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    Resume Dianne Ostrander 4-27-06-09

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    Dianne Ostrander seeks a position utilizing her 20 years of experience in management, customer service, and administration. She has a proven track record of success in fast-paced restaurant, retail, and real estate settings, with responsibilities including financial oversight, human resources, and daily operations. References are available indicating her strong work ethic and leadership abilities.

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    Resume Dianne Ostrander 4-27-06-09

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    Dianne Ostrander seeks a position utilizing her 20 years of experience in management, customer service, and administration. She has a proven track record of success in fast-paced restaurant, retail, and real estate settings, with responsibilities including financial oversight, human resources, and daily operations. References are available indicating her strong work ethic and leadership abilities.

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    Dianne Ostrander seeks a position utilizing her 20 years of experience in management, customer service, and administration. She has a proven track record of success in fast-paced restaurant, retail, and real estate settings, with responsibilities including financial oversight, human resources, and daily operations. References are available indicating her strong work ethic and leadership abilities.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    120 views2 pages

    Resume Dianne Ostrander 4-27-06-09

    Uploaded by

    api-12400587
    Dianne Ostrander seeks a position utilizing her 20 years of experience in management, customer service, and administration. She has a proven track record of success in fast-paced restaurant, retail, and real estate settings, with responsibilities including financial oversight, human resources, and daily operations. References are available indicating her strong work ethic and leadership abilities.

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    D I A N N E O S T R A N D E R

    10 K E L S E Y A V E N U E , E A S T L O N G M E A D O W , M A S S A C H U S E T T S 01028
    (413) 237-1927 | [email protected] m

    SUMMARY

    Proven service industry manager with demonstrated management, financial, and customer service skills. Excellent communication
    and interpersonal skills. Reliable, responsible, resourceful. Ability to work independently in highly professional manner. Areas of
    experience include:
    • Demonstrated ability working in fast-paced, high traffic environment
    • Highly capable of performing general office duties including filing and data entry
    • Typing and computer skills including Word, Quick Books, Internet, E-mail, fax, copier

    EXPERIENCE

    CHRIS AUTO SOUTH, Agawam, MA 2004-2008


    Manager – Bookkeeper
     Responsible for daily management of auto sales business, including financial, banking and tax transactions for
    used-car dealership; managing auction and repair activity; acted as title clerk, document vehicles purchased and
    sold
     Prepare documents including forms (bill of sale, odometer readings, RMV forms, titles)
     Prepare all deposits, bank reconciliations, payroll and payroll taxes
     File quarterly and year end tax forms (1099s, W-2s)
     Manage billing, AP/AR utilizing Quick Books

    LOUIE B’S RESTAURANT AND NIGHTCLUB, Southwick, MA 1995-2004


    Manager - Restaurant and Bar
    Manage all aspects of this high volume casual restaurant and bar.
     Responsible for all financial activity, including payroll, cash drawer reconciliation, charge machine
    reconciliation, bookkeeping, banking, cash receipts, accounts payables, bank reconciliation, and year-end
    tax preparation
     Programmed and managed Touch/Serve Computer systems
     Responsible for all inventory, ordered food, liquor supplies and related business products
     Managed all human resources, including hiring, training, scheduling and discharging bar and restaurant staff
     Developed schedule for and secure entertainment and managed all media advertising

    C&S REALTY, Holyoke, MA 1992-1995


    Office Manager - Rental Properties
    Management of the rental operations of an 18 multi unit apartment complex.
     Managed crew of 10 responsible for maintenance, repairs, and code compliance including de-leading
     Maintained highest level of occupancy with credit worthy, good tenants
     Reviewed applications, completed reference and credit checks, accepted and declined applicants
     Responsible for all documentation including rental and lease agreements, and rent collection
     Produced documentation for code enforcement actions, and court cases as needed

    SPRINGFIELD CIVIC CENTER, Springfield, MA 1991-1992


    Box Office Sales Agent

    MANDARIN RESTAURANT, Springfield, MA 1985-1991


    Hostess/Head Waitress/Bartender
    Promoted from waitress; trained and supervised a staff of up to 14

    E D U C AT I O N
    Graduate, EAST LONGMEADOW HIGH SCHOOL, East Longmeadow, MA
    Food Certified / Bar Certified

    REFERENCES FOR DIANNE OSTRANDER

    John Biscaldi, Chris Auto South, Agawam, MA – 413-237-4904

    Anne DeWolf, Springfield Civic Center, Springfield, MA – 413-537-4721

    Diane Biscaldi, Chris Auto Sales, Springfield, MA – 413-739-7760

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