Chief Quality Officer (CQO)

Chief Quality Officer
Dura Automotive

Auburn Hills, MI 5/9/2014

JOB DESCRIPTION

Position Summary

In a continuing effort to focus on world class quality in product and process design and ensure the
establishment and maintenance of robust quality systems and procedures, Dura Automotive seeks
to fill a role, at its company headquarters, for a Chief Quality Officer. The Chief Quality Officer will
report directly to

the CEO of the company and will work collaboratively with the other members of the
executive leadership team with the goal of obtaining optimum quality for Duras product offerings by
providing leadership for all quality functions. The focus includes, but

is not limited to, responsibility
for control of the Quality Management System, Quality Planning, Quality Assurance, APQP,
customer contact, lessons learned from corrective/preventive actions, and maintaining certification to
applicable quality standards.

Key Relationships

Reports to:

Chief Executive Officer (CEO)

Direct Reports: Supervises employees and teams across a global matrix structure

Key Relationships: Chief Operating Officer, Chief Commercial Officer, Chief Technical Officer, Chief
Financial Officer

Major Responsibilities

The position is required to plan and conduct activities concerned with the development, application
and maintenance of quality standards for processes, materials, and products by performing the
following major responsibilities:

Provide leadership and direction in matters related to Quality, including Quality Assurance and
Quality Management Systems operations by planning, developing, directing and implementing
cross-functional Quality Standards for production manufacturing processes, raw materials and
finished goods.

Lead activities related to product and process development, inspection & test, continuous
improvement and process performance analysis.

Develops and implements systems for the purpose of selecting, approving and rating the ongoing
performance of all suppliers and subcontractors.

Establish and manage a Quality organization that solves problems while maintaining manufacturing
efficiencies and meeting business requirements.

Demonstrate through leadership, commitment to the principles of Continuous Improvement".
Challenge the current approach to product and process quality assurance to creatively plan and
implement initiatives to improve the overall performance.

Primary Quality representative to the customers, both internal and external to the organization.

Design, lead and deliver a coordinated quality assurance strategy for Dura that meets or exceeds
customer requirements.

Identify the appropriate KPIs for the business to assist leadership in maintaining control over
internal processes and customer-centric metrics.

Oversee all Quality activities including but not limited to documentation control, change control,
validation, deviation approval, investigation approval, material and component testing and
acceptance or rejection, vendor management, customer complaints, and continuous quality
improvement.

Oversee audits of plant quality systems for deficiencies and ensure Quality Managers implement
appropriate corrective actions. Monitor results of the audits and report results and recommendations
to leadership team regarding suitability and effectiveness.
Ensure engineering quality metrics at all program gateways.
Ensure Design and Process failure modes have been fully evaluated and that design verification
and process verification plans are comprehensive.
Develop and implement corporate global standards for test labs and facilities.
Responsible for entire value and processes chain (APQP) to ensure compliance across the
company.

Additional Responsibilities

May represent the business in the community, at association meetings, selected events, and in
appointment committees.

Performs other tasks as assigned.

JOB REQUIREMENTS

Desired Skills and Experience

Minimum B.S. Degree in technical field.

Advanced Degree highly preferred.

Certification as a Quality Engineer (CQE) and/or Certified Quality Manager (CQM) is preferred.

15+ years of experience as QA professional. Core Quality tasks (planning, control, improvement)
with a strong history in driving validation in all activities, strategic planning, and root cause corrective
action methodologies.

At least 10+ years of relevant hands-on QA leadership experience.

Prior experience in a similar position for an OEM or major Tier I supplier preferred.

Demonstrated success in implementation and managing company-wide quality policies and
procedures ideally in an automotive or manufacturing environment.

Extensive knowledge of QA management systems, principles, procedures, tools, and process
improvement methodologies such as ISO14001, TS16949 and other applicable standards, PPAP,
APQP, FMEA, quality inspection methods, quality control techniques, and quality analysis software.

Proven ability to identify and prioritize opportunities to reduce defects, rework and process
variability.

Critical Competencies:

Action Orientation

Business Acumen

Customer Focus

Functional/Technical Expertise

Managing and Measuring Work

Managing through Systems

Building Effective Teams

Total Work Systems (e.g. TQM/ISO/Six Sigma)

Planning

Process Management

Personal Characteristics:

Superior communication skills and can present his/her ideas in a clear, concise manner; one who
can adapt his/her communication style as needed.

Unquestioned integrity and values that the organization can trust without reservation.

Consensus builder with strong persuasion skills.

A highly motivated team player who contributes to an atmosphere in which people work together,
enthusiastically and effectively, to produce results not political.
A good listener with a strong sense of self.
Must be flexible with the ability to change, adapt and grow patience and diplomacy skills are
critical to success, particularly with customers.
Exhibits passion for the mission of the company.
Cross-cultural sensitivity and experience that can earn the respect of a diverse workforce and play
a lead role in creating an inclusive culture at all levels of the organization.

Chief Quality Officer (CQO)

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