Arise, Awake The Inspiring Stories of Young Entreprenem College Into A Business of Their Own - Rashmi Bansal
Arise, Awake The Inspiring Stories of Young Entreprenem College Into A Business of Their Own - Rashmi Bansal
Arise, Awake The Inspiring Stories of Young Entreprenem College Into A Business of Their Own - Rashmi Bansal
ARISE, AWAKE
The inspiring stories of 10 young entrepreneurs
who graduated from college into a
business of their own
RASHMI BANSAL
westland ltd
61 Silverline Building, 2nd floor, Alapakkam Main Road, Maduravoyal, Chennai 600095
93, 1st Floor, Sham Lal Road, New Delhi 110002
First published by westland ltd 2015
Copyright Rashmi Bansal 2015
All rights reserved
ISBN: 978-93-84030-87-2
Typesetting by Ram Das Lal
Disclaimer
Due care and diligence has been taken while editing and printing the book, neither the Author, Publisher nor the Printer of the
book hold any responsibility for any mistake that may have crept in inadvertently. Westland Ltd, the Publisher and the printers
will be free from any liability for damages and losses of any nature arising from or related to the content. All disputes are
subject to the jurisdiction of competent courts in Chennai.
This book is sold subject to the condition that it shall not by way of trade or otherwise, be lent, resold, hired out, circulated, and no
reproduction in any form, in whole or in part (except for brief quotations in critical articles or reviews) may be made without
written permission of the publishers.
DEDICATED TO
My teacher, Sunil Handa
For the awakening in me
ACKNOWLEDGEMENTS
To all who have directly contributed to the making of this book.
My transcription team Alekhya Rao, Shubham Singh, Abhijeet Yadav, Anchal Kumar, Priyanka
(Writersmelon), Jyoti Arya and Sachin Whaval.
Saurav Roy of Idea Spice Design, for another crackling cover.
Pranay Gupta of 91 Springboard, for being a sounding board.
My partner, Niyati Patel, and my Man Friday, Ravish Kumar.
Aradhana Bisht, for her special touch as editor.
Gautam Padmanabhan, my gentle and ever-cheerful publisher.
The sales team at Westland KK, Rajaram and gang.
To all those near and dear to me.
This year has been a journey in solitude. A journey into my inner world.
I seek to harness the power of my mind.
To speak through intentions. To communicate without words.
My deep gratitude to all who have loved and supported me in this journey.
You know who you are. You are precious, you are part of my soul.
AUTHORS NOTE
I first wrote for a newspaper when I was 18 years old. It started out as a lark, a desire to see my name
in print.
But when I sent my carefully typed article to the editor of The Times of India, all I received for my
effort was a rejection slip.
I tried again and again, and yet again. Each time I got the same impersonal response.
I should have got the message. That I am not good enough. Instead, mujhe aur josh aa gaya. It
became a sort of a game for me.
If I played long enough and hard enough, I could outwit the crocodile.
One fine day, I opened the newspaper and there I saw it my name in print. I will never forget that
moment. That feeling. That one-hundred-rupee cheque.
A journey of a thousand miles starts with a single step. But the road is slippery and wet. You dont
have the right shoes. You dont have Google Maps.
Yet, you must put that foot forward.
You will stumble, you will fall. You will get up again, you will learn to walk.
Many will say wait till you graduate. I say why waste time? Right now you are free to
experiment, to walk on different paths.
Not just the path of mediocrity, well-travelled by others.
My college writing stint gave me clarity. At the end of my two years in IIM Ahmedabad, I opted out
of placement.
I could do this because I knew what I am really good at.
This is a secret embedded within you. A secret no one else can unlock.
Life is a massive multiplayer game, waiting for you to log on. So don your avatar, do your thing.
Many lives and many adventures await your time starts now!
January 2015
Mumbai
Rashmi Bansal
CONTENTS
RANKERS
REPEATERS
REBELS WITH A CAUSE
RANKERS
They cracked the toughest entrance exams in the country. And then took
on new challenges. Challenges for which there is no coaching class.
LIFE IS A BEACH
Shashank N D & Abhinav Lal
(NIT Surathkal)
PRACTO TECHNOLOGIES
Born: Shashank: 8 June 1987;
Abhinav: 9 July 1988
It was the tenth out of 10 ideas they had to start a new business, and it clicked. This startup
born in the final year of college is now a 20 crore company serving 10,000 doctors across
India.
REPEATERS
The dudes who tried and failed but had the will to try again.
Because nothing that is worth anything comes easily. And giving up is
not an option.
TWO IDIOTS
Prabhkiran Singh & Siddharth Munot
(IIT Bombay)
BEWAKOOF BRANDS
Born: Prabhkiran: 13 September 1989;
Siddharth: 30 October 1988
As a third-year IIT student, Prabhkiran Singh started selling flavoured lassi. The venture
failed, but taught him many important lessons about life. The lassiwallah now runs a 5 crore
youth-focused online business.
LOCHA-E-BUSINESS HO GAYA
Ankit Gupta, Neeraj Agarwal &
Dhruv Sogani (BITS Pilani)
INNOVESE TECHNOLOGIES
Born: Ankit: 7 January 1988;
Neeraj: 27 June 1989;
Dhruv: 10 October 1988
Two friends came up with a cool idea and found a way to make it a business. Innovese was a
shining star in the startup sky, until interpersonal issues tore the company apart. But theres
much you can learn from their experience.
TO CATCH A THIEF
Apurva Joshi (CA Final Student)
FRAUDEXPRESS
Born: 10 April 1989
During her articleship, Apurva entered the unusual domain of forensic accounting. After
working on dozens of cases, at the age of 24, she has launched a university-recognised course
in the field of fraud-risk assessment.
succeeded in producing the worlds first tabletop dosa printer and secured orders from 100
restaurant owners.
RANKERS
They cracked the toughest entrance exams in the country. And then took
on new challenges. Challenges for which there is no coaching class.
LIFE IS
A BEACH
Shashank N D & Abhinav Lal
(NIT Surathkal)
PRACTO TECHNOLOGIES
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It was the tenth out of the 10 ideas they had to start a new business, and it clicked. This startup,
born in the final year of college, is now a 20 crore company, serving 10,000 doctors across
India.
On my first day at IIM Ahmedabad, I found a highly intelligent but equally eccentric guy seated
next to me.
Where are you from? I asked.
NIT Surathkal. Perhaps seeking to impress, he added, The only college in India with its own
private beach.
Truth be told, I was impressed. Years later, when I visited the campus, I physically verified this
fact.
I can also verify the fact that NIT Surathkal continues to produce intelligent eccentrics like
Shashank N D and Abhinav Lal.
Back in 2005, when we joined college, nobody had heard of the term entrepreneurship. NIT-K
was one of the first colleges in India to start an E-Cell.
As Shashank and Abhinav worked to spread awareness about entrepreneurship, a strange thing
happened. The e-virus entered their system and they decided to start a company themselves.
This venture, started in the fourth year of college, has blossomed and grown into Practo a
software being used by 10,000 doctors. A company which employs over 300 people with
revenues close to 20 crore.
Today, NIT-K is still the only college with a private beach but hundreds of colleges have ECells. To these colleges, I throw a challenge: Can each E-Cell inspire 10 students to start a small
business while they are still on campus?
Heres to the intelligent eccentrics of the world may their tribe increase!
LIFE IS
A BEACH
Shashank N D & Abhinav Lal
(NIT Surathkal)
PRACTO TECHNOLOGIES
Shashank N D was born and brought up in Bangalore in a standard middle class family.
My parents were both in government jobs. My father was with Visvesvaraya Iron and Steel Plant
(VISL), while my mother was working in Bharat Electronics Ltd (BEL).
It was a joint family, a big family but nobody in the field of business. Shashank attended the National
Public School, Bangalore, from KG, right up to Class 12. He was an average student more into
extracurricular activities and sports.
I was flowing with the wind, with no inspiration whatsoever to do anything. But in Class 12, it
suddenly hit me.
While friends and classmates were busy preparing for various entrance exams and knew what they
wanted to do in life he didnt have a clue. One evening, Shashank mentioned to his parents that
some of his friends had qualified for the National Olympiad in mathematics and science.
There was a tremendous buzz on campus the whole auditorium was full!
Professor Turners message was simple: You can invent, you can lead, put in the hard work and you
can make anything happen.
would talk like we are already these big shots who know everything but actually we went to learn!
And what did their parents have to say about all this? Nothing because they had no clue.
At the end of the third year of college, Abhinav and Shashank decided it was now or never. The tenth
out of the 10 ideas theyd come up with was a software for doctors. This time, they would do it
properly, seriously.
We registered this company called Practo Technologies in 2008. I borrowed 10,000 from my
mother, printed visiting cards and we started approaching doctors.
The modus operandi was to open the yellow pages and call up random doctors, saying, Hello
doctor, we have designed a software just for you! When can you meet us?
In truth, there was no software it was just a basic concept and a PPT with a few slides. Ever the
optimist, Shashank decided to organise an event where they would bring together 25 doctors and
make a presentation. The venue was a hospital and Shashanks mother pitched in by organising some
juice and chips. But things didnt go as planned.
We came back and said what to do now ? This guy has already paid us so now we have to build
it!
The third year had just ended and there was a long vacation. Shashanks parents happened to own a
house which was lying unused, locked up for the last 8 years. There was no furniture, no appliances,
just a working tap and an electricity connection. Just the kind of place two young men could work in
peace, under the influence of achaar and aalu parathas.
Abhinav did not go home that summer, he stayed back in Bangalore and we wrote code non-stop for
two weeks. At the end of it, we had a working prototype.
The software had just 4-5 basic features such as storing patient names and sending SMS reminders.
But when Dr Ali started using it, he couldnt stop raving about it.
The feedback we got was so good, we started thinking, okay, there may be something in this!
Around the same time, Shashanks father was undergoing a knee operation. His reports had to be
taken to an eminent doctor for a second opinion. The file was in a hard-copy format so Shashank had
to use his Sony Ericsson P1 camera phone to photograph every page. These pictures were then
downloaded to a computer and emailed to the concerned doctor.
I really could not understand why the hospital which was charging us lakhs for the surgery could not
provide reports in digital format!
In fact, all medical records are clumsily stored in a file, from the time of first vaccination. Its a
good, loving feeling to see the trouble your parents have taken but then you wonder what if it ever
got lost? A Big Idea started forming at the back of Shashanks mind the idea that each and every
patient can and must have his or her healthcare record online.
popularity; Flipkart was a small startup selling books. But there was a sense ki kuchch ho raha hai
(something is happening).
With each month, the challenges increased and so did the involvement. Each time they closed a new
customer or deployed a new piece of code, there was the high of achievement. People are using
something you have created and its making a difference.
By February 2009, there was an improved version of Practo, version 2.0. The company now had 2025 clients and continued to get very positive feedback.
That gave us a lot of confidence and we said, lets go all in!
A client mentioned that there was an exhibition happening at the Palace Grounds in Bangalore. A very
big event where all the dentists in the city would be participating. It was the month of May, just one
month before graduation a now or never moment.
We took the last 1 lakh in our bank account and spent the entire money at the conference.
While the stall itself cost 60,000, flex banners and brochures were another 30,000. But the effort
paid off. On the very first day, the Practo stall attracted a large number of people. So much so, that
there was no place to stand inside.
We actually had to call our friends and say please come here to help out!
Visitors were fascinated by the demo. When an appointment was added and the doctors cellphone
beeped, his face lit up. This was the aha moment for Abhinav, the moment he realised, I want to
take this forward!
By this time, Abhinav had landed an even better job than Satyam he had an offer from ZS Software
with a package of 11 lakh. Which made it all the more difficult.
When I went back home and said I am not taking up this job, everyone said I was crazy.
But he managed to convince his mom by making a deal.
Let me do this for a year and if Practo doesnt take off, I will go back and get a job!
Meanwhile, Shashank faced the same dilemma. A package of 7 lakh per annum wasnt something to
turn your back on, that too in the year 2009. The market had crashed and jobs were scarce, only a fool
would give up a good placement.
When everyone said the same thing, I thought it will be good to prove them wrong!
Thus, the two 22-year-olds decided to follow their foolish hearts. Exams cleared, degree in hand it
was back to business. But now came the reality check. Student-life had ended, this was no longer a
hobby, or a nice way to show off.
As a student entrepreneur, you can be average and still get noticed. Now you are like everyone
else theres no excuse for not being the best!
The end of college also meant the end of pocket money. You are officially an adult and have to fend
for yourself.
The good thing is that it made us a lot more serious I would say that was the actual birth of the
company!
We applied and after speaking to us for 15 minutes, the partners said, We like you, come on
board!
The deal was simple: each startup would receive mentoring, advice and business connections. In
return, Morpheus received a 48% equity stake. Other companies in this first accelerator batch
included Interviewstreet and Commonfloor.
We didnt get any money but just the fact that someone believes in you made us feel better.
Morpheus was also able to provide valuable inputs on the sales and marketing side. Sameer Guglani,
Indus Khaitan and Nandini Hirianniah were experienced entrepreneurs their presence at important
meetings added a lot of credibility to the Practo sales pitch.
approaching investors. But there was no interest whatsoever. It was a bad time to raise capital and, to
make matters worse, Practo was targeting the Indian market.
The VCs saw a team of 22-year-olds selling software to Indians, that too doctors. It was an
unproven model nobody even wanted to entertain us!
When the world rejects you, there are two options. Change and become what the world wants or
stay true to yourself. The chameleon blends in never stands out.
What kept us going was the response from doctors, we were solving a genuine problem so there
were no doubts.
Persistence pays. In September 2010, Shailendra Singh of Sequoia Capital agreed to meet with
Practo. The young team was excited it was a red carpet moment.
I remember, we had gone for a sales meeting and in Bombay, you use local train, right? So I made
sure I came back, got ready because you dont want to smell bad for this meeting and took a taxi
which was quite an expensive thing at that time!
The Sequoia office in Parel is lined with photographs of super-successful internet entrepreneurs
from Steve Jobs to Sergey Brin and Larry Page. Sequoia was an early investor in both Apple and
Google. Shashank quickly started taking photos.
I started sending pics to everybody, saying see I am in this office! Because honestly, I thought I
will never be coming back here again.
Then Shailendra Singh walked in and what followed was an amazing one-hour session. Very different
from any other session with a prospective investor.
Usually, a VC will ask you How big is this going to be? Why is the market segment so small?
Why havent you used terms like ROI in your presentation?
Instead of all that, Shailendra Singh simply asked, Why are you doing this?
That set the whole meeting on fire. Shashank explained that Practo was more than a software for
doctors there was a bigger vision and mission. To digitise all medical records of patients.
Shashank spoke freely, frankly and passionately. At the end of one hour, Shailendra said, Sounds
like a fair idea we will give you this much (money).
The young man could not believe his ears.
At that time, we had a 4-digit number in the bank and then he said, we will give you some 8-digit
figure. Surely, he must be joking!
Still in shock, Shashank called Morpheus Venture partners and narrated what just happened. They,
too, were speechless no company in their portfolio had received an on-the-spot offer.
Morpheus called the investor to reconfirm.
Shailendra said, Its a great team, great product, great market and nobody has discovered them so,
yes, I am ready to back them!
The deal took 6 months to close during that time, Practo continued to operate frugally and ever on
the brink.
We had an HDFC account, I used to operate it, we had to literally wait for a payment to come and
At one point, we wanted to enter B2B e-commerce but Sequoia told us thats a tough space
chances of success are low. Ultimately, we decided against it.
The focus remains on doctors and patients, with the Practo software adding many new and useful
features. Doctors can now send prescriptions via email or sms, maintain clinical notes, test results
and X-rays. The software also takes care of billing and inventory, and helps clinics deal with
patients. For example, the telephone lines at many clinics are continuously busy.
We offer a virtual receptionist service called Practo Hello which allows you to book an
appointment 24X7.
The team is also excited about introducing a tablet specifically for doctors. The idea is to allow
patients to use Practo software instead of filling up cumbersome forms.
In the last two years, Practo has grown rapidly, with over 300 employees and estimated revenues of
20 crore. 10,000 doctors actively use the software, while over one lakh medical practitioners are
registered on the practo.com website.
Our goal in the next 2-3 years is to reach 60-70% of all doctors in India and be in 4-5 countries.
The surprising thing is that the same problems exist everywhere. Whether you are in India or Dubai,
you dont know the average waiting time at a clinic or which doctor patients are happy with. That
kind of information will soon be available on practo.com.
Unlike banking, penetration of technology in healthcare is low. Thats our biggest challenge and
biggest opportunity!
Which is why all the 7 initial team members are still with Practo. Holding shares in the company and
important roles in the organisation.
Everyone has grown together and thats a great feeling! We never wanted folks to feel we are the
only two entrepreneurs its an entrepreneurial team.
For life is like a game of football the team that passes the ball, scores the goal.
Play for love, play for money, play to win! The ball is right there in front of you.
In the year 2008, a fresh graduate from IIT Kharagpur and a fresh chartered accountant decided
to shake up an age-old industry. Today, Magicrete is a
the face of construction across the country.
IIT Kharagpur is the IIT in the middle of nowhere. Kharagpur is a sleepy little town with the
worlds longest railway platform but it has no mall, no multiplex, not even a half-decent
restaurant.
When I first visited IIT KGP in the year 2008, I thought to myself, How quaint!
The best way to spend a long night on the campus is hanging out with friends. Sitting in
someones room, chattering about everything under the sun. Having a bhaat session.
In one such hostel room D-206, R K Hall of Residence Sourabh Bansal was cooking some
khichdi. Not with dal and rice, but with some crazy ideas. The topic was, what do you want to
do in life? Koi kuch keh raha tha, koi kuch aur. When suddenly, the aforementioned young man
stood up and wrote a number on the wall 5000 crore.
I said, I want to start a business and I will take it to 5000 crore.
At that time, Sourabh was a third-year student. He did not have a business card that read,
Founder of XYZ Campus Startup. But he knew ki kuch apna karna hai.
At placement time, the startups folded up few could resist the lure of a job. But Sourabh did.
There was no concrete plan but heknew koi na koi business pakad lenge. After all, he was from
Surat a city of entrepreneurs.
Then there was this misplaced confidence that if others can do it, with my IIT degree, I can do it
better!
7 years later, he has proven just that. His company, Magicrete, has crossed a turnover of 150
crore and is a leader in its field. But there is still a long way to go.
The walls of D-206 may have been repainted but those magic figures are stuck in Sourabh
Bansals mind.
Ek din karenge, zaroor karenge! 5000 crore!!
Every room has 4 walls. All it needs is someone to get up and scribble a dream on one of them.
And believe in that dream, live that dream, continue to dream with eyes wide open.
network.
Like that yeh bhi, woh bhi, many exciting ideas! Most of them had something to do with organising
the unorganised sector. Sourabh used these ideas to enter business-plan and strategy competitions at
various techno-management fests. At IIT Chennai, one such plan stood third in the annual Social
Business Plan competition.
The plan was to help tsunami-affected fishermen through GPS-assisted boats.
While Sourabh was wrestling with the dilemma of what to do?, his brother, Sidharth, was on a
different path. A year younger to Sourabh, he was the brilliant one who was always at the top of his
class. Sidharth was pursuing Engineering Physics at IIT Delhi and would graduate the same year. But
he had taken the CAT exam and hoped to join a consulting firm.
Somewhere we thought its good for one of us to take a more conventional route. And join the
business later, once it grows big enough!
Woh to sab baad ki baat hai , for now the time to leave IIT Kharagpur was drawing near. And
Sourabh still had no clear direction.
A couple of months before graduating, his dads friend in Surat mentioned solar power as an
emerging area. Sourabh began reading about it and discovered there was a lot of buzz around a
technology called thin film solar. The young man returned to Surat in May 2007, all set to work on
this idea.
It seemed to be a good opportunity and uncle was ready to invest in the project as well.
Sourabh spent 3 months researching the business and even went to Germany to attend some
exhibitions. He soon realised that, in Europe, solar power is heavily subsidised by the government
hence companies are profitable. India did not have any such incentive.
Ultimately, we dropped the idea and I started working with my dad in lime manufacturing.
Sourabh made a trip to Pune and acted as if he wanted to be a distributor for their products. He was
shown around the plant and he quickly concluded there is a lot of scope in this industry. The
question which bothered him, however, was why arent there more companies in this line of
business? At that time, apart from Siporex, there were only 3 other manufacturers of AAC blocks in
the entire country.
When I researched the product, I found that AAC blocks are 10 times the size of normal bricks but
70% lighter in weight. However, they were not used widely because the cost was 2X.
If the cost could be brought down, there was a huge potential market. Of course, it was a capitalintensive project setting up a single factory would cost at least 25 crore. Where would a fresh
graduate get this kind of money?
I always had this thing in my head that I dont want to take a single rupee from my dad. Besides, his
business was not so big that he could make such an investment.
But somewhere in his heart Sourabh knew ki paisa aa jayega. A good idea is like a magnet, which
will attract the right investor.
The young engineer studied the market and he was excited! Brick manufacturing is a 50,000 crore
industry but unlike steel or cement, there were no organised players. No well-known brand. No
consistent quality.
I thought that when there are listed companies in steel and cement, why not in bricks?
Sourabh also looked at what had happened in Europe, what had happened in Asia and concluded that
India would follow the global trend. In China, 50% of the buildings were being constructed with
AAC blocks. Armed with this knowledge, he prepared a concrete business plan. With a more
efficient operation, lower cost of production.
The Siporex factory was using a diesel boiler, whereas coal boilers are 60-70% cheaper. Like that,
there were many areas where I knew we can bring the cost down.
The cost of AAC blocks would still be 20-50% higher than brick but the builder would save on
mortar, plaster and steel. Hence, the overall cost of construction would be much lower. It was an
attractive proposition, ready to roll out to investors.
By this time, Sidharth was a second-year student of IIM Lucknow. He had just completed his summer
internship with Baring Private Equity. Using his contacts, Sidharth arranged a meeting with the senior
managers. The Bansal brothers presented a bold business plan which projected a turnover of 1000
crore with 10 plants, in 5 years time.
Looking back, our plan was too ambitious. We were young and full of josh, we did not know the
challenges we would have to face!
Nevertheless, Baring liked the idea. But as a growth capital fund, which typically invests $5 million
or more in established companies, they declined to invest.
They said, You are a startup. We do not invest in startups. So then I started approaching angel
investors.
In the city of Surat, angels come in the form of uncles people known to your family who are HNIs
(High Net Worth Individuals). One such uncle was Mr Rajesh Poddar. A sound businessman, Mr
Poddar studied the project closely and found it promising. Whats more, he was convinced that
Sourabh was the right person to lead the project. Young hai, lekin dum hai.
Rajesh Poddar agreed to invest 10 crore in return for a 70% equity stake.
I was initially hesitant as I had to part with a majority stake in the company. But then I thought, I am
just starting my career, mujh par kisi ne itna trust kiya hai let me do it!
Once the deal was struck, Puneet Mittal came into the picture. At that time, Puneet was a CA student,
waiting to appear for his final exams. Puneets father and Rajesh Poddar were partners in a textile
unit. So there was a deep sense of trust between the two families.
Mr Poddar asked me to take a look at this new business and see if I would like to join it.
Puneet applied his accounting fundas to the project plan and concluded that the numbers added up. But
anything can add up on paper, ultimately its a leap of faith.
Gut feeling wali baat thi ki bhai risk toh hai, par mehnat karenge toh ho jayega. (My gut feel was
that there is an element of risk but if we work hard, we will be able to do it.)
In April 2008, Magicrete Building Solutions Pvt Ltd was incorporated as a company with Rajesh
Poddar, Sourabh Bansal and Puneet Mittal on the board of directors. Sourabh was designated CEO,
while Puneet took the mantle of CFO.
Neither of us had any experience of running a company or managing finance or managing anything for
that matter!
Kuch naya karenge, achha karenge there was a sense of adventure.
Luckily, this mindset was also shared by the investor. The first time Mr Poddar sat down with the
young entrepreneurs, he asked one simple question.
Apna project tees gaadi ka hai, start mein teen gaadi to nikal jayegi na? (Our project capacity is
30 trucks, can you start with at least 3 trucks a day?)
Puneet nodded yes.
Theek hai toh baaki saal bhar baad dekhenge. (We will review the situation after one year).
Rome wasnt built in a day and neither is an enterprise.
The initial plan was to set up the plant and begin manufacturing by the first quarter of 2009. But that
did not happen. While civil construction started on schedule, it had to be stopped. The factory site
was in Palsana taluka of Surat district. The villagers nearby launched a protest that smoke from the
factory would affect their crops.
kaun?
We thought that people who are already buying AAC blocks will take our product also, but that
market was very small.
The big opportunity was converting the users of bricks into users of blocks. And it wasnt just about
price. Brick is a 1000-year-old technology, the builder is comfortable with it. Change never comes
easy.
People used to ask questions like, plastering sahi se hoga ki nahi, nailing hoga ki nahi, gir to
nahin jayegi building! (How will we put the plaster, how will we put the nails and what if the
building collapses!)
The proof the pudding lies in eating it. Rajesh Poddar became the first customer for his own product
he used AAC blocks in one of his upcoming real estate projects. He then introduced his young
partners to Raghuveer Developers, a construction giant in Surat.
decided to venture into the mega-market of Mumbai. Which was, in fact, relatively easy, because
builders were already using Siporex AAC blocks.
The challenge in Mumbai was availability Siporex enjoyed a monopoly and was unable to meet
demand. Distributors were ready to stock Magicretes AAC blocks, as their price was far more
attractive.
We also met architects to convince them we will be able to supply the right quantities at the right
time.
In fact, Siporex is a part of the B G Shirke construction group and the plants primary purpose was to
supply material for their own projects. Whereas, for Magicrete, selling AAC blocks was the whole
and soul of their business. Thus, in the very first year of operations, the company managed 8 crore in
sales. Which was excellent, but the plant was still operating at only 30% of its capacity. The company
needed to expand to new markets like Ahmedabad and Vadodara. But one general cannot lead on
multiple fronts.
Managing production as well as travelling all over for sales became a challenge. I realised that we
needed to build a team a great team as capable or more capable than me!
Every entrepreneur is looking for the right people. The question is where do you find them?
Sourabh turned to his batchmates from IIT Kharagpur. They had taken jobs from the campus but he
offered them something more. The chance to be part of a great adventure.
The first to join was P V S Srikant, a year junior to Sourabh but from the same hostel. His mission
as head of marketing in Mumbai was to go forth and conquer the western region. Next came Gaurav
Sengar, a batchmate who was running his own venture but not getting much traction.
After graduating from IIM Lucknow, Sidharth had worked with McKinsey and then with Lighthouse
a private equity firm. Thus, he had a good understanding of how the PE industry works. This helped
the young company immensely.
The first pitch was to Lighthouse they showed interest and quickly offered a term sheet. However,
through Sidharths contacts with Avendus i-bank, the deal was taken to several other private equity
players. In March 2013, Motilal Oswal Private Equity invested 35 crore in Magicrete to fund further
expansion.
When we were seeking investors, their first concern always used to be how good is the team. So
thats where having a professional degree and IIT brand name certainly helps.
However, it was the rapid growth of the company in a short span of 5 years that really made it hot
property. The year-ending turnover in March 2013 was an impressive 100 crore and the team is
quite matter-of-fact about it.
Actually, the path we are following was conceptualised in 2007-08. When we made our business
plan, we had it in mind that, someday, we will have 8-10 factories.
In any line of business, there is a steep learning curve. Like a pilgrim, you must climb that mountain
with faith and fortitude there is no helicopter service.
Paanch saal toh business ko seekhne main lag jata hai. (It takes 5 years to master any business).
Then, you really start growing.
Yet another IITian joined the rapidly growing company in November 2012. A mechanical engineer,
one year senior to Sourabh at Kharagpur, Siddharth Sharma now leads Magicretes strategic
operations. From the very top to the very bottom, this is a merit-based organisation.
For any position in the company, we advertise in the newspaper, candidates appear for tests,
followed by an interview.
Selections at Magicrete are not based on who knows whom but who knows what. Plus, who is
eager and willing to learn. A majority of the employees are local BCom graduates, with two full-time
CAs on the rolls.
On the finance front, the biggest learning has been managing the cash flow.
Ek running company mein there is always that fight between payments and collections, admits
Puneet.
In the initial period, money, which was due in 7 days, would often arrive after 2-3 months. This
created a lot of tension. Slowly, the situation came under control, through stricter monitoring and
systems.
We now have a strong ERP in place. If a payment is overdue, the next shipment is automatically put
on hold.
Tricks of the trade are not taught in a classroom, but through hard-learnt, hard-earned experience.
In March 2014, Magicrete crossed 130 crore in revenue and counts more than 1500 developers as
clients. But, competition has heated up. There are more than 50 AAC plants now operating in the
country. Margins have, therefore, fallen drastically from 40% to 20%.
* LIBOR is a benchmark rate that some of the worlds leading banks charge each other for short-term
loans.
** A forward contract is an agreement to buy or sell an asset on a specified date for a specified price.
*** AAC blocks can be produced with 20% of the energy required to make a conventional brick.
He entered a business-plan competition, just for fun. He exited campus with a ready-to-launch
business. 8 years on, Prakash Mundhra is the CEO of a 4.5 crore company and has no regrets.
SCMHRD is a go-to place for anyone who wants to be an HR professional. Like any other MBA
institute, a good job is a badge of honour.
Prakash Mundhra entered the program with this very goal, yet, at the end of two years, he turned
his back on a job. Because he had an option.
It all started with a business-plan contest, one of many such contests on campus. For Prakash, it
became something more. A passion, an obsession, a ticket to national television.
I participated in Zee TVs Business Baazigar show and made it to the final 10.
In his second year of college, Prakash won several B-plan contests and pocketed close to 1.5
lakh in prize money. By the end of his MBA, he had two birds in hand a job and a business
idea. He chose the business.
Prakash used his two years in B-school to research and refine his idea, build a prototype. By the
time he graduated, he was confident this will work!
8 years later, Sacred Moments has morphed into a corporate gifting company. And Prakash is a
savvy businessman. But he looks back fondly on those early days.
I am glad I worked on my idea when I was still a student it gave me a head start.
If you have an idea in your head, just start. It may go here, or there, or nowhere. But it just might
give you futures and options.
mark as a knowledge powerhouse, thanks to his interest in biographies and business magazines.
During the first semester of the first year, the ITC Mera Gaon Mera Desh B-plan contest became
the talk of the campus. Students from top B-schools were invited to come up with a new rural
business idea for ITC around its existing products. At stake was not just prize money, but a direct
placement with the company.
While most students chose to make a plan related to e-Choupal*, Prakash was thinking differently.
Looking at the ITC, product portfolio, he saw Mangaldeep Agarbatti and made up his mind to focus
on it for one simple reason.
Agarbatti was the only product which I could easily understand.
It did not take Prakash long to come up with a simple business plan proposing branded puja items
such as roli, haldi and even religious tourism. The logic was, what Amul has done for milk,
Mangaldeep can do for religious products.
We made a grand plan which looked great in Excel but it was rejected in the first round itself.
The result was disappointing but the experience of making the B-plan and searching for opportunities
gave Prakash a thrill. Something he was keen to experience again.
The top 20 contestants were each given 50,000 to do a pilot project and make a working model or
sample. This gave Prakash the freedom to hire a designer as well as travel to meet raw-material
suppliers, pundits and retailers. Prakash was, thus, able to build a prototype puja kit and submit it to
Business Baazigar.
This pilot project gave me knowledge of costing, quality of raw materials, market size, competition
and procurement policies of modern retail.
In February 2005, shooting for the show commenced in Mumbai**. Initially, it was about fun and light
activities but, slowly, participants were given challenges to test their business acumen. After each
round, a few were eliminated. Prakash made it to the top 10 before exiting the show as a Mini
Baazigar.
I was one of the 3 contestants who got this special title because the judges felt ki idea mein dum
hai.
The interaction with other participants made Prakash more confident of his business plan. It was
realistic and it was possible without venture funding.
Prakash went back to campus and refined his idea from branded puja items to branded puja kits.
The NRI and gifting market seemed to be lucrative there were so many possibilities! However,
come December and the campus was gripped by placement fever.
I could not make a decision at the time, so I sat for the placement and got into two companies
ICICI Prudential and Essar.
But while his classmates chilled out in the final semester, Prakash spent most of his time working on
puja kits. And participating in business-plan contests. He took part in 6 such contests and won 5 of
them, including IIM Lucknow, TAPMI and IIT Kharagpur.
items used on Diwali, including a murti, haldi, roli, mishri and even Gangajal. A vidhi booklet
also tells you how to perform the puja.
The first samples were displayed at the Giftex exhibition in Mumbai between 3 and 7 August 2006.
I got a really good response as well as the best new product award. However, I got mainly
enquiries and not actual bookings.
At this point, Prakash took a bold decision. He decided to go ahead and manufacture 12,000 kits. The
kits were prepared on a job work basis; the assembly of items was also outsourced. Prakash used his
dads old office in Masjid Bunder as a base.
The biggest challenge at this time was coordinating with 40 suppliers all across India for various
items in the puja kit. The sector is unorganised and delivery time is always an issue.
Even if one item is delayed, the assembly line comes to a halt!
One of the items in the kit was a 20-gram sachet of ghee. Everyone told Prakash it wasnt available in
Mumbai why not simply drop it? But that didnt seem right. Prakash scoured the internet and finally
found someone in Tirupur who packs ghee sachets for hotel parcel service.
Then there were small details like, how do you keep the photo of the God upright? Prakash decided to
provide a small photo stand. However, all ideas could not be implemented due to cost issues.
One client wanted a silver coin but that was uneconomical so we gave a silver durva (grass)
instead.
Meanwhile, orders started trickling in. Corporate clients included The Times of India group,
Ultratech Cement, Linc Pens and Piramal Healthcare. In the run up to Diwali, Blessingz kits were
also stocked at the Asiatic and Akbarallys department stores in Mumbai.
I sold 10,000 kits by Diwali. Strangely enough, I got around 500 orders even after Diwali!
A Punjabi family, for example, gave it to all their baraatis as a gift. Others bought the kit to present
after Bhaagwat katha. IMT Nagpur gave it to delegates at a conference on their campus.
Working capital was tight but a few suppliers gave credit, while corporates gave an advance. Despite
that, Prakash had to borrow 3 lakh from 4 friends just before Diwali he repaid them soon after.
The gross revenues were 35 lakh (at 350 each) with 5 lakh in profit. This was equal to the money
he would have earned in a job.
In fact, I could have earned more but because I was new to business I made a lot of small and big
mistakes.
After Diwali, Prakash took a 3-month break to help with his sisters marriage as well as his own. In
the new year, he focused attention back into the business but now came a fresh challenge Diwali
was months away. In the meanwhile, what should he sell?
Prakash toyed with several ideas lower-priced kits ( 200) for the retail mass market, griha
pravesh puja kits, vehicle puja kits, and so on. Meanwhile, he went back to his clients and asked,
What kind of items do you need?
I realised that many pharma companies were having difficulty in getting customised textile products
like towels and handkerchiefs.
This was the business his father and brother were already engaged in all they had to do was add
logo weaving.
Prakash also began exploring the export market for the puja kits business. With more orders coming
in, he decided to shift partial production to Ahmedabad where the manufacturing cost was lower.
Opportunity doesnt always knock, it talks. Chatting with merchants and exporters, Prakash
discovered that they were facing a problem supplying clay diyas. There was a high percentage of
breakage during transportation.
I decided to supply clay diyas with safety guarantee due to better packing.
To do this, Prakash set up a small unit at Thane to start painting and decorating clay diyas and
manufacturing religious handicrafts such as toran, rangoli and thali. He reached out to importers in
the US, UK, South Africa, Zimbabwe and Australia, inviting them to stop by at his unit during their
India visit. In this manner, he was able to procure a good number of bulk orders.
In 2009, a family friend joined a company which is the sole authorised importer and distributor of 9
luxury perfume brands like Bvlgari, Herms and Guess, in India. This rang a bell in his mind. People
like to buy brands at a discount but they have a doubt is the product genuine?
I was able to offer my corporate clients an institutional discount along with a guarantee of
authenticity.
Thus, the venture morphed into a gift items business with puja kit as one of the items. But while the
general trend is to be a dealer of 100 products and cater to 100 clients, Prakash chose the difficult
path of dealing with 1000 clients with a limited 8 to 10 products.
Yet, by March 2014, Sacred Moments had clocked a turnover of 4.5 crore (with 45% coming from
puja kits and other religious products). At present, there are 7 permanent employees and a flexible
staff of 25 people who work on daily wages during the season, that is, from July to October when
demand for puja items peaks.
* E-choupal is an ITC initiative which allows farmers to directly sell their produce to buyers through
the internet.
** Business Baazigar was telecast on Zee TV between March 2006 and August 2006.
*** SWOT = Strength, Weakness, Opportunity, Threat analysis.
REPEATERS
The dudes who tried and failed but had the will to try again.
Because nothing that is worth anything comes easily. And giving up
is not an option.
TWO IDIOTS
Prabhkiran Singh & Siddharth Munot
(IIT Bombay)
BEWAKOOF BRANDS
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As a third-year IIT student, Prabhkiran Singh started selling flavoured lassi. The venture failed,
but taught him many important lessons about life. The lassiwallah now runs a 5 crore youthfocused online business.
In the year 1999, Kanwal Rekhi set up an incubator at IIT Bombay one of the first initiatives to
encourage entrepreneurship on campus. Students and faculty came forward with ideas related to
technology algorithms, robotics, semi-conductors, internet solutions, to name a few.
Bhai, IIT hai kuch dimaag wala kaam to hona chahiye!
Along came Prabhkiran Singh a lad from Ludhiana who started a lassi business. Right outside
the IIT gate. Khadke Glassi made waves on campus and even became a national news item.
The common refrain was, Bhai, yehi karna tha toh IIT kyon join kiya. This is waste of a seat!
As luck would have it, the lassi business tanked. But Prabhkiran teamed up with his batchmate,
Siddharth, and got into the T-shirt business. Which then morphed into Bewakoof.com an
irreverent brand for the youth.
Today, the young entrepreneurs sell funky clothing and accessories online with orders crossing
1 crore a month. The Bewakoof brand has largely been built through its Facebook page with
over 1.4 million followers (none of them paid).
You dont need to be an IIT grad to start such a business you need to be confident, you need to
be bold. You need to be different and break the mould.
Success is like JEE, except theres no coaching. Just choose the door you want and keep
knocking!
TWO IDIOTS
Prabhkiran Singh & Siddharth Munot
(IIT Bombay)
BEWAKOOF BRANDS
Prabhkiran Singh was born and brought up in Ludhiana.
My dad was in business and my mom is a housewife. I studied in Sacred Heart Convent School.
After Class 10, Prabhkiran went to Kota for IIT coaching. Actually, at that time, he had no idea ki IIT
hai kya. He just went because his friends were going.
It was only later that I came to know the importance of IIT, so I became serious and studied hard for
it.
Prabhkiran opted for civil engineering not the most preferred branch. But he was excited because it
had always been his dream to go to Mumbai.
The first and second year at IIT Bombay were fairly routine. In the third year came the time for
internship. At IIT, this is an important time, when students start thinking, aage kya karna hai? (what
should I do in life?). While most of his batchmates were choosing between finance, consulting and
technical jobs, Prabhkiran was on a completely different trip.
He did apply to the first company which came on campus Deutsche Bank but did not get
shortlisted. Although disappointed, he was also relieved. The pre-placement talk made the job sound
so constrained and boring was he really cut out for it?
Bas, after that, I stopped applying to jobs. I decided to start something of my own.
But where does one start? One day at Crossword Bookshop, Prabhkiran came across a book called
Stay Hungry Stay Foolish. It featured the success stories of entrepreneurs from IIM Ahmedabad. He
bought it, read it and re-read it.
Stay Hungry was my first non-fiction book and it inspired me a lot. After that, I read Polyester
Prince (Dhirubhai Ambanis story), It Happened in India (Kishore Biyani) and many others.
The first thing you need to start a business is a business idea. Prabhkiran spent 3-4 months looking for
that killer idea, but almost anything he thought of had already been done. Or didnt excite him.
Around this time, Prabhkiran happened to make 2-3 train journeys. During these trips, he happened to
sample flavoured lassi strawberry lassi in Pune and rose lassi in Agra. Now, this was interesting!
Lassi flows in the veins of every Punjabi puttar but it is either sweet or salty. The idea of lassi with
flavours caught the young mans fancy.
I was fascinated by the Starbucks story and in India we have Jumbo King. I thought we can do
something similar, but with lassi.
It was October 2009. Prabhkiran roped in his best friend Himanshu Dhiman to work on the idea.
Thanks to some events organised by the IIT Bombay E-Cell, the boys knew about something called a
business plan.
At that time, everyone was like, if you have a good idea, you will get funding. If you have a good
business plan, you can go out and start!
But how does one actually make this plan? You can enter any number on that Excel sheet but how do
you know its right? There is no logic, no formula which tells you pehle mahine kitna bikega,
doosre mahine kitna bikega. The boys were mighty confused.
Then we thought, during the summer break, we will raise 2 lakh from friends and family and with
that, we will start an outlet.
They started planning kya karenge, kaise karenge slowly, steadily. But everything changed on 18
February 2010. Prabhkiran met a gentleman called Devashish Chakravorty who gave him a piece of
practical advice.
If you have a product, start selling it!
Wow could it be as simple as that? Then and there, Prabhkiran decided to just do it and set a
deadline of 3 days. Himanshu contributed his monthly pocket money ( 5000) and Prabhkiran did the
same ( 3000). With this grand sum, they bought a cheap mixer, a blender and some utensils. But
where would they sell from?
The boys roamed up and down the streets of Powai, looking for premises. But shop rentals ranged
from 20,000 to 40,000 per month, with a 2 lakh deposit to boot. Way beyond their reach.
Then we tried the subzi mandi outside the IIT gate but even that place is reserved for hawkers who
pay BMC, so it did not work out.
Finally, they stumbled upon a newly opened cake shop whose business was yet to pick up. There was
a small space outside the shop which was unutilised. The boys approached the owner with an offer
let us use this space, we will pay you 6000 as rent.
We gave 2000 advance and said, Once we start earning, we will pay the rest. And he agreed to
that!
There were still a couple of problems, like what would be the menu? For the next 4-5 days frantic
experiments were conducted in the hostel room using curd stolen from the student mess. Friends
tasted and reviewed various flavours before the final 4 were selected chocolate, strawberry, rose
and grape (ice cream optional).
somehow start!
The last issue was procuring a counter. A stainless steel table would cost 25-30,000, which they
could not afford. Finally, they improvised with an old computer table and covered it with sunpac
board.
To make it more attractive, we printed graphics of Punjab and lassi on the sunpac and that did the
job!
Thus, on 23 February 2010, Khadke Glassi went into business. With the help of a Facebook page
and word of mouth publicity, there was a long line of customers. Dekhte hain sardar kar kya raha
hai.
On the very first day, 44 glasses of lassi were sold for 25 each.
But there were no elation, no celebration. By the end of the evening, Himanshu had decided to quit,
sending Prabhkiran into shock. Somehow, he pulled himself together and opened shop the next day.
And the next, and the next.
We had our labs till 5 pm, so every day I used to open only between 5 pm to 10 pm.
Initially, Prabhkiran found it very difficult. He was an introvert by nature, talking to people did not
come naturally. Over and above, there was the matter of pride. How would batchmates react, seeing
one of their own doing this manual work?
I was scared and hesitant but people responded very well.
While a few did snigger, most thought it was cool. Some even came up and hugged him, saying, Hum
log to bolte rehte hain, tumne kar ke dikhaya!
All this boosted Prabhkirans morale. But, in about 10 days time, friends got busy and stopped
coming. The number of customers per day dropped, and so did the young entrepreneurs enthusiasm.
We had our quizzes and exams coming up but I had to be at the counter every single day. Even
Saturdays and Sundays.
The answer was to hire someone but it wasnt easy. Labour coming from outside the city needs a
place to stay this he could not provide. Workers from Mumbai need at least a month to quit their
current jobs.
I thought I would be serving lassi for a week but I actually did it for 42 days. That required
tremendous discipline.
On 14 March 2010, The Times of India, Mumbai edition, carried a story titled IITian Scores with
Lassi Bar. Overnight Khadke Glassi became famous. Customers from in and around the locality
thronged the outlet. Business was brisk with 150 glasses getting sold per day.
I had to request a friend to come and help out!
The news reached Ludhiana in a dramatic fashion. Prabhkirans brother was doing MBA in Ludhiana,
the professor came to the class, dropped the newspaper on the table and said, Look at this fellow, he
is from Punjab and doing lassi business in Mumbai. Tum sab kisi kaam ke nahin! (You are all
useless fellows!).
Prabhkirans parents were shocked. Kya issi kaam ke liye puttar ko humne IIT bheja? Aur hamein
khabar akhbaar se miley? (Is this why we sent you to IIT? And that too, we come to know about it
from the newspaper?)
locate such a name and was often able to buy a domain for as little as 100.
In fact, Siddharth was always so occupied with various plans and projects that he never ever went
home for vacation. The summer of 2010 was no different.
Around the same time, Prabhkirans lassi business further heated up. A senior from IIT Bombay liked
the concept of Khadke Glassi and agreed to invest in the business. The plan was to open 10 outlets in
10 lakh but before doing that, the investor put the model to one final test.
He gave me 50,000 to shift to the Galleria shopping centre which has higher footfalls just to see
the response.
The Galleria outlet opened in June 2010 and sales were excellent, despite higher prices. But once the
monsoon set in, sales plummeted. From 50 glasses a day, business was down to 5 glasses a day. And
the trend continued for the next 2 months.
In September 2010, Prabhkiran decided to take a break and shut down the outlet.
The partnership lasted only 3 months, due to compatibility issues. It was back to square one. At this
time, Siddharth toyed with the idea of online career consulting as a business.
Before I joined civil, I had no idea what it is, similar is the case with my students at the coaching
centre. So I thought there will be good demand for this service.
Siddharth worked on the idea for a month he made a website, flyers and even found a partner
willing to give office space. But, within a month, that fellow backed out.
We went back to our T-shirt business and after passing out in April 2011, we continued working on
it.
The boys took up a two BHK flat in Powai which served as both home and office. 50% of the
orders were still coming from IIT Bombay the rest through friends in other colleges. They also
started pitching to companies. Not just T-shirts but any requirement, such as bags, badges, trophies.
For each item the challenge was to locate the best (and lowest cost) supplier in Mumbai.
At this time, the company had a single employee and the partners had no clear division of who will
do what. The idea was to just keep showing results and then go for funding. But it wasnt easy.
IIT se jab nikle they tab tak jitna paisa kamaya tha voh flat ka deposit dene mein chala gaya.
(When we graduated, our entire profit till then went towards deposit of the flat).
The deposit amount was 1 lakh.
yourself allowed you to experiment. And also do same day production when required.
When we got printing done outside, the suppliers used to make mistakes and even refused to give
samples. So it was a big headache!
Once the machine was in, they doubled the effort to get more orders. This meant cold calling at
college festivals and corporates lots of running around, printing and despatching. At the same time,
the concept of Bewakoof was taking shape.
Inspired by JAM magazine, we started a Bewakoof magazine with funny quotes and articles but later
we decided to build the brand only through Facebook.
Come December and the famous Mood Indigo festival at IIT Bombay was around the corner. An ideal
launchpad for Bewakoof merchandise. The boys booked a stall and, in 15 days flat, they had 300 Tshirts in 7 designs and assorted sizes. All bearing the black and yellow Bewakoof logo.
We did not know what kind of response to expect so we made around 300 T-shirts thinking we might
be able to sell half.
To their surprise, the entire stock sold out in two and a half days. The Ghanta Engineering design
was so popular that people would come to the stall and say, Take my name and address courier it
to me.
And they paid in advance. This gave the young entrepreneurs an idea why not have a website
through which they could sell to college students all over India?
Actually, we had thought of retailing our T-shirts through shops that time e-commerce was not such
a craze.
But seeing the response, they took a quick decision.
We promised people that our website is launching in January with many more designs!
Bewakoof.com went online on the 10 February 2012 and in the very first month, around 50 T-shirts
got sold. The products were despatched through couriers like DTDC or via Speedpost. A few
consignments did get lost or misplaced but since the volume was low, the complaints were quickly
resolved.
We could give individual attention to the orders, we used to follow up mila hai ke nahi. We learnt
the importance of logistics in e-commerce business!
shouting chai chai when the train rolls into the platform. You want to be a CCD where people
walk in and keep coming back.
We have done quite well in building the brand Bewakoof through Facebook apart from T-shirts,
we give people fun and entertainment. So they keep looking forward what next?
The Bewakoof Facebook page is updated 15-20 times a day with topical humour, contributed by folks
spread all over the country. Of course, this can and does create some difficulty. For example,
political humour is very popular but politicians take it too seriously.
After we got a couple of warnings from Facebook, we made a no politics rule. Similarly, we
avoid religion or any topic where people easily take offence!
In less than a year, Bewakoof was selling 200-250 T-shirts a day, online. And unlike most ecommerce companies it was profitable. The surprising part is that T-shirts were sourced from
Mumbai itself. The advantage being an ability to work in real time ki aaj order aaya hai, kal aa
bhi jayega, print bhi ho jayega, chala bhi jayega (once the order comes, we can print and despatch
in a day).
If you buy T-shirts from Ludhiana or Tirupur, transport itself will take 10 days!
On April Fools Day, Bewakoof.com offered a small discount and got 10 times the orders. Yet they
were able to ship out the entire lot within 3 days. And keep the customers happy.
By March 2014, Bewakoof had added a range of new products boxer shorts, pajamas, sweatshirts
and a separate section for girls. As well as funky phone covers and laptop skins. The turnover for the
year-ending March 2014 was over 5 crore and expected to double this year with further expansion.
We are not a clothing company, we are a youth brand. So in 2-3 years, you might see Bewakoof
cafes, Bewakoof TV anything can happen but its all about Bewakoof.
At present, the company has 150 employees half in production and despatch and the rest in customer
care, design and marketing. Bewakoof is also a hotspot for internships dozens of IITians applied
last year, of which 6 were selected.
In some important areas like accounting the company leans on professionals. However, even with
a good CA, the entrepreneur must keep track ki kya ho raha hai.
If you dont know your business inside out, anyone can take you for a ride!
You gotta be street smart to outsmart those who label you too young, too dumb, too
inexperienced.
Bewakoof.com has grown pretty big, pretty fast. But the dream is much bigger. The company is
looking to raise funds, looking to grow further.
We definitely want to go public in the next 5 years
Jahanpanah tussi great ho tohfa kabool karo! Har batch aise 2-4 idiots produce karo!
* The complete story of Goonj can be read in I Have a Dream by Rashmi Bansal.
LOCHA-E-BUSINESS
HO GAYA
Ankit Gupta, Neeraj Agarwal & Dhruv Sogani (BITS Pilani)
INNOVESE TECHNOLOGIES
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Two friends came up with a cool idea and found a way to make it a business. Innovese was a
shining star in the startup sky, until interpersonal issues tore the company apart. But theres
much you can learn from their experience.
When I first visited BITS Pilani, I felt a kind of magic.
We alighted at Sawai Madhopur station and took a bus to the campus. Which was literally in the
middle of nowhere. Yet, it was bursting with life, colour and energy hosting the annual cultfest,
Oasis.
IIT and BITS have long been mentioned in the same breath as institutions of excellence. Yet, in
some ways, they stand apart.
Pilani students enjoy freedom. They are free to choose their own courses, free to not attend
classes, free to just be.
While many take this as a license to chill, a few, very few, use this freedom wisely and well.
Ankit Gupta, Neeraj Agarwal and Dhruv Sogani are 3 such BITSians.
I always had this urge to do something, so in my third year I started a web-development
company along with my batchmate, Neeraj. Later, we invited Dhruv to join us.
Entrepreneurship is a little bit like falling in love. You have a crush on many different business
ideas until, one day, you discover The Real Thing. Phir kya you live for that idea and that idea
alone.
Something like that happened when Ankit and Neeraj first stumbled on YoCaptcha. Lekin, like
any great love story, a villain entered the picture. That villain was called ego.
LOCHA-E-BUSINESS
HO GAYA
Ankit Gupta, Neeraj Agarwal & Dhruv Sogani (BITS Pilani)
INNOVESE TECHNOLOGIES
Ankit Gupta was born and brought up in Jaipur.
My father is a businessman, while my mother is in government service.
Ankit grew up watching his father struggle in one venture after another, yet he was always fascinated
by the idea of starting something of his own. It seemed like the cool thing to do. When he was in
Class 5, Ankit got 5 from his parents as pocket money during the summer vacations. The young man
declared, I will make hundred rupees out of this five rupee note.
Kar ke dikhao! said his father.
To please his grandfather, Ankit had got into the habit of reading the newspaper. So he started writing
down a summary of the days news on a sheet of paper and selling carbon copies in his colony.
See, the thing is, people were not really convinced about buying that but maybe just to encourage me,
they would give me 2-3 rupees.
By the end of the month, Ankit Times Late City Edition had earned the princely sum of 150.
The turning point for Ankit came when he was in Class 6 and fell in love with computers. A member
of the extended family ran a computer-training centre right opposite his house. In the summer
vacations, Ankit started helping out handling the registrations.
But I also got to use computers. I could see the CD drive and the video playing, I saw what is
internet. It was all very exciting!
The year was 2000 the PC was a novelty and cybercafs werent common in Jaipur. Even the PCs
Ankit was using operated on DOS, although Windows ME had been released.
I have actually worked with 5.25 inch floppies! recalls Ankit.
The result of this exposure was that, after the vacations, the young man went up to his parents and
said, I want my own PC.
This was a shocking demand from a 12-year-old at that time. A branded PC with all software loaded
cost 50,000-70,000. A very big sum for a middle class family. It took 5-6 months of begging and
cribbing for Ankit to finally get his dream machine.
I nagged my parents until they gave in. But, I think, it is one of the best decisions I took in my life!
At that time, BSNL had a scheme wherein you could install an internet connection yourself. Which
Ankit did.
Since then, the WWW has been the biggest source of knowledge and motivation in terms of building
stuff, of knowing what is happening all around, and writing programs just for fun.
One of Ankits classmates at St. Anselms Pink City Senior Secondary School in Jaipur was Dhruv
Sogani.
Dhruv got a PC at home even before Ankit, but he used it for a very different purpose to play
Roadrash!
I was a computer science student in Class 11 and 12. I had computers as my fifth subject, but that
was about it. I am not a programmer, says Dhruv.
Being excellent students, both Ankit and Dhruv joined engineering coaching classes after Class 10
and gave the various entrance exams. A close friendship developed between them at this time.
We used to chat for hours What do you want to do when you are in college ?... What do you want to
do post-college? What is your philosophy of life
At the end of Class 12, Dhruv cleared BITSAT and got admission in Pilani, while Ankit took a
one-year drop. The following year, Ankits scores were good enough to get into the 4-year chemical
engineering course but not for the course he really wanted computer science.
I was confused and on the verge of taking chemical. But friends like Dhruv who were already at
BITS convinced me to go for the 5-year integrated course instead.
The 5-year dual degree is a program at BITS Pilani where a student gets a Masters degree in one of
the basic sciences (mathematics, physics, biology or chemistry) along with a BTech. The beauty of
the course is that the subject for BTech is allotted on the basis of your performance in the first year.
I knew Ankit well and I was very sure that he had to be a computer science graduate. So, I pushed
him to go for the dual degree and give it a final shot.
The first year at BITS, Ankit was completely focused on studies.
I knew that I had taken a risk, now I must get computer science, else I will be depressed, that is for
sure!
With his eye firmly on the eye of the fish, Ankit got his chosen subject. In the second year of college,
he started exploring other aspects of student life.
Second year in BITS, I think, is the best year because you have less courses and you get to choose
your electives.
The very first thing the young company did was market itself on social media and to the alumni of
BITS Pilani through the website bitsaa.org.
Innovese went viral within the BITS community and quickly picked up a few website and app
development projects from within the alumni network. But, one fine day, Innovese got an email from a
complete stranger which read as follows:
Saw you on the internet, your design looks fresh, we would like to get a website done.
The message was from Lalit Kumar, founder of the coaching class, Prime Academy. And he had no
connection to BITS. But he was a very good client from whom the team learnt a lot. Initially, Lalit had
no idea that he was dealing with a bunch of college kids.
It was only when I asked to extend a deadline due to exams, that he was intrigued Oh, you are all
students?
A graduate of IIT Bombay, with no management degree, Lalit had an inspiring story of his own to tell.
Starting with just 5 students, he built a multi-crore business spanning 6 centres.
We had a conversation he told us how he started up. He also liked our work and was not shy of
acknowledging it. That was a positive reinforcement.
Prime Academy paid the young company 35,000 for a 15-page website with a forum. All of it was
profit. But the team did not go out and blow it all up.
In Pilani, you cant spend a lot, you dont need pocket money of 10,000 a month!
And what Ankit and Neeraj dreamt about was making it big. They decided to invest 17,000 to buy
a couple of servers on a lease basis. Now, along with creating websites, the company could offer
clients web-hosting services.
We used to charge 3000 a year for website hosting and that substantially increased our earnings!
The winter vacation gave the team plenty of time to work on projects. By February 2010 just 3
months in business Innovese had served 10 clients. Although they were making good money,
something was missing.
By January-end, we were having serious discussions about the future. And, one fine day, we realised
we dont want to be known as a company who makes cheap websites. Lets build something of our
own!
At that time, an application called Social Interview was popular on Facebook. The app posed
interesting questions to users about their friends, like, would X like to eat a pizza with or without
pepperoni?
We got kind of inspired by that and by the Slambook concept which was popular in Indian schools.
In February 2010, Ankit and Neeraj began working on a virtual Slambook. The app contained all the
usual questions: When did you first meet? What do I like about you? My coolest moments, and
so on and so forth. The Slambook app went live on Facebook in February 2010 and was a runaway
success.
In a matter of 4 months, we had 85,000 active users and our servers started breaking down.
The app was hosted on the same servers where Innovese had 30 client websites. The young
entrepreneurs decided to take whatever money was coming in through web-development projects and
invest it in Slambook.
the morning!
The boys even bought a small coffee machine and used to invite batchmates over for late-night
gupshups and free cuppas. This added to the cool factor of being a student entrepreneur.
The big breakthrough came in the winter of 2010 when results of the mid-sem exam were to be
declared. And it happened like this.
Recaptcha could translate approximately 10 million words a day, which means there is a huge
potential. We thought it should not go waste!
Mulling over the problem of how to use the captcha as a business idea, there was a eureka moment.
Why not use it as an advertising medium? Instead of a random string of alphabets, how about sending
Pepsis brand message and asking the user to type it out?
Sometimes the captcha is so unclear that you have to type the letters again and again. You even
remember the random code AXBY121 on the IRCTC website So we thought, if its a brand
message, the recall value would be phenomenal!
Highly charged up, Neeraj and Ankit googled the idea and confirmed that no such application was in
existence. Okay time to get to work!
We didnt do any sort of architecture or structuring. It was like, okay lets build this and show the
world how cool it is.
That evening Ankit had to travel back to his hometown, Jaipur, but excited by the new idea, Neeraj
started developing the back-end engine. Coding for the first version of YoCaptcha was completed in
about 10 days.
By this time, the team had a working demo. They were running a pilot program with a couple of
websites and 2-3 dummy advertisers.
This blog called Youth ki Awaaz is owned by Anshul Tiwari, whom we met at the TiE
conference. We requested him to let us try out YoCaptcha on the site.
It was a phase of learning, growth and maturing. The quality of thought and discussion started
changing. From something cool and fun, the team began to think of a future as entrepreneurs.
We were still doing many different things at the same time. The web development, hosting Slambook
and, of course studies!
While YoCaptcha was not yet generating revenue, Innovese had around 120 clients from Europe, US
and India, while Slambook had its 300,000-plus users. Yet, instinctively, the team felt it had to focus
on YoCaptcha.
We didnt kill off Slambook it kind of died a natural death.
This was partly because the team shifted its focus to YoCaptcha and partly because of external
factors. Every time Facebook updated its developer APIs, the team would have to rejig the
application so that it continued to work.
At some point, we lost interest in updating the app and many of the features stopped working.
At that time, the Slambook page boasted 37,000 likes. Overnight, Facebook changed its policy and
the counter was reset to zero.
students in the final year. While Ankit interned with Bravo Lucy in Hyderabad, Neeraj was with
Opera Solutions in Noida. What Innovese really needed at this point was a marketing brain.
In August 2011, we asked Dhruv to come on board and work on business development along with
Ankit.
Dhruv had taken a semester break and gone to Germany for an internship with BMW. Hence, he had
another 6 months before he could graduate from BITS. Instead of enrolling for classes, he opted for a
thesis and started working with an automotive consulting company in Gurgaon.
Although my first love is auto, I was excited by the concept of YoCaptcha. Also, I knew Ankit since
our schooldays, so I agreed to join them.
Soon after, the team learnt about iAccelerator at IIM Ahmedabad a 3-month mentorship program for
early-stage internet startups. Theyd just missed the deadline but put fight and sent in the application.
The effort paid off. Innovese was one of the 9 startups selected for the year 2010-11.
There was one small problem Neeraj and Ankit had to complete their internships, Dhruv had to
submit his thesis.
They requested Pranay Gupta, Joint CEO of IIMA CIIE (Centre for Innovation, Incubation and
Entrepreneurship), Please allow us to join after one month!
An exception was made for the young entrepreneurs they joined the program a month late,
determined to make the best of it. It was back to working from a hostel room, up to 20 hours at a
stretch.
Sometimes it was necessary to go out and take fresh air!
It was placement season at BITS Pilani and Neeraj received interview calls from companies like
Epic, Pocket Gems and McKinsey. He refused them all. As for Ankit he did not even register for
placement. Neither did he want to return to campus to attend classes.
As luck would have it, Ankits Practice School employer got selected for the same iAccelerator
program. The founders of Framebench*** were batchmates from BITS and agreed to let Ankit do a
fake internship in order to meet his academic requirements.
That way I continued working on my own product and ultimately I got an A in my report card
(smiles).
The iAccelerator experience helped in many, many ways. Unlike other startups in the program, the
Innovese product was ready to roll. So what the team did was figure out the dynamics of running a
business.
What is an advertising agency? Media buying agency? How do clients behave? And what is the
right way to approach them? Can you approach a company like Pepsi directly or do you go through
their agency?
We were not aware of any of these things!
Whats more, the iAccelerator program arranged for interactions with industry experts such as Alok
Kejriwal (contests2win), Gaurav Sharma (media2win), Manish Dalal (Verisign) and Amit Somani
(MakeMyTrip).
By the end of the program, we knew how to talk with the tools of the trade like CPM, CTR and
ROI*.
As part of the iAccelerator program, every startup receives a seed fund investment of 5 lakh. 50% of
this money comes from CIIE and 50% from angel investors. Anuj Pulstya and Maneesh Bhandari
were the angels who invested in Innovese.
Ventures running as sole proprietorships and partnerships also receive help with incorporation. Thus,
Innovese became a private limited company.
iAccelerator concluded on 27 January 2012. In February, the team decided to relocate to Delhi.
One of our investors (Anuj) had an office space in Rajendra Nagar which he allowed us to use
without paying market rent.
A great co-working space is more than a collection of tables and chairs it is a meeting of minds.
And thats exactly what happened at Rajendra Nagar. Framebench and Innovese shared the office
with Anuj Pulstya and his wife, Neeru Sharma.
Anuj and Neeru became an important support system for us. We spent numerous evenings discussing
the future of Innovese!
The atmosphere was charged with hopes and dreams. The entry time to office was 10 am but there
was no exit time. Neeraj would commute from his home in Ghaziabad, Ankit and Dhruv rented a flat
nearby. But, often, they had no energy to walk across and simply dozed off in the office.
This was a new phase for the company, of pitching the product to clients. Innovese had to capture two
sets of stakeholders advertisers who would pay to display their brand message and websites which
had enough traffic to display a large number of captchas. Getting a meeting was the first challenge.
We can tell you all the different sorts of ways we approached companies a lot of it was simply
cold calling!
The first big website to sign on was Ibibo.com, followed by Zapak, Way2sms and the entire Jagran
group. The toughest nut to crack was The Times of India (TOI).
I personally would have met close to 10-12 people within The Times of India group, from the
assistant manager to the CTO and even the CEO.
It took 4 months to close the deal and that too, on their terms. The Times of India management
stated up front that whenever it came across an innovation, the in-house R&D team would try to
duplicate it.
We cannot sign an agreement that we wont develop a competing product, they said.
The young entrepreneurs agreed for two reasons. Firstly, they badly wanted to be on The Times of
India platform. And secondly, they were pretty sure the company would not be able to reverseengineer YoCaptcha.
Our proposition was very attractive we will get advertisers and do a revenue share with your
website. So you make money with zero effort.
The next task was finding advertisers. And this was not easy either. Although there was a lot of
interest in the idea, there were also a lot of doubts and questions.
We used to approach advertising agencies as well as large clients like HUL and P&G.
But, from February to May, no client committed even a single rupee of business. Hence, at the same
time, the team also made several pitches to investors. None of them yielded funds, but there were
other benefits. A pitch to Mumbai Angels, for example, got Ravi Kiran interested in the project.
Ravi Kiran is an advertising veteran, he became our mentor.
In June 2012, Innovese got its first big breakthrough. A release order from Reliance Industries. And
from then on, there was no looking back. Clients such as HUL, Star World, Axis Bank and State Bank
of India followed.
We did campaigns for as little as 25,000-30,000 and as much as 5-6 lakh for a period of 1 week.
This revenue was shared between Innovese and a publisher, say, The Times of India, on a 60:40
basis.
Once money started coming in, the tension eased. However, there was still a bit of a cash-flow
problem. Advertising agencies pay 60 to 90 days after completion of a campaign.
By this time, we had exhausted the 5 lakh from iAccelerator. So we had to put in some amount of
personal funds.
The struggle to get business was one side of the story and it has a happy ending. The struggle to keep
the founders together is another side of the story and that ended badly. Cracks developed in the oncecohesive team after shifting to Delhi.
Neeraj stopped coming to the Rajendra Nagar office he preferred to work virtually, via phone calls
and emails. This hit the morale of the team.
We felt Neeraj started slacking off, as the business was not rolling. He was the key programmer, his
absence hit us badly.
Neeraj had a genuine problem he had to attend office daily. His Practice School (PS) was with
Opera Solutions in Noida and this was not college, which you could simply bunk.
I had even offered to contribute my stipend to the company account. But somehow we had
differences things were no longer the same.
A startup is like a baby it needs constant nurturing and attention. If the mother is distracted, the baby
starts wailing. When the founder is distracted, the startup starts ailing.
Ankit hoped that things would return to normal when Neeraj joined the company full-time in May,
after completing his PS. But by that time, Neeraj had decided to part ways. They did try to talk it out,
sort it out, work it out. Nahin hua.
In June 2012, Neeraj formally quit Innovese via sms. He had accepted a lucrative job offered by
Opera Solutions.
After Neeraj left, Ankit had to shift his focus away from marketing, to the technology aspect of the
business. Captcha is a critical feature on any website if it doesnt work, the web form will not get
submitted.
At one point, we were doing 250 captchas a second that was a technical challenge!
On the selling front, Dhruv was supported by some interns. While the interns did not actually meet
clients, they helped to develop the business case, do background research and make presentations.
The interns were mostly from Delhi University though one came all the way from Hyderabad.
The guy was so keen to work with us, he said, Dont worry, I will come down at my own expense.
Just pay me a small monthly stipend!
Clients constantly want something new, hence, over time, Innovese developed an interactive
captcha. Instead of typing a text message, the user would have to do something interesting like drag
the opener over a Pepsi bottle.
We had to constantly innovate to keep the advertisers excited!
Subsequently, Innovese came up with a survey-based captcha. To protect the IP behind this novel
idea, they even applied for a PDC (Patent Data Capture) from the Indian Patent Office.
Another proud moment was Ankit winning the Global Student Entrepreneur Award from India (North)
in November 2012. This qualified him to attend an event hosted at the New York Stock Exchange for
the Global Finals. While he did not win, it was a great learning experience.
I got to know how international business experts see ideas, and got valuable feedback from them.
In its first year of operations ending 31 March 2013 YoCaptcha billed 30 lakh in revenue.
Eyeing more business, Innovese entered into an alliance with the digital advertising platform,
Network Play. The company had a sales team which could help YoCaptcha reach out to more
advertisers. The two entities agreed to work together on a revenue sharing basis.
We accompanied the team for some of the meetings and pitches. Then we got introduced to the CEO,
Rammohan Sundaram, who was excited about YoCaptcha the team and how we built the product.
Thats when the first conversation about a buyout started happening.
Originally a startup, Network Play was acquired by German publisher Gruner and Jahr (G+J) of the
Bertelsmann group in March 2012. Like all big publishers, the company was scrambling to adapt to
the digital age. YoCaptcha was a good fit and a great opportunity.
The conversation went on for 3 months and in June we closed it informally.
Before taking a decision, Ankit and Dhruv did seek advice from their seed investors and from Pranay
Gupta who had been the coordinator of the iAccelerator program and a mentor since.
At one level, we did think we can continue on our own. But we also felt that Gruner + Jahr can do
justice to the product, take it much further.
The deal was concluded in September 2013. Post-merger, Ankit became Head of Technology at
Network Play while Dhruv is Head of Business Development.
At present, we are enjoying our roles and happy to continue here.
But, somewhere, there is the question what if. What if Innovese had been a startup in Silicon
Valley?
Definitely, your worth is much more in the US small companies get acquired for much higher
valuations.
And, what if the team had stuck together through thick and thin?
We could have definitely raised money from investors grown the company ourselves!
While Neeraj left the company, on paper he was still a major shareholder. And this was a grave
concern for potential investors. Ankit and Dhruv spent many sleepless nights reading the contracts
and books on company law. There was no easy way out.
We learnt a lesson about how important a team is and what serious and dangerous hassles you can
have even if one member quits.
Things fall apart in love, in war, in business. While nobody made big money by selling out, it gave
the young entrepreneurs an exit. A chance to wipe the slate clean and start again.
Ankits parents are definitely proud of his achievements. Yes, along the way, they could never really
understand ki yeh kar kya raha hai (what the hell is our son doing?)
Dhruvs parents were fairly liberal but they still worried when they saw him struggling.
I have an elder cousin who runs a successful software company he is my role model and a constant
source of inspiration.
Neeraj came from a business family background so there were no parental issues they were
extremely supportive. And, overall, being a student entrepreneur was a great experience.
Its delightful to be able to pay your own college fees and, most of all, it made me a workaholic I
mean, a person who keeps working until he succeeds!
Neeraj is currently working on a new venture called Algoscale a startup in the domain of big-data
and predictive analytics.
You stumble, you fall, you get up and start walking again. But youve got to begin somewhere. That
somewhere could be your very own hostel room.
Ek simple sa sawaal hai are you gonna keep sitting on your butt or actually do something?
* EBITDA = Earnings Before Interest, Taxes, Depreciation and Amortisation.
** EBITDA = Earnings Before Interest, Taxes, Depreciation and Amortisation.
*** Framebench was earlier known as Anaya Labs. It was founded by Rohit Agarwal and Vineet
Markan from BITS Pilani.
**** CPM = Cost Per Thousand (M) Impressions, ROI = Return on Investment, CTR = Click Through
Rate.
Dont take all courses lightly, some of them are really good and can help you in the startup as
well.
AWARA PAAGAL
DEEWANA
Rupesh Shah (IET, Alwar)
INOPEN TECHNOLOGIES
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An internship at IIT Bombay changed the course of Rupesh Shahs life. A self-taught
programmer, marketer and people person, his company, InOpen Technologies, now teaches
computer science to over 5 lakh schoolchildren.
Lakhs of students appear for IIT JEE but only a few thousand make it. Those who do not, fall in
the eyes of family and friends.
At age 17 or 18, you start considering yourself a failure.
Rupesh Shah was one such student he not only failed to enter IIT, he failed his Class 12 board
exams. He failed to enter any engineering college on merit and then, he went on to fail in the first
year university exam.
Failure bhi usse tang aakar boli Jao, koi aur girlfriend dhoondo!
That new girlfriend was open-source software a passion, an obsession, ek jee jaan wali
mohabbat. A wonderful new world opened, life ne liya U-turn.
Rupesh joined IIT Bombay as an intern. Sitting in a small cubicle in the computer laboratory, he
felt blessed to simply be there.
For 4 months, I worked 1618 hours a day. Because I had got this chance to prove myself!
This was Rupeshs first brush with success. He went on to start one company (and fail), then
start another company (and almost fail).
After 5 years in existence, InOpen Technologies has finally moved on from thin ice to firm
ground. The company imparts computer science education to over 5 lakh students in 200 schools
across India, in the US and Japan.
Pyaar kiya to darna kya, fail huye to marna kya.
AWARA PAAGAL
DEEWANA
Rupesh Shah (IET, Alwar)
INOPEN TECHNOLOGIES
Rupesh Kumar Shah was born in Siliguri, a small town near Darjeeling.
My father is a timber merchant, I grew up seeing my dad and uncle sell wood and run a saw mill.
There used to be wood and sawdust all around our house!
It was a middle-income Marwari family, where the trend was to join dad in business after college.
During vacations, Rupesh did go to the office and help with invoices. But he seemed to lack the
bania gene.
Once, I advised a customer to go for plastic instead of wood because I thought it would be more
cost-effective.
When the manager narrated this incident to Rupeshs father, he shook his head in disbelief. Iss ladke
se business nahin hone wala, better he aim for IIT. Like every other aspirant, Rupesh joined Bansal
Classes in Kota to prepare for JEE.
But things did not go as planned.
Somewhere, I went astray and did not clear IIT. On top of that, I even failed my Class 12 board
exam.
It was a big shock from 90% in Class 10 to a compartment in physics. Rupesh reappeared for the
examination but those 3 months were long and agonising.
That was the most depressing part of my life. Only my sister encouraged me, persuaded me not to
give up.
In fact, Rupesh had secured admission in the marine engineering course. But his father was dead
against it nahin karne diya. Now what?
I could not even return to Siliguri and face my classmates who had stayed back and got very good
results.
Finally, Rupesh secured admission in a private engineering college at Alwar (Rajasthan) by paying a
donation of 50,000. Initially, it was difficult for him to adjust in college because he constantly felt
I could have done better. In this state of mind, he flunked the first-year university examination.
Somehow, I cleared my supplementary.
At this low point in life, Rupesh saw a ray of hope in the form of open source. He developed a
fascination for Linux and spent hours in the computer lab trying to understand what could be done
with it.
Linux is a great platform but too geeky for the layman. I felt there was a need for a hybrid operating
months, Intux was downloaded by over 100,000 users. Being open source, the program was free, so
there was no money to be made. But it was indeed a source of pride and joy.
The 3-month intership at IIT had been extended indefinitely. In fact, in the fifth, sixth and seventh
semesters, Rupeshs attendance in college was 0.0%.
Luckily, my college chairman was supportive and asked the department heads to accommodate me. I
somehow managed to just pass my exams.
In the last month of college, Rupesh started a training company in partnership with his college
chairman. 3 of his classmates joined as well. The venture was to train engineering graduates on opensource software.
I realised that to make Intux successful, we need to increase the awareness of Linux itself.
The venture took off immediately within 6 months, the company-trained 6000 students and even
secured a contract from the Indian Air Force. The team conducted 7-day, 14-day and 30-day training
sessions all over Rajasthan, Mumbai and Delhi.
At the end of 6 months, the companys revenues had crossed 60 lakh but, to his surprise, Rupesh
learnt that his cheques were bouncing.
I came to know that the company was running on ad-hoc basis. Also, my stake was not 49% as
promised but merely 20%.
With blind faith, Rupesh had signed on empty ROC * forms. With great difficulty, the young man
confronted the college chairman. He promised to re-draft the agreement and start afresh. But he
didnt keep that commitment. Rupesh decided to just walk away without asking for his dues or
share.
I told my team that I dont see a future and I can no more continue. The most satisfying part was that
my entire team too walked away with me.
That same night Rupesh landed in Mumbai with two of his colleagues Mukul and Ruchi. The city
had a special place in his heart it was full of possibilities.
I felt that I can reinvent myself I can do something awesome in this city.
But first, there were practical realities to face. For 45 days, Rupesh stayed in a shady hotel near
Vihar Lake for 400 a day. Funds were slowly getting exhausted.
One fine day, I was left with no money to even have lunch. But, somehow, I never asked my Dad for
money!
The silver lining to this cloud was that Rupesh had reconnected with Professor Shridhar. And found a
great new idea to work on.
The professor had a passion for education technology and had developed a model computer science
curriculum. Being an academic, his plan was to simply publish it on the internet for anyone to use. But
the business gene in Rupesh quickly spotted a big opportunity working with schools.
Professor Shridhar liked the idea and let me work from the meeting room in his office. That was like
a big thing for me, ki main IIT mein kaam kar raha hoon!
Within a month, Rupesh was meeting with schools across Mumbai to understand ground realities.
Unlike history, geography or mathematics, computer science is a relatively new subject. Hence,
teaching methods and material were still evolving. But, no doubt, something was lacking.
The unique thing about our curriculum was the focus on critical thinking.
was Computer Science Research and the venue was IIT Bombay campus itself.
The first year we managed to get only 7 principals but that set the trend. Now, every year we do
many such events.
By March 2010, InOpen had revenues of 10 lakh and a loss of 16 lakh. The company was working
with 8 schools, providing them a printed textbook, an open-source software bundle and teacher
training. Whats more, the curriculum was customised depending on the level of the students.
Our vision was that this content should not be limited to elite schools.
Thus, even as the Computer Masti syllabus was used by Jamnabai Narsee School in Juhu, it was
also adopted by schools in the slums of Dharavi and Thane. To expand the reach of the program,
InOpen took the bold step of converting the content into 8 regional languages and two foreign
languages.
That was a costly project but it was important as we wanted to reach maximum number of students!
This massive exercise was made possible with the help of a term loan from the State Bank of India
under CGTMSE**. Under this scheme, a loan of up to 2 crore can be disbursed by the concerned
officer, if convinced about the viability of a project. Whats more, it is an unsecured loan no
collateral required.
It took us 4 months but finally, in August 2010, we received 50 lakh under the CGTSME scheme.
This helped us grow at a tremendous pace.
By March 2011, InOpens revenue team was 23-strong and revenues had jumped to 72 lakh, though
the company was still in the red. But Rupesh remained unperturbed.
happened!
On 31 December 2012, InOpen received a high-voltage shock. The investor who was to put in $8
million shut down its India operations the merger was off. The trouble was, InOpen had already
spent the money, expanded the staff, printed materials. Now the company simply had no cash.
To describe the situation, we had 44 employees and just 2000 in the bank!
Would the company survive? That was the burning question.
At that moment, I did not have a single thought about the future. I focused only on the present.
When a house is on fire, people run to the exit. But the InOpen team stayed on to fight down to the
last man standing. Employees pooled in their savings, even borrowed from friends. Salaries were
delayed by 3 months, but log juday rahe, lagey rahe.
I am blessed to have such a team, a team that believed in me and what we had set out to do.
Faith can move mountains and, in this case, it moved InOpens board members to loosen their purse
strings. A soft loan was extended to the company, to tide over the crisis. Similarly, many customers
agreed to pay in advance for the entire year. A few even lent their own money in the form of debt.
Those 4-5 months were really difficult, I used to be very tense!
In November 2013, InOpen ke achhe din aa gaye. The company received a strategic investment from
the Japanese education company Benesse Holdings. The valuation was 5 times higher than what it
was 24 months earlier. And this was highly unusual.
Most startups get a valuation based on revenue multiples. In our case, the valuation comes from IP
(Intellectual Property).
To create fun, interactive material, InOpen had embraced Scratch, a visual programming language
developed by MITs Media Lab. Professor Mitchel Resnick invited Rupesh to come to Boston and
talk about his work. This was a very exciting moment for the young entrepreneur.
Our product was highly appreciated and even referred to as the best CS education solution in the
world! by Professor Resnick and his team.
The unofficial MIT endorsement gave Rupesh the confidence to take a bold step. A pilot program
using Computer Masti syllabus in 7 Silicon Valley schools, in partnership with Benesse. The material
was redesigned as it was not to be in book-form but for an iPad.
The company started operations in Jaipur and Hyderabad and continued to expand in Mumbai.
On the academic side, we now have PhDs, instructional designers, masters in psychology. We
recently hired someone who worked with Google!
Rupesh is a strong believer in the power of interns and internship. In the last 5 years, InOpen has had
more than 30 interns.
When I hired the first IITian, I was thrilled. I love my interns and promote internship in our
organisation.
And no matter how far InOpen may have come, Rupesh cannot forget its humble roots. Like the 1
BHK flat where he lived for many months with 12 of his initial colleagues. And bonded with each
other deeply.
Out of 8 college mates who joined me, 5 are still with the company and also own shares.
Over the last year, Rupesh has refused two acquisition offers. In fact, InOpen bought back the 1%
stake given to IIT as per the terms of incubation. Thus earning the institute a handsome return. Whats
more, among all the incubatees at SINE, InOpen turned profitable in the shortest period of time.
The companys future plans include entering the B2C segment through digital books and partnerships
with universities, as well as with Khan Academy.
Our aim is to become a global face in teaching computer science.
And to even go beyond. InOpen has acquired a science syllabus from the Homi Bhabha Centre for
Science Education called Small Science. The team will work on it, fine-tune it and, possibly,
change the way science is taught.
The idea is to help students develop critical-thinking skills no matter what the subject.
In his own quest to learn and grow, Rupesh has been pursuing an executive MBA in business
analytics from IIM Calcutta. The course has helped in understanding numbers and patterns.
When I joined the course, I was just 24, making me the youngest in the batch!
As for his family, Rupesh says they are finally happy. Especially when they see his work being
recognised, featured in newspapers.
Parents will always want you to live a normal life, they will want you to not struggle, he shrugs.
Its your choice, whether to give in or hang in there. And the same, he says, applies to the biggest
decision of all marriage. Coming from a Marwari family, there is immense pressure on Rupesh to
settle down.
But when you have felt great passion, you want to feel it in every area of your life. Settling for less is
not an option.
Right now I am a little burnt out. I really need a break!
But this too shall pass. The high and the low, the ebb and the flow.
Numerous times I was on the verge of giving up. I somehow managed to survive, to keep faith.
Stillness within the centre of a storm. In the darkness of night, hope of dawn. Failure teaches you
many lessons, the biggest lesson stay calm, move on.
* A private limited company must be registered with the ROC (Registar of Companies).
** A scheme from Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) under
which banks can lend up to 2 crore to an SME without collateral.
THE HUNGER
GAME
Aruj Garg
(National Law School, Bangalore)
BHUKKAD
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As a third-year student at National Law School, Bangalore, Aruj Garg started a takeaway food
joint to cater to the many bhukkads on campus. He now plans to take the Bhukkad brand of
natural fast food to people everywhere.
Anyone who aspires to study law dreams of getting into the National Law School (NLS). Aruj
Garg was one among thousands of such Class 12 students. And he was lucky enough to actually
make it.
NLS is a fantastic campus to be in Aruj simply loved it. What he didnt like, however, was
law itself. So he started looking around, seeking inspiration in books and people around him.
I heard of a senior Ankur Singla whod started a company called akosha.com. So I mailed
him and said Id like to do an internship.
Aruj quickly understood the crux of entrepreneurship: its all about solving a problem. The
biggest problem he could see on campus was food.
The solution a student-friendly takeaway food joint by the very apt name of Bhukkad.
The college authorities were hesitant. Why should a law student go into business? But beyond the
laws created by humans, there is the law of nature.
Each one of us is blessed with some special talent.
Each one of us is meant to contribute something to this world.
As the snake sheds its skin by rubbing itself against a rock, college is that process where you
have a chance to shed your inhibitions. Try something unusual.
Find your true calling in life.
THE HUNGER
GAME
Aruj Garg
(National Law School, Bangalore)
BHUKKAD
Aruj was born and brought up in Chandigarh.
I studied at Hansraj Public School, Panchkula, where I was the headboy and very active in
extracurriculars, especially debating and public speaking.
In fact, he was rarely in the classroom, yet also a good student. Since his father was a lawyer, Aruj
was inclined towards law at an early age. And his dream was to enter the top-ranked National Law
School (NLSIU, Bangalore). After months of rigorous preparation, Aruj cracked the CLAT (Common
Law Admission Test) and got through.
The first couple of years were amazing. There was so much to learn and it felt great to be in the best
law school in the country.
But slowly and steadily, Aruj realised he did not enjoy law as a subject. He could not imagine
spending the rest of his life in the legal profession it was not his calling. By the third year of
college, Aruj was busy reading books like Stay Hungry Stay Foolish and Connect the Dots in the
classroom.
I was also fascinated by Captain Gopinaths biography, Simply Fly. These books introduced me to
the idea of entrepreneurship.
Aruj had heard of a senior from the batch of 2007 who had started his own company. The senior was
Ankur Singla and the startup was Akosha an online forum to resolve consumer complaints. Aruj
took up a one-month internship with the company in February 2011.
At that time, we had one computer, one desk and there was no other employee!
Working with Akosha was an eye-opening experience. Every day there were small challenges to
overcome, and small victories to celebrate.
I still remember, one day, we got 4 clients and we were overjoyed that was such a big deal!
After hours of discussion with Ankur, Aruj realised that the thing an entrepreneur really needs is a
problem a pain point to solve. And what bigger point for hostelers than food? No matter which
campus you go to, nobody is happy with the mess ka khaana.
So, I thought, why not we start a small food joint on campus? A couple of my friends also said it was
a good idea, lets do it together.
The plan was to pool in 20,000 each, as initial capital. But at the discussion stage itself, both the
friends backed out. There was pressure from parents, worry that it might affect their studies.
Even my parents had put this condition You cannot fail in any of your subjects. You have to
maintain the same CGPA.
Aruj assured them, I wont let you down, I promise!
One thing Aruj was clear about he wouldnt ask his parents for money. Putting together some funds
was, therefore, the first challenge. By saving most of his internship stipend and working on a research
project at NLS, Aruj finally got 25,000 in hand.
I remember, there was this Facebook contest where I got all my friends to like a page. So, you know,
there are all kinds of ways to make some cash!
Ankur Singla of Akosha also put 10,000 into the venture, simply because he liked the concept.
Now came the time to get permission from the authorities. And that took a good bit of convincing.
Initially, there were apprehensions about maintaining hygiene and quality. The more fundamental
question was should a law student be encouraged to start a business?
They were hesitant but I was persistent and, eventually, they agreed.
The President of the Student Association, Ajar Rab, was very supportive and so was the vicechancellor, Professor Venkata Rao. The college permitted Aruj to occupy a small empty space
about 100 sq feet for a nominal rent of 1000 per month.
The question now was what to sell?
Initially, I thought of buying food from outside and selling it. But I realised that wont work out.
To develop his own menu, Aruj converted his own hostel room into an experimental kitchen. With a
few utensils and a sasta hotplate, the cooking and tasting began. In the cooking part, he was ably
assisted by Shwetank Ginodia, a batchmate who had a good sense of what will taste good.
We used to literally give out free food to people in the hostel and ask, How do you like it?
Friends would drop in at night to meet, eat and brainstorm how to make the hotdog better? What
kind of sauces to use? The trial and error method yielded a lot of disasters but also a few hits like
the chicken salami sandwich.
quick. The final piece of the puzzle was a name for the venture. Bhukkad was suggested by an NLS
junior, Vikram Shah, and Aruj knew in an instant this is it.
The Bhukkad takeaway opened for business on 1 May 2011 with a menu of pizzas, sandwiches and
burgers. There was a lot of excitement on campus and the first days sale was 5300.
Initially, there was a novelty factor, people tried different things. After a month, we settled into
constant sale of 2000-3000 per day.
The Bhukkad Caf opened when classes got over at 1:30 pm and shut at 10 pm. Initially, Aruj was
there himself, managing the cash counter as well as dispensing the food. Friends would often drop by
and help, some would just hang around and play music.
It became a community place where everybody would come, chill and have a good time. And thats
what I always wanted it to be.
But you cannot run a business day after day with volunteers, you need staff. Eventually, Aruj
persuaded the night watchman on campus to join him. Apart from a better salary, the big incentive for
him was no night duty.
There is no rocket science involved in this business there is a Standard Operating Procedure (SOP).
Training means standing there with your employee, explaining what needs to be done until he gets
the hang of it.
I also used to write down the SOP and give it to them in their own language.
Things were going smoothly but then came HR issues. One employee suddenly decided to quit, while
another came in and left even before work started. At this point, Aruj had no option but to shut down
Bhukkad for a period of 6 months (JanuaryJune 2013).
I realised, I cannot be dependent on one employee and restarted it myself.
Assisted by a part-timer who came in the morning and did some basic preparation, Aruj was back in
business. Even if it meant being at the counter all day, with just a two-hour break. Again, there was a
lot of support from friends people started coming in and helping.
Gradually, things stabilised and Aruj now spent only about an hour a day at the outlet. Mostly to keep
tabs on the inventory and deal with any minor issues. Monthly sales were in the region of 30,00035,000 with a neat profit of 5000-8000. That took care of eating out, movies and travel expenses.
I was happy because I didnt have to ask my parents for pocket money!
Meanwhile, true to his word, Aruj was maintaining his grades he was having the best of both
worlds. But, at the end of the fourth year, it was time to make a tough decision. Everybody advised
him to get some experience.
The entire operation was actually being run from Arujs one-bedroom flat in Banashankari, with a
Maruti Alto serving as a delivery van.
For egg-based dressings, we use only egg whites. And weve found that hummus is a great
replacement for mayonnaise!
In addition, the Bhukkad kitchen exclusively uses olive oil. Which is all very good, but what about the
cost factor? This is where the experience in catering to the very price-sensitive student-market comes
in handy.
In a college market, we introduced salads at the price of a sandwich it was a big hit. And yes, we
made money on it. We had done calculations to the last paisa.
The trick is to provide healthy offerings without escalating prices. After a lot of daud-dhoop, Aruj
has found a vendor who is ready to supply wholewheat breads at an affordable price.
many wellwishers have advised Aruj to change his brand name from Bhukkad to something more
sophisticated, he is going by his gut.
I like the sound of Bhukkad and the name has definitely been lucky for me! But, yes, we need to work
on our branding.
Once the first 3 outlets are up and running, Aruj plans to go to an outside investor who can help him
go to scale.
The goal is to set up a commerical kitchen and have Bhukkad outlets all over Bangalore. Were
small right now but the dream is big.
Its an unusual dream far removed from the practice of law. But Aruj has two of his own NLS
seniors for inspiration Sameer Singh and Matthew Chandy who started a restaurant in London
called Moolis which became famous for its wraps (essentially rotis with fillings). They later sold it
to an investor.
Aruj is just 24 he has time and energy on his side. And he is completely focused on his idea.
My parents have given me two years to prove this can work and I am determined to do it.
Its really about your own conviction. Kuch toh log kahenge, logon ka kaam hai kehna. The question
is, what is the whisper of your inner voice?
Are you complacent and easily satisfied? Or do you have a bhukkad in you?
* Chains like Paninaro and Crostini follow the natural fast food philosophy.
FEELS LIKE
HOME
Anurag Arora
(ICFAI Business School, Pune)
GANPATI FACILITIES
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As an outstation student, Anurag faced accommodation issues when he joined college in Pune.
He seized the opportunity to set up a hostel business for the next batch while still a second-year
MBA student. In its second year, Ganpati Facilities made 25 lakh in profit 5 times the salary
he could have got through placement.
When Anurag Arora got an admit letter from ICFAI Business School, Pune, he was on top of
the world. There was just one problem the college did not have a hostel.
So, like hundreds of outstation students, he enrolled in a privately run hostel. In good faith,
Anurag paid 48,000 in advance the fee for the entire year. But he got a rude shock when he
arrived in Pune.
The hostel was badly maintained, badly managed I left after just 3 days, but I lost my entire
forty-eight thousand.
Man mein gussa toh tha, but what could he do? That year, Anurag stayed in a rented flat, shared
with a couple of friends.
In April 2013, Anurag was in the middle of his summer internship in Delhi when he noticed a
host of queries from the incoming batch on the college Facebook page. Their topmost concern
was: Where will we stay? To complicate matters, the IBS campus had shifted to Hadapsar, a
new area on the outskirts of Pune city, with no hostel providers.
Anurag ke dimaag mein ek idea chamka why cant I set up my own hostel?
Hastily wrapping up his internship, Anurag arrived in Pune 15 days before the start of the new
session. He located a few good flats, furnished them and signed up 75 students. That year, he
juggled the second year of MBA along with running the hostel business. By the time placements
rolled around, Anurag knew he didnt want a job.
This year the business has doubled and there is huge potential to grow further.
My philosophy is very simple to keep my customers happy. I, too, was a student and I know
what students want.
But do you students know what you want? And do you have the guts to do it?
Knowing that aaj parents naaraaz honge but someday they will say, Beta, I am so very proud
of you.
FEELS LIKE
HOME
Anurag Arora
(ICFAI Business School, Pune)
GANPATI FACILITIES
Anurag Arora was born in Patna.
We are a middle class family. My dad was a government servant who always wanted me to get into
IIT or IIM or become an IAS officer.
Anurag seemed to be on track, scoring 94.8% in Class 10. Bihar ka mahaul us waqt kuch kharaab
tha, so he moved to Delhi for higher studies. And thats when things began going downhill.
Thats the age when people fall in love and I was in a relationship We broke up on the verge of
Class 12 boards and it affected me very badly.
While he managed to give his board exams and get a respectable score, Anurag was in so much
turmoil that he could not focus on the IIT entrance. He decided to drop a year and appear with better
preparation next time.
I started my preparation and, simultaneously, joined a BPO company to earn some pocket money.
Teleperformance was an outbound BPO with very high, unlimited incentives based on the amount of
sales achieved. At the age of 18, Anurag found himself earning anywhere between
70,000 to
While everyone struggles to make it to a good college, few make good use of the time they spend
there. Anurag joined IBS with a different mindset. From the very first day, he was determined to
prove himself.
I wanted to be a topper and show my dad ki main ab bhi kar sakta hoon.
When the first semester results came out, Anurag had indeed topped his class. His father was finally
happy. Anurag continued to perform excellently and, in April 2013, he was chosen for a summer
internship by Cuponation (a sister company of Jabong). Since the project was to do with social media
marketing, he spent long hours on the internet and, in particular, Facebook.
Thats when I noticed a lot of queries from newcomers on the IBS Pune FB page. Most of the
queries were regarding accommodation.
Anurag was reminded of his own misadventure, when he first arrived in Pune. ICFAI Business
School did not have its own hostel, hence the college had a tie-up with a private hostel. These were
actually residential flats with basic furnishing, shared by up to 6 students.
The condition of the flats was pathetic, to be frank I was disgusted.
There was no geyser in the bathroom you had to ask for hot water in a bucket. One Indian-style
toilet was shared by all the residents. Whats more, to make a little extra money, the owner had
removed the granite slab in the kitchen and converted it into a bedroom.
I left after just 3 days but the fee was non-refundable, so I lost my entire forty eight thousand.
The new batch was finding it even more difficult. The college had shifted from Aundh to Hadapsar
a newly developed area of Pune. There were no private hostel vendors in Hadapsar. Yes, they could
find a broker, rent a flat and share it with friends but it was all a big hassle.
I had done that in my first year so I knew it is not easy.
All of a sudden, Anurag was hit by a big and bold idea.
I thought, if there is no hostel provider, why dont I set one up?
The first task was to find flats to take on rent. With the help of friends, Anurag connected with brokers
and went around inspecting what was available.
I visited almost all the residential societies near my college and spoke to owners of as many vacant
flats as possible.
This was useful in doing the maths of the project certainly it looked like a good profit could be
earned. But one thing Anurag was sure about he would not compromise or cut corners in order to
make a little bit extra.
Main khud ek student hoon, mujhe ek achhe flat mein rehne ka shauk tha toh maine socha,
doosron ko bhi yehi shauk hoga. (As a student, I wanted to stay in a nice flat and I thought, surely
others will also want that facility).
Thus, Anurag decided to take apartments in well-constructed, well-maintained buildings. These were
available in plenty in the newly developed township of Hadapsar called Amanora. The rent was
slightly higher and so was the deposit.
The problem was Anurag had no money to invest. The college had sent his name and number to the
incoming batch, so there were enquiries. But there was no hostel to show.
So what Anurag did was show the students his own flat.
It was neat and clean, well-furnished. I told them the hostel will look just like this.
One student was convinced and paid 54,000 as annual fees. Anurag promptly used this amount to
pay the token anount for 5 good flats close to the college. He furnished one flat, showed it to
prospective students and collected more fees. This money was used to pay the deposit for more flats
and to buy furniture.
With business coming, it was time to create a business entity. Anurag set up a sole proprietorship and
opened a bank account for the company.
Lord Ganesha is considered to be the God of every home, hence I chose the name Ganpati
Facilities.
While a few students had signed up in advance, the majority would commit only after they arrived in
Pune, along with their parents. The new batch started coming in on June 1 and Anurag barely slept the
night before.
I still remember going to the railway station at 4 am to welcome the crowd from Kolkata.
The day was a flurry of activity talking to students, to parents, taking them for a hostel visit.
Collecting cash, managing cash, completing registrations. Luckily, Anurags mother had arrived in
Pune to lend a helping hand.
She briefed the parents and guardians and put them at ease. They got convinced ki hostel theek hi
hoga.
Whats more, Anurag made students sign an undertaking with 12 clauses no smoking, no drinking,
boys not allowed in girls rooms and vice versa. Although it was a private hostel, it would be a
hostel with rules and regulations. Anyone who broke the rules would be asked to leave and fees
would not be refunded.
Out of 150 students in the batch, 75 signed up with Ganpati Facilities. Thus began a double life
student by day, entrepreneur by evening and late into the night. Not an easy thing to pull off. Yet,
Anurag made the best of it.
I chose service marketing as a subject in my third semester. I learnt many valuable things that helped
me take my business to the next level!
By the time the placement process began, Anurag was clear about one thing. This business was far
more lucrative than any job he could bag on campus. Hence, there was no dilemma.
The jobs I could get were paying 5-6 lakh p.a., while my profit in the business was more than 10
lakh in the first year itself.
The ICFAI Business School offers a dual degree PGPM and MBA. In February 2014, Anurag
passed his PGPM exams with flying colours. He now had 3 months to prepare for his MBA exams, as
well as gear up for the new batch of students.
This time, he decided to do things differently.
Last time, I paid 3 lakh to brokers to get flats. This time, I approached Kumar Builders and they put
me in touch with owners directly.
Anurag was able to strike a deal with 4 such owners who were investors and thus had a large
number of vacant flats. By paying 5000 token amount, he was able to get 33 flats in the same
complex. This would benefit students greatly.
Previously, half the students were in Amanora township and half in Kumar Builders complex. So it
was difficult for me to supervise, look into any issues.
Whats more, Anurag wanted what is best for the students. Amanora township is swankier but
means a much longer walk to the college. The Kumar complex is close to the institute, as well as an
ATM, department store and a couple of good dhabas.
I also made changes in my pricing after the experience of the first year.
Initially, Anurag offered two packages one was rent only, the other included Wi-Fi and electricity
for 500 extra per month. Not only did students become careless and run up huge bills, they expected
Anurag to be on call for any internet-related issue.
I used to get calls at midnight, saying, Net is down please come and fix it!
The package had to be discontinued.
Anurag also changed the layout of the hostel, to make it more student-friendly. In the first year, a
two BHK flat housing 6 people 2 in each bedroom, 2 in the hall. Each room had 2 beds, 2
cupboards and 2 study tables. The problem was that, invariably, one person in the room wanted to
study at night, while the other wanted to sleep.
This he does by being a friend, mentor and guide to his students. At 5 pm, Anurag bhaiyya is on the
hostel premises, available to anyone who needs help with their studies. Or advice regarding their
career.
My father always said ki knowledge baatne se badhati hai. So I am happy to share my
knowledge!
As a result, several students managed an A grade in their recent college exams.
Another area Anurag looks into is recreation. He has taken the hostellers on 4-day trips to picnic
spots near Pune all at his own expense. But why take all this trouble? Because it keeps the students
and the neighbours happy.
I have to keep the building society people happy, so I try to avoid parties from taking place in hostel
campus. At the same time, students need to have some fun.
Apart from weekends, birthday celebrations can be a nuisance to other residents. So Anurag
maintains a list of birthdays and makes sure he is there until the cake is cut at midnight.
Somehow, I have to maintain that balance, he smiles.
The concept would be different only two girls per room, with a couch in the living room and LCD
TV.
Apart from accommodation, the young entrepreneur plans to start providing food facility. For this, he
is enlisting the help of his mother, who has experience in corporate catering.
On the personal front, Anurag got engaged to his batchmate, Aastha Purohit, in October 2014.
At present, she is working with Citibank and will not be joining my business.
To expand across Pune and to other cities Anurag will need to build a team. He will need to have
systems. He will need to do a hundred big and small things.
A thousand doubts, a million decisions. But in that moment before you fall asleep, you know. Your
life is what you make of it.
TO CATCH
A THIEF
Apurva Joshi (CA Final student)
FRAUDEXPRESS
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During her articleship, Apurva entered the unusual domain of forensic accounting. After
working on dozens of cases, at the age of 24, she has launched a university-recognised course in
the field of fraud-risk assessment.
If you are a bright student but not inclined toward engineering or medical, the natural choice is
CA. A safe, predictable and respectable career path.
You work hard, you pass exams, you aim for a rank. In between all this, you do an articleship at a
firm owned by your uncle.
Apurva Joshi did not have any uncle to fall back on. So the small-town girl came to Pune,
looking for a break with a CA firm. She got that break with Indiaforensic, a small startup.
This firm was in the business of forensic accounting an unusual domain which Apurva had
never heard of.
The young trainee soon found herself conducting fraud-risk assessment and studying company
balance sheets for early warning signs of fraud.
When the whole world was busy filing tax returns and making entries in Tally, I was doing
something really out of the box!
Some thought it was risky, they advised her to stick to taxation and audit. Kyun aise jhamele
mein padne ka?
But Apurva was completely hooked. She spent her days and nights learning as much as possible.
She enrolled for the Certified Fraud Examiner course by ACFE, USA. And then the entrepreneur
within asked Why is there no such course designed for India?
I suppose, better than asking questions, one has to give the answer!
At the age of 24, Apurva launched a diploma in fraud-risk assessment on her website, with
TO CATCH
A THIEF
Apurva Joshi (CA Final student)
FRAUDEXPRESS
Apurva Joshi was born in Solapur, a small town of Maharashtra.
My whole family background is medical. Dad MD medicine, mother MD gynaec, sister MDS.
But my mom told me do something different.
Hence, despite scoring 89% in her Class 10 examination, Apurva opted out of medical. She took up
commerce, with the goal of becoming a chartered accountant.
After completing Class 12 in semi-English medium at Gyanprabodhini Vidyalaya, Solapur, Apurva
arrived in Pune in search of an articleship. Not knowing any CA firm, she scoured the Moneycontrol
website, where chartered accountants were often quoted in the context of share-market trends.
I thought those CAs may be having a vacancy and I can try my luck for a job.
One such CA was Mayur Joshi a forensic accountant. That was intriguing and, moreover, he was
based in Pune. Apurva googled the address and landed up at his office, Indiaforensic, in Navi Peth. It
was her first interview with a CA firm.
Mayur said, Articleship mein normally bachche income-tax return bharna seekhte hain, auditing
seekhte hain would you like to learn something different?
He explained what is forensic accounting and it sounded mighty adventurous.
That time I was 18 years old. I thought why not, this will be exciting!
Whats more, Indiaforensic was a startup so, even as an article trainee, Apurva was immediately put
on the job. The task was fraud-risk assessment of a big retail chain. Apurva was shocked. The word
fraud conjured up the image of something khatarnaak and criminal. She felt ill-prepared to handle
it.
All my friends said, this is too risky for a girl to get into. I was thrilled but confused. Finally, I
called up my mom.
Apurvas mother said, No work is good or bad , pratyek goshtitun aplyala kahi tari nawin
shikayla milat asata (every task you do teaches you something new).
She told Apurva to apologise to Sir and accept the assignment. And thus began an 18-year-old
article trainees journey into the unusual world of forensic accounting.
In March 2008, Apurva travelled to Bangalore with the Indiaforensic team. For 8 days, they scanned
the retailers accounts and ran analytic tools on their servers. Everything seemed to be in order. There
was only one thing left to do a physical inspection of the inventory. But when they approached the
store manager, he was evasive.
The man said, TVs are stacked one on top of the other how will you open the boxes?
Was he just being difficult, or was he hiding something? Apurva decided it was time to be a little
daring.
Main chad gayi seedi par aur upar ke maaley par baith gayi. (I climbed up the ladder and sat on
the mezannine floor).
She opened the first box. Empty. Second box. Empty. Third box. Empty.
TV ek bhi nahin tha, sirf cardboard!
A cardinal principle of forensic accounting validate the data given to you. Data is not truth.
While climbing down, Apurva accidentally broke a box of detergent powder. She was worried
what to do now? Should they offer to pay for it?
We decided to keep quiet and see what procedure the store follows.
The box was taken to the auction room and sold to one of the employees at 50% discount.
We realised this could be another modus operandi for fraud!
This first assignment was an eye-opener. Fraud was not something committed only by politicians.
Ordinary people like you and me could also be cheating their employers. A salesman might give false
bills for petrol. A purchase manager could leak information to a rival. A CFO may siphon money into
his personal account.
I realised that fraud is like God it is everywhere!
We cannot pinpoint the presence of God but we can pinpoint the presence of fraud. One way to do
this is to scan a companys balance sheet. As, apart from employee fraud, the second and bigger
kind of fraud is by the management itself. Figures are manipulated in order to show better quarterly
results and push up the price of their stock.
To check this, the ICAI (Institute of Chartered Accountants) was conducting a study titled Early
Warning Signals of Corporate Fraud, in partnership with Indiaforensic.
The results of the study were startling. More than 1200 listed companies were indulging in some form
of financial fraud*. The findings made headlines in national newspapers, including the Economic
Times and Mint. In one of the news reports, Apurva Pradeep Joshi was quoted as the Chief
Research Officer of Indiaforensic.
It was the proudest moment of my life because my name, along with my fathers name, was quoted in
newspapers!
However, Apurva learnt a hard lesson when you do something good, a few will appreciate you,
but many more will criticise you.
We started getting calls from government officials, regulators. At the same time, there were many
who doubted our findings.
The report was published in September 2008. 4 months later, the Satyam scam broke and suddenly
forensic accounting was hot. There were endless enquiries from the media, invitations to speak on
television. Apurvas boss, Mayur Joshi, was invited by the CBI to advise the multi-disciplinary
investigation team scanning Satyam.
That was the day I found my idol. I decided that I want to be something like my boss!
But what was the path her career should take? Was there a future in working with a small firm, in a
very new field? Or was it wiser to aim for one of the Big Four** accounting firms?
I went to my native town to talk to my mother. I used to consult Ma on almost everything.
When Apurva narrated the nature of her work, Ma was astonished. Accounting mein aisa sab bhi
hota hai? Though a doctor by profession, she sensed the potential in this atypical field. But, unlike
taxation or audit, forensic accounting would not be a desk job. There would be no regularity, no
routine.
Ma gave me her blessings. She said, Go anywhere, do what you wish pursue your dream!
Apurva decided that CA or no CA, she would acquire all the knowledge available in her field. She
enrolled for various online certifications, including CFAP (Certified Forensic Accounting
Professional), CBFA (Certified Banking Forensic Accountant) and CAME (Certified Anti-money
Laundering Expert).
I took up these courses to prepare my base since my ultimate goal was to appear for the CFE
(Certified Fraud Examiner) exam offered by ACFE, USA.
At the same time, she decided to master the technical side of the profession both the software and
hardware tools. One such tool is EnCase a small device which looks like a pen drive but is much
more potent. Once inserted into a laptop, it can take a ditto image of that hard drive. In fact, when
you run the program, it will even retrieve the deleted data and email history.
The issue with ICAI faded away and Apurva continued with her articleship. But continued to toil for
her other courses. In October 2010, Apurva became one of the youngest Certified Fraud Examiners in
India. She was just 20 years old.
No doubt Apurva was a diligent student, but what really helped her clear 4 tough papers with more
than 75% marks, was her practical exposure.
We used to get a lot of cases of big companies and, being a small firm, I got a chance to work on
many of them.
These assignments came through regulatory bodies and large banks wanting due diligence on
companies seeking loans. As well as training for their AGMs and DGMs on how to read a balance
sheet, how to detect fraud.
Every case is a challenge but over time you can see the pattern..
The toughest nuts to crack were the ones referred to Indiaforensic by the Economic Offences Wing
(EOW) of the Maharashtra state police.
One such case was a ponzi scheme*** called Global Travel ****. This scheme promised supernormal returns, claiming to use your money to purchase vehicles. These cars would be rented out as
taxis and the rental money was to be given as a return. The mastermind was Hafiz Aziz*****, a
gentleman whose spit and polish fooled thousands of small investors.
Aziz was also laundering the black money of a well-known politician.
After collecting crores of rupees, one fine morning, Hafiz Aziz disappeared. However, the politician
he had duped made a hue and cry and the man was tracked down and arrested. The problem was, Aziz
was refusing to talk. At this point, the police requested Indiaforensic for help.
Since it was a case of financial fraud, they needed to know what was the modus operandi, where are
the bank accounts, how much money can be recovered.
For 4 days, the same drama continued. Aziz would sit on a bench, staring back at his interrogators.
Not answering a single question. His only response would be to look here and there and keep
smoking a cigarette. And that gave the interrogation team an idea.
Lets take away the smoke from the chain smoker.
The following day, the jail staff was given strict instructions not to provide Aziz with a cigarette
under any circumstances. And no water as well. By that evening, Aziz was fidgety and restless. He
broke his silence and explained in detail kya kiya, kaise kiya.
You never felt scared? I ask Apurva.
Nahin. Kabhi nahin, she replied, without hesitation.
Any threats?
Just one time. We were investigating a very big travel fraud by an employee. Every day we used to
get one blank call.
It was a bit disturbing but, by the fifth day, I noticed a peculiar thing. The call always came when we
were in the hotel lobby.
We noticed one guy sitting with a newspaper covering his face. It was the same fellow. We informed
The task before Apurva was to build an equally competent team. But though she knew some good
people, there was no money to pay them. Hence, it was more on the basis of trust.
Apurvas former roommate, Manci Inamdar, was the first to join her. Manci was very good at finance
and the first thing she did was to make a business plan for the digital media venture. This plan was
presented to a group of investors called Mumbai Angels.
It was appreciated but, being in a niche market, we did not receive any funding.
In December 2011, Apurva decided to shift her base to Solapur for personal reasons.
For one year, I used to do up-down from Solapur to Pune every week. My ex-colleagues gave me all
the support and I continued my work in this way.
While chatting with Sarang, Apurva became aware of another opportunity. Indiaforensic was so busy
with investigations, there was no one available to document the investigation experiences. This was
gold, ready to be mined.
Sarang gave me the inside information and also suggested me that, If you give any proposal, I will
support it in the board meeting.
Apurva asked her friend, Manci, to make a business plan for Fraudexpress to pitch to the board of
Riskpro (parent company of Indiaforensic). Her projections indicated that by developing content,
Indiaforensic would be able to generate 70% more revenues. Fraudexpress had existing content and
the capability to create more.
I called Mayur officially and asked for time to present my plan to him.
The two met in Pune in February 2013 and Mayur quickly saw merit in the idea.
We shook hands and he asked me to give everything in writing.
On Sarangs advice, Apurva kept 3 conditions, apart from the valuations. Firstly, Fraudexpress would
remain independent. Secondly, she would be inducted on the board of Riskpro. And, thirdly, there
would be a lock-in of at least 3 years.
There was consensus from both the sides and, finally, I got inducted on the board of Riskpro in
October 2013.
That same month, the course Apurva had proposed to the vice-chancellor received recognition from
Solapur University.
I was happy that I could contribute something for the students of my hometown and offer an
affordable****** course through the university.
Apurva also shifted back to Pune and threw herself headlong into work.
After Ma died, only cases was the part I could engage in and sab kuch bhula sakti hoon.
One very interesting project she took up involved mapping the holdings and investments of politicians
and their families in corporate India.
As politicians cannot invest money directly, they use middlemen and frontmen.
We proposed to create a database of Politically Exposed Parties (PEP) ki politicians ke kitne
paise ghoom rahe hain aur kis company mein lage hue hain.
This database the first of its kind in the country can be accessed by investors for a fee.
The year 2014 was an eventful one with more courses, more content and more services offered. Some
of these include Auditor Due Diligence, Promoter Due Diligence and Vendor Due Diligence. Its
most often a case of work, work and only work.
I have to be flexible if the client says, Come to Bangalore tomorrow, I will go, I never say no.
Work means no Sundays, no holidays, no friends ke saath timepass, no outings.
Mayur Sir ki first condition thi ki if you want to excel in forensic accounting, you will have to
HOLY RAVA
MASALA
Eshwar Vikas & Sudeep Sabat
(SRM Engineering College, Chennai)
DOSAMATIC
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Two young engineers set out to create an automatic dosa machine. 3 years later, they have
succeeded in producing the worlds first tabletop dosa printer and secured orders from 100
restaurant owners.
At 4 pm every day, classes end at SRM Engineering College in Chennai. Students mill about in
the corridors and canteen, smiles on their faces.
Eager to enjoy the evening.
But there was this one dude called Eshwar Vikas who was different. Rushing after classes to
catch a train to his place of work, some 50 km away. Work which came without a salary, without
any job value.
Work which had become an obsession, a compulsion, an end in itself.
I got this idea of making an automatic dosa machine in my third year of college. And then I got
so involved in it, I could not stop!
Eshwars enthusiasm was infectious. His roommate, Sudeep, joined him in this quest. The quest
for a perfect machine-made, crispy, round dosa.
They went into the galis and bazaars of Chennai in search of parts. A real-life education in
mechanics and industrial engineering, from the gurus of their trade.
Yet, the machine refused to work.
The boys sacrificed sleep, social activities and even their summer vacation to solve the
problem. When the first dosa cranked out of that crude contraption, Eshwar and Sudeep were on
top of the world. Bole toh, like cracking IIT JEE All India Rank No. 1.
Two years later, their company is going strong. An improved, tabletop version of the
Dosamatic machine is now on sale to restaurant owners.
You spread an idea on the mental tawa. Then cook it with the heat of passion. You burn some,
you screw up some, but you never stop trying.
Till one day, you get it.
HOLY RAVA
MASALA
Eshwar Vikas & Sudeep Sabat
(SRM Engineering College, Chennai)
DOSAMATIC
Eshwar Vikas was born in Vayalpadu, near Tirupati in Andhra Pradesh.
My dad works for Vijaya Bank and he used to keep getting transferred. So I grew up in various
villages in Karnataka really small villages with 100-200 people.
In Class 1, Eshwars family moved to a big city Mysore. Finally, they shifted to Hyderabad where
Eshwar completed Class 12. Around this time, he read Stay Hungry Stay Foolish and decided that
he, too, wanted to be an entrepreneur.
I thought, I need to have an IIM degree to start my own business but, first, I have to do graduation.
Like every other school kid in Hyderabad, Eshwar was attracted to engineering. But despite giving
multiple entrance exams, he didnt crack any IIT or NIT. The one college that offered him admission
was SRM in Chennai. And Eshwar decided to take it.
Soon after joining, he discovered the entrepreneurship cell in his college, which was in partnership
with NEN*. The E-Cell organised a talk by Mr Raj Shankar of Ichiban Consulting, a firm which
advised SMEs. It was the first semester of the first year, but Eshwar did not hesitate to go up to the
speaker and say, Sir, I want to become an entrepreneur can you help me?
Raj Shankar told the young man, Come to my office.
When Eshwar actually landed up there, the consultant explained a few home truths. Starting a website
is not going into business. You need to learn how to run a company, how to speak to people, how to
get work done. Eshwar was intrigued.
I would like to work for you and learn all those things!
Thus, the first-year engineering student waited for college to end at 4 pm each day and made a 50 km
trip across the city to the Ichiban office. There, he would work till around 9 pm and catch the local
train back to the hostel, often reaching at midnight.
The good thing about SRM was the full freedom if you wanted to do something, you could do it.
Despite the hectic schedule, Eshwar was able to maintain decent grades. The electrical engineering
course was not all that demanding.
I was never a topper but it was easy enough to get 70-80%.
At Ichiban, Eshwar started by helping with sales. In fact, the company ran a training program for
students and his job was to sell this course to people just like himself. The target was to enrol 30
people in each class. Eshwar contacted various colleges, spoke at events.
I did not get paid for my first job. The learning was
much more than the payment they could have made.
I used to sit the whole day in the gearbox shop to
understand what is a gear, how does it work?
Thus, in the fourth semester of college, Eshwar became PA to the CEO of Amar Industries. Again, the
office was more than two hours away from college and Eshwar made a long journey up and down,
returning at midnight. But this time, he had company.
My friend, Sudeep, started coming to Amarsons with me. We were also roommates.
A native of Behrampur in southern Orissa, Sudeep Sabat was a Kendriya Vidyalaya product who had
joined SRM to pursue electronics and electrical engineering. In the second year of college, Eshwar
and Sudeep had shifted off-campus. Mainly because of the hostel food.
We were sharing a one BHK flat and loved to cook our own food!
Initially, Sudeep did not share Eshwars interest in working after college hours. But that was because
he had no interest in sales or office work. What Sudeep enjoyed was the company of machines and
those were in plenty at Amarsons.
I liked to observe the welding, cutting and grinding work. I loved the sounds made by machines.
Thus, Sudeep hung around the shopfloor, while Eshwar sat with Raja Sir in the office. Since Amar
Industries was engaged in a variety of businesses, the learning was diverse. The skill of a CEO lay in
juggling multiple balls at one time sending quotations, managing employees and keeping an eye on
profits.
Eshwar made himself useful by being on call at all times.
Even when I was in class, I would get an sms that such and such mail has to be sent and I would do it
right there on my phone.
Saturdays and Sundays being off, the entire days were spent at Amar Industries. And, from time to
time, there were the usual projects, submissions and exams.
The schedule was quite hectic we were often sleepy during classes. But it was fun, somehow we
managed!
In the third year of college, Raj Shankar asked his young PA to do some research on chromium mines.
An area he wanted to invest in.
The first thing Eshwar did was check online but there was little or no information. So he said to
Sudeep, Lets go to Orissa and find out for ourselves.
The next morning, the boys boarded the Coromandel Express to Bhubaneshwar without a
reservation.
Since Sudeep belonged to Orissa, we thought it would be easy for us to communicate with people in
the mining industry.
Well, that was not exactly what happened when Eshwar and Sudeep landed up at the Orissa Mining
Corporation in Bhubaneshwar. When they approached an officer, claiming to be students doing a
project on mining, he asked them to produce a letter from the college.
We said our faculty will send an email but they wanted it by post, on a letterhead.
It was the same discouraging story at various other mining companies. Finally, the boys reached a
chromium mine controlled by the Tata Group at Sukinda, a remote area more than a 100 km from
Bhubaneshwar.
There was no direct train or bus, but somehow we reached there.
The mining officer gave the boys a patient hearing. Looked at their college ID cards. And relented.
Always remember, in life you have to take permission but since you have come all the way from
Chennai, I will help you.
He connected them to his technical team, who gave a detailed presentation. In fact, they even shared a
CD with the boys and wished them good luck.
We felt bad that we were cheating them but, somewhere, we were also thrilled that we have cracked
the problem of how to get the required information.
On returning to Chennai, Eshwar submitted his report. Based on which the boss went ahead with an
investment. The side effect of this project was that Eshwar and Sudeep realised they could work
together as a team.
We felt its time we start our own company!
Around this time, the boys travelled to Delhi for some college work and, at Bikanerwala in Karol
Bagh, they discovered that a masala dosa can cost 130. Coming from Chennai, it was a rude shock.
Why was south Indian food so expensive?
The shopkeeper explained, I have to pay 20,000-25,000 per month to the cook who makes dosas.
So the cost goes up.
Could there be a machine that made hot, round, crisp, tasty dosas? The crazy idea came to Eshwar, he
shared it with Sudeep, who heartily agreed lets try it!
Back in Chennai, the boys tried to make a google sketch (a basic 3-D drawing). But that failed. So
they went to a local CAD centre with a budget of 2000 and asked for a draft. It took 3 full days,
morning till night, sitting with the designer explaining the crude idea.
We are not from the mechanical side, so we did not even know what is a ball bearing. We just said
make a pillar.
Then the designer would ask, What size? What thickness? What material?
Eshwar and Sudeep had no idea. But having cracked so many problems together, they were confident,
yeh bhi ho jayega. They went to Parrys the market for industrial items in Chennai looking for
some direction, some clue.
80% of the shopowners wont even talk to you, they will say, tell me which part you want 562 B
or 562 C?
But if you stuck around, waited for that free moment in his day, you would definitely learn things. You
take those nuggets of information and start searching on the internet, to get more knowledge. The next
morning, you go to another shop and sit there till the owner can talk to you for a few minutes.
Slowly, slowly, we got to know each and everything about mechanical parts.
The one thing you need to learn in this way is time. Which meant bunking quite a bit of college.
Giving proxy attendance. Some of the faculty knew that these boys were doing something they
turned a blind eye.
At the end of 5 months, Eshwar and Sudeep went to another CAD designer and confidently gave their
specifications. Once the design was ready, they went to Amar Industries and requested a small space
in the factory.
We had estimated, it will take a month to manufacture the machine.
Work began in January 2012 but it stretched on and on. At the end of 3 months, the boys were still
nowhere near a finished product.
Making a machine from scratch is a bit of trial and a lot of error. And it costs money. The machine
Eshwar and Sudeep had conceptualised was 1 metre by 1 metre it weighed 300 kg. The cost of steel
alone was Rs 80,000 (Rs 280 per kg).
We spent 2 lakh from our own pocket!
Of his 5000 salary per month, Eshwar used to transfer 4000 to his father right away. Resisting the
temptation to enjoy it. In this way, he had saved close to 1 lakh. This money now came in handy.
Eshwars father agreed to contribute another lakh.
visiting SRM College of Engineering. The dosa machine was exhibited as a live project and
impressed the ABET team. The college got accreditation.
The authorities asked us to submit a proposal and, within 3-4 months, we got a grant of 1.5 lakh.
This helped the young entrepreneurs to refine their crude prototype. They roped in a friend Anirudh
Nath who was an electronics whiz.
He used to do only two things in life sleep and tinker with gadgets!
Luckily, Eshwars parents were supportive. But Sudeep had to take a more roundabout route.
I told my parents, I am appearing for the written tests but I am not getting through what to do?
Finally, Sudeeps dad asked, Are you really sitting for the placement?
When he realised how serious his son was about his dosa-machine business, he gave his blessings.
With just one condition.
Work hard and make sure you get established very soon.
The push Eshwar and Sudeep needed came from B Hari. The founder of a company called On Track
Systems in Kolkata, Hari had been assigned to mentor the young entrepreneurs. He came to Chennai to
meet Eshwar and Sudeep and spent 4-5 hours just listening to their plans.
At that time, we thought that we will open a hotel, instal our machine there and sell dosas.
With this plan in mind, they had named the company Mukunda Foods (Mukunda is one of the names
of Lord Krishna). On the lines of Saravana Bhavan (named after Lord Murugan) and Vasantha Bhavan
(God of Spring).
We thought, a successful restaurant in Chennai must have Gods name in it!
D-cube asked us for 4 lakh we said, We cant give you that much!
Mohammed said, All right just give me 1 lakh to start with and when your product is out in the
market, I will ask you for the next instalment.
Once again, Eshwar asked his dad for money he obliged without asking any questions. Sudeep also
asked his family to contribute some amount.
By October 2012, the tabletop prototype Dosamatic was ready. Eshwar and Sudeep decided to
unveil it at a conference held by Indian Angels Network in New Delhi. Over 200 investors were
expected to attend it was a big opportunity to get noticed.
The boys were given a 4-minute slot to pitch their product. The night before D-day, they tested the
machine it worked perfectly.
The next morning, Eshwar went on stage and started his presentation with a demo. At the press of a
button, a crisp brown dosa was to roll out in front of the audience. He pressed once, he pressed
twice Lo and behold only batter oozed out!
I had to quickly take the mike and say, there seems to be a problem, we will fix it.
Eshwar put on a brave face and switched to Powerpoint. Later, they discovered the machine had a
short circuit.
Of course, we were upset but what could we do?
The people at the conference were all big shots.
First time in our life someone was introducing us to people like Mr Rajan Anandan, CEO of Google
India.
Despite the very public failure, everyone they met was encouraging.
But this incident made them think and introspect. Should we make our product better looking? Should
we work to higher quality standards?
That was the jerk which motivated us that the product should be perfect!
Eshwar and Sudeep decided no more events till they had a machine with consistent quality. The
question was how to get there?
When you ask such a question, it echoes in the universe and, one day, you hear an answer. For
Dosamatic, the answer was Alistair DRozario.
One day, Eshwar was in the market, searching for some ball bearing. Alistair was working in the
shop and asked him, Dude, what do you need this for?
When Alistair heard about this strange dosa-making machine, he got excited.
I want to see it! Lets go to your factory!!
Right there and then, he took out a creaking Pulsar and set off with Eshwar to their factory space at
Old Mahabalipuram Road (OMR), 50 km away. Alistair inspected the machine, then stayed back to
work on it all night.
I have solved your problem, he declared the next morning.
An engineering college dropout, Alistair was a true mechanical genius. He had a way with
machines.
Alistair came on board in February 2013, for a salary of 5000 per month. By the end of March, the
machine which used to make 5-6 dosas was rolling out 100 dosas. Without any breakdowns.
We consulted IITians, we asked professors and industrial experts. The problems they could not
solve were easily cracked by Alistair.
By December 2013, a strong, reliable, working machine was ready. Weighing just 50 kg, Dosamatic
has containers for batter, water and oil. At the press of a button, the batter comes out, spreads into
shape, oil is sprinkled and the batter is roasted. Piping hot dosa ready in just 60 seconds!
It was time to once again go to Delhi and pitch the miracle machine to investors. This time, it
worked perfectly.
We made plain dosas, butter dosas and masala dosas. This time, we got the funding.
While the initial plan was to raise 20 lakh, their mentor advised it would not be enough. He helped
them write a more ambitious business plan.
Hari Sir always used the phrase think big thats all. And he was the one who pushed our plan and
gave confidence to the investors.
In June 2013, it was time to graduate from college. The same month, Eshwar and Sudeep got
confirmation from the Indian Angel Network. Funds would be released, after completion of
formalities.
The boys decided it was time to shift to Bangalore, a city friendlier to startups. And with less power
cuts. Thus, Eshwar, Sudeep and Alistair found themselves in the Garden City. The problem was, they
were still waiting for funds.
We, somehow, scraped together small amounts and continued to work on the product.
Finally, in October, money came into the bank. By December, a commercially viable product was
finally ready. Now it was time to go to hoteliers and convince them use this product.
Led by Eshwar, a small sales team started cold calling all over Bangalore.
It was easy when we were students. But nobody encourages a salesperson.
Persistence is the name of the game. In each area, hotels are divided and assigned by category. So one
salesperson only takes care of outlets where a dosa costs less than 30. Another goes to quick service
restaurants (QSRs) in malls.
We pitch to them and invite them to our office to see the demo.
The ease of operation and the taste of the dosas are the main selling points. You no longer need an
experienced cook or master for 20,000 per month. Hence, although the machine costs 1.5 lakh, the
break even for a restaurant owner is just 6-9 months.
More than 90% of the orders, so far, are from quick service restaurants.
We are getting orders from small towns like Rishikesh in Uttarakhand and Srikakulam in Andhra.
These customers place orders after getting a demo on Skype.
In fact, enquiries started coming in from as far as Brisbane and London. The young entrepreneurs
caution these customers that, in case of a breakdown, they will have to send the machine back to India
at their own cost. And they say, no problem.
The first batch of machines rolled out of the factory in March 2014. While welding and cutting work
is outsourced, the assembly is done completely in-house. Sudeep oversees the entire production,
while Alistair is troubleshooter, designer and R&D all in one.
We have a tolerance level as low as 0.01 mm, hence we want to make the machine ourselves. As
volumes grows, we may have to outsource.
Dosamatic estimates that, each day, Indians consume over 1 billion dosas. Imagine the potential
market for a home version of the current machine. The team is already working on it.
In 5 years time, our dream is that every house which has a microwave oven should have a dosa
machine!
In its first year-ending, 31 March 2014, Mukunda Foods had 30 confirmed orders and 15 employees
(4 in sales and the rest in manufacturing). At present, the focus is not on numbers but on getting the
business model right.
We are setting up service centres with ITI diploma-holders in different cities. Our objective is to
have happy customers and positive word of mouth.
In the age of Apple, its not easy to satisfy the user.
Someone asked if there is an inbuilt app to operate the machine from a phone!
No doubt, the goal is to keep improving. But to reach that level of sophistication may take many years.
Instead of waiting to create the perfect product, Eshwar and Sudeep believe just do it and keep
listening to customers. Strive to get better with every new batch of product.
From students to inventors to commercial entrepreneurs its been quite a journey for Eshwar and
Sudeep. Along the way, they learned to solve problems, deal with different people, manage their
money and manage themselves.
We have seen friends who started companies and failed, all due to emotional failure.
There is also the question in every engineers mind Do I need an MBA? Eshwar and Sudeep say,
No. Be it finance or marketing, you dont need to learn it in a classroom. The main challenge is
managing people and that wont get any easier with a degree. It starts with finding the people who fit
in with your organisation.
We dont see marks when we hire, because thats not important. We give a live project as a test.
Within the company, Eshwar and Sudeep have worked out a good cop, bad cop routine. Sudeep is
always kind-hearted with employees, while Eshwar is the strict one. And this seems to work quite
well.
As its still an early phase in the company, both founders and employees work on Saturdays and even
Sundays.
Our people understand the urgency. On Sundays, they sometimes come to office with their wives and
girlfriends!
There is a long way to go. Many hurdles to cross. Many mountains to climb.
With your eyes on the road and hand on your heart, you will get there.
* NEN: National Entrepreneurship Network
START-UP RESOURCE
If you wish to contact any of the young entrepreneurs featured in this book, here are their email
IDs
and websites. To improve your chances of a response, be specific with your query or
comment. And be a little patient!
Shashank N D [email protected]
Abhinav Lal [email protected]
1.
www.practo.com
www.magicrete.in
www.bewakoof.com
www.innovese.com
6. Rupesh Shah [email protected]
www.inopen.in
www.fraudexpress.com
www.dosamatic.com
STUDENT BUSINESS-PLAN
COMPETITIONS
Some key business-plan competitions open to student entrepreneurs:
First Dot
Indias first national mentoring and recognition platform for student startups. Hosted by NEN
(National Entrepreneurship Network) and supported by Tata group.
www.tatafirstdot.com
Rashmi Bansal is a writer, entrepreneur and youth expert. She is the author of 6 bestselling books on
entrepreneurship, Stay Hungry Stay Foolish, Connect the Dots, I Have a Dream, Poor Little Rich
Slum, Follow Every Rainbow and Take Me Home, which have sold more than a million copies and
been translated into 10 languages.
Rashmi is the founder of Bloody Good Book (www.bloodygoodbook.com), a platform to discover
and e-publish budding authors. She is also a motivational speaker and mentor to students and young
entrepreneurs.
Rashmi is an economics graduate from Sophia College, Mumbai, and an MBA from IIM Ahmedabad.
She can be reached at: www.facebook.com/rashmibansal, www.twitter.com/rashmibansal or
[email protected]