Ingredion 2013 Sustainability Print
Ingredion 2013 Sustainability Print
Ingredion 2013 Sustainability Print
Sustainability Strategy
2013 Sustainability Update
Mission Ingredions sustainability program
is designed to develop a better business
and build a better world by incorporating
and encouraging sustainable practices that
beneft our people, planet and products, and
promote prosperity in the communities in
which we operate. Our six core values of
Safety, Quality, Integrity, Respect, Excellence
and Innovation lie at the heart of everything
we do. Our Policies on Business Conduct and
our sustainability program provide guiding
principles for our employees. It is through our
commitment to maintaining these high moral
and ethical standards that we continue to build
on our success and add value for our employ-
ees, customers, stakeholders and communities.
Ingredion Incorporated
To our customers, shareholders, neighbors and
others with whom we share this planet:
We continue to defne sustainability by referring to
our four Ps: People, Planet, Products, and Prosperity.
In each section of this update, youll fnd a compelling
array of examples demonstrating the progress we have
made in the past year as well as the developing plans
we have for the future.
I am particularly pleased to point out the world-class
safety results our employees continue to achieve. Along
with our management team and Board of Directors, we
remain deeply committed to the safety of each employee
every day in the workplace.
You will also see how our employees continue to give
back to their local communities while our product inno-
vation lends itself to some very interesting applications
for enriching our world. Beyond our health and wellness
food ingredients, we are developing programs to promote
sustainable farming and food safety.
Additionally, we are extremely honored to be
recognized by the Ethisphere Institute as a Worlds Most
Ethical Company for 2014. We have a long-standing repu-
tation for operating with integrity and we are committed
to upholding this high level of ethical business conduct.
I am also excited about the stakeholder-focused
dialogues occurring around sustainability. As Ingredion
has deepened its commitment to sustainability, we fnd
that we are aligned with the eforts of our customers.
Last year I wrote about shared value, the idea that
we can both do good for our stakeholders and do well
as a business. These customer relationships are a strong
sign of the shared value that I believe is critical in todays
business world.
It is no stretch then to say that we believe that everyone
should be entitled to potable water, ready access to food
and appropriate shelter, as well as fair and ethical treat-
ment. You will fnd these beliefs intertwined in our mission
statement and this update. And, these beliefs inspire us
to continue implementing continuous improvement and
best practices initiatives that allow our facilities to use
water and energy efciently.
Ill conclude by thanking all of our stakeholders for
their partnership and support as Ingredion continuously
moves forward in our sustainability eforts. Our Board of
Directors continues to have a real focus on sustainability
and believes, like me, that our sustainability program
generates true value for our stakeholders. Particularly,
I extend my thanks to our 11,000 employees for embracing
safety, the environment, their communities and so many
other facets of our world.
Sincerely,
I am pleased to introduce Ingredions third annual Sustainability Update, which
allows us to apprise you of the continuing progress we are making in the many
aspects of sustainability here at Ingredion.
Chairmans Message
2013 Update
Ilene S. Gordon
Chairman, President and Chief Executive Officer
April 22, 2014
Ingredion Incorporated
People
We are dedicated to the welfare
of our employees, business associ-
ates and the communities in which
we operate. We are committed to
maintaining the highest standards
of safety at our facilities and to the
development and professional growth
of our people. We promote ethical
business practices and strive to be
good corporate neighbors by proac-
tively supporting our communities.
Ingredion Incorporated
We recognize that the success of our people drives the
success of our business. Through our safety programs,
social accountability practices, community relations, as
well as through people development and training oppor-
tunities, we aim to create a safe work environment that
respects and fosters our employees and the communities
in which we operate.
Safety Our core value of safety is an important part
of our sustainability program. In 2013, we delivered
signifcant reductions in our Total Recordable Incidence
Rate (TRIR) and Lost Time Incidence Rate (LTIR). Year-
end TRIR was 0.31, a 38 percent reduction versus 2012.
Similarly, year-end LTIR was 0.06, a 40 percent reduc-
tion versus 2012. Both TRIR and LTIR have been reduced
by over 70 percent since 2010. These improvements
have been driven by a comprehensive strategy, strong
management commitment, and enhanced employee
engagement. An example of this efort includes a broad-
reaching Hand Safety campaign designed to reduce
injuries by increasing awareness and training.
Social Accountability Our manufacturing sites are
active participants in the Supplier Ethical Data Exchange
(Sedex) program, which encourages ethical and responsible
business practices in global supply chains. In 2013, we
began conducting third-party audits of our manufacturing
sites to the Sedex Members Ethical Trade Audit (SMETA)
protocol. Our target is to complete these audits for key
manufacturing plants by the end of 2015.
Community Relations At Ingredion, we recognize
that we are not only a local employer, but also a corporate
citizen of our communities. We actively engage in numer-
ous community relations activities, specifcally those that
promote health and education. In 2013, our employees
donated their time and talent in over 400 Ingredion-
sponsored volunteer activities around the globe.
2013 also marked our frst year of collaboration with
the Global FoodBanking Network. Recognizing the impor-
tance of access to healthy food, our goal is to identify
and develop employee volunteer activities that combat
hunger by working closely with food banks around the
world. Approximately 30 percent of our global locations
participated in a food bank-related activity in 2013.
In support of education, Ingredion sponsored endeavors
to educate students and communities in safety, science
and technology, agriculture, and life skills. In Pakistan,
for example, Ingredion employees worked to improve
the literacy rates among farmers and their families in
select growing regions. In Argentina, we sponsored local
district science and technology fairs, while employees in
the United States introduced agricultural science to local
school children.
Employee Engagement In 2012, Ingredion implemented
Listen2012, a global survey designed to solicit employee
feedback on a variety of business activities. Departments
were then asked to implement action plans to drive
improvements based on the survey results. Additionally,
a number of training sessions were held to enhance
employee understanding of various functional groups,
regional businesses, and the overall corporate strategy.
Ingredion plans to conduct additional surveys to engage
employees and further Ingredion as an enriching and
desirable place to work.
Incidence Rates
(per 200,000 work hours)
Total Recordable
Incidence Rate
Lost Time
Incidence Rate
11 12 10
0
1
.
0
2
0
.
6
8
0
.
5
0
11 12 10
0
0
.
3
0
0
.
2
1
0
.
1
0
13 13
0
.
3
1
0
.
0
6
Ingredion Incorporated
Planet
We are dedicated to being good
stewards of the environment. We
work to continually improve the
management systems and processes
that defne our environmental stew-
ardship. We foster an environment
where employees are encouraged to
make personal efforts toward pro-
tecting the natural world, both at
work and in the communities in
which they live.
At Ingredion, stewardship is more than just meeting
regulatory requirements; it is about protecting the envi-
ronment and working with the communities in which
we operate to form relationships that help build a better
world. Our sustainability program is thoughtfully aligned
with internationally recognized protocols. This alignment
allows for further benchmarking and guides our eforts
to continually improve the environmental aspects of our
manufacturing activities. Across our operations, we track
key environmental and safety parameters, monitor facility
performance, and share best practices.
Community Engagement Ingredion continued its
tradition of observing events devoted to environmental
stewardship. Our facilities around the globe celebrated
Earth Day and World Water Day, among others, by hosting
a range of activities with members of the local community.
The goal of these efforts was to share how individual
actions can contribute to making the planet a better
place to live.
Water Ingredion recognizes that water is an issue of
increasing importance and one that touches every aspect
of our existence. Water is vital to life, required to grow
crops, and is a business necessity. As such, Ingredion
designated water as a focus area for its sustainability
eforts. To that end, we identifed and reviewed a variety
of recognized strategies to assess water availability and
chose an ensemble of tools, including the World Business
Council for Sustainable Developments Global Water Tool
and the Aqueduct Baseline Water Stress assessment. These
tools will help us better assess both current and future
water scarcity risks in countries where we operate. And,
we continue to review water usage and employ continu-
ous improvement strategies for water management.
Energy Energy and greenhouse gas emissions are
inexorably linked. Energy efficiency has long been a
focus area for Ingredion as it helps us achieve manufactur-
ing efciency, manage our costs and be a good steward
of the environment. Our well-established continuous
improvement teams actively seek ways to achieve
reductions in energy use at our manufacturing locations,
which likewise achieve reductions in greenhouse gas
emissions. These teams are often able to identify oppor-
tunities that can achieve year over year reductions.
External Afliations In 2013 Ingredion continued its
participation on the University of Cambridge Natural
Capital Leaders Platform, where eforts focused on the
development of a tool to help companies assess the
environmental aspects shared between a company,
its local community, and the ecosystem in making
business decisions.
Internal Achievements Each year, Ingredion recognizes
internal teams that successfully develop and administer
notable programs that advance the companys sustain-
ability agenda. In 2013, two teams were recognized with
these prestigious awards. The first project focused on
increasing corn yields in Pakistan by teaching local farm-
ers new planting and growing techniques. The second
award went to a team that developed a method to
systematically reduce energy and water usage across
manufacturing plants in the United
States. This project yielded signifcant
results and paved the way for similar
work to be conducted at other
Ingredion facilities.
Products
We are dedicated to producing
high-quality ingredients while
relentlessly pursuing innovative
new products that deliver value for
our customers and our shareholders.
We continually work to improve our
product oferings and raw material
base while incorporating sustainable
considerations into our innovation
pipeline. We are persistent in our
food security eforts and we support
growers eforts toward sustainable
agriculture for the efcient produc-
tion of farm-grown raw materials.
As one of the worlds leading ingredients suppliers,
Ingredion is committed to providing our customers with
quality, innovative ingredient solutions while promoting
responsible practices throughout our supply chain. We
produce health and wellness ingredients including low-
and no-sugar ingredients, as well as fibers and prebi-
otics that help promote healthy living. From food safety
to responsible farming and procurement, to producing
healthy and on-trend ingredients, we are continually
seeking new and more efective methods to support our
sustainability goals, and those of our customers.
Food Safety Providing safe food ingredients is a critical
component of our quality assurance program. We con-
tinue to work toward our goal of certifying 100 percent
of our manufacturing facilities to the rigorous Global
Food Safety Initiative (GFSI) standard by the end of 2015.
This certifcation provides a comprehensive benchmark-
ing process that drives continuous improvement of food
safety management systems around the world. To date,
81 percent of our facilities have been certifed.
Quality and food safety achievements in 2013 include
the certifcation of Ingredions Trombudo, Brazil facility
to the FSSC (Food Safety System Certifcation) 22000.
Our Bupyeong, Korea facility became the frst corn refn-
ery in Korea to achieve HACCP (Hazard Analysis and
Critical Control Points) certifcation. And, our Shanghai,
China facility was honored at the third annual Seven
Star Award Ceremony in Shanghai for its outstanding
contributions to food safety and public health.
Sustainable Agriculture Ingredion has a long history
of on-the-farm collaborations that promote sustainable
farming to help feed the worlds growing population. Our
PROSEM seed program in Brazil provides materials and
expertise to local farmers. Our Model Farmer program
in Thailand teaches farmers more efcient growing prac-
tices, which they in turn share across their communities.
And in Pakistan, we initiated collaboration with growers
in a local province to increase their corn yields by more
than 100 percent through improved technology.
Ingredion is also working with multiple stakeholders
regarding sustainable sourcing. We are actively engaged
in the sustainable agriculture eforts of the Corn Refners
Association, and in 2014 we will join the Sustainable
Agriculture Initiative (SAI) Platform, a food industry
initiative that supports sustainable agriculture worldwide.
We aspire to help drive a harmonized sustainable agricul-
ture standard that will deliver value to our business, our
farmer suppliers and our customers.
Procurement Procurement of materials and services
in diferent markets and geographies presents challenges
in todays globally dispersed supply chain. We take safety,
quality, environmental and sustainability standards seri-
ously in our day-to-day interactions with suppliers.
In 2012, we introduced a Supplier Code of Conduct,
and during 2013, we implemented the frst phase of a
new Supplier Performance Management program that
involves a comprehensive performance review process.
On an ongoing basis, our procurement professionals keep
a keen eye on sustainability opportunities as part of the
execution of sourcing strategies and plans. We equipped
our U.S. and Canada company vehicles with enhanced
safety features and implemented a new generation of
packaging materials to reduce paper consumption. We also
monitor the recyclability of ofce supplies as well as the
green nature of supplies and parts in our manufacturing
facilities. And, we worked with a select number of strategic
contract manufacturers to complete Sedex registration.
Ingredion Incorporated
Ingredion Incorporated
Prosperity
We are dedicated to enhancing the
prosperity of our people, customers
and local communities. We adhere
to robust governance policies that
drive high ethical practices across
our enterprise and promote philan-
thropic eforts both at the corporate
and individual employee level. We
support programs that foster con-
tinuous improvement, and we are
committed to improving efciency
through oper ational excellence.
We succeed as a company when our stakeholders prosper.
Promoting prosperity for our employees, customers,
shareholders, and local communities is an integral part
of our companys culture and values. Through our ethical
business practices, robust governance systems, ongoing
dedication to operational excellence and charitable giving,
we continue to foster our commitment to building a
better business and a better world, every day.
Governance Conducting business in an ethical and
consistent manner is the foundation of our companys
values. Each year, we require all Ingredion employees to
read and sign their agreement to our Policies on Business
Conduct outlining the high ethical standards the company
expects of employees. Our Policies address issues such as
confict of interest, labor and government relations, qual-
ity and social media and are available at Ingredion.com.
Additionally, in 2013, we applied to the selective
Ethisphere Institutes list of Worlds Most Ethical Companies
(WME), which recognizes companies that lead in the
implementation of ethical standards and practices. Based
on the strength of our compliance and governance pro-
grams, we were awarded a place on the 2014 WME list.
Operational Excellence In 2013, our commitment
to pursuing operational excellence included projects
and training programs in Lean Six Sigma. Since 2011,
over 900 employees from across all four of our global
regional businesses have undergone Lean Six Sigma
training. These individuals have identifed numerous
opportunities, including the optimization of water and
energy use in our operations.
Charitable Giving As a good corporate neighbor, it is our
privilege to give back to the communities in which we do
business by supporting and promoting local philanthropic
eforts. Eforts from 2013 included the Give2013 campaign
for the United Way and Feeding America, where employee
donations were matched by the company. Following the
November 2013 typhoon in the Philippines, Ingredion
employees generously donated to relief eforts, including
packing supplies for the local Red Cross. In Kalasin,
Thailand, employees donated a water pump and a water
storage tower to a nearby school. Employees from the
companys Manchester, England ofce donated funds in
support of pancreatic cancer research. And, in Chacabuco,
Argentina, we donated medical equipment to a local
municipal hospital.
Additionally, for the 11th year, Ingredion continued
its commitment to education through the Ingredion
Scholarship and Merit program, giving fnancial assis-
tance awards to 35 students of Ingredion employees
from 11 countries.
Recognition Ingredion is proud to have been recognized
at the local level for its eforts in areas such as sustain-
ability and business excellence. In 2013, for the second
consecutive year, Rafhan Maize Products Co. Ltd.,
Ingredions business in Pakistan, was awarded the
Corporate Excellence Award in the Food Producer cate-
gory by the Management Association of Pakistan. 2013
also saw Rafhan Maize win a national award for its
Corporate Social Responsibility activities and commit-
ment to responsible business.
Additionally, we are pleased that our commitment
to operating with integrity and respect has again earned
Ingredion a spot on Fortune magazines esteemed Worlds
Most Admired Companies list. We are honored
to have been on this list seven times
since 2006 and we look forward
to building on this tradition in
2014 and beyond.
Ingredion Incorporated
5 Westbrook Corporate Center
Westchester, IL 60154 USA
708.551.2600
www.ingredion.com
Ingredion Incorporated (NYSE:INGR)
is a leading global ingredients solutions
provider specializing in nature-based
sweeteners, starches and nutrition
ingredients. With customers in more
than 40 countries, Ingredion serves
approximately 60 diverse sectors in
food, beverage, brewing, pharmaceu-
ticals and other industries. For more
information, visit ingredion.com.