Shashikant Gupta Email – talk_shashi@india.

com

Cell No- 9705300799

Professional Summary
I have more than Five years of experience in IT industry, Two years of domain expertise
in LMS Application, Two year in CRM Application and One year in Application
maintenance.

Worked extensively in MS-SQL Server, ASP, JavaScript and HTML. He has worked
on Windows NT, 2000, XP, 98, 95.

Education
Degree University/Institute Year of Passing
Masters CDAC (12/2003)
Diploma in
Computer
Applications
A – Level Doeacc Society New Delhi (7/2001)

BSc Kanpur University (08/2000)

Experience
Organization Designation Duration
Satyam Computer Services Ltd., Sr. Software Engineer (02/2007) – (till date)
FCS Software Solutions Limited Sr. Software Engineer (09/2003) – (02/2007)
Technical Skills
OPERATING SYSTEMS Windows NT/2000/XP/98/95
LANGUAGES ASP, VBScript, JavaScript, XML, XSLT
DATABASES MS-SQLServer 2005
GUI HTML, Java Script
CASE TOOLS VSS
WEB RELATED ASP, VBScript, JavaScript
TOOLS & UTILITIES Dreamweaver
DOMAIN KNOWLEDGE LMS,CRM,APPLICATION Support

Projects Profile

1. Project Name : BGCOE Other Apps

Client Microsoft
Role Problem Management/Team Lead
Organization Satyam Computer Services Ltd. (CLO – Microsoft Campus)
Duration (03/2008) – till now
Team Size 7 Module :Application Support
Environment Software Database : MS-SQLServer 2005,IIS and Server
maintenance
Tools : Visual Studio
O/s :Windows 2000

Project Description

Other Apps space contains several Applications for which I provided support and
maintenance.

Contribution
As a Problem Management/Team Lead, was responsible for
• Worked on escalation raised by L3 team.
• Worked on SQL 2005 jobs and procedures.
• Continuous meetings with Microsoft Managers and Customer for future
planning.
• Direct Customer interaction.
2. Project Name : BGIT Cornerstone
Client Microsoft
Role Sr. Software Engineer/Team Lead
Organization Satyam Computer Services Ltd. (CLO – Microsoft Campus)
Duration (06/2007) – (09/2007)
Team Size 4 Module :UI and SQL job
Environment Software Languages : ASP, XML, XSLT
Database : MS-SQLServer 2005
Tools : Visual Studio
O/s :Windows 2000

Project Description

Cornerstone provides a Web-based interface for dozens of tasks in the areas of Change
Requests, Knowledge Base, Operations, People, Service/Release Management,
Administrative, and Metrics. Cornerstone Executable provides the window based
interface for the Incident Management (IR) and several other tasks related to the IR like
Creating, Escalating assigning prioritizing etc.

Contribution
As a Sr. Software Engineer/Team Lead, was responsible for
• Creation and updating of SQL import jobs, Store Procedures and
functions.
• Creation of user interface using XML and XSLT.
• Client interaction.

3. Project Name : BGIT Scorecard

Client Microsoft
Role Sr. Software Engineer/Team Lead
Organization Satyam Computer Services Ltd. (CLO – Microsoft Campus)
Duration (04/2007) – (05/2007)
Team Size 2 Module :ETL jobs & Cube
creation
Environment Software Languages :
Database : MS-SQLServer 2005
Tools :
O/s :Windows 2000
Project Description

Scorecard is the project that KPIs and metrics for all processes, through the use of
scorecard and dashboard for all the key roles (in BGIT & BGIT Customers). The goal of
this project is to facilitate continuous improvement in the services BGIT provides to its
customers by base lining metrics & measuring the ongoing improvement for the
processes, functional areas and teams.

Contribution
As a Sr. Software Engineer/Team Lead, was responsible for
• Creation and updating of ETL jobs.
• Creation of cubes and deciding facts and measures.
• Client interaction.
• Writing Technical Specs.

4. Project Name : Canon Achiever Platform

Client Canon India Pvt. Ltd
Role Sr. Software Engineer/Team Lead
Organization FCS Limited
Duration (03/2006) – (02/2007)
Team Size 3 Module : Complete Application
Environment Software Languages : ASP, VBScript, JavaScript
Database : MS-SQLServer
Tools :Dreamweaver
O/s :Windows 2000

Project Description

Canon Asia Pacific is to streamline Sales, Marketing, Training, HR and Finance to

capture the capability management, career tracking, development and skill set
management, performance tracking and management all through one channel. LMS
provides an infrastructure that can be used to rapidly create, modify, and manage content
for a wide range of learning to meet the needs of rapidly changing business requirements.
The LMS uses its detailed data on learner scores, question choices, and navigation habits
to give content managers crucial information on the effectiveness of the content. Learners
can study available courses on the LMS and then further request for Assessments and
Certifications.
Contribution
As a Sr. Software Engineer/Team Lead, was responsible for
• Developed user’s interfaces using ASP/HTML.
• Database designing coding, Client interaction, CRR fixing and manual
creation

5. Project Name : DW (Digital Workplace)

Canon India Pvt. Ltd
Role Module Lead
Organization FCS Limited
Duration (06/2005) – (02/2006)
Team Size 3 Module : Time sheet, reports &
Role based interfaces
Environment Software Languages : ASP, VBScript, JavaScript
Database : SQL Server
Tools : Dreamweaver
O/s :Windows 2000

Project Description

The Digital Workplace (DW) for Canon is a centralized channel for ensuring the smooth
functioning and digitizing of all the projects and activities in COE. It serves as an
interface for the clients to monitor the progress of projects. The development team uses it
and the client to communicate, view and access projects and reports. It is also used for
creating e-learning projects schedule, uploading the completed projects and delivering
them for client review.
It provides for smart and transparent project management and better client
communication by making the development process visible to the client so that they
monitor the progress of various projects and give feedback to the development team and
communicate the updates on the project documents, deadlines and schedules to each
member individually.

Contribution
As a Software Engineer, was responsible for
• Developed user’s interfaces using ASP/HTML.
• Database Designing, Coding ,CRR fixing and manual creation
6. Project Name : ACE
Client Canon India Pvt. Ltd
Role Team Member
Organization FCS Limited
Duration (01/2005) – (05/2005)
Team Size 2 Module : Admin & job reports
Environment Software Languages : ASP,VBScript,JavaScript
Database : SQL Server
Tools :Dreamweaver
O/s :Windows 2000

Project Description

The “ACE” Application program proposed to be developed for the automation of existing
Business Process used in the Canon service centers for the management of “Receipt,
repair and Delivery” of Canon products. This will be a web-based application accessible
via the Internet Explorer.

Contribution
As a Software Engineer, was responsible for
• Developed user’s interfaces using ASP/HTML.
• Database designing and Coding

7. Project Name : MCO

Client Canon India Pvt. Ltd
Role Team Member
Organization FCS Limited
Duration (09/2004) – (12/2004)
Team Size 3 Module : Admin & User Interface
Environment Software Languages : ASP, VBScript, JavaScript
Database : XML was used as database
Tools :Dreamweaver
O/s :Windows 2000
Project Description

My Canon office provides e-learning courses for the new products that are launched by
Canon time to time. ASP and HTML are used as front end and XML is used as Back End.
The main feature of MCO is that it is launched as multilingual.

Contribution
As a Software Engineer, was responsible for
• Developed user’s interfaces using ASP/HTML.
• XML creation

8. Project Name : PEP

Client Canon India Pvt. Ltd
Role Team Member
Organization FCS Limited
Duration (05/2004) – (08/2004)
Team Size 3 Module : Admin & User Interface
Environment Software Languages : ASP,VBScript,JavaScript
Database : SQL Server
Tools :Dreamweaver
O/s :Windows 2000

Project Description

Basically PEP is designed keeping in mind easy interaction between the different clients
working with canon. All the business related issues can be solved online using this site. it
gives complete information about the production, sale status which are in operation in
different countries.

Contribution
As a Software Engineer, was responsible for
• Developed user’s interfaces using ASP/HTML.
• Database designing and Coding
9. Project Name : ISS (Interactive Support System)
Client Canon India Pvt. Ltd
Role Team Member
Organization FCS Limited
Duration (10/2003) – (04/2004)
Team Size 2 Module : User Interface & Reports
Environment Software Languages : ASP, VBScript, JavaScript
Database : SQL Server
Tools :Dreamweaver
O/s :Windows 2000

Project Description

This is a CRM tool for the Best Buy Company, which is located in North America
specialty retailer of, consumer electronics, personal computers, entertainment software
and appliances.
The Best Buy Company provides a cd-key with its products and that cd-key is used to
register with the site i.e. learning place.com. Learning place.com provide assistance to
courses which deals with the support to the customer of bestbuy company.
By the time passes there comes a lot of complains from the customer side and they
want assistance with themselves for proper usage of products and helping them to register
with the Learning Place site and get the benefits of the courses provided by the
learnigplace.com.
To overcome from this problem ISS (Interactive Support System) comes in to the
picture.

Contribution
As a Software Engineer, was responsible for
• Developed user’s interfaces using ASP/HTML.
• Database designing and Coding
Personal Details

Name Shashikant Gupta

Email Id [email protected]

Passport No. Applied Valid Up to:

Location Hyderabad

Home: 9705300799
Contact Numbers

Work: 9705300799