Business Research Process
Business Research Process
Research Process
Types Of Research
1. Exploratory
– Initial research conducted to clarify and define the
nature of a problem
– Does not provide conclusive evidence
– Subsequent research expected
2. Descriptive
– Describes characteristics of a population or
phenomenon
– Some understanding of the nature of the problem
3. Causal
– Conducted to identify cause and effect relationships
Stages of the Research Process
Problem Discovery Discovery and
and Definition Definition
Review of
Literature and so on
Conclusions and
Research Report
Design
Sampling
Data Processing
and Analysis
Data
Gathering
“The formulation of the problem
is often more essential than its
solution”
Albert Einstein
Problem Discovery And
Definition
• First and probably most important step
• Too often neglected leading to costly errors
• Provides direction for the project
• Problem, opportunity, or monitor operations
• Discovery before definition
• Must not mistake symptoms for problem
Review of literature
State the research questions and
research objectives
Hypothesis:
• A statement
• that can be refuted
• by empirical data
Research Design
• Master plan
• Specifies methods and procedures
• Framework for action
Basic Research Methods
• Surveys
– Interview
– Questionnaire
• Experiments control conditions so that one or
more variables can be manipulated to test a
hypothesis
– Field
– Laboratory
• Secondary data
• Observation
Selecting a Sample
POPULATION
Sampling
• Who is to be sampled?
• How large a sample?
• How will sample units be selected?
– Probability Samples – every member of the
population has a known, nonzero probability of
being selected
– Nonprobability Samples
Data Gathering Stage
• Focus on error minimization
• Pretesting
Data Processing and Analysis
• Editing
Checking the data collection
forms for omissions, legibility
and consistency
• Coding
Rules for interpreting,
categorizing and recording
the data
Conclusions And Report Writing
• Effective communication of the research
findings
• Usually includes making recommendations
• “What does this mean to management?”
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