7456 RealPOS80c Hardware Users Guide
7456 RealPOS80c Hardware Users Guide
7456 RealPOS80c Hardware Users Guide
Release1.2
HardwareUsersGuide
B00500001359 IssueD
TheproductdescribedinthisbookisalicensedproductofNCRCorporation. NCRisaregisteredtrademarkofNCRCorporation. NCRRealPOSisatrademarksofNCRCorporationintheUnitedStatesand/orothercountries. ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software, andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior notice. Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsofthe world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument, consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent. Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization, andvalueofthisbook. Addresscorrespondenceto: Manager,InformationProducts NCRCorporation 2651SatelliteBlvd. Duluth,GA30096 Copyright2002 ByNCRCorporation Dayton,OhioU.S.A. AllRightsReserved
Preface
Audience
Thisbookiswrittenforhardwareinstaller/servicepersonnel,system integrators,andfieldengineers. Notice:ThisdocumentisNCRproprietaryinformationandisnotto bedisclosedorreproducedwithoutconsent.
Safety Warnings
Servicing Caution: Thisproductdoesnotcontainuserserviceableparts. Servicingshouldonlybeperformedbyaqualifiedservicetechnician. Fuse Replacement Caution: Forcontinuedprotectionagainstriskoffire,replaceonly withthesametypeandratingsoffuse. Attention:Pourprveniretvousprotgercontreunrisquedefeu, remplacerlafusibleavecuneautrefusibledemmetype,seulement. Power Supply Cord Used as Disconnect Means Caution: Thepowersupplycordisusedasthemaindisconnect device.Ensurethatthesocketoutletislocated/installednearthe equipmentandiseasilyaccessible. Attention: Lecordondalimentationestutiliscommeinterrupteur gnral.Laprisedecourantdoittresitueouinstalleproximitdu matrielettrefaciledaccs.
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Lithium Battery Warning Caution: Dangerofexplosionifbatteryisincorrectlyreplaced. Replaceonlywiththesameorequivalenttypeasrecommendedbythe manufacturer.Discardusedbatteriesaccordingtothemanufacturers instructions. Attention: Ilyadangerdexplosionsilyaremplacementincorrectde labatterie.Remplaceruniquementavecunebatteriedummetypeou duntyperecommandparleconstructeur.Mettreaurbutles batteriesusagesconformmentauxinstructionsdufabricant. Battery Disposal (Switzerland) RefertoAnnex4.10ofSR814.013forbatterydisposal. IT Power System ThisproductissuitableforconnectiontoanITpowersystemwitha phasetophasevoltagenotexceeding240V. Peripheral Usage Thisterminalshouldonlybeusedwithperipheraldevicesthatare certifiedbytheappropriatesafetyagencyforthecountryofinstallation (UL,CSA,TUV,VDE)orthosewhicharerecommendedbyNCR Corporation. Caution: DONOTconnectordisconnectaprinter,keyboard,orany otherterminalpoweredperipheralwhiletheterminalispoweredon. Doingsomayresultinperipheralorsystemdamage. System Weight Considerations Warning: The NCR 7401-1xxx and 7401-2xxx terminals must be mounted securely to prevent a hazard. They must be installed in accordance with local building codes. The post or wall on which the unit is mounted should be able to withstand four times the weight of the unit, which is approximately 20 lbs. (9 kg). The NCR 7401-4xxx is a desk-top unit that ahas an assembled weight of approximately 90 lbs. (40.8 kg).
iii
Environmental Consciousness NCRisdemonstratingitsconcernfortheenvironmentbydesigningan intelligentpowermanagementsystemintothisterminalthatoperates efficientlywhetherthesystemisinastandaloneornetwork environment. Grounding Instructions Intheeventofamalfunctionorbreakdown,groundingprovidesa pathofleastresistanceforelectriccurrenttoreducetheriskofelectric shock.Thisproductisequippedwithanelectriccordhavingan equipmentgroundingconductorandagroundingplug.Theplugmust bepluggedintoamatchingoutletthatisproperlyinstalledand groundedinaccordancewithalllocalcodesandordinances.Donot modifytheplugprovidedifitwillnotfittheoutlet,havetheproper outletinstalledbyaqualifiedelectrician.Improperconnectionofthe equipmentgroundingconductorcanresultinariskofelectricshock. Theconductorwithinsulationhavinganoutersurfacethatisgreen withorwithoutyellowstripesistheequipmentgroundingconductor. Ifrepairorreplacementoftheelectriccordorplugisnecessary,donot connecttheequipmentgroundingconductortoaliveterminal.Check withaqualifiedelectricianorservicepersonnelifthegrounding instructionsarenotcompletelyunderstood,orifyouareindoubtasto whethertheproductisproperlygrounded. Useonly3wireextensioncordsthathave3pronggroundingplugs and3polereceptaclesthataccepttheproductsplug.Repairorreplace damagedorworncordsimmediately.
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References
NCRRealPOS80cHardwareServiceGuide(B00500001358) NCRRealPOS80cSitePreparation(B00500001360) NCRRealPOS80cPartsIdentificationManual(B00500001362) NCR5932USBKeyboardUsersGuide(B00500001395) NCR594212.1InchLCDMonitorUsersGuide(B00500001394) NCR5952WedgeDynaKeyUsersGuide(BD201370A) NCR595312.1InchDynaKeyUsersGuide(B00500001161) NCR596412.1InchTouchLCDUsersGuide(B00500001324) NCR59722x20CustomerDisplayUsersGuide(B00500001372) NCR5973InternationalVFDCustomerDisplayUsersGuide(B005 00001162) NCR59825InchLCDOperatorDisplayUsersGuide(BD201443A) NCR7158ThermalReceiptandImpactPrinterOwnersGuide (B00500001112) NCR7167TwoStationPOSPrinterOwnersGuide(B00500001406) NCR7162PrinterSetup&UsersGuide(BD201453A) NCR7194ThermalReceiptPrinterOwnersGuide(B00500001097) NCR7197ReceiptPrinterOwnersGuide(B00500001409) NCR5945ElectronicPaymentTerminalUsersGuide(B00500001104) NCR5992SignatureCaptureUsersGuide(B00500001108)
Table of Contents
Chapter1:ProductOverview Introduction ........................................................................................... 11 Configurations ................................................................................ 14 ModularConfiguration ............................................................. 14 UnifiedModularConfiguration............................................... 14 IntegratedConfigurations......................................................... 15 OperatorControls ................................................................................. 18 SerialNumber/ModelNumberLabel ................................................ 19 Features ................................................................................................ 110 ProcessorBoard ............................................................................ 110 PeripheralIntegrationTray......................................................... 111 4PortUSBDaughterCard.......................................................... 111 6PortUSBDaughterCardw/Audio ........................................ 112 ATXRiserCard............................................................................. 112 StorageMedia ............................................................................... 113 PowerSupply................................................................................ 113 OperatingSystems ....................................................................... 113 UPS ................................................................................................. 113 PowerManagement............................................................................ 114 Definitionsofthestatesinvolved............................................... 115 OperatorDisplays............................................................................... 120 596412.1InchTouchScreen ....................................................... 120 594212.1InchColorLCD............................................................ 122 7452K309/K4049InchMonochromeCRT............................... 123 7452K41915InchColorCRT..................................................... 123
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NCR59825InchLCDDisplay ................................................... 124 NCR595312.1InchDynaKey........................................................... 125 NCR5932Keyboards ......................................................................... 126 109KeyUSBKeyboard ............................................................... 126 115KeyPS/2BigTicketKeyboard............................................. 129 68KeyPS/2POSKeyboard......................................................... 129 NCR59722x20RemoteCustomerDisplay ..................................... 133 Features ..................................................................................... 133 NCR59732x20InternationalVFDCustomerDisplay .................. 134 Features ..................................................................................... 134 Printers ................................................................................................. 135 NCR7158Printer.......................................................................... 135 NCR7162Printer.......................................................................... 136 NCR7194Printer.......................................................................... 136 NCR7167Printer.......................................................................... 137 NCR7197Printer.......................................................................... 137 SystemConfigurationDiagrams ...................................................... 138 Chapter2:HardwareInstallation Introduction ........................................................................................... 21 InstallationRestrictions ................................................................. 21 HardwareInstallation .......................................................................... 22 InstallingtheIntegrationTray ............................................................ 23 InstallingtheKeyboard........................................................................ 27 KeyboardandMouseConnections.............................................. 28 DualPortKeyboard/MouseInstallation ..................................... 29 MouseInstallationRestriction ...................................................... 29 InstallingtheTransactionPrinter ..................................................... 210 InstallingtheTransactionPrinter ..................................................... 211
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USBInstallation ............................................................................ 211 RS232Installationw/PowerfromPoweredUSB .................... 212 InstallingtheIntegratedOperatorDisplay ..................................... 213 InstallingaCRTOperatorDisplay ............................................ 214 InstallinganNCR5964/5953/5942OperatorDisplay.............. 217 InstallingtheIntegratedCustomerDisplay.................................... 221 InstallinganNCR596412.1InchTouchLCD ................................ 223 DVIConnections ...................................................................... 224 RS232Connections ................................................................. 225 Installinga594212.1InchLCDMonitor......................................... 226 Installinga5953DynaKey ................................................................. 227 Installinga5952DynaKey ................................................................. 228 InstallinganNCR59825InchOperatorDisplay........................... 229 InstallingthePCILCDBoard(5952052).............................. 229 Connectingthe5982DisplaytotheTerminal...................... 230 InstallingaSecondaryCRTDisplay(DualDisplay)...................... 231 InstallingtheHardware............................................................... 231 SupportedConfigurationsbyOperatingSystem ................ 232 PossibleDualDisplayHardwareConfigurations ............... 232 InstallingtheDisplays............................................................. 233 ConfiguringtheSoftwareforDualDisplay.............................. 235 InstallinganNCR5972RemoteCustomerDisplay ....................... 236 InstallinganNCR5973RemoteCustomerDisplay ....................... 238 CustomerDisplayCableConnections....................................... 239 Chapter3:Setup Introduction ........................................................................................... 31 EnteringSetupUsingaKeyboard................................................ 31 HowtoSelectMenuOptions........................................................ 31
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RestoringFactorySettings............................................................. 32 SpecialDynaKeyKeypadMode................................................... 32 NormalDynaKeyKeypadOperatingMode .............................. 34 DisablingResources ....................................................................... 35 BIOSDefaultValues....................................................................... 35 MainMenu ...................................................................................... 35 AdvancedMenu ............................................................................. 39 SecurityMenu ............................................................................... 313 PowerMenu .................................................................................. 313 BootSequence ............................................................................... 313 Chapter4:OperatingSystemRecovery Introduction ........................................................................................... 41 Prerequisites .................................................................................... 41 ConnectinganExternalBackpackCDROMDrive ................... 42 UpdatingProcedures ..................................................................... 43 CompletingtheOSInstallation(Windows2000) .................. 45 CompletingtheOSInstallation(WindowsNT4.0) .............. 45 CompletingtheOSInstallation(WindowsEXe) ................... 46 CompletingtheOSInstallation(DOS).................................... 46 GoldDiskContents............................................................................... 47 NCR7456/58Windows2000OperatingSystemRecovery Software(LPIN:D37005360100) ................................................. 47 InstalledSoftware: ..................................................................... 47 SoftwareDrivers......................................................................... 48 SpecialSettings ........................................................................... 48 Recommendation ....................................................................... 49 NCR7456/58WindowsNT4.0OperatingSystemRecovery Software(LPIN:D37005640100) .............................................. 410
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InstalledSoftware: ................................................................... 410 SoftwareDrivers....................................................................... 410 SpecialSettings ......................................................................... 411 Recommendation ..................................................................... 412 NCRRealPOS80/80cWindowsXPeOperatingSystem RecoverySoftware(LPIN:D37005700100) ............................. 413 InstalledSoftware: ................................................................... 413 SoftwareDrivers....................................................................... 413 SpecialSettings ......................................................................... 413 Recommendation ..................................................................... 414 OSRecoveryfromaLargerDiskImage .......................................... 415 Chapter5:BIOSUpdatingProcedures Introduction ........................................................................................... 51 Prerequisites .................................................................................... 51 ConnectinganExternalBackpackCDROMDrive ................... 52 UpdatingProcedures ..................................................................... 53 BIOSCrisisRecovery............................................................................ 55 RecoveryProcedures...................................................................... 56 Cable/ConnectorPinOutInformation .............................................. 59 Chapter6:MemoryDump GeneralMemoryDumpInformation................................................. 61 BIOSRequirements ........................................................................ 61 DiskFormat..................................................................................... 62 SupportedOperatingSystems...................................................... 63 SummaryofOperatingSystems .............................................. 63 Prerequisites .................................................................................... 64 WindowsXP/2000 ...................................................................... 64
WindowsNT............................................................................... 65 DOSMemoryDumpSpecifics ............................................................ 66 DumpProcessOverview............................................................... 66 RestrictionsandLimitations ......................................................... 67 PerformingtheMemoryDump.................................................... 69 ConfiguringtheTerminal ......................................................... 69 DumpProcedure ...................................................................... 610 Tunes/Tones.............................................................................. 611 MovingtheFilestoHardDiskandReassembling.............. 613 FlowChart................................................................................. 614 MemoryDumpAssembler.......................................................... 616 AppendixA:RetailKeyboardKeyLayouts 68KeyKeyboard..................................................................................A1 68KeyKeyboardSpecialKeypadMode ...............................A3 SpecialPCSetupKeypadModeActivated(68Key Keyboard)...................................................................................A4 DynaKey .........................................................................................A5 SpecialDynaKeyKeypadMode .............................................A5 NormalDynaKeyKeypadOperatingMode .........................A7 5932USBKeyboard.......................................................................A8 AppendixB:FeatureKits AppendixC:Cables PrinterCables ....................................................................................... C1 ScannerCables...................................................................................... C3 7872or7875Scanner/Scale(RS232) ........................................... C3 7892Scanner(PoweredRS232) .................................................. C3
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7882Scanner(PoweredRS232) .................................................. C3 7837Scanner(PoweredRS232) .................................................. C3 DisplayCables...................................................................................... C4 VGADisplay,Mono...................................................................... C4 VGADisplay,Color ...................................................................... C4 CRTACPowerExtension ............................................................ C4 59825InchLCD ............................................................................ C5 5953DynaKey ................................................................................ C5 5953DynaKeyw/Insert ................................................................ C5 WedgeKeyboardYCable ............................................................ C6 5972VFDCustomerDisplay(PoweredRS232) ....................... C6 DVItoDVI...................................................................................... C6 PS/2RS232&Power .................................................................. C7 WedgeKeyboardAdapter ........................................................... C7 LCDPowerCable(USB)............................................................... C7 CashDrawerCables ............................................................................ C8 DualCashDrawer,YCable......................................................... C8 CashDrawer,ExtensionCable .................................................... C8 CommunicationsCable ....................................................................... C8 Ethernet,10/100BaseT ................................................................... C8 KeyboardCables .................................................................................. C9 PS/2KeyboardExtension ............................................................. C9 PS/2YCable ................................................................................... C9 SignatureCapture/ElectronicPaymentTerminalCable .............. C10 5945/5992EPT(RS232w/Power).............................................. C10 PowerCables ...................................................................................... C10 ACPower...................................................................................... C10
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Revision Record
Issue Date A B C Remarks June2002 Firstissue Oct2002 AddedMemoryDumpchapter
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Declaration of Conformity
Manufacturers Name Manufacturers Address NCRCorporation NCRCorporation RetailSolutionsDivisionAtlanta 2651SatelliteBoulevard Duluth,GA300965810
73/23/EEC(LowVoltage) EN60950 NCRCorporation RetailSolutionsDivisionAtlanta 2651SatelliteBoulevard Duluth,GA300965810 European Contact: InternationalIPCounsel 206MaryleboneRoad London,NW16LY,England
Chapter 1:
Product Overview
Introduction
TheNCRRealPOS80c(alsoknownasNCR7456)isapowerful, retailhardenedpointofsaleterminaltargetedforgeneral merchandise,foodandconveniencestoreenvironments.Itprovides exceptionalscalabilityutilizingIntelCeleronandPentiumIII processorstoaddressarangeofprice/performancelevelsand operatingsystemenvironments. Thesystemofferssuperiorconnectivityforretail,withsupportfor legacyperipheralinterfaces(RS232,PS/2,Parallel,andVGA),aswell asemerginginterfacestandardssuchasPoweredUSBandaDVIvideo interface.
20728
1-2
Thecabinetconfigurationsareoptimizedtosavevaluablespaceatthe Checkstandwhileprovidingexpandabilityforfutureneeds. Thesystemincludes2PCIslots,2DIMMmemorysocketssupporting upto512MBofPC133SDRAM,andprovidesinternalexpansionfora FlexDiskDrive,HardDiskDrive,CDROMDrive,CompactFlash Memory,andUPSbatterybackup. TheRealPOS80csupportsabroadrangeofindustrystandard operatingsystemenvironmentsincludingDOS,WindowsCE3.0,and Windows2000Professional. Note: WindowsNTWorkstationisalsoavailablebyspecialrequest. Inaddition,theRealPOS80cisLinuxcertifiedutilizingvariousLinux distributions. ThefollowingtableshowstheRealPOS80cmajormodelsandthemost significantfeaturesavailableforthosemodels.
1-3
Major Model
CPU
74561000
Intel566MHzCeleron,64MBMemory,FlexDisk,Hard Disk,4RS232,4PoweredUSB,USandInternational PowerCords Intel566MHzCeleron,64MBMemory,FlexDisk,Hard Disk,BatteryBackup,4RS232,4PoweredUSB, InternationalPowerCord.ModelreleasedintheEMEA Regiononly Intel850MHzCeleron,128MBMemory,FlexDisk,Hard Disk,4RS232,4PoweredUSB,USandInternational PowerCords Intel850MHzCeleron,128MBMemory,FlexDisk,4RS 232,4PoweredUSB,USandInternationalPowerCords Intel850MHzCeleron,256MBMemory,FlexDisk,Hard Disk,4RS232,6PoweredUSB,Audio,USand InternationalPowerCords Intel1GHzPentiumIII,256MBMemory,FlexDisk,Hard Disk,4RS232,6PoweredUSB,Audio,USand InternationalPowerCords
74561010
74561200
74561230 74561300
74562200
1-4
Configurations
Modular Configuration
TheRealPOS80cfeaturesacompactcabinetoptimizedforspace constrainedenvironmentsandmodularconfigurations.
19827
19826
1-5
Integrated Configurations
Forcustomersrequiringintegratedconfigurations,thePeripheralTray providesawaytounifythemostpopularNCRperipheralsinan integratedconfiguration. NCRRealPOS7167(withandwithoutMICR) NCRRealPOS7197Printers NCRRealPOS5932POSKeyboard NCRRealPOS5932CompactA/NKeyboard NCRRealPOS595312.1DynaKeyforOperator NCRRealPOS596412.1LCDTouchScreen NCRRealPOS594212.1LCDScreenforOperatorandCustomer 7452K3099MonoCRT NCRRealPOS59722x20CustomerDisplays NCRRealPOS5973InternationalCustomerDisplay CompactCashDrawer
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1-6
20727
20729
5942 LCD Operator Display w/5972 Customer Display and 7197 Printer
1-7
7
4
8
5
2
9
6 3
0
L
Ex
R S
20730
20731
9-Inch CRT Operator Display w/5972 Customer Display and 7197 Printer
1-8
Operator Controls
Flex Drive
Access Door
CD-ROM Drive
20881
1-9
NCR Corporation
Made in Singapore
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any ionterference received, including interference that may cause indesired operation. This Class A digital apparatus complies with Canadian ICES-003 Get Appareli numeriqe de la classe A est conformo a la normo NMB-003 ju Canada
Class 7456 Model No: xxxx Serial No: 54-xxxxxxxx Date of Mfg. 04/10/02
I. T. E. E152553
NO.437
Certificate of Authenticity
19713
1-10
Features
Processor Board
Theprocessorboardhasthefollowingfeatures: SupportforIntelCeleronprocessorswith66MHzor100MHzfront sidebusspeedsaswellasIntelPentiumIIIprocessorswith 133MHzfrontsidebusspeeds. TwoDIMMmemorysockets(upto512MBofPC133SDRAM) Supportfor2PCIcardsviaATXRiserCard VideoControllerwithVGA,SVGAandXGAgraphicscapability Upto8MBVideoMemoryUnifiedMemoryArchitecture(UMA) TwoIDEports(UltraDMA33/66/100MasterModeEIDE Controller) 1.44MBFlexDiskinterface DVIIconnector(DigitalVideoInterface) 15pinDshellconnectorforCRToranalogLCD Ethernet10/100baseTLAN FourExternalRS232ports(twopowered,oneselectable,one nonpowered) OneinternalTTLRS232portforintegratedUPSinterface 25pinDshellParallelconnector PS/2keyboard/mouseconnector(requiresexternalYcabletouse both) AC97AudioInterface APM1.2 RealTimeClock/Calendar256byteCMOS Supports46PoweredUSBportsviadaughtercard SupportsinternalUPSbatterybackup
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1-12
AC97CODEC Amplifiedstereooutputjack(5Wmax.perchannel) Microphoneinput ConnectorforacceptingCDROMaudio(musiccompactdisc) PortsD&EarecontrolledbytheUSBcontrolleratBus0,Device7, Function2 PortCiscontrolledbytheUSBcontrolleratBus0,Device7, Function3. PortsB,A&24VarecontrolledbytheUSBcontrolleratBus,0, Device7,Function3throughahubonthe6portUSBboard. Note: TheUSBcontrollercanbedisabledinBIOSSetupunderthe Advancedmenu,intheOnChipMultifunctionDevicemenu.Itis identifiedasOnChipUSB2Device:.
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Storage Media
3.5InchFlexDiskDrive 3.5InchHardDiskDrive SlimlineCDROM(bootable) 64MBor256MBCompactFlash(throughIDEinterface)
Power Supply
237WOutputpower SupportforoptionalInternalUPSBatteryBackup
Operating Systems
DOS6.22 WindowsCE3.0 WindowsNTWorkstation(byspecialrequest) Windows2000Professional WindowsXPe LinuxCertified
UPS
TheUPS(UninterruptedPowerSupply)intheRealPOS80cisformally knownasBatteryBackup,whichisdesignedtosupporttheterminalin theeventACPowerislost.Thispermitssufficienttimefortheterminal tofinishthecurrenttransactionandperformalogicalshutdownofthe OperatingSystem,whichhelpstoguardagainstdiskcorruption causedbyanillogicalpowerOFF. ThepowersupplysensesthelossofACvoltageandswitchesto batterysupport. ThePowerSupplyprovideslimitedfilteringoflowfrequencynoise andminorAClinevariations,however,itdoesnotprotecttheterminal fromexcessiveACPowerlinespikessuchassomeexternalUPSunits provide.
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Power Management
Powermanagementisimplementedonthe7458usingtheACPI1.1 Specification1.1.Inordertoaccomplishthis,theprocessorboardis equippedwithACPIBIOS. TheBIOSsupportstheACPI1.1specification.Thispermitsthe terminaltogotoalowpowerstateduringsomelevelofinactivity. WithACPI,theoperatingsystemhassomecontroloverthepower managementbygoingintosuspend,standby,orhibernate(dependingon theOperatingSystem).TheS0,S1,S4,andS5statesareimplemented. ForthedetailoftheACPI,refertoACPISpecification2.0b.NotallEntry andExitpointsareavailableatalltimes.AvailabilityisbasedonACPI states.
Notes:
WhentheLANcableisconnectedaWakeOnLinknotificationissent totheoperatingsystems,causingtheterminaltocomeoutofalow powerstatesuchashibernationunderWindows2000.Thisis similartotheWakeOnLanfeature. OnterminalsrunningBIOS3.0.0.0orgreater,WakeonAlarmisnot supportedfromtheoffstate.ThisbecausetheACPIpower managementintheBIOSdoesnotallowtheTimer/Alarmtowake thesystem.WakeonLANissupported.Similarfunctionalitycanbe implementedfromtheserverbysendingaLANwakeupmessage. WakeonAlarmfromWindowNTisnotsupported. USBdevicesmustbeenabledinWindowsforWakefromStandbyto function.Thisissetinat: Start ControlPanel System HardwareTab Device Manager [USBdevice] Properties. ThereisacheckboxtoenablethefunctionundertheUSBtab.
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SoftOff:ACPowerisconnectedtothesystem.Onlythe5Vstandby and3.3Vstandbyvoltagesarepresentwithinthemachine. Note: SoftOffisnotsupportedbytheUPS.TheUPSdoesnot supportthesuspendvoltagesinthisstate.Therefore,theunitisreally inMechanicalOffwhenthereisnoACpowerandanattemptismade toenterSoftOffwhilerunningofftheUPS. Entry: a)Connectpowertounit. b)Turnoffunitviapowerbutton.Powerbuttoncanbe configuredforeitherinstantofforforoffafterbeingpressed forlongerthanfourseconds. c)Unitturnedoffviasoftwarecontrol Exit: a)Presspowerbutton b)WakeOnLAN c)WakeONRing d)WakeOnAlarm e)RemoveAC
1-16
FullOn:Systemisworkingandnotpowermanaged(APMDisabled) Entry: a)Presspowerbutton. b)WakeOnLAN c)WakeOnRing d)WakeOnAlarm Exit:a)Turnoffunitviapowerbutton.Powerbuttoncanbe configuredforeitherinstantofforforoffafterbeingpressed forlongerthanfourseconds. b)Unitturnedoffviasoftwarecontrol c)RemoveAC APMEnabled:Systemisworkingandnotpowermanaged Entry: a)Presspowerbutton b)WakeOnLAN c)WakeOnRing d)WakeOnAlarm e)Wakeonkeyboard,mouse,ortouchactivity f)WakeonUSBactivity Exit:a)Turnoffunitviapowerbutton.Powerbuttoncanbe configuredforeitherinstantofforforoffafterbeingpressed forlongerthanfourseconds. b)Unitturnedoffviasoftwarecontrol c)DisableAPM c)RemoveAC
1-17
APMStandby Systemisinalowpowerstatewithsomepowersavings Mostdevicesareinalowpowermode. TheCPUclockisslowedorstopped. Operationalparametersareretained. SystemreturnsquicklytotheAPMEnabledState. TheResumeTimereventmustreturnthesystemtotheAPM Enabledstate. UseractivitymayberequiredtoreturnthesystemtotheAPM EnabledState. Theoperatingsystemisnotifiedafterthesystemtransitionstothe APMEnabledState. PrioroperationresumesafterreturningtotheAPMEnabledstate. Interruptsmuststillbeprocessednormally.Thismayrequire wakinguptheCPUtemporarilyifitwasstopped. TheCPUmaybestoppedagainwhentheAPMDrivercallsthe CPUIdlefunction.
Entry: a)Programmabletimeout b)Undersoftwarecontrol Exit: a)WakeOnLAN c)WakeONRing d)WakeOnAlarm e)Wakeonkeyboard,mouse,ortouchactivity f)WakeonUSBactivity g)RemoveAC
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APMSuspend:Systemisinalowpowerstatewithmaximumpower savings.Mostpowermanageddevicesarenotpowered.TheCPU clockisstopped.TheCPUcoreisinitsminimumpoweredstate. Operationalparametersaresavedtoberestoredlaterwhenresuming. SystemtakesarelativelylongtimetoreturntotheAPMEnabledstate. TheResumeTimereventmustbeonofthewakeupevents.The operatingsystemisnotifiedafterthesystemtransitionstotheAPM Enabledstate.PrioroperationresumesafterreturningtheAPM Enabledstate. Some(notall)specificdevicestates: HardDrive:Sleep(motornotspinning,interfacebufferinactive) Display:CRTOff,LCDOff VideoController:Suspend Chipset:Suspend b)Undersoftwarecontrol Exit: a)WakeOnLAN b)WakeOnRing c)WakeOnAlarm d)Wakeonkeyboard,mouse,ortouchactivity e)WakeonUSBactivity f)RemoveAC TheAPMBIOSprovidessomedegreeofpowermanagement functionalitywithoutanysupportfromtheoperatingsystemor applicationsoftware.
Entry: a)Programmabletimeout
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1-20
Operator Displays
5964 12.1-Inch Touch Screen
Features
Resistive Touch Screen
Retail Hardened
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Brightness Control
TheLCDisfactorysettorunatfullbrightness. Userscanselectreducedbrightnessthroughauser adjustablehardwareswitchbelowtherightfront bezel(high/lowbrightness). Horizontalviewingangleof60to+60(rightto left),vertical50to+50(bottomtotop) Highresolution(800x600)supportsthelatest graphicalandmultimediaapplications AconvenientPS/2connectorsupportsanonwedge PCstylekeyboardforalphaentryanddiagnostics RJ45interfaceprovides5Vpowerand communicationfortheNCRRS232handheld scanner Soundserrortones&audiblefeedbackduring operatorinputcontrolledbyTAPS/OPOS commands IndustrystandardDVI(DigitalVideoInterface)for connectiontoDVIIconnectoronRealPOS80c 7456PoweredRS232connectorprovidespower andtouchinterfaceforNCR5964display Passesdata(MSR,scanner,keyboard)tohost terminalthroughPS/2datastreamviaYcable Noadditionalpowercordorpowersupplyis requiredsimplifyingcablemanagement Integrated3trackISOMSR Theremotetabletoppedestalmountsupportstilt andswiveltoadjustdisplaytooptimumangle
SVGA Resolution
Tone Speaker
Wedge Controller
Terminal Powered
1-22
19809
1-23
7452-K309
7452-K404
19742a
19743
1-24
19744
1-25
Note: USBDynaKeyrequiresWindows2000orWindowsXP/XPe. Uniquetothe5953DynaKeyareasetofDynaKeyslocatedbesidethe LCD.Thesekeyschangefunctiondependingonthesoftware applicationappearingontheLCD.Alsouniquearetwoup/downscroll keys.Thekeypadmodulecontainsconfigurablekeymatrix,DynaKeys, andscrollkeys. TherearetwoversionsoftheDynaKey. USBInterface(Touchoptional) PS/2Interface(requiresaPCISVGALCDcard)
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MSR
19586
1-27
Features
TheNCR5932USBKeyboardsupportsthefollowingfeatures: Keylock Speaker MagneticStripeReader(MSR) KeyboardStatusLEDs
Ex
Exception
L R S
Locked Register
1-28
1-29
MSR
19745
Keylock
Status Indicator
MSR
19746
Features
The5932PS/2Keyboardsincludethefollowingfeatures: Keylock Speaker SystemStatusIndicatorLED MagneticStripeReader(MSR) ExternalDecodedScannerConnector SpecialPCSetupmodeonthe68keykeyboard
1-30
Ex
R S
Speaker Aprogrammablespeakergenerateskeyclicksanderrortones. Buzzer ThebuzzerisaninternalonboardBuzzer. System Status Indicator LED ThesystemstatusindicatorisatwocolorLED.Thegreencolor indicatesthekeyboardispowered.Redindicatesanerrorcondition. Whenthesystemisoff,theLEDisextinguished.
1-31
Note: FormoreinformationabouttheWedgecontroller,referto WedgeSoftwareUsersGuide(BST01368B). MSR (Magnetic Stripe Reader) TheMSRisanoptionalfeaturethatprovidessupportforreading magneticallycodeddatacards.Thekeyboardssupporttwodifferent typesofMSR: ISOTracks1,2,and3 JISIIandISOTrack2(BigTicketandfullfeatured68key keyboardsonly)
Note: MSRsignalsareroutedtotheWedgecontrollerandpassedinto thesystemkeyboarddatastream.Formoreinformationaboutthe Wedgecontroller,refertoWedgeSoftwareUsersGuide(BD201368A) External Decoded Scanner Connector AdecodedRS232inputdevicethatonlyrequiresTXD,RXD,CTSand RTS,suchasabarcodescanner,canbeconnectedtothekeyboard.RS 232signalsareroutedtotheWedgecontrollerandpassedintothe systemkeyboarddatastream.Theconnectorprovides+5Vtopower thescanner.FormoreinformationabouttheWedgecontroller,referto WedgeSoftwareUsersGuide(BD201368A).
1-32
Special PC Setup Keypad Layout for 68-key Keyboard Onpowerup,theoperatorcanswitchthe68keykeyboardintoan alternatekeypadlayoutthatcanbeusedwithmanyPCBIOSsetup andconfigurationroutines.Thealternatelayoutcontainskeyssuchas ESC,TAB,END,+,andarrowkeyswhicharenotavailableinthe normalkeypadlayout.Thealternatelayoutallowstheoperatorto configureaPCwiththe68keykeyboard.
1-33
Desktop Model
16-Inch Post
20448
Features
RS232Interface Socketfor32KofPROMforadditionalcharactersets(59721000 VFD). 7x9pixelcharacters(59721000VFD);5x8pixelcharacterson 59722000LCD Diagnostics Charactersets: CodePage850(International) Katakana(except59722000) CodePage866(Cyrillic)(except59722000)
1-34
Desktop Model
16-Inch Post
20448
Features
256x64dotsgraphicVFD Microcontroller FlashROM Displaydrivercircuitry Communication/powerconnector Powerconvertercircuitry Communicationdrivers Bidirectionalparallelinterfacesupport
1-35
Printers
NCR 7158 Printer
TheNCR7158Printerisextremelyfast,quiet,andreliablepointofsale device.Itconsistsoftwospecializedprintersinonecompactpackage:a thermalprinterontopthatprintsreceipts,andanimpactslipprinterin fronttoprintonformsandchecksthatyouinsert.Theprinterfeatures adualinterface,soitcanconnecttothehostterminaleitherthrougha USBinterfaceorRS232.Itcanreceiveitspowerfromanexternal powersupplyorthroughthe24VPoweredUSBportontheterminal.It alsohasaconnectorforcashdrawers.
Power Supply AC Adapter Cable
17304a
1-36
15220a
16437a
1-37
19711a
19712a
1-38
5972-2xxx
PS/2 Keyboard
RS-232 (Powered)
VGA AC
USB
7167
7197
Card
Motherboard
LAN
Parallel
2189
PS/2
RS-232 Peripherals
7197
7875
7162
7167
Chapter 2:
Hardware Installation
Introduction
ThischapterexplainshowtoinstalltheRealPOS80chardware, includingoutofboxinstallationandhowtoinstalltheoptional peripheraldevices. The7456isdesignedwithflexibilityofhowtoconfiguretheintegrated displaysandprinters.Fillerplatesareusedwherethereareno peripheralspresent. The7456isveryflexibleinhowitcanbeinstalled.Atypical configurationisdiscussedinthisdocument.Yourconfigurationmay requireadjustmentstotheprocedures.
Installation Restrictions
BeforeinstallingtheRealPOS80c,readandfollowtheguidelinesin theRealPOS80cSitePreparation(B00500001360)andtheNCR WorkstationandPeripheralACWiringGuide(BST0211553). InstalltheRealPOS80cnearanelectricaloutletthatiseasily accessible.Usethepowercordasapowerdisconnectdevice. Donotpermitanyobjecttorestonthepowercord.Donotlocate theRealPOS80cwherethepowercordcanbewalkedon. Useagroundingstraportouchagroundedmetalobjectto dischargeanystaticelectricityfromyourbodybeforeservicingthe RealPOS80c.
2-2
Hardware Installation
1. Unpacktheterminalinthedesiredlocation.
AC Input
Accessory AC
Mic
Audio Out
12V USB
24V USB
Cash Drawer
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
* RS232/C * RS232/A
2-3
20632
Access Door
2. Thedoorcaneasilyberemovedbybendingitasindicatedbelow. Removetherightendfirst.
20648
2-4
4. InstalltheCableShroudAssemblyusingthesamescrewsyou removed.
Cable Shroud
Top cover
Rubber Feet
20633
2-5
Universal Tray
2-6
Printer Tray
20636
2-7
20649
2-8
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
Use the Y-Cable to connect both a keyboard and mouse to the PS/2 connector. 497-0406056 - 1.8 m (1416-C281-0018)
PS/2
Keyboard can be connected directly to the terminal PS/2 connector. Mouse requires the Y-Cable whether or not a keyboard is installed.
19805
2-9
24V
Use Port C, D, or E
Use Port A, B, C, or 24 V
19806
2-10
20718
2-11
Interfaces Supported
Printer USB RS-232
USB Installation
ConnectthePoweredUSBPrinterInterfaceCabletotheUSBConnector andPowerConnectorontheprinterandtothe24VPoweredUSB Connectorontheterminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
USB
Power
24V USB
19737
2-12
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
RS-232/B (Non-powered)
497-0422292 - 4 m (1416-C712-0040) 9-Pin to 25-Pin (7162) 9-Pin to 9-Pin 497-0407427 - 1.0 m 497-0408349 - 0.7 m (1416-C337-0010) (1416-C266-0007) 497-0407429 - 4 m (1416-C337-0040) 497-0407943 - 4 m
(1416-C266-0040)
19738
2-13
20637
2-14
20643
2-15
20709
2-16
d. ConnecttheCRTDataCabletotheVGAconnector. e. ConnecttheACPowerCabletotheACConvenienceconnector.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
AC Power
Data
19747a
2-17
Left Pivot Housing 7458 Integrated Display Arm Assembly w/Tilt Swivel
20500a
2-18
20712
2-19
4. InstalltheDisplayArmAssemblyontothebackoftheOperator Display(4screws).
20713
5. ReplacetheLeftandRightPivotHousingsontheDisplayArm.
2-20
6. InsertthedisplayassemblyintotheDisplayArmPost. 7. InstallthewasherandClampKnob.
20714
2-21
20715
2-22
3. InstalltheDisplayCaps.
20716
4. InstalltheCableCoverbysnappingthebottomontotwopinsin theCableShroudandthenlatchingitclosed.
2-23
19429
Note: APCkeyboardisrequiredtoconfigurea596412.1InchTouch LCD. Thefollowingillustrationsshowthecableconnectionsforthe5964and theRealPOS80c.Therearetwocablesrequired. DVICableprovidesthevideointerfacetothe5964. RS232YCableprovidesaserialinterfaceandpowertothe5964. Italsoconnectsthe5964PS/2keyboardconnectortotheterminal, whichprovidesaninterfaceforthewedgecontroller(MSR,PS/2 Keyboard,Scanner,ToneSpeaker).
2-24
DVI Connections
ConnectthecabletotheDVIConnectoronthe5964displayand RealPOS80cterminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
DVI
DVI
19815
2-25
RS-232 Connections
1. ConnecttheYcabletooneofthePoweredRS232portsandtothe PS/2connectorontheRealPOS80cterminal. 2. ConnecttheotherendoftheYCabletotheRS232connectoron the5964display.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
PS/2
19813
2-26
VGA
Power
VGA
USB
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
19819a
2-27
17089
2-28
14135
ForinstallationinformationrefertotheNCR5953WedgeDynaKey UsersGuide(BD201370A).
2-29
19744
VGA BIOS
15376
2-30
P1
P2
P3
Function
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
LCD
19831
2-31
2-32
595312.1In. DynaKey(PS/2)
594212.1In.Color LCDor 15In.ColorCRT (7452K419) 594212.1In.Color LCDor 15In.ColorCRT (7452K419) 15In.ColorCRT (7452K419) or 9In.MonoCRT (7452K404/K309)
VGAconnectoron Motherboard
595210.4In. DynaKey(PS/2)
VGAconnectoron Motherboard
2-33
594212.1In.Color LCD
VGAconnector onMotherboard
596412.1In. TouchscreenLCD
595312.1In. USB/DVIDynaKey
2-34
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
19914
2-35
2-36
Desktop Model
16-Inch Post
20448
2-37
3. HighPostMount:IfyouareinstallingHighPostmodelsecurethe MountingPlatewithscrews(4)thatareprovided.
14622
1. ConnecttheDisplayCabletoapoweredRS232connectoronthe terminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
19807
2-38
Desktop Model
16-Inch Post
20448
2-39
3. HighPostMount:IfyouareinstallingHighPostmodelsecurethe MountingPlatewithscrews(4)thatareprovided.
14622
2-40
Chapter 3:
Setup
Introduction
ThischapterdescribeshowtoconfiguretheBIOSoptions. AnexternalalphanumerickeyboardisnotrequiredtoruntheBIOS CMOSSetupUtility,butakeyboardmakesthesetupeasier. TheSetupMenusinthischapterreferenceNCRRealPOS80c/7458 BIOS,Version3.0.2.2.
3-2
Chapter 3: Setup
Chapter 3: Setup
3-3
F1 F1
4 5 6
27
F2 F2
7 8 9
28
Tab
29 10 11
End
12 13
7
30 14 15
8
16
9
17
ESC
4
31 18 19
5
20
6
21
1
32 22 23
2
24
3
25
0
33 34 35
Del
CR
14419
3-4
Chapter 3: Setup
F1
4 27
F2
28 7 8 Shift-F7 Shift-F8 9 Shift-F10
F3
29 10
11
12
13
F4
30 14
7
15
8
16
9
17
Cntl-F1
F5
4
18 19
5
20
6
21
Cntl-F2
31
F6
32
1
22 23
2
24
3
25
Cntl-F3
F7
33
0 F8
34
Shift-F9 35
CR
12389
Chapter 3: Setup
3-5
Disabling Resources
ResourcesthataredisabledintheBIOS(IRQsforCOMports/onboard LAN/secondaryIDE)arestilldetectedandinstalled(sometimes partially)inWindows.Therecoursesareactuallyavailable.
(variable) (variable) 1.44/1.25MB3 [Auto] (variable) (variable) (variable) [Enabled] [Disabled] FPIO4/DMA21 [Mode5] Disabled
3-6
Chapter 3: Setup
[Auto] [Auto] [Disabled] [Disabled] [Disabled] [Standard] [Disabled] Disabled [Auto] [Auto] [Disabled] [Disabled] [Disabled] [Standard] [Disabled] Disabled
Chapter 3: Setup
3-7
[Auto] [Auto] [Disabled] [Disabled] [Disabled] [Standard] [Disabled] Disabled [Enabled] [Enabled]
Memory Shadow
SystemShadow: VideoShadow:
3-8
Chapter 3: Setup
Memory Cache
CacheExtendedMemoryArea: [WriteBack] CacheA000AFFF: CacheB000BFFF: CacheC800CBFF: CacheCC00CFFF: CacheD000D3FF: CacheD400D7FF: CacheD800DBFF: CacheDC00DFFF: CacheE000E3FF: CacheE400EBFF: CacheEC00EFFF: [Disabled] [Disabled] [Disabled] [Disabled] [WriteProtect] [WriteProtect] [WriteProtect] [WriteProtect] [WriteProtect] [WriteProtect] [WriteProtect] 640KB (variable)
Chapter 3: Setup
3-9
Advanced Menu
PCI Configuration PCI Device, Slot #1 (Upper)
[Enabled] [Enabled] [0040h] [Enabled] [Enabled] [0040h] [Enabled] [Enabled] [0040h] [Enabled] [Enabled] [0040h]
3-10
Chapter 3: Setup
DefaultPrimaryVideoAdapter: [PCI]
I/O Device Configuration Serial port A:
[Enabled] [3F8] [IRQ4] [Enabled] [2F8] [IRQ3] [Auto] [ECP] [Enabled] [Enabled] [3E8] [IRQ10]
BaseI/Oaddress: Interrupt:
Serial port B:
BaseI/Oaddress: Interrupt:
Parallel port:
Mode
BaseI/Oaddress: Interrupt:
Chapter 3: Setup
3-11
BaseI/Oaddress: Interrupt:
UPS Serial:
BaseI/Oaddress: Interrupt:
[Enabled] [Enabled] [Disabled] [Disabled] [Disabled] [Disabled] 1.7V(Celeron);1.75V(PIII) (+0.04V,0.8V) 2.5V+/5% 3.22V 4.94V 11.52V 37oC/98oF 27oC/80oF 6241(Varies)
3-12
Chapter 3: Setup
Multiple ROM
[Disabled] [Enabled] [Disabled] [Enabled] [Disabled] [Disabled] [Disabled] [Disabled] [Disabled] [Both] [Enabled] IfDisabled,thisremainsEnabled duringPOSTtopermitkeyboard usage.ThenreturnstoDisabled.
Large Disk Access Mode: Installed OS: Reset Configuration Data: Power up Display: QuickBoot Mode: Floppy check: Summary screen: Beep Error Codes: Continuous Post: Boot Menu Retry
[DOS] [Other] [Yes] [Logo] [Enabled] [Disabled] [Enabled] [Off] [Disabled] [Keyboard]
Chapter 3: Setup
3-13
Security Menu
Supervisor Password Is: User Password Is: Set Supervisor Password Set User Password Diskette access: Password on boot:
Power Menu
Power Savings: Idle Mode: Standby Timeout: Auto Suspend Timeout: Suspend Mode: Resume On Modem Ring: Resume on Time: Power Button: Reset Switch: AC Power Default On: Warm Boot: Throttling Duty Cycle:
[Disabled] [Off] [Off] [Off] [Suspend] [Off] [Off] [Immediateoff] [Reset] [Auto] [Disabled] [50%]
Boot Sequence
Removable Drives Hard Drive CD ROM Drive MBA UNDI (Bus 0 Slot13)
3-14
Chapter 3: Setup
Chapter 4:
Introduction
ThischapterdiscussesproceduresonhowtorecovertheOperating SystembyusingtheCDROMdrive.Thesoftwareisdistributedon bootableCDROMmedia.Thedriversthatarenecessarytorunthe CDROMaretemporarilyinstalledduringboot. Note: ItispossibletoperformaBIOSupdateusinganetwork connection.RefertotheNCRFitClientSoftwareUsersGuide, (B00500001235)forinformationaboutthatprocedure. Caution: WhenperforminganOSrecoveryfromalargersource image(largerdisk)toasmallerdestinationdisk,youmustuseaspecial procedure(seetheOSRecoveryfromaLargerDiskImagesection).
Prerequisites
ThefollowingarerequiredinordertoperformanOSrecoveryfroma CD. BootableCDROMdrive(internalorexternal) Keyboard CDcontainingOperatingSystemimage
4-2
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
Parallel Connector
Parallel Connector
19816
2. ConnectthePowerSupplytotheCDROMandtoanACoutlet.
4-3
Updating Procedures
1. Applypowertotheterminal. 2. PressF2atthescreenprompttoenterSetup. 3. IntheAdvancedmenu,selectI/O Device Configuration. 4. VerifythattheLPT 1 ModeissettoECP. 5. GobacktotheAdvancedmenu,selectMultiple ROM Menu. 6. SettheParallel CD-ROM BoottoEnabled. 7. IntheBootmenu,setthebootsequencetobootfromCD-ROM first. 8. IntheExitmenu,selectSave Changesandreboot. 9. OpentheCDROMdrawerandsnaptheCDcontainingthe operatingsystemimageontothespindle.
Windows 2000 Windows XPe Windows NT DOS
4-4
12. IfNoisselected: TheGhosterrorfileisdisplayedbeforerebootingonlyifGhost aborts. Caution: Iftheerrorfileisdisplayed,thebatchfilepausesfor userinputbeforerebooting.YoumayuseCtrlCtocancelout ofthebatchfileifyouwanttoseetheerrorfileagain,but nothingshouldbedonethatwritestotheharddiskbefore rebooting.GHOST.ERRisontheRAMdiskandisloston reboot. 13. Selectwhichtypeofrecoveryyouwanttoperformfromthenext menuandpress[ENTER](normallyoption#1). Redoentirediskwiththefirstpartitionthesamesize. RedothefirstOSpartition. RedothesecondOSpartition. TheGhostsoftwarethenbeginsthediskrecoveryfromtheCD.It displaysaprogressbarandgivesyouanestimatehowlongtheprocess shouldtake. Note: SomeOperatingSystemsoccupymorethanoneCD.Youare askedtoinsertthenextCDatthepropertime. Whentherecoveryprocessiscompleted,theharddiskhasbeen restoredtoitspreinstalledcondition,asoriginallyreceivedfromthe factory. 14. RemovetheCDfromthedrive.
4-5
4-6
4-7
Installed Software:
MicrosoftWindows2000Professionalw/SP3 MicrosoftInternetExplorer6.0SP1(6.0.2800.1106SP1) VIATechVideo(6.13.10.3137) VIAAC97Audio(5.12.01.3811) NationalSemiconductorLAN(5.00.135.21) NCRSYSM(3.0.4.12) WindowsInstaller(2.0) UDMA4in1(4.43) BackpackCDRomavailable(3.02) MicroTouchavailable(5.64) EdgeportUSBavailable(2.20) C&TVideoavailable
4-8
Software Drivers
Thefollowingdriversarenotinstalledautomatically,butcanbe installedfromtheirrespectivelocations(Readmefilesexistinthese locations,aswell): BackpackCDROM C:\Install\Drivers\CDROM MicroTouch EdgeportUSB C&TVideo C:\Install\Drivers\Touch C:\Install\Drivers\USB C:\Install|Drivers\Video
Special Settings
Furthermore,thefollowingsettings/revisionsareconfigured: PreinstalledW2KtoincludetheProductIDNumber(PID) PlacedtheGoldDrivePartNumber,DateCreated,LPIN,and ReleaseinRegistryunder: HKey-Local_Machine\Software\NCR\Gold Drive RanSysprep,usingsysprep.infandsysprep.bat,sothatthemini installationrunsoninitialbootwiththefollowingparameters: AutomaticallyincludePID EstablishedaFAT32primarysystempartitionthatfillstheentire drive IncludednecessaryOScabfilesinC:\Install MadeSP3folderavailableinC:\Install(installed) EnabledDMA Setcolorto16bit SetmonitorshutofftoNever AddedSNMP,settomanual AddedregistryvalueforOrinocoPCMCIAdriver:
HKLM\System\CurrentControlSet\Services\PCMCIA\ Parameters\DisableIsaToPciRouting DWORD Value = 0
4-9
Recommendation
Foreachoperatingsystem,NCRstronglyrecommendsthatanydrivers placedintheC:\Install directorybeleftintactforthepurposes ofservicingandmaintainingthesystem.Ifyouareusingthis informationinordertobuildyourownoperatingsystemimageand notusingNCRsprovidedOSRecoveryimageasabaseimage,we recommendthatalldriversthatareinstalledbeplacedinasimilar C:\Installdirectoryforsupport.
4-10
Installed Software:
MicrosoftWindowsNTWorkstation4.0w/SP6a MicrosoftInternetExplorer6.0SP1(6.0.2800.1106SP1) VIATechVideo(4.0.00.3125) VIAAC97Audio(4.03.00.3140) NationalSemiconductorLAN(4.00.135.21) NCRSYSM(3.0.4.12) WindowsInstaller(2.0) UDMA4in1(4.43) BackpackCDRomavailable(2.04) MicroTouchavailable(5.64) EdgeportUSBavailable(2.20) C&TVideoavailable
Software Drivers
Thefollowingdriversarenotinstalledautomatically,butcanbe installedfromtheirrespectivelocations(Readmefilesexistinthese locations,aswell): BackpackCDROM C:\Install\Drivers\CDRom MicroTouch EdgeportUSB C&TVideo C:\Install\Drivers\Touch C:\Install\Drivers\USB C:\Install|Drivers\Video
4-11
Special Settings
Furthermore,thefollowingsettings/revisionsareconfigured: PreinstalledNTtoincludetheProductIDNumber(PID) PlacedtheGoldDrivePartNumber,DateCreated,LPIN,and ReleaseinRegistryunder: HKey-Local_Machine\Software\NCR\Gold Drive RanSysprep,sothattheminiinstallationrunsoninitialbootwith thefollowingparameters: AutomaticallyincludePID Establisheda2GBFAT16primarysystempartition EstablishedasecondaryNTFSpartitionthatfillstheremainderof thedrive IncludednecessaryOScabfilesinC:\Install MadeSP6afolderavailableinC:\Install(installed) MadeI386folderavailableinC:\Install InstalledMSSNMP,settoManual ReplacedthestandardEULAwiththeNCRspecificEULA. TerminalCheck.exeinRunregistrytodeterminecorrecthardware platform(otherwiseitwillshutdown) HideMSsplashscreenbyadding/noguibootparametertoboot.ini SerMousedevicedisabled Added/noserialmicetoboot.ini Setresolutionto800x600 Setcolorsto65536 DisabledMouClassservice
4-12
Recommendation
Foreachoperatingsystem,NCRstronglyrecommendsthatanydrivers placedintheC:\Install directorybeleftintackforthepurposes ofservicingandmaintainingthesystem.Ifyouareusingthis informationinordertobuildyourownoperatingsystemimageand notusingNCRsprovidedOSRecoveryimageasabaseimage,we recommendthatalldriversthatareinstalledbeplacedinasimilar C:\Installdirectoryforsupport.
4-13
NCR RealPOS 80/80c Windows XPe Operating System Recovery Software (LPIN: D370-0570-0100)
TheNCRRealPOSWindowsXPeOperatingSystemRecoverySoftware providesthemeansofrestoringtheoperatingsystemtotheterminal harddiskofaNCRRealPOS7456terminal.Thebootstrapprogram (di_natl.bsd)anddiskrecoverybootimage(di_natl.bid)are downloadedtothetargetterminaloverthenetworkandrestoresthe harddisktothepreinstalledstateasshippedfromthefactory.
Installed Software:
MicrosoftWindowsXPew/SP1 VIATechVideodriverinstalled(6.13.10.3137) NationalSemiconductorLANdriversinstalled(5.1.135.21) NCRSYSMdriverinstalled(3.0.4.12)
Software Drivers
Thefollowingdriversarenotinstalledautomatically,butcanbe installedfromtheirrespectivelocations(Readmefilesexistinthese locations,aswell): BackpackCDROM MicroTouch EdgeportUSB C:\Install\Drivers\CDRom C:\Install\Drivers\Touch C:\Install\Drivers\USB C:\Install\Drivers\Camera
Watchport/VCamera
Special Settings
Furthermore,thefollowingsettings/revisionsareconfigured: PreinstalledXPetoincludetheProductIDNumber(PID) PlacedtheGoldDrivePartNumber,DateCreated,LPIN,and ReleaseinRegistryunder:
HKey-Local_Machine\Software\NCR\Gold Drive
4-14
Recommendation
Foreachoperatingsystem,NCRstronglyrecommendsthatanydrivers placedintheC:\Install directorybeleftintactforthepurposes ofservicingandmaintainingthesystem.Ifyouareusingthis informationinordertobuildyourownoperatingsystemimageand notusingNCRsprovidedOSRecoveryimageasabaseimage,we recommendthatalldriversthatareinstalledbeplacedinasimilar C:\Installdirectoryforsupport.
4-15
2. FollowtheDOSscreenprompts.Aftereachentry,youareaskedto confirmyourinput.Youcanuse1oryforYes,2ornforNo. 3. EnterNoattheDisk verificationquestion. 4. Selectwhichtypeofrecoveryyouwanttoperformfromthenext menu(normallyoption#1). Redoentirediskwiththefirstpartitionthesamesize. RedothefirstOSpartition. RedothesecondOSpartition. 5. AtthePressanykeytocontinuedialogbox,press[CTRL]-Ctoabort theprocess.WhenaskedTerminate batch job? AnswerY. 6. Fromthecommandprompt,changetodriveZ,whichisthe locationoftheGhostsoftware(CDROMdrive). 7. RuntheGhostcommand. Ghost.exe 8. PressEnter.
4-16
9. SelectLocalDiskFrom ImageandpressEnter. 10. ThedirectorythatGhostisnowlookinginshouldbeZ:(ifnot, switchtoZ).SelecttheFile name to load image fromfile (nnnnnnn.gho)andpressEnter. 11. SelecttheLocal destination driveandpressEnter. 12. Setthesizeofthefirstpartition(whichisFAT16)to2GB. Inordertodothisyoumayneedtocleartheamountfromthe secondpartition. 13. Setthesizesoftheprimaryandsecondarypartitionsasfollows.
O/S Primary Partition/ Format Secondary Partition Size
15. IfyouarerecoveringfromWin9x,itislikelythatthesecond partitionwillbetoosmallforFAT32.Ifso,adialogisdisplayed Converting partition from FAT32 to FAT, proceed? ChooseYes. 16. Atthenextdialogbox, Proceedwithdiskload?Destinationdrivewillbepermanently overwritten, ChooseYestostarttherecoveryprocess.
Chapter 5:
Introduction
ThischapterdiscussesprocedureshowtoupdatetheterminalBIOSby usingtheparallelCDROMdrive.Thesoftwareisdistributedon bootableCDROMmedia.Thedriversthatarenecessarytorunthe CDROMaretemporarilyinstalledduringboot. ItisalsopossibletoperformaBIOSupdateusinganetwork connection.RefertotheNCRFitClientSoftwareUsersGuide (B00500001235)forinformationaboutthatprocedure.
Crisis Recovery
IntheeventtheBIOSbecomescorrupt,suchastheresultofapower failureduringtheBIOSUpdateprocedure,youcanusethemethod discussedlaterinthischapterintheBIOSCrisisRecoverysectionto recovertheBIOS.
Prerequisites
ThefollowingarerequiredontheRealPOS80cinordertoperforma BIOSupdateusingaCD. BootableCDROMdrive(2336K024) Keyboard NCRBIOSandBIOSUpdateSoftware (LPIN:A37000220100)
5-2
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
Parallel Connector
Parallel Connector
19816
2. ConnectthePowerSupplytotheCDROMandtoanACoutlet.
5-3
Updating Procedures
1. Applypowertotheterminal. 2. PressF2atthescreenprompttoenterSetup. 3. IntheAdvancedmenu,selectI/O Device Configuration. 4. VerifythattheLPT 1 ModeissettoECP. 5. GobacktotheAdvancedmenu,selectMultiple ROM Menu. 6. SettheParallel CD-ROM BoottoEnabled. 7. IntheExitmenu,selectSave Changesandreboot. 8. OpentheCDROMdrawerandsnaptheCDcontainingthe BIOSupdateontothespindle. NCRBIOSandBIOSUpdateSoftware LPIN:A37000220100 Closethedrawer. Astheterminalreboots,youshouldseeamessageduringboot indicatingthattheCDROMhasbeenrecognized:
Starting MS-DOS
9. FollowthescreenpromptsontheclienttoupdatetheBIOS. Youcanselecttwomethodstoruntheupdateprogram. AutomaticBIOSUpdateupdateprocessrunsunattended Note: Youwillseeapromptforterminalmodelandserial numberinformationiftheprogramdetectsinvalidinformation inthecurrentBIOS,orifyouarereplacingtheprocessorboard, inwhichcasethereisnomodel/serialnumberinformationin theBIOS. Important:Model/SerialNumberismandatoryforFitClient operation.
5-4
10. Youshouldseeagreenwindow,indicatingasuccessfulupdate. 11. RemovetheCD. 12. Pressanykeytoreboot. 13. Whenthesystemreboots,pressF2atthescreenpromptto enterSetup. 14. IntheExitmenu,selectLoad Setup Defaults. 15. GototheAdvancedmenuandsetReset Configuration Data to[Yes]. 16. ExitSetupandSaveChanges.
5-5
Required Hardware
Part Number Part Name Use
4970408349 4970413418
Required Software
AcquirethefollowingsoftwarefromNCR. NCR74xxBIOSandBIOSUpdateSoftware LPIN:A37000220100,Release3.0orlater P/N:4970424310
5-6
Recovery Procedures
1. ConnecttheParallelDongletotheparallelconnectoronthe terminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
RS-232 Connector
Parallel Connector
19817
2. ConnectthetwomachineswithanRS232cable.UseCOM Connector1onbothmachines.
PC
RS-232 Cable
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
RS-232 (COM1)
19818
5-7
7. Entertheupdatecommand:
EMBflash [Enter]
8. Selectthenumberforthe7456minalfromthemenulist:
1) 2) 3) 4) 5) 6) 7) 8) 9) 7454 7401 7452 7453 7455 7456 7460 7451 7458
6 [Enter]
5-8
Abluescreendisplaysastheprogramruns,showingtheprogram progress,followedbyagreenscreen,indicatingasuccessfulload.
PhoenixPhlash Status
19502
5-9
13
12
11
10
25
24
23
22
21
20
19
18
17
16
15
14
19513
RS-232 Cable
P1
P2
5 9
1 6
1 2 3 4 5 6 7 8 P1 P2
1 2 3 4 5 6 7 8
5 9
1 6
19512
5-10
Chapter 6:
Memory Dump
BIOS Requirements
The7456MemoryDumpROMsimageiscontainedintheBIOSand canbeupdatedbytheBIOSPhlashupdateProcess/Utilities.Seethe BIOSUpdatingProcedureschapter. MemoryDumpcapabilityonthe7456requiresNCRBIOSversion 3.0.0.0(orgreater).
6-2
Disk Format
TheMemoryDumpROMwritesthedatatothedisketteintheformof abinaryFATcompatiblefile.TheROMdirectlywritestheFATtable informationrequiredtopermitDOStointerpretthefileasanormal binaryfile.Eachdiskettereceivesasinglefilenameddumpinfo.xxx. Theextension.xxxisanumberdenotingthesequentialpositionofthe disketteintheconsolidateddumpimage.Thisextensionstartsat001 andincrementswitheachadditionaldisketteused. Note: Allpreexistingdataonthedisketteisoverwrittenduringthe dumpprocess. Eachdiskettesdumpinfo.xxxfileiscreatedwiththesametimeand dateinformationtohelpdesignateadisketteasbeingpartofaspecific set.
6-3
MSDOS
Inherent
Pharlap286DOS Extender
NotSupported
NotSupported Windows3.1 Windows3.11 Windowsfor Workgroups3.1 Windowsfor Workgroups3.11 Windows95 Windows98 WindowsXP NotSupported Supported
Windows2000
Supported
WindowsNT
Supported
OS/2
Notsupported
6-4
Prerequisites
Windows2000andWindowsNTsystemsrequirepreparationpriorto performingamemorydump. ForadditionalinformationaboutWindowsMemorydumprefertothe MicrosoftwebsiteandsearchtheirKnowledgeBaseforthefollowing: Windows2000MemoryDumpOptionsOverview(Q254649) GatheringBlueScreenInformationAfterMemoryDumpin Windows2000orWindowsNT(Q192463)
Windows XP/2000
ToenablememorydumponaWindows2000system,completethe followingstepspriortoperformingthememorydump: 1. IntheControlPanel,clickonSystem. 2. InSystemProperties,selectAdvancedandthenStartupand Recovery. 3. UnderSystemFailure,checkthefollowingboxes: Writeaneventtothesystemlog Sendanadministrativealert Automaticallyreboot
4. InWritedebugginginformationselectCompleteMemoryDump,and inDumpfile:enterC:\Memory.dmp. Note: Thesizeofthememoryfilecanbeverylarge.Therefore,the fileshouldbedumpedtothelocaldriveoranetworkdriveandnot todiskettes. 5. ChecktheboxOverwrite any existing filesandenterOK.Donot rebootthesystemyet. 6. ClickonSTARTRun.EnterregeditandclickonOK. 7. GotoHKEY_LOCAL_MACHINE\System\CurrentControlSet\ Control\CrashControl.
6-5
8. ClickonEditandthenonNew. 9. ClickonDWORDValueandenterNMICrashDump. 10. HighlightNMICrashDump.ClickonEditandthenonModify. 11. Entera1inValueDataandenterOK. 12. ClosetheRegistryeditor. 13. Rebootthesystemforchangestotakeeffect.
Windows NT
ToenablememorydumponanNTsystem,completethefollowing stepspriortoperformingthememorydump: 1. IntheControlPanel,clickonSystem. 2. InSystemProperties,selectStartup/Shutdown. 3. IntheRecoverySectionandunderWhenaSTOPerroroccurs,dothe following,checktheboxes Writeaneventtothesystemlog Sendanadministrativealert Writedebugginginformationto: Intheboxenterthefilenameandthepathtothelocaldrive, example:C:\Memory.dmp Note: Thesizeofthememoryfilecanbeverylarge.Therefore, thefileshouldbedumpedtothelocaldriveoranetworkdrive andnottodiskettes. 4. Overwriteanyexistingfiles. 5. Automaticallyreboot 6. ClickonApplyandenterOK. 7. ClickonSTARTRun.EnterregeditandclickonOK. 8. GotoHKEY_LOCAL_MACHINE\System\CurrentControlSet\ Control\CrashControl.
6-6
9. ClickonEditandthenonNew. 10. ClickonDWORDValueandenterNMICrashDump. 11. HighlightNMICrashDumpandintheEditfunction.Clickon Modify 12. Entera1inValueDataandenterOK. 13. Rebootthesystemforchangestotakeeffect.
6-7
6-8
TheregistercontentsstoredwithinthepseudoCMOSstoragein theresultingdumparethoseseenatentrytotheMemoryDump ROMsNMIhandleranddonotspecificallymatchthosethat wouldbemostusefulthoseoftheapplicationinterrupted. Intel386orhigherprocessor,requiredastheMemoryDumpROM, iscompiledwiththe.386optioninordertofullysavetheCPU state. Diskettedrivemustsupportchangeline. 512bytesistheonlysupportedsectorsize.Thisisthesectorsize MSDOSishardcodedthroughouttosupport. Corruptionoftheinterruptvectortablewillpreventmemory dumpsfromworking.IftheNMIisnotroutedthroughtothe ROM,thememorydumpprocesscannotstart.TheMemoryDump ROMusesseveralBIOSinterruptstoaccessthediskette,gettime anddate,anddeterminetheamountofextendedmemorypresent. CorruptionoftheinterruptchainfortheseBIOSinterruptswill preventmemorydumpsfromworking/completing. MemorydumpsarenotsupportedwithNuMegasSofticeor otherequivalentprogramsinstalled.TheROMsaccessing extendedmemoryfordumpingofaddressespastthe15.75MB boundarywithSoftice2.80installedresultsinSofticepoppingup andproclaimingaprotectviolation,failingthedumpprocess. MemorydumpsinitiatedwhileatNuMegaTechnologiesSoftice promptwillnotcomplete.SofticeseemstoabsorbtheNMIwhenit isactiveonthescreen.Whentheuserexitsthedebuggerand returnstoDOS,thedumpdoesnotthenoccurandfurther depressionsofthememorydumpswitchwillnotcauseamemory dumptostart.ANMIoccurredduetothedumpswitch(absorbed bySoftice)andnosoftwarehasruntoreenablefurthermemory dumpswitchNMIs.
6-9
InstallationofMicrosoftsAPMmodulepower.exewithout enablingthe7456sPCBIOSAPMoptionsmayresultinfailed memorydumpsifemm386.exeisalsoinstalled.Thecombinationof emm386.exeandpower.exewithouttheBIOSsAPMsupport enabledcausesemm386.exetotakeanexceptionandhaltthe systemwhenthememorydumpbuttonispushed.emm386.exe displaysamessage:EMM386hasdetectederror#13inan applicationatmemoryaddress0048:0637.Tominimizethechance ofdataloss,EMM386hashaltedyourcomputer.Formore information,seethereadme.txtfile.Torestartyourcomputerpress ENTER.Usersinstallingpower.exeshouldhavetheBIOSAPM optionenabled. Windowsmemorydumpsmaynotalwayscomplete.
6-10
Dump Procedure
Thenumberofdiskettesrequiredtoperformthememorydumpvaries dependingonyoursystemconfiguration.
Workstation Approx. Number of 1.44 Memory Capacity MB Diskettes Required (MB)
64 128 256
46 93 186
20302
6-11
Tunes/Tones
Periodictunes/tonesaresoundedasmemoryiscopiedtothediskettes. Thefollowingtonesareused: Successtuneanupbeat4notesong(ascendingsequence) Failuretune4notesongthatsdeepertonedandmoredepressing thanthesuccesstune.(descendingsequence) Extendedflattonedenotesdisketterelatedinformation.Thetoneis about2secondsandisclearlydistinguishablefromabeep.
6-12
Tune/Tone
Meaning
Failuretune, Thememorydumpattemptfailed.These followedbytwogroupsof arefatalerrors. beeps(withashortdelay 1,1maxretriesexceeded(generally todistinguishtheendofa diskerrorretries) sequence) 1,2cannotforwardnondumpNMIto previousNMIvector. 2,1failedresettingthedisksubsystem 2,2diskettedoesnotsupportchange linebaddrive,diskdisabled,etc. 2,3failedreadingasectorfromdiskette Extendedflattone, followedbyaSuccesstune (repeatedsequences,with ashortdelaytodistinguish theendofasequence) Thecurrentdiskettewassuccessfully writtentoandanotherdisketteis needed.Removethediskette,labelitas diskx,saveitaspartofthedumpimage set,andinsertanotherdiskette.
6-13
Tune/Tone
Meaning
Extendedflattone, Disketterelatedinformation. followedbytwogroupsof 1,1insertadiskette. beeps(repeatedsequences, 1,2diskettefoundindriveispartofa withashortdelayto previousdump.Removediskette, distinguishtheendofa andinsertfirstdumpdiskette. sequence) 2,1diskettefailed.Removediskette. Diskinsertedatstartofdump. 2,2invalidmedia(non1.44MB diskette).Insertavaliddisk. Eitherofthefollowingtonesaresoundedwhenadisketteis successfullyaddedtothesetofdiskscomposingamemorydump image: TheExtendedtone/Successtuneisplayed,indicatingthediskette hasbeensuccessfullywrittentoandthatanotherdisketteis required. TheSuccesstuneisrepeatedlyplaying,indicatingthedump processiscompleteandthecurrentdisketteisthelastdiskinthe set.
6-14
Afterthefilesareontheharddisk,theDOSutilityassemble.exeisrun tobuildthememorydumpimagefromtheindividualfiles.The individualdiskettefileswillbeleftontheharddiskandmustbe removedmanually. FollowthesestepswhenreassemblingthediskettesontothePC: 1. ChangetoadirectoryonthePCthathasnootherdumpinfo.xxx files.Thisisimportanttopreventfilesfromdifferentmemory dumpsbeingintermixed. 2. Copyeachdiskettesdumpinfo.xxxfiletotheharddiskusingcopy /ba:\dumpinfo.*. 3. Reassembleallindividualcomponentfilesintothememorydump imagebyrunningassemble.exe. Note: Afterassemblingthefilestheimageisreassembledand readyforanalysisbyNCR.
Flow Chart
Ahighlevelflowchartofatypicalsuccessfulmemorydumpfollows:
6-15
Start
Sounds success tune once to indicate dump started 1 Sound tone/1-beep sequence to indicate need disk No Has disk been inserted? Yes 2
Done
Yes
20301
6-16
Thediskettefilescomposingtheimagemustbemovedmanuallytoan emptysubdirectoryataMemoryDumpAnalyzerworkstation.Once allthefilesareontheharddisk.Runassemble.exefromthatdirectory. assemble.exeusesallfilesinthecurrentdirectorywiththe configuredbasenameandanumericalextensionintheform.001,.002, etc,tobuildtheMemoryDumpAnalyzercompatibleimage. assemble.exestopswhenafilewiththenextsequentialextension cannotbelocated.Usecaretonotskipanyfileswhenmovingthe diskettefilestoharddisk.Alistoffilesusedinbuildingtheimagewill bedisplayeduponexit. Note: Theamountofharddiskspacerequiredtoassemblethefileis twicethememorydumpimagesize(individualfilespluscomposite image).Theindividualdiskettefileswillbeleftontheharddiskand mustberemovedmanually
Appendix A:
68-Key Keyboard
TheremaybeoccasionswhenitisnecessarytoperformDOSfunctions ontheRealPOS80c.Thefollowingillustrationprovidesthecharacter layoutforthe68keykeyboard.
/ a b c d e f g
F1
F2
F11
F14
"
F3
F4
F12
F15
F5
F6
F16
BS
F7
F8
3 CR
F17
SP
F9
F10
F18
11371
A-2
12 20 28 TAB 36 7 45 4 54 1 63 O 37 8 46 5 55 2 64 O
13 21 29 END 38 9 47 6 56 65 . 3
14 F1 22 F2 30 39 48 57 66
ESC
CR CR
14613
A-3
Note: The68keykeyboardsspecialPCSetupmodeisprovided simplyasaconveniencefeature.Iftheoperatorprefersnottousethis mode,simplyuseaPCkeyboardforsystemconfiguration. ToenterthespecialPCSetupmode,proceedasfollows: 1. Powerupthesystem. 2. Afterthememorytestcompletes,holddownkeynumber36and keynumber38simultaneously(refertothekeypadlayoutinthis chapter). Makesurebothkeysarehelddowntogetheronthefullfeatured 68keykeyboard.ThestatusLEDflashesred/greentoindicatethatthe keypadenteredthePCSetupmode.Onthe68keykeyboardwithno MSR,thespeakersoundsonelongbeep. Note: Ignoreanystuckkeyerrormessagesdisplayedasaresultof thekeysbeinghelddown. The36and38keysmustbethefirsttwokeyspressedafterapoweron. Ifanyotherkeysarepressedfirst,pressingthe36and38keys simultaneouslywillnotputthe68keykeyboardintothePCSetup mode.
A-4
12 20 28 TAB 36 7 45 4 54 1 63 O 37 8 46 5 55 2 64 O
13 21 29 END 38 9 47 6 56 65 . 3
14 F1 22 F2 30 39 48 57 66
ESC
CR CR
14613
A-5
DynaKey
Becausemanyoftheterminalsetuproutinesrequirekeysthatarenot presentintheregularDynaKeykeypadlayout(suchastheESCand ENDkeys),astandardPCkeyboardisrecommendedforcompleting Setupfunctions.AlthoughtheDynaKeyhasaPCkeyboardconnector, aPCkeyboardmaynotbereadilyavailabletotheoperator.Ifonlya DynaKeymoduleisavailablerefertothetextthatfollowswhich discussesthespecialDynaKeymodekeypad.Otherwise,proceedto theConfigurationSetupProceduressection. Note: NosetupisrequiredfortheDynaKeymoduleitselfat installationunlessthefactorydefaultconfigurationneedschanging. TheoperationalparameterscanbechangedusingtheWedge ConfigurationUtility(LPIN:G37007010000)disketteorthe74xx Diagnostics(P/N:4970408905)diskette.
A-6
Thefollowingkeylayoutisactiveinthespecialmode.
1 26 2 3
F1 F1
4 5 6
27
F2 F2
7 8 9
28
Tab
29 10 11
End
12 13
7
30 14 15
8
16
9
17
ESC
4
31 18 19
5
20
6
21
1
32 22 23
2
24
3
25
0
33 34 35
Del
CR
14419
A-7
Shift-F1
Shift-F2
5 6
Shift-F3
F1
4 27
Shift-F4
Shift-F5
Shift-F6
F2
28 7 8 9
F3
29 10
Shift-F7
Shift-F8
Shift-F10
11
12
13
F4
30 14
7
15
8
16
9
17
Cntl-F1
F5
4
18 19
5
20
6
21
Cntl-F2
31
F6
32
1
22 23
2
24
3
25
Cntl-F3
F7
33
0 F8
34
Shift-F9
35
CR
12389
A-8
Insert
Home
Page Up Pause
Scroll Lock
F1 F5
F2 F6 F9
F3 F7
F4 F8
ESC
Delete
End
Page Down
Print Screen
Num Lock
Num Lock
Caps Lock
Scroll Lock
F10 F11
! 1
@ 2
# 3
$ 4
% 5 6
& 7
* 8
( 9
) 0 -
+ =
Bac kspac e
Tab
{ [
} ]
Caps Lock
CR
Shift
< ,
>
? /
Shift
Ctrl
Alt
Alt
Ctrl
19759
Appendix B:
Feature Kits
Thissectioncontainsacomprehensivelistoftheavailablehardware FeatureKitsthatcanbeinstalledinthecustomerenvironment.Kit installationinstructions(forthoserequiringinstruction)areavailable ontheInformationProductswebsites. Internet:http://www.info.ncr.com NCRIntranet:http://inforetail.atlantaga.ncr.com
Tolocatetheinstallationguidesonthesesites: 1. SelectGeneral Search. 2. SelecttheKitsicon. 3. IntheTitlefield,entertheKitTitle. Example: Memory or IntheProductIDfield,entertheKitNumber. Example: 7456K141 4. SelectSearch. Thefilecanbeviewedonlinebyleftmouseclickingonthepubtitle,or ifyouprefertodownloadtheentirefileyoucanrightmouseclickon thetitleandthenaSavetargetas. Ifyouarentsureofthetitleornumberyoucandisplayallkits associatedwithaterminalproductclassby: 1. IntheClassdropdownlist,entertheClassoftheterminal. Example: 7456 2. SelectSearch.
B-2
7456K132 7456K133 7456K141 7456K152 7456K154 7456K160 7456K181 7456K300 7456K301 7456K350
128MBDIMMmemoryupgrade(PC133 256MBDIMMmemoryupgrade(PC133 InternalCDROMDrive 64MBCompactFlashMemory 256MBCompactFlashMemory HardDiskDriveKit(StandardCapacity) InternalBatteryBackup PeripheralIntegrationTry Integrated9InchCRTMount PCIVGAVideoCard
Appendix C:
Cables
Printer Cables
USB+Power
497-0424888 - 1 m (1416-C713-0010) 497-0424501 - 4 m (1416-C713-0040)
USB (Printer) Power (Printer) 24V USB+ (Terminal)
19307a
C-2
Appendix C: Cables
Appendix C: Cables
C-3
Scanner Cables
7872 or 7875 Scanner/Scale (RS-232)
D-Shell 9-Pin Receptacle
RS-232 (Terminal)
497-0300422 - 4 m (1416-C019-0040)
19724a
C-4
Appendix C: Cables
Display Cables
VGA Display, Mono
Sub Miniature D-Shell 15-Pin Plug VGA (Terminal) 497-0008164 - 4 m 1416-C042-0040 Sub Miniature D-Shell 15-Pin Receptacle VGA (CRT Display)
14607a
19741a
Appendix C: Cables
C-5
19731a
5953 DynaKey
497-0414885 - 1 m (1416-C482-0010) 50-pin Amplimite Plug 497-0413878 - 4 m (1416-C482-0040) 50-pin Amplimite Plug
5953
19847a
C-6
Appendix C: Cables
DVI to DVI
497-0422831 - 1.0 m (1416-C723-0010) 497-0422832 - 4.0 m (1416-C723-0040)
DVI (Display)
DVI (Terminal)
19725a
Appendix C: Cables
C-7
12 V COM (5964)
USB
Powered USB (Terminal)
20444
C-8
Appendix C: Cables
Cash DWR. #1
Communications Cable
Ethernet, 10/100BaseT
Modular 8-Pin Plug 497-0008905 - 3.0 m (1416-C059-0030) Modular 8-Pin Plug
16298a
Appendix C: Cables
C-9
Keyboard Cables
PS/2 Keyboard Extension
6-pin Mini-DIN Plug PS/2 (Terminal) 497-0406056 - 1.8 m (1416-C281-0018) 6-pin Mini-DIN Receptacle PS/2 (Keyboard)
15403a
PS/2 Y-Cable
6-pin Mini-DIN Plug PS/2 (Terminal) 497-0414489 - 0.2 m 1416-C542-0002) 51 mm (2 in.) 6-pin Mini-DIN Receptacle PS/2 (Mouse) 5-pin Mini-DIN Receptacle PS/2 (Keyboard)
17894a
Power Cables
AC Power
1416-C325-0030 006-1009037 - U.S.
Terminal
The following power cables (not shown) also have an IEC connection of 45 mm: 1416-C325-0030 006-8601001 - Japan Twist-Lock 1416-C325-0023 006-8601010 - International 1416-C325-0020 006-8601011 - SEV 1416-C325-0021 006-8601012 - U.K. 1416-C325-0022 006-8601019 - Australia
15405a
Backpack CD-ROM (8 K) SLP (6 K) PXE (4 K) Memory Dump (8 K) CC00:0 Video BIOS (48 K) C000:0 Textmode Data (32 K) B800:0 Monochrome VGA (32 K) B000:0 VGA Data (64 K) A000:0 Conventional Memory (640 K) 0000:0 = Can Be Overlaid
Backpack CD-ROM (8 K) SLP (6 K) PXE (4 K) Memory Dump (8 K) Video BIOS (48 K) C000:0 Textmode Data (32 K) B800:0 Monochrome VGA (32 K) B000:0 VGA Data (64 K) A000:0 CC00:0
Conventional Memory (640 K) 0000:0 = ROMs that are not present if DISABLED in the BIOS
20524
D-2
DOS Considerations
ForDOSinstallations,thedifferenceinUpperMemoryBlocksmay affecthowanapplicationloadsandoperates.IfmoreUMBspaceis required(andaUSBkeyboardisnotconfigured),theLegacyUSB supportshouldbedisabled.InordertogetmaximumUMBusage,the EMM386.EXEdrivershouldbeloadedintheCONFIG.SYSfilewiththe followingrecommendedinclusionsandexclusions. Note: Thesesettingsshouldbevalidatedforthedesiredworkstation configurationandBIOSrevisionbeforethesystemisreleased. ThisEMM386.EXEparameterinformationassumesyouhaveallROMs disabledintheBIOSSetup,includingtheLegacyUSB.PXE,SLP,or BackpackCDmaybeenabledforloadingandshouldnotaffect memoryusagesincetheyarenotusedduringruntime.Ifthememory dumpoptionisenabled,the8KBmemoryareausedbythisoption ROM(X=CC00-CDFF)mustbeexcluded.Anymemoryusedbyadded adaptercardsshouldalsobeaccountedforwiththeappropriate excludeparameters.Theexamplesbelowassumetherearenoadded adaptercards.EMM386willitselfuseabout5KB(5,280bytes)ofthe availablememoryforitsownpurposes.This5KBhasnotbeen subtractedfromtheusablememorytotalslistedbelow(140KBand144 KB). ThelatestBIOShasastartingaddressforthePCBIOSatE911:0.This addressgetslowerandlowerintheE000pageasnewfeaturesor correctionsareaddedtotheBIOS.WiththecurrentBIOS,anIncludeof I=DD00-E8FFcanbeused,butdoingthisrisksthatafuturePCBIOS maybecomelargeenoughtomoveintothisincludedarea.Itis suggestedthatE3FFbeusedasaconservativesettingifthememory requirementspermitit.ThesmallestamountfromtheE000page shouldbetaken,whichleavesasmuchroomaspossiblefortheBIOSto grow.
D-3
I=B000-B7FF 32 KB ThisistheVGAMonochromeTextModeVideoRAMarea.This assumesthatformonochrometext,theVGAColorTextMode VideoRAMwiththecolorssettoblackandwhiteisused. X=C000-CBFF 48 KB ThisistheVideoBIOS. I=CC00-E7FF - 112 KB - Available memory
I=B000-B7FF 32 KB ThisistheVGAMonochromeTextModeVideoRAMarea.This assumesthatformonochrometext,theVGAColorTextMode VideoRAMwiththecolorssettoblackandwhiteisused. X=C000-CBFF 48 KB ThisistheVideoBIOS. I=CC00-DBFF - 64 KB - Available memory Thisprovides64KBofusablememory.
D-4
Index
1
109KeyUSBKeyboard,126
BIOSRecovery crisisrecoveryprocedures,55
C
Cables cashdrawer,C8 display,C4 keyboard,C9 power,C10 printer,C1 scanner,C3 signaturecapture/electronicpayment terminal,C10 CashDrawerCables,C8 CDROM external,42 Configurationdiagram,system,138 CrisisRecovery BIOS,55
5
5942Installation,226 5953DynaKey Overview,125 5953DynaKeyInstallation,227,228 5964Installation,210,223 5972CustomerDisplayInstallation,236 5982OperatorDisplay connectingtotheterminal,229 5982OperatorDisplayInstallation,229
A
assemble.exe Usingmemorydumpassembleutility, 616
B
BigTicketKeyboard,129 BIOS crisisrecovery,55 BIOScrisisrecovery,55 BIOSDefaultValues,35
D
DisplayCables,C4 DualDisplay Installation,231 DynaKey keypadmode,A5 Keypadoperatingmode,34
Index-2
Specialkeypadmode,32
E
Externaldecodedscanner,131
Keylockpositions,130 Kits,B1
L
LEDs,130
F
Features,127 KeyboardStatusLEDs,128 Keylock,127 MSR,128 Speaker,127
M
Memorydump assemble.exeutility,616 Flexdisketteformat,62 Functionalflowcharts,614 Movingfiles,613 Performing,66 Pharlap286DOSextenderusage,63 Restrictionsandlimitations,67 Switchlocation,610 Tunesandtones,611 MemoryDump,61 MemoryDumpAssembler,616 Modelnumber,18,19 MouseInstallation,28 MSR,131
G
GoldDiskContents,47
I
Installation 594212.1InchLCD,226 5953DynaKey,227,228 596412.1InchTouchLCDmodule,2 10,223 5972CustomerDisplay,236 5982OperatorDisplay,229 DualDisplay,231
O
Operatordisplay 5inchVGALCD,124 OSRecoveryfromaLargerDiskImage, 415
K
Keyboard,126,132 KeyboardCables,C9 KeyboardInstallation,28 KeyboardLayout 68Key,A1 USB,A8 KeyboardStatusLEDs,128
P
PowerManagement,114 Printer 7162,136
Index-3
SystemstatusLEDs,130
T
Terminalinstallation,22 TerminalPowerCables,C10 Tonesandtunes,611 Tunesandtones,611
R
RiserCard,112
S
ScannerCables,C3 Serialnumber,18,19 Setup Enteringwithakeyboard,31 restoringdefaultfactorysettings,32 SignatureCapture/ElectronicPayment TerminalCables,C10 Speaker,130
U
USBDaughterCard,111
W
WakefromStandby,114 WakeonAlarm,114 WakeOnLink,114