RIOS Client Manual - RIOS Graphical User Interface 3.XX
RIOS Client Manual - RIOS Graphical User Interface 3.XX
RIOS Client Manual - RIOS Graphical User Interface 3.XX
Designed and Manufactured by: Systems Engineering Technologies Corporation 6121 Lincolnia Road Alexandria, Virginia 22312 TEL. 703-941-7887 www.SyTechCorp.com
Table of Contents
Welcome to RIOS............................................................................................. 1 Getting Started............................ 3 Creating Interoperability.. 5 2.00 2.01 2.02 2.03 2.04 2.05 2.06 2.07 2.08 2.09 2.10 2.11 2.12 2.13 Understanding Functions.......... The Talkgroup Function. The Move Function. The Break Function.... The Dispatch Function.... The Listen Function.... The Record Function... Instant Recall... Volume Control.... The Private Function... The Talk Pedal Function.... Signal Alerts. Dual Tone Paging.. Activity Log. 5 6 7 7 8 9 10 11 12 14 14 16 17 19
Gateway Management.... 20 3.00 3.01 3.02 3.03 3.04 3.05 3.06 3.07 3.08 3.09 Understanding Gateways....... Loading Assets........ Connecting a Walk-Up Radio.... Connecting a Telephony Gateway... Connecting a DSP2 Gateway... Remote Connection with DTMF Devices. Saving and Loading Presets. Configuring Gateway Audio.. Gateway Permissions.. SIP Profiles 20 21 22 25 27 27 28 29 31 32 34 34 35 36 37 39 40
RIOS Wide-Area Network...... 4.00 4.01 4.02 4.03 4.04 4.05 Understanding RIOS Wide-Area Network. Site Configuration.... Creating Wide-Area Talkgroups... RIOS Chat........ Remote Radio Control.... Network Connections...
RIOS Administration... 42 5.00 5.01 5.02 5.03 General Administration 42 Upgrading RIOS Software 42 Editing User Rights......... 44 Troubleshooting RIOS.... 47
Welcome to RIOS
SyTech RIOS An Introduction
The SyTech Radio Interoperability System (RIOS) interoperates dissimilar communication networks by collecting and converting local communication signals into digital IP packets. RIOS accepts signal from variety of sources and consolidates their capabilities into a unified operating platform. Control the system is accomplished via the RIOS Graphical User Interface (GUI). Figure I-1 below illustrates the RIOS Interoperability Conversion.
The purpose of this manual is to train and equip the RIOS operator with the basic, as well as the advanced, fundamentals of creating effective interoperability. After completing this manual the novice RIOS operator will be able to: Interconnect dissimilar communication networks Monitor and record interoperated communications Optimize gateway parameters to deliver high-quality audio transmissions Extend radio range via RIOS Wide-Area Network Send customized alert signals Communicate off the air with RIOS Chat text messaging Remotely control Gateway Radios (where applicable)
RIOS solutions range from standalone servers, tactical interoperability kits, remote-client PCs, and state-wide networks connected across diverse IP networks. Wide-area RIOS network result in a fully interoperated communications perimeter unlimited by physical terrain and distance. Operators of RIOS GUI have the ability to interoperate local agency networks while offering wide-area connectivity to remote RIOS networks.
All RIOS Servers connect using a single IP address via peer-to-peer internet protocol networking. Figure I-2, The RIOS Wide-Area Network, displays a RIOS configuration whereby (1) public-safety radio systems, (2) remote-client PCs and (3) roaming interoperability networks are connected across various IP networks.
For setup instructions please refer to the RIOS Administrator Manual. After the system is setup, this companion manual is all that is required for proper operation. Should you have any questions please contact RIOS Technical Support at 703.941.7887.
The RIOS Desktop is displayed in Figure 1.1. In this example the RIOS icon is located in the last position of the shortcut column and magnified for clarification.
2. The RIOS Login Screen will appear as shown in Figure 1.2. Input the User ID and press Enter. The default User ID is 1.
Multi-Site Column
3. Wait for RIOS to connect. After RIOS has initialized, the RIOS Client interface will appear as in Figure 1.3
Physical and Virtual Ports Listen Column Multi-Site Column Function Buttons
The RIOS Client interface consists of the Work Area and four icon groupings; clockwise from the top they are as follows, Gateway Ports, Listen Column, Function Buttons and MultiSite Column.
Creating Interoperability
2.00 Understanding Functions
The Functions of RIOS are displayed at the bottom of the RIOS GUI interface (Figure 2.0). Functions are calls for specific action. They are the starting point for creating interoperability between Physical and Virtual Ports.
Function Buttons
RIOS GUI is responsive to the users previous action. After a function has been engaged, RIOS is smart enough to darken logically unavailable icons. This feature limits the probability of error and helps make RIOS GUI extraordinarily easy to use.
Connecting Gateway Ports within RIOS follows a logical three-step process; activate, select, confirm. Throughout this manual the process will be repeated while placing special emphasis (bold red) on required interactions.
The RIOS Three-Step Process 1. 2. 3. Activate the Function. Select the Gateways. Confirm the Function.
RIOS GUI offers Push-To-Talk for dispatcher transmission. The dispatcher can transmit to a single gateway by selecting the port or an entire group by selecting the center node of a Talk Group. Similar to industry standards, Gateway Ports highlighted in RED are in transmit mode while Gateway Ports highlighted in GREEN are in receive mode.
1. Activate the Talk Group Function. 2. Select the Gateway Ports that correspond to the appropriate VHF, UHF and 800 MHz gateway devices. 3. Confirm the group by deselecting the Talk Group Function.
A Talk Group named New will appear as in Figure 2.1. This arrangement graphically illustrates three Gateways Ports and their respective devices and native networks connected within an interoperated group.
Talk Group
Add a new Gateway to an existing Talk Group by activating the Talk Group Function, selecting the center sphere of the Talk Group, selecting the new gateway, and confirming the action by deselecting the Talk Group Function. Change the name of a Talk Group by selecting the Configure Function, followed by the center node of the group to be renamed.
Rotate the gateways of a group by selecting the Move Function, a gateway within the group and dragging the asset around the center node.
Remove individual gateways from a Talk Group by activating the Break Function, selecting the gateway from within a group and confirming the break by deselecting the Break Function.
All-Call Button
Dispatch Group
The RIOS operator can transmit via on-screen push-to-talk by selecting an individual port or the center node of a group and broadcasting using a microphone headset. In addition, the operator can transmit to all Physical and IP Ports by depressing the All-Call Button.
Change the listening priority by activating the Move Function and dragging the port to the desired position within the Listen Column. After the necessary moves are complete, turn off the Move Function by deselecting it. Change the audio mode by selecting Configure, the RIOS Server icon, General. The user can toggle amongst Mono, Stereo and Quad styles of listening.
Record a Gateway
1. Select the Audio Function Button 2. Activate the Record Function. 3. Select the Gateways Ports to be recorded. 4. Confirm the recording by deselecting the Record Function. Turn off the recording by repeating the process.
Recording is based on a port-by-port basis and can be turned on or off at any time.
Playback a Recording
1. Select the Audio Function Button. 2. Select the Playback Button. The server will launch the ADACS application as seen in Figure 2.6.
Show Button
Recorded Transmissions
3. Update the recording table by selecting the Show Button denoted by the red exclamation point. 4. Double click the recording from within the table.
Transmissions
Receptions
3. The user can select any portion of the Instant Recall display to playback receptions and transmissions. Transmissions (from the perspective of the gateway) are shown in red while receptions are shown in green. Recall time is determined within the Client Configuration File with a maximum value of 8 minutes. 4. Close the Instant Recall display by selecting the x marker. .
3. Adjust the volume by using plus/minus controls or by selecting the desired level. To mute the volume, select output source indicator at the bottom of the Volume Control interface. Muted audio will be highlighted in red as in Figure 2.7 where Channel 3 and 4 are currently muted. 4. The user can switch between speaker and headset output by toggling the Speaker/Headset Button directly to the right on the Volume Button.
RIOS Volume Control determines the audio levels for the RIOS Server soundboard; hence, all server applications, including ADACS Playback, will be effected by RIOS Volume Control.
Individual ports can have their audio levels modified with the Volume Button
Adjust the volume by using plus/minus controls or by selecting the desired level. Modifying this value will change how loud the receive audio is for that port.
To remove a private connection activate the Private Function, select one of the ports within the private connection, disable the connection by confirming the Private Function.
1. Connect the Talk Pedal to ComPort2 on the RIOS I/O Chassis. 2. Activate the Talk Pedal Function. 3. Select the desired Gateway Ports. 4. Confirm the talk pedal by deselecting the Talk Pedal Function.
Gateway Ports with the talk pedal applied will be highlighted in gold.
1. Move to Unselected Column by selecting listen function then desired port and selecting the listen function again.
2. Move to Selected Column by selecting the move function and dragging the desired port from the unselected to the selected column. (port should then turn yellow denoting that it is selected for Talk Pedal use) 3. The selected asset will now key up when depressing your Talk Pedal.
The Universal Control Head can also select or deselect an asset using the SEL button, see section 4.04 for details.
3. Select the tone from the Alert Signals Menu. The selected tone will highlight in pink as in Figure 2.11. 4. Confirm the tone by deselecting the Alert Signal.
Page Settings Type: Allows the user to select the protocol for the page. In most cases Motorola Quick Call 2 is the standard that is used.
Gain: Allows the user to set the amplitude of the tone or level as it is sent from RIOS. Usually, this number should be between 50 or 75 or so. However, the number will have to be determined by testing the radio that the page will be used on. Each radio channel will vary slightly and the final number will be determined by actual use of the page tone. Pre Delay: Allows the user to set the delay time between when the radio is key and when the page is sent. If you are passing the page through a repeater system you will need a longer delay than if the page is going out on a simplex channel. It takes about 250 to 300 milliseconds of delay to allow for the radio to be keyed, come up to power, have the receiver at the repeater detect the signal, decode the CTCSS tone, key the repeater and pass the audio. SyTech recommends starting at 250 and test if the system passes the tone correctly.
After the page is sent, the port that sent the page will flash red for five seconds. After the page is complete, the dispatcher can PTT to the asset.
8. To replay a message, simply double click on the activity and the Instant Recall Menu is retrieved for that individual port. The Instant Recall timer is set to store the last two minutes of TX/RX voice.
Gateway Management
3.00 Understanding Gateways
A radio entry point or gateway device refers to a single, physical communications device capable of sending and receiving data within its base network. Within the RIOS GUI, gateway devices are represented on-screen as Physical Ports. For devices that connect with an IP address, Virtual Ports, are displayed in second row of RIOS Ports as shown in Figure 3.0.
Virtual Ports
Devices with an IP Address
Connected to the RIOS I/O chassis, gateways devices act as a go-between for dissimilar communication networks. Hence, RIOS must have one gateway device for each network it attempts to incorporate. For example, if the operator wishes to communicate within the VHF, UHF, or 800 MHz frequency bands, the operator must connect one gateway device from each frequency network. Because of this functional requirement, proper gateway connection and configuration are vital to effective interoperability. RIOS Gateway Ports are configurable to a variety of devices including standard radio, Nextel Push-To-Talk, PSTN, cellular, satellite phones and IP clients such as computers, VoIP phones as well as legacy-card devices such as the Raytheon/JPS ACU-1000. Section 3, Gateway Management, describes how to connect, load and configure Gateway Ports for effective interoperability.
}
Physical Ports
Devices that are physically connected to the RIOS I/O Chassis
Figure 3.0 The Physical and Virtual Ports of RIOS
2. Select the Physical Port that will receive the new profile. The Configure Menu will appear as in Figure 3.1.
Load Folder
3. 4. 5.
Select the folder icon titled Load. The Load Profile menu will appear. Select Radios as the type of device to be loaded. If your RIOS package included Universal Control Heads, select the desired folder icon. RIOS will insert the loaded radio icon into the Physical Port.
6.
4. Firmly connect the radio-receiver end of the cable to the microphone port on the walk-up radio as shown in Figure 3.2b.
5. If the walk-up radio is connected to a port with a generic radio loaded as the Gateway Port, key the second radio to test for connectivity. If the radios are connect correctly and set to the same channel, the Gateway Port will turn GREEN when the second radio is keyed. If the Gateway requires configuration proceed to the next section for instruction configuring walk-up radio.
To Conf
Confirmed Connection
Figure 3.2c Keying the Second Radio
6. Create a Talkgroup to test for network connectivity. The receiving port will turn GREEN while the transmitting port will turn RED. Test for audio connectivity.
The RIOS Virtual Keypad can be used for the dial service of PTSN, cellular, satellite and VoIP phones. Start the Keypad Control by activating the Control Function and selecting a Port that has a telephony device connected. The Virtual Keypad will appear as in Figure 3.3.
The operator is able to enter a phone number, private or group ID number of the party, group, or agency they wishes to call. Once the number is entered, pressing the return key will initiate the call. The display at the top of the keypad will display the call status. Once the call is active it can be placed into a Talk or Dispatch group. The M key on the keypad when pressed will open a Phone book which will allow you to save phone numbers and access the last dialed numbers.
Create a Talkgroup from a DTMF landline by selecting the Configure Function, General, and enabling Remote Connect for the PTSN Gateway Port. Dial the corresponding phone number of the established PTSN Gateway Port. When prompted, input the User ID followed by the pound key. Next, enter the destination code (Gateway Port number) followed by the pound key. RIOS will connect the gateways and respond, You are now in a Talkgroup.
3.
Select the + sign to open the keyboard control. Type the name of the Preset to be saved. Select Enter
Presets are intended to be used on the local level only and not with wide-area assets. Delete presets by selecting the Delete button followed by the Presets to be erased.
1. General: Selecting this menu item will allow the operator to name the port. A keyboard appears on the monitor screen. From here the operator has the option of renaming the port to reflect the gateway device attached to it or the name of the Agency Network associated with the gateway device, such as Police, Fire, or EMS. Other General options include the ability to select a gateway device to Receive Audio only, Transmit Audio only or Receive and Transmit Audio and turn on the Secure Connection Reminder. 2. Input: The RIOS CTI Board refers to the physical device within the RIOS Server that converts analog audio signals into digital pulse code modulated (PCM) data streams. The CTI board creates events, performs certain tasks, and makes certain decisions based on the Input parameter values entered. Both Input and Output are from the perspective of the CTI Board. Input options are described as follows: A. Gain: Use this function to set the gain level going into the CTI channel. Raising the volume on the gateway device will have the same effect as increasing the Input Gain. It is recommended to first adjust the gateway device volume level to mid-range and then adjust the Input Gain to a comfortable listening level. Any changes to the Gain Setting MUST be done prior to the adjustment of VOX settings.
B. VOX Level: This option is used to set at what audio level, on the leading edge, the VOX will trigger on. An incoming signal must be above this parameter setting to be considered a valid signal. If a remote radio is transmitting and the RIOS is not indicating a receive signal, lower the Trigger On Level, raise the gateway device volume control, or raise the gateway input gain in the RIOS Input menu. If the RIOS is having frequent faults triggers, raise this level. C. VOX On Time: This is used to determine the duration of the VOX signal to be considered valid. An incoming signal must remain above the Trigger On Level for this time duration to generate a VOX Activated event. D. VOX Off Time: An active signal must fall below this parameter value in order to be considered an end of signal. This parameter is normally set to the same value as the VOX Trigger On Level. E. Pre Buffers: This parameter tells the RIOS to buffer the selected number of 40ms blocks of audio. Buffering is required to ensure that the first couple of syllables of the audio transmission are not lost due to other time delays such as VOX On Time. 3. Output: These parameters tell the CTI board to perform certain functions on the signal leaving the board. The settings accessible to the operator for adjustment of audio quality are as follows: A. Gain: This is the gain setting going to the Gateway radio microphone input. The CTI card can raise or lower the signal level out the CTI channel. Raising the volume at the remote radio will have a similar affect. B. Echo Suppress Time: The CTI board is a full duplex device. As audio comes in on the receive side, crosstalk puts some of the signal on the transmit side. The Echo Suppress timer stops the VOX from activating until the timer has expired. C. Delay Time: This setting is the amount of time RIOS will listen for acknowledgement tones during which time all incoming audio is buffered. If not received the audio is dumped and the process is reset. D. Acknowledgement Tone Threshold: This parameter provides the time measurement the CTI board uses to determine if the ACK tone reply is long or short. The CTI board starts a timer when it detects the ACK signal. If the ACK signal is shorter than the ACK Tone Threshold, the RIOS will start sending the buffered audio. If a long tone or series of short tones is detected, the RIOS will understand this to be a negative ACK and the audio buffers will be discarded.
2. Select the Gateway Port that to edit rights. The Configure Menu will appear as in Figure 3.8.
3.
The user has the ability to toggle among Unlocked, Lock, and Unlocked (temp) for connection rights. Unlock temp will allow a remote site to connect once before the asset will return to the locked position. The user has the ability to toggle among Allowed and Not Allowed for monitoring right. Confirm the desired state by selecting the Config Function.
4.
5.
For the most part, the available configurations are unchanged from other profiles. The main differences are The RIOS SIP Setup Menu and The RIOS SIP VAD Menu. The RIOS SIP Setup Menu shown in Figure 3.9b, provides the setup configurations for working with the SIP server where User-ID/EXT refers to an extension location of a SIP enabled device; simply put, the phone number of the device.
The password and server address refer to the SIP server location. The user should not have to adjust Packet Reordering.
The RIOS SIP VAD Menu provides the configuration interface to adjust the SIP profiles voice activity detection settings.
Multi-Site Column
The home site of the local RIOS user is highlighted in green and displays a small house icon. On-line far sites are highlighted in blue and gold. Change the display name of a site icon by using the Configure Function and selecting the icon to be changed.
1. Launch the Global Configuration Application from C:\Program Files\RIOS or by double clicking the Global Configuration shortcut. The RIOS Client Configuration Window will appear as in Figure 4.1.
2. Log on to your Home Site by entering your home site IP address in the IP Address box and entering your home site logon in the user ID box. 3. Add the Remote Sites by selecting Add Site. Then enter the Remote sites name, IP address and Site ID in the appropriate box. 4. Update Remote Sites by Clicking Update All Sites.
2. Bring up your Site List by selecting the Config Function and pressing the Site Config Button 3. Add or Remove Remote Sites by selecting the plus or minus icons next to the desired site. 4. When Done press the X to close the window and cancel to the exit the RIOS Ste List menu 5. The New Multi-Site Should be located in the bottom left of your client screen.
By accessing RIOS remote sites from the Multi-Site Column, RIOS users can connect local radios and communication networks to remote RIOS Gateways Networks located anywhere in the world.
RIOS allows the user to determine site color to help identify which assets belong to which site. Change the site color by selecting Configure, followed by the Site you wish to change. Assets belonging to the Site will be highlighted with the corresponding color.
6. Type your message and hit return to send. 7. X-out of RIOS Chat when session is complete.
The user can operate as many chat sessions as necessary. New RIOS Chat Sessions will begin at the same screen position for every new session. The user can move the chat window by dragging it anywhere on the screen.
3. The user can switch between radio zones (top row) and channels (bottom row) by toggling the arrow to the right and left of the rows. 4. The user can utilize the programmed VCH buttons such as Reset, PTT, Sel(to select or unselect talk pedal use) and the Volume control on the left side(to change the volume on incoming signals).
If radio specific functions are required you can change the control head type in the port configuration under general options.
The RIOS SRT ship with 2 network connections as well. However, with these models, both connections are available for connectivity and do not require specific assignment. Please note that the RIOS Server and Client configuration file read this IP address, if the IP address is altered the corresponding configuration might need to be altered as well. For help with RIOS configuration settings please contact a SyTech representative to talk you through this process.
User Notes
RIOS Administration
5.00 General Administration
RIOS software upgrades, user IDs, user rights, network connections, and troubleshooting are discussed in the RIOS Administration Section. Though these topics are important, they are not necessary for the day-to-day operation of the SRT.
1. Open the Local Services Window located on Window Taskbar (Figure 5.1). Stop the RIOS Server Service located at the top of the Services List.
7. Create new Desktop Shortcuts for RIOS Client, RIOS Status and RIOS User Editor. Paste these shortcuts to the Desktop and close the Folders. 8. Create a shortcut for Global Configuration by copying and pasting the RIOS Client Shortcut. Open the Properties of the shortcut. Set the Target to C:\Program Files\RIOS /mode:config. Hit Apply. 9. Restart the RIOS Server. Restarting will resume all Services. 10. After the server initializes, open Site Configuration and add the sites as discussed in Section 4.1. The user should see the sites from the All Sites file. Save the desired sites. 11. Test the new RIOS installation with available RIOS Servers.
Local Services
Can Use RIOS Client Members of this group with this privilege can control the RIOS Server remotely. The RIOS GUI software provides the interface to the RIOS server. This software can be used on any computer connected to the RIOS server through a TCP/IP network connection. The software licensing determines how many simultaneous RIOS Clients can be logged on the RIOS server. When multiple RIOS Clients are logged on, any changes made by one Client will be mirrored on all Client screens. Can Initiate Chat Sessions This privilege allows the user to initiate a chat session using RIOS Chat. If the user does not have this privilege the user will be able to receive and reply to messages but unable to start chat sessions. Can See Playback Client This privilege restricts the use of ADACS Playback within RIOS GUI. The user can record Gateway Ports without the Playback Client. Can Dial In and Use Voice Prompt This privilege only applies to phone gateways and will only take effect if the phone gateway is configured to Accept Incoming Calls and the User Identification is set to YES. When a remote user dials the RIOS phone number, the RIOS will request the user enter their User Identification number. Even if the user has a valid User ID number, the RIOS will deny access unless this privilege is checked. If the user has this privilege, the RIOS will ask for the Identification number of the gateway to connect with. Can Transmit This privilege restricts the user from being able to transmit through the RIOS Client Can Load Presets This privilege allows the user to load preset radio profile configurations Can Save Presets This allows the user to save any current profile configuration they have set. Can Send Alert Signal This privilege allows the user to use the alert signal function Can See Bandwidth Indicator This privilege allows the user to see a bandwidth indicator which shows how much bandwidth RIOS is using. Can Use Global Configuration This privilege allows the user to use the Global Configuration tool. Can Control Mic Volume This privilege allows the user to change the mic volume settings in the RIOS client
5.02.3 Creating a New User To establish a new user account, highlight the group the new user will be assigned to and then press the New User button. Fill in the User Name and Identification Number.
This will be the number the user will use to logon the RIOS. The RIOS is delivered with a default user ID of 1. 5.02.4 Delete Highlight the user or group to delete and then press this button. 5.02.5 Global Rights Asset Configuration Asset Configuration allows the local user to configure remote gateways. With this privilege disabled, the local user will see darkened gateways while attempting to configure remote gateways. The three levels of Asset Configuration are Disabled, Only Local Assets, and All Assets (Default). Control Window Access Control Window Access allows the local user to control remote gateways. With this privilege disabled, the local user will see darkened gateways while attempting to control gateways. The three levels of Asset Configuration are Disabled, Only Local Assets, and All Assets (Default). All Call Scope Allows the administrator to select how the All Button will transmit. Choose between All Assets of Local Site Only or All Assets on all Sites to receive an ALL Button transmission. The default selection is All Assets on all Sites.
Mode
Symptom
The computer appears to freeze during the boot process for about 30 seconds and then continues on.
Solution
Verify the HardLock device is properly attached to the parallel port on the server
Start Up The RIOS Login keypad does not appear after double clicking the RIOS Client icon. Verify the HardLock Device is properly attached to the parallel port on the server. Verify that the RIOS Client software is not already running but minimized. Verify the Shortcut to RIOS Client icon is properly addressed to C:/ADACS/BIN/RIOS.
Operation
Verify the gateway device and RIOS Power Module are turned on. Verify the gateway device is connected to the correct I/O module port. Verify the gateway device is using the correct cable. Check the CAT5 cable between the I/O Module and the 8-port Switch and the RIOS Server and the 8-port Switch. Verify Windows LAN connection is enabled. Verify the RIOS sees the serial port by pressing <Configure>, gateway, <Status>, <Serial>. Verify that the RIOS can key the radio by pressing <Configure>, gateway, <RIOS Output>, <PTT>. Verify that Windows can see
Operation
the I/O module by pressing <Start>, <RUN>, CMD, ping 10.100.16.20. Server can transmit on gateway radio but remote radio does not receive. Verify the radios are functioning properly by disconnect the gateway radio and performing a voice check with the remote radio. Verify the RIOS microphone connection. Increase the RIOS output by pressing <Configure>, gateway, <RIOS Output>, <Gain>. Verify the radios are functioning properly by disconnect the gateway radio and performing a voice check with the remote radio. Lower the RIOS VOX trigger level by pressing <Configure>, gateway, <RIOS Input>, <VOX Trigger Level>. Increase the RIOS input gain by pressing <Configure>, gateway, <RIOS Input>, <Gain>.
Remote radio transmits but gateway radio does not receive (no Rx LED).
The first syllable of every voice transmission is lost at the remote radio.
Verify the radios are not going into a power saver mode. Increase the number of PreBuffers by pressing <Configure>, gateway, <RIOS Input>, <PreBuffers>. Increase the number of PreBuffers by pressing <Configure>, gateway, <RIOS Input>, <PreBuffers>. Audio at the RIOS Server sounds clipped (i.e., tinny). Disconnect the gateway radio and performing a voice check with the remote radio to verify the radios are set to the appropriate volume levels. Increase the RIOS input gain by pressing <Configure>, gateway, <RIOS Input>, <Gain>. Disconnect the gateway radio
Operation
The first syllable of some but not all voice transmission is lost at the remote radio.
and performing a voice check with the remote radio to verify the radios are set to the appropriate volume levels. Verify the RIOS Server microphone is at a proper distance from the speaker. Lower the RIOS output gain by pressing <Configure>, gateway, <RIOS Output>, <Gain>. Verify that the gateway radio volume level is at mid-level. Decrease the VOX trigger level by pressing <Configure>, gateway, <RIOS Input>, <VOX Trigger Level>. Increase the RIOS input level by pressing <Configure>, gateway, <RIOS Input>, <Gain>. Verify that the gateway radio volume level is at mid-level. Increase the Echo Suppression time by pressing <Configure>, gateway, <RIOS Output>, <Echo Suppression>.
VOX breaks when remote radio stops talking but radio is still keyed.