SAP Project: Superuser Information Pack (Central Admin)
SAP Project: Superuser Information Pack (Central Admin)
SAP Project: Superuser Information Pack (Central Admin)
University of Leeds
Superuser Information
Pack (Central Admin)
Contents
SAP Project..............................................................................1
University of Leeds.................................................................1
Superuser Information Pack (Central Admin).......................1
Contents
..................................................................................................2
Foreword by Mark Bulmer..............................................................................4
Introduction.......................................................................................................6
What is SAP?...................................................................................................6
Why change?....................................................................................................6
Past, present & future.......................................................................................6
Benefit Statement...............................................................................................8
Roles & Responsibilities....................................................................................9
Superuser Job Description...............................................................................9
Superuser Person Specification......................................................................10
SAP User Reports ...........................................................................................11
The Role of the Business Owner & Deputy...................................................12
Contacts............................................................................................................13
SAP Project Contacts.....................................................................................13
Administration...............................................................................................13
Technical........................................................................................................13
Training..........................................................................................................13
Support & Development................................................................................13
Phase 2...........................................................................................................13
Accounts Payable...........................................................................................14
Accounts Receivable/Sales............................................................................14
Controlling.....................................................................................................14
Projects...........................................................................................................14
Finance...........................................................................................................14
Treasury.........................................................................................................14
Fixed Assets...................................................................................................14
VAT & Tax....................................................................................................15
Period End Processing/Systems.....................................................................15
Organisational Structures...............................................................................15
Human Resources..........................................................................................15
Hesa................................................................................................................15
Payroll............................................................................................................15
Purchasing/Stock............................................................................................15
Research.........................................................................................................15
Resource Centre Contacts FI.........................................................................16
Resource Centre Contacts MM......................................................................16
Resource Centre Contacts SD........................................................................17
University Services Contacts FI.....................................................................17
Academic Services Contacts FI.....................................................................18
Academic Services Contacts SD....................................................................18
Academic Services Contacts MM..................................................................18
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Contacts | 4
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Introduction
What is SAP?
Based in Waldorf, Germany, SAP AG (Systems Applications and Products) is the
leading provider of fully integrated business systems.
Why change?
The Universitys strategic move to improve processes recognised the need:
- to take account of other initiatives (e.g. commercial best practice)
- for visible focus and compliance requirements on public funded bodies, from
the public, external organisations and regulatory authorities (audit
requirements)
- to attract general efficiency gains
- to address year 2000 issues.
The objectives and benefits (perceived and actual) of this change can be found on
our web site (http://www.leeds.ac.uk/mais)
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Contacts | 6
menu, the setting up of on-line User Groups and the development of an intranet
Purchase requisition solution.
SAP is continuously developing their system in response to customer's demands.
This provides the opportunity for the University to benefit from developments
and upgrade our system accordingly, thus ensuring that we are using appropriate
technology to deliver the most effective and efficient system. The next upgrade of
our system will Go Live on 6 November 2000.
Added to that, the four-year MAIS strategy agreed to at Steering Group level
includes the following projects:
Human resources
Finance
Research
Management Information System
Executive Information System
Intranet/workflow solutions
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Benefit Statement
The primary aim of introducing the concept of Superusers for SAP at the
University of Leeds is to allow users to be directly involved in the implementation
and development of SAP.
The SAP Project sees the most important benefits to Resource/Service Centres
and Central Administration as follows:
Formalise, recognise and support arrangements that may already exist
informally
Enable all users to know the system better and therefore gain further benefit
Allow users to influence the development of the system, and its
implementation by inclusion in acceptance testing for version 4.6 upgrade
Helping Resource/Service Centres and Central Administration move towards
self-sufficiency, as the SAP Project completes its development lifespan.
Create a 'one-stop shop' to make implementation/support more manageable
for both SAP users and other staff
Allow the Resource/Service Centre and Central Administration to develop a
closer working relationship with SAP Project team members
Reduce time waiting for formal SAP courses to become available; move
towards a more flexible just in time approach to user training and support
Allow users, in time, to create their own reports, allowing more flexibility in
their use of SAP
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To gain a detailed understanding of the SAP system in order to maximise the benefits to
the Resource/Service Centres
To provide first line support and on-the-job coaching/mentoring for all users within their
department for the identified SAP role(s).
Liases with:
Provides first line support for all users within their department for their
identified role(s) e.g. purchasing and finance. This includes SAP and the
associated business processes.
Provides informal, one-to-one coaching for other users for their identified
role(s)
Attends additional training (or uses computer based training) provided by the
SAP Project team
Provides feedback and input on user documentation to SAP project team
Involved directly in user acceptance testing of the system (using QAS)
May identify other users to assist in acceptance testing
Attends and takes an active part in user groups
Liases closely with SAP Project team contacts
Actively involved with SAP upgrade(s)
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Contacts
SAP Project Contacts
Peter Bollands
1390
Mark Bulmer
3775
John Lillywhite
6061
Caroline Langham
4150
Barry Dickson
1396
John Bolton
1396
Michelle Tolcher
1398
Kathy Dyer
3767
Richard Webb
4092
Sarah Wilson
[email protected]
[email protected]
1387
Administration
SAP Project Administrator
SAP Project Office and
Training Clerk
Technical
3784
Training
MAIS Training Manager
Christine Wilcox
David Graham
[email protected]
[email protected]
Kathy Dyer
3767
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
1391
1393
1394
1391
1394
3769
3769
1393
1395
3768
Security
FI/TR/SD
CO/PS
MM
HR
Richard Reeves
Paul White
Michael Russell
Simon Broome
John Willis
Janelle Barker
Trish Burnett
Sue Birch
Tony Moran
Phase 2
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Contacts | 13
Purchasing Contact
John Draper
2992
Sales Contact
Lynne Wilson
6041
Accounts Contact
Simon Broome
1391
5366
[email protected]
[email protected]
6061
6064
Lynne Wilson
[email protected]
[email protected]
[email protected]
6061
6053
6041
Stephen Willis
Jane Durham
Mike Ferraby
[email protected]
[email protected]
[email protected]
6016
6286
6090
Stephen Willis
Jane Durham
Mike Ferraby
[email protected]
[email protected]
[email protected]
6016
6286
6090
John Lillywhite
Jeff Knowles
Rachel Lee
[email protected]
[email protected]
[email protected]
6061
6319
6319
Steve Kelly
Gill Dover
Donna Adams
[email protected]
[email protected]
[email protected]
6009
6043
6032
Steve Kelly
Helen Taylor
Donna Adams
[email protected]
[email protected]
[email protected]
6009
5989
6032
Helpdesk
Accounts Payable
Business Owner
Business Deputy
SuperUser
John Lillywhite
Marianne Roberts
tba
Accounts Receivable/Sales
Business Owner
Business Deputy
SuperUser
John Lillywhite
Pat Sutton
Controlling
Business Owner
Business Deputy
SuperUser
Projects
Business Owner
Business Deputy
SuperUser
Finance
Business Owner
Business Deputy
SuperUser
Treasury
Business Owner
Business Deputy
SuperUser
Fixed Assets
Business Owner
Business Deputy
SuperUser
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Contacts | 14
John Lillywhite
Juliet Smith
Debbie Adams
[email protected]
[email protected]
[email protected]
6061
6031
6031
John Lillywhite
Juliet Smith
Aziz Haque
[email protected]
[email protected]
[email protected]
6061
6031
6034
Organisational Structures
Business Owner
Business Deputy
SuperUser
Andrew Parkinson
[email protected]
[email protected]
[email protected]
4018
4032
4017
Judith Hardy
Jane Dufton
Helen Fletcher
[email protected]
[email protected]
[email protected]
[email protected]
4150
4151
4152
3969
Andrew Parkinson
Claire Fleetwood
Andrew Busby
[email protected] 4018
[email protected] 4016
4017
[email protected]
Lorna Halson
Andrew Busby
Human Resources
Business Owner
Business Deputy
SuperUsers
Caroline Langham
Hesa
Business Owner
Business Deputy
SuperUser
Payroll
Business Owner
Business Deputy
SuperUser
[email protected]
[email protected]
[email protected]
4150
4132
4132
Amy Bushell
[email protected]
[email protected]
[email protected]
6030
4142
2995
Kathy Brownridge
Robert Smith
Helen Stringer
[email protected]
[email protected]
[email protected]
6050
5791
6052
Clive Davies
Jane Stark
Jane Stark
Purchasing/Stock
Business Owner
Business Deputy
SuperUsers
Tim Brannon
John Draper
Research
Business Owner
Business Deputy
SuperUser
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Contacts | 15
Pam Tyson
School of Geography
School of Mathematics
School of Medicine
School of Psychology
School of the Environment
Social Sciences & Law
Textile Industries
Angela Diesch
Janet Mackintosh
Peter Holgate
Ann Haworth
Anne Kenney
Julia MacMahon
Heather Watson
3421
David Sutcliffe
Bob Moorcroft
Julie Reeves
[email protected]
[email protected]
[email protected]
3048
5254
2069
Hazel Briggs
5328
Andrew Thorpe
5804
Hayley Ellis
John Watts
Stefan Kowalcyzk
[email protected]
[email protected]
[email protected]
2157
3865
2558
Sigrun Trotter
James Craig
Katherine Hutt
Alison Moore
[email protected]
[email protected]
[email protected]
[email protected].
uk
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
2322
5762
6199
4604
3120
5254
2022
Elyse Drake
[email protected]
[email protected]
[email protected]
[email protected]
Andrew Thorpe
5804
Steve Newitt
Derek Mills
David Dean
[email protected]
[email protected]
[email protected]
2114
6554
2456
Sigrun Trotter
Ruth Bailey
Katherine Hutt
Irene Dracup
[email protected]
[email protected]
[email protected]
[email protected]
2322
5439
6199
4520
3313
5191
4339
5723
5328
5046
3763
Carol Davison
Bob Moorcroft
Nick Creighton
Contacts | 16
5326
School of Healthcare
Studies
School of Geography
School of Mathematics
School of Medicine
School of Psychology
Jane Faithfull
6290
Angela Diesch
Janet Mackintosh
Bob Stewart
Sandra Briggs
3313
5191
4220
5712
Margaret Bradbury
Julia MacMahon
Heather Watson
Jo Littlewood
[email protected]
[email protected]
[email protected]
[email protected]
.uk
[email protected]
[email protected]
[email protected]
[email protected]
5326
5046
3763
83
2019
David Sutcliffe
Julie Reeves
[email protected]
[email protected]
3048
2069
Elyse Drake
5326
Andy Thorpe
5804
Jay MacIntyre
John Watts
Nicola Townson
[email protected]
[email protected]
[email protected]
2096
3865
2345
Sigrun Trotter
Katherine Hutt
Ruth Bailey
Irene Dracup
Angela Diesch
Janet Mackintosh
Peter Holgate
Ann Haworth
Anne Kenney
Julia MacMahon
Heather Watson
Sharon Hirst
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
2322
6199
5439
5420
3313
5191
4339
5723
6461
5046
3763
83
2277
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Andrew Page
6078
Malcolm Brown
5931
Contacts | 17
Natalie Hey
Joan Hatherley
[email protected]
[email protected]
5288
5373
Deborah Baboolal
Angela Byram
Jane Reed
[email protected]
[email protected]
[email protected]
3259
5505
2716
Natalie Hey
Joan Hatherley
[email protected]
[email protected]
5288
5373
Deborah Baboolal
Angela Byram
[email protected]
[email protected]
3259
5505
19-Sep-00
Natalie Hey
Joan Hatherley
[email protected]
[email protected]
5288
5373
Deborah Baboolal
Angela Byram
Jane Reed
[email protected]
[email protected]
[email protected]
3259
5505
2716
Contacts | 18
Authors
David Graham
University of Leeds
Document
212360454.doc
Version
4.0