Mary Rupp Resume
Mary Rupp Resume
Mary Rupp Resume
RUPP
480 N. ORANGE AVENUE #603 ORLANDO, FLORIDA 32801
PHONE: 772.529.1108 E-MAIL: [email protected]
BACKGROUND
4+ years of training and experience in the marketing and customer service field. Demonstrated
the ability to handle a variety of customer service and administrative tasks by successfully
managing inventory, resolving customer issues, and assuring customer satisfaction. Adept at
B2B sales and negotiations with decision makers at many levels. Strong communication skills;
able to learn new accounts, categories, and products quickly. Enthusiastic, dedicated, and goal
oriented professional. Proficient with Microsoft Word, Google Analytics, JIRA, and Salesforce.
EXPERIENCE
Intelity
2014 - November 2015
Account Specialist/Sales Intern
February
Initiated and cultivated new ideas with clients that fit with the organizations marketing
goals by consulting on application and operational processes.
Responsible for the completion of Professional Services
performance, download statistics, and content updating.
packages
including
app
Served as the first-tier support contact for any operational and/or content-related support
tickets.
Connected with 1-5 installed clients each week for relationship management in order to
address any questions, content needs, guest feedback, and application enhancement and
bug reporting.
Spoiled Rotten Marketing
August 2013 - December 2013
Sales Representative
Orlando, Fla.
Successfully met and exceeded sales quotas.
Consistently received exceptional employee performance reviews.
Developed skills in creating and executing a sales process, establishing a client base,
independent work habits and quotations.
Kendall and Kendall
2013 - August 2013
Receptionist
Orlando, Fla.
Efficiently addressed and prioritized all phone and email enquiries.
January
Administrative duties included; performed daily financial tasks, updated and created clients
profiles, scheduled and recorded clients appointments accordingly.
EDUCATION
University of Central Florida
Orlando, Fla.
Bachelor of Arts, Marketing
Anticipated August 2016
Beijing Mandarin Academy
Beijing, China Activities:
June- August 2012
Learned to establish rapport quickly with individuals in an unfamiliar environment.
Adapted and embraced cultural differences while using communication and organizational