Five Phases of Destination Branding
Five Phases of Destination Branding
Five Phases of Destination Branding
CELEBRITY
PROBLEM PLACE
LOW
LOW
CELEBRITY VALUE
HIGH
THE BAHAMAS
POLAND UKRAINE
ANTARTICA
FIVE PHASES OF DESTINATION BRANDING Phase 1: Market investigation, analysis and strategic recommendations Phase 2: Brand identity development Phase 3: Brand launch and introduction Phase 4: Brand implementation Phase 5: Monitoring, evaluation and review Morgan and Pritchard, 2002, pp. 26-30 communicating the vision
Level 5
Level 4
What does value mean for the typical repeat visitor? What psychological rewards or emotional benefits do people get by visiting this destination?
Level 3
Level 2
Level 1
What are the tangible, verifiable, objective, measurable characteristics of the destination?
Challenges of Destination Brandi Destinations are not a single product but composite products consisting of a mix of different components (the destination mix). Destination marketers have little control over the destination mix they are branding. There is a diverse range of organizations and partners involved in crafting and delivering on the brand.
Often there is a lack of enough funding for branding efforts. Political influences may be felt. Area Positioning Rational Benefit Emotional benefits Personality
Britain
I feel stimulated by the enriching, often paradoxical experience of Britain. At ease among the open friendly culture
Great/solid yet accessible. Cold in appearance yet friendly. Traditional yet innovative Open-minded. Casual, Unorthodox. Vibrant. Creative Independent. Warm. Mysterious. Rugged. Feisty
London
Diverse culture, arts, glamour pageantry, nightlife, music, cosmopolitan, fashion Rugged, unspoilt, wilderness, dramatic scenery, romantic history, heritage/folklore, warm & feisty people Natural, dramatic beauty, poetry and song, legend and mystery Afternoon teas, quaint pubs, cathedrals, rivers, canals, lakes
I feel liberated by the vibrancy of London. Stimulated by the wealth of heritage and culture I feel in awe of the elements in Scotland. Embraced and rejuvenated by the warmth of the people
Scotland
Whales
I feel inspired by the lyrical beauty of Whales. Uplifted by the spirituality of the environment I feel fulfilled by experiencing the quaint culture. Relaxed by the harmonious countryside. Soothed by the outdoors
Honest. Welcoming. Romantic. Down to Earth. Passion Conservative. Pleasant. Refined. Hearty. Humorous. Approachable
England