By Venu Gopal Sreepuram: Ntelligroup

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By

Venu Gopal Sreepuram


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INTELLIGROUP
Copyright 2010 © Intelligroup Inc. Private and Confidential
 Aviat’s Requirement

 Scope of Siebel Upgrade Assessment

 Siebel Upgrade Process-Overview

 Approach towards Solution

 Siebel Upgrade Assessment

Copyright 2010 © Intelligroup Inc. Private and Confidential


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Copyright 2010 © Intelligroup Inc. Private and Confidential


Client Requirement
 Aviat wants to upgrade it’s Siebel application from 6.2 to 8.1 Version
This process can be done in TWO steps as shown:

Siebel 6.2 Siebel 7.7 Siebel 8.1

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Copyright 2010 © Intelligroup Inc. Private and Confidential


Scope of Siebel Upgrade Engagement

 Identify Siebel Modules in Scope for Upgrade

 Identify level and complexity of customizations


 UI Customizations, Scripting, Schema Changes
 Process Changes
 Integrations with External Systems
 Existing Batch Jobs

 Localization: Is Siebel application implemented in local languages?

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Copyright 2010 © Intelligroup Inc. Private and Confidential


Siebel Upgrade Process-Overview

Copyright 2010 © Intelligroup Inc. Private and Confidential


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Copyright 2010 © Intelligroup Inc. Private and Confidential


Approach towards Solution

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Copyright 2010 © Intelligroup Inc. Private and Confidential


Upgrade Assessment

Post Upgrade
Task and support

Current Siebel CRM


environment and Business processes,
Siebel 8 functional redesign,
Analyze new Level of
Compatibility and current
product effort to
Integration Touch
upgrade requirements versus
functionality Points
obsolete requirements
that may be out
of scope

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Copyright 2010 © Intelligroup Inc. Private and Confidential


Upgrade Assessment-Contd.

The Upgrade Assessment should achieve the following objectives:

a) Assess the current Siebel CRM environment


b) Analyze new product functionality
c) Evaluate the complexity of the upgrade
d) Estimate the level of effort to upgrade
e) Assess business processes, functional redesign, and current requirements
versus obsolete requirements that may be out of scope

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Copyright 2010 © Intelligroup Inc. Private and Confidential

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