Mobilink
Mobilink
Mobilink
started its operations in 1994, and has become the market leader both in terms of growth,
as well as in terms of having the largest customer subscriber base in Pakistan - a base of
over 30 million and growing. We pride ourselves in being the first cellular service
provider to operate on a 100% digital GSM technology in Pakistan, also offering state-of-
the-art communication solutions to our customers.
Mobilink offers exclusively designed tariff plans that cater to the communication needs
of a diverse group of people, from individuals to businessmen to corporations and
multinationals.
To achieve this objective, we offer both postpaid (indigo) and prepaid (JAZZ) solutions
to our customers. Both indigo and JAZZ are the largest brands of their kind in Pakistan¶s
cellular industry. In addition to providing advanced voice communication services that
make the lives of millions of people easier, we offer a host of value-added-services to our
customers. To ensure customer satisfaction, Mobilink places extreme importance on its
network coverage. It is for this reason that we operate in over seven thousand destinations
nationwide, providing international roaming services in one hundred twenty countries
across the globe. In a nut-shell, we speak your language, everywhere. Mobilink -
Reshaping Lives!
Mobilink»s
Vision
Values
Customers are the heart of our success, placing their trust and
confidence in us. In return,we endeavor to anticipate customer needs
and deliver service, quality and value beyondexpectations.
Passion for Business Excellence:
Mobilink strives for excellence in all that it does. We aspire the highest
standards andraise the bar for ourselves every day. Our commitment
to world-class quality translates intounmatched service and value for
our customers and our stakeholders.
Trust & Integrity:
AtMobilink , we take pride in practicing the highest ethical standards in
an open andhonest environment by honoring our commitments. we
accept responsibility for our actions, andtreat anyone fairly, with trust
and respect.
Respect for People:
Our relationships drive our business. we respect and cover all our
stakeholders in highesteem. We staunchly believe in team work,
empowerment, and honor.
Responsible Corporate Citizen:
As the market leader, we recognize and fulfill our responsibility
towards our country andthe community we operate in.
we contribute
BRIEF
DESCRIPTION
Community
Mobilink believes in playing an active role in supporting the
community and socialdevelopment of Pakistan. Each year,Mobilink and
its staff contributesignificantly to charities and community projects to
help bring about abetter quality of life to the less privileged in the
community and enrichthe lives of Pakistanis through support in
education, health, arts, sportsand environment.
High quality education is the right of every Pakistani; but mostof the
time this right does not see the light of day. Education being oneof the
keys to socio-economic development, our cooperation with various
educational institutesis well established. Mobilink believes that
educating the next generation is a crucial investmentinto a better
future, and we are continually increasing our efforts in this
area. Mobilink Scholarships ProgramsMobilink currently supports
three scholarships at two leading universitiesin Pakistan: 1 Bachelors
scholarship each year at the Ghulam Ishaq Khan Institute
Engineering Sciences and Technology (GIKI) alternately for
Electronic /Electrical Engineeringand Computer Science. 2 scholarships
each per year; one for Masters and one for Bachelors in Computer
Science at the LahoreUniversity of Management Sciences (LUMS).
Health
Disaster Relief
Flood Relief
Following the devastation caused by the earthquake, which hit the
Northern Areas of Pakistan in 2005,Mobilink recognized the importance
of putting together a disaster relief team.Mobilink was able to
effectively and efficiently offer aid and support to the affectees of
floods inPakistan in the summer of 2007. Victims received aid
amounting to Rs. 1.5 million. Thisincluded food items, medicines, tents,
clothes and most importantly clean water.
EMPLOYEE MOTIVATION
AtMobilink employees are motivated by providing them recreational
activities, such as
Cricket
Football
Eid party
On spot awards
SWOT
ANALYSIS
OF
MOBILINK