SURPASS NGN Overlay Solutions

Power up Your Profits with Next Generation Networks

www.siemens.com/surpass

SURPASS NGN Overlay Solutions

Taking Stock of the Situation
SURPASS supports LifeWorks, the Siemens vision and strategy for the future of telecommunications. SURPASS opens the door to the world of Next Generation Networks with its attractive applications and smooth migration towards all-IP and optical networks. It provides the building blocks for your network of the future: s Next Generation Switching Carrier-grade and customized Voice over IP solutions are complemented by a wide range of attractive converged voice/data applications. s Next Generation Optics Flexible solutions for migrating your transport network towards NGN while keeping track of OPEX. s Next Generation Access A complete range of flexible access solutions offering any voice, data and video service required for today and tomorrow. s Next Generation Network Management Comprehensive management solutions based on standards and open interfaces, guaranteeing evolution capability and the fastest possible launch of new services. The Next Generation Network presents a persuasive value proposition to network operators. Functionality is decoupled from hardware, allowing the operator much more flexibility in installing, configuring, growing, and operating the various components of the network. Its design affords significant revenue and cost advantages. On the revenue side, by centralizing applications and service control, you can introduce new services faster. And new IP-enabled services deliver an enriched experience to the end user as well as greater profit potential to the operator by converging the best attributes of voice, data, and video communications in more adaptive and intuitive sessions. Delivering these capabilities over a single platform and across a simplified network structure eases cost pressures on operators who are otherwise laden with separate networks to scale and maintain. As indicated in Figure 1, recent studies confirm that reductions in operational costs, the ability to offer new services, new service bundles and scalability advantages are key drivers of Next Generation Network deployment plans by major network operators. Widespread recognition of the need to migrate to the Next Generation Network does not, however, diminish the pressure to do so in a financially sound manner. Indeed, the economic slowdown in much of the world is driving many operators to expand their early thinking on how best to implement the Next Generation Network. Many operators seek extension solutions, in which TDM investment is capped and the Next Generation Network is deployed to accommodate their ever-growing voice networks. Other operators pursue replacement solutions in which Next Generation Network elements replace faulty or manufacturer-discontinued TDM switches. Today, we recognize that many of you are considering overlay solutions in which investment in the Next Generation Network is incremental to and independent of your legacy systems. Appreciating the Implications Heightened interest in the overlay approach reflects two broad trends: a) Market challenges are fostering a change in investment priorities Many operators are experiencing erosion in their core voice business as a result of economic contraction, wireless substitution, competition from new entrants and premise-based solutions. Without voice line growth as a driver, they are shifting their investment priorities away from cap and grow scenarios. Under constrained budgets, replacement projects and network overhauls that will help operators save future operating expenses are losing favor to small-scale projects that address more immediate concerns. Overlay solutions offer an incremental, success-based approach to building the Next Generation Network. After the aggressive cost cutting of recent years, operators are now focused on solutions that will help them increase top-line revenues.

Contents
Page 2 Page 4 Page 6 Page 8 Page 10 Page 12 Page 14 Page 16 Page 18 Page 19 Page 21 SURPASS NGN Overlay Solutions SURPASS NGN Overlay Portfolio Overlaying Solutions on the Network SURPASS Voice over Cable SURPASS Voice over Broadband SURPASS Business Connection SURPASS NextGen Applications Managing SURPASS NGN Overlay Solutions Highlights at a Glance The SURPASS Product Family Abbreviations

Operational Costs Ability to Offer Bundled Services Available Services from NGN Equipment

4.63 4.44 4.44

With many operators having achieved commendable improvements in their balance sheets, the push toward qualitative growth is overtaking the need for quantitative growth. This has set the tone for revenue-, margin- and market-driven purchasing behavior. Many network operators are revising their view of service and feature requirements. They are becoming less concerned with replicating CLASS 5 feature sets and more interested in delivering net gains in functionality. Multimedia capabilities will enhance their position in the communications value chain. After upgrading much of their network to support two-way digital communications, many cable operators in the race to triple play are allocating investment toward voice telephony. b) At the same time, market opportunities for new services are becoming clearer Successful trials and initial VoIP rollouts are assuaging users concerns over VoIP technology and Quality of Service. One-wire cost advantages of IP telephony are driving more enterprises toward IP solutions above and beyond IP contact centers. A proliferation of native IP clients and broadband access subscribers is rapidly expanding the addressable market for converged services and applications. An overlay approach helps the network operator accommodate demand for new services without touching the CLASS 5 network. A lower-cost service platform will help operators achieve highly competitive pricing,

which will further stimulate demand. Regulators are continuing down the path of forming policies that encourage infrastructure investment that is tied to the deployment of broadband-enabled services. Our SURPASS NGN Overlay Solutions help you capitalize on the flexibility presented by an overlay approach. We believe this flexibility will help you deploy new services more quickly than the competition and capture market share and deploy services more cheaply, increase profits and also deploy services where the competition cannot and create new markets. These advantages will help you migrate to Next Generation Network very profitably. SURPASS hiQ 8000 supports the LifeWorks concept and offers next generation applications that enable you to play a major role in this new world of communication. Providing new IP-based services will help you satisfy upcoming and evolving customer demands, tap into new revenue sources and lead the emerging market. From our extensive work in modeling the cost-benefit relationship associated with our solutions, we have reached certain conclusions. The revenue opportunities they will enable you to exploit over a six to eight year period will help you realize an internal rate of return (IRR) on your investment in excess of 100%. Breakeven occurs in less than three years. And offering new services over fewer network elements (a lower cost platform) assures that youll achieve the margins you need to improve your bottom line.

Scalability Allow 3rd Party Service Creation Open-, Standards-based Interfaces

4.07 3.85 3.85

Consolidate Number of Networks 3.61 Footprint/Rack Space Cost per Port 0 1 2 3.51 3.17 3 4 5

not important

most important

Figure 1: Drivers in Next Generation Network deployment decisions

LifeWorks Smart Communications Made Easy LifeWorks is the Siemens ICN concept for the elimination of fragmented user communication experiences and the removal of barriers between all networks, whether private, public, mobile or fixed. Services, applications and functionality will be available throughout the different networks without limiting performance or security. Homogeneous operability simplifies using services. To realize this, Siemens ICN uses the SURPASS carrier solution and the HiPath enterprise solution, bringing these solutions together. LifeWorks gives network operators the possibility to offer new, innovative services, allowing differentiation from competitors and the exploitation of additional new sources of income. Due to the enhanced convenience and value which the operator can offer, productivity is markedly increased when communications throughout business and private environments are integrated.

SURPASS NGN Overla

Making Essential Choices The future of infrastructure investments has become an issue over the past few years. Voice services are still your major revenue source, but increased pressure to drive revenues and protect your customer base is forcing a shift of investment capital into alternative network solutions. It may not even be clear, however, which of these solutions offer appropriate returns.

The SURPASS NGN Overlay Solutions are specifically designed to address this market situation. They address the needs of service providers looking to drive revenues through the introduction of new IP-based services, offering clear-cut technological and financial advantages. The SURPASS NGN Overlay Solutions portfolio includes SURPASS Business Connection for delivery of business-related services, SURPASS Voice over Broadband for bundled voice and content delivery, SURPASS Voice over Cable for bundled voice and content delivery within an HFC environment, and SURPASS NextGen Applications to provide our solutions and therefore our customers with a clear competitive advantage. SURPASS NGN Overlay Solutions are targeted at those service providers who are looking to: s Drive revenues and increase profitability through the introduction of new services and applications s Reduce customer churn by offering their customers a more compelling feature set s Take advantages of networking efficiencies that can only be realized through the use of packet technologies.

y Portfolio

Key Elements of a Successful Strategy

The foundation for all SURPASS NGN Overlay Solutions is the SURPASS hiQ 8000 Softswitch, along with the SURPASS hiG Family of Media Gateways and the NetManager i-suite. You, the operator, face strong competition in todays deregulated markets, which require solutions that offer the flexibility to add new services and the scalability to grow to meet customer demand. This places increased importance on making the right networking decisions. With SURPASS NGN Overlay Solutions and the SURPASS hiQ 8000, service providers obtain the networking flexibility needed in todays competitive environment. s SURPASS hiQ 8000 Softswitch The SURPASS hiQ 8000 Softswitch is a carrier-grade, universal switching and service delivery platform that gives you a profitable, practical approach to Next Generation Network control. The SURPASS hiQ 8000 supports industry standard protocols and supports not only legacy voice features but also enhanced next generation services and real-time multimedia services. s Management Systems SURPASS NGN Overlay Solutions are managed using the NetManager i-suite portfolio. NetManager i-suite is comprised of four products: NetManager iNMC, iPMC, iSMC, and iSSC. NetManager iNMC is a client-server based Element Management System (EMS) providing graphical management interfaces for the configuration, monitoring, and troubleshooting of the SURPASS hiQ 8000 Softswitch and the SURPASS hiG 1100/1200 Media Gateways. NetManager iSMC expands the provisioning capabilities offered for the SURPASS hiQ 8000 to include subscriber, business group and lawful intercept administration. The NetManager iSSC is a web-enabled toolkit you can incorporate into your subscriber-facing web portal. Finally, NetManager iPMC allows your operations center to monitor and supervise critical parameters related to your network.

s SURPASS hiG 1100/1200 Media Gateways Another key component of SURPASS NGN Overlay Solutions is the SURPASS hiG family of Media Gateways. The SURPASS hiG Trunk Gateway family is comprised of scalable, carrier-grade, standards-based platforms that mediate TDM traffic between PSTN and IP networks. The SURPASS hiG family provides support for a wide range of bearer traffic, including voice, fax, modem, and ISDN over IP, as well as support of standardsbased control protocols.

Overlaying Solutions on the Net

SURPASS NGN Overlay Solutions are standards-based, allowing easy integration into an existing carrier network and the PSTN. The flexibility and multi-protocol interfaces of the SURPASS hiQ 8000 and SURPASS hiG platforms provide for a single core network architecture to deliver services and applications over multiple access network types. Using standard protocols such as SIP, MGCP, and SOAP/XML enables easier and faster integration with new network components and application platforms. To further simplify network integration, the SURPASS hiQ 8000 Softswitch and SURPASS hiG Media Gateways share the same GUI-based element management platform, the NetManager iNMC, providing for easier operations and integration with OSS/BSS systems. SURPASS NGN Overlay Solutions are designed to provide carriers with cost-effective solutions for delivery of voice and data services today and in the future. These solutions are designed to deliver carrier-grade end-to-end solutions for voice and video services and next generation applications over the broadband network scenarios used by carriers today. Based on the SURPASS hiQ 8000 Softswitch and SURPASS hiG Media Gateways, they target the key network scenarios that will enable carriers to quickly deploy next generation applications and services. SURPASS NGN Overlay Solutions offer best-in-class technology that reduces operational expenses and increases profits, lowering total cost of ownership. SURPASS optimizes your return on investment through feature-rich, high-performance, scalable networking solutions.

SURPASS hiQ 8000 Softswitch

Network Interworking
SCP LNP

Enterprise Application Servers

TCAP
ISUP

800

GCP,TGCP,H.248

NextGen Applications

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STP

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SIP,NCS,DQoS

we SURPASS Feature & Media Servers

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IP QoS Network

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Switch Switch Switch

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IP PBX
PBX
@ccess

SURPASS hiG 1200

SS7 PSTN / ISDN

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CPG

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IAD/CPG

MTA

Voice over Broadband

Figure 2: SURPASS NGN Overlay Solutions network scenarios

Voice over Cable

work
SURPASS NGN Overlay Solutions focus on the following areas: Voice over Broadband Delivering integrated voice and data applications over broadband network infrastructure (DSL, Ethernet, Fiber) Voice over Cable Delivering PacketCable-based voice and data services over HFC networks for cable operators Business Connection Delivering IP-based hosted services, PBX and IP PBX connectivity for large and small enterprises NextGen Applications Delivering integrated applications over the Voice over Broadband and Voice over Cable and Business Connection solutions architectures As a family of solutions, the Business Connection and NextGen Application solutions utilize both Voice over Broadband and Voice over Cable solutions to enable delivery of services to both residential and commercial customers.

Voice over Cable

Integrated Voice/Data for Residential Market

Business Connection

Hosted Services, PBX and IP PBX Connectivity for Enterprises

Voice over Broadband

Integrated Voice/Data for SOHOs and Residential Market

NextGen Applications

Cross-functional Application Packages

Based on the SURPASS hiQ 8000 Softswitch and the SURPASS hiG 1200 Media Gateway platforms Centralized call control provided by SURPASS hiQ 8000 Softswitch Connectivity with existing TDM network provided by SURPASS hiG 1200 Media Gateway Open architecture allowing for solution integration of best-in-class applications packages
Figure 3: SURPASS NGN Overlay Solutions

SURPASS Voice over Cable

Enter the Rich Voice Market and Grow Your Bottom Line As a cable operator, you started by providing CATV services such as basic cable, movie channel and pay-per-view. Then the high volume data generated by the Internet created a demand for broadband access and you attacked this new market with cable modems to provide high speed Internet access. After having built up an access network for TV and data, why not get into the major profit generator the voice market? You are ideally situated to leverage your access networks, and your position as a bundled services provider will allow quick penetration of the high revenue voice market. This is, and will remain, the most profitable telecommunication service in the near future. Besides the revenue increase, diversification and service bundling of TV, Internet and voice will improve your customer retention. Benefit from Your Unique Position You own the access and have a huge customer base. You are perfectly suited to diversify your product portfolio by offering a complete service bundle consisting of video, cable TV, high-speed Internet access and high-quality telephony services. In addition, your unique position is made even stronger due to the fact that your current customers are your best customers, the ones who have more money and are willing to spend it on entertainment. By entering into the voice market you will experience a huge increase in your revenues besides the significant competitive edge you will gain over companies offering services in the traditional manner. Business figures can be further improved by adding multimedia services to the network capabilities. All you have to do is to add certain new components to your existing HFC network the most expensive part of a network in order to start benefiting from the revenue generated by voice services. Siemens, with its end-to-end IP carrier-grade SURPASS Voice over Cable solution, will support you at every step in this new challenge. In addition to the existing Cable Modem (CM) and Cable Modem Termination System (CMTS), the SURPASS Voice over Cable solution adds four key elements the SURPASS hiQ 8000 Softswitch (central intelligence), SURPASS hiG 1100/1200 Media Gateway (interface with the TDM network), Resource Server (full IP-based announcements and interactive dialogues in different languages) and MTA/eMTA (Multimedia Terminal Adapter or embedded MTA). The Siemens SURPASS Voice over Cable solution has been successful in interoperability tests with all major vendors CMTS and MTA equipment in CableLabs. This amply displays Siemens high degree of commitment to PacketCable standards and gives you a broad range of options when choosing the best equipment for your network. The SURPASS Voice over Cable solution supports all existing TDM voice features, such as call indication, call restriction and call forwarding features, and regulatory features. It also guarantees interworking with traditional PSTN/ISDN subscribers. The SURPASS hiQ 8000 Softswitch lets you handle customer and inter-carrier connections accounting by providing all relevant information for billing purposes. The interface towards the PSTN network is made via trunk interfaces with the SS7 signaling protocol, guaranteeing flexible and cost-effective network design, fast deployment and optimal traffic routing and congestion control on the TDM side.

SS7 signaling can be transported over the IP network from the interconnection points (SURPASS hiG Media Gateways) to the Softswitch. The SURPASS Voice over Cable end-toend IP solution complies with the globally agreed Packet-Cable standard based on PacketCables Network-based Call Signaling (NCS) architecture and is DOCSIS 1.1-com-

pliant. It supports the DOCSIS 1.1 Quality of Service mechanisms and meets carriergrade standards set by IETF, ITU-T, CableLabs, ETSI and other standardization bodies. The SURPASS Voice over Cable solution is not only about Voice over Cable. It also supports a wide range of new generation SIP and H.323-based customer premises equipment.

The SURPASS hiQ 8000 Softswitch, being highly flexible, permits new deployment of innovative multimedia applications combined with third-party applications integrated by Siemens. Two of these innovative multimedia services, SURPASS NextGen Applications and SURPASS Business Connection, are described in the following chapters.

SURPASS hiQ 8000 Softswitch

NetManager iNMC/iSMC
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TDM Network

Internet

(EURO) DOCSIS 1.1 PSTN/ISDN Subscribers

PacketCable 1.0
Figure 4: SURPASS Voice over Cable

Provisioning over one Platform

The business case for Siemens SURPASS Voice over Cable solution is both attractive and robust. Our Voice over Cable solution can be deployed to help you more effectively target your markets with compelling and competitively priced voice, data, and video services a true triple play provisioned over a converged platform. As your subscribers single-source provider of telephony services, broadband access and entertainment content, you will benefit from reduced subscriber churn. Our IP-based solution will help you deliver an enriched experience to your subscribers by mixing the best attributes of voice, data, and video communications into more adaptive and intuitive sessions. Your subscribers will enjoy greater utility from new features, while you improve your profit potential. By centralizing your service platform, your investment in call control is minimized, but your ability to reach existing or new markets quickly and efficiently is vastly improved. Our solution leverages your investment in two-way digital infrastructure. By expanding your service portfolio to include voice, you can increase the Average Revenue Per User (ARPU) by more than 30%. By serving more subscribers over fewer network elements, you will enhance your Return on Assets (ROA). You will also gain greater pricing flexibility. Having the ability to price and package your services more competitively will help you attract and retain your subscribers without sacrificing attractive margins. Advance your position in the race to triple play with Siemens Voice over Cable solution.

SURPASS Voice over Broadband

Deploy New Services Faster and Cheaper In the telecommunications market, customers show a growing demand for broadband Internet access. In order to handle the emerging data traffic, carriers build up or expand their IP networks. But why should you use your network only for simple data transport without seizing the opportunity to additionally offer voice or even voice-data converged services over your broadband infrastructure? SURPASS Voice over Broadband is the Siemens carrier-class end-to-end solution for cost-effective provisioning of voice and next generation services to packetbased subscriber lines or customer premises equipment. It combines the power of todays PSTN feature richness and reliability with the higher bandwidth, flexibility and economic savings of IP-based data networks. Thrive on the New Generation of Broadband Services The trend towards broadband access (via xDSL, Cable Modem, Ethernet, Wireless Local Loop or Powerline) is already a market fact. Broadband services will grow significantly in the next few years, and you may have invested heavily in your data infrastructure without the revenue benefit you are accustomed to receiving from voice services. In order to succeed, you must restore profitability by more efficiently using your installed infrastructure and offering lucrative add-on services to broadband subscribers, while at the same time reducing future investment costs. The telecommunications markets of today are also highly competitive, giving your customers the opportunity to choose their provider at will. Since business customers have a high impact on your revenues, it is essential to keep them satisfied. But how can you address these customers? SOHO (Small Office/Home Office) and SME (Small and Medium Enterprise) customers often require broadband data in combination with several voice lines, and you have the solution for them SURPASS Voice over Broadband. The SURPASS Voice over Broadband solution provides you with the Next Generation Network way of transporting voice and data over any broadband access media such as xDSL, Hybrid Fiber-Coax, MetroEthernet, Wireless Local Loop, WiFi or Powerline. In essence, you must add three key elements to the core of your network and place IP clients in your customers premises. The core elements are the SURPASS hiQ 8000 Softswitch (central intelligence), SURPASS hiG 1100/1200 Media Gateway (interface with the TDM network) and Resource Server (IP-based announcements and interactive dialogues in different languages). Possible IP clients are CPG (Customer Premises Gateway), IAD (Integrated Access Devices), IP phone, or a softphone. Since SURPASS hiQ 8000 is compliant with IETF RFCs and ITU recommendations, IP clients can support any one of the following protocols: SIP, H.323 or MGCP/H.248. This provides you a broad range of options for choosing the best equipment for your network. The SURPASS Voice over Broadband solution supports all existing TDM voice features, such as call indication, call restriction and call forwarding and regulatory features.

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It also guarantees the interworking with traditional PSTN/ISDN subscribers. The SURPASS hiQ 8000 Softswitch lets you handle the accounting of customer and inter-carrier connections by providing all relevant information for billing purposes. The interface towards the PSTN network is made via trunk interfaces with the SS7 signaling protocol, guaranteeing flexible and cost-effective network design, fast

deployment and optimal traffic routing and congestion control on the TDM side. SS7 signaling can be transported over the IP network from the interconnection points (SURPASS hiG Media Gateways) to the Softswitch. The SURPASS Voice over Broadband solution is not only a voice solution. It also supports the whole new generation of applications based on SIP.

The SURPASS hiQ 8000 Softswitch, being highly flexible, permits new deployment of innovative multimedia applications combined with third-party applications integrated by Siemens. Some of the innovative multimedia services such as IP Video Conferences, Unified Messaging, Presence, Instant Messaging, and other business services that enhance productivity can be seen in the following chapters.

SURPASS hiQ 8000 Softswitch

NetManager iNMC/iSMC
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SIP

IAD
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.323 GCP/H SIP/M

SIP/MGCP

Copper Access Network

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Switch Switch Switch

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IP Core Network

IP Phones Metro Ethernet Access Network Enterprises e.g. SURPASS hiT

Figure 5: SURPASS Voice over Broadband

SURPASS hiG 1100/1200 Media Gateway

TDM Network

Internet PSTN/ISDN Subscribers

VoIP Services Drive New Growth

Our Voice over Broadband solution will help you achieve a competitive advantage in the residential and small business sectors of your market. You will be positioned to offer new voice and data services at highly competitive prices, while achieving very attractive margins. And you will fortify your position in the battle for broadband access market share. Among incumbent local operators, some loss of traditional POTS revenue is likely to occur with the introduction of VoIP services. However, reduced subscriber churn, revenues from new customers, more revenue from existing customers, additional broadband access subscriptions, and greater profit potential from new features collectively outweigh the risks associated with cannibalization. Operators launching VoIP-based services in new regions will benefit immediately by saving on average some 50% to 60% in initial outlay for network equipment, depending on the scale and scope of their commercial rollouts. The centralized service platform and streamlined architecture of our Voice over Broadband solution results in a network that is easier and cheaper to operate, maintain, and grow. Your network grows in step with demand in your markets. The risk of low service adoption is far less than with traditional network solutions, which cannot cost-effectively address markets with variations in service demand. This allows you to capture market share, deploy services less expensively, increase profits, deploy services where others cannot, and create new markets.

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SURPASS Business Connection

Profiting from Enterprise Needs As corporate IT staff and telecom managers place greater emphasis on VoIP to improve their overall business performance, the market for hosted IP voice services is growing. Enterprise customers seek the new applications that the Next Generation Network offers to improve overall business performance, and many look to outsourcing telecom functions to help minimize their costs. With Siemens SURPASS Business Connection, you can capitalize on enterprise needs by offering a compelling suite of hosted communication services, allowing you to gain new revenue, protect your embedded base and even win back customers that had already opted for CPE solutions. The SURPASS Business Connection network architecture is shown in Figure 6. SURPASS Business Connection supports CLASS 5 business features available to PSTN subscribers today, with enhancements via a web user Interface that make these features easier to manage and use. It opens the door for next generation applications and services that enhance voice service offerings, such as Web Conferencing (voice and video), Unified Messaging and Click-to-Call. These new and intuitive service offerings can improve market penetration and usage, as well as per-subscriber revenue, contributing to overall revenue growth. Enterprise provisioning and maintenance tasks (moves, adds and changes) are also web-based and user-friendly, and give Enterprises real-time access to data such as call logs and billing information. Enterprise administrators will be able to easily perform tasks that they would prefer to manage as part of their business operations, a value proposition that can translate into savings in your overall operation costs. With SURPASS Business Connection you can migrate your subscribers to a softswitchbased network architecture in a practical, cost-effective manner, leaving your existing PSTN network and services intact while accelerating time-to-market for new service offerings. At the core of SURPASS Business Connection are extremely robust and open platforms, like the SURPASS hiQ 8000 Softswitch, SURPASS hiG 1100/1200 Media Gateway and Network Management Center (NetManager iNMC), which utilize standards-based legacy and Next Generation Network protocols such as SIP, MGCP, SS7 and IN/AIN. This allows you to choose and integrate best-in-class Next Generation Network applications, deliver new services with carrier-class reliability and have the extensive service portfolio you need to differentiate yourself in a competitive marketplace. SURPASS Business Connection is built on a high-density and distributed architecture that is scalable, fits in a very small footprint and can reduce your infrastructure and operations costs. SURPASS Business Connection also allows you to connect existing PBX customers, both legacy and VoIP, and ensures that you comply with regulatory service requirements, such as Equal Access, LNP, Emergency Service/E911 and lawful interception/CALEA. Competitive services, higher revenues, lower operating costs and regulatory compliance SURPASS Business Connection will improve your bottom line.

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SURPASS hiQ 8000

Soft Clients

3rd Party Application Servers Voice Mail, Instant Messaging Conferencing, Feature Server (opt.)

S IP

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Figure 6: SURPASS Business Connection

Enterprise

Enterprise

Become Your Subscribers Trusted Partner

Siemens SURPASS Business Connection solution offers you a success-based approach for delivering greater value to your most important business subscribers and prospective customers. By centralizing your service platform, your investment in call control is minimized, while your ability to reach existing or new markets quickly and efficiently is vastly improved. A lean architecture that can be grown in step with demand in your markets helps ensure your success. Initial capacity build and marketing campaign expenses may be recovered faster because of the flexibility afforded by the Business Connection solution. The risk of low service adoption is far less than with traditional network solutions, which cannot cost-effectively address markets with variations in service demand. By serving more subscribers (new or existing) over fewer network elements, you will enhance your Return on Assets (ROA). You will also gain greater pricing flexibility. Having the ability to price and package your services more competitively will help you attract and retain your subscribers without sacrificing attractive margins. Improved functionality combines with more intuitive services and greater control at lower cost to keep subscribers satisfied. SURPASS Business Connection offers you a more profitable business model for enhancing your position in the communications service delivery value chain. With Business Connection, become the trusted partner that your subscribers cant do without.

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SURPASS NextGen Applications

Searching for a New Key to Success With LifeWorks, the communication of the future starts today. Innovative applications can be delivered over any network and to any communication device in a user-friendly and efficient way. LifeWorks leverages the potential of Next Generation Networks for network operators, companies and users. Market forecasts confirm that the percentage of revenue generated by basic services will decline due to market saturation, increased competition and the resulting price erosion as is to be expected in deregulated markets. Although such basic services will remain important and are, in fact, a key requirement in any network, they alone will not suffice to ensure success. The prospects for communication service providers will in the future be based on value-added applications. But who will supply the intelligent, unified multimedia applications you will need to reap the full benefits? SURPASS is a highly flexible carrier-grade solution based on worldwide accepted standards that provides next generation applications to give you tomorrows services today. Open application interfaces give you the power to put all your ideas into effect from voice over data right through to video communication and web-based self-administration. With SURPASS NextGen Applications you will be able to provide highly innovative applications to your customers in the shortest possible time in order to differentiate your business from competitors, attract and retain customers and increase your revenues. The SURPASS Softswitch forms the heart of the SURPASS NextGen Applications. Install application software written by partners in the IT and telecommunications applications community on top of the SURPASS Softswitch and connect application servers from partners via open SIP interfaces. Siemens provides added value by professionally combining the most advanced applications with a solid infrastructure to satisfy carrier needs. Tapping into World-Class Potential The we SURPASS partner program intelligently combines Siemens competence in voice-data convergence with the innovative potential of World-Class players in the application business. The large variety of our we SURPASS partners with their respective off-the-shelf and customized applications puts us in the unique position of being able to act as your single point of contact for practically all end-user application ideas. Our contribution to these partnerships is the turnkey implementation of the best Next Generation Network infrastructure for fixed-line carriers, with core components such as the subscriber database, media servers, conference units, charging, security, and much more. These core components form the basis for a number of applications. The following lists some of the applications already available: Unified Messaging With Unified Messaging you will enable your customers to retrieve messages using any type of device such as telephones, PCs, web devices, PDAs, etc. Unified messaging harmonizes all forms of messages including voice mail, e-mail, fax, SMS and MMS. Web Conferencing Web Conferencing will allow your customers to set up conferences conveniently via an easy-to-use web interface. During the conference call, a huge number of features are available to the conference controller who sets up the conference, and also for all attendees (presence status of the attendees, number of attendees, mute other conferees, shut down the conference and many more).

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Video Telephony/Video Conferencing With Web Conferencing you will open a new world of communication to your customers. Your customers will be captivated by its ease of use, and a PC or a video telephone is not implicitly needed since a television set can be used as the primary medium to initiate or receive calls. Presence Presence Service offers your customers the possibility to see the status of all contact partners at a glance, e.g. online, busy, ready for a voice or video call, gaming or even text-based location information such as I am in meeting room 4. The customer himself can configure his own status and mood, advising this to his friends on a defined group basis. By introducing SURPASS NextGen Applications you put yourself a step ahead of your competitors. This allows you to attract and retain customers and speed up time-to-market of new applications. The full power of the we SURPASS partner program, with all applications from personal to corporate-wide, developed within a homogeneous framework, is at your fingertips.

Now you can mix, match and enhance applications to fit all your customers needs from voice over data to video, secure in the knowledge that standardization will let you exploit your ideas in the most economic fashion possible.

Application Server

e.g. Web-based Conferencing, Presence Server, Unified Messaging, Instant Messaging

SIP XML IN/AIN

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Switch

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Figure 7: SURPASS NextGen Applications

IP Network

CMTS

Exploit the Advantages Now

Developing applications for the PSTN has historically been a slow, expensive process. Services have to be implemented either in the circuit switch or in separate processors serving every local exchange where the services are offered. Network operators must depend on their equipment vendors for enhancements, and changes can take up to several years to implement. In contrast, our SURPASS NextGen Applications solution enables you to implement features and applications on inexpensive, standard hardware platforms using commercially available tools creating services that would be difficult or impossible to produce when voice and data travel through separate networks. You can exploit the advantages of our architecture to achieve a differentiated service mix, delivering greater functionality to your subscribers in weeks, rather than months or years. Your investment quickly pays for itself with: s New revenue streams from new or existing subscribers s Increased take rates of current broadband access services from residential and small business accounts s Reduced churn resulting from subscribers who, in the absence of your offering, may have abandoned you for an alternative. And keep in mind that your long-term profit potential is increased, with the open protocol interfaces of our solution unlocking opportunities presented by a wide range of applications developed by third parties.

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Managing SURPASS NGN Overlay Solutions

The NetManager i-suite

The Siemens SURPASS hiQ 8000 and SURPASS hiG 1100/1200 network elements in NGN Overlay Solutions are managed by the NetManager i-suite of management system products shown in Figure 8 and comprises the following four components: NetManager iNMC, iPMC, iSMC and iSSC. NetManager iNMC Element Management System The NetManager iNMC is a client-server based Element Management System (EMS) providing graphical, tree-oriented network management interfaces designed for deployment in your network as the platform for the configuration, monitoring, troubleshooting and diagnosis of the SURPASS hiQ 8000 Softswitch and the SURPASS hiG 1100/1200 Media Gateways. The standard iNMC configuration consists of an iNMC server and one or more iNMC clients. iNMC provides an open, standardsbased CORBA northbound interface for connections to your higher-level management systems. NetManager iPMC Performance Management Center The NetManager iPMC allows your operations center to monitor and supervise critical parameters related to your network. iPMC provides graphical real-time output for quick visualization of critical network functions, and tabular output for more detailed analysis of performance data. It also supports standard and customized queries on the collected data. NetManager iSMC Service Management Center NetManager iSMC expands the provisioning and configuration capabilities offered for the SURPASS hiQ 8000 Softswitch to include subscriber, business group and lawful intercept administration. It also enables service providers to control the degree to which their customers can provision their own services through the iSSC Web Portal. You may choose to utilize the XML/SOAP interface of the SURPASS hiQ 8000 to

EWSD

NetManager

iSMC
Service Order

HTTPS IP CENTREX Administrator

P OA L/S XM
HTTPS

OSS

iSSC
(embedded in portal)

R CO BA

XM

L/

FTP

SO AP

SURPASS hiQ 8000

Network Operator

CO R

Residential Subscribers

BA

iNMC
FTP Billing Mediation Gateway

SNMP FTP SMB/SOHO Subscribers

FT

P FT

SN M P
FTP IP CENTREX Subscribers

HT TPS
Network Planning

iPMC

SURPASS hiG 1100/1200

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Figure 8: Network Management architecture

implement a flow-through capability while the iSMC handles activities like creating test lines, doing feature modification requests, creating Business Groups and putting a line under lawful intercept surveillance. NetManager iSSC Subscriber Self-Care Web Portal Toolkit The NetManager iSSC is a web-enabled subscriber self-care toolkit that you can

incorporate into your subscriber-facing web portal. The iSSC provides subscriber access and control to an expanded set of SURPASS hiQ 8000 feature capabilities. OSS Integration SURPASS NGN Overlay Solutions provide many paths for smooth integration into your new and existing operational support systems. NetManager iNMC provides a standard TeleManagement Forum CORBA

northbound interface, enabling OSS integration of fault, configuration, and provisioning functionality. The SURPASS hiQ 8000 provides a XML/SOAP interface, enabling OSS integration of subscriber provisioning functionality. Finally, all network elements provide standard and extension SNMP MIBs for integration into operational support systems requiring direct control or SNMP interfaces.

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Highlights at a Glance
Open Interfaces
With its open interfaces and standards, SURPASS gives carriers and service providers the flexibility to adapt to any existing infrastructure and enables cost-efficient provisioning of innovative services.

Protects Your Business

The broad set of voice-data converged SIP IP CENTREX features offered by SURPASS Business Connection helps carriers to protect their CENTREX enterprise business and help their customers to organize their business more efficiently.

Broad Range of Next Generation Network Applications

With the we SURPASS partner program, SURPASS supports a broad range of partner voice-data converged services and applications based on an open architecture with a short rollout time.

Secure and Safe Investment

Siemens offers not only the SURPASS solutions infrastructure but also the necessary knowledge and experience in end-to-end Next Generation Network integration for smooth and uninterrupted service introduction.

Availability and Reliability

SURPASS NGN Overlay Solutions are readily available for deployment in todays networks. Major carriers throughout the world rely on SURPASS NGN Overlay Solutions for operation in a commercial environment.

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The SURPASS Product Family

A Reference Guide to the Complete Portfolio
SURPASS hiE SURPASS hiE 9200 is the core component of the SURPASS NGN Migration Solution. It unites two different worlds: legacy TDM and IP-based Next Generation Networks. Endowed with the unique capability of operating in both TDM and IP-based Next Generation Network domains, it offers the same full feature set to all types of TDM and IP subscribers. Consequently, SURPASS hiE 9200 covers every customer case from pure TDM to full IP and offers a smooth migration path from TDM to Next Generation Switching. SURPASS hiE also includes the Open Service Platform which is the platform for NextGen Applications. It delivers open application programming interfaces (APIs) via several application building blocks. This lets operators implement new and innovative end-user applications quickly and flexibly, thus generating new revenue for the carrier. SURPASS hiS The SURPASS hiS is a powerful and versatile stand-alone multiprotocol Signaling Transfer Point and Signaling Gateway. It can handle SS7 over TDM, SS7 over ATM and SS7 over IP. It bridges fixed and mobile TDM networks, IN platforms and Next Generation Networks. SURPASS hiS is based on an advanced multiprocessor system with the highest possible performance and reliability. superior traffic management and QoS performance. SURPASS hiD 3100/3400 is a resilient, fully redundant platform, delivering unrivalled port density and scalability starting with eight E1 ports up to 192 STM-1 or GigE ports on a single footprint.

SURPASS hiX The SURPASS hiX is a highly scalable and flexible access system which can be deployed in voice only, data only or multi-service scenarios. It can be configured with all existing interfaces such as xDSL, POTS, ISDN-BRI, ISDN-PRI, V5.2, E1/ T1/leased lines. SURPASS hiX provides access to either the legacy TDM/ATM networks or the Next Generation IP core Network. Under the control of any softswitch, SURPASS hiX guarantees a smooth migration path to the Next Generation Network with maximum flexibility.

SURPASS hiR The SURPASS hiR is a family of fully IP-based resource servers providing announcements and user interactive dialogues for the IP network. It supports intelligent network-based services and is controlled by the SURPASS NGN Migration Switch.

SURPASS hiG SURPASS hiQ 8000 The SURPASS hiQ 8000 is the brain of all SURPASS NGN Overlay Solutions. It provides featurerich VoIP applications for Next Generation Networks and implements control of access equipment, media gateways and resource servers. Furthermore it includes a multi-protocol signalling gateway functionality. The SURPASS hiG Media Gateways for access and trunks are highly reliable elements that mediate between circuit-switched voice networks and the IP network. SURPASS hiG relays voice, fax, modem and ISDN data traffic over the IP network using QoS-enabled IP technology. These media gateways employ cost-effective trunk and access interfaces to interconnect with circuit-switched voice networks: trunks/SS7, V5.2, PRI and CAS. They are controlled by the SURPASS NGN Migration Switch. SURPASS hiT Our complete Multi-Service Provisioning Platform, which comprises SURPASS hiT 7070, SURPASS hiT 7050 and various CPE applications, allows the building of new and extension of existing metro and regional transport networks. It also is key in the provisioning of full-featured multi-service access for corporate customers. The product family delivers a variety of services Ethernet services at various levels of quality and VPN and VLAN connectivity, as well as TDM, storage area network (SAN), and transparent services.

The SURPASS hiQ family contains several specialized server platforms for handling a variety SIP of tasks. The SURPASS hiQ Gatekeeper performs the registration and routing functionality for H.323 clients and H.323 networks. The SURPASS hiQ Proxy and Redirect Server connects SIP subscribers and SIP domains to the SURPASS Next Generation Network. The SURPASS hiQ Directory Server supports the gatekeeper and SIP proxy by means of a centralized LDAP user database, which specifically stores profiles of registered H.323 and SIP subscribers.

SURPASS hiD The SURPASS hiD family offers an ideal solution for access and edge data switching applications, delivering ATM, TDM, Frame Relay, IP and Ethernet services over converged ATM, MPLS, or Ethernet networks to meet customers expectations for highest QoS levels. SURPASS hiD is optimized for Ethernet and ATM DSLAM aggregation and also facilitates the realization of Triple Play solutions, thanks to its

SURPASS hiT 7500, the multihaul-dense wavelength division multiplexing (DWDM) system, including a full range of transponders with and without tunable lasers and multiplexing transponders, represents the leading DWDM platform on the market. Several automation features and a 100% reconfigurable add drop capability pave the way for the DWDM networks of the future.
SURPASS is a Trademark of Siemens AG

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NetManager NetManager is the management system for SURPASS Next Generation Switching solutions and products. It supports operation, administration and maintenance (OA&M) tasks and includes functions for fault, configuration, accounting, performance and security management. Value adding applications simplify daily tasks and complex ones. NetManager also performs integration into the Web environment, integration into crossdomain management systems and into the business processes of the network operator.
EWSD

AccessIntegrator AccessIntegrator is the management system for SURPASS Next Generation Access solutions. It addresses Next Generation Network challenges with a flexible, modular and open client/server architecture following the TMN layering concept. Modular applications for element management, domain management and valueadded features allow tailored solutions for any network topology and feature requirements. Open standard CORBA and SNMP interfaces allow integration into any endto-end management OA&M environment. AccessIntegrator guarantees the maximization of earnings by reducing OPEX.

TNMS The TNMS Telecommunication Network Management System provides network management for SURPASS Next Generation Optics. An integrated service provisioning system, TNMS controls the network from the elements to multiple domains. Remarkably easy to use, it fully integrates PDH, SDH, DWDM (core and metro), Ethernet transport, Ethernet switching, RPR and MPLS technology. TNMS also provides standardized open interfaces such as TMF CORBA for integration into third-party business environments.

Advanced Provisioning Manager Additionally to the element & domain manager AccessIntegrator, the APM Advanced Provisioning Manager is a full-blown end-to-end provisioning and network management solution supporting the challenges DSL broadband access providers are facing, such as to provision and recover services quickly and guarantee a high level of service quality. APM addresses all of the providers needs from automated end-to-end flow through provisioning and connection management in seconds, through fault management, network inventory and capacity management up to mass rollout of large numbers of DSL ports within the shortest time possible. APMs open interfaces permit easy integration into OSS and BSS systems and enable fast and efficient integration of existing or other-vendor equipment.

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Abbreviations
AIN ARPU BC BSS CALEA Advanced Intelligent Network Average Revenue per User Business Connection Business Support System Communications Assistance for Law Enforcement Act CAPEX Capital Expenditures CATV Cable Television CENTREX Central Office Exchange Service CMS Call Management System CMTS Cable Modem Termination System CORBA Common Object Request Broker Architecture CPE Customer Premises Equipment CPG Customer Premises Gateway DOCSIS Data Cable Service Interface Specification DQoS Dynamic Quality of Service DSL Digital Subscriber Line E911 Emergency 911 EMS Element Management System eMTA Embedded Multimedia Terminal Adapter ETSI European Telecommunications Standards Institute G/W Gateway GUI Graphical User Interface GW Gateway HFC Hybrid Fiber-Coax HiPath Siemens Enterprise Networks IP PBX IAD Integrated Access Device IETF International Engineering Task Force IN Intelligent Network iNMC Network Management Center IP Internet Protocol iPMC Performance Management Center ISDN Integrated Services Digital Network iSMC Service Management Center iSSC Subscriber Self-Care ISUP ISDN User Part ITU International Telecommunications Union L2/L3 Layer 2/Layer 3 LNP Local Number Portability MEGACO Media Gateway Controller MGC Media Gateway Controller MGCP Media Gateway Control Protocol MIB Management Information Base MMS Multimedia Messaging Service Modem Modulator-Demodulator MTA NCS NE OA&M OPEX OSS PBX PDA POTS PRI PSTN QoS RFC ROA SCP SG SIP SMB SME SMS SNMP SOAP SOHO SS7 STP TDM TGCP VoIP WiFi WLL xDSL XML Multimedia Terminal Adapter Network-based Call Signaling Network Element Operations, Administration and Maintenance Operational Expenditures Operational Support System Private Branch Exchange Personal Data Assistant Plain Old Telephone Service Primary Rate Interface Public Switched Telephone Network Quality of Service Request for Comment Return on Assets Service Control Point Signaling Gateway Session Initiation Protocol Small & Medium Business Small & Medium Enterprise Short Message Service Simple Network Management Protocol Simple Object Access Protocol Small Office/Home Office Signaling System #7 Signaling Transfer Point Time Division Multiplexing Trunk Gateway Control Protocol Voice over Internet Protocol Wireless Ethernet (802.11a/b/g) Wireless Access Local Loop Any Form of DSL Extended Markup Language

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Our strengths your gain

SURPASS provides smooth and cost-effective migration towards an all-IP and optics converged network for every type of service and application. It encompasses a complete range of carrier-grade IP network solutions for building NGNs. With its modular design, open platforms and open interfaces, SURPASS allows you to invest in future-proof technology that can be used in any network, at any point in time and whenever it fits your strategy.

www.siemens.com/surpass

Siemens Information and Communication Networks is a leading supplier of networks and real-time applications for enterprises and network operators. Over one million customers in more than 160 countries trust our solutions. Our global footprint and our expertise in voice and IP communication enable us to deliver turnkey network solutions of any scale and complexity throughout the world. LifeWorks With LifeWorks, the communication of the future starts today. Innovative applications can be delivered over any network and to any communication device in a user-friendly and efficient way. LifeWorks leverages the potential of Next Generation Networks for network operators, companies and users. Next Generation Networks Next Generation Networks deliver voice, data and video applications over one network. Network operators can now increase profitability by generating new revenue streams at a lower cost. Enterprises are able to boost productivity by integrating our communication solutions into their business processes. End users enjoy the benefits of new voice/ data applications.

Siemens Information and Communication Networks supplies everything you need for a smooth and profitable migration from existing networks to Next Generation Networks: s Real Time Communications s Next Generation Switching s Next Generation Access s Next Generation Optics Comprehensive Services We offer our customers comprehensive services for the whole value chain. Our worldwide presence also allows us to address customers needs at a local level. Your Partner for Profitable Networks Siemens Information and Communication Networks has extensive knowledge in the areas of carrier and enterprise networks. We exploit this expertise to further realize our vision of a seamless network extending from the global carrier down to the individual customer. As your partner, we offer innovative solutions that deliver fast return on investment, boost productivity, and help you explore new business opportunities. Your continuing success is our priority. www.siemens.com/networks

CN SIE-03-0156 WS 03041.5 Siemens AG 2004 Information and Communication Networks Hofmannstr. 51 D- 81359 Mnchen Order No. A50001-N2-W74-1-7600 The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Printed in Germany.