Profile Student with a pending Bachelors Degree in Kinesiology with a focus in Health Science (completing in Fall of 2014). I am currently a dedicated tech/aide at North Coast Physical Therapy, working alongside ten physical therapists who work to rehabilitate people to their ideal health. One on one patient care plays a large role in allowing customers to feel welcome, which promotes the success of the company. Daily, in spite of patient cancelations and no-shows, I am responsible for updating and maintaining a full patient schedule so that patients are seen on time and at a time that best suits their availability.
Key Skills Customer Service Scheduling Respect & Patience Multitasking Creativity Faxing/Scanning Dedication to deadlines Microsoft Power Point Microsoft Word & Excel
Time Management & Prioritizing Marketing Organizational skills Adhering to Regulation Group Work
Previous Employment & Volunteer Work
Physical Therapy Tech/Aide March 2014-present North Coast Physical Therapy Oceanside, California Marketing Coordinator/Event Planner/ Server- Increasing public awareness May 2011- April 2014 Chick-fil-A San Marcos, California Instructor and developmental aide- 3 year old children 2010-April 2014 North Coast Church Vista, California Pool Lifeguard March 2010-October 2010 The Wave Waterpark Vista, California
Results I have learned how to adapt, relate, and respect different types of people, customers, and leadership. I have excelled in many diverse settings, while working through experiential situations. I have become intrigued by business management, employee appreciation, and customer satisfaction and this has directed a path of curiosity and exploration in the success of a company and the way it is run. I always work with the team to make sure those involved (owner, manager, coworkers, customers, viewers, etc.) feel valued, which is a necessary step to achievement. I have established a foundation in working with different ages, ethnicities, backgrounds, lifestyles, and personalities. I am dedicated to working hard, learning quickly, being assertive, and making relationships.
Education & Credentials
Cal State San Marcos: Fall 2010 Fall 2014 Tri-City Christian High School: Graduated Class of 2010
References
Elianna Vides- Office Manager at North Coast Physical Therapy Cell Number: (760)-445-8295 Email: [email protected] Jordan Ciervo- Franchised Restaurant Operator of Chick-fil-A San Marcos Cell Number: (760)-855-6652 Email: [email protected] Mary Jane Gardner- Children's Ministry Coordinator at North Coast Church Cell Number: (760)-521-3544 Email: [email protected]