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Successful Meeting & Convention Planning
















1
Table of Contents


1. Staff Contact Lists
Salt Palace Convention Center5
South Towne Exposition Center..6

2. Event Planning Checklist..7

3. Event Planning Services
Audio Visual.8
Building Security..8
Engineering......8
Event Management.....8
Event Services.....8
Facility Services...9
Finance......9
First Aid / Emergency Medical Services.....10
Food & Beverage / Concession Service.....10
Housekeeping.11
Sales.11
Visitor Information Center & Gift Shop....11

4. Facility Operations Guide
Coat & Parcel Check..12
Equipment Inventory & Rental..12
Electrical Engineering Services12
Housekeeping.13
General Contractors..13
Fire Protection System..13
Hours of Operation.13
Keys / Room Security13
Lighting Services for Exhibit Halls14
Parking.14
Room Set-up...14
Telephones..14
Trash Removal...14
Ventilation....14

5. Facilities Rules & Regulations
Americans with Disabilities Act.15
Damages..15
Equipment Storage.15
Event Insurance..15
Fire Rules & Regulations..16
Floor Load Capacities16
Floor Plan Approval16
2
Freight (Delivered)..16




Freight (Hand Carried)..16
Hazardous Materials..17
Permits (Health & Business)....17
Pyrotechnics....17
Rigging & Hanging.19
Signs & Banners.19
Smoking Policy...20
Surface Protection.20
Vehicles...... 21

6. Shipping & Receiving Policies
Salt Palace Convention Center22
South Towne Exposition Center..25

7. Insurance
Requirements..26
SMG Insurance Policy...27

8. Security
Recommended Guidelines...28

9. Building Specifications
Salt Palace Convention Center29
South Towne Exposition Center..32

10. Equipment Lists
Salt Palace Convention Center33
South Towne Exposition Center..34

11. Fire Safety Rules & Regulations

12. Policies & Procedures

13. Facility Booking Policy





3


Event Planning Guide




Thank you for selecting the Salt Palace Convention Center or South
Towne Exposition Center for your upcoming event. As an SMG managed facility,
you have our pledge of personal service, professionalism and performance.

This guidebook should provide you with basic information about our
facilities, and guide you through the initial planning process. We also encourage
you to keep in contact with our dedicated staff; they are ready to help you plan a
successful event!

















(December 2005)
This guidebook supercedes any versions printed before December 2005. Policies, rules &
regulations, rental rates and charges noted herein are subject to change without notice.


4





Salt Palace Convention Center Staff Phone List



General Manager (801) 534-6351
Director of Operations (801) 534-6340
Director of Sales and Marketing (801) 534-6333
Director of Finance (801) 565-4422
Director of Events (801) 534-6322
Events Assistant (801) 534-6364
Main Number (801) 534-4777
Main FAX number (801) 534-6383
Security Manager (801) 534-6380
Facility Services Manager (801) 534-6382
Business Center (801) 534-6301
National Booking Manager (801) 534-6354
Corporate Booking Manager (801) 534-6348
Cornerstone AV (801) 534-6356
Utah Food Services/Catering (801) 531-0226
Lost & Found (801) 534-6320
Security Office (801) 534-6320
Toll Free Number 1-877-547-4656

5








South Towne Exposition Center Staff Phone List



General Manager (801) 534-6351
Director of Facilities (801) 565-4422
Director of Operations (801) 534-6340
Director of Sales and Marketing (801) 534-6333
Director of Events (801) 534-6322
Office Manager (801) 565-4411
Main Number (801) 565-4490
Main FAX number (801) 565-4457
Security Manager (801) 565-4406
Facility Services Manager (801) 565-4408
Booking Manager (801) 565-4413
Cornerstone AV (801) 565-4446
Utah Food Services/Catering (801) 531-0226
Lost & Found (801) 565-4420
Security Office (801) 565-4420


6


Event Planning Checklist



TIMELINE OF IMPORTANT DATES AND DEADLINES:

12 Months Prior:
Facility License Agreements are issued
Sign and return your License Agreement to your Sales Manager
Send initial deposit to your Sales Manager
Your Event Manager is assigned (place them on your mailing
lists).
6 Months Prior:
Send your Sales Manager you second deposit.
Send an exhibitor service kit to your Event Manager.
Send a preliminary exhibitor list to your Event Manager.
2 Months Prior:
Have your service contactor send five copies of the events
preliminary floor plans to your Event Manager for Fire Marshal
approval. (Including exhibits, lobbies, general
session/production areas etc.)
1Month Prior:
General Liability Insurance Certificates are due.
If applicable, send FDA tax-exemption letter to the City Auditor.
Final rental payments are due to your Sales Manager.
Schedule of Events, including all event specs with diagrams, are
due to your Event Manager. If the specs are submitted prior to
one month from the first day of the event you can receive one
internet line and one local phone line at no charge.


Modifications are necessary for events contracted with less than a 12month timeframe.
7

Event Planning Services

The following list includes descriptions of each departments services. To
contact a specific department, please refer to the phone lists on pages 5-6.

Audio Visual
The Facilitys in-house audio-visual provider, Cornerstone Technology,
offers a full range of audio-visual services including: slide and video
projection, sound reinforcement, video production, etc

Building Security
Each facility maintains an in-house security operation. Our buildings
security staff maintains 24-hour security coverage for the facilitys
perimeter areas, life safety alarm systems and camera surveillance
systems. They also offer contract services for your event security. Our
professional Security Managers coordinate with your Event Manager and
other show management to create a custom security plan that meets your
needs. Please refer to our outline of security recommendations on page
28.

Engineering
Our Engineering Department ensures that heating, cooling, ventilation and
other critical building systems work correctly for the comfort and safety of
your staff, attendees and exhibitors. Additionally, our engineers take care
of all facility lighting requests, and providing water and air drops for clients
and exhibitors. The Engineering Department relies on your Event
Manager for information as to event hours and HVAC needs. Providing
our engineers with the information they need is just another important way
in which your Event Manager is working for you!

Event Management
After you sign the License Agreement for your event, we will assign an
Event Manager to work with you on event planning and implementation.
The Event Manager will contact you as soon as they are assigned, and
will remain your primary facility liaison through the conclusion of the event.
They are skilled professionals, and thoroughly familiar with the policies,
procedures and services of the facility. A major function of the Event
Manager is to gather all event information and distribute it to our operating
departments. Timely and accurate event information is critical to the
success of your event!

Event Services
Through your Event Manager, our Event Services crew sets tables, chairs,
risers and other equipment where and when you need it. They move the
meeting room air walls to create the perfect space, and handle your
8
changeover requirements with great detail. Some services may include a
labor charge, please ask your Event Manager about changeover fees.


Facility Services
The Facility Services staff coordinates and forwards your utility needs to
the appropriate departments (i.e. Electrical, Engineering,
Telecommunications) to ensure that your requirements are processed in a
timely and cost-effective manner. All show management utility orders
(except exhibitor orders) should be included with your event information to
your Event Manager. Your Event Manager works closely with Facility
Services to communicate your needs. The Facility Services desk is
staffed from 8 a.m. to 5 p.m., or as needed. If your show requires a
service desk beyond regular business hours, you need to coordinate these
times with your Event Manager to insure adequate coverage.

Each facility is both your exclusive telephone company and Internet
service provider (ISP). The Facility Services department will address all of
your telecommunications needs. Single, multiple, or high-speed data
lines, satellite uplinks/downlinks, Internet capabilities and local networks
are some of the services we provide. Contact Facility Services for more
information.

Business Center services may be arranged prior to conventions and trade
shows held at the Salt Palace Convention Center. Services available
include, but are not limited to the following: printing, copy work. Fax
transactions, word processing, small package shipping and receiving,
Internet and computer services, coat and bag check, equipment rental
(cell phones, laptops, printers, copiers, wheelchairs, power chairs, golf
carts, etc). Ask your Event Manager for a complete listing and contact
information.

The South Towne Exposition Center does not have a business center
onsite, but it does offer similar services through the Security Office.
Wheelchairs, power chairs, and small package shipping and receiving are
available. Ask your Event Manager for details.

Finance
Room rental charges are due in full prior to the event arrival. Please
check your License Agreement for amounts and due dates. Invoices for
deposits may be requested; otherwise the License Agreement is the
invoice.

Additional services (i.e. trash removal, labor) requested by the Licensee
require a work order form. Immediately following the event, services will
be invoiced and payment is due upon receipt of the final invoice.

9


First Aid / Emergency Medical Services
Each facility requires all public events, trade shows, and/or events of
1,000 or more attendees to schedule onsite emergency medical personnel
through the facilitys EMT services. Additionally, any food function of 500
or more attendees also requires on-site emergency medical personnel.
For the safety and convenience of all those involved with your event, we
maintain a completely furnished First Aid Center in our facilities. In
addition, we recommend you consider staffing the First Aid Center during
your move-in/move-out periods when your exhibitors are working on-site.
During move-in and move-out activities, we have found injuries requiring
medical assistance are more likely to occur. Charges for these services
and supplies utilized are billed with your final statement. Please contact
your Event Manager to order these services.
Food & Beverage / Concession Services
Utah Food Services (UFS) is proud to be the exclusive food and beverage
provider at the Salt Palace Convention Center and South Towne
Exposition Center. UFS has been a leader in the catering community for
more than 20 years. They have earned an excellent reputation for their
fresh, innovative menus, the quality and presentation of their food, their
professional and courteous staff, their attention to detail and quality, and
most importantly, their repeat performance to satisfy our guests.

UFS has assembled a diverse collection of talented food service staff; the
common denominator is experience and the desire to be challenged.
Their culinary experts include an international contingent of executive
chefs, sous chefs, garmache and pastry chefs. Each individual brings
unique specialties and experience from around the globe, resulting in
eclectic menus. In keeping with the challenges of a variety of clientele,
they emphasize that their goal is to always provide each guest with a high-
quality food product, freshly prepared and served in an atmosphere of
attentive, courteous service. Their experienced sales staff and chefs are
always willing to research and design special menus to meet their guests
needs, and vegetarian options are standard on all of their catered
banquets.

A UFS sales representative will work closely with you to create a portfolio
of delicious and tempting receptions, full-service meals, and a variety of
beverage possibilities. Customized menus, ethnic presentations,
expedient buffets, exhibitor catering and creative concessions- all with
unlimited possibilities-are available to provide the results you expect from
your caterer. The UFS staff will also provide water service to lecterns
and/or head tables at no charge. A nominal fee for additional water
10
service is charged see your Utah Foods sales representative for more
information.

We encourage you to contact UFS as soon as you are ready to start
planning your food and beverage needs. UFS is available to meet with
you as early as your first contact with the facility. As your source for
planning food service needs, UFS should be included in your site tour.
Their personnel will work with your Event Planner to execute everything
you need for a successful event. To learn more, view their full-service
catering menus and order online, visit: www.utahfoodservices.com

Housekeeping
Our facilities are known for their exceptional condition and cleanliness.
Maintaining that reputation rests with our Housekeeping Department. We
will keep the restrooms, lobbies, corridors and other public spaces clean
during all of your event hours. We also refresh your meeting rooms
between sessions. Please be sure to tell your Event Manager about
special cleaning needs, schedules or restricted housekeeping areas.

Sales
Following the designation of available space, our Sales Representatives
may enter a space reservation for your event. All space reservations are
entered on either a tentative/pending option, or on a definite basis.
Potential date and space availability will be discussed as appropriate. An
event will be regarded as confirmed following the execution of a License
Agreement, and payment of the deposit. The parameters for issuing and
executing License Agreements are dependent upon the type of event
being considered.

Visitor Information Center and Gift Shop
Located in the North Tower of the Salt Palace Convention Center is the
Salt Lake Area Convention and Visitors Bureau, Visitor Information
Center and Gift Shop. Knowledgeable volunteers will help you know
where to go and what to do while you are in Salt Lake. In addition, the
unique gift shop carries impressive selections of gifts and mementos, from
2002 Winter Olympics merchandise, to Native American Artistry. Gift
baskets and quantity pricing are available. For more information, you can
call or contact them on the web at www.saltlaketogo.com









11
Facilities Operations Guide

Coat & Parcel Check
Coat and Parcel check is available through our Facility Services
department. All coat and parcel check services are placed in the most
appropriate location for your event, based on the floor plans and available
space. Both cash and hosted services are available. Please contact the
Facilities Services department for details.

Equipment Inventory & Rental
Each facility is equipped with its own inventory of tables, chairs, risers and
other equipment to meet your event needs. The basic room rental for all
rooms (non-exhibit areas only) include a room set of tables (plain, not
draped or skirted), chairs, a standard 6x8 riser, a lectern (microphone not
included), and house lighting and ventilation during event hours. . Please
refer to our complete equipment inventory in section 8. Equipment is
subject to availability. If your event requires equipment that is not
available, rental of such equipment is the responsibility of the licensee.
Please check with your Event Manager for available inventory

Electrical Engineering Services
The Salt Palace Convention Center and the South Towne Expo Center
require a complete record of all electrical and engineering services
installed at our facility. We request that service contractors* provide us
with a report that lists all services provided for the event, for both exhibitor
and association/show management orders.
Electrical Orders:

For Exhibitor Orders: The report should list detail of individual orders.
Include the exhibitor name and booth number, service(s) provided, and
dollar amount charged

For Association Orders: The report should list location, what service(s)
were provided and the dollar amount.
These reports need to be submitted to the Salt Palace Electrician, or to
the Facility Services Department with adequate time for the department to
audit before the close of each show. If the contractor has no service desk
on-site, please fax the information to (801) 534-6390.

Engineering Orders:
A work order that lists all air, water and gas orders should be faxed to the
Facility Services Department approximately one week before show move-
in for timely installation by the Salt Palace Engineering Department. This
report requires the same details as described above for the electrical
orders.

*Electrical contractors are required to have a current Utility Service Contract on file with
the Salt Palace and/or South Towne.
12

Housekeeping
Housekeeping charges are assessed at prevailing rates for all exhibit
areas used by your event. The cleaning of the public areas, restrooms
and meeting rooms is included with your basic room rental fee when the
areas are used for public spaces and standard meetings.

Based on your decorating needs, you may need extraordinary
housekeeping during or after the event. For example, if confetti is used as
a decorative item, fees are applied to accommodate cleaning carpets and
common areas where confetti is found. Fees are assessed at prevailing
labor rates. Please see your Event Manager for details.

General Contractors
Diamond Rental (801) 262-2229
Freeman Decorating (775) 356-6200
GES (801) 908-8822
J P Display (801) 523-7083
Modern Exposition Services (801) 983-8100


Fire Protection System
Each facility is fully protected by an automatic fire sprinkler system. In
addition, fire hose cabinets and fire extinguishers are located throughout
the facility. Exit doors, exit lights, fire alarm sending stations, fire hose
cabinets, fire extinguishers, and strobe lights are prohibited from being
concealed, obstructed, or tampered with at any time.

Hours of Operation
The standard hours of operation for the administrative staff are 8:00 a.m.
to 5:00 p.m. Monday through Friday. Our standard operating hours for
client-leased spaces are 7:00 a.m. to 12:00 a.m. daily.

Keys - Room Security
Each facility provides a convenient locking system to help you maintain
security of the various rooms you use. We will also work with you to
coordinate other security needs. It is important to remember that each
facility must always have access to all areas, and reserves the right to
access any area if necessary.

Please designate a single member of your staff to receive all keys for your
event, and coordinate their distribution to your designees. This person will
also be responsible for the return of all keys. Keys can be issued at our
Security Offices upon your arrival. No deposit is required, however an
automatic charge of $200 for each key not returned on your move-out day
will be imposed. For a higher level of security, each facility has the
capability to change door locks to designated rooms for an additional fee.
Please contact your Event Manager for details.
13


Lighting Services for Exhibit Halls
Show lighting services begin one hour prior to each show-day, and ends
one hour after the scheduled closing. Work lighting services are provided
through all move-in and move-out days. All additional lighting services are
billed at the prevailing rates.

Parking
The Salt Palace Convention Center has two covered parking areas for a
total of 1055 parking stalls. The covered parking areas have elevator
access from the garage to the facility. Parking at this facility is charged;
rates are subject to change.

The South Towne Exposition Center offers 1700 free parking stalls for the
convenience of your attendees and exhibitors. All parking is on ground
level, immediately adjacent to the facility.

Room Set-up
Floor diagrams for all meeting space, public space, exhibit areas, and
lobby spaces must be submitted to your Event Manager at least two
months prior to your event. Please see page 16 for additional information
on floor plan requirements. Initial set-up of standard equipment (tables,
chairs etc.) is provided with the room rental. Any changes to the initial
room set, and changes made within the 48-hours period prior to your
event will be subject to equipment and labor fees. Any daytime turn to a
different meeting set is billed at half the daily rate of the room. One
overnight turn per room is provided at no additional charge. There is also
no charge for rooms that turn during the day into food functions.

Telephones
Pay telephones are conveniently located throughout each facility and meet
ADA requirements.

Trash Removal
For all exhibit hall events, one open-top 30 cubic yard dumpster is
provided for your use. The first trash pull is complementary; all additional
trash pulls will be charged at prevailing rates.

Ventilation
14
Ventilation service (air conditioning/ heating) begins one hour prior to each
scheduled event, and ends one hour after the scheduled closing.
Additional ventilation required during move-in/move-out must be
requested by the licensee and will be billed at prevailing rates.





Facility Rules & Regulations

Americans with Disabilities Act (ADA)
Each facility is in compliance with the requirements of the Americans with
Disabilities Act (ADA). Provisions include ramp access, restroom facilities,
phone and fire alarms for the hearing impaired.

Damages
A damage evaluation report will be prepared by the facility after the
completion of your event. The responsibility of scheduling pre and post
walk-throughs is that of the licensee. Contact your Event Manager to
make arrangements. All damage, except for normal wear and tear, is the
responsibility of the licensee. If the facility is not returned in the same
condition as rented, the licensee is responsible for the cost necessary to
clean, repair and/or replace any damage that occurred throughout the
course of the event. All cleaning, replacements and/or repairs are done
strictly by the facilities. Any damage to the facility property is to be
reported immediately to the facilitys Security Department.

Equipment Storage
15
Crates, cardboard boxes, hazardous materials, waste products, gasses
and other packaging and holding materials are prohibited from being
stored or staged within the facilities or on the loading docks. They may be
kept in trailers with closed, unlocked doors, or in available dock bays.
Limited storage of required show management and event contractor
equipment may be permitted within the facility if the area is identified on
the floor plan, has adequate fire suppression systems, and has been
approved by Facility Management and the Fire Marshal. Airwall pockets,
facility storerooms, hallways, emergency exits, concession stand and
meeting rooms are not available for storage at any time. All emergency
exits must be completely free from storage and debris. Storage of
equipment within the facility is limited to the following items:
Decorator equipment and ladders
Carpet pigs and various decorator equipment containers
Electrical and decorator boxes
Accessible storage

Please contact your Event Manager to initiate approvals.

Event Insurance
All licensees and their sub-contractors are required to provide a certificate
of insurance to the facilities. Copies of additional insured endorsements,
primary coverage endorsements and complete copies of policies, if
requested, must be furnished 60 days prior to the first event date.
General and excess liability coverage may be purchased through SMG.
Contact your Event Manager for details on this option. See page 26 for
detailed insurance requirements.

Fire Rules & Regulations
All contractors and vendors are required to comply with facility rules and
regulations as outlined in this guide.

Floor Load Capacities
All floor load capacities must be observed, any variation must have prior
written approval from the facility.

Floor Plan Approval
Each facilitys exhibit and registration floor plan approval process is
closely involved with the Fire Department that has jurisdiction. Your Event
Manager will work with you to obtain the required approvals from the Fire
Marshal.

Your Event Manager can also provide you with floor plan layout
guidelines. You must provide five copies of your floor plan to your Event
Manager for both the facility and Fire Marshal approval at least two
months prior to the first event date. Remember, floor plans should be
approved prior to commitment of space to exhibitors! Non-approved floor
16
plans will be returned to the licensee with explanations. All decisions
made by the Fire Marshal will be considered final.

Freight- Delivered
Freight or materials, including overnight freight services, will not be
accepted prior to your contracted move-in date. All freight must be
shipped to your service contractor/decorator who will deliver it to the
facility during the approved move-in period. Any freight scheduled for
delivery to the facility during the move-in periods must be to the attention
of the service contractor/decorator. The facility will not accept freight
deliveries on behalf of the licensee, service contractors, decorators,
exhibitors etc. The facility will not accept C.O.D. shipments under any
circumstances, nor will it accept responsibility for the costs associated with
freight delivery/pick-up. The facilities will not be liable for the security of
freight left in the facility following the conclusion of your move-out date(s),
nor can we assume the liability for the shipping of such freight. Freight left
in the facilities will be disposed of at the licensees expense.

Freight- Hand Carried
Move-in or move-out through the facility lobbies is strictly limited to hand-
carried items. Dollies, flatbeds, or anything mechanical is prohibited.
Materials that require the use of wheeled or mechanical equipment must
be delivered via the loading docks. Passenger elevators and escalators
are designed for passenger use only, and are not intended to carry freight.



Hazardous Materials
Use, display and storage of hazardous materials within the facility is
restricted and subject to written approval by the Fire Marshal. MSDS
(Material Safety Data Sheet) documentation must be supplied to the
facility prior to product arrival. Transportation, storage, security, disposal
and MSDS documentation is the sole responsibility of the material owner.

Permits (Health & Business)
Please note: All contractors are required to register with the facilty before
work can be performed on site. Electrical contractors are also required to
have a current Utility Service Contract on file with the facility. See below
for details.

All contractors, including but not limited to, General Service, Electrical,
Decorative, etc. are required to register with the facility when working on
premises in any capacity. Registration materials include a valid business
license, insurance and other supporting documents if necessary. Upon
registration, the facility will provide all rules and regulations needed to
work within the facility. Registration is required. Failure to register will
result in an interruption of work in progress until such time as the proper
paperwork is filed with the facility.
17

Permits are the responsibility of the licensee and exhibitors. Each facility
will assist you with information necessary for submission, however we
cannot secure such permits on your behalf.

For information regarding business licenses in Salt Lake City (regarding
Salt Palace Convention Center events), contact the Building Services and
Licensing Division at (801) 535-6644

For information regarding business licenses in Sandy City (regarding
South Towne Exposition Center events), please contact the Business
License Department at (801) 568-7252.

Businesses that anticipate selling a tangible product or rent real property
at an event must apply for a Temporary Utah State Sales Tax Number.
Contact the State Tax Commission/Special Events Section at (801) 297-
6303 for more information.

Utah is a Right to work state and neither the Salt Palace Convention
Center nor the South Towne Exposition Center maintains any agreements
with union entities. Please be aware that several service contractors do
have agreements with unions. Ask your service contractor about any
union regulations that may apply to your event.

Pyrotechnics
The use of pyrotechnics within the facilities is strictly regulated by the Salt
Lake City and Sandy City Fire Marshal, and facility rules and regulations.
They are designed to ensure the safety of all patrons and workers, as well
as protecting the interior of the building. The guidelines for such activities
are described below:
The pyrotechnics contractor shall hold a valid federal license
issued by the U.S. Department of the Treasury, Bureau of
Alcohol, Tobacco and firearms for the use of low
explosives. A copy of this license shall be provided to
Facility Management at least one month prior to show date.
The pyrotechnics contractor shall apply for, and comply with,
all permits and requirements of the Salt Lake City or Sandy
City Fire Marshals office, and shall provide a copy of
approved permits to Facility Management.
The pyrotechnics contractor must submit a Pyrotechnic
Approval Form to facility management at least one month
prior to show date. Contact the Events Assistant at (801)
534-6364 to obtain a Pyrotechnic Approval Form.
The pyrotechnics contractor shall prepare and submit to
Facility Management four copies of a complete description of
the pyrotechnic activity, it will include:

18
1. A plot showing the exact location, type, and number
of devices.
2. Protective materials and equipment for the activity.
3. Location and number of fire extinguishers for the
activity.
4. Schedule of activities, number of certified pyrotechnic
operators, and their locations.
5. Schedule for pre-show pyrotechnic tests to be
conducted in the presence of a Salt Lake City or
Sandy City Fire Inspector.

The pyrotechnics contractor shall provide a current
certificate of insurance to Facility Management naming
SMG, Salt Lake County, and The Salt Palace Convention
Center and/or South Towne Exposition Center as additional
insureds.
The pyrotechnics contractor shall provide certifications on all
materials and products used in the pyrotechnic activity,
indicating these materials contain no hazardous gases or
materials which would cause injury or harm to patrons, show
contractors and facility employees.
The use of pyrotechnics within the licensed is approved by
the licensee (show management), who is directly responsible
to the facility for all activities as described in the License
Agreement.
The pyrotechnics contractor shall contact the facilitys Events
Management Department one month in advance of the show
to coordinate special requirements and personnel required
for the activity. Any additional Salt Palace or South Towne
personnel required shall be invoiced at the prevailing labor
rates.

Rigging & Hanging
All rigging at the facilities must be in accordance with national, state and
local safety codes. These include, but are not limited to, OSHA, BOCA,
and facility policy. Refer to facility policy and procedure for details.

Signs & Banners
Signs, banners and flags that promote the event may be hung on the
exterior of each facility no sooner than 48 hours prior to event opening
with consideration and written approval from Facility Management. This
not only helps us maintain an orderly event setting, but also prohibits
unauthorized advertising or other messages being installed by individual
exhibitors or other events, which may occupy different portions of the
building.

The Salt Lake City Sign Ordinance, the relevant section of which is printed
below for your reference, prohibits exterior temporary signage.
19

21.92.425 Prohibited Signs:
The following signs are expressly prohibited by this title. Also, signs not
specifically allowed by this title are prohibited:

A. Wall Signs: Wall signs, as defined by this title, are prohibited
in all residential zones, B-3 business, and C-1 and C-4
commercial zoning districts.
B. Handbills, Posters, Advertisements & Notices: No sign,
handbill, poster, advertisement or notice of any kind or sort
shall be fastened, placed, posted, painted, or attached in any
way or upon any curbstone, lamppost, telephone pole,
electric light or power pole, hydrant, bridge, tree, rock,
sidewalk or street, except signs owned and erected by a
public agency or erected by permission of an authorized
public agency as required by law.
C. Moveable Sign: Any sign not properly located in a fixed
position on the property or within a building or car, such as
an A-frame, trailer sign, or pedestal-type sign, is prohibited.
D. Temporary Signs: Any sign, banner, pennant, valance, or
advertising display constructed of paper, cloth, canvas, light
fabric, cardboard, wallboard, or other light materials, with or
without light frames, intended to be displayed out-of-doors
for a short period of time, is prohibited.




Smoking Policy
Utah State Law prohibits smoking in all public facilities. The Salt Palace
Convention Center and South Towne Exposition Center provide smoke-
free environments.

Surface Protection
Contractors must use the utmost care to protect all surfaces in the facility
from damage. Protection may include padding, the use of non-marring
products, visqueen, plywood, rubber bumpers and tires, and proper
supervision. The use of transfer tape is strictly prohibited on all surfaces
within the facility. In addition, Velcro or similar products are not allowed
on airwalls of fabric surfaces. The following areas must be protected as
follows:

Carpet:
All carpeted areas require the wheels on freight handling equipment and
lifts to be suitably covered, or use non-marking wheels approved by the
facility. If fork lifts or pallet jacks are used on carpeted surfaces, then the
application of protective covering to the floor is required. The cost to
repair damage to carpeted areas will be billed directly to the general
20
service contractor. When installing carpet in the exhibit space at each
facility, specific tape has already been approved by the facility (check with
your Event Manager), and must be used by your service contractor. The
removal of this tape is the personal responsibility of the licensee and the
service contactor.
Protection: 100% with Ironman Visqueen. Approved tape
only.
Vehicles: Electric pallet jacks, pallet jacks, dollies, handcarts
only.
Crates & Pallets: Placed on protective surfaces including
carpet scraps, visqueen, plywood, etc.
Exceptions: Forklifts with plywood by written permission
only.

Paint:
Contractors must provide complete protection from paint and paint
products in all areas of the facility including the exhibit floor. Under no
circumstances may spray paints, airless sprayers, power painters,
airbrushes or similar tools be used within the facility without written
consent from the facility.
Protection: 100% protection from scratched and abrasions.
No nails, tacks, Velcro, transfer tape or any other type of
tape.
Attachment: Hanging points from facility superstructure only.
No hanging from fixtures, vents, sprinklers, pipes, false
ceilings, ceiling tracks, wall tracks or handrails.
Exceptions: None

Airwalls:
Protection: 100% protection from scratches, dirt and
abrasions. No Velcro or tape.
Attachment: None

Stainless Steel & Permanent Signage:
Protection: 100% protection from scratches and abrasions.
Attachment: Approved tapes only. No removal or backing
behind screws.
Exceptions: By written approval only.

Glass:
Protection: 100% protection from scratches and abrasion.
No glazing removal.
Attachment: Tapes, static, suction. Contractor responsible
for cleaning costs.
Exceptions: None.

Vehicles (operations & staging)
21
Vehicles are permitted in exhibit hall areas strictly for the purposes of
loading and unloading freight. Unless the vehicle represents an integral
part of a display, they may not remain parked in the exhibit halls. Display
vehicles must conform to fire codes as they pertain to fuel tanks and
battery connections. For fire safety rules and regulations talk to your
Event Manager.

For the safety of everyone, motorized vehicles, including forklifts and
trucks, must not exceed speeds of five miles per hour (5 mph) in all areas
of the facility. The General Service contractor is responsible for informing
all vehicles entering the facility on behalf of the event regarding these
rules, regardless of their affiliation with the event.

Vehicle Staging: All event-related vehicles must be staged in assigned
and designated portions of the loading docks. There must be a clear and
accessible fire lane around each facility at all times. Staging is not
allowed without prior authorization from the facility administration. All
trucks, trailers and equipment must be off the property at the completion of
the event contract time. Failure to remove such items will result in
impound fees at the expense of the contractor.

Truck Marshalling: Truck marshalling arrangements must be coordinated
with your general service contractor. The facility may be hosting multiple
events simultaneously, and we must maintain access to our loading docks
and lobby entrances for all of our clients.


Shipping and Receiving Policies




Please make proper arrangements for all packages sent to the Salt Palace
Convention. The Salt Palace Convention Center reserves the right to refuse
any unauthorized packages. Please also inform all exhibitors, presenters
and other persons involved with your event of this policy.

In order to accommodate the high volume of incoming and outgoing shipments,
the Salt Palace Convention Center has issued the following guidelines for
Shipping and Receiving:

Receiving
Show Materials: The SPCC recommends shipping booth materials and
supplies through the show decorator or service contractor. Before
22
shipping, please be sure to confirm shipping address and event name and
dates. Please ensure the anticipated arrival date for the shipment
corresponds with the authorized arrival dates set by the decorator.

Packages not labeled in care of a specific show, booth, or exhibitor may
be accepted by the Business Center. Receiving fees will apply. The
Business Center will make every effort to contact the sender immediately.
Unclaimed packages will be returned at the senders expense.

The Salt Palace Business Center will receive packages and show
materials for events not using a decorator. Limitations: Packages must
be under 150lbs, space is limited and Business Center operation hours
vary. Please call for details and to make necessary arrangements.

Fees:
Envelope: $5.00
Box (0-50lbs): $10.00
Box (50-150lbs): $20.00
Storage per Box: $5.00 per night
Delivery: Call for quote and availability

Payment Method: Cash or Credit Card
23
Shipping
The SPCC recommends the show decorator or service contractor to be
the first source of shipping for outgoing freight and their selected small
package carriers. However, small package shipping services are also
available through the Business Center. Details are listed below.

The Business Center offers UPS and FedEx shipping services with daily
pickups. Packages must be delivered to the Business Center for carrier
pickup. Dollies are available for temporary use if needed.

UPS: The Business Center is a UPS Authorized Shipping Outlet (ASO)
located on-site at the Salt Palace Convention Center. The Business
Center offers a full selection of shipping and packing supplies and
services. Pickups are scheduled Monday thru Friday at 3:00 pm.
Packages dropped off after this time will be stored securely until the next
business day.

Fees:
Shipping Rates: UPS Counter Rates
Payment Methods: Cash, Credit Card, UPS Account.

Handling Fees:
Envelope: $3.00
Box (0 75lbs): $5.00
Box (75-150lbs): $10.00
Payment Method: Cash or Credit Card

Federal Express: A FedEx shipping and drop-off site is located at the
Business Center. The Business Center offers a full range of supplies and
services to meet the needs of our guests using FedEx.

Fees:
Shipping Rates: FedEx Counter Rates
Payment Methods: Cash, Credit Card, FedEx Account.

Handling Fees:
Envelope: $3.00
Box (0 50lbs): $5.00
Box (50-150lbs): $10.00
Payment Method: Cash or Credit Card

United States Postal Service: Limited services are provided for USPS
customers. The Business Center will accept Priority Mail* (under 1 lb.) and
Express Mail* (under 8 oz.). Postage and supplies are available at current
USPS rates.
*Insurance and tracking services are not available.
24

Handling Fees:
Postage: Face Value
Handling Fee: First Class: No Cost
Handling Fee: Priority / Express: $3.00
Payment Methods: Cash or Credit Card

DHL, Airborne, Etc: The Salt Palace does not offer shipping services
through these carriers. Exhibitors may leave pre-labeled packages at the
Business Center for pickup. However, it is the sole responsibility of the
sender to schedule the pickup service.

Handling Fees:
Envelope: $3.00
Box (0-50lbs): $5.00
Box (50-150lbs): $10.00
Payment Method: Cash or Credit Card

On-Site Shipping Stations
For added convenience, an on-site shipping station can be setup in a location
that is easy and convenient for exhibitors and attendees. Please contact Facility
Services for details.

The Salt Palace Convention Center reserves the right to provide exclusive small
package shipping sales within the convention center. Shipping stations and
similar contracted services not arranged through the Salt Palace Convention
Center are prohibited.


Contacts

Facility Services Manager: 801-534-6382
Business Center Supervisor: 801-534-6301













25




The South Towne Exposition Center does not have a Business Center nor
the ability to ship packages, however the Security Office will accept most
packages up to three days before an event begins if the event is not using
a decorator. Please read the following package receiving policies carefully.


RECEIVING

Event Managers will be able to resolve any shipping and receiving concerns prior
to the start of the show. Any questions the Security Office has regarding
receiving policies within these guidelines will be directed to the Event Manager;
the Event Manager will then decide if other arrangements are necessary. The
sender is responsible to ensure the packages are shipped correctly in
accordance to the policies set forth in this document.



Security will accept packages and/or deliveries up to three days prior to
the beginning of the show date.
Packages may not exceed 150 pounds in weight.
The South Towne Exposition Center will not pay for any package delivery
fees, but will refer the delivery person to the proper receiver if they are on-
site, otherwise the shipment will not be accepted.



Fees:
Box (0-50lbs): $10.00
Box (50-150lbs): $20.00
Storage per Box: $5.00 per night

Payment Method: Cash or Credit Card.






26
Insurance


COMPREHENSIVE GENERAL LIABILITY INSURANCE

Requirements
Licensee shall secure and maintain Comprehensive General Liability
Insurance through the term of the License Agreement with The Salt
Palace Convention Center and/or South Towne Exposition Center
including move-in and move-out days. The Comprehensive General
Liability Insurance shall have limits not less than one million dollars each
occurrence combined single limit for bodily injury and property damage,
including coverage for personal injury, contractual and operation of mobile
equipment, products and liquor liability (if applicable).
As stated in the License Agreement, Comprehensive General Liability and
Automobile Liability insurance policies shall name as additional insureds:
1. SMG
2. Salt Lake County and their respective members, officers, directors,
agents and employees.

Deadline to Provide Proof of Insurance
Copies of additional insured endorsements, primary coverage
endorsements and, if requested, complete copies of policies satisfactory
to the operator. They shall be provided for the operator at least 30 days
before the first day of the event. Certified copies of the Certificate of
Insurance, or Policies, shall provide that they may not be canceled without
30 days advance written notice to the operator.
SMG insurance will automatically be purchased for the course of your
event at a rate of $0.55 per person, per day if we have not received your
proof of insurance, and it is 14 days or less until your first date of facility
occupancy.

Short Term Bookings

Any booking requested 14 days or less out from the first date of move-in/
occupancy will be required to provide a certificate of insurance or request
SMGs optional insurance prior to being issued a License Agreement.






27
SMG Insurance Policy

--Must be requested at least fourteen days before your event start/move-in date--

As a convenience and courtesy to tenants, users and renters of The Salt Palace
Convention Center and/or South Towne Exposition Center, a Master Venue
Program has been arranged to allow you access to comprehensive, convenient
and affordable General Liability Insurance.

General Liability Insurance is available to provide protection against negligent
acts for which you or your organization may be held responsible for property
damage or bodily injury. This policy provides basic liability protection for the
premises of the Salt Palace Convention Center/South Towne Exposition Center,
and the operations you conduct while on the premises. The premium paid by
you protects you from any claims occurring during your event, including move-in
and move-out days. This insurance provision is based on an Occurrence Form,
which means a claim can be submitted after you have vacated the premises and
long after your event has been held. Standard Liability exclusions do apply. The
policy provides the following insurance limits:
$1,000,000: Per Occurrence Limit. This is the limit that applies to all
parties seeking recovery for a single occurrence at your event.
$1,000,000: Products/Completed Operations Limit.
NIL: Policy Aggregate Limit.
$50,000: Fire Damage Limit. This coverage provides protection for your
legal obligations in the event of property damage caused by fire to the
rented area.
$50,000 Medical Payments Insurance (per person). This coverage allows
the insurance company to pay various medical expenses to others,
regardless of your negligence or liability.

The General Liability Insurance coverage offered by SMG is written by TIG. TIG
holds a Best Guide Rating of an XI, reflecting a financially stable and strong
insurer able to meet claim obligations. We hope this offer alleviates the need for
you to find separate insurance policies.

Please note that as the tenant and user of the Salt Palace Convention
Center/South Towne Exposition Center, you are the Named Insured on this
policy. A Certificate of Insurance will be issued upon your request, and the cost
for this coverage will appear on your final settlement statement.

The cost of this program is $0.55 per person, and is based upon the number in
attendance per day, or a minimum charge of $100


28
Security Guidelines

Recommended Guidelines:

Location Security Requirement Time Frame Show
Type
Facility Entrances 2 Security persons per
pedestrian entrance
During show hours
(when lobby areas are
utilized by exhibits)
All
Facility Entrances
& Exits
1 Security person per
pedestrian entrance/exit
During exhibitor move-
in & move-out (when
lobby areas are utilized
by exhibits)
All
Loading Docks
(A-E & 1-4)
1 Security person per
point of entry
From move-in through
move-out
All
Exhibit Halls 1 Security person per
dock door
During exhibitor move-
in/move-out
All
Exhibit Halls 1 Security person per
pedestrian entrance
During exhibitor move-
in/move-out
All
Exhibit Halls 2 Security persons per
pedestrian entrance
During show hours All
Exhibit Halls 1 Security person per
48,600 square feet
From close of show to
opening of show
(overnight)
All
Meeting Rooms 1 Security person per
room
When articles of value
are present
All
Ballroom 1 Security person per
room
When articles of value
are present
All
Lobbies 1 Security Person per
location
From move-in through
move-out
All

Location
EMT Requirement Time Frame Show
Type
First Aid Offices 2 EMT for full-facility
event
From move-in through
move-out
All
First Aid Offices 1 EMT for events with
1000 people or more in
attendance
From move-in through
move-out
All
First Aid Offices 1 EMT for food functions
with 500 people or more
in attendance
From move-in through
move-out
All

Note: A Security Supervisor must be present on-site for every 4 Security Personnel scheduled.

Show Management is responsible to make available and review event security schedules with the
facility at least 30 days prior to the first event move-in day.
29
Facility Specifications


SALT PALACE CONVENTION CENTER

Room Name Room Dimensions Room Capacities
SQ. FT. Dimension Ceiling Theater Banquet Class
Room
Exhibit Hall A 48,600 180X270 30 5,300 2,700 2,700
Exhibit Hall B 24,300 90X270 30 2,600 1,350 1,300
Exhibit Hall C 48,600 180X270 30 5,300 2,700 2,700
Exhibit Hall D 48,600 18X270 30 5,300 2,700 2,700
Exhibit Hall E 64,800 240X270 30 7,100 3,600 3,400
Exhibit Hall 1 48,600 180X270 30 5,300 2,700 2,700
Exhibit Hall 2 16,200 90X180 30 1,700 900 700
Exhibit Hall 3 16,200 90X180 30 1,700 900 700
Exhibit Hall 4 48,600 180X270 30 5,300 2,700 2,700
Ballroom A-J 36,000 208X175 30 4,900 2,900 2,500
Room A 3,820 70X56 30 400 200 190
Room B 3,820 70X56 30 400 200 190
Room C 3,820 70X56 30 400 200 190
Room D 3,820 70X56 30 400 200 190
Room E 3,820 70X56 30 400 200 190
Room F 3,820 70X56 30 400 200 190
Room G 3,820 70X56 30 400 200 190
Room H 3,820 70X56 30 400 200 190
Room I 3,820 70X56 30 400 200 190
Room J 3,820 70X56 30 400 200 190
South Foyer
North Foyer
East Registration

Maximum capacity does not allow for head table, AV or other special needs.














30
SALT PALACE CONVENTION CENTER


Room Name Room Dimensions Room Capacities
SQ. FT. Dimension Ceiling Theater Banquet Class
Room
Meeting Room 150A-G 6,080 89X62 15 700 350 340
Room 150 A 600 27X21 15 50 20 20
Room 150 B 590 27X21 15 60 20 20
Room 150 C 660 27X21 15 60 20 20
Room 150 D 600 27X21 15 50 20 20
Room 150 E 590 27X21 15 60 20 20
Room 150 F 660 27X21 15 60 20 20
Room 150 G 2,380 35X68 15 250 140 120
Meeting Room 151A-G 6,500 95X68 15 700 350 330
Room 151 A 625 27X21 15 50 20 20
Room 151 B 600 27X21 15 60 20 20
Room 151 C 670 27X24 15 60 20 20
Room 151 D 625 27X21 15 50 20 20
Room 151 E 600 27X21 15 60 20 20
Room 151 F 670 27X24 15 60 20 20
Room 151 G 2,710 40X68 15 250 140 120
Meeting Room 250 A-F 8,300 93X87 20 850 500 430
Room 250 A 1,450 49X29 20 120 80 70
Room 250 B 1,470 49X29 20 120 80 80
Room 250 C 1,480 49X29 20 120 80 80
Room 250 D 1,300 44X29 20 110 60 60
Room 250 E 1,300 44X29 20 110 60 70
Room 250 F 1,300 44X29 20 110 60 70
Meeting Room 251 A-F 8,800 98X88 20 900 550 450
Room 251 A 1,300 44X30 20 110 60 60
Room 251 B 1,300 44X30 20 110 60 70
Room 251 C 1,600 30X55 20 110 60 70
Room 251 D 1,600 30X55 20 120 80 70
Room 251 E 1,600 30X55 20 120 80 80
Room 251 F 1,700 30X55 20 120 80 80

Maximum capacity does not allow for head table, AV or other special needs.









31

SALT PALACE CONVENTION CENTER


Room Name Room Dimensions Room Capacities
SQ. FT. Dimension Ceiling Theater Banquet Class
Room
Meeting Room 252 A-B 980 33X29 12 80 50 40
Room 252 A 490 29X18 12 40 20 15
Room 252 B 490 29X16 12 40 20 15
Meeting Room 253 A-B 2,000 60X35 12 200 100 90
Room 253 A 990 35X30 12 100 40 40
Room 253 B 1,010 35X30 12 100 40 40
Meeting Room 254 A-C 4,500 102X42 20 450 240 220
Room 254 A 1,000 41X25 20 100 60 40
Room 254 B 2,500 52X49 20 250 120 140
Room 254 C 1,000 41X25 20 100 60 40
Meeting Room 255 A-C 4,200 89X45 Varies 430 210 230
Room 255 A 1,410 29X45 21.5 140 60 60
Room 255 B 1,360 30X45 18 130 60 60
Room 255 C 1,430 30X45 15 140 60 60
Meeting Room 256 A-C 4,200 89X45 Varies 430 210 230
Room 256 A 1,410 29X45 21.5 140 60 60
Room 256 B 1,360 30X45 18 130 60 60
Room 256 C 1,430 30X45 15 140 60 60
Meeting Room 257 1,790 26X69 13 170 100 100
Meeting Room 258 1,420 29X49 13 140 60 90
Meeting Room 259 1,420 29X49 13 140 60 90
Meeting Room 260 1,420 26X69 13 170 100 100

Maximum capacity does not allow for head table, AV or other special needs.
















32
SOUTH TOWNE EXPOSITION CENTER

Room Name Room Dimensions Room Capacities
SQ. FT. Dimension Ceiling Theater Banquet Class
Room
Lobby 52,000
Exhibit Hall 1 48,600 270X180 30 5,400 2,700 2,700
Exhibit Hall 2 48,600 270X180 30 5,400 2,700 2,700
Exhibit Hall 3 48,600 270X180 30 5,400 2,700 2,700
Exhibit Hall 4 48,600 270X180 30 5,400 2,700 2,700
Exhibit Hall 5 48,600 270X180 30 5,400 2,700 2,700
Meeting Room 200 A-D 6,400 50X128 18 600 380 300
Room 200 A 1,600 50X32 18 154 60 75
Room 200 B 1,600 50X32 18 154 60 75
Room 200 C 1,600 50X32 18 154 60 75
Room 200 D 1,600 50X32 18 154 60 75
Meeting Room 300 A-D 6,400 50X128 18 600 380 300
Room 300 A 1,600 50X32 18 154 60 75
Room 300 B 1,600 50X32 18 154 60 75
Room 300 C 1,600 50X32 18 154 60 75
Room 300 D 1,600 50X32 18 154 60 75
Meeting Room 400 2,200 37X49 14 200 130 120

Maximum capacity does not allow for head table, AV or other special needs.


















33
Equipment Lists

SALT PALACE CONVENTION CENTER

Equipment Description Quantity
Folding Chairs 10,400
Ballroom Chairs 2975
Meeting Room Chairs 4,507
8X18 Classroom Tables 320
6X18 Classroom Tables 484
6X30 Tables 250
4X30 Tables 40
8X30 Tables 370
60 Round Tables 442
72 Round Tables 580
60X40 Stage (heights from 48-78) 1
Risers 6X8X16 to 24 (Stageright) 45
Risers 6X8X24 to 32 (Stageright) 40
Handicap Ramps 0-24X24 2
Veep Portable Coat Racks 20
Tensor Stanchions 80
American Flag 4
Utah State Flag 3
Turnstiles 3
Wheelchair Lift 1
Conference Lectern 25 16
Conference Lectern 32 1
One-Piece Lectern (Executive) 2
One-Piece Lectern (Oak Style) 3
Lectern (Pine) 4
Conference Table-Top Lectern 25 13













34
SOUTH TOWNE CONVENTION CENTER

Equipment Description Quantity
Risers (levels 1-6) 4
Risers (levels 7-12 4
Risers (levels 13-18) 4
Riser Back Railings 18
Riser Side Railings (right) 18
Riser Side Railings (left) 18
Riser Decking 139
18X72 Classroom Tables 200
8X30 Rectangular Tables 150
6X30 Rectangular Tables (Mity-Lite) 20
Round Tables 6 (Mity-Lite) 200
14X29 Table Skirts (black) 20
21X29 Table Skirts (black) 20
60X40 Stage with (2) 16X12 Sound Wings 1
Stair Units for Stage 2
Wheel Chair Lift for Stage 1
Stage Barricades 20
8X36-56 Skirting 20
4X36-56 Skirting 2
16-24 (height) Fold & Roll Risers 15
2-Step Stairs for Risers 11
3-Step Stairs for Risers 2
Folding Chairs 3375
Tensa Barriers 40
Dry Eraser Board 5
Portable Ticket Booth 2
Black Easel 24
Turnstiles 6

35