The ILO Turin Centre's campus provides a congenial environment in which to live and study. The campus has 287 study / bedrooms, all with private bathroom, telephone, free access to Internet and cable television. Social events are regularly held both on and off campus, so that participants from different cultural backgrounds can make the most of a stimulating international environment.
The ILO Turin Centre's campus provides a congenial environment in which to live and study. The campus has 287 study / bedrooms, all with private bathroom, telephone, free access to Internet and cable television. Social events are regularly held both on and off campus, so that participants from different cultural backgrounds can make the most of a stimulating international environment.
The ILO Turin Centre's campus provides a congenial environment in which to live and study. The campus has 287 study / bedrooms, all with private bathroom, telephone, free access to Internet and cable television. Social events are regularly held both on and off campus, so that participants from different cultural backgrounds can make the most of a stimulating international environment.
The ILO Turin Centre's campus provides a congenial environment in which to live and study. The campus has 287 study / bedrooms, all with private bathroom, telephone, free access to Internet and cable television. Social events are regularly held both on and off campus, so that participants from different cultural backgrounds can make the most of a stimulating international environment.
[email protected] Located in an attractive park on the banks of the River Po, the Centres campus provides a congenial environment in which to live and study. It contains 21 pavilions with fully equipped modern classrooms, conference halls and meeting rooms tted out for multilingual simultaneous interpretation, and a computerized documentation centre linked to various data banks. The campus has 287 study/bedrooms, all with private bathroom, telephone, free access to internet and cable television. It also has: a reception desk open 24 hours a day; a restaurant, a self-service canteen and a coffee lounge, all catering for international dietary needs; a bank; a travel agency; a laundry service; a post ofce; an internet point; a recreation room; facilities for outdoor and indoor sports; medical service. Social events are regularly held both on and off campus, so that participants from different cultural backgrounds can make the most of a stimulating international environment. For more information about content: For more information about logistics: The ILO Turin Centres facilities Stefania Perniola +39 011 693 6318 [email protected] Copyright International Training Centre of the International Labour Organization, 2014. All rights reserved. Design Luca Fiore Printed by the International Training Centre of the ILO, Turin, Italy Made of paper awarded the European Union Eco-label, reg.nr FR/011/002, supplied by International Paper. www.itcilo.org Making Micronance Work for YOUTH: Managing Product Diversication 12 16 May 2014 Turin, Italy Making Micronance Work for YOUTH: Ma Today, there is a growing recognition that not all poor people are necessarily entrepreneurs, but all poor people do need and use a variety of nancial services. The challenge is to understand and meet this demand among increasingly poor and remote populations. Access for All (2008) Scepticism exists regarding the viability of youth-related micronance programs. However, evidence is now emerging to show that youth clients are bankable and that creativity of approach, differing only slightly from adult-focused micronance, is required Nagarajan (2005) International Training Center of the ILO and its Micronance Training Programme The International Labour Organization (ILO) invests in micronance, and in the capacity building of MFI managers in particular, because it believes that micronance can help realize its vision of decent work for all. Microcredit and micro- leasing products provide opportunities for small investments in self-employment and job creation. Emergency loans, savings and microinsurance provide the means for poor people and youth to better cope with risk. When micronance is delivered through group-based models, it can provide opportunities for the poor to organize and have a voice. Some MFIs, particularly those that partner with other public or private actors in pursuit of a social mission, are actively discouraging child and bonded labour, and helping microentrepreneurs to grow and formalize. The International Training Centre (ITCILO) in Turin, Italy has been developing and delivering management training curricula for more than four decades. The International Training Centre of the International Labour Organization (ITCILO) brought this experience to bear when it joined forces with the Social Finance Programme to develop the Making Micronance Work management training program. About this course Access to nancial services could help youth become economically active, start their own enterprises, nance education and manage risks. Nevertheless, few micronance programmes actively target youth. More often, they actually avoid having youth in their loan portfolio. The Making Micronance Work for YOUTH: Managing Product Diversication training course is designed to achieve the following ve objectives: Raise awareness of the opportunities and risks that product diversication presents Explore options for improving MFI outreach to youth through product diversication Guide the development of targeted outreach strategies for priority youth market segments Provide tools for managing product diversication successfully Encourage more proactive management of MFI product portfolios over time This youth-focused edition of the generic Making Micronance Work: Managing Product Diversication training course is designed for middle and senior managers in micronance institutions. It is relevant for institutions that have already diversied and are looking for ways to manage their diversication more effectively, as well as institutions that have not yet diversied and are looking for guidance on where and how to begin. This course is also useful to funding agencies and technical assistance providers that are trying to support MFI diversication efforts. Overview of the course curriculum I. Preparing for Diversication. This introductory section helps managers understand diversication, the opportunities and risks it poses, and how MFIs can prepare themselves to diversify successfully. First module denes product diversication and the concept of a strategic product mix. It explores the many reasons for which MFIs might want to develop new products and markets, but it also raises awareness of the damage diversication can cause. The second module then explores how to manage product development, in particular, how to manage the risks inherent in the process. The third module of the course is delivered throughout a day and focuses on new market development and in particular on targeting the youth market segment successfully. It explores how managers can use market segmentation to better understand and serve new types of customers. Participants practice proling their priority youth market segment, explore market research tools that have proven effective for gathering information from youth and analyse outreach strategies through which MFIs could serve youth sustainably. II. Product Options. MFIs that wish to diversify will nd they have many options to choose from. Several modules are discussing different types of products that MFIs could introduce to expand their outreach to youth. Three modules explore in details characteristics and requirements of savings, loans and non-nancial services using examples from MFIs around the world to illustrate variations in the way the product can be delivered to youth. The main challenges and risks associated with each of these three product types are discussed together with examples of the strategies MFIs have used to manage them. A module dedicated to other nancial services is helping to further expand the choice that managers might have in deciding on which products to offer. It helps exploring functionality of leasing, microinsurance and money transfers, as well as discuss the relevance and applicability of service delivery with use of mobile technologies. III. Diversifying Successfully. After exploring numerous combinations of products and services that MFIs could offer to better meet the needs of youth market segments, this section returns to the management agenda. One of the modules looks at the important role of partnerships in helping MFIs of various types to diversify efciently and effectively. The second module in this section examines the product portfolio management function and helps participants understand that the decisions they make to increase outreach to youth will impact their existing products and markets. The module motivates them to pursue the youth market in a way that increases the overall success of their MFI. IV. Designing an Outreach Strategy for Youth. This fourth and nal section of the course brings together all that the participants have learned during previous sessions to design an outreach strategy for a youth market segment of their interest. They discuss how to identify the priority needs of youth, to examine which needs can be met by the MFIs existing products, to communicate that value to youth in a way they can relate to, and deliver the products in a way youth nd accessible and comfortable. The sections modules raise awareness of the issues that need to be dealt with and provide specic suggestions for adapting the institutional culture, redistributing responsibilities, empowering staff, communicating with clients, as well as help to identify strategies for overcoming the major challenges inherent in serving youth. Using adult learning principles, the course relies on activities, exercises and case studies to help participants apply the concepts that they are learning. Throughout the course participants are given numerous opportunities for developing their action plan this Action Plan approach focuses on identifying practical steps that participants can implement in their organizations in relation to the design of the outreach strategy to youth and management of product diversication. anaging Product Diversication Dates: 12 - 16 May 2014 Venue: ITC ILO Campus in Turin, Italy Course Language: English Tuition Fees: 2,100 euros Includes tuition fees, materials, full board and accomodation Participants are responsible for travel arrangements, visas, and airports transfers Payment for tuition fees is made by bank transfer. Participants will receive payment instructions upon acceptance of their application. Cancelation fees apply. PLEASE REGISTER ONLINE HERE: http://intranetp.itcilo.org/STN/A907028/en Deadline for applications: 30 March 2014 COURSE SCHEDULE Day1 Day 2 Day 3 Day 4 Day 5 Morning Opening Session I. Preparing for Diversication Understanding Diversication Targeting the Youth Market Segment II. Product Options Savings Loans III. Diversifying Successfully Building and Managing Partnerships Product Portfolio Management Delivery Strategy Communication Strategy Afternoon Understanding Diversication Managing Product Development Targeting the Youth Market Segment Other Financial Services Non-nancial Services Product Portfolio Management IV. Designing an Outreach Strategy for Youth Product Strategy Relationship Strategy Closing Session