Manager Credit Risk Collections in Chicago IL Resume Thomas Wisniewski
Manager Credit Risk Collections in Chicago IL Resume Thomas Wisniewski
Manager Credit Risk Collections in Chicago IL Resume Thomas Wisniewski
WISNIEWSKI
Home: 847-639-8101 | Mobile: 847-638-8102 [email protected] www.linkedin.com/in/thomasewisniewski
SUMMARY
Credit Risk and Collections Management professional with strong problem solving, organizational, negotiation, coaching and mentoring skills. Effectively communicates with internal and external customers using a collaborative approach. Leads by example, detail oriented and committed to deadlines/goals. Expertise includes: Credit Risk / Collection Effectiveness Third Party Collection Management Credit Policy and Procedures Key Performance Indicator Metrics Business Process Improvement Project Contract Review
PROFESSIONAL EXPERIENCE SQUARE D COMPANY/SCHNEIDER ELECTRIC USA INC., Palatine, IL 2007 to 2013 A $6 billion international manufacturer of electronic and electrical equipment serving the OEM, Industrial, Commercial, Retail, Export and Residential market segments. Credit and Collections Supervisor Managed teams of credit analysts/collectors that monitored and managed AR portfolios; monthly AR $30+ million.
Led a shared services credit risk and collection project team that monitored and managed four operating entities in the U.S. and Canada. Developed high performance credit and collections teams through effective hiring, coaching and mentoring. Reduced total average past due AR 5% year-over-year by closely monitoring payment trends and collaborating with sales teams to ensure understanding of terms of sale. Reviewed all EPC tender offers/contracts to ensure compliance with credit policy. Negotiated payment plans/agreements with delinquent customers and collaborated with third party collection agencies and collection attorneys that kept bad debt exposure to < 0.1% of total AR. Reduced total average DSO 2.2 days year-over-year by instituting credit policies, dunning processes and effective credit risk evaluation processes. Coached and mentored staff by utilizing key performance metrics of the collection process. Reviewed, updated and instituted credit risk and collection processes ensuring compliance with corporate internal controls and audit policies. Recipient of several citations for reducing DSO, improving cash collections, contributing to working capital and improving the credit risk and collection management business processes.
BLACK DOT GROUP, Crystal Lake, IL 1999 to 2007 A $100 million media, advertising and publishing firm, acquired by Chicago Art Production Services in 2006. Regional Credit and Collections Manager Managed and performed all aspects of credit and collections activities for 5 divisions; monthly AR portfolio $25+ million. Developed and instituted a collection process reducing total average DSO 5 days year-over-year. Standardized new customer control and tracking process for all new customers in coordination with Sales, Production Control and Customer Service departments to improve efficiency. Liaised with Deloitte Consulting to convert legacy AR system to PeopleSoft 7.0 AR software. Established a formal collection and follow-up process in all divisions using PeopleSoft 8.4 AR software.
THOMAS E. WISNIEWSKI
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ADDITIONAL EXPERIENCE BROWNING-FERRIS INDUSTRIES (BFI) Support Center Manager Credit and Collections NEWARK ELECTRONICS Director of Credit Manager of Operations Support and Analysis Manager of Cost Auditing Manager of Accounts Payable EDUCATION
MBA, Finance, Roosevelt University BA, Economics, Northeastern Illinois University
1997 to 1999
TECHNICAL SKILLS
SAP Small Business Dun & Bradstreet Small Business Client Avante ERP 9.5 MS Excel, Word, PowerPoint