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    Jesus Maria Villalobos Resume

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    (1) Jesus Maria Villalobos has over 15 years of experience in fields such as customer service, networking, telecommunications, end-user support, programming and general management applications. (2) He has strong skills in SQL, technical help desk experience, HTML/PHP, networking, Linux, and programming. (3) His objective is to contribute his knowledge and experience to help companies grow through roles such as systems administration, web development, networking, and systems administration.

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    Jesus Maria Villalobos Resume

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    Jesus
    291 views2 pages
    (1) Jesus Maria Villalobos has over 15 years of experience in fields such as customer service, networking, telecommunications, end-user support, programming and general management applications. (2) He has strong skills in SQL, technical help desk experience, HTML/PHP, networking, Linux, and programming. (3) His objective is to contribute his knowledge and experience to help companies grow through roles such as systems administration, web development, networking, and systems administration.

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    RESUME MIO

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    (1) Jesus Maria Villalobos has over 15 years of experience in fields such as customer service, networking, telecommunications, end-user support, programming and general management applications. (2) He has strong skills in SQL, technical help desk experience, HTML/PHP, networking, Linux, and programming. (3) His objective is to contribute his knowledge and experience to help companies grow through roles such as systems administration, web development, networking, and systems administration.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    291 views2 pages

    Jesus Maria Villalobos Resume

    Uploaded by

    Jesus
    (1) Jesus Maria Villalobos has over 15 years of experience in fields such as customer service, networking, telecommunications, end-user support, programming and general management applications. (2) He has strong skills in SQL, technical help desk experience, HTML/PHP, networking, Linux, and programming. (3) His objective is to contribute his knowledge and experience to help companies grow through roles such as systems administration, web development, networking, and systems administration.

    Copyright:

    © All Rights Reserved
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    of 2

    JESUS MARIA VILLALOBOS

    123 Kendall 456 St. Apt. 001, Miami, Florida 33023 | Cel: 3051234567 | [email protected]

    Career Overview
    I wish to give my knowledge gained through my years of study and work experience, in order to be one of the pillars
    of this company, which I believe that with my help will continue to will grow more every day.
    The fields of application in which I perform best so far are customer service, networking, telecommunications, enduser support, programming and management applications in general, one more thing that I have is a great common
    sense to solve problems.

    Qualifications
    Structured Query Language (SQL) skills
    Technical Help Desk experience
    HTML/PHP skills
    HFC, ADSL, RAS experience

    Computer and Software Maintenance experience


    Intermediate Linux skills
    Programming and Design skills
    Proficiency in TCP/IP protocols

    Technical Skills
    Skills

    Experience

    Total Years

    Last Used

    Microsoft Family

    System Administration

    15

    2015

    Word / Excel

    Office

    15

    2015

    HTML / PHP / MySQL / CSS / Joomla /


    PHP / VB / Shell

    Multi-lingual Web Development

    10
    5

    2015
    2015

    Windows 2008 / Apache / MySQL / VPS

    Servers

    2015

    Active Directory TCP/IP / WiFi / VPN

    Networking

    2015

    Windows / Linux

    System Administration

    2015

    Windows Group Policy

    Network Security

    2015

    Accomplishments
    Programing (2005)
    Responsible for the completing a project for the 2005 South American Military Pentathlon that calculated
    places upon time results, all this through the integration of PHP and MySQL.
    Helpdesk (2007)
    Part of the team that offer support for the 3000 end user of Bancolombia (Colombia), for the domain migration
    and also for all applications that merged.
    Strategy and Planning (2010)
    Developed the Intranet site under Microsoft Sharepoint 2010, all these for the security policies and standards
    for sharing documents between users at Seaboard Colombia.
    Technical Training (2010)
    Trained and supervised new employees (23 users in total), for the period of 2 weeks each, this over my 5 years
    working at Seaboard Colombia, the areas in which I trained them where I-Series client (AS400), Customs
    Office of Colombia, Inventory software (DST), stow positions (BaRoTi), Containers and Vessel operations.
    Application Design (2011)
    Used object oriented programing to design a way to control and improve time taking task for Input and Output
    of empty containers for Seaboard Colombia, decreasing time for this task in 40%.
    Application Design (2014)
    Used object oriented programing to design a way to container seals in order to increase security control
    procedures for container handling at Seaboard Colombia.

    Work Experience
    Computer Local Manager
    Seaboard de Colombia S.A.
    Cartagena, Coordinated Systems
    Part of the MIS group for Colombia, end user support in the computer's area (24 local users and 17 remote users),
    manager of DST project in Colombia (accounting applications), administrator of SharePoint 2003, migrated to 2010
    later, manager of the local network, this includes 2 wireless link radio, access points, handhelds and more, at the same
    time I was in charge of training new users.
    Assistant for Computers Applications
    02/2009 to 05/2010
    ENVIA Colvanes
    Cartagena, Bolivar
    Manager of corporate server (Windows 2003), local administrator of the database (SQL Server), administrator of the
    local network (Wireless Switch - 28 PCs) manager of the anti-virus console SAV (Symantec 10), local administrator of
    the wireless IP telephony, at the same time responsible for providing customer support and training for the
    company's applications.
    Helpdesk Analyst
    10/2008 to 06/2009
    Grupo Bancolombia
    Medellin, Antioquia
    End user support for Bancolombia at the Administrative Building, over 3000 users in total, parallel to this I had to qualify
    the procedures performed by technical agents at levels I and II.
    UNE National Line HelpDesk Agent
    01/2007 to 09/2008
    UNE Telecommunications (Colombia)
    Medellin, Antioquia
    Responsible for end-user support via telephone and Internet chat, for the technology of HFC, DSL, WiMax and RAS, all
    of for a national ISP, additional to this, I had to do cross sales for all the products they offered.
    Computer Assistant
    03/2005 to 12/2005
    Escuela Naval de Cadetes Almirante Padilla (Colombia)
    Cartagena, Bolivar
    Responsible for completing a software project that calculates data and results for the 2005 South American Military
    Pentathlon, through the integration of PHP and MySQL.
    Assistant for Systematic Scrutiny Department
    01/2001 to 12/2002
    Inverapuestas LTDA (Colombia)
    Cartagena, Bolivar
    End user support in the area of systematic searches for the winning numbers of the local lottery, at the same time
    responsible for assisting the head of computer programming on all his needs, additional to that, I used to do
    maintenance and teach end users how to use NURIT RF machines for the sale of online Lotto.

    Education and Training


    Post-graduate master's degree: Logistics Specialist of Foreign Trade
    San Buenaventura University

    2014
    Cartagena, Bolivar, Colombia

    Bachelor's degree: Computer Engineer


    San Buenaventura University

    2010
    Cartagena, Bolivar, Colombia

    Training Course - 80 Hours: CRM for Helpdesk Agents


    UNE Telecommunications

    2008
    Medellin, Antioquia, Colombia

    Training Course - 40 Hours: Intermediate PHP


    IP SOFTWARE

    2005
    Cartagena, Bolivar, Colombia

    Training Course - 60 Hours: Intermediate Linux


    ACTUALIZATE

    2003
    Cartagena, Bolivar, Colombia

    Training Course - 40 Hours: Telecommunications and Network


    UNITEP

    2001
    Cartagena, Bolivar, Colombia

    Training Course - 60 Hours: Computer Maintenance


    UNITEP

    2000
    Cartagena, Bolivar, Colombia

    High School Diploma: HS Graduate


    Coral Gables Senior high School

    1998
    Miami, Florida, USA

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