How to Access and Redeem

Cisco Certification Exam

Discount Vouchers
Step-by-Step Guide

August 2013

1.
Establish your
eligibility and
ensure that your
data is accurate

2.
Request your
discount

3.
Verify your data
and process your
discount request

4.
Register for your
exam and redeem
your discount

2012 Cisco and/or its affiliates. All rights reserved.

Receive Discount
Voucher Eligibility
email notification

Click
Request
Voucher link,
confirm name
and email
address

F
Enter your
mailing
address &
click
Submit

Check data in email

verification and click
the link to verify your
email address

Go to
Pearson VUE
site & follow
prompts to
register for
exam

Request Voucher
link appears on
your homepage

Verify that your

name and email
address in NetSpace
profile are accurate

Return to
your
homepage.
Request link
has
disappeared

Track your
Request
Status
through your
profile

Receive Cisco
certification tracking
system login email
(no action required)

As needed, create web

account and receive Pearson
VUE username and
password. Ensure that all
account data matches data in
your exam discount email

72
hours

Receive Cisco
exam discount
information and
authorization to
test email

M
Schedule your
exam, enter your
promotion code
& pay remaining
balance

8
days

2-4
days

N
Receive
testing date
confirmation
& exam day
information

Cisco Public

Discount vouchers are available for the following Cisco certification

exams:
ICND1
ICND2
CCNA Composite
CCNA Security IINS

To qualify for a discount voucher you must meet the following criteria:
75% or higher on first
attempt of qualifying
course final exam

2012 Cisco and/or its affiliates. All rights reserved.

Complete in the
NetSpace
grade book

Certification Exam
Discount Voucher

Cisco Public

Certification Exam Discount vouchers will be available for all new

CCNA exams starting 13 September 2013. Please plan
accordingly:
All students who have requested or will request a voucher prior to 13

September 2013 must schedule and take your exam before 30

September 2013. Your voucher will not be good for the new exam.
If you plan to take your exam after 30 September, please wait until

after 13 September to request your voucher.

The validity period of vouchers for the new CCNA exams will be
temporarily extended to six months. As a result, all CCNA vouchers
requested between 13 September 2013 and 13 March 2014 will
have a six-month validity period. This extension gives students extra
time to prepare for the new CCNA exams.

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

 After scoring 75% or higher on your final course exam, ensure your

instructor passes you in the grade book. Your request voucher link will
appear on your homepage 72 hours after you are marked as complete in
the grade book.
Make sure your NetSpace profile is up-to-date, especially your email

address. It may take up to 8 days to receive your email validation notice.

Track the status of your request through your NetSpace profile.
Do not register with Pearson VUE until you have received your voucher

discount details this may take up to 3 days after you verify your email
address.
When you register with Pearson VUE, make sure you enter your account

details exactly as they appear on your Exam Discount Information email

from Cisco.
Reach out for support when you need it. You can find more details within

the Voucher FAQs.

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

Discount Availability Period

Discounts must be requested within the limited validity period. To use this discount you must go through
and complete the discount request process and take the exam before the expiration date. You must
request your discount before the expiration date.

Discount vouchers may not be sold and are for the sole use of Networking Academy students and
instructors who have met the eligibility criteria outlined by Cisco Networking Academy. Individuals or
Cisco affiliated partners who use certifications discount vouchers or promotional codes that are
fraudulent or otherwise obtained from an unauthorized source (including legitimate vouchers for
attempted re-use) may risk a lifetime ban on all future exams, the nullification of all previous
certifications, or other program sanctions at the discretion of Cisco. Cisco will not compensate
candidates for fraudulent vouchers or vouchers obtained from an unauthorized source.
Exam discounts must be used in the same region where you completed your Networking Academy
training.
Exam discounts must be used and you must take your exam by the expiration date. No extensions,
exchanges or refunds will be given.
Cisco cannot make changes to discount requests after they have been submitted.
The exam discount is valid for one use only. Students who fail the certification exam will not be
issued a second exam discount.
Exam discount promotions, validity periods, and exam prices are subject to change. These changes
may occur without notice. Please request and redeem your discount in a timely manner to avoid being
affected by any changes.

Discount voucher eligibility indicates success in a Networking Academy course. It does not guarantee a passing score on a
certification exam. Cisco encourages you to prepare well for the certification exam to maximize your chances of passing.

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

A
Receive Discount
Voucher Eligibility
email notification

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

Verify that your

name and email
address on your
NetSpace profile are
accurate

2012 Cisco and/or its affiliates. All rights reserved.

Request Voucher
link appears on
your homepage

Click
Request
Voucher link,
confirm name
and email
address

Cisco Public

This is how your name will appear on your

certification certificate if you pass the exam. If
this is not correct or you would like to change
it to match your ID, please update your user
profile by clicking on your name at the top of
the screen.

Confirm
your name
Note your
Academy
Connection
ID # and
verify your
email

You must complete this prior to submitting

your discount request for the change to
appear on your certificate.

It is critical for your email address be an

account you will have access to until after you
take your certification exam, since this is how
exam details are communicated to you.
We will verify this address by sending an
email after you submit this request. Please
click the link in the email to complete the
verification process. Your discount will not
be processed until you complete this step.

Enter your
mailing
address &
click
Submit

Enter your
mailing
address

PLEASE NOTE: If you click Submit prior to 13

September you must take your exam before 30
September to use your voucher. If you can not take
your exam before 30 September wait until after 13
September to press Submit.

Click
Submit

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

Return to
your
homepage.
Request link
has
disappeared

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

10

G
Track your
Request
Status
through your
profile

Status message 1:
after request

Status message 2:
after verification
email sent

If you need to resend your verification

email, you may do so by clicking here

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

11

Before proceeding with the next steps, you must wait at least
24 hours to receive your information verification email

8 days

If you do not receive the email after 8 days you can

retrigger the email verification on your profile.

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

12

Check data in email

verification and click
the link to verify your
email address

Verification email sent from

[email protected]

If your name or email address is not correct, do

not click the link to verify. Return to your
NetSpace profile and
1. Update your name or email address and save.
2. Review your voucher status in Pending tab
3. Click resend email
4. A new verification email will be sent to you with
your corrected name or email address.

Status message 3:
after email verification

After verifying your name and

email, click the link to accept
the exam registration details

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

13

Receive Cisco
certification tracking
system login email
(no action required)

This is a standard system generated email from

[email protected]. No action is
required (you do not need to activate account).

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

14

Before proceeding with the next steps, you must wait 2

to 4 days to receive your Exam Discount Information and
Authorization to Test email from Cisco.

2-4
days

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

15

Receive Cisco
exam discount
information and
authorization to
test email

Status message 4:
after exam discount
information and
authorization to test
email sent

Please read the instructions to register carefully.

It is critical that the information you enter on
Pearson VUE pages is exactly the same as the
information provided in this email: your name,
email address, and Academy Connection ID. If
you enter information incorrectly on the Pearson
VUE site, you will not receive your discount.

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

16

Go to www.pearsonvue.com/cisco/ and
click Schedule a Test on the right panel

Go to
Pearson VUE
site & follow
prompts to
register for
exam

Click on Career Certifications and

Specialization Exams

3
Sign in or create account

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

17

It is critical that the information you enter

on these pages is exactly the same as
the information in the Exam Discount
Information email (your name, email
address, Academy Connection ID). If you
enter information incorrectly you will not
receive your discount.

As needed, create web

account and receive Pearson
VUE username and
password. Ensure that all
account data matches data in
your exam discount email

4
Enter your Cisco ID from your Exam
Discount Information email

2012 Cisco and/or its affiliates. All rights reserved.

Receive account confirmation email with

Pearson VUE username and password

Cisco Public

18

M
Schedule your
exam, enter your
promotion code
& pay remaining
balance

2012 Cisco and/or its affiliates. All rights reserved.

Visit student homepage on Pearson VUE

Click Schedule Exams

Select your testing center

Select your exam

Cisco Public

19

M
Schedule your
exam, enter your
promotion code
& pay remaining
balance

5
Enter exam promotion code

6
Promotion code is accepted
and discount is applied

7
Review your appointment
details

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

20

N
Receive
testing date
confirmation
& exam day
information

Your testing date confirmation email will

include:
Your name and contact information
Your order confirmation number
Location and directions to the testing
center
Instructions on what to bring
Important policies related to taking the
exam
Please read the email carefully.

2012 Cisco and/or its affiliates. All rights reserved.

Cisco Public

21

 2012 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

22

Thank you.