Lumia Windows Phone 8-1 Update UG en GB
Lumia Windows Phone 8-1 Update UG en GB
Lumia Windows Phone 8-1 Update UG en GB
Issue 1.0 EN
User Guide
Contents
For your safety
Social networks
65
Get started
Messages
67
71
Camera
77
10
77
10
77
11
77
13
Camera basics
78
14
Advanced photography
81
17
84
17
90
Basics
21
90
21
Find a location
90
21
90
Accounts
27
91
31
Positioning methods
91
Accessibility
37
Internet
92
Take a screenshot
38
92
38
92
41
93
Write text
41
Web browser
93
46
96
47
96
Dual SIM
50
Entertainment
97
51
Store
51
FM radio
100
55
Calls
55
102
Contacts
60
Games
102
97
104
Office
107
107
Write a note
110
110
110
110
111
113
113
114
114
WiFi
115
NFC
116
Bluetooth
118
120
123
Security
124
Wallet
127
Access codes
127
129
Get started
Get to grips with the basics, and have your phone up and running in no time.
Tip: Instead of pressing the power key, you can also double-tap the screen if doubletap is switched on. To switch on double-tap, on the start screen, swipe down from the
top of the screen, tap ALL SETTINGS> touch, and switch Wake up to On
. Doubletap is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS> lock
screen> Screen times out after, and select the length of time after which the keys and screen
are locked automatically.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone
while it's charging.
2015 Microsoft Mobile. All rights reserved.
If the battery is completely discharged, it may take up to 20 minutes before the charging
indicator is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred
while charging the device. The efficiency of USB charging power varies significantly, and
it may take a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is
full, first disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out.
When the talk and standby times are noticeably shorter than normal, replace the battery.
When the talk and standby times are noticeably shorter than normal, to replace the battery,
take the device to the nearest authorised service facility.
Charge your phone wirelessly
No need for hassle with cables, just pop your device on a wireless charger, and it immediately
starts charging.
Wireless charging is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
You may need a wireless charging cover for wireless charging to work. The cover may be
included in the sales box, or it may be sold separately. Only use original Lumia wireless
charging covers designed for your phone.
Wireless chargers are sold separately.
The charging areas on the phone and the charger need to touch, so make sure you align the
phone and charger properly. Not all phone models fit in all chargers.
Warning: Make sure theres nothing between the charger and the device. Do not attach
any objects, such as stickers, on the device surface near the charging area.
For more info on wireless charging, see the user guide of your charger and wireless charging
cover.
When you switch your phone on for the first time, your phone guides you to set up your
network connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update
apps, and to access some Microsoft services, such as:
Xbox
Xbox Music and Xbox Video
OneDrive
Hotmail
Outlook
You can use the same username and password on your computer and phone.
1. Switch your phone on, and follow the instructions shown on your phone.
2. When asked, create a Microsoft account. If you already have an account for Microsoft
services, such as Xbox Live.com, Hotmail.com, or Outlook.com, or you have created a Microsoft
account on your Surface tablet or Windows PC, sign in with that username.
Make sure you remember the credentials for the Microsoft account you added to your phone.
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Tip: You can also create a Microsoft account later. On the start screen, swipe down from
the top of the screen, and tap ALL SETTINGS> email+accounts> add an account>
Microsoft account.
You can also create or manage your account at www.live.com.
3. Fill in your account details.
4. Type in your phone number or an alternative mail address. They are used to send you a
one-time verification code and to protect your data.
5. Select how you want to get your one-time verification code.
6. When asked, type in the last 4 digits of your phone number or your mail address.
7. When you receive the code, type it in, and you are ready to back up your data and use your
phone.
Tip: If your screen switches off, press the power key, and drag the lock screen up.
1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the
start screen, swipe right.
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Tip: To go back to the start screen from any view, tap the start key
The apps menu is the home to all your apps in neat alphabetical order. All the installed apps
end up here. To look up an app in the apps menu, tap , or tap a letter.
2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and
tap pin to start.
Check notifications and change settings quickly
Swipe down from the top of the screen.
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In the action centre, you can quickly see notifications, such as your missed calls and unread
mails and messages, open the camera, and access all phone settings.
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Tip: You can even use your phone while wearing gloves. On the start screen, swipe
down from the top of the screen, tap ALL SETTINGS> touch, and switch Touch
sensitivity to high. Sensitive touch is not supported by all phones. For availability,
go to www.microsoft.com/mobile/support/wpfeatures.
2015 Microsoft Mobile. All rights reserved.
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Swipe
Place your finger on the screen, and slide your finger in the direction you want.
Example: Swipe left or right between the start screen and the apps menu, or between
different views in the hubs. To quickly scroll through a long list or menu, slide your finger
quickly in a flicking motion up or down the screen, and lift your finger. To stop the
scrolling, tap the screen.
15
Zoom in or out
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or
together.
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To see which apps you have open, press and hold . You can then switch to another app
or close the ones you dont need.
To go back to the previous screen you were in, press . Your phone remembers all the
apps and websites you've visited since the last time your screen was locked.
To go to the start screen, press . The app you were in stays open in the background.
To search the web or for items on your phone, press .
To control your phone with your voice, press and hold , and say a voice command.
This feature is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
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Tip: If your old phone is a Windows Phone device, or if you have previously backed up
your contacts to your Microsoft account, to import your contacts from the service, just
sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored
in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
Transfer my Data.
2. On your new phone, tap
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on
both phones.
If your contacts are written in a language that is not supported by your new phone, the contact
info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
www.windowsphone.com.
Transfer content using your Microsoft account
If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and
text messages to your new Lumia phone is your Microsoft account.
If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen,
swipe down from the top of the screen, tap ALL SETTINGS> email+accounts> add an
account, and create a Microsoft account following the instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous Windows
Phone device, tap
Settings> backup.
Your contacts and calendar are backed up automatically to your Microsoft account.
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2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and
text messages are automatically transferred to your new Lumia phone.
Transfer content using OneDrive
Upload your Office documents, photos, and videos to OneDrive to easily transfer them from
your old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the OneDrive
app from:
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Tip: Your Symbian or S40 phone doesnt support Nokia Suite? Or want to transfer other
content, such as your videos? You can also connect your phone to your computer and
drag and drop the files you want to transfer onto your computer. If you have the
OneDrive desktop app, drag and drop the files straight to the OneDrive folder for
automatic upload.
Transfer Outlook info from an Android phone or iPhone
Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos
from your Android phone or iPhone to your Lumia phone.
You need a Microsoft account to sync your Lumia phone with Outlook.com.
1. Use a compatible USB cable to connect your phone to your computer.
2. On your computer, set the appropriate sync software, such as Samsung Kies, HTC Sense,
Sony PC Companion, or iTunes, to sync the items to Outlook, and sync contacts, calendar
entries, and to-dos from your phone to your computer.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail
Connector. Go to www.office.microsoft.com, search for Hotmail Connector, and download
it to your computer. You may need to configure the Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may take a while
before the content is available on your Microsoft account.
5. To sync the content to your Lumia phone, simply sign into your Microsoft account.
For more info, go to www.windowsphone.com, and see the FAQs on how to sync your
Outlook contacts and calendar to Windows Phone.
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Basics
Learn how to get the most out of your new phone.
Start screen: The animated live tiles show your missed calls and received messages, the latest
news and weather forecasts, and more. Updates of your pinned contacts are shown on the
tile, and you can view your contacts' details directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look
one up, tap .
To access the Windows Phone software license terms, select Settings> about. Please read
the terms. Note that by using the software, you accept the terms. If you do not accept the
terms, do not use the device or software. Instead contact Microsoft Mobile or the party from
which you purchased the device to determine its return policy.
2015 Microsoft Mobile. All rights reserved.
21
Tip: To find an app quickly, tap any letter in the apps menu, and in the following menu,
tap the first letter or character for the app you want.
View, switch between, and close open apps
To view the open apps, press and hold . To switch the app, swipe to the app you want, and
tap the app. To close the apps you no longer need, tap .
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See your missed calls and recent unread mails and messages
Check any notifications, such as available app updates in Store
Open apps
Check for WiFi networks, and connect to them
Quickly jump to settings
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By default, the volume keys control the volume of alarms and reminders.
Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device or
headset, other than those approved for use with this device, to the audio connector, pay
special attention to volume levels.
If you have connected headphones, the volume keys control both ringtone and media volume
at the same time The maximum volume level is 30.
Change the volume for media and apps
Press a volume key, tap , and tap the volume bar for media and apps to set the volume you
want. The maximum volume level is 30.
Switch to silent mode
Press a volume key, and tap
>
Tip: If you dont want your phone to vibrate, tap . To change other sound settings, on
the start screen, swipe down from the top of the screen, and tap ALL SETTINGS>
ringtones+sounds.
Use your phone in flight mode
In places where you don't want to make or receive calls, you can still access your music, videos,
and offline games if you switch flight mode on.
Flight mode closes connections to the mobile network and switches your device's wireless
features off. If supported by your device, the NFC payment and ticketing feature of the device
2015 Microsoft Mobile. All rights reserved.
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may remain active. Comply with the instructions and safety requirements given by, for
example, an airline, and any applicable laws and regulations. Where allowed, you can connect
to a WiFi network to, for example, browse the internet or switch Bluetooth and NFC sharing
on in flight mode. NFC is not supported by all phones. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS> flight
mode.
2. Switch Status to On
.
Icons shown on your phone
The status bar at the top of the screen tells you the current time, battery and signal strength,
and much more.
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Accounts
Learn about the different accounts on your phone and what you can do with them.
Benefits of creating a Microsoft account
With a Microsoft account, you can access Microsoft services with a single username and
password on your computer or phone. You can also use the same username and password
on your Xbox.
With your Microsoft account, you can, for example:
To learn more about Microsoft account and what can you do with it, go to
www.microsoft.com/en-us/account/wizard.aspx.
Create your Microsoft account
Spice up your life and get more from your phone create a Microsoft account. If you didnt
create a Microsoft account during the first start-up, you can always do it later.
If you already have an Xbox Live.com, Hotmail.com, or Outlook.com account, or if you have
created a Microsoft account on your Surface tablet or Windows PC, you dont have to create
2015 Microsoft Mobile. All rights reserved.
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a new one just sign in with the username and password for that account. If you dont have
a Microsoft account yet, you can create one with your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS> email
+accounts> add an account.
2. Tap Microsoft account.
3. Create your Microsoft account.
Make sure you remember the credentials for the Microsoft account you added to your phone.
4. Fill in your account details.
5. Type in your phone number or an alternative mail address. They are used to send you a
one-time verification code and to protect your data.
6. Select how you want to get your one-time verification code.
7. When asked, type in the last 4 digits of your phone number or your mail address.
8. When you receive the code, type it in, and you are ready to back up your data and use your
phone.
You can also create or manage your account at www.live.com.
Add a Microsoft account to your phone
If you didnt sign in to your Microsoft account during the first start-up, you can add the account
to your phone later and get your data and settings easily on all your devices.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS> email
+accounts> add an account.
2. Tap Microsoft account.
3. Sign in with your existing Microsoft account username and password.
4. Select how you want to get your one-time verification code.
5. When asked, type in the last 4 digits of your phone number or your mail address.
6. When you receive the code, type it in.
Your data and settings are synced to your phone.
Tip: If your previous phone was a Windows Phone and you have backed up your content
to your Microsoft account, restore the backup and get your stuff easily on your new
phone.
Set up My Family
Want to control what your kids can download with their phones? With My Family, you can
restrict your kids from downloading paid or age-rated content from Store or games store.
Xbox doesn't support child accounts in some countries or regions where Windows Phones are
available.
1. Go to https://www.windowsphone.com/family, and log in to your Microsoft account.
2. Add the account you want to My Family.
3. Change the settings for your kids account.
For more My Family settings, go to https://familysafety.microsoft.com.
2015 Microsoft Mobile. All rights reserved.
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OneDrive
Learn what OneDrive is and how to use it.
OneDrive cloud storage
Store your stuff in the clouds. You don't need to worry about freeing memory for your favourite
or new apps.
OneDrive is cloud storage for all your documents and photos, so you can access, share, or
restore them if needed. You can also set it to back up your stuff automatically, so when you
take a photo or a video, it's copied to your cloud album.
With OneDrive, you can access your photos, documents, and more from your phone, tablet,
or computer. Depending on the app, you can even continue working on a document right
from where you left it earlier.
There are several places where you can access your stuff on OneDrive. You can save photos
to OneDrive in the Photos hub, or manage your office documents in the Office hub.
Save your photos and other stuff to OneDrive
You can upload files saved on your phone to OneDrive for easy access from your phone, tablet,
or computer.
You need a Microsoft account to connect to OneDrive.
Tap
OneDrive.
Upload a photo
Tap
and the photo you want to upload.
Tip: To set your phone to automatically upload your future photos or videos to
OneDrive, on the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS. Swipe to applications, and tap photos+camera> OneDrive.
2015 Microsoft Mobile. All rights reserved.
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To unpin the tile, tap and hold the tile, and tap
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Pin an app
Swipe left to go to the apps menu, tap and hold the app, and tap pin to start.
Pin a contact
Tap
People, tap and hold the contact, and tap pin to start.
When you pin contacts, their feed updates are shown on the tile, and you can call them directly
from the start screen.
Show more tiles on the start screen
See more apps at a glance add a third column of tiles to your start screen.
Showing more tiles is not supported by all phone models. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
If your phone has only 2 columns of tiles on the start screen by default, you can add a third
one.
On the start screen, swipe down from the top of screen, tap ALL SETTINGS> start+theme,
and switch Show more Tiles to On
.
You can now move and resize the tiles to benefit from the new column.
Personalise the lock screen
Change the lock screen to your liking. You can, for example, have your own favourite photo
in the background.
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On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS> lock
screen.
Tip: You can decide which app notifications, such as missed calls or new messages, you
want to see on the lock screen. Simply tap a notification slot, and choose the app you
want to add.
Change the background photo
Tap change photo, select a photo, adjust it to get the best possible fit, and tap
Tip: You can also choose an app to show info on your lock screen, or let Bing shuffle
photos there. Just change the setting for Background to your liking.
Show the artist when playing music
Switch Show artist when playing music to On
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1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap kid's corner.
3. Choose which content your kids can use. You can also set a password to keep your kids
from accessing your own start screen.
Tip: To let your kids make an in-app purchase, such as buy game points, define a Wallet
PIN. You must type in the Wallet PIN to make each purchase. To define a Wallet PIN, tap
Wallet>
> settings+PIN. Some purchases may not be available for all ages.
As Internet Explorer is not available in kid's corner, you dont have to worry about the websites
your kids visit.
Go to your own start screen
Press the power key twice, and swipe up on your own lock screen. If you've set a password,
type it in.
Go back to the kid's start screen
On your own lock screen, swipe left, and on the kid's lock screen, swipe up.
Switch the kid's start screen off
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and switch
.
kid's corner to Off
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Tip: Dont want to keep your phone in silent mode but cant answer right now? To silence
an incoming call, press the volume down key. If you have switched Flip to silence on,
you can simply turn your phone face down. To switch Flip to silence on, on the start
2015 Microsoft Mobile. All rights reserved.
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screen, swipe down from the top of the screen, tap ALL SETTINGS> audio, swipe left,
if needed, and switch Flip to silence to On
.
Switch silent mode off
Tap .
Switch the vibration off
If you dont want your phone to vibrate, tap
Accessibility
Learn how to make using your phone easier.
Control your phone with your voice
Got your hands full, but need to use your phone? You can use your voice to make a call, send
a text message, search the web, or open an app.
This feature is not available in all languages. You may also need to download a language
package before you can use the feature. For info on the supported languages, go to
www.windowsphone.com.
1. Press and hold .
2. Say a voice command into your phone.
Example: To check your schedule, say Open calendar.
Use your phone with ease
Make the fonts larger and the screen easier to view.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap ease of access.
Change the font size
Tap the Text size slider.
Switch high contrast on
Switch High contrast to On
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Take a screenshot
You can take screenshots of whats on your phone screen and use them like any photos.
1. Press the volume up key and the power key at the same time.
2. To view or manage the screenshots youve taken, tap Photos> albums> Screenshots.
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To save power:
Charge wisely
Select only the sounds that you need Mute unnecessary sounds, such as key press
sounds. On the start screen, swipe down from the
top of the screen, tap ALL SETTINGS> ringtones
+sounds, and select which sounds to keep.
Use wired headphones
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Write text
Learn how to write text quickly and efficiently with your phones keyboard.
Use the on-screen keyboard
Writing with the on-screen keyboard is easy. You can use the keyboard when holding your
phone in portrait or landscape mode. You can write your messages by tapping the letters or
by swiping through them.
Tap a text box.
2015 Microsoft Mobile. All rights reserved.
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1
2
3
4
5
6
7
8
Character keys
Shift key
Numbers and symbols key
Language key
Smiley key
Space key
Enter key
Backspace key
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Tip: To put a full stop at the end of a sentence, and to start a new sentence, tap the
space key twice.
Tip: To quickly type in a number or special character, while holding the numbers and
symbol key, slide your finger to the character, and lift your finger.
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44
45
, and tap
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Tap
Alarms.
1. Tap .
2. Set the time, fill in the alarm details, and tap
Tip: Want to wake up to your favourite song? Like with other notification tones, you can
add your own tones to your phone and personalise your alarm tones to your liking.
For the alarm to sound, your phone must be switched on, and the phone volume needs to be
loud enough.
Tip: You can quickly see the time of the next active alarm if you have pinned the Alarms
app to the start screen. The tile size must be at least medium.
Snooze an alarm
If you dont want to get up just yet, when the alarm sounds, tap snooze. Before snoozing, you
can change the snooze time.
Tip: Pressing the back key
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Tip: Want to change the time format? Switch the 24-hour clock on or off as you wish.
To change how dates are shown, tap ALL SETTINGS> region.
Update the time and date manually
Switch Set date and time automatically to Off
Calendar.
1. Tap .
2. Type in the details you want, and set the time.
3. To add, for example, the duration, reminder, or recurrence for the event, tap more
details.
4. When done, tap .
Tip: To edit an event, tap and hold the event you want, tap edit, and edit the details you
want.
Send a meeting invitation
When creating an event, tap more details> add someone> , select the contacts you want,
and tap .
You can send meeting invitations to contacts who have a mail address.
Create an event on another calendar
By default, your events go to your Microsoft account calendar. If you have, for example, a
shared calendar with your family, you can create and share the event instantly. To change the
calendar when creating the event, tap more details> Calendar and the calendar you want
to use.
Example: You can create an event to a calendar you are sharing with other people, such
as your Family room calendar or your work calendar, so they know when you are busy.
Change your status for an event
When you want to let others know when youre busy or out of the office, tap more details>
Status and the status you want. By default, your status is free.
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Delete an appointment
Tap and hold the appointment, and tap delete.
Switch between calendar views
Want to see your appointments for the day or week at a glance? Planning when to have your
holiday? You can browse through your calendar in different views.
Tap
Calendar.
1. To switch between the daily, weekly, monthly, and yearly views, tap . In the weekly or
monthly view, tap the day to see all your events.
2. To switch between days, weeks, months, or years, swipe left or right. To quickly jump to a
particular month of a given year, in the yearly view, swipe to the year you want, and tap the
month.
Tip: If you allow the calendar to use your location, you can also check the weather in
the daily or weekly view.
Check your task list
Tap
> tasks.
Add a task to your task list
Do you have important deadlines to meet at work, library books to return, or some other tasks
you need to remember? You can add them to your task list and cross them out once
completed. If you have a particular deadline, set a reminder.
Tap
Calendar>
> tasks.
When a calendar is hidden, the calendar events and reminders are not shown in different
calendar views.
2015 Microsoft Mobile. All rights reserved.
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The birthday calendar compiles the birthday info from your social networking accounts.
You cant add new calendars to your phone, but you can choose which calendars from your
different accounts you want to see.
Change the colour for each calendar
Tap
> settings, and tap the current colour and the new colour.
Dual SIM
You can have 2 SIMs in your phone, for example, one for your work and one for your personal
use.
Dual SIM features
Dont want work to interfere with your free time? Or do you have a cheaper data connection
on one SIM? With a dual SIM phone, you can use 2 SIM cards at the same time.
Dual SIM is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
Your phone shows the network status for both SIMs separately.
You can select which SIM to use straight from your start screen. For example, to make a call
or check your messages, simply tap the tile you want for SIM1 or SIM2. Or, if youd rather have
only one tile, you can link the tiles.
Even when dialling, you can quickly switch between the SIMs. If you know you always want to
use the same SIM for a contact, such as your work SIM for a colleague, you can set the SIM
preferences in contacts.
Both SIM cards are available at the same time when the device is not being used, but while
one SIM card is active, for example, making a call, the other may be unavailable.
Tip: Want to make sure you dont miss a call on one SIM while having an active call on
the other? Use Smart Dual SIM to set your SIMs to forward calls between them or to
another phone. For availability of this feature, contact your network service provider.
Manage your SIMs
Dont want work to interfere with your free time? Or do you have a cheaper data connection
on one SIM? You can decide which SIM you want to use.
Dual SIM is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS>
mobile+SIM.
2. To change the SIM settings, tap the SIM you want.
Rename a SIM card
Tap SIM name, and type in the name you want.
2015 Microsoft Mobile. All rights reserved.
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Store
Make your phone your own with more apps, games, and other items, some of which are free
of charge. Browse Store to find the latest content for you and your phone.
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Apps
Games
Entertainment apps and services
News apps and services
Books
The availability of Store and the selection of items available for download depend on your
region.
To download from Store, you need to be signed in to your Microsoft account on your phone.
When you're signed in, you are offered content compatible with your phone.
You can search for and download content directly to your phone, or browse Store content on
your computer and send links from there to your phone by text message.
Many items are free of charge; some you need to pay for with your credit card or on your
phone bill.
The availability of payment methods depends on your country of residence and your network
service provider.
Using services or downloading content, including free items, may cause the transfer of large
amounts of data, which may result in data costs.
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Browse Store
Check out the latest and most downloaded apps, games, and other items recommended for
you and your phone. Browse different categories, or search for specific items.
Tap
Store.
1. Tap a category on the front page, or swipe left or right to see more categories and items.
2. Tap an item to view its details. When you view an item, related items are also shown.
Tip: Did you find something in Store that you know your friends would be interested in?
Tap share to send them a link.
Tip: Want to get personalised suggestions on which apps and games might interest
you? Sign in to your Microsoft account, and Store suggests a selection of apps for
you.
Search Store
Tap , write your search words, and tap
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Tip: You can also use your computer to browse Windows Phone Store and download
content to your phone. Go to www.windowsphone.com, and browse or search for apps
and games.
Tip: If your kid has a Windows Phone 8.1, you can use the My Family website to manage
their game and app downloads and settings. To set up My Family, go to https://
www.windowsphone.com/family, sign in to the Microsoft account with both your and
the kids mail address and password, and follow the instructions.
This feature is not available in all languages. For more info on feature and service
availability, see the How-to section at www.windowsphone.com.
The availability of apps and games may depend on your kids age.
See your ongoing and previous downloads
> downloads, and swipe to downloads to see the ongoing downloads,
Tap Store>
or to history to see the previously downloaded apps, games, and other content.
View your ongoing downloads
While an item is downloading, you can continue to browse Store for other content and add
items to be downloaded.
To view the status of your downloads, in the Store main view, tap
> downloads, and
swipe to downloads to see the ongoing downloads, or to history to see the previously
downloaded content.
Tip: To check the status of the currently ongoing download, tap check install.
Tip: If you need to, for example, temporarily close your internet connection, tap and
hold the downloading item, and tap pause. To resume downloading, tap resume. Pause
pending items individually. If a download fails, you can re-download the item.
Write a review for an app
Do you want to share your opinion on an app with other Store users? Rate and review the
app. You can post one review per app that you download.
1. In the apps menu, tap and hold the app, and tap rate and review.
2. Rate the app, and write your review.
Tip: You can rate and review your other items in the same way.
Receive adverts
If you want to receive adverts and tips about apps that might interest you, on the start screen,
swipe down from the top of the screen, tap ALL SETTINGS, and switch advertising id to On
. If you want to clear the info that your phone uses to find your relevant adverts and tips,
tap reset your advertising ID.
54
Calls
Want to make calls on your new phone and talk to your friends? Read on and you'll learn how.
Call a contact
Calling your friends is quick and easy when you've saved them as contacts in your phone.
Tap
1. Tap .
2. Tap the contact and the number, if the contact has several numbers.
Tip: Is your friend's voice too loud or quiet? Press the volume keys to change the volume.
Tip: Want to let others hear the conversation? Tap speaker.
Tip: If you have a dual SIM phone, you can select the SIM thats used to call each contact.
Tap , swipe to contacts, and tap the contacts name and
. Dual SIM is not
supported by all phones. For availability, go to www.microsoft.com/mobile/support/
wpfeatures.
Call a phone number
Tap , type in the phone number, and tap call.
To type in the + character, used for international calls, tap and hold 0.
Search your call history
To search for a call record, swipe to history, tap
number.
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Tap
Skype, and sign in with the same Microsoft account that you use with your phone.
To call a Skype contact, swipe to people, tap the contact you want to call, and tap
If your phone does not have a front camera, you can use the main camera for video calls. The
front camera is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
Use speed dial to call your favourite contacts
Call your most important contacts quickly with speed dial.
1. To add a contact to speed dial, tap
People, swipe to contacts, and tap the contact you
want to add.
2. Tap and hold the contact's phone number, and tap add to speed dial.
Call a contact with speed dial
Tap , swipe to speed dial, and tap a contact.
Call the last dialled number
Still have some words to say to your friends? Call them again. In the call history view, you can
see info about the calls you have made and received.
1. Tap , and swipe to history.
2. Tap the name or phone number.
Use your voice to make a call
You can use your voice to call a contact.
1. Press and hold .
2. Say Call and the contact's name.
Tip: You can also use voice dialling with a Bluetooth headset.
This feature is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
Silence an incoming call
If your phone rings when you don't want to be disturbed, you can silence the ringtone for that
call.
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If you want to be able to silence your phone by turning it face down, the Flip to silence feature
must be switched on. On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS> audio, swipe left, if needed, and switch Flip to silence to On
.
When someone calls you, press the volume key or the lock key. You can also turn your phone
face down.
or Off
again.
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On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS>
network+> set.
Tap >
> settings.
2. If you have a dual SIM phone, tap SIM 1 or SIM 2. Dual SIM is not supported by all phones.
For availability, go to www.microsoft.com/mobile/support/wpfeatures.
3. Switch Call forwarding to On
, if needed, and select where you want to forward your
calls.
Depending on your phone, you may also be able to make the choice separately for different
situations, such as when you cant answer or when youre in a call.
Tip: To check if call forwarding is being used, shown by
> settings. If you have a dual SIM phone, tap the SIM you want. Switch
Tap >
Call forwarding to On
, if needed, and type in the voice mail number given by your
service provider, if needed.
Swipe down from the top of the screen, tap ALL SETTINGS> network+> set, and type
in the voice mail number given by your service provider, if needed. If you have a dual SIM
phone, tap the SIM you want before typing in the number.
Depending on your phone, you may either forward all your calls to your voice mail, or make
the choice separately for different situations, such as when you cant answer or when youre
in a call.
Tip: If you want to avoid forwarding calls to your voice mail, type in another number,
such as the number of your second phone. You can also contact your service provider
about deactivating the voice mail service.
2015 Microsoft Mobile. All rights reserved.
58
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You can also add numbers to your blocked numbers list from text messages.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS> call
+SMS filter.
Switch Block calls+SMS to On
Contacts
You can save and organise your friends' phone numbers, addresses, and other contact
information in the People hub. You can also get in touch with your friends through social
networking services.
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People hub
The People hub is where all your friends contact info is kept. It lets you stay in touch with the
people who matter the most through rooms and groups. Your social networks are also here.
Go to contacts to see your friends contact info from every account you have signed into. You
can organise the list the way you like by filtering it by account or hiding the contacts without
phone numbers. Your own contact card is also here.
Check out what's new to see your friends social network status updates conveniently in one
place.
The rooms view is home to your rooms and groups, which are ways to stay in touch with your
most important contacts. The rooms let you and your invited friends privately chat and share
things like calendars and photos. The groups make it easy to see social updates from just the
people you add to the group and to send mails or messages to all of them at once.
Add or delete a contact
Keep your friends with you. Save their phone numbers, addresses, and other info to the People
hub.
Tap
Add a contact
1. Tap .
2. If you're signed in to several accounts, select the account to which you want to save the
contact.
You cannot save a contact to your phone only, its always saved to an account.
3. Add the contact details, and tap
2015 Microsoft Mobile. All rights reserved.
61
Tip: If you have a dual SIM phone, you can select the SIM thats used to call each contact.
Tap the contact and
. Dual SIM is not supported by all phones. For availability, go
to www.microsoft.com/mobile/support/wpfeatures.
Delete a contact
Tap the contact and
> delete.
The contact is deleted both from your phone and, with some exceptions such as Facebook,
Twitter, and LinkedIn, from the social networking service where it's stored.
Tip: If you want to delete multiple contacts quickly, on your computer, log in to
people.live.com with your Microsoft account, and delete them there.
Filter your contacts list
If you don't want contacts from social networking services to show up in your contacts list,
> settings> filter contacts list and the
you can filter them out. In the contacts list, tap
accounts you want to show or hide.
Tip: You can also filter out the contacts without phone numbers. Switch Hide contacts
without phone numbers to On
.
Save a number from a received call
Have you received a call from a person whose phone number is not yet saved in your People
hub? You can easily save the number in a new or existing contacts list entry.
1. Tap , and swipe to history.
2. Tap
next to a phone number, and tap .
3. Tap , edit the phone number and phone number type, and tap
4. Edit other contact details, including the name, and tap .
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1. Tap
2. Tap
Tip: Pin your most important contacts or contact groups to the start screen. Tap and
hold a contact, and tap pin to start.
Jump to a letter or character in your contacts list
Tap any letter in the contacts list on the left, and in the following menu, tap the first letter or
character for the name you want.
Use a voice command
In any view, press and hold
are supported.
, and say Call or Text and the contact's name. Not all languages
Link contacts
Do you have separate entries for the same contact from different social networking services
or mail accounts? You can link multiple contacts so that their info is in a single contact card.
Tap
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to
easily copy your contacts, text messages, and pictures from your old phone. The app does not
work with all phone models.
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Tip: If your old phone is a Windows Phone device, or if you have previously backed up
your contacts to your Microsoft account, to import your contacts from the service, just
sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored
in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap
Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on
both phones.
If your contacts are written in a language that is not supported by your new phone, the contact
info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
www.windowsphone.com.
Copy contacts from a SIM card
If you have contacts stored on your SIM card, you can copy them to your phone.
Make sure your SIM card is inserted.
1. Tap
People.
2. Tap
> settings> import from SIM.
3. To import all your contacts, tap import.
Tip: To select individual contacts, tap clear, and use the check boxes.
You cant save contacts to your new SIM card.
Create, edit, or delete a contact group
You can create contact groups to send a message to several people at the same time, or to
see social updates from just group members. For example, you can add family members to
the same group and reach them quickly with the same message.
Tap
again.
and a contact.
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Rename a group
Tap the group and
Share a contact
You can easily share a contact with your friends.
1. On the start screen, tap
People, and swipe to contacts.
2. Tap a contact and
> share contact> .
3. Select how you want to share, and follow the instructions.
Change your profile photo
You can select your contact card photo on your phone. Pick a photo you just took or an existing
profile photo from one of your social networking services.
1. Tap
People, and swipe to contacts.
2. At the top of your contacts list, tap your own photo.
3. Tap your photo again, and either choose one of the offered photos, or tap find another
to select a photo from Camera Roll.
4. Drag the photo around to adjust the cropping, and tap .
Social networks
Want to keep in touch with your friends? You can set up social networking services on your
phone.
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Store.
Tip: When you sign in to an account, the contacts in the account are automatically
imported. To choose which accounts show up in your contacts list, on the start screen,
tap
People, swipe to contacts, and tap
> settings> filter contacts list.
See your friends' status updates
After you set up your social networking services, such as Twitter, on your phone, you can follow
your friends' status updates in the People hub.
Tap
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Messages
Stay in touch with your friends with text or multimedia messages.
Send a message
With text and multimedia messages, you can quickly contact your friends and family.
1. Tap
2. Tap
Messaging.
If you start writing a message and switch to another app before sending it, you can continue
your message when you return to Messaging. Tap
> drafts. The draft message is deleted
when sent.
Tip: If you have a dual SIM phone, you can select which SIM you use to send the message.
Tap
. Dual SIM is not supported by all phones. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
, or start writing a name. You can also type
>
Only compatible devices can receive and show multimedia messages. Messages may look
different in different devices.
Forward a message
In threads, tap a conversation, tap and hold the message you want to forward, and tap
forward.
Before forwarding the message, you can edit what's written or add or remove attachments.
Forward multiple messages
In threads, tap a conversation and
> select messages, tap the check boxes that appear
next to the messages, and tap
to add a recipient.
2015 Microsoft Mobile. All rights reserved.
67
Read a message
You can see on the start screen when you've received a message.
You can view the messages between you and a contact in one conversation thread. The thread
can contain text and multimedia messages.
1. Tap
Messaging.
2. To read a message, tap a conversation.
Tip: To prevent others from accidentally seeing notifications about your messages on
the lock screen, swipe down from the top of the screen, and tap ALL SETTINGS> lock
screen> Choose an app to show detailed status> none.
If youre unable to open a multimedia message, check the following:
You can send text messages that are longer than the character limit for a single message.
Longer messages are sent as two or more messages. Your service provider may charge
accordingly. Characters with accents, other marks, or some language options, take more space,
and limit the number of characters that can be sent in a single message.
Using services or downloading content, including free items, may cause the transfer of large
amounts of data, which may result in data costs.
Save an attachment
Tap the attachment, such as a photo, and tap
> save.
Delete a conversation
In threads, tap , select the conversation you want to delete, and tap
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> Group.
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Your phone may ask you about using your location. You need to allow it to use this feature.
1. When writing a text message, tap
> my location.
Sending a message with an attachment may be more expensive than sending a normal text
message. For more info, contact your service provider.
2. Tap
Your friends receive a message with a picture of where you are on the map.
Send an audio message
Want to celebrate your friend's birthday with a song? Send your song as an audio message.
1. When writing a message, tap > voice note.
2. Record your message, and tap done.
3. Tap .
Use your voice to write a message
Too busy to write a message? Write and send a text message with your voice.
This feature is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
You may also need to download a language package before you can use the feature. If asked
to install a language package, on the start screen, swipe down from the top of the screen, tap
ALL SETTINGS> speech> Speech language, tap the language you want, and wait for the
download to finish.
To use this feature, you must be connected to the internet.
2015 Microsoft Mobile. All rights reserved.
70
Mail
You can use your phone to read and reply to mail when you're on the go.
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To find out more about setting up different mail accounts, see the How-to section at
www.windowsphone.com.
Add a mailbox later
In your mailbox, tap
Tip: To add your Exchange work mail, contacts, and calendar to your phone, select
Exchange as your account, write your work mail address and password, and tap sign
in.
Your new mailbox appears as a new tile on the start screen.
Delete a mailbox
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS> email
+accounts. Tap and hold the mailbox, and tap delete.
You cannot delete the first Microsoft mailbox you signed in with. You must reset your phone
to do that.
Add your Exchange mailbox to your phone
Would you like to have your work mail, contacts, and calendar at hand, whether you are sitting
by your computer or on the go with your phone? You can sync the important content between
your phone and a Microsoft Exchange server.
Exchange can be set up only if your company has a Microsoft Exchange server. In addition,
your company IT administrator must have activated Microsoft Exchange for your account.
Before starting the setup, make sure you have the following:
Depending on the Exchange server configuration, you may need to type in additional info
during the setup. If you don't know the correct info, contact your company IT department.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS> email
+accounts.
2. Tap add an account> Exchange.
3. Write your Exchange mail address and password, and tap sign in.
During the setup, you can define which content and how often you want your phone to sync
with the server. To sync additional content, change the Exchange account settings.
Open mail from the start screen
With live mail tiles you can open mail directly from the start screen.
From the tiles, you can see the number of unread mails and if you've received new mail.
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You can pin several mailboxes to the start screen. For example, dedicate a tile for business
mail and another for personal mail. If you link several mailboxes into a unified inbox, you can
open mails from all your inboxes in one tile.
To read your mail, tap the tile.
Send mail
Don't let your mails pile up. Use your phone to read and write mails on the go.
1. Tap
.
2. Tap
and an account, if you have linked inboxes.
3. To add a recipient from your contacts list, tap , or start writing a name. You can also write
the address.
Tip: To remove a recipient, tap the name and Remove.
4. Write the subject and your mail.
Tip: Your phone can help you write your mail faster. While writing, your phone suggests
possible next words to complete your sentence. To add a word, tap a suggestion. To
browse the list, swipe over the suggestions. This feature is not available in all languages.
5. To attach a photo, tap
Tip: You can also take a new photo while writing your mail. Tap
tap accept.
6. Tap
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Read mail
If youre waiting for important news, you dont have to wait until youre at your desk. Use your
phone to read your mails.
You can see when you have new mail on the start screen.
1. Tap
.
2. In your mailbox, tap the mail. Unread mail is marked in a different colour.
Tip: To zoom in or out, place 2 fingers on the screen, and slide them together or apart.
Tip: To reply to the sender only, tap reply. To reply to the sender and all the other
recipients, tap reply all.
2015 Microsoft Mobile. All rights reserved.
74
Forward a mail
Open the mail, and tap
> forward.
Delete mail
When your mailbox is overflowing, delete some mails to free up space in your phone.
1. In your mailbox, tap to the left of the mails you want to delete.
2. Tap the check boxes that appear next to the mails, and tap .
All the mails you selected are deleted. Depending on your mail account, the mails may be
deleted from your mail server, too.
Delete one mail
Open the mail, and tap
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Camera
Why carry a separate camera if your phone has all you need for capturing memories? With
your phone camera, you can easily take photos or record videos.
Depending on your phone, the features of the Lumia Camera app may vary.
To download the Lumia Camera app or check that you have the latest version, go to
www.windowsphone.com. Lumia Camera may not be available for all phone models.
You can upload your photos to OneDrive for easy access from your phone, tablet, or computer.
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1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, swipe left
to applications, and tap photos+camera.
2. Tap Default camera app, and select the camera you want.
Camera basics
Taking a photo or recording a video is quick and easy, as is sharing it with your friends.
Take a photo
Shoot sharp and vibrant photos capture the best moments in your photo album.
Depending on your phone, the features of the Lumia Camera app may vary.
To download the Lumia Camera app or check that you have the latest version, go to
www.windowsphone.com. Lumia Camera may not be available for all phone models.
1. Tap
Lumia Camera.
Tip: If your phone has a camera key, to quickly switch the camera on when your phone
is locked, press and hold the camera key for a couple of seconds.
2. To zoom in or out, slide your fingers apart or together. The camera zoom is not supported
by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures.
3. To focus the camera on a specific object, tap the object on the screen. The camera focus is
not supported by all phones. For availability, go to www.microsoft.com/mobile/support/
wpfeatures.
4. To take the photo, tap .
Tip: If your phone has a camera key, to focus, press and hold the camera key halfway
down. To take the photo, press the camera key down fully.
Tip: To see the screen at its best, make sure you're not covering the light sensor. The
light sensor is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
Tip: Why not try other cool Lumia apps to make the most of your photos? To reframe
your photo while keeping the full-resolution original, or to apply filters and other special
effects, use the Lumia Creative Studio app. To take great-looking selfies, use the Lumia
Selfie app.
View the photo in full-resolution view
To view the photo you just took, depending on your phone, do either of the following:
78
Tap
Camera.
To quickly switch the camera on when your phone is locked, press the power key, swipe down
from the top of the screen, and tap
.
1. To zoom in or out, slide your fingers apart or together. The camera zoom is not supported
by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures.
2. To take the photo, tap .
Tip: You can also take a photo by tapping anywhere on the screen. To change this
setting, tap
> photo settings> Tap to take photo.
Tip: To see the screen at its best, make sure you're not covering the light sensor. The
light sensor is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
Record a video
to select video mode, and tap it again to start recording.
Tap
Glam up your selfie
Use the Lumia Selfie app to take cool selfies. Your photo is enhanced and ready to be shared
in a snap.
To download the Lumia Selfie app or check that you have the latest version, go to
www.windowsphone.com. Lumia Selfie may not be available for all phone models.
1. Tap
Lumia Selfie.
2. To take a selfie with the front camera, simply tap the screen. The front camera is not
supported by all phones. For availability, go to www.microsoft.com/mobile/support/
wpfeatures.
3. To take a selfie with the main camera, tap
to switch cameras, if needed. Look into the
camera lens, follow the beeps to line up the shot, and hold still as the camera takes your photo.
Tip: To avoid camera shake, tap
4. To reframe the selfie, slide your fingers apart or together, and tap
5. To enhance your selfie, tap .
6. To apply a filter to your selfie, tap .
Tip: To remove all enhancements and filters from the selfie, tap
effects.
7. To save your selfie, tap
Record a video
Besides taking photos with your phone, you can also capture your special moments as videos.
1. Tap
Lumia Camera.
2. To switch from photo to video mode, tap .
3. To zoom in or out, slide your fingers apart or together. The camera zoom is not supported
by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures.
2015 Microsoft Mobile. All rights reserved.
79
To view the video you just recorded, tap the round thumbnail at the corner of the screen. The
video is saved in Camera Roll.
Take photos that seem alive
Living Images capture a brief moment of video with every photo you take, so they seem alive
when you browse them in Camera Roll or Lumia Storyteller.
Living Images is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
Make sure you have downloaded the latest version of the Lumia Camera app from Store.
1. Tap
Lumia Camera> , and swipe to photo.
2. Switch Living Images to on.
Save your photos and videos to a memory card
If there is a memory card in your phone, and your phone memory is filling up, save the photos
you take and videos you record to the memory card.
For the best video quality, record videos to your phone memory. If you record videos to the
memory card, it is recommended that the microSD card you use is a fast 4128GB card by a
well-known manufacturer. The memory card is not supported by all phones. For availability,
go to www.microsoft.com/mobile/support/wpfeatures.
1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and swipe
to storage sense.
2. Switch Store new photos on my to SD card.
The photos you take from now on are saved to the memory card.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Save the photos and videos youve taken earlier to a memory card
In the Photos hub, browse to a photo or video, tap and the photo or video, and tap
save to SD card.
>
Tip: To quickly select all photos or videos in an album, browse to the album, and tap
>
> select all.
Save location info to your photos and videos
If you want to remember exactly where you were when you took a particular photo or video,
you can set your phone to automatically record the location.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Swipe to applications, and tap photos+camera> Use location info.
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Location info can be attached to a photo or video, if your location can be determined using
satellite or network methods. If you share a photo or video that contains location info, the
location info may be shown to those who view the photo or video. You can switch geotagging
off in the phone settings.
Share your photos and videos
You can share your photos and videos quickly and easily for your friends and family to see.
1. Take a photo, or record a video.
2. On the start screen, tap Photos, browse to your photo or video, and tap it.
3. Tap , select how you want to share, and follow the instructions.
Tip: To share several photos or videos at once, tap
tap .
Tip: To access your photos from all your devices, you can set up uploading to
OneDrive. The OneDrive album is then available in the Photos hub when you view your
photos. To set up the feature, on the start screen, swipe down from the top of the screen,
and tap ALL SETTINGS> photos+camera. Under Auto upload, tap OneDrive, and
select an option.
Using services or downloading content, including free items, may cause the transfer of large
amounts of data, which may result in data costs.
Not all sharing services support all file formats or videos recorded in high quality.
Advanced photography
Your phone gives you great control over your photo settings. Take exactly the kind of photo
you like.
Take photos like a pro
Would you like to use your full creative potential, and take professional-looking photos? With
Lumia Camera, you can manually adjust the camera settings both in camera and video mode.
1. Tap
Lumia Camera.
2. To view the settings, drag
to the left. To change a setting, slide your finger up or down
on the slider. You can, for example, change Exposure compensation to control the amount of
light in your photo.
3. To close the settings, drag
to the right.
4. To take a photo, tap .
Take lossless photos
Lumia Camera lets you take lossless Digital Negative (DNG) photos, which have better postediting possibilities.
The Digital Negative (DNG) format is not supported by all phones. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
2015 Microsoft Mobile. All rights reserved.
81
1. Tap
Lumia Camera> , and swipe to photo.
2. Tap Capture mode and JPG + DNG mode.
3. When you take a photo, 2 files are saved: a lower-resolution JPG photo that is optimised
for sharing and a lossless DNG photo.
After transferring the DNG photos to your computer, you can browse and view them by
downloading and installing the Adobe DNG Codec from www.adobe.com/support/
downloads/detail.jsp?ftpID=5495.
You can edit the DNG photos in any photo editing program that supports the DNG standard
fully.
Record high-definition videos
You can record crystal clear high-definition videos quickly with just one keypress.
4K and Full HD videos are not supported by all phones. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
Tap
Lumia Camera.
1. To start recording, press and hold the camera key. The timer starts to run.
2. To stop recording, release the camera key. The timer stops.
Tip: To view the video you just recorded, tap the round thumbnail at the corner of the
screen. The video is saved in Camera Roll.
Change the video capture resolution
Tap , swipe to video, tap Resolution, and select the resolution you want.
Depending on your phone, the highest available resolution is either 4K or Full HD.
Record videos in surround sound
You can record Dolby Digital Plus 5.1 multichannel audio for your videos. You can also change
other audio recording settings to suit different recording conditions.
Dolby surround sound is not supported by all phones. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
The available sound settings may vary depending on your phone.
1. Tap
Lumia Camera.
2. Depending on your phone, do either of the following:
Tap
Tap
>
> settings.
, and swipe to video.
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Tap
Tap
> settings.
, and swipe to general.
3. Switch Framing grids to, for example, golden ratio or rule of thirds.
4. To take the photo, tap .
Take better photos with smart sequence mode
Want to take better photos of moving objects or take a group photo where everyone is at
their best? Use smart sequence mode and snap superb photos.
1. Tap
Lumia Camera.
2. Tap .
3. To take a photo, tap .
The phone takes a sequence of photos. To see what you can do with them, tap
the photo and edit smart sequence.
, then tap
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Photos hub
The photos you've taken or videos you've recorded with your phone are saved to the Photos
hub, where you can browse and view them.
To find your photos and videos easily, mark your favourites, or organise them into albums.
View photos
Relive those important moments view the photos on your phone.
Tap Photos.
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1. To view a photo you've taken, swipe to albums, and tap Camera Roll and the photo.
2. To view the next photo, swipe left. To view the previous photo, swipe right.
Find photos by date and location
Tap
> settings> Group my photos by time and location.
Zoom in or out
Place 2 fingers on the screen, and slide your fingers together or apart.
Tip: To quickly zoom in or zoom back out, double-tap the photo.
Mark a photo as a favourite
Would you like to find your best shots quickly and easily? Mark them as favourites, and see
them in the favourites view in the Photos hub.
1. Tap Photos> albums, and browse to the photo.
If the photo is in an online album, you can download it to your phone.
2. Tap
>
Tip: To quickly mark several photos as favourites, select the album where the photos
are, tap , select the photos, and tap .
View your favourites
In the Photos hub, swipe to favourites.
Change the background in the Photos hub
If you have a superb shot that makes you feel good every time you look at it, you can set it
as the background of the Photos hub.
1. Tap Photos.
> settings.
2. Tap
3. Switch Start Tile shows to single photo.
4. Tap choose photo, and select a background photo.
Tip: You can also set your phone to periodically change the photo automatically. Tap
> settings. Switch Start Tile shows to all photos or favourite photos, and tap
shuffle now.
Create an album
To easily find photos of an occasion, a person, or a trip, organise your photos into albums
according to subject, for example.
If your computer is a Mac, install the Windows Phone app from the Mac App Store.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse
to the folder for photos.
3. Add a new folder, give it a name, and add photos to the folder.
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Lumia Storyteller.
The photos you have taken are automatically collected together as stories. You need to have
at least 7 photos taken at a time and in one place for the app to form a story.
2. To create a story yourself, tap , select the photos, and tap .
3. To rename the story, tap the collection and the title, and write a new name.
4. To view a photo in the story, tap the collection, swipe left, and tap a photo. To browse the
other photos, swipe left or right.
Tip: You can add captions to the photos in the story. Tap a photo and add caption. To
view a caption, tap the photo.
Locate your photo on a map
To see on a map where a photo was taken, place 2 fingers on the photo, and slide them
together.
Copy your photos to your computer
Have you taken photos with your phone that you'd like to copy to your computer? Use your
computer's file manager to copy or move your photos.
If your computer is a Mac, install the Lumia Photo Transfer for Mac app from
www.microsoft.com/mobile/support/.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse
to your phone.
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Tip: Your phone is shown under portable devices as Windows Phone. To see the folders
of your phone, double-click the name of the phone. There are separate folders for
documents, music, photos, ringtones, and videos.
3. Open the folder for photos, and select and copy the photos to your computer.
Tip: If your computer's operating system is Windows 7 or Windows 8, you can also use
the Windows Phone app. With Windows 7, you can download it from
www.windowsphone.com.
Edit a photo
You can do quick edits, such as rotate and crop, to the photos you have taken. Or use autofix to let your phone fix your photo with just one simple tap.
1. Tap Photos> albums and a photo.
> edit and an option.
2. Tap
Tip: If you have downloaded photo editing apps from Store, they are listed here as
editing options.
3. To save the edited photo, tap
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Find a location
Maps helps you find specific locations and businesses.
Tap
Maps.
1. Tap .
2. Write search words, such as a street address or place name, in the search box.
3. Select an item from the list of proposed matches as you write, or tap the enter key to search.
The location is shown on the map.
If no search results are found, make sure the spelling of your search words is correct.
See your current location
Tap .
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Maps>
> settings.
Positioning methods
Your phone shows your location on the map using GPS, GLONASS, A-GPS, WiFi, or network
(Cell ID) based positioning.
The availability, accuracy and completeness of the location info depend on, for example, your
location, surroundings, and third party sources, and may be limited. Location info may not be
available, for example, inside buildings or underground. For privacy info related to positioning
methods, see the Microsoft Mobile Privacy Policy.
The Assisted GPS (A-GPS) network service and other similar enhancements to GPS and
GLONASS retrieve location info using the cellular network, and assists in calculating your
current location.
A-GPS and other enhancements to GPS and GLONASS may require transferring small amounts
of data over the mobile network. If you want to avoid data costs, for example when travelling,
you can switch the mobile data connection off in your phone settings.
WiFi positioning improves positioning accuracy when satellite signals are not available,
especially when you are indoors or between tall buildings. If you're in a place where the use
of WiFi is restricted, you can switch WiFi off in your phone settings.
Note: Using WiFi may be restricted in some countries. For example, in the EU, you are
only allowed to use 51505350 MHz WiFi indoors, and in the USA and Canada, you are
only allowed to use 5.155.25 GHz WiFi indoors. For more info, contact your local
authorities.
The trip meter may not be accurate, depending on the availability and quality of your satellite
connection.
2015 Microsoft Mobile. All rights reserved.
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Internet
Learn how to create wireless connections and browse the web while keeping your data costs
down.
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Web browser
Catch up on the news, and visit your favourite websites. You can use Internet Explorer 11 in
your phone to view web pages on the internet. Your browser can also help warn you against
security threats.
Internet Explorer.
Tap
Tip: To search the internet, write a search word in the address bar, and tap
Zoom in or out
Place 2 fingers on the screen, and slide your fingers apart or together.
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Tap
Tap
> .
Private browsing prevents your browser from storing browsing data, such as cookies, browsing
history, and temporary internet files.
Switch between tabs
Tap
and the tab you want.
6
Close a tab
Tap > .
6
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1. To set the browser to always use the mode you want, tap
settings.
2. Change the setting for Website preference.
Internet Explorer>
>
> settings>
Tip: To learn more about the browser settings and what they do, tap the link at the
bottom of the screen.
Add a website to your favourites
If you visit the same websites all the time, add them to your favourites, so you can access them
quickly.
Internet Explorer.
Tap
1. Go to a website.
2. Tap
> add to favourites.
3. Edit the name if you want to, and tap
Tip: You can also pin your favourite websites to the start screen. While browsing a
website, tap
> pin to start.
Go to a favourite website
Tap
> favourites and a website.
Tip: To quickly access your favourites, add the favourites icon to the address bar. Tap
> settings, and switch Use address bar button for to favourites.
Share a web page
When you've found an interesting web page, you can send it to your friends in a mail or text
message, or post it to your social networks. If your friends are next to you, use NFC to share
the page simply by tapping the phones together.
1. Tap
2. Tap
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Internet Explorer.
> settings> delete history.
A cache is a memory location that is used to store data temporarily. If you have, or have tried
to, access confidential info or a secure service, requiring passwords, clear the cache after each
use.
Tip: To delete your search history, tap the search key
delete history.
Delete an individual item in your browsing history
> recent> , the item you want to delete, and
Tap
, and tap
> settings>
Tip: WiFi networking switches back on automatically. To change this setting, tap Turn
WiFi back on.
Close a mobile data connection
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS> mobile
.
+SIM, and switch Data connection to Off
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Entertainment
Having a spare moment and in need of entertainment? Learn how to watch videos, listen to
your favourite music, and play games.
Music.
Fast-forward or rewind
or .
Tap and hold
Tip: To subscribe and listen to podcasts, tap
Podcasts.
Music> playlists.
, write a name for the playlist, and select the songs you want to add to the playlist.
Tip: You can buy music for your playlists from xbox music store.
3. When youre done, tap
MixRadio
Discover new music with MixRadio.
With MixRadio, you can:
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Mark songs with thumbs up or thumbs down to get a mix thats tailored more to your
taste
Create your own mixes based on your favourite artists
Subscribe to a podcast
Swipe to GET PODCASTS, and write the podcast address.
Tip: You can also search for a podcast by name.
Play a video
Have your favourite media with you while on the move watch videos wherever you are.
Video.
1. Tap
2. Swipe to COLLECTION.
3. Tap the video you want to play.
Tip: You can also buy or rent movies and television shows from the Xbox video store.
Pause or resume playback
or .
Tap
Fast-forward or rewind
Tap and hold
or .
Adjust the tone of music
Boost the bass or adjust other bands to enhance your listening experience.
Audio personalisation is not enabled when listening to the FM radio or when using Bluetooth
accessories.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS>
audio.
2015 Microsoft Mobile. All rights reserved.
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2. To adjust the tone of music, swipe to equaliser, and drag the bands to your liking. You can
also select one of the equaliser presets.
Tip: To get more consistent playback volume for your music and videos, swipe to
enhancements, and switch Audio levelling to On
.
Enhance your audio experience
Get the most out of the sound of your videos with the Dolby audio features.
Dolby surround sound is not supported by all phones. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
Audio personalisation is not enabled when listening to the FM radio or using Bluetooth
accessories.
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS> audio, and
swipe to enhancements.
Switch Dolby virtual surround to on. By default, surround sound is enabled for 5.1
multichannel audio.
Get consistent playback volume for music and video
Switch Dolby audio levelling to On
.
Improve speech clarity
Switch Dolby dialogue enhancer to On
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FM radio
Learn how to listen to the radio on your phone.
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Listen to FM radio
Enjoy your favourite FM radio stations on the go.
FM radio is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
To listen to the radio, you need to connect a compatible headset to the device. The headset
acts as an antenna.
The headset may be sold separately.
Tap
FM Radio.
FM Radio.
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Windows
Phone app
Windows
Windows
Phone app Phone app
for desktop for Mac
Windows
Explorer
Windows 8
Windows 8 RT
Windows 7
x
x
Windows
Vista/XP
Mac
x
x
Games
Want to have some fun? Keep yourself entertained by downloading and playing games on
your phone.
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Games.
Swipe to COLLECTION, and select a game. If it's an Xbox game, sign in to your Xbox account.
If you don't yet have an account, you can create one. Xbox is not available in all areas.
Tip: You can pin your favourite games to the start screen. In the apps menu, tap and
hold the game, and tap pin to start.
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Tip: You can use your phone as a remote control for your Xbox One console and interact
with your gaming friends. Go to www.windowsphone.com to download the Xbox One
SmartGlass app.
Get more games
Swipe to COLLECTION, and tap games store.
Tip: When signed in to your Xbox account, you can receive invitations from your friends
to play a game. If you don't have the game, but it is available in your area in games
store, you can either download a trial version or buy it right away.
Resume playing a game
When you return to a game, there may be a resume icon in the game itself. If not, tap the
screen.
Control your Xbox One with your phone
Control your Xbox One console with your phone using the Xbox SmartGlass app.
If you dont have the Xbox SmartGlass app in your phone, you can download it from
www.windowsphone.com.
Make sure you are signed in with the same Microsoft or Xbox Live account both on your phone
and on your console. You can connect to the compatible Xbox One device using a WiFi or a
mobile data connection.
Tap
Xbox SmartGlass.
Play a game
Tap a game and Play on Xbox One, and use your phone as the controller.
Change your Xbox One SmartGlass settings
Tap . You can, for example, view your profile, find friends, see the summary of your gaming
achievements, and view messages from your gaming friends.
Search for games and apps
Tap .
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To use the services, you need an internet connection. For info about possible data costs,
contact your network service provider.
Sign in to your Microsoft account to get the most out of the services.
Some services may not be available in all countries or regions.
Keep an eye on the stock market
Find out whats happening in the stock market with the Money app.
1. Tap
Money.
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Travel.
1. Swipe to Destinations.
2. Write a place, and tap a suggestion.
3. Swipe left or right to explore the place info, such as attractions or restaurants.
Book a hotel
In the Travel app main view, tap Hotel Search, write a city, and tap a suggestion. Set the
booking details, and tap . Then tap a hotel and Book.
View flight info
In the Travel app main view, tap Arrivals & Departures, Flight Status, or Flight Search.
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Office
Keep yourself organised. Learn how to use the calendar and the Microsoft Office apps.
Office.
1. Swipe to places.
2. Tap the location of the file.
3. Tap the Word file you want to edit.
4. To edit the text, tap .
5. To save your document, tap
> save.
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Tip: To access an important document quickly, you can pin it to the start screen. Tap
and hold the document, and tap pin to start.
Create a new document
Swipe to recent, and tap
> .
Highlight text
Tap the Word file and
Office.
1. Swipe to places.
2. Tap the location of the file.
3. Tap the Excel file you want to edit.
4. To move to another worksheet, tap
and a worksheet.
5. To save your workbook, tap
> save.
Create a new workbook
Tap recent> .
Add a comment to a cell
Tap
> comment.
Apply a filter to cells
Tap
> apply filter.
Change the cell and text format
Tap
> format cell....
Change the row or column size
Tap a row or column, and drag the slider.
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> share....
Delete a presentation
Tap and hold the PowerPoint file, and tap delete.
Watch a PowerPoint broadcast
To watch a PowerPoint presentation broadcast over the internet, open the mail containing
the link to the broadcast presentation, and tap the link.
Work with SharePoint Workspace Mobile
Work on shared Microsoft Office documents, and collaborate on projects, schedules, and
ideas. With Microsoft SharePoint Workspace Mobile, you can browse, send, edit, and sync
your documents online.
1. Tap
Office, and swipe to places.
2. Tap , write the web address for a SharePoint site, and tap
3. Select a document.
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Write a note
Notes on paper are easy to lose. Instead of jotting them down on paper, you can write your
notes with Microsoft OneNote Mobile. This way, you always have your notes with you. You
can also sync your notes to OneDrive and view and edit them with OneNote on your phone,
on your computer, or online in a web browser.
1. Tap
OneNote.
2. Tap .
3. Write your note.
4. To format the text, tap
> format.
5. To add a picture, tap .
6. To record a sound clip, tap .
7. To save the changes, press .
If you have a Microsoft account set up on your phone, your changes are saved and synced to
your default Personal (Web) notebook on OneDrive. Otherwise, your changes are saved on
your phone.
Send a note in a mail
Tap a note and
> share....
Tip: To access an important note quickly, you can pin it to the start screen. Tap and hold
the note, and tap pin to start.
You can now open the document from OneDrive on another device and continue where you
left off.
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If you have a work phone, your company can create a company account that keeps the info
in your phone more secure, gives you access to documents or info from inside the company's
network, and even provides apps or hubs that help you do your job.
If your company has apps available, you are given the option to download them, as soon as
you've finished adding the company account to your phone. If an app isn't available until after
you've already set up your account, your company can let you know how to get it.
A company hub lets you get to all sorts of company info in one place such as news, expenses,
apps, or access to a company store. Installing a hub works the same way as installing a
company app if one's available, you have the option to add it once you've added your
company account. If your company develops a hub later, you are offered another way to get
it set up when ready.
Most company accounts include a policy. A company policy allows your company to add
safeguards to your phone, often to protect confidential or sensitive info.
To set up your company account, on the start screen, swipe from the top of the screen, and
tap ALL SETTINGS> workplace.
For more info on business solutions, go to aka.ms/businessmobilitycenter.
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You can:
Review your notes and documents, make last-minute changes, or create new documents
View and edit PowerPoint presentations
Create, view, and edit Microsoft Excel workbooks
Save your Office files to OneDrive, and pick up where you left off when you're back at your
computer
Access the Office 365 service
With SharePoint Workspace Mobile, you can open, edit, and save Microsoft Office documents
that are on SharePoint 2010 or SharePoint Online sites.
Collaborate efficiently with Lync on your phone
Microsoft Lync is a next-generation communications service that connects people in new
ways, anytime, from virtually anywhere.
With Lync, you can:
Lync is built to fully integrate with Microsoft Office. You can download the Microsoft Lync
mobile version to your phone from Store.
For more info, see the user documentation on the Microsoft Lync support pages at
lync.microsoft.com/en-us/resources/pages/resources.aspx?title=downloads.
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Before starting the update, connect a charger or make sure the device battery has enough
power.
Warning: If you install a software update, you cannot use the device, even to make
emergency calls, until the installation is completed and the device is restarted.
2015 Microsoft Mobile. All rights reserved.
113
Using services or downloading content, including free items, may cause the transfer of large
amounts of data, which may result in data costs.
By default, your phone automatically downloads available updates whenever the data
connection settings allow it. When your phone notifies you that an update is available, just
follow the instructions shown on your phone. If your phone is short on memory, you may need
to move your apps, photos, and other stuff to the memory card. The memory card is not
supported by all phones. For availability, go to www.microsoft.com/mobile/support/
wpfeatures.
Tip: By default, your phone updates your apps and other components (such as device
hub) automatically when youre connected to a WiFi network. To check your update
history, tap
Store>
> downloads, and swipe to history.
After the update, check the Lumia Help + Tips app or support pages for your new user guide.
Switch off automatic update downloading
If you want to keep tight control of your data costs, you can switch off automatic update
downloading. On the start screen, swipe down from the top of the screen, tap ALL
SETTINGS> phone update, and clear the Automatically download updates if my data
settings allow it check box.
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Tip: To change the VPN mobile data connection and roaming settings, tap options.
Edit a VPN profile
Tap and hold the profile, tap edit, and change the info as required.
Delete a VPN profile
Tap and hold the profile, and tap delete.
Switch to manual VPN connection
Tap and hold the profile, and tap switch to manual. Tap the profile to connect to the VPN.
WiFi
Find out more about using the WiFi connection.
Connect to a WiFi
Connecting to a WiFi network is a handy way of accessing the internet. When out and about,
you can connect to WiFi networks in public places, such as a library or internet caf.
Your phone periodically checks for and notifies you of available connections. The notification
appears briefly at the top of the screen. To manage your WiFi connections, select the
notification.
On the start screen, swipe down from the top of the screen, and tap
WiFi positioning improves positioning accuracy when satellite signals are not available,
especially when you are indoors or between tall buildings.
2015 Microsoft Mobile. All rights reserved.
115
Note: Using WiFi may be restricted in some countries. For example, in the EU, you are
only allowed to use 51505350 MHz WiFi indoors, and in the USA and Canada, you are
only allowed to use 5.155.25 GHz WiFi indoors. For more info, contact your local
authorities.
Close the connection
Switch WiFi networking to Off
Tip: Your phone connects back to the WiFi network automatically. To change the
automatic reconnection time, or to switch WiFi back on manually, tap Turn WiFi back
on and the option you want.
Connect with WiFi Sense
Connect to public WiFi hotspots easily with the WiFi Sense app.
WiFi Sense connects your phone to public WiFi hotspots and accepts the terms of use for you
when required. WiFi Sense can also share your contact info if you want.
1. On the start screen, swipe down from the top of the screen, and tap
2. Switch Connect to WiFi hotspots to On
.
Tip: Share the WiFi hotspots with your friends who also use WiFi Sense. Switch Share
WiFi networks I select to On
.
NFC
Explore the world around you. Tap accessories to connect to them, and tap tags to call
someone or open a website. Near Field Communication (NFC) makes connecting easy and
fun.
Get started with NFC
Switch the NFC features on in your phone, and start tapping to share stuff or connect to
devices.
NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
With NFC, you can:
The NFC area is on the back of your phone, near the camera. Tap other phones, accessories,
tags, or readers with the NFC area.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS> NFC.
2015 Microsoft Mobile. All rights reserved.
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Tip: Before using NFC, make sure the screen and keys are unlocked.
Enable NFC payments
Switch Tap to pay to On
You may be able to pay or use your phone as a ticket even when your phone is locked,
depending on your service provider.
Tip: To select when you can use NFC payments, tap Active cards work.
Connect to a Bluetooth accessory with NFC
Hands busy? Use a headset. Or why not listen to music using wireless speakers? You only need
to tap the compatible accessory with your phone.
NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
Tap the NFC area of the accessory with the NFC area of your phone, and follow the instructions
on the screen.
Accessories are sold separately. The availability of accessories varies by region.
Disconnect the accessory
Tap the NFC area of the accessory again.
For more info, see the accessory's user guide.
Read NFC tags
NFC tags can contain info, such as a web address, a phone number, or a business card. The
info you want is just a tap away.
NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
Tap a tag with the NFC area of your phone.
Pay with your phone
Forgot your wallet or purse at home? Not a problem you can pay with your phone or use it
as a ticket, if supported by your network service provider.
NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
This feature may not be available for all regions. For info on availability, contact your network
service provider. The services are tied to your SIM. You must have a service subscription with
your service provider and your service providers app installed in Wallet.
1. To activate the service, contact your network service provider.
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2. To make a payment, tap the reader with the NFC area of your phone. Your service provider
may ask you to confirm the payment.
Note: Payment and ticketing apps and services are provided by third parties. Microsoft
Mobile does not provide any warranty or take any responsibility for any such apps or
services including support, functionality, transactions, or loss of any monetary value. You
may need to reinstall and activate the payment or ticketing app after repair of your
device. You may need to reinstall and activate the cards you have added as well as the
payment or ticketing app after repair of your device.
Bluetooth
You can connect wirelessly to other compatible devices, such as phones, computers, headsets,
and car kits. You can also send your photos to compatible phones or to your computer.
Connect to a wireless headset
With a wireless headset (sold separately), you can speak on the phone hands-free you can
continue what you're doing, such as working at your computer, during a call.
Since devices with Bluetooth wireless technology communicate using radio waves, they do
not need to be in direct line-of-sight. Bluetooth devices must, however, be within 10 metres
(33 feet) of each other, although the connection may be subject to interference from
obstructions such as walls or from other electronic devices.
Paired devices can connect to your phone when Bluetooth is switched on. Other devices can
detect your phone only if the Bluetooth settings view is open.
Do not pair with or accept connection requests from an unknown device. This helps to protect
your phone from harmful content.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS>
Bluetooth.
1. Switch Status to On
.
2. Make sure the headset is on.
You may need to start the pairing process from the headset. For details, see your headset user
guide.
3. To pair your phone and the headset, tap the headset in the list of discovered Bluetooth
devices.
4. You may need to type in a passcode. For details, see your headset user guide.
Tip: These connection instructions also apply to other Bluetooth accessories.
Disconnect the headset
Tap the connected headset in the list.
When you switch the headset on again, the connection reopens automatically. To remove the
pairing, tap and hold the headset in the list of Bluetooth devices, and tap delete.
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4. To send an automatic text message when someone calls or texts you, explaining why you
can't answer, switch Text replies to calls, Text replies to texts, or both to On
. To edit
the message, tap the text box.
5. Tap next> add a device, and tap the Bluetooth device you connect your phone to when
driving, such as a headset.
Driving mode starts automatically when the phone and the added Bluetooth device connect.
Change your device name
You can change your phone's device name to make it easy to identify when connecting to
other devices with Bluetooth.
1. Use a compatible USB cable to connect your phone to a computer running Windows.
2. Find your phone on your computer's Windows Explorer screen.
3. Right-click the Windows Phone icon, and open your phone's properties view.
4. Change the default name to whatever you like. The default name is usually Windows Phone.
Your phone's Bluetooth name is the same as its device name.
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To back up other content, such as music, connect your phone to your computer, and follow
the instructions on the computer screen. You have 2 options: either sync content between
your phone and computer using the Windows Phone app for desktop, or drag and drop
content from phone to computer in your computers file manager, such as Windows Explorer.
Back up the photos youve taken earlier to OneDrive
Tap Photos> , select the photos or albums you want to upload, tap
where you want to upload the photos, and tap .
To check the photos youve backed up, log in to your OneDrive account on any device and
check the folder to which you saved the photos.
Restore backed up data
You can restore your backed up data after resetting or updating your phone software, or when
setting up a new phone. Sign in to your Microsoft account, and follow the instructions shown
on your phone. To reset your phone, on the start screen, swipe down from the top of the
screen, and tap ALL SETTINGS> about> reset your phone. Resetting restores the factory
settings, and erases all your personal content, but you can restore your backed up data after
signing in to your Microsoft account.
Check and increase available memory on your phone
Use the storage sense app to check how much memory you have available.
The memory card is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
Tap
Storage Sense.
Tap phone. To check the details of your memory card, tap SD card.
Tip: Want to see what more you have on your phone? Download the Files app from
Store, and easily manage files on your phone.
If the phone memory is getting full, first check for and remove things you no longer need:
Instead of removing, you can also move the files to the memory card.
The quality of your memory card may affect the performance of your phone greatly. To get
the best out of your phone, use a fast 4128GB card by a well-known manufacturer. For more
info on memory cards, check the frequently asked questions.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Tip: If your phone doesnt recognise the file type of a file (such as a zip file), it places
the file in the Other folder. You can check what these are and delete the ones you dont
need using the Files app.
2015 Microsoft Mobile. All rights reserved.
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Storage Sense.
To change where your phone stores your apps and other files, tap phone or SD card for each
file type.
Move apps to the memory card
Tap phone> apps+games> , select which apps to move, and tap move.
You can later move the apps back to your phone from the memory card.
The type of the memory card may affect how long it takes to move large files to the card.
Delete an app from your phone
You can remove installed apps that you no longer want to keep or use, to increase the amount
of available memory.
1. On the start screen, swipe left to the apps menu.
2. Tap and hold the app, and tap uninstall. You may not be able to remove some apps.
If you remove an app, you may be able to reinstall without buying again, as long as the app
is available in Store.
If an installed app depends on a removed app, the installed app may stop working. For details,
see the user documentation of the installed app.
Tip: Want to keep the app, but running out of free memory on your phone? Move the
app to the memory card instead of uninstalling it. Tap
Storage Sense> phone>
apps+games, tap , select the apps you want to move, and tap move to SD. The
memory card is not supported by all phones. For availability, go to
www.microsoft.com/mobile/support/wpfeatures.
Manage files on your phone
With the Files app, you can easily check the files on your phone, organise them into folders,
or delete the ones you dont need anymore. You can manage the files both in the phone
memory and on the memory card.
2015 Microsoft Mobile. All rights reserved.
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The memory card is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
You can download the free Files app from www.windowsphone.com. Data transmission
costs may apply.
Tap
Files.
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Tip: If your computer's operating system is Windows 7, Windows 8, or later, you can also
use the Windows Phone app. Windows 8 and later operating systems install the app
automatically when you connect your phone to your computer. With Windows 7, you
can download it from www.windowsphone.com.
For info on which app works with which computer, see the following table:
Windows 8
and later
Windows 8
RT
Windows 7
Lumia
Photo
Transfer
for Mac
app
(photos
and
videos
only)
Windows
Explorer
x
x
Windows
Vista/XP
Mac
x
x
Tip: The easiest way to access files on your phone is the Files app. You can download it
from www.windowsphone.com.
Security
Learn how to protect your phone, and to keep your data secure.
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Tip: Set your phone to automatically save its location every few hours. If your phone
runs out of battery, you can still view its last saved location.On the start screen, swipe
down from the top of the screen, and tap ALL SETTINGS> find my phone.
Wallet
Use Wallet to collect your payment methods in one place, and keep it secure with a PIN code.
NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
Wallet is a virtual wallet on your phone. You can:
Your phone asks for the PIN code you defined every time you access Wallet.
Tip: To protect your Store purchases, tap the Use your Wallet PIN to protect your
music, app and in-app purchases check box.
Defining a PIN code for Wallet does not prevent using NFC for payments.
Note: Payment and ticketing apps and services are provided by third parties. Microsoft
Mobile does not provide any warranty or take any responsibility for any such apps or
services including support, functionality, transactions, or loss of any monetary value. You
may need to reinstall and activate the payment or ticketing app after repair of your
device. You may need to reinstall and activate the cards you have added as well as the
payment or ticketing app after repair of your device.
Access codes
Learn what the different codes on your phone are for.
PIN code
(4-8 digits)
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IMEI
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Troubleshooting info
Discussions
News on apps and downloads
Software update info
Further details about features and technologies, and the compatibility of devices and
accessories
1-key reset method: Press and hold the power key for about 10 seconds. The phone
restarts.
2-key reset method: Press and hold the volume down key and power key at the same
time for about 10 seconds. The phone restarts.
If youre unsure about which reset method is for your phone, go to www.microsoft.com/
mobile/support/wpfeatures.
If your phone frequently doesnt respond, update your phone software, or reset your phone.
Resetting restores the factory settings, and erases all your personal content, including apps
you've purchased and downloaded. On the start screen, swipe down from the top of the
screen, and tap ALL SETTINGS> about> reset your phone.
If your issue remains unsolved, contact your network service provider or Microsoft Mobile for
repair options. Before sending your phone for repair, always back up your data, as all personal
data in your phone may be deleted.
Tip: If you need to identify your phone, to view the unique IMEI number of the phone,
dial *#06#. You can also find the IMEI number in the phone body. For details, see the
product and safety information section in the online user guide.
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