HP Designjet T1100 Plotter
HP Designjet T1100 Plotter
HP Designjet T1100 Plotter
Printer Series
Using your printer
Legal notices
Trademarks
Table of contents
1 Introduction
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Using this guide .................................................................................................................................... 2
Introduction .......................................................................................................................... 2
Use and maintenance .......................................................................................................... 3
Troubleshooting ................................................................................................................... 3
Accessories, support, and specifications ............................................................................. 3
Glossary ............................................................................................................................... 3
Index .................................................................................................................................... 3
Warnings and Cautions ....................................................................................................... 3
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 4
Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 6
The front panel ..................................................................................................................................... 6
Printer software .................................................................................................................................... 8
The printer's internal prints ................................................................................................................... 8
2 Installing the software
Choose which connection method to use ........................................................................................... 12
Connect to a network (Windows) ....................................................................................................... 12
Connect directly to a computer (Windows) ......................................................................................... 13
Printer sharing considerations ........................................................................................... 14
Uninstall the printer software (Windows) ............................................................................................ 14
Connect to a network (Mac OS) ......................................................................................................... 14
Bonjour/Rendezvous connection ....................................................................................... 14
TCP/IP connection ............................................................................................................. 16
Connect directly to a computer (Mac OS) .......................................................................................... 18
Sharing the printer ............................................................................................................. 19
Uninstall the printer software (Mac OS) ............................................................................................. 19
3 Setting up the printer
Introduction ......................................................................................................................................... 22
Handle paper conflicts ........................................................................................................................ 22
Turn nesting on and off ...................................................................................................................... 22
Turn usage information on and off ..................................................................................................... 23
Turn alerts on and off ......................................................................................................................... 24
Set or delete the security password ................................................................................................... 24
Require account ID ............................................................................................................................. 25
Set Windows driver preferences ........................................................................................................ 25
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20 Printer specifications
Functional specifications .................................................................................................................. 200
Physical specifications ..................................................................................................................... 201
Memory specifications ...................................................................................................................... 201
Power specifications ......................................................................................................................... 201
Ecological specifications .................................................................................................................. 201
Environmental specifications ............................................................................................................ 202
Acoustic specifications ..................................................................................................................... 202
Glossary ........................................................................................................................................................... 203
Index ................................................................................................................................................................. 205
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Introduction
Safety precautions
HP Start-Up Kit
Printer software
Introduction
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire,
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
for service, see Contact HP Support on page 196.
Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
the printer. Doing so may cause fire, electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power outlet in any of the following
cases:
If the printer is making an unusual noise not heard during normal operation
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
parts of the printer
HP Start-Up Kit
The HP Start-Up Kit is the CD or DVD that comes with your printer; it contains the printer's software and
documentation, including introductory multimedia tutorials to help you to get a good first print.
NOTE: The HP Start-Up Kit is provided on CD in Japan, and on DVD elsewhere in the world.
The rest of this guide will refer to the DVD version only.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Chapter 1 Introduction
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Introduction
Printing on page 59
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Glossary
The Glossary on page 203 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
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Introduction
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor
personal injury or damage to the product.
Print resolution of up to 2400 1200 optimized dpi, from a 1200 1200 dpi input, using the Best
print-quality option, the Maximum Detail option, and photo paper
HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS), see Access HP Easy Printer
Care (Windows) or HP Printer Utility (Mac OS) on page 29, provide an easy-to-use interface
including:
Calibration of printer
Six-ink system
High productivity features such as job previewing and nesting using HP Easy Printer Care
(Windows) or HP Printer Utility (Mac OS) or the printer's Embedded Web Server
Ink and paper usage information available from the Web from the Embedded Web Server, see
Access the Embedded Web Server on page 30
Paper flexibility and automatic easy load, see Paper handling on page 35, with information and
profiles accessible from the front panel, HP Easy Printer Care (Windows), and HP Printer Utility
(Mac OS)
Chapter 1 Introduction
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1.
Ink cartridge
2.
3.
Blue lever
4.
Window
5.
Front panel
6.
Printhead carriage
7.
Printhead
8.
Output tray
9.
Introduction
Front view
10. Basket
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Introduction
Rear view
1.
Spindle
2.
Spindle holders
3.
4.
5.
6.
7.
Paper feeder
Displays up-to-date information about the status of the printer such as, the ink cartridges, the
printheads, the paper, and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
However, settings in the front panel are overridden by settings in the printer drivers, see Installing
the software on page 11
Chapter 1 Introduction
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Introduction
The front panel has the following components:
1.
First key
Second key
Third key
on page 53
Fourth key
: View ink levels, see Check the ink cartridges status on page 120
: View loaded paper, see View information about the paper on page 54
: Unload paper, see Unload a roll on page 49 and Unload a single sheet
: Form feed and cut, see Feed and cut the paper on page 56
2.
Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3.
4.
Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5.
Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6.
Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7.
8.
Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the printer is off. If the power key light is blinking green, the printer is starting
up. If the power key light is green on, the printer is on. If the power key light is amber on, the printer
is in standby. If the power key light is blinking amber, the printer needs attention.
9.
LED light - Indicates the printer's status. If the LED light is solid green, the printer is ready. If it is
flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display - Displays errors, warnings, and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
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Information about specific uses of the front panel can be found throughout this guide.
Introduction
Printer software
The following software is provided with your printer:
The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer
Care (Windows) or HP Printer Utility (Mac OS) on page 29, allows you to:
Manage the job queue, see Job queue management on page 109
View the status of the ink cartridges, the printheads, and the paper
View job accounting information, see Retrieving printer usage information on page 115
Update the printer's firmware, see Update the firmware on page 138
The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
computer to check ink levels and printer status, see Access the Embedded Web Server
on page 30.
, then select the internal print you want. The following internal prints are available.
Chapter 1 Introduction
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Usage report: shows estimates of the total number of prints, number of prints by paper type, number
of prints by print-quality option, and total amount of ink used per color (the accuracy of these
estimates is not guaranteed)
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
PostScript font list: shows PostScript fonts available, for HP Designjet T1100ps only
Introduction
NOTE: Demo prints are printed the same size as the loaded paper .
Introduction
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Chapter 1 Introduction
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11
Connection type
Speed
Cable length
Other factors
Gigabit Ethernet
Moderate; varies
according to network
traffic
USB 2.0
Very fast
Short (5 m = 16 ft)
NOTE: The speed of any network connection depends on all components used in the network,
which can include network interface cards, hubs, routers, switches, and cables. If any one of
these components cannot operate at high speed, you will have a low-speed connection. The
speed of your network connection can also be affected by the total amount of traffic from other
devices on the network.
Now you can proceed to install the printer software and connect your printer:
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1.
Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2.
Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
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Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed.
4.
Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
The configuration program looks for printers connected to your network. When the search is
complete, a list of printers appears. Identify your printer by its IP address and select it from
the list.
The configuration program analyzes the network and the printer. The program detects the
network settings and suggests the settings to use when configuring the printer. It is not
normally necessary to change any of these settings, but you can do so if you wish.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address, or MAC address.
Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
2.
Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
3.
Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed.
4.
Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Connected directly to this computer.
If you would like to share the printer with other people connected to your network, press
the Printer Properties button in the Ready to Install window, then select the Sharing tab
and enter the name under which the printer will be shared.
When prompted to do so, connect your computer to the printer with a certified USB cable.
Ensure that the printer is turned on.
NOTE: You may complete the installation without connecting your printer if you
prefer. To do so, check the box marked I want to connect my printer after completing
the setup wizard.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only
cables certified by the USB Implementor's Forum (http://www.usb.org/) should be used
with this printer.
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3.
HP Easy Printer Care must be installed on a computer before it can be used from that computer.
Any other users sharing your directly connected printer will be able to send print jobs, but will not
be able to receive information from the printerwhich affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Any other users sharing your directly connected printer will be unable to use the printer's own print
preview facility, although the application's print preview will still be available. See Preview a print
on page 65.
TIP: The best way to share the printer over a network is to connect the printer not to any
computer, but to the network. See Connect to a network (Windows) on page 12.
Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
2.
Select Install, and follow the instructions on your screen to uninstall the printer software.
Bonjour/Rendezvous
TCP/IP
NOTE: The printer does not support AppleTalk.
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
, then Gigabit
Ethernet > View configuration. Note the mDNS service name of your printer.
2.
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4.
Open the Install icon for your printer (HP Designjet T1100ps or T1100).
5.
6.
Follow the instructions on your screen. You are recommended to use the Easy Install option.
7.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
8.
When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
9.
When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
3.
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If you find the right printer name, scroll sideways if necessary to see the Connection Type
column, and check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise,
continue searching further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check the
box My printer is not in the list.
Click Continue.
10. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
11. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
TCP/IP connection
1.
Go to your printer's front panel and press the Menu key until you see the status screen.
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4.
Open the Install icon for your printer (HP Designjet T1100ps or T1100).
5.
6.
Follow the instructions on your screen. You are recommended to use the Easy Install option.
7.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
8.
When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
9.
When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
3.
If you find the right printer name, scroll sideways if necessary to see the Connection Type
column, and check that it shows IP Printing. Then highlight that line. Otherwise, continue
searching further down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
printer is not in the list.
Click Continue.
10. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
11. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
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2.
3.
4.
Open the Install icon for your printer (HP Designjet T1100ps or T1100).
5.
6.
Follow the instructions on your screen. You are recommended to use the Easy Install option.
7.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
8.
When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
9.
Make sure that the printer is turned on and connected to the computer with a certified USB cable.
1.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (http://www.usb.org/) should be used with this
printer.
10. In the HP Printer Setup Assistant, click Continue.
11. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
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12. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
13. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
14. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
Printer sharing between users is supported under Mac OS X 10.2 and later.
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
1.
Double-click the System Preferences icon on the Dock menu bar on your desktop.
2.
Enable printer sharing by going to Sharing > Services > Printer Sharing.
3.
Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
NOTE: Any other users wishing to share your printer must install the printer software on their
own computers.
Any other users sharing your directly connected printer will be able to send print jobs, but will not
be able to receive information from the printerwhich affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Mac OS 10.2 users need to enable the Show printers connected to other computers option
in the Print Center Preferences window in order to see shared printers. To open the Print Center
Preferences window, select Preferences from the Print Center menu.
You may find that sharing your directly connected printer with other users will slow down your
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any
computer, but to the network. See Connect to a network (Mac OS) on page 14.
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If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
2.
3.
Open the Install icon for your printer (HP Designjet T1100ps or T1100).
4.
5.
Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
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Introduction
Require account ID
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Introduction
This chapter describes various printer settings that the printer administrator may wish to control as soon
as a new printer is assembled and ready for use.
The paper source (roll or sheet) is not as specified for the job
You can set the printer's behavior in such cases from the front panel.
When a job is put on hold for paper, it is kept in the printer queue until some suitable paper is loaded.
Meanwhile, other jobs with different requirements can continue printing.
In HP Easy Printer Care for Windows: select Settings > Job Management > Nest.
In HP Printer Utility for Mac OS: select Configuration > Printer Settings > Configure Printer
Settings > Job Management > Nest.
In the Embedded Web Server: select Setup > Printer settings > Job management > Nest.
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In order: pages are nested in the order in which they are sent to the printer. The nested pages are
printed as soon as one of three conditions is met:
The next page will not fit on the same row as the other pages already nested.
No page has been sent to the printer during the specified wait time.
The next page is incompatible with the pages already nested (see Nest jobs to save roll
paper on page 69).
Optimized order: pages are not necessarily nested in the order in which they are sent to the printer.
When it receives an incompatible page, the printer holds it and waits for compatible pages to
complete the nest. The nested pages are printed as soon as one of three conditions is met:
The next page will not fit on the same row as the other pages already nested.
No page has been sent to the printer during the specified wait time.
The incompatible-page queue is full. The printer can queue up to six incompatible pages while
nesting compatible pages. If it receives a seventh incompatible page, the nest is printed as it
is.
The nesting wait time can be set at the front panel: Setup menu icon
options > Select wait time.
TIP: Optimized order uses the minimum amount of paper; however, it may take longer to print
because the printer waits for compatible pages to arrive.
In HP Printer Utility for Mac OS: select Configuration > Printer Settings > Configure Printer
Settings > Accounting.
In the Embedded Web Server: select Setup > Printer settings > Accounting.
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Send accounting files every: choose a number of days (160) or a number of prints (1500)
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You must also ensure that the e-mail server has been configured. To configure the e-mail server using
the Embedded Web Server, select Setup > E-mail server, and fill in the following fields:
SMTP server: the IP address of the outgoing mail server (SMTP) that will process all e-mail
messages from the printer. If the mail server requires authentication, e-mail notifications will not
work.
Printer e-mail address: each e-mail message sent by the printer must include a return address,
which does not need to be a real, functional E-mail address, but it should be unique, so that
recipients of the message can identify the printer that sent it.
Select Alert Settings in the Device List page of HP Easy Printer Care or HP Printer Utility.
Select Alert Settings in any alert page displayed by HP Easy Printer Care.
Right-click the HP Easy Printer Care system tray icon, and select Alert Settings.
Turn on or off printer alerts for problems that stop the printer from printing.
Turn on or off printer alerts for problems that do not stop the printer from printing.
Turn on printer alerts in all circumstances, or only when you are trying to print to the printer affected
by the problem.
Once a password has been set, no-one can perform any of these operations without providing the
password.
If you forget the password, you can delete the current password from the front panel: select the
Connectivity menu icon
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, then Advanced > Embedded Web Server > Reset EWS password.
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Access to the Networking page is protected by a different password (the administrator's password). To
reset the administrator's password, you need to reset the whole input/output configuration. Using the
front panel, select the Connectivity menu icon
Ethernet), then Restore factory settings.
NOTE: This will reset the whole input/output configuration, the printer will reset to the DHCP
configuration method and its IP address could change.
Require account ID
If you want to keep records of printer usage by different user accounts, you can set your printer to require
an account ID for each job.
In HP Easy Printer Care for Windows: select Settings > Accounting > Require account ID.
In HP Printer Utility for Mac OS: select Configuration > Printer Settings > Configure Printer
Settings > Accounting > Require account ID.
The account ID can be set in the printer driver when sending the job. If the job is set "on hold for
accounting" by the printer, you can introduce the account ID in HP Easy Printer Care or HP Printer Utility
by going to the Job Center > Job Queue and clicking the job that is on hold. A window with a text box
will be displayed and you can enter the account ID into it.
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Require account ID
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If this setting is turned on, the account ID field will be mandatory and jobs with no account ID will be
kept "on hold for accounting".
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Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
Personal settings
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Plugged in: the power cord is plugged into the back of the printer
Switched on: the switch at the back of the printer is in the on position
Powered on: the Power key on the front panel shows a green light
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the rear.
Personal settings
To turn it back on, use the power switch at the rear.
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When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer
has been off for six weeks or more, preparing the printheads could take up to 45 minutes.
If you can understand the current front-panel display language, press the Menu key to return to the
main menu and select the Setup menu icon
If you cannot understand the current front-panel display language, start with the printer powered
off. At the front panel, press the OK key and hold it down. While holding the OK key down, press
the Power key and hold it down. Continue to hold down both keys until the green light on the right
side of the front-panel display starts flashing, and then release both keys. You can expect a delay
of about one second. If the green light starts flashing without any delay, you may need to start
again.
Under Windows, start HP Easy Printer Care from your desktop shortcut or from Start > All
Programs > Hewlett-Packard > HP Easy Printer Care > Start HP Easy Printer Care. This
launches HP Easy Printer Care showing the printers installed.
Under Mac OS, launch the Mac Printer Utility by selecting STARTUP_DISK > Library >
Printers > hp > Utilities > HP Printer Utility. This launches the HP Printer Selector where you
need to add your printer by clicking More Printers.
Select your printer and click Launch Utility. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to HP Easy Printer Care (Windows) or
HP Printer Utility (Mac OS), see Cannot access HP Easy Printer Care (Windows) or HP Printer Utility
(Mac OS) on page 187.
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Personal settings
Whichever method you used, the language selection menu should now appear on the front-panel
display. Highlight your preferred language with the Up and Down keys, then press the OK key.
Safari
To access the Embedded Web Server on any computer, open your Web browser and give the address
of your printer. You can find out the address of your printer (starting with http:) from the front-panel
display, by looking at the status screen.
Personal settings
If you have followed these instructions but failed to get through to the Embedded Web Server, see
Cannot access the Embedded Web Server on page 188.
Under Windows, select Tools > Set Language and select a language from the list.
Under Mac OS, the language is changed as for any other application. In System Preferences
select International and re-launch the application.
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To change the language, you must change your Web browser's language setting. For example, in
Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then
ensure that the language you want is at the top of the list in the dialog box.
To complete the change, you must close and reopen your Web browser.
To change the units of measurement in the front-panel display, select the Setup menu icon
,
then Front panel options > Select units, and select English or Metric. By default the units are set to
metric.
IP Configuration method: specify the way to set an IP address between BOOTP, DHCP, Auto
IP, and Manual
Host name: specify an IP name for the network device, the name may contain up to 32 ASCII
characters
IP address: specify the IP address on the print server, duplicate IP addresses on a TCP/IP network
are not allowed
NOTE: If you change the current IP address and click Apply, the browser loses the current
connection to the print server because it is pointing to the old address. To reconnect, browse
to the new IP address.
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Personal settings
Subnet mask: specify a subnet mask, which is a 32-bit number applied to an IP address to
determine which bits specify the network and subnet and which bits uniquely specify the node
Default gateway: specify the IP address of a router or computer that is used to connect to other
networks or sub-networks, if none exist, use the IP address of the computer or the IP address of
the print server
Domain name: specify the name of the DNS domain that the print server resides in, for example,
support.hp.com, note that it does not include the host name; it is not the fully qualified domain
name, such as printer1.support.hp.com
Idle timeout: specify the number of seconds that an idle connection is allowed to remain open,
270 is the default value, if set to zero, the timeout is disabled and TCP/IP connections remain open
until closed by the other node (such as a workstation) on the network
Default IP: specify the IP address to use when the print server is unable to obtain an IP address
from the network when powered on or when reconfigured to use BOOTP or DHCP
Send DHCP requests: specify whether DHCP requests are transmitted when a legacy default IP
address or a default Auto IP is assigned
To configure the same network settings from the front panel, press the Menu key to go to the main menu
and select the Connectivity menu icon
Under Windows, select the Settings tab then Printer settings > Printing preferences.
Personal settings
Under Mac OS, select Configuration then Printer settings > Configure printer settings >
Printing preferences.
2.
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Select Automatic to let the printer determine which type of file it is receiving. This setting
works for most software applications.
Select HP-GL/2 only if you are sending a file of that type directly to the printer, without going
through a printer driver.
Select CALS/G4 only if you are sending a file of that type directly to the printer, without going
through a printer driver.
Select PDF only if you are sending a file of that type directly to the printer, without going
through a printer driver (HP Designjet T1100ps only).
Select PostScript only if you are sending a file of that type directly to the printer, without going
through a printer driver (HP Designjet T1100ps only).
Select TIFF only if you are sending a file of that type directly to the printer, without going
through a printer driver (HP Designjet T1100ps only).
Select JPEG only if you are sending a file of that type directly to the printer, without going
through a printer driver (HP Designjet T1100ps only).
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You can change the graphic language setting from the front panel. Press the Menu key to return to the
, then Printer preferences > Select graphic
main menu the select the Setup menu icon
language. Select the desired option and press the OK key to set the value. If you are using a USB
connection, select the Setup menu icon
ASCII.
Personal settings
NOTE: The setting selected through the HP Easy Printer Care (Windows) or HP Printer Utility
(Mac OS) overrides the setting selected by the front panel.
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Personal settings
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Paper handling
General advice
Unload a roll
Paper profiles
Maintain paper
Paper handling
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35
General advice
CAUTION: Before starting a paper loading process, ensure you have enough room around the
printer, both in front and behind.
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
CAUTION: All paper must be 11 inches (28 cm) or longer. A4 and letter paper cannot be loaded
landscape.
TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper.
Paper handling
36
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1.
The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to
mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper
stop from the end of the spindle.
3.
If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer
have been installed.
Paper handling
2.
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37
4.
If the roll is long; rest the spindle horizontally on a table and load the roll on the table.
TIP: You may need two people to handle a large roll.
5.
Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not,
remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the
spindle showing the correct orientation.
NOTE:
From the back of the printer, the blue stopper is inserted into the right-side holder.
Ensure both ends of the roll are as close to the spindle stops as possible.
6.
Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll.
7.
Ensure the blue paper stop is pushed in as far as it goes; until both ends are against the stoppers.
If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls
of different paper types on different spindles. Extra spindles are available for purchase, see
Accessories on page 141.
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1.
Remove the black end of the spindle from the printer, then the blue end.
CAUTION: Be sure to remove the black end first. Removing the blue end first could
damage the black end.
WARNING! Do not insert your fingers into the spindle supports during the removal
process.
The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to
mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper
stop from the end of the spindle.
Paper handling
2.
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39
3.
If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer
have been installed.
4.
If the roll is long; rest the spindle horizontally on a table and load the roll on the table.
TIP: You may need two people to handle a large roll.
5.
Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not,
remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the
spindle showing the correct orientation.
NOTE:
From the back of the printer, the blue stopper is inserted into the right-side holder.
Ensure both ends of the roll are as close to the spindle stops as possible.
Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll.
7.
Ensure the blue paper stop is pushed in as far as it goes; until both ends are against the stoppers.
Paper handling
6.
40
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If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls
of different paper types on different spindles. Extra spindles are available for purchase, see
Accessories on page 141.
2.
Rest the blue end of the spindle on the right side roll holder.
Paper handling
1.
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41
3.
With both hands, push the spindle into both roll holders at the same time. The spindle snaps into
place.
4.
If the edge of the roll is not straight or torn (sometimes due to tape used to hold end of the roll),
pull paper slightly beyond the cutting groove and use a cutter to cut a straight edge.
TIP: Cut the paper as straight as possible, as uneven paper does not load correctly.
5.
Paper handling
42
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6.
Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it
automatically into the printer.
7.
Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a
sheet. Select Roll with the Up and Down keys and press OK.
8.
TIP: If you have loaded a paper type whose name does not appear in the paper list,
see The paper type is not in the driver on page 150.
9.
10. Look at the front panel; you may find some instructions there.
11. When the roll is aligned, the front panel displays the Ready message and the printer is ready to
print. If the roll is not aligned, follow the instructions on the front-panel display.
Paper handling
12. If the paper is loose on the roll, lightly rewind from the end of the spindle until tight.
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43
NOTE: If you have an unexpected issue at any stage of the paper loading process, see The
paper cannot be loaded successfully on page 148.
TIP: When prints fall into the basket, they can be torn or get ink marks from other prints. To
avoid this, catch your prints as they are cut from the roll and do not stack prints in the basket.
You can also turn off the automatic cutter, see Turn the automatic cutter on and off
on page 56, and release your print using the Form feed and cut key
Follow steps one through four of the Easy loading procedure on page 41.
2.
Press the Menu key to return to the main menu, select the Paper menu icon
3.
4.
Paper handling
44
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5.
TIP: If you have loaded a paper type whose name does not appear in the paper list,
see The paper type is not in the driver on page 150.
6.
Continue with step five of the easy loading process, skipping steps eight and nine.
TIP: When prints fall into the basket, they can be torn or get ink marks from other prints. To
avoid this, catch your prints as they are cut from the roll and do not stack prints in the basket.
You can also turn off the automatic cutter, see Turn the automatic cutter on and off
on page 56, and release your print using the Form feed and cut key
Paper handling
1.
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45
2.
Rest the blue end of the spindle on the right side roll holder.
3.
With both hands, push the spindle into both roll holders at the same time. The spindle snaps into
place.
4.
If the edge of the roll is not straight or torn (sometimes due to tape used to hold end of the roll),
pull paper slightly beyond the cutting groove and use a cutter to cut a straight edge.
Paper handling
TIP: Cut the paper as straight as possible, as uneven paper does not load correctly.
46
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5.
Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it
automatically into the printer.
7.
Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a
sheet. Select Roll with the Up and Down keys and press OK.
8.
Paper handling
6.
TIP: If you have loaded a paper type whose name does not appear in the paper list,
see The paper type is not in the driver on page 150.
9.
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47
10. Look at the front panel; you may find some instructions there.
11. When the roll is aligned, the front panel displays the Ready message and the printer is ready to
print. If the roll is not aligned, follow the instructions on the front-panel display.
NOTE: If you have an unexpected issue at any stage of the paper loading process, see The
paper cannot be loaded successfully on page 148.
TIP: When prints fall into the basket, they can be torn or get ink marks from other prints. To
avoid this, catch your prints as they are cut from the roll and do not stack prints in the basket.
You can also turn off the automatic cutter, see Turn the automatic cutter on and off
on page 56, and release your print using the Form feed and cut key
Follow steps one through four of the Easy loading procedure on page 45.
2.
Press the Menu key to return to the main menu, select the Paper menu icon
3.
4.
Paper handling
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5.
TIP: If you have loaded a paper type whose name does not appear in the paper list,
see The paper type is not in the driver on page 150.
6.
Continue with step five of the easy loading process, skipping steps eight and nine.
TIP: When prints fall into the basket, they can be torn or get ink marks from other prints. To
avoid this, catch your prints as they are cut from the roll and do not stack prints in the basket.
You can also turn off the automatic cutter, see Turn the automatic cutter on and off
on page 56, and release your print using the Form feed and cut key
Unload a roll
Before unloading a roll, check whether there is paper on the roll or if the roll is out of paper, and follow
the appropriate procedure as described below.
2.
When prompted by the front-panel display, lift the blue lever on the left.
3.
When prompted by the front-panel display, lightly rewind the paper from the end of the spindle until
removed from the printer.
4.
If there is paper on the roll, you can also start the process from the paper menu in the front panel's main
menu.
1.
Press the Menu key to return to the main menu, select the Paper menu icon
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Unload a roll
49
2.
3.
If you have already started the unload process, press the Cancel key on the front panel to cancel
that procedure.
2.
Lift the blue lever on the left. If the front panel displays a warning about the lever, ignore it.
3.
Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the
printer is recommended.
4.
5.
If the front panel displays a warning message, press the OK key to clear it.
Paper handling
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Standing in front of the printer, open the sheet tray. If the sheet is long, extend the tray.
TIP:
If the tray is difficult to open, try opening from behind the printer.
Insert the sheet into the feeder. Load your sheet aligned with the load line and insert until the paper
will not continue, with thicker sheets you feel resistance. The printer detects the sheet in three
seconds. A countdown begins on the front-panel display.
WARNING! Do not push your fingers inside the printer's paper path.
3.
After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is
especially important with thicker papers.
4.
The front-panel display asks if you are loading a roll or a sheet. Select Sheet with the Up and
Down keys.
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Paper handling
51
5.
TIP: If you have loaded a paper type whose name does not appear in the paper list,
see The paper type is not in the driver on page 150.
6.
NOTE:
7.
Depending on the length of the sheet, it feeds out the front of the printer.
If the paper has been loaded successfully, the front panel displays the Ready message and the
printer ready to print. If the paper is not straight, follow the instructions on the front-panel display.
NOTE: When correctly loaded, the sheet is in the back of the printer.
NOTE: If you have an unexpected problem at any stage of the paper loading process, see The
paper cannot be loaded successfully on page 148.
Paper handling
2.
Press the Menu key to return to the main menu and select the Paper menu icon
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3.
4.
TIP: If you have loaded a paper type whose name does not appear in the paper list,
see The paper type is not in the driver on page 150.
Continue with step two of the easy loading procedure, skipping steps four and five.
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53
Paper handling
6.
The sheet unloads out the front of the printer, either catch it manually or allow it to fall in the basket.
Select Unload paper. The sheet unloads out of the front of the printer, either catch it manually or
allow it to fall in the basket.
Paper handling
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Paper profiles
Each supported paper type has its own characteristics. For optimum print-quality, the printer changes
the way it prints on each different paper type. For example, some may need more ink and some may
require a longer drying time. So the printer must be given a description of the requirements of each
paper type. This description is called the media or paper profile. The paper profile contains the ICC
profile, which describes the color characteristics of the paper; it also contains information on other
characteristics and requirements of the paper that are not directly related to color. Existing paper profiles
for your printer are already installed in the printer's software.
However, as it is inconvenient to scroll through a list of all paper types available, your printer only
contains paper profiles for the most commonly used paper types. If you have a paper type for which
your printer has no profile, you cannot select that paper type in the front-panel display.
There are two ways to assign a profile for a new paper type.
Use a HP factory paper profile by selecting the closest category and type in the front panel, HP
Easy Printer Care (Windows), or HP Printer Utility (Mac OS)
NOTE: Colors may not be accurate. This method is not recommended for high-quality
prints.
In the Windows driver dialog: select the Paper/Quality tab, then select Any in the Paper Type
drop-down list.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then select Any in the
Paper Type drop-down list.
In the Mac OS PS Print dialog (T1100ps): select the Image Quality panel, then select Any in the
Paper Type drop-down list.
NOTE:
Paper handling
Maintain paper
To maintain paper quality, follow the recommendations below.
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Store cut sheets covered and clean or brush them before loading them in the printer
Paper profiles
55
NOTE: Photo and coated paper requires careful handling, see The print is scuffed or
scratched on page 167.
Extended, to set a longer than recommended time to ensure ink is completely dry
Optimal, to set the default and recommended time for your selected paper
Reduced, to set a shorter than recommended time when quality is of lower importance
None, to disable the drying time and remove your print as soon as it finishes printing
CAUTION: If the ink is not dry when the print is removed it could leave ink in the output tray
and marks on the print.
NOTE: If you cancel the drying time during a print, the printer may not feed and cut the paper
right away due to the printhead maintenance, which runs in parallel. If the dry time is zero, the
printer cuts the paper and then performs the printhead maintenance. However, if the dry time is
greater than zero, the printer does not cut the paper until after the printhead maintenance has
completed, even if you press the Form feed and cut key
From HP Easy Printer Care (Windows), select the Settings tab and change the Cutter option in
Printer Settings > Advanced.
From HP Printer Utility (Mac OS), select Configuration > Printer Settings > Configure Printer
Settings and change the Cutter option.
From the Embedded Web Server, select the Setup tab, then Printer Settings > Advanced, and
change the Cutter option.
Press the Menu key to return to the main menu, select the Setup menu icon
Settings > Advanced and change the cutter option.
, then Printer
Paper handling
NOTE: To cut rolled paper while the automatic cutter is disabled, see Feed and cut the
paper on page 56.
56
on the front panel. The paper advances and the printer makes a straight cut on the front edge.
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TIP: If the printer is waiting to nest more pages, you can cancel the waiting time and print the
available pages immediately by pressing the Form feed and cut key
NOTE:
The printer may not cut the paper directly after pressing the Form feed and cut key
, as each time a print is printed the printheads are serviced and the paper cannot be cut until
the process completes.
Remove the cut piece from the output tray.
CAUTION: If strips or short prints are left in the output tray the printer could jam.
Paper handling
NOTE: Photo and coated paper requires careful handling, see The print is scuffed or
scratched on page 167.
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Paper handling
58
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Printing
Rescale a print
Preview a print
Print a draft
High-quality printing
Printing
59
In order to print something, you must send it to the printer. This constitutes a print job, which is entered
into the printer's print queue. There are two main ways of sending a print job to the printer:
To print directly from a program, use the program's Print command as usual. When you select your
HP Designjet printer, the printer driver is invoked to send your job to the printer.
If you have a file that is already in a supported graphical format, you can use the Embedded Web
Server to send it directly to the printer without going through a printer driver (see below).
Press the Add files button to choose the files from your computer that you want to print. The files must
be in one of the following formats:
HP-GL/2
RTL
CALS/G4
NOTE: When you print to a file, the file should be in one of the above formats, but its name may
have an extension such as .plt or .prn.
If the files are not in one of these formats, they will not be printed successfully.
If the jobs have been generated with the appropriate settings (such as page size, rotation, resizing, and
number of copies), you can just press the Print button and they will be sent to the printer.
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Chapter 6 Printing
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In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
If you select Standard Options, you will see a simple slider with which you can select speed or
quality. If you select Custom Options, you will see the more specific options described above.
In the Mac OS Print dialog (T1100): go to the Paper Type/Quality panel and select Paper. If you
select Standard quality options, you will see a simple slider with which you can select speed or
quality. If you select Custom quality options, you will see the more specific options described
above.
In the Mac OS Print dialog (T1100ps): go to the Image Quality panel. If you select Standard
quality options, you will see a simple slider with which you can select speed or quality. If you
select Custom quality options, you will see the more specific options described above.
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality. If you
then select Standard options, you can choose between Speed and Quality. If you select Custom
options, you will see the more specific options described above.
NOTE: If the print quality is set from your computer, it overrides the print-quality setting in
the front panel.
NOTE: You cannot change the print quality of pages that the printer is already receiving or has
already received (even if they have not started to print yet).
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Printing
If you need to specify printing settings, go to the Job settings section and select the options you need.
Each option has explanatory text on the right, so that you can understand the behavior of each setting.
Remember that, if you leave the setting as Default, the setting saved in the job will be used. If the job
contains no setting, the setting in the printer will be used.
Printing
NOTE: The paper size specified here should be the paper size in which the document was
created. It is possible to rescale the document to a different size for printing. See Rescale a
print on page 64.
In the Windows driver dialog: select the Paper/Quality tab, then Document Size.
In the Mac OS Page Setup dialog: select your printer from the Format for list, then select your
paper size from the Paper Size list.
On the Embedded Web Server's Submit Job page: select Advanced settings > Paper > Page
size > Standard.
NOTE: If the paper size is set from your computer, it overrides the paper size setting in
the front panel.
In the driver dialog, select Custom from the paper size list in the Paper/Quality tab, then
specify the paper dimensions, then click Save to save your new paper size. To see your new
custom size in the list of custom sizes, you need to exit the printer properties, then reenter
them (and use the More button if necessary).
From the Start menu, select Printers and Faxes, then from the File menu select Server
Properties. In the Forms tab, check the Create a new form box, specify the name and
dimensions of the new form, then click Save Form.
Under Mac OS X 10.4: select Paper Size > Manage Custom Sizes in the Page Setup dialog.
Under Mac OS X 10.2 or 10.3: select Settings > Custom Paper Size from the Page Setup dialog.
On the Embedded Web Server's Submit Job page: select Advanced settings > Paper > Page
size > Custom.
In the Windows driver dialog: select the Paper/Quality tab and then the Margins/Layout button.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel and then Layout.
In the Mac OS Print dialog (T1100ps): select the Finishing panel and then Layout.
On the Embedded Web Server's Submit Job page: select Advanced settings > Paper >
Layout/Margins.
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Standard. Your image will be printed on a page of the size you have selected, with a narrow margin
between the edges of the image and the edges of the paper. The image should be small enough
to fit between the margins.
Oversize. Your image will be printed on a page slightly larger than the size you have selected. If
you cut off the margins, you will be left with a page of the size you selected, with no margins
remaining between your image and the edges of the paper.
Clip Contents By Margins. Your image will be printed on a page of the size you have selected,
with a narrow margin between the edges of the image and the edges of the paper. In this case, if
the image is the same size as the page, the printer assumes that the extreme edges of the image
are either white or unimportant, and do not need to be printed. This may be useful when your image
already contains a border.
Borderless. Your image will be printed on a page of the size you have selected, with no margins.
The image is slightly enlarged to ensure that no margin is left between the edges of the image and
the edges of the paper. If you select Automatically by Printer, this enlargement is done
automatically. If you select Manually in Application, you must select a custom page size slightly
larger than the page on which you intend to print. See also Print with no margins on page 67.
You can see a list of available shortcuts; select the one that matches the kind of job you want to print.
The driver options are now adjusted to suit your job. You can either print immediately, or examine the
settings to check that you agree with them. If you like, you can select a shortcut and then change some
of its settings manually.
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63
Printing
NOTE: Under Mac OS, the available margins options depend on the paper size selected in
the Page Setup dialog. For instance, for borderless printing you must select a paper size name
that includes the words no margins.
Printing
TIP: Check at least the settings that you can see in the Printing Shortcuts tab: the document
size, orientation, etc.
The Factory Defaults shortcut contains the printer's default settings. When you click on it, it sets all
options to their default values.
Printing shortcuts can be customized to your particular needs. To create your own shortcut:
1.
2.
Change any value in the Printing Shortcuts tab and/or other tabs.
3.
If you decide later that you no longer want a shortcut, you can delete it.
Rescale a print
You can send an image to the printer at a certain size but tell the printer to rescale it to a different size
(normally larger). This may be useful:
If your file is too large for the printer's memoryin this case, you can reduce the paper size in your
software and then scale it up again using the front-panel option
The Print document on option adjusts the image size to the paper size you have selected.
For example, if you have selected ISO A2 as the paper size and you print an A3-sized image,
it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer reduces a
larger image to fit the A4 size.
The % of normal size option enlarges the printable area of the original paper size (the page
minus the margins) by the percentage indicated, then adds the margins to create the output
paper size.
In the Mac OS Print dialog (T1100): select the Paper Handling panel, then Scale to fit paper
size, and select the paper size to which you want to scale the image. If you want to increase the
size of the image, make sure that the Scale down only box is unchecked.
In the Mac OS Print dialog (T1100ps): select the Finishing panel, then Print document on, and
select the paper size to which you want to scale the image. For example, if you have selected ISO
A2 as the paper size and you print an A3-sized image, it is enlarged to fit the A2 paper. If the ISO
A4 paper size is selected, the printer reduces a larger image to fit the A4 size.
On the Embedded Web Server's Submit Job page: select Advanced settings > Resizing.
64
In the Windows driver dialog: select the Effects tab, then Resizing options.
The Standard and Custom options adjust the image size to the standard or custom paper
size you have selected. For example, if you have selected ISO A2 as the paper size and you
print an A4-size image, it is enlarged to fit the A2 paper. If the ISO A3 paper size is selected,
the printer reduces a larger image to fit the A3 size.
The % of actual size option enlarges the printable area of the original paper size (the page
minus the margins) by the percentage indicated, then adds the margins to create the output
paper size.
Chapter 6 Printing
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Printing
If you are printing to a single sheet, you must ensure that the image can actually fit onto the sheet,
otherwise the image will be clipped.
The merge option controls the overlapping lines in an image. There are two settings:
Off: where the lines cross, only the color of the top line is printed.
On: where the lines cross, the colors of the two lines merge.
To turn merge on, go to the front panel and select the Setup menu icon
, then Printing
preferences > HP-GL/2 > Enable merge. You can set the merge option from your software in some
applications. Settings in your software override the front-panel settings.
Preview a print
Previewing a print on the screen allows you to check the layout of the print before printing, which may
help you to avoid wasting paper and ink on a bad print.
Check the Show preview before printing option, which you can find in the driver's Printing
Shortcuts tab, Paper/Quality tab, and Features tab. When you later click the Print button,
your job will be sent to the printer, which will display the print preview on your screen. You
can use the preview to check the print settings and the layout of the image, and then click
Print to proceed with printing or Cancel to cancel the job.
To preview a print under Mac OS, you have the following options:
Click the Preview button at the bottom of the Print dialog box. This is the basic print preview
provided by Mac OS.
If you are using the PostScript driver (with the T1100ps), check the Show print preview
option, which you can find in the driver's Printing dialog, in the Finishing panel. This preview
is provided by the Embedded Web Server and will appear in a Web browser window.
If you are using the PCL driver (with the T1100), click the PDF button at the bottom of the
Print dialog box, then click HP Print Preview. This provides a preview with more features,
such as the ability to change paper size, paper type, and print quality, and to rotate the image.
NOTE: HP Print Preview is not available if you are using Adobe InDesign, Adobe
Illustrator, Adobe Reader, or Apple Aperture.
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To preview a print using the Embedded Web Server, select Basic settings > Hold for preview.
65
Print a draft
Printing
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
Move the print-quality slider to the extreme left ('Speed').
In the Mac OS Print dialog (T1100): go to the Paper Type/Quality panel and select Paper, then
move the print-quality slider to the extreme left ('Speed').
In the Mac OS Print dialog (T1100ps): go to the Image Quality panel and move the print-quality
slider to the extreme left ('Speed').
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality >
Standard options > Speed.
You can specify even faster draft-quality printing by using Economode, as follows. This is intended
mainly for documents containing only text and line drawings.
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
Select Custom Options, then set the quality level to Fast and check the Economode box.
In the Mac OS Print dialog (T1100): go to the Paper Type/Quality panel and select Paper, then
set the quality options to Custom, set quality to Fast, and check the Economode box.
In the Mac OS Print dialog (T1100ps): go to the Image Quality panel and set the quality options
to Custom, then set quality to Fast, and check the Economode box.
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality >
Custom. Set Quality level to Fast, and Economode to On.
NOTE: If the print quality is set from your computer, it overrides the print-quality setting in the
front panel.
High-quality printing
You can specify high-quality printing in the following ways:
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
Move the print-quality slider to the extreme right ('Quality').
In the Mac OS Print dialog (T1100): go to the Paper Type/Quality panel and select Paper, then
move the print-quality slider to the extreme right ('Quality').
In the Mac OS Print dialog (T1100ps): go to the Image Quality panel and move the print-quality
slider to the extreme right ('Quality').
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality >
Standard options > Quality.
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In the driver dialog (Mac OS Print dialog): select Custom instead of Standard print-quality
options, then check the Maximum Detail box.
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality >
Custom. Set Quality level to Best, and Maximum detail to On.
NOTE: The Maximum Detail option results in slower printing with photo papers, but it does not
increase the amount of ink used.
In the Windows driver dialog: go to the Color tab and look at the Color Options section.
Select Print In Grayscale. You can also select Print in Pure black and white if you want only
black and white, without gray shades.
In the Mac OS Print dialog (T1100): go to the Paper Type/Quality panel and select Color, then
select Print In Grayscale. You can also select Pure Black and White if you want only black and
white, without gray shades.
In the Mac OS Print dialog (T1100ps): go to the Color Options panel and select Print In
Grayscale. You can also select Pure Black and White if you want only black and white, without
gray shades.
On the Embedded Web Server's Submit Job page: select Color > Print in Monochrome.
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In the Windows driver dialog: select the Paper/Quality tab and press the Margins/Layout
button. Then select Borderless.
In the Mac OS Page Setup dialog (T1100): select a paper size name that includes the words no
margins. Then, in the Print dialog, select Paper Type/Quality > Layout > Borderless.
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Printing
NOTE: If the print quality is set from your computer, it overrides the print-quality setting in the
front panel.
Printing
In the Mac OS Page Setup dialog (T1100ps): select a paper size name that includes the words
no margins. Then, in the Print dialog, select Finishing > Layout > Borderless.
On the Embedded Web Server's Submit Job page: select Advanced settings > Paper >
Layout/Margins > Borderless.
When you select Borderless, you must also select one of the following Image Enlargement options:
Automatically by printer means that the printer automatically enlarges your image slightly
(normally by a few millimeters in each direction) in order to print over the edges of the paper.
Manually in application means that you must enlarge the image yourself in your application, and
select a custom paper size that is slightly larger than the actual paper size.
NOTE: If the first print job after loading paper is a borderless job, the printer may trim the leading
edge of the paper before printing.
At the end of a borderless print, the printer normally cuts the print slightly inside the image area
to ensure that the print is borderless. It then cuts the paper again so that no residual part of the
image is included in the next print. However, if the job is cancelled, or if there is white space at
the bottom of the image, only a single cut is made.
In the Windows driver dialog: select the Features tab and then Crop lines.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Paper > Crop
lines.
In the Mac OS Print dialog (T1100ps): select the Finishing panel, then Crop lines.
On the Embedded Web Server's Submit Job page: select Advanced settings > Roll
options > Enable crop lines > Yes.
Alternatively, you can choose to print crop lines with all jobs by default:
In the Embedded Web Server: select Setup > Printer settings > Job management > Use crop
lines when printing > On.
Using the front panel: select the Setup menu icon
Enable crop lines > On.
To print crop lines with nested jobs (see Nest jobs to save roll paper on page 69), you must select a
different option:
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In the Embedded Web Server: select Setup > Printer settings > Job management > Use crop
lines when nest is enabled > On.
Using the front panel: select the Setup menu icon
options > Enable crop lines > On.
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If you are printing relatively small images or document pages, you can use nesting to print them
side by side instead of one after another. See Nest jobs to save roll paper on page 69.
You may be able to save some roll paper by using the following options:
In the Windows driver dialog: select the Features tab and then Remove top/bottom blank
areas and/or Rotate by 90 degrees.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Paper,
then Remove Top/Bottom Blank Areas.
In the Mac OS Print dialog (T1100ps): select the Finishing panel, then Remove Top/
Bottom Blank Areas and/or Rotate by 90 degrees.
On the Embedded Web Server's Submit Job page: select Advanced settings > Roll
options > Remove top/bottom blank areas and/or Rotate.
If you check the print preview on your computer before printing, you can sometimes avoid wasting
paper on prints containing obvious mistakes. See Preview a print on page 65.
1.
2.
Nesting off
3.
Nesting on
4.
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The printer's Nest option is not turned off. See Turn nesting on and off on page 22.
Use paper economically
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Printing
All pages can be nested, unless they are so large that two of them cannot fit side by side on the roll, or
unless there are too many of them to fit into the remaining length of the roll. A single group of nested
pages cannot be split between two rolls.
All pages must have the same print quality setting (Economode, Fast, Normal, or Best).
The Mirror Image setting must be the same for all pages.
The color adjustment settings must be the same for all pages. See Color adjustment options
on page 77.
Pages must be all color, or all grayscale: not some in color and some in grayscale.
All pages must be in one or other of the following two groups (the two groups cannot be mixed in
the same nest):
JPEG, TIFF, and CALS/G4 pages with resolutions greater than 300 dpi may not nest with other
pages in some cases.
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For draft prints, use plain paper and move the print-quality slider to the left end of the scale
('Speed'). For further economy, select custom print quality options, then select Fast and
Economode.
Clean the printheads only when needed, and clean only those printheads that need cleaning.
Cleaning the printheads can be useful, but it uses a small amount of ink.
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Leave the printer permanently turned on so that it can maintain the printheads in good condition
automatically. This regular printhead maintenance uses a small amount of ink. However, if it is not
done, the printer may need to use much more ink later to restore the health of the printheads.
Wide prints make more efficient use of ink than narrow prints, because printhead maintenance
uses some ink, and its frequency is related to the number of passes made by the printheads.
Therefore, nesting jobs can save ink as well as saving paper (see Nest jobs to save roll paper
on page 69).
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Printing
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Chapter 6 Printing
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Color management
Introduction
Color calibration
Color management
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Introduction
HP Designjet T1100 printers have been engineered with advanced hardware and software features to
ensure predictable and dependable results.
One gray and two black inks provide neutral grays on all paper types.
The Photo Black ink provides pure blacks when printing on photo papers.
Color management
Color-calibrate the paper type, for consistent colors. Calibration should be repeated every now and
then (see Color calibration on page 74). In addition, you may wish to calibrate immediately before
a particularly important print job for which color consistency is vital.
2.
When printing, select the correct color profile for the paper type you are using.
Color calibration
Color calibration enables your printer to produce consistent colors with the particular printheads, inks,
and paper type that you are using, and under your particular environmental conditions. After color
calibration, you can expect to get similar prints from any two different printers situated in different
geographical locations.
Some paper types cannot be calibrated. For all other paper types, calibration should be done in any of
the following circumstances:
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Whenever a new paper type is introduced that has not yet been calibrated with the current set of
printheads
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You can check the color calibration status of the currently loaded paper at any time by pressing the
View loaded paper key on the front panel. The status may be one of the following:
OBSOLETE: the paper has been calibrated, but the calibration is now out of date because a
printhead has been replaced, and should be repeated.
DONE: the paper has been calibrated, and the calibration is up to date.
You can also check the color calibration status by using HP Easy Printer Care (Windows) or HP Printer
Utility (Mac OS).
You should calibrate a paper type before creating its color profile; however, you can later recalibrate
without needing to recreate the color profile.
You can start color calibration in the following ways:
From the front panel: select the Image Quality Maintenance menu icon
color.
, then Calibrate
The calibration process is fully automatic and can be performed unattended after you have loaded paper
of the type you wish to calibratewhich should be A3 or any larger size.
The process takes about 35 minutes and consists of the following steps.
1.
A calibration chart is printed, which contains patches of each ink used in your printer.
2.
The chart is allowed to dry for a period of time that depends on the paper type, so that the colors
have time to stabilize.
3.
4.
From the measurements, the printer calculates the necessary correction factors to apply for
consistent color printing on that paper type. It also calculates the maximum amount of each ink
that can be applied to the paper.
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Color management
NOTE: Whenever you update the printer's firmware, the color calibration status of all
papers is reset to PENDING.
Printer-Managed Colors: in this case your application program sends your image to the printer
without any color conversion, and the printer converts the colors to its own color space. The details
of this process depend on the graphics language that you are using.
Color management
PostScript: the PostScript interpreter module inside the printer performs the color conversion
using the profiles stored in the printer and any additional profiles sent with the PostScript job.
This kind of color management is done when you are using the PostScript driver and you
specify printer color management or when you send a PostScript, PDF, TIFF, or JPEG file
directly to the printer through the Embedded Web Server. In either case you have to select
the profiles to use as default (in case the job doesn't specify any) and the rendering intent to
apply.
Non-PostScript (PCL, RTL, HP-GL/2): the color management is done using a set of stored
color tables. ICC profiles are not used. This method is somewhat less versatile than the
previous methods, but is a little simpler and faster, and can produce good results with standard
HP paper types. This kind of color management is done when you are using a non-PostScript
driver and you specify printer color management, or when you send a PCL, RTL, or HP-GL/
2 file directly to the printer through the Embedded Web Server.
NOTE: There are only two color spaces that the printer can convert to its own color
space using the stored color tables: Adobe RGB and sRGB if you are using Windows,
Adobe RGB and ColorSync if you are using Mac OS.
ColorSync is the Mac OS built-in Color Management System; so, in fact, when selecting
ColorSync it is the built-in color management part of Mac OS that is performing the
color management, and it is done based on the ICC profiles of specified paper type.
ColorSync is available with the PCL driver only.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Color.
In the Mac OS Print dialog (T1100ps): select the Color Options panel.
Printer emulation
If you want to print a particular job and to see approximately the same colors that you would get from
printing the same job on a different HP Designjet printer, you can use the emulation mode provided by
your printer.
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In the Windows HP-GL/2 or PostScript driver dialog: select the Color tab, then Printer
Managed Colors, then select Printer Emulation from the Source Profile list. You can then select
from the Emulated Printer list.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Color > Printer
Managed Colors > Emulated Printer.
In the Mac OS Print dialog (T1100ps): select the Color Options panel, then Basic > Printer
Emulation.
If you want colors that are subjectively pleasing rather than accurate
The printer driver provides different adjustment facilities depending on whether you are printing in color
or in grayscale. If you are printing in pure black and white, there are no color adjustment options.
Printing in color
You can adjust the colors of your print in similar ways under Windows and Mac OS:
In the Windows driver dialog: select the Color tab, ensure that the Advanced Color
Adjustments box is checked, then press the Settings button beside it.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Lightness and
Hue.
In the Mac OS Print dialog (T1100ps): select the Color Options panel, then Lightness and
Hue.
Under either operating system, you will then be able to make adjustments using a lightness slider and
three color sliders.
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The lightness slider simply makes the whole print lighter or darker.
The color sliders can be used to fade or emphasize each of the primary colors in the print. The
primary colors may be red, green, and blue; or cyan, magenta, and yellow; depending on the color
model used in the image.
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Color management
NOTE: This option is available only when printing an HP-GL/2, PostScript, or PDF job. It will
work correctly only when printing on plain, coated, or heavyweight coated paper.
The Reset button restores each slider to its default central position.
Printing in grayscale
You can adjust the gray balance of your print in similar ways under Windows and Mac OS:
In the Windows driver dialog: select the Color tab, ensure that the Advanced Color
Adjustments box is checked, then press the Settings button beside it.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then Gray balance.
In the Mac OS Print dialog (T1100ps): select the Color Options panel, then Gray balance.
Color management
Under either operating system, you will then be able to make adjustments using separate controls for
highlights, midtones, and shadows.
The lightness slider simply makes the whole print lighter or darker. This slider is available under
Windows in the same window as the other grayscale controls; it is available under Mac OS by
selecting Lightness and Hue.
The zone definition sliders can be used to define what you mean by highlight, midtone, and shadow.
The other controls for highlight, midtone, and shadow can be used to adjust the gray balance of
highlights, midtones, and shadows respectively.
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In the Windows PostScript driver dialog: go to the Color tab and select HP Professional
PANTONE Emulation.
In the Mac OS Print dialog: go to the Color Options panel and select HP Professional
PANTONE Emulation.
You can also use the Embedded Web Server to print a swatch book showing emulations of PANTONE
colors as made by your printer, together with a measure of the color difference (E) between each
emulation and the original PANTONE spot color. So HP Professional PANTONE Emulation not only
provides the closest match that can be achieved on your printer; it also gives clear information on how
close the emulation is to the original spot color. See Printing PANTONE swatch books on page 81.
Color emulation
Your printer can emulate the color behavior of other devices: RGB devices such as monitors, and CMYK
devices such as presses and printers.
You can set color emulation in the following ways:
In the Windows PostScript driver dialog: select the Color tab, and Printer Managed Colors.
In the Mac OS Print dialog: select the Color Options panel, and Printer Managed Colors.
For a good emulation, the printer needs a specification of the colors these devices can reproduce. The
standard way of encapsulating such information is in ICC profiles. As part of the solution, we provide
the most common standards for the different devices.
The options are as follows.
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None (Native): no emulation. The printer will use its default internal conversion from CMYK to
RGB, without following any color standard. This does not imply that results will be bad
U.S. Web Coated (SWOP) 2 uses specifications designed to produce quality separations using
U.S. inks under the following printing conditions: 300% total area of ink coverage, negative plate,
coated publication-grade stock.
U.S. Web Uncoated 2 uses specifications designed to produce quality separations using U.S. inks
under the following printing conditions: 260% total area of ink coverage, negative plate, uncoated
white offset stock.
U.S. Sheetfed Coated 2 uses specifications designed to produce quality separations using U.S.
inks under the following printing conditions: 350% total area of ink coverage, negative plate, bright
white offset stock.
U.S. Sheetfed Uncoated 2 uses specifications designed to produce quality separations using U.S.
inks under the following printing conditions: 260% total area of ink coverage, negative plate,
uncoated white offset stock.
Europe ISO Coated FOGRA27 is designed to produce quality separations for standard ISO 12647
printing under the following printing conditions: 350% total ink coverage, positive film, coated paper.
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Color management
To use HP Professional PANTONE Emulation, all you have to do is to turn it on. In fact, it is normally
on by default.
Color management
Japan Web Coated (Ad) uses specifications developed by the Japan Magazine Publisher
Association for digital proofing of images in the Japanese magazine/advertising market.
Japan Color 2001 Coated uses the Japan Color 2001 specification for type 3 (coated) paper. It
is designed to produce quality separations using 350% total ink coverage, positive film, and coated
paper.
Japan Color 2001 Uncoated uses the Japan Color 2001 specification for type 4 (uncoated) paper.
It is designed to produce quality separations using 310% total ink coverage, positive film, and
uncoated paper.
Japan Color 2002 Newspaper uses the Japan Color 2002 for Newspapers specification. It is
designed to produce quality separations using 240% total ink coverage, positive film, and standard
newsprint paper.
DIC is designed to produce quality separations for Dainippon Ink Company printing presses.
NOTE: These options have no effect if the application is defining its own CMYK space, known
as calibrated CMYK or CIEBasedDEFG in PostScript terminology.
None (Native): no emulation, for use when the color conversion is done by the application or
operating system, and therefore the data arrive at the printer already color-managed.
sRGB IEC61966-2.1 emulates the characteristics of the average PC monitor. This standard space
is endorsed by many hardware and software manufacturers, and is becoming the default color
space for many scanners, printers, and software applications.
ColorMatch RGB emulates the native color space of Radius Pressview monitors. This space
provides a smaller gamut alternative to Adobe RGB (1998) for print production work.
Apple RGB emulates the characteristics of the average Apple monitor, and is used by a variety of
desktop publishing applications. Use this space for files that you plan to display on Apple monitors,
or for working with old desktop publishing files.
Adobe RGB (1998) provides a fairly large gamut of RGB colors. Use this space if you need to do
print production work with a broad range of colors.
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Color/Grayscale: you can choose to print in color, in shades of gray, or in pure black and white.
Default RGB source profile: you can choose from a selection of RGB source profiles recognized
by the printer.
Printer emulation: you can choose to emulate a different HP Designjet printer. Default: Off (no
printer emulation).
Default CMYK source profile: you can choose from a selection of CMYK source profiles
recognized by the printer. Default: Europe ISO Coated FOGRA27.
Black point compensation: you can turn black point compensation on or off.
Rendering intent
Rendering intent is one of the settings used when doing a color transformation. As you probably know,
some of the colors you want to print may not be reproducible by the printer. The rendering intent allows
you to select one of four different ways of handling these so-called out-of-gamut colors.
Saturation (graphics): best used for presentation graphics, charts, or images made up of bright,
saturated colors.
Perceptual (images): best used for photographs or images in which colors blend together. It tries
to preserve the overall color appearance.
Relative colorimetric (proofing): best used when you want to match a particular color. This
method is mainly used for proofing. It guarantees that, if a color can be printed accurately, it will
be printed accurately. The other methods will probably provide a more pleasing range of colors but
do not guarantee that any particular color will be printed accurately. It maps the white of the input
space to the white of the paper on which you are printing.
Absolute colorimetric (proofing): the same as relative colorimetric, but without mapping the
white. This rendering is also used mainly for proofing, where the goal is to simulate the output of
one printer (including its white point).
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Color management
Color management
The other color options in the front panel can all be found by selecting the Setup menu icon
then Printing preferences > Color.
NOTE: These front panel settings can all be overridden by the printer driver or Embedded Web
Server settings.
T1100 and T1100ps options
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Color/Grayscale: you can choose to print in color or in shades of gray. Default: Print in color.
Select RGB source profile: you can choose from a selection of RGB source profiles recognized
by the printer. Default: sRGB (HP).
Emulate printer: you can choose to emulate a different HP Designjet printer. Default: None (no
printer emulation).
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TIP: If you have old HP-GL/2 or PostScript files made for a different HP Designjet printer,
you can send them to the printer and use the front panel to turn on the appropriate emulation
mode.
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Select CMYK source profile: you can choose from a selection of CMYK source profiles
recognized by the printer. Default: Europe ISO Coated FOGRA27.
Select rendering intent: you can select the rendering intent. Default: Perceptual.
Black point compensation: you can turn black point compensation on or off. Default: On.
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Color management
Color management
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Print a project
Print a presentation
Printing examples
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Printing examples
1.
In the Acrobat window, bring the mouse cursor to the bottom left corner of the screen to check the
plot size.
2.
NOTE:
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The page size will not be automatically selected according to the drawing size.
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In order to keep the scale, set Page Scaling to None (which is not the default setting).
4.
Press the Properties button and then select the Paper/Quality tab.
5.
Choose whatever Document Size and Print Quality you want to use. If you want to define a new
custom paper size, press the Custom button.
Printing examples
3.
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6.
7.
Click OK, and check that the print preview in the Print dialog box seems correct.
Printing examples
Print a project
This section demonstrates how to print a project from Autodesk Design Review, AutoCAD, and the
printer's Embedded Web Server.
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3.
Select the files or folders that you want to print, select Use HP Instant Printing, and click Next.
4.
Printing examples
2.
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Highlight in Windows Explorer the files you want to print. Right-click on the group of files and
select Use HP Instant Printing.
Print a project
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2.
Using AutoCAD
Printing examples
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1.
The AutoCAD window shows the Model tab followed by a tab for each layout. Normally one of the
layouts is printed rather than the model.
2.
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3.
You can see further options by pressing the circular button in the lower right corner of the window.
NOTE: The Quality option here does not refer to the final print quality but to the quality of
AutoCAD viewport objects that are sent for printing.
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Printing examples
4.
Print a project
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Select the Device and Document Settings tab, and press the Custom Properties button.
6.
Select the Paper/Quality tab, then select the paper type that you intend to use.
7.
Select the print quality (your own choice between speed and quality of printing).
Printing examples
5.
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9.
If you intend to print on roll paper, you must decide where the printer should cut the paper. Press
the Margins/Layout button.
Printing examples
8.
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Print a project
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11. Select the Features tab, then select the Autorotate and Crop lines options. Autorotation can help
to avoid wasting paper, and the crop lines will show you where to cut the paper after printing.
12. Press the OK button and save your configuration changes to a PC3 file.
Printing examples
13. When you have pressed the OK button, the printer will construct a print preview.
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Press the Add files button to choose the files from your computer that you want to print. The files must
be in one of the following formats:
HP-GL/2
RTL
CALS/G4
NOTE: When you print to a file, the file should be in one of the above formats, but its name may
have an extension such as .plt or .prn.
If the files are not in one of these formats, they will not be printed successfully.
If the jobs have been generated with the appropriate settings (such as page size, rotation, resizing, and
number of copies), you can just press the Print button and the project will be sent to the printer.
If you need to specify printing settings, go to the Job settings section and select the options you need.
Each option has explanatory text on the right, so that you can understand the behavior of each setting.
Remember that, if you leave the setting as Default, the setting saved in the job will be used. If the job
contains no setting, the setting in the printer will be used.
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Print a project
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Printing examples
From HP Easy Printer Care or the Embedded Web Server, select Job Center > Submit Job. You will
see the window below.
This setting will apply to jobs that do not contain any printer emulation setting saved in the job.
Print a presentation
This section demonstrates how to print a presentation from AutoCAD and from Photoshop.
Using AutoCAD
Open the AutoCAD file.
2.
3.
4.
Ensure that the correct printer is selected, then press the Properties button.
Printing examples
1.
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Select the Device and Document Settings tab, and press the Custom Properties button.
6.
Select the Paper/Quality tab, then select the paper type that you intend to use.
7.
Select the print quality (your own choice between speed and quality of printing).
Printing examples
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Print a presentation
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8.
9.
If you intend to print on roll paper, you must decide where the printer should cut the paper. Press
the Margins/Layout button.
Printing examples
10. Select Clip contents by margins.
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11. If you are using photo or glossy paper, you can select Borderless printing.
Printing examples
12. Select the Features tab, then select the Autorotate and Crop lines options. Autorotation can help
to avoid wasting paper, and the crop lines will show you where to cut the paper after printing.
13. Press the OK button and save your configuration changes to a PC3 file.
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Print a presentation
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14. When you have pressed the OK button, the printer will construct a print preview.
Printing examples
Select File > Page Setup, select your printer, and click OK.
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2.
Printing examples
If you do not find the paper size that you intend to use, select Printer > Properties > Paper/
Quality > Custom > Paper Size. Enter the width, the length, and the name of your custom paper
size. Press the Save and OK buttons.
3.
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4.
5.
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Press the Margins/Layout button. In this example you can select Borderless because you have
already selected a photo paper (this option is only enabled with photo and glossy papers). The
default image enlargement method is Automatically by printer. The option Manually in
application can be used when you want to control the amount of enlargement precisely.
7.
In the Color tab, the default color management option is Printer Managed Colors, and this is the
correct option because you have already selected Let Printer Determine Colors in Photoshop.
Printing examples
6.
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Using PowerPoint
Select File > Print, then select the Name of your printer.
2.
Select Properties > Features > Print document on to scale the document to a particular size.
3.
Select the Paper/Quality tab, then select Paper Source and Paper Type.
Printing examples
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4.
Select Margins/Layout, then select Clip contents by margins to keep the size.
Using Project
Select File > Page Setup > Print.
2.
Printing examples
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Select Page Setup, and choose the Paper Size you want.
4.
Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably
suitable: Paper Source: Automatically Selected and Paper Type: Any.
5.
Select Features > Print document on to scale the document to a particular size. Alternatively,
you can scale the document in Project.
Printing examples
3.
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Using Excel
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Select File > Page Setup > Print. Select your printer's name, then click OK.
2.
Select File > Page Setup, and choose the Paper Size you want.
3.
Printing examples
1.
4.
Select the Paper/Quality tab, where you can select Paper Type, Paper Source, and Print
Quality.
5.
Select Features > Print document on to scale the document to a particular size. Alternatively,
you can scale the document in Excel.
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Job preview
Job queue
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The job queue page shows all jobs that are available in the printer job queue. It includes jobs that are
being received, parsed, rendered, printed, and already printed.
The following information displayed for each job:
Preview: Click the icon to see the job preview. The job preview is available once the job is
processed.
File name: Click the file name to see the properties of the job.
Jobs in the queue can be sorted by any of the information items (except Preview) by clicking on the title
of the corresponding column. You can perform the following operations on one or all jobs in the queue:
Job queue
Cancel: Cancels the selected jobs. You are asked to confirm before the job is canceled. The job
remains stored in the printer, but will not be printed unless you click Reprint.
Hold: Holds the select jobs until you click Continue to print.
Reprint: Prints more copies of a job. Type the number of copies (default 1, maximum 99) and
click Print.
Move to front: Sends all selected jobs to the top of the job queue.
Delete: Deletes selected jobs from the job queue. You are asked to confirm before the job is
deleted.
Job preview
The printer samples all incoming jobs and generates a JPEG file that can be served as a preview of the
job. This preview is available for all languages supported by the printer: PDF, PS, HPGL/2, RTL, TIFF,
CALS/G4, and JPEG.
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NOTE: Do not send a job for preview with more than 64 pages, this may cause the driver
software to crash.
Job preview is available once the job is processed. To access the preview page, click the magnifying
glass icon, which appears in the Preview column on the job queue page. The preview page shows the
following job details along with a thumbnail preview of the job:
To see a larger preview of the job, click either the job thumbnail or the magnifying glass icon, which
appears on the right hand side of the printer image.
NOTE: Browsers without the Macromedia plug-in show the job image as yellow shaded.
Browsers that have the Macromedia flash plug-in version 7 and above shows an enhanced
preview of the job image inside the paper loaded in the printer.
The When To Start Printing options cannot be used with PostScript jobs.
You can select at what point you want to print a file you have in the queue. From the Embedded Web
Server, select Setup tab > Printer settings > Start printing; or, from the front panel, select the Job
, then Job queue.
When After Processing is selected, the printer waits until the whole page has been processed
and then it starts to print. This is the slowest setting but ensures the best print quality in large or
complex prints.
When Immediately is selected, the printer prints the page as it is processed. This is the quickest
setting, but the printer may stop halfway through a print to process data. This setting is not
recommended for complex images with dense color.
When Optimized is selected (this is the default setting), the printer calculates the best time to begin
printing the page. It is usually the best compromise between the After Processing and
Immediately settings.
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Job queue
However, you can also manage the queue from the front panel. To do so, select the Job management
menu icon
, then Job queue, where you can see a list of the jobs in the queue.
To reprint or make extra copies of any job in the queue, select the job in the Embedded Web Server
and click the Reprint icon, then specify the number of copies you want. The job will be moved to the
top of the queue. To make more than one print of a non-printed job in the queue from the front panel,
select the job and choose Copies, then specify the number of copies required and press the Select key.
This overrides any value set by your software.
NOTE: If Rotate was On when you sent the file, every copy will be rotated.
You can reprint an already-printed job from the front panel. Select the Job management menu icon
, then select the job from the queue, then select Reprint.
NOTE: You cannot use this method for PCL3 jobs. To reprint old jobs that are PCL3, you may
be able to use your operating system's printer spooler, if you have already set the spooler to save
old jobs. This facility depends on your operating system.
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Waiting to process: the job has been received by the printer and is waiting to be rendered (for
jobs submitted through the Embedded Web Server only)
Preparing to print: the printer is performing writing system checks before printing the job
Waiting to print: the job is waiting for the print engine to become free to proceed with printing
Waiting for nest: the printer is set up with Nesting=On and is waiting for other jobs in order to
complete the nest and proceed with printing
On hold: the job was sent with the on hold for preview option and is on hold
NOTE: Do not send a job for preview with more than 64 pages, this may cause the driver
software to crash.
NOTE: If the printer hangs up while printing a job, and the queue facility is turned on, the
partially printed job will appear in the queue as on hold when the printer is next turned on.
When you resume the job, it will start printing at the page at which it was interrupted.
On hold for paper: the job can't be printed because paper is not loaded in the printer. Load the
required paper, see Paper handling on page 35, and click Continue to resume the job
On hold for accounting: the job can't be printed because the printer requires all jobs to have an
account ID: enter the account ID and then click Continue to resume the job
To set an account ID, see Require account ID on page 25.
Printing
Drying
Cutting paper
Ejecting page
Canceling: the job is being canceled, but will remain in the printer job queue
Printed
Canceled by user
Remove a hold
When the printer puts a job on hold you receive an alert, see Printer alerts on page 190, which explains
why the job is on hold. Follow the instructions on the screen to remove the hold and continue printing.
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Job queue
TIP:
Job queue
114 Chapter 9 Job queue management
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Printer usage
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115
View printer usage statistics for the whole lifetime of the printer, see Check printer usage
statistics on page 116.
View ink and paper usage for each of your recent jobs by using HP Easy Printer Care (Windows)
or HP Printer Utility (Mac OS), see Check ink and paper usage for a job on page 116. If HP Easy
Printer Care or HP Printer Utility is not available, see Access HP Easy Printer Care (Windows) or
HP Printer Utility (Mac OS) on page 29.
Use a third-party application to request printer status, printer usage, or job accounting data from
the printer through the Internet. The printer provides data in XML to the application whenever
requested. HP provides a Software Development Kit to facilitate the development of such
applications.
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy
Printer Care (Windows) or HP Printer Utility (Mac OS) on page 29.
2.
Under Windows, go to the Overview tab and click on the Printer usage link.
Under Mac OS, select Information > Printer Usage and click on the Lookup button.
Access the Embedded Web Server, see Access the Embedded Web Server on page 30.
2.
3.
Printer usage
Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer
Utility (Mac OS)
1.
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy
Printer Care (Windows) or HP Printer Utility (Mac OS) on page 29.
2.
Select Job center to view information regarding the most recent jobs.
3.
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Under Mac OS, select Job Accounting and click on the Look Up button.
2.
3.
Printer usage
1.
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Printer usage
118 Chapter 10 Retrieving printer usage information
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Remove a printhead
Insert a printhead
119
3.
Color
Product name
Product number
Serial number
Status
Expiration date
Warranty status
Manufacturer
, then Ink
In HP Easy Printer Care (Windows), go to the Overview tab, each cartridge's status is under
Supply Status > Cartridges.
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There are two occasions when you need to remove an ink cartridge.
The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing
(you can use up the remaining ink in the first cartridge at a more convenient time).
The ink cartridge is empty or faulty, and you must replace it to continue printing.
CAUTION: Do not try to remove an ink cartridge while printing.
CAUTION: Remove an ink cartridge only if you are ready to insert another one.
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
1.
Press the Menu key to return to the main menu and select the Ink menu icon
ink cartridges.
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, then Replace
2.
Open the ink cartridge cover on the left-hand side of the printer. All six inks, gray, photo black,
matte black, yellow, magenta, and cyan, are on the left-hand side.
3.
4.
NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there
may be ink on the connection.
NOTE:
5.
2.
Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or letters
(in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the
cartridge label.
3.
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Push the cartridge into the slot until it snaps into position. You should hear a beep and see
confirmation that the cartridge has been inserted.
If you have difficulty, see Cannot insert an ink cartridge on page 178.
5.
6.
The front-panel display confirms that all cartridges have been correctly inserted, press the OK key
on the front panel.
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4.
3.
Colors
Product name
Product number
Serial number
Warranty status
, then Printhead
You can also get most of this information without leaving your computer by using HP Easy Printer Care
(Windows) or HP Printer Utility (Mac OS).
For an explanation of the printhead status messages, see Printhead status messages on page 184.
If the warranty status is See warranty note, this indicates that non-HP ink is being used. See the HP
Legal Information document provided with your printer for details of the warranty implications.
Remove a printhead
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
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1.
Press the Menu key to return to the main menu and select the Ink menu icon
printheads.
2.
, then Replace
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3.
When the carriage has stopped moving, the front-panel display asks you to open the window.
4.
5.
Pull the handle up and toward you to release the wire loop.
CAUTION: Printhead replacement must be performed with the printer powered on.
6.
7.
8.
9.
Using the blue handle, use steady force to disengage the printhead.
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CAUTION: Do not pull abruptly because this can damage the printhead.
Insert a printhead
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1.
2.
The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check
that the colored label on the printhead matches the colored label of the carriage slot into which the
printhead is to be inserted.
10. Pull the blue handle upward until the printhead is released from the carriage.
3.
Insert the new printhead into its correct slot in the carriage.
CAUTION: Insert the printhead slowly and vertically, straight down. It may be damaged if
you insert it too fast, or at an angle, or if you rotate it as you insert it.
4.
CAUTION: When installing the new printhead there may be some resistance, so you need
to press it down firmly but smoothly. You should hear a beep and see confirmation on the
front-panel display that the printhead has been inserted. If you have difficulty, see Cannot
insert a printhead on page 178.
5.
Insert all other printheads that need to be installed, and close the carriage lid.
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Ensure the end of the blue handle catches the wire loop on the near side of the carriage.
7.
When all the printheads have been inserted correctly and are accepted by the printer, the printer
beeps.
NOTE: If the printer does not beep when you insert the printhead and the Replace
message appears on the front-panel display, the printhead may need to be reinserted.
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8.
9.
The front-panel display confirms that all printheads are correctly inserted. The printer starts
checking and preparing the printheads. The default routine process, when all printheads are
changed, takes 10 minutes. If the printer finds problems in preparing the printheads, it takes longer,
up to 45 minutes. For a single printhead insertion, the times vary between 2 and 40 minutes. After
all printheads are checked and prepared, the printhead realignment procedure runs automatically
if paper is loaded, see Align the printheads on page 182.
6.
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131
If you start HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and select
your printer, you see a page of information describing the status of the printer and its paper and
ink supplies.
If you access the Embedded Web Server, you see information about the general status of the
printer. The Supplies page in the Main tab describes the status of the paper and ink supplies.
The status screen of the printer's front panel notifies you of any current problems affecting the
printer as a whole. You can also request information about:
The currently loaded paper, with the View loaded paper key
The ink levels, with the View ink levels key
The ink cartridges, by selecting the Ink menu icon
The printheads, by selecting the Ink menu icon
2.
At the front panel, select the Setup menu icon
3.
After a brief pause, the printer turns itself off. The printhead carriage is parked on the right-hand
side of the printer, and the cutter on the left-hand side.
WARNING! There is a risk of electric shock if you attempt to replace the cutter with the
printer turned on.
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Lift the ink cartridge cover on the left-hand side of the printer.
5.
Press the button behind the ink cartridges to release the cover of the left-hand end of the printer.
6.
4.
Unscrew and remove the cutter stop using the TORX PLUS screwdriver provided with the new
cutter. The screw is captive and will not fall out.
8.
9.
Take the new cutter from the maintenance kit and move the plunger at the top slowly back and
forth within its housing to check that it moves freely.
7.
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The two wheels on the bottom of the cutter should engage the central ridge on the cutter rail, and
the two bushing guides should fit into the groove in the upper part of the cutter rail.
Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail;
the printer will park it correctly later.
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10. Slide the new cutter into position on the cutter rail.
11. Fit the cutter stop onto the end of the cutter rail, holding it there with one hand while you tighten
the screw with the screwdriver in your other hand.
14. At the front panel, turn the printer back on. The printer checks that the cutter has been correctly
installed. Look at the front panel and follow its instructions if there is any problem.
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2.
3.
4.
If you need to leave the printer turned off for a long time, follow the additional steps below.
1.
Turn off the power using the Power key on the front panel.
2.
Also turn off the power switch at the rear of the printer.
3.
4.
Before transporting the printer, secure the rear tray in the closed position with tape. Otherwise, the
tray could open and perhaps break and fall out of the printer.
CAUTION: If you turn the printer upside down, ink could escape into the printer and cause
serious damage.
When the printer is turned back on, it takes about three minutes to initialize itself and to check and
prepare the printheads. Preparing the printheads normally takes just over a minute. However, if the
printer has been off for a six weeks or more, preparing the printheads could take up to 45 minutes.
CAUTION: If the printer remains off for a long period of time, the printheads may become
unusable. In this case, you need to replace the printheads with new ones.
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TIP: Because preparing and purging the printheads uses both time and ink, you are strongly
recommended to leave the printer always on or in sleep mode, whenever possible, to maintain
the health of the printheads. In both cases, the printer wakes up from time to time to maintain the
printheads. Thus you can avoid going through lengthy preparation processes before using your
printer.
The printer's various functions are controlled by software that resides in the printer, otherwise known
as firmware.
From time to time firmware updates will be available from Hewlett-Packard. These updates increase the
printer's functionality and enhance its features.
Firmware updates can be downloaded from the Internet and installed in your printer in the following
ways; you can choose whichever you find most convenient.
Using HP Easy Printer Care under Windows, select your printer, the Support tab, and then
Firmware Update.
Using HP Printer Utility under Mac OS, select Support and then Firmware Update.
Using your printer's Embedded Web Server, select the Setup tab and then Firmware update.
In each case, follow the instructions on your screen to download the firmware file and store it on your
hard disk. Then select the downloaded file and click Update.
If you experience very slow progress while uploading the firmware file to the printer, the reason could
be that you are using a proxy server. In that case, try bypassing the proxy server and accessing the
Embedded Web Server directly.
In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN
Settings, and check the Bypass proxy server for local addresses box. Alternatively, for more
precise control, click the Advanced button and add the printer's IP address to the list of exceptions,
for which the proxy server is not used.
In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies: Change
Settings button. Add the printer's IP address or its domain name to the list of exceptions, for which
the proxy server is not used.
The firmware includes a set of the most commonly used paper profiles. Extra paper profiles can be
downloaded separately; see Paper profiles on page 55.
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When you see the message, you should contact HP Support (see Contact HP Support on page 196)
and request the maintenance kit. Three of the kits are installed by service engineers only; the fourth
consists of a replacement cutter, which you can install yourself (see Replace the cutter on page 132).
Non-Secure Fast Erase: all pointers to the information are erased. The information itself remains
on the hard disk until the disk space it occupies is needed for other purposes, and it is then
overwritten. While it remains on the disk, it is difficult for most people to access, but may be
accessed using software designed for the purpose. This is the normal method in which files are
erased on most computer systems; it is the fastest method but the least secure.
Secure Fast Erase: all pointers to the information are erased, and the information itself is also
overwritten with a fixed character pattern. This method is slower than Non-Secure Fast Erase, but
more secure. It may still be possible to access fragments of the erased information by using special
tools to detect residual magnetic traces.
Secure Sanitizing Erase: all pointers to the information are erased, and the information itself is
repetitively overwritten using an algorithm designed to eliminate any residual traces. This is the
slowest method, but the most secure. Secure Sanitizing Erase meets the US Department of
Defense 5220-22.m requirements for clearing and sanitization of disk media. This is the default
security level when using Secure Disk Erase.
Secure Disk Erase is one of the facilities provided by Web JetAdmin, which is HP's free Web-based
print management software: see http://www.hp.com/go/webjetadmin/.
If you have difficulty in using Secure Disk Erase from Web JetAdmin, please contact HP Support:
see Contact HP Support on page 196.
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The printer's hard disk is used as a temporary storage area for print jobs. The Secure Disk Erase facility
can completely erase your information from the hard disk to protect it from unauthorized access. You
can choose to erase particular files, or the whole hard disk.
NOTE: If you choose to erase the whole hard disk, you may be asked to restart the printer
several times during the process, which will take about 6 hours with Secure Disk Erase or 24
hours with Secure Sanitizing Erase.
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13 Accessories
Accessories
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141
The rest of this chapter lists the available supplies and accessories, and their part numbers.
Accessories
Cartridge
Part number
C9397A
C9398A
C9399A
C9400A
C9401A
C9403A
C9370A
C9371A
C9372A
C9373A
C9374A
Part number
C9380A
C9383A
C9384A
Order paper
The following paper types are currently provided for use with your printer.
NOTE: This list is likely to change over the course of time. For the latest information, see
http://www.hp.com/go/designjet/supplies/.
NOTE: Paper types that HP does not support may nevertheless be compatible with your printer.
Key to availability:
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(E) indicates papers available in Europe, the Middle East, and Africa
If the part number is not followed by parentheses, the paper is available in all regions.
Table 13-3 Roll paper
Paper type
g/m
Length
Width
Part numbers
80
150 ft = 45.7 m
Q8003A (AJ)
24 in = 610 mm
Q1396A
36 in = 914 mm
Q1397A
42 in = 1067 mm
Q1398A
Q8004A (EAJ)
Q8005A (EAJ)
Q1446A (J)
Q1445A (EJ)
24 in = 610 mm
C1860A (LN),
C6035A (AEJ)
Q1444A (EJ)
36 in = 914 mm
C1861A (LN),
C6036A (AEJ)
300 ft = 91.4 m
36 in = 914 mm
C6810A
150 ft = 45.7 m
24 in = 610 mm
Q1404A (AEJN)
36 in = 914 mm
Q1405A (AEJN)
42 in = 1067 mm
Q1406A
Q1443A (J)
18 in = 458 mm
Q7897A (EJN)
Q1442A (EJ)
24 in = 610 mm
C6019B
Q1441A (EJ)
36 in = 914 mm
C6020B
42 in = 1067 mm
C6567B
300 ft = 91.4 m
36 in = 914 mm
C6980A
100 ft = 30.5 m
24 in = 610 mm
Q1412A (AEJN)
36 in = 914 mm
Q1413A
42 in = 1067 mm
Q1414A (AEJN)
300 ft = 91.4 m
HP Coated Paper
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90
95
90
120
150 ft = 45.7 m
150 ft = 45.7 m
Accessories
g/m
Length
Width
Part numbers
131
100 ft = 30.5 m
24 in = 610 mm
C6029C (AEJN)
36 in = 914 mm
C6030C
42 in = 1067 mm
C6569C
225 ft = 67.5 m
42 in = 1067 mm
Q1956A (EN)
100 ft = 30.5 m
24 in = 610 mm
Q6626A (AEJN)
36 in = 914 mm
Q6627A (AEJN)
42 in = 1067 mm
Q6628A (AEJN)
210
100
150 ft = 45.7 m
36 in = 914 mm
Q1757A (E)
92
150 ft = 45.7 m
36 in = 914 mm
Q1760A (EN)
295.3 ft = 90 m
Q6596A (E)
150 ft = 45.7 m
Q1440A (J)
Q1439A (J)
24 in = 610 mm
C3869A
Q1438A (J)
36 in = 914 mm
C3868A
24 in = 610 mm
C3860A (AJN)
36 in = 914 mm
C3859A (LN)
24 in = 610 mm
C3862A (N)
36 in = 914 mm
C3861A (LN)
24 in = 610 mm
C3876A (AEJN)
36 in = 914 mm
C3875A
24 in = 610 mm
51642A (AEJN)
36 in = 914 mm
51642B
HP Technical Paper
HP Natural Tracing Paper
Accessories
HP Translucent Bond
HP Vellum
90
67
75
150 ft = 45.7 m
150 ft = 45.7 m
HP Matte Film
174
160
75 ft = 22.9 m
125 ft = 38.1 m
167
50 ft = 15.2 m
36 in = 914 mm
Q1736A (AEN)
190
100 ft = 30.5 m
24 in = 610 mm
Q6574A
36 in = 914 mm
Q6575A
42 in = 1067 mm
Q6576A
24 in = 610 mm
Q6579A
36 in = 914 mm
Q6580A
42 in = 1067 mm
Q6581A
HP Photographic Paper
HP Universal Instant-Dry Photo
Gloss
190
100 ft = 30.5 m
TIP: The dye inks used by your printer will fade very quickly on instant-dry photo papers. If you plan to display the
prints for more than two weeks, you should laminate them to achieve longer life.
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g/m
Length
Width
Part numbers
286
50 ft = 15.2 m
24 in = 610 mm
Q5488A
286
50 ft = 15.2 m
18 in = 458 mm
Q7920A
24 in = 610 mm
Q5491A
24 in = 610 mm
Q1426A (AEJN)
36 in = 914 mm
Q1427A (AEJN)
42 in = 1067 mm
Q1428A (AEJN)
24 in = 610 mm
Q1420A (AEJN)
36 in = 914 mm
Q1421A (AEJN)
42 in = 1067 mm
Q1422A (AEJN)
190
190
100 ft = 30.5 m
100 ft = 30.5 m
200
100 ft = 30.5 m
36 in = 914 mm
C7946A (AEN)
160
75 ft = 22.9 m
36 in = 914 mm
C7960A (AEJN)
75 ft = 22.9 m
36 in = 914 mm
Q1914A (AEN)
42 in = 1067 mm
Q1915A (AEN)
HP Backlit Material
HP Backlit Film Reverse Print Matte
HP Two-View Cling
240
170
75 ft = 22.9 m
36 in = 914 mm
Q1733A (EJN)
HP Polypropylene, Matte
Adhesive Backed
225
70 ft = 21.3 m
36 in = 914 mm
Q1908A (AEN)
75 ft = 22.9 m
36 in = 914 mm
Q8834A
42 in = 1067 mm
Q8835A
HP Self-Adhesive Satin/Gloss
Polypropylene
HP Adhesive-backed Polypropylene
128
164 ft = 50 m
36 in = 914 mm
Q8044A (C)
g/m
Length
Width
Part numbers
90
24 in = 610 mm
18 in = 457 mm
Q1961A (AEJN)
36 in = 914 mm
24 in = 610 mm
Q1962A (AEN)
19 in = 483 mm
13 in = 330 mm
Q5486A
24 in = 610 mm
18 in = 457 mm
Q5487A
19 in = 483 mm
13 in = 330 mm
Q5489A
24 in = 610 mm
18 in = 457 mm
Q5490A
HP Photographic Paper
HP Premium Plus Photo Gloss
286
286
Order accessories
The following accessories can be ordered for your printer.
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Accessories
Name
Product number
Q6663A
Q6700A
Q6709A
J7934A
J7960G
J7961A
Accessories
Spindle
With extra spindles, you can change rapidly from one paper type to another.
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The sheet stays in the printer when the print has been completed
Paper issues
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147
Ensure the paper is far enough inside the printer, you should feel the printer grab the paper.
Do not attempt to straighten the paper during the aligning process, unless instructed to do so by
the front-panel display. The printer automatically attempts to straighten the paper.
If the paper does not load, the leading edge of the paper may not be straight or clean and needs
to be trimmed. Remove the initial 2 cm (1 in) from the roll and try again. This may be necessary
even with a new roll of paper.
Ensure the roll ends are tight against the spindle ends.
Check that the paper is correctly loaded on the spindle, and that it loads over the roll towards you.
When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to
straighten the roll.
2.
When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
If the roll is aligned, the printer measures the width and you are now ready to print.
Paper issues
If the roll is still not aligned, the front panel displays an error and instructions.
3.
When prompted by the front-panel display, lift the blue lever on the left.
4.
Rewind the roll from the end of the spindle until the edge is on the blue line.
5.
6.
When prompted by the front-panel display, lower the lever. The printer checks the alignment. If the
roll is aligned, the printer measures the width and you are now ready to print.
If the roll is still not aligned, the front panel displays an error and instructions to start again at step
three.
If you would like to start the load process again, cancel the process on the front panel and rewind
the roll from the end of the spindle until the edge is removed from the printer.
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When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to
straighten the roll.
2.
When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
If the roll is aligned, the printer measures the width and you are now ready to print.
If the roll is still not aligned, the front panel displays an error and instructions to start again.
If you would like to start the load process again, cancel the process on the front panel and rewind
the roll from the end of the spindle until the edge is removed from the printer.
NOTE:
If the roll has become loose around the core, the printer cannot load the paper.
Guide the sheet, especially thick papers, when the printer initially feeds the sheet.
Do not attempt to straighten the sheet during the loading process, unless instructed to by the frontpanel display. The printer automatically attempts to straighten the sheet.
Do not use hand-cut sheets, which may be of irregular shapes. Use only purchased sheets.
If the sheet is not caught by the printer, the front-panel display asks you to push paper further into the
printer, and tries to feed the paper again.
1.
When prompted by the front-panel display, lift the blue lever on the left.
2.
Adjust the sheet to align with the front and right side blue lines.
3.
4.
When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
If the sheet is aligned, the printer measures the sheet and feed it out the back into the roll feed.
You are now ready to print.
If the sheet is still not aligned, the front panel displays an error and instructions to start again.
If you would like to start the load process again, cancel the process on the front panel and the
printer ejects the sheet out the front.
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Suggested action
The paper has not been loaded correctly; the edge was not aligned with the load
guide. Lift the blue lever, remove paper, and lower lever.
During the paper load process the printer did not detect any paper. Ensure the paper
is inserted fully and is not transparent.
During the paper load process the printer detected that the paper had too much
skew. Follow the instructions on the front-panel display.
Paper issues
If the sheet is caught by the printer but is not inserted straight, the front panel displays the following
instructions.
Suggested action
During the load process the printer detected that the paper is too narrow or too short
to be loaded in the printer. Press the Cancel key to stop the load process. See
Functional specifications on page 200.
During the load process the printer has detected that the paper is either too wide or
too long (sheet only) to be loaded correctly. Press the Cancel key to stop the load
process. See Functional specifications on page 200.
The end of the roll has become loose around the core. Tighten the paper to the core
or insert a new roll.
Lever lifted
During the load process the blue lever was lifted. This prevents the printer from
loading the paper. Follow the instructions on the front-panel display.
Glossy paper
If your paper is glossy, identify whether it is a photo paper or a proofing paper. If you are not sure consider
it photo paper.
Paper issues
If your paper is a photo paper, use the Photo Paper category. For glossy or high-gloss paper select
paper type Photo Gloss Paper. For Semi-gloss, Satin, Pearl, or Luster finishes, select paper type Semigloss/Satin Paper.
To increase gamut on photo paper select paper type HP Premium Instant-dry Photo Gloss or HP
Premium Instant-dry Photo Satin, depending on the finish.
If your paper is a proofing paper, use the Proofing Paper category. For glossy or high-gloss paper
select paper type Proofing Gloss. Otherwise, for Semi-gloss, Pearl, or Luster finishes, select paper
type Proofing Semi-gloss/Satin.
To increase gamut on proofing paper select paper type HP Professional High-gloss Contract
Proofing Paper or HP Professional Semi-gloss Contract Proofing Paper, depending on the finish.
If you are printing on a glossy banner (for example, HP Instant-Dry Indoor Banner, Gloss) select paper
type Photo Gloss Paper.
Matte Paper
Your paper type selection for matte paper depends on the papers ink absorption capacity. To select a
paper category and type, first identify if your paper is general purpose or photographic. Then select the
recommended paper types.
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For thin papers (< 90 g/m2) uncoated papers (for example plain paper or bright white paper) select
paper type Bond and Coated > Plain Paper.
For light coated papers (<110 g/m2), select paper type Bond and Coated > Coated Paper.
For heavyweight coated papers (<200 g/m2), select paper type Bond and Coated > Heavyweight
Coated Paper.
For cockle-free very thick coated papers (> 200 g/m2), select paper type Bond and Coated >
Super Heavyweight Coated Paper.
CAUTION: Only use this option if you are sure your paper does not wrinkle when printed.
Photographic paper
For photographic paper, select paper type Photo Paper > Photo Matte Paper.
After printing, the paper has wrinkles or there is too much ink
Plain Paper
Coated Paper
For other image quality problems, see Troubleshooting print-quality issues on page 159.
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Paper issues
This happens when too much ink is used. To use less ink, select a thinner category. Matte paper
categories from thinnest to thickest are:
2.
3.
4.
Paper issues
1.
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5.
Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
6.
Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see
the paper, return to the front of the printer and remove it from the output tray.
CAUTION: Do not move the paper sideways, as it could damage the printer.
8.
Paper issues
7.
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9.
Close window.
11. Reload the roll, or load a new sheet see Paper handling on page 35.
NOTE: If you find that there is still some paper causing an obstruction within the printer, restart
the procedure and carefully remove all pieces of paper.
Paper issues
Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll,
or remove prints manually as they are completed.
The sheet stays in the printer when the print has been
completed
The printer holds the paper to allow the print to dry after printing, see Change the drying time
on page 56. If the paper is only partially ejected after the drying time, gently pull the sheet out of the
printer. If the automatic cutter is disabled, use the Form feed and cut key
Feed and cut the paper on page 56.
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Paper issues
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The paper is cut when the print has been completed 155
You can check the paper advance calibration status of the currently loaded paper at any time by pressing
the View loaded paper key
DEFAULT: This status appears when loading any paper that has not been calibrated. HP papers
in the Front Panel have been optimized by default and unless you experience image quality
problems in your printed image such as banding or graininess it is not recommended to recalibrate
the paper advance.
OK: This status indicates that the loaded paper has been calibrated before. However you may need
to repeat the calibration if you experience image quality problems such as banding or graininess
in your printed image.
NOTE: Whenever you update the printers firmware, the paper advance calibration values
are reset to factory default, see Update the firmware on page 138.
CAUTION: Transparent papers and films must be calibrated using Image Quality Maintenance
, then Paper advance calibration > Adjust paper advance, from step four in
menu icon
the Recalibrating the paper advance procedure.
Press the Menu key to return to the main menu and select the Image Quality Maintenance menu
, then Calibrate paper advance. The printer automatically recalibrates the paper advance
icon
and prints a paper advance calibration image.
2.
Wait until the front panel displays the status screen and re-print your print.
NOTE: The recalibration procedure takes approximately three minutes. Do not worry
about the paper advance calibration image. The front-panel display shows any errors in the
process.
Paper issues
If you are satisfied with your print continue using this calibration for your paper type. If you see
improvement in your print, continue with step three. If you are dissatisfied with the recalibration,
return to the default calibration, see Return to default calibration on page 157.
3.
If you would like to fine-tune the calibration or are using a transparent paper, press the Menu key
to return to the main menu and select the Image Quality Maintenance menu icon
advance calibration > Adjust paper advance.
, then Paper
4.
Select the percentage of change from -100% to 100%. To correct light banding, decrease the
percentage. To correct dark banding, increase the percentage.
5.
6.
Wait until the front panel displays the status screen and re-print your print.
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Press the Menu key to return to the main menu and select the Image Quality Maintenance menu
icon
.
Wait until the front panel displays the operation has completed successfully before pressing the
back key to return to the main menu.
Paper issues
2.
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Paper issues
158 Chapter 14 Troubleshooting paper issues
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General advice
Print-quality issues
159
General advice
When you have any print-quality problem:
To achieve the best performance from your printer, use only genuine manufacturer's supplies and
accessories, whose reliability and performance have been thoroughly tested to give trouble-free
performance and best-quality prints. For details of recommended papers, see Order paper
on page 142.
Make sure that the paper type selected in the front panel is the same as the paper type loaded into
on the front panel. At the same time,
the printer. To check this, use the View loaded paper key
check that the paper type has been calibrated. Also make sure that the paper type selected in your
software is the same as the paper type loaded into the printer.
CAUTION: If you have the wrong paper type selected, you could experience poor print
quality and incorrect colors, and perhaps even damage to the printheads.
Check that you are using the most appropriate print-quality settings for your purposes (see
Printing on page 59). You are likely to see lower print quality if you have moved the print-quality
slider to the 'Speed' end of the scale, or set the custom quality level to Fast.
Check that your environmental conditions (temperature, humidity) are in the recommended range.
See Environmental specifications on page 202.
Check that your ink cartridges and printheads have not passed their expiration dates: see Maintain
the ink cartridges on page 137.
Print-quality issues
From HP Easy Printer Care under Windows: go to the Support tab, and select Print quality
troubleshooting.
From HP Printer Utility under Mac OS: select Support, then Print quality troubleshooting.
From the Mac OS Print dialog: go to the Services panel, select Device Maintenance, then
select Print quality troubleshooting from the list of maintenance tasks.
From the Embedded Web Server: go to the Support tab, select Troubleshooting, then select
Print quality troubleshooting.
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Alternatively, or if you have other print quality problems, you can continue reading this chapter.
Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key
2.
Check that you are using appropriate print-quality settings for your purposes (see Printing
on page 59). In some cases, you can overcome a print-quality problem merely by selecting a higher
print-quality level. For instance, if you have set the Print Quality slider to Speed, try setting it to
Quality. If you change the print-quality settings, you may wish to reprint your job at this point in
case the problem has been solved.
3.
Print the Image Diagnostics Print. See The Image Diagnostics Print on page 172.
4.
If the printheads are working correctly, go to the front panel and press the View loaded paper key
to see the paper advance calibration status. If the status is DEFAULT, try performing paper
advance calibration: see Recalibrate the paper advance on page 155.
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Print-quality issues
1.
If the problem persists despite all the above actions, contact your customer service representative for
further support.
1.
Check that the paper type you have loaded corresponds to the paper type selected in the front
.
panel and in your software. To check on the front panel, use the View loaded paper key
2.
Check that you are using appropriate print-quality settings for your purposes (see Printing
on page 59). Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and
try turning on the Maximum detail option (if available). You may wish to reprint your job at this
point in case the problem has been solved.
3.
If the resolution of your image is greater than the printing resolution, you may notice a loss of line
quality. If you are using the PCL or HP-GL/2 driver for Windows, you can find the Max. Application
Resolution option in the driver dialog's Advanced tab, under Document Options > Printer
Features. If you change this option, you may wish to reprint your job at this point in case the problem
has been solved.
4.
If lines are too thin or missing, print the Image Diagnostics Print. See The Image Diagnostics
Print on page 172.
5.
, then Printhead
If the problem remains, go to the front panel and select the Ink menu icon
information to see the printhead alignment status. If the status is PENDING, you should align the
printheads. See Align the printheads on page 182. After alignment, you may wish to reprint your
job in case the problem has been solved.
6.
to see the paper advance calibration
Go to the front panel and press the View loaded paper key
status. If the status is DEFAULT, you should perform paper advance calibration: see Recalibrate
the paper advance on page 155.
If the problem persists despite all the above actions, contact your customer service representative for
further support.
Print-quality issues
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1.
The problem may be inherent in the image. Try to improve the image with the application you are
using to edit it.
2.
Check that you are using appropriate print-quality settings. See Printing on page 59.
3.
Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and turn on the
Maximum detail option (if available).
4.
If you are using the PCL or HP-GL/2 driver for Windows, you can change your image rendering
resolution to 300 dpi or 600 dpi depending on your printing needs. You can find the Max.
Application Resolution option in the driver dialog's Advanced tab, under Document Options
> Printer Features.
Print-quality issues
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Reseat the printheads by removing them and then reinserting them. See Remove a printhead
on page 124 and Insert a printhead on page 127.
2.
1.
Check that you are using appropriate print-quality settings. See Printing on page 59.
2.
Reseat the printheads by removing them and then reinserting them. See Remove a printhead
on page 124 and Insert a printhead on page 127.
3.
Print-quality issues
164 Chapter 15 Troubleshooting print-quality issues
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Humidity can cause ink to soak into the paper, making the lines blurred and fuzzy. Try the following:
1.
Check that your environmental conditions (temperature, humidity) are suitable for high-quality
printing. See Environmental specifications on page 202.
2.
Check that the paper type selected in the front panel is the same as the paper type you are using.
To check on the front panel, use the View loaded paper key
3.
Try changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Super
Heavyweight Plus Matte Paper.
4.
Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the
printer to use less ink. Here are some example paper types in ascending order of thickness: Plain
Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.
5.
If you are using glossy paper, try changing to a different type of glossy paper.
6.
Print on HP Matte Film, for which your printer's line length accuracy is specified. See Functional
specifications on page 200.
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2.
3.
Maintain the room at a steady temperature between 10 and 30C (50 and 86F).
4.
Load the roll of film and let it rest for five minutes before printing.
5.
If you are still not satisfied, try recalibrating the paper advance. See Recalibrate the paper
advance on page 155.
Print-quality issues
Polyester film is about ten times more dimensionally stable than paper. However, using film that is
thinner or thicker than HP Matte Film will reduce line length accuracy.
1.
Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key
2.
Check that you are printing on the correct side of the paper.
3.
Check that you are using appropriate print-quality settings (see Printing on page 59). In some
cases, you can overcome a print-quality problem merely by selecting a higher print-quality level.
For instance, if you have set the Print Quality slider to Speed, try setting it to Quality. If you change
the print-quality settings, you may wish to reprint your job at this point in case the problem has been
solved.
4.
, then Printhead information to see the
Go to the front panel and select the Ink menu icon
printhead alignment status. If the status is PENDING, you should align the printheads. See Align
the printheads on page 182. After alignment, you may wish to reprint your job in case the problem
has been solved.
5.
If the problem persists despite all the above actions, contact your customer service representative for
further support.
If the paper does not lie flat when it comes out of the printer, but has shallow waves in it, you are likely
to see defects in the printed image, such as vertical stripes. This can happen when you use thin paper
that becomes saturated with ink.
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1.
Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key
2.
Try changing to a thicker paper type, such as HP Heavyweight Coated Paper or HP Super
Heavyweight Plus Matte Paper.
3.
Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the
printer to use less ink. Here are some example paper types in ascending order of thickness: Plain
Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.
Disable the automatic cutter before printing, so that the print will not fall into the basket. See Turn
the automatic cutter on and off on page 56. Alternatively, leave a sheet of paper in the basket so
that freshly printed sheets do not make direct contact with the basket.
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Print-quality issues
Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key and also
cancel the job from your computer application. Soaked paper can damage the printheads.
Try the following suggestions to avoid this problem:
1.
Check that the paper type you have loaded corresponds to the paper type selected in the front
.
panel and in your software. To check on the front panel, use the View loaded paper key
2.
Use a recommended paper type (see Order paper on page 142) and the correct print settings.
3.
If using sheet paper, try rotating the sheet 90 degrees. The orientation of the paper fibers may
affect performance.
4.
Try changing to a thicker paper type, such as HP Heavyweight Coated Paper and HP Super
Heavyweight Plus Matte Paper.
5.
Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the
printer to use less ink. Here are some example paper types in ascending order of thickness: Plain
Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.
6.
Try to increase the margins by relocating the image to the center of the page using your software
application.
This problem may be caused by printing with matte black ink on glossy paper. The printer will not use
matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you
can select Photo Glossy Paper as the paper type (in the Photo Paper category).
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If edges of objects or lines appear to be poorly defined or lighter in density, and you have already set
the print-quality slider to Quality in the driver dialog (Mac OS Print dialog), select the custom print-quality
options, and try setting the quality level to Normal. See Printing on page 59.
If edges of objects seem darker than expected, and you have already set the print-quality slider to
Quality in the driver dialog (Mac OS Print dialog), select the custom print-quality options, and try setting
the quality level to Normal. See Printing on page 59.
Print the Image Diagnostics Print. See The Image Diagnostics Print on page 172.
2.
3.
Try using thicker paper, choosing from the recommended paper types such as HP Heavyweight
Coated Paper and HP Super Heavyweight Paper. See Order paper on page 142.
2.
Try using higher print-quality settings (see Printing on page 59). For instance, if you have set the
Print Quality slider to Speed, try setting it to Quality.
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1.
Try cleaning the paper manually with a brush before printing, to remove any loose fibers or particles.
2.
3.
Protect your paper rolls and sheets by storing them in bags or boxes.
Print-quality issues
If the colors of your print do not match your expectations, try the following:
1.
Check that the paper type you have loaded corresponds to the paper type selected in the front
. At
panel and in your software. To check on the front panel, use the View loaded paper key
the same time, check the color calibration status. If the status is PENDING or OBSOLETE, you
should perform color calibration: see Color calibration on page 74. If you have made any changes,
you may wish to reprint your job in case the problem has been solved.
2.
Check that you are printing on the correct side of the paper.
3.
Check that you are using appropriate print-quality settings (see Printing on page 59). If you have
selected the Speed or Fast options, you may not get the most accurate colors. If you change the
print-quality settings, you may wish to reprint your job at this point in case the problem has been
solved.
4.
If you are using Application Color Management, check that the color profile you are using
corresponds to the selected paper type and print-quality settings. If you have doubts about which
color settings to use, see Color management on page 73.
5.
If the problem consists of color differences between your print and your monitor, please follow the
instructions in the How to calibrate your monitor section of the HP Color Center. At this point, you
may wish to reprint your job in case the problem has been solved.
6.
Print the Image Diagnostics Print. See The Image Diagnostics Print on page 172.
7.
Try using the color adjustment options to produce the colors you want. See Color adjustment
options on page 77.
If the problem persists despite all the above actions, contact your customer service representative for
further support.
Page layout applications such as Adobe InDesign and QuarkXPress do not support color management
of EPS, PDF, or grayscale files.
If you have to use such files, try to ensure that the EPS, PDF, or grayscale images are already in the
same color space that you intend to use later on in Adobe InDesign or QuarkXPress. For instance, if
your final goal is to print the job in a press that follows the SWOP standard, convert the image into SWOP
when you create it.
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Did you press Cancel before all the data were received by the printer? If so, you have ended the
data transmission and will have to print the page again.
The I/O timeout setting may be too short. This setting determines how long the printer waits for
the computer to send more data, before deciding that the job is finished. From the front panel,
increase the I/O timeout setting to a longer period and then send the print again. From the
Connectivity menu
There may be a communications problem between your computer and the printer. Check your USB
or network cable.
Check to make sure that your software settings are correct for your current page size (for example,
long-axis prints).
If you are using network software, make sure it has not timed out.
Check the actual printable area for the paper size you have loaded.
Check what your software understands to be the printable area (which it may call "printing area"
or "imageable area"). For example, some software applications assume standard printable areas
that are larger than those used in this printer.
If you have defined a custom page size with very narrow margins, the printer may impose its own
minimal margins, clipping your image slightly. You may want to consider using a larger paper size,
or borderless printing (see Select margins options on page 62).
If your image contains its own margins, you may be able to print it successfully by using the Clip
Contents by Margins option (see Select margins options on page 62).
If you are trying to print a very long image on a roll, check that your software is capable of printing
an image of that size.
You may have asked to rotate the page from portrait to landscape on a paper size that is not wide
enough.
If necessary, reduce the size of the image or document in your software application, so it fits
between the margins.
There is another possible explanation for a clipped image. Some applications, such as Adobe
Photoshop, Adobe Illustrator, and CorelDRAW, use an internal 16-bit coordinate system which means
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Print-quality issues
that they cannot handle an image of more than 32,768 pixels. If you try to print an image larger than this
from these applications, the bottom of the image will be clipped. In this case, the only way to print the
whole image is to reduce the resolution so that the whole image requires fewer than 32,768 pixels. The
PCL and HP-GL/2 drivers for Windows include an option called 16-bit App. Compatibility, which can
be used to reduce the resolution of such images automatically. You can find this option in the
Advanced tab, under Document Options > Printer Features.
In the Advanced tab, select Document options, Printer features, and set Send job as bitmap
to Enabled (HP-GL/2 driver only).
In the Advanced tab, select Document options, Printer features, and set 16-bit App.
Compatibility to Enabled.
In the Advanced tab, select Document options, Printer features, and set Max. Application
resolution to 300.
The above settings are mentioned for troubleshooting purposes and may adversely affect the final output
quality or the time necessary to generate the print job. Therefore, they should be restored to their default
values if they do not help to solve the problem.
If you are working under Mac OS or using a PostScript driver, the above settings are not available.
Instead, you could try reducing the resolution of bitmap images in your application software.
Use the same paper type that you were using when you detected a problem.
2.
Print-quality issues
on the front panel to check that the selected paper type is the
Use the View loaded paper key
same as the paper type loaded into the printer.
3.
At the printer's front panel, select the Image Quality Maintenance menu icon
diagnostic image.
, then Print
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The print is divided into two parts, both of which test printhead performance.
Part 1 (top) consists of rectangles of pure colors, one for each printhead. This part represents the
print quality that you will get from each color.
Part 2 (bottom) consists of small dashes, one for each nozzle on each printhead. This part
complements the first, and aims more specifically to detect how many faulty nozzles each printhead
has.
Please look carefully at the print. The names of the colors are shown above the rectangles and in the
center of the patterns of dashes.
First look at the upper part of the print (part 1). Each colored rectangle should be a uniform color without
any horizontal lines across it.
Then look at the bottom part of the print (part 2). For each individual colored pattern, check that most
of the dashes are present.
If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color, the printhead
responsible needs cleaning. However, if the rectangles look solid, do not worry about just a few missing
dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles.
Print-quality issues
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Corrective action
Print-quality issues
1.
Clean any faulty printheads (see Clean the printheads on page 179). Then reprint the Image
Diagnostics Print to see whether the problem has been solved.
2.
If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see
whether the problem has been solved.
3.
If the problem remains, consider cleaning your printheads manually (see Clean the printheads
on page 179). You could also try reprinting your current print job, in case it now prints satisfactorily.
4.
If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you
when this is necessary, but it may be worth trying even if the printer has not suggested it. See
Clean the printhead drop detector on page 180.
5.
If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges
and printheads on page 119), or contact HP Support (see Contact HP Support on page 196).
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Check the driver you are using to print with. If it is a non-HP driver, consult the driver vendor about
the problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can
be downloaded from http://www.hp.com/go/designjet/.
If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with
the RIP.
Check that your printer's firmware is up to date. See Update the firmware on page 138.
Check that you have the right settings in your software application.
Print-quality issues
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Print-quality issues
176 Chapter 15 Troubleshooting print-quality issues
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177
Check that you have the correct type of cartridge (model number).
2.
Check that the colored label on the cartridge is the same color as the label on the slot.
3.
Check that the cartridge is correctly oriented, with the letter or letters marking the cartridge label
right-side up and readable.
CAUTION: Never clean inside the ink cartridge slots.
Reseat: you are recommended to remove the cartridge and then reinsert it.
Replace: you are recommended to replace the cartridge with a new cartridge.
Check that you have the correct type of printhead (model number).
2.
Check that you have removed the two orange protective caps from the printhead.
3.
Check that the colored label on the printhead is the same color as the label on the slot.
4.
Check that the printhead is correctly oriented (compare with the others).
5.
Check that you have correctly closed and latched the printhead cover, see Insert a printhead
on page 127.
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1.
From the front panel, turn the power off then on.
2.
Check the front-panel display message, if it shows the ready message, the printer is ready to print.
If the problem remains continue with the next step.
3.
4.
Clean the electrical connections on the backside of the printhead with a lint free cloth. You can
carefully use a mild rubbing alcohol if moisture is needed to remove residue. Do not use water.
CAUTION: This is a delicate process and may damage the printhead. Do not touch the
nozzles on the bottom side of the printhead, especially not with any alcohol.
5.
6.
Check the front-panel display message. If the problem remains, try a new printhead.
Cleaning all printheads uses more ink than cleaning a single pair.
If you have cleaned the printheads using the Clean printheads procedure from the front panel and are
still experiencing image quality problems, you can try cleaning the printhead nozzles manually using the
following procedure.
CAUTION: This is a delicate process and may damage the printhead. Do not touch the electrical
connections on the backside of the printhead.
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You must remove the printhead, see Remove a printhead on page 124, and using a lint free cloth, clean
the bottom of the printhead until the residue is removed.
1.
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To avoid an electric shock, switch the printer off and unplug it.
3.
4.
Find the printhead drop detector beside the stored printhead carriage.
5.
2.
6.
With a dry lint free cloth, wipe the surface of the drop detector to remove any non-visible debris.
7.
8.
9.
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If the paper has jammed, it is recommended that you reinsert the printheads and initiate
If the realignment process is running and the wrong paper is loaded, press the Cancel key on the
front panel.
CAUTION: Do not print if the realignment process has been canceled. You can restart the
alignment with the Image Quality Maintenance menu procedure.
2.
Load the paper you wish to use, see Paper handling on page 35. You can use a roll or cut sheet,
however, it must be A3 landscape or larger.
CAUTION: Do not use transparent or semi-transparent paper to align the printheads.
3.
Remove and re-insert all the printheads, see Remove a printhead on page 124 and Insert a
printhead on page 127. This starts the printhead alignment procedure.
4.
Ensure the window is closed, as a strong light source near the printer during printhead realignment
can affect alignment.
5.
The process takes about six minutes. Wait until the front-panel display shows the process complete
before using the printer.
NOTE: The printer prints a calibration image. Do not worry about the image. The frontpanel display shows any errors in the process.
Load the paper you wish to use, see Paper handling on page 35. You can use a roll or cut sheet,
however, it must be A3 landscape or larger (420 by 297 mm).
CAUTION: Do not use transparent or semi-transparent paper to align the printheads.
2.
Press the Menu key to return to the main menu and select the Image Quality Maintenance menu
, then Align printheads. The printer checks to see if it has enough paper to run the
icon
realignment.
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NOTE:
3.
If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern.
Ensure the window is closed, as a strong light source near the printer during printhead realignment
can affect alignment.
4.
The process takes about five minutes. Wait until the front-panel display shows the process
complete before using the printer.
The paper used was not valid, repeat the alignment with valid paper
Printhead health problems, clean printheads, see Clean the printheads on page 179
The alignment was done with the window open, repeat the alignment with the window closed
If the problem persists after using valid paper, cleaning the printheads, and keeping the window closed,
there may be a failure in the scanning system needing reparation or the printheads, although clean, may
not work and need to be replaced.
Test printhead separately: you are recommended to test the printheads individually to find the
failing printhead. Remove all the printheads and insert them alone one by one, closing the latch
and the carriage cover after every insertion. The front-panel display indicates the failing one
showing the reseat or replace message.
Reseat: you are recommended to remove the printhead and then reinsert it. If that fails, clean the
electrical connections, see The front-panel display recommends reseating or replacing a
printhead on page 179. If that fails, replace the printhead with a new printhead, see Remove a
printhead on page 124 and Insert a printhead on page 127.
Replace: the printhead is failing. Replace the printhead with a working printhead, see Remove a
printhead on page 124 and Insert a printhead on page 127.
Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to change the
printheads).
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Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
Printer alerts
185
You may have an electrical power problem. If there is no activity at all from the printer, and the front
panel does not respond, check that the power cable is connected correctly and that there is power
available at the socket.
Nesting may be on and the printer is waiting for the specified nest wait time before calculating the
appropriate nests. In this case, the front panel shows the remaining time needed for nesting.
You may have the wrong graphic language setting, see Change the graphic language setting
on page 32.
You may not have installed in your computer the correct driver for your printer, see the Assembly
instructions.
If you are printing on a sheet, you must specify sheet as the paper source in your printer driver.
The printer may be holding the job for paper or accounting information, see Job status
messages on page 113.
You may have requested a print preview from your printer driver. This is a function you can use to
check that the image is the one you want. In this case, the preview is displayed on your screen,
and you must click the Print button to start printing.
If you are using Mac OS with a USB connection, you may find that you need to change the data
, then Printing preferences > PS > Select
encoding. Select the Setup menu icon
encoding > ASCII. Then configure your application to send ASCII data.
Did you set the print-quality to Best or Max Detail? Best-quality and maximum detail prints take
longer.
Did you specify the correct paper type when loading the paper? Photo and coated papers require
more drying time between passes. To find out the printer's current paper type setting, see View
information about the paper on page 54. Some paper types require more time for printing.
Do you have a network connection to your printer? Check that all components used in the network
(network interface cards, hubs, routers, switches, cables) are capable of high-speed operation. Is
there a lot of traffic from other devices on the network?
Did you specify Extended drying time in the front panel? Try changing the drying time to
Optimal.
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In the Windows driver dialog: select the Paper/Quality tab, then select your paper type in the
Paper Type drop-down list.
In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then select your paper
type in printer in the Paper Type drop-down list.
In the Mac OS PS Print dialog (T1100ps): select the Image Quality panel, then select your paper
type in the Paper Type drop-down list.
NOTE:
The front-panel display does not show the Receiving message when you have sent an image to
the printer.
Your computer displays an error message when you are trying to print.
Your computer or printer hangs (stays idle), while communication is taking place.
Your printed output shows random or inexplicable errors (misplaced lines, partial graphics etc.)
Ensure that you have selected the correct printer in your application, see Printing on page 59.
Ensure that the printer works correctly when printing from other applications.
Remember that very large prints may take some time to receive, process, and print.
If the printer is connected to a network, try using it when connected directly to your computer
through a USB cable.
If your printer is connected to your computer through any other intermediate devices, such as switch
boxes, buffer boxes, cable adapters, cable converters, etc., try using it when connected directly to
your computer.
Ensure that the graphic language setting is correct, see Change the graphic language setting
on page 32.
If the printer is connected with a USB, try to disconnect and reconnect the USB cable with the
computer.
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Select Advanced > Web Services > Printer Utility Software > Enable.
whichever paper is loaded. Load your desired paper, see Paper handling on page 35, and select your
paper type specifically in the driver.
3.
If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu
and select the Connectivity menu icon
again.
4.
5.
If you still cannot connect, switch the printer off and back on with the Power key on the front panel.
2.
3.
If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu
and select the Connectivity menu icon
again.
4.
5.
6.
Ensure that you see IP enabled. If not, you may need to use a different connection.
If you are using a proxy server, try bypassing the server and accessing the Web server directly.
In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN
Settings, and check the Bypass proxy server for local addresses box. Alternatively, for more
precise control, click the Advanced button and add the printer's IP address to the list of exceptions,
for which the proxy server is not used.
In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies: Change
Settings button. Add the printer's IP address or its domain name to the list of exceptions, for which
the proxy server is not used.
If you still cannot connect, switch the printer off and back on with the Power key on the front panel.
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CAUTION: If you turn the printer off before the file system check has finished, the file system
could be seriously damaged, making the printer's hard disk unusable. In any case, the file system
check will restart from the beginning whenever you turn the printer on again.
A file system check is scheduled every 90 days, in order to maintain the hard disk's file system integrity.
NOTE: When the printer is powered back on, it takes about three minutes to initialize and check
and prepare the printheads. However, it can take up to 40 under some conditions, for example,
when the printer has not been used for a long period of time and requires more time to prepare
the printheads.
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Print Preview
Rotation
Scaling
A file system check is taking place; it can take up to 40 minutes. Please wait until it finishes.
If you are using the HP-GL/2 driver, the following features are not available.
Print Preview
To get the same results, use the equivalent features available in QuarkXPress.
Printer alerts
Your printer can communicate two types of alerts:
Errors: Mainly alerting you to the fact that the printer is unable to print. However, in the driver,
errors can also alert you to conditions that could ruin the print, such as clipping, even if the printer
is able to print.
Warnings: Alert you when the printer needs attention either for an adjustment, such a calibration
or for a possible unprintable situation, such a preventive maintenance or low ink.
There are four different alerts communicators within your printer's system.
Front-panel display: The front panel only shows the most relevant alert at a time. It generally
requires the user to press the OK key for confirmation, but in the case of a warning, it disappears
after a timeout. There are permanent alerts, such as "ink cartridge low on ink", that reappear when
the printer becomes idle and there is not another more severe alert.
TIP: From the front panel display you can configure paper mismatch alerts, see Handle
paper conflicts on page 22.
Embedded Web Server: The upper-right corner of the EWS screen shows the Printer status. If
there is an alert in the printer, the status shows the alert text.
Driver: The driver shows alerts. The driver warns about job configuration settings that may produce
a problem in the final output. If the printer is not ready to print, it displays a warning.
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS): To see alerts in these
applications, go to the Overview tab and review the Items needing attention list on the right-hand
side.
By default, alerts are only displayed when you are printing and there are printing problems, for
example: cartridge low or out of ink or printer out of paper. If alerts are enabled and there is a
problem that prevents printing, you see a pop-up window, which explains why the printer is not
going to print. Follow the instructions to achieve your required result.
NOTE: There are environments that do not support bidirectional communication, for
example: a shared Mac OS computer or a Windows computer connected to the printer with
USB. In those cases, alerts do not reach the job owner.
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Occasionally you may see one of the following messages appear on the front-panel display. If so, please
follow the advice in the Recommendation column.
If you see an error message that does not appear here, and you feel in doubt about the correct response,
contact HP Support. See Contact HP Support on page 196.
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Message
Recommendation
IO error
IO warning
191
Front-panel errors
Front-panel errors
Message
Recommendation
The image is too large for the paper or for the printer. Load
larger paper if possible, or reduce the image size.
The paper type or print quality specified for the job are
incorrect. Change the loaded paper type or the print settings.
Make sure that you have selected the correct firmware update
file. Then try again to perform the update.
Recommendation
Restart the printer. If the problem persists, contact HP Support. See Contact HP Support
on page 196.
Restart the printer. If the problem persists, contact HP Support. See Contact HP Support
on page 196.
52:01
The printer needs internal cleaning. See Clean the printhead drop detector on page 180. If the
problem persists, contact HP Support. See Contact HP Support on page 196.
61:01
The file format is wrong and the printer cannot process the job. Check the graphic language
setting of your printer (see Change the graphic language setting on page 32). If you are sending
PostScript from Mac OS over a USB connection, select ASCII encoding in both the driver and
the application. Check for the latest firmware and driver releases.
Update your printer's firmware. See Update the firmware on page 138.
74.1
Try the firmware update again. Do not try to use your computer while the update is in progress.
If the problem persists, contact HP Support. See Contact HP Support on page 196.
79
Restart the printer. If the problem persists, contact HP Support. See Contact HP Support
on page 196.
94, 94.1
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19 HP Customer Care
Introduction
HP Professional Services
HP Instant Support
HP Proactive Support
Contact HP Support
HP Customer Care
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193
Introduction
HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,
providing comprehensive, proven support expertise and new technologies to give you unique end-toend support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair
and exchange services, phone and Web support, software updates, and self-maintenance services. To
find out more about HP Customer Care, please visit us at:
http://www.hp.com/go/designjet/
or call us on the telephone (see Contact HP Support on page 196).
HP Professional Services
Knowledge Center
Enjoy a world of dedicated services and resources to ensure you always get the best performance from
your HP Designjet products and solutions.
Join the HP community at the Knowledge Center, your large-format printing community at
http://www.hp.com/go/knowledge_center/djt1100/ for 247 access to:
HP Customer Care
Multimedia tutorials
Downloads the latest printer firmware, drivers, software, paper profiles, etc.
Workflows and detailed advice for completing various printing tasks from particular software
applications
Forums for direct contact with the experts, both HP and your colleagues
Supplies Center for all you need to know about ink and paper
By customizing your registration for the products you have purchased and your type of business, and
by setting your communication preferences, you decide the information you need.
HP Start-Up Kit
The HP Start-Up Kit is the DVD that comes with your printer; it contains the printer's software and
documentation, including introductory multimedia tutorials to help you to get a good first print.
Same business day, within four hours (may not be available in all countries)
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HP Installation
The HP Installation service unpacks, sets up, and connects the printer for you.
This is one of the HP Care Pack services; for more information, please visit http://www.hp.com/go/
lookuptool/.
HP Instant Support
HP Instant Support Professional Edition is HP's suite of troubleshooting tools that collect diagnostic
information from your printer and match it with intelligent solutions from HP's knowledge bases, allowing
you to resolve problems as quickly as possible.
You can start an HP Instant Support session by clicking on the link provided by your printer's Embedded
Web Server. See Access the Embedded Web Server on page 30.
To be able to use HP Instant Support:
You must have a TCP/IP connection to your printer, because HP Instant Support is accessible only
through the Embedded Web Server.
You must have access to the World Wide Web, because HP Instant Support is a Web-based
service.
HP Instant Support is currently available in English, Korean, Simplified Chinese, and Traditional
Chinese.
You can find more information about HP Instant Support at http://www.hp.com/go/ispe/.
HP Proactive Support helps reduce costly printer downtime by preemptively identifying, diagnosing, and
resolving printer issues before they become problems for you. HP's Proactive Support tool is designed
to help businesses of all sizes reduce support costs and maximize productivityall with the click of a
mouse.
A component of the HP Imaging and Printing suite of services, Proactive Support helps you gain control
of your printing environmentwith a clear focus on maximizing the value of your investment, increasing
printer uptime, and reducing printer management costs.
HP recommends that you enable Proactive Support right away to save you time and prevent problems
before they occur, reducing costly downtime. Proactive Support runs diagnostics and checks for
software and firmware updates.
You can enable Proactive Support in HP Easy Printer Care for Windows or HP Printer Monitor for Mac
OS, where you can specify the frequency of connections between your computer and HP's Web server,
and the frequency of diagnostic checks. You can also choose to run the diagnostic checks at any time.
To change these settings:
In HP Easy Printer Care for Windows, select the Tools menu, then HP Proactive Support.
In HP Printer Monitor for Mac OS, select Preferences, then HP Proactive Support.
If Proactive Support finds any potential problem, it notifies you with an alert, which will explain the
problem and recommend a solution. In some cases, the solution may be applied automatically; in other
cases, you may be asked to perform some procedure to solve the problem.
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HP Customer Care
HP Proactive Support
Contact HP Support
HP Support is available to you by telephone. What to do before you call:
If you have installed third-party software drivers and RIPs, see their documentation.
If you call one of the Hewlett-Packard offices, please have the following information available to
help us answer your questions more quickly:
The printer you are using (the product number and the serial number, found on the label at
the back of the printer)
If there is an error code on the front panel, note it down; see Front-panel error messages
on page 191
The printer's Service ID: at the front panel, select the Information menu icon
printer information
, then View
Any special equipment or software you are using (for example, spoolers, networks, switchboxes, modems, or special software drivers)
The cable you are using (by part number) and where you purchased it
If possible, print out the following reports; you may be asked to fax them to the support center
helping you: Configuration, Usage Report, and all pages above from Service Information
(see The printer's internal prints on page 8)
HP Customer Care
Telephone numbers
An up-to-date list of HP Support telephone numbers is available on the Web: please visit
http://welcome.hp.com/country/us/en/wwcontact_us.html. If you have no access to the Web, try one of
the numbers below.
Algeria: 213 17 63 80
Australia: 13 10 47
Austria: 0810 00 10 00
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Denmark: 70 11 77 00
France: 08 26 10 49 49
HP Customer Care
HP Customer Care
Slovakia: 2 50222444
Switzerland: 0848 80 20 20
Tunisia: 71 89 12 22
Ukraine: 44 4903520
Vietnam: 84 8 823 45 30
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20 Printer specifications
Functional specifications
Physical specifications
Memory specifications
Power specifications
Ecological specifications
Environmental specifications
Acoustic specifications
Printer specifications
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199
Functional specifications
Table 20-1 HP 72 ink supplies
Printheads
Two inks in each printhead: gray and photo black, matte black
and yellow, and magenta and cyan
Ink cartridges
Roll Width
Minimum
Maximum
Roll Length
Sheet Width
Sheet Length
Maximum detail
Rendering Resolution
(dpi)
Best
On
1200 1200
On
1200 1200
1200 1200
Off
600 600
600 600
Off
600 600
600 600
On
600 600
600 600
Off
600 600
600 600
Off
300 300
300 300
On
600 600
600 600
Off
600 600
600 600
Off
300 300
300 300
Normal
Fast
Printer specifications
*For a list of supported glossy paper, see Order paper on page 142.
Table 20-4 Margins
Top right and left margins
5 mm = 0.2 inches
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Physical specifications
Table 20-7 Printer physical specifications
24-inch printer
44-inch printer
Weight
Width
Depth
Height
Maximum: 28.8 inches (732 mm) Maximum: 28.8 inches (732 mm)
Memory specifications
Table 20-8 Memory specifications
HP Designjet T1100 Memory (DRAM) supplied
128 MB
256 MB
Hard disk
40 GB
Power specifications
Source
Frequency
5060 Hz
Current
<2A
Consumption
< 200 W
Ecological specifications
This product complies with European Union WEEE and RoHS Directives, and is compliant with the
United States EPA's ENERGY STAR program.
For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search
for ecological specifications.
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Printer specifications
Environmental specifications
Table 20-10 Printer environmental specifications
Temperature range
Humidity range
30% to 60%
20% to 80%
Acoustic specifications
Printer acoustic specifications (declared according to ISO 9296).
Table 20-11 Printer acoustic specifications
Idle sound power level
4.4 B (A)
6.5 B (A)
44 dB (A)
29 dB (A)
Printer specifications
202 Chapter 20 Printer specifications
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Glossary
AppleTalk A suite of protocols that Apple Computer developed in 1984 for computer networking. Apple now
recommends TCP/IP networking instead.
Bonjour Apple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a
computer network technology used in Apple's Mac OS X from version 10.2 onwards. It is used to discover services
available on a local area network. It was originally known as Rendezvous.
Color accuracy The ability to print colors that match the original image as closely as possible, bearing in mind
that all devices have a limited color gamut and may not be physically capable of matching certain colors precisely.
Color consistency The ability to print the same colors from a particular print job from print to print and from
printer to printer.
Color model
Color space A color model in which each color is represented by a specific set of numbers. Many different color
spaces can use the same color model: for instance, monitors generally use the RGB color model, but they have
different color spaces, because a particular set of RGB numbers results in different colors on different monitors.
Cutter A printer component that slides back and forth across the platen to cut the paper.
ESD ElectroStatic Discharge. Static electricity is common in daily life. It is the spark when touching the car door,
or the cling of clothing. Although controlled static electricity has some useful applications, uncontrolled electrostatic
discharges are one of the main hazards to the electronics products. Therefore, to prevent damage some
precautions are needed when setting up the product, or handling ESD sensitive devices. This type of damage may
reduce the life expectancy of the device. One way to minimize uncontrolled ESDs, and therefore reduce this type
of damage is by touching any exposed grounded part of the product (mainly metal parts) before handling ESD
sensitive devices (such as the printheads or ink cartridges). Additionally, to reduce the generation of electrostatic
charge in your body try to avoid working in a carpeted area, and keep your body movements to a minimum when
handling ESD sensitive devices. Also, avoid working in low humidity environments.
Ethernet
Firmware Software that controls your printer's functionality and is stored semi-permanently in the printer (it can
be updated).
Gamut The range of colors and density values reproducible on an output device, such as a printer or monitor.
HP-GL/2 Hewlett-Packard Graphics Language 2: a language defined by HP to describe vector graphics.
I/O
Input/Output: this term describes the passing of data between one device and another.
ICC The International Color Consortium, a group of companies that have agreed on a common standard for color
profiles.
Ink cartridge A removable printer component that stores ink of a particular color and provides it to the printhead.
IP address A unique identifier that identifies a particular node on a TCP/IP network. It consists of four integers
separated by dots.
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Glossary 203
Jetdirect HP's brand name for its series of print servers that allow a printer to be connected directly to a local
area network.
LED Light-Emitting Diode: a semiconductor device that emits light when electrically stimulated.
MAC address Media Access Control address: a unique identifier used to identify a particular device on a network.
It is a lower-level identifier than the IP address. Thus, a device may have both a MAC address and an IP address.
Nozzle
One of many tiny holes in a printhead through which ink is deposited onto the paper.
Paper A thin, flat material made to be written or printed on; most commonly made from fibers of some kind which
are pulped, dried, and pressed.
Platen The flat surface within the printer over which the paper passes while it is being printed on.
Printer driver Software that converts a print job in a generalized format into data suitable for a particular printer.
Printhead A removable printer component that takes ink of one or more colors from the corresponding ink
cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP Designjet T1100 series, each
printhead prints two different colors.
Rendezvous
Spindle
TCP/IP
based.
Apple Computer's original name for its networking software later known as Bonjour.
A rod that supports a roll of paper while it is being used for printing.
Transmission Control Protocol/Internet Protocol: the communications protocols on which the Internet is
USB Universal Serial Bus: a standard serial bus designed to connect devices to computers.
204 Glossary
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Index
A
accessories
order 145
account ID
requiring 25
accounting 116
acoustic specifications 202
administrator's password 24
alerts
errors 190
turn on and off 24
warnings 190
B
banding problems 155
basket
output problems 154
black and white 67
black point compensation 81
blurred lines 165
buzzer on/off 31
C
calibration
color 74
cannot load paper 148
clean the platen 168
clean the printer 132
clipped at bottom 171
clipped image 171
color
adjustment options 77
advantages 74
calibration 74
CMYK 74
emulation 79
fading 171
inaccurate 170
printer emulation 76
profile 74
RGB 74
color management
from drivers 75
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from EWS 80
from front panel 82
from PS drivers 78
options 76
process 74
components of printer 4
computer communication
printer/computer
communications issues 187
configure 31
connect the printer
choose a method 12
Mac OS direct 18
Mac OS network 14
Windows direct 13
Windows network 12
contrast in front panel 31
core adaptors 37, 40
crop lines 68
Customer Care 194
cutter
on/off 56
cutter, replace 132
D
disk erase, secure 139
draft for revision, print 86
draft printing 66
driver features
QuarkXpress 189
driver preferences 25
drying time
change 56
E
ecological specifications 201
economize
on ink 70
on paper 69
Embedded Web Server
access 30
cannot access 188
ink and paper usage 116
Index 205
print quality 61
printer utility software 187
printhead information 124,
162, 166
rendering intent 83
replace ink cartridges 121
replace printheads 125
reprint 112
reset cutter life counters 132
reset paper advance 157
resize 64
RGB source profile 82
select display contrast 31
select drying time 56
select graphics language 33
select I/O timeout 171
select language 29
select paper size 62
select paper type 150, 151
select units 31
select wait time 70
sleep mode wait time 31
unload paper 7, 49, 53, 54
view configuration 14
view connectivity
information 188
view ink levels 7, 132
view loaded paper 7, 54,
132, 156, 160, 161, 162,
165, 166, 167, 168, 170,
172
view printer information 196
functional specifications 200
G
graininess 166
graphic languages 201
gray shades 67
H
hard disk specification 201
HP Care Packs 194
HP Customer Care 194
HP Installation 195
HP Instant Support 195
HP Proactive Support 195
HP Start-Up Kit 194
HP Start-Up Kit CD/DVD 2
HP Support 196
HP-GL/2 32
I
image diagnostics print 172
206 Index
image problems
clipped at bottom 171
clipped image 171
missing objects 172
PDF problems 172
Visio 2003 189
ink
economical use of 70
usage 116
ink cartridge
about 120
cannot insert 178
insert 122
maintenance 137
order 142
remove 121
specification 200
status 120
Instant Support 195
internal prints 8
J
Jetdirect print server 146
job
create 60
submit 60
job queue
Embedded Web Server 110
job preview; Embedded Web
Server 110
job status 113
K
Knowledge Center 194
L
language 29
line length accuracy 165
line thickness 162
load paper
cannot load 148
general advice 36
paper not in driver 150
roll cannot load 148
roll cannot load 24-inch 148
roll cannot load 44-inch 149
roll into 24-inch printer 41
roll into 24-inch printer easy
load 41
roll into 24-inch printer with
paper menu 44
roll into 44-inch printer 45
roll into 44-inch printer easy
load 45
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scuffing 167
stepped lines 162
vertical lines of different
colors 169
white spots 169
wizard 160
printer does not print 186
printer software
Mac OS uninstall 19
Windows uninstall 14
printer stand 146
printer status 132
Printer Utility
access 29
cannot access 187
language 30
printer's main components 4
printer's main features 4
printhead
about 123
align 182
cannot insert 178
clean; purge 179
insert 127
order 142
remove 124
replace, reseat 179
specification 200
status 124
printhead cleaner
specification 200
printhead drop detector
clean 180
printing resolutions 200
Proactive Support 195
project, print 88
Q
quality, high 66
QuarkXpress, unavailable driver
features 189
R
rendering intent 81
reprint a job 112
rescale a print 64
roll paper
24-inch load 41
24-inch spindle load
44-inch load 45
44-inch spindle load
unload 49
36
38
S
safety precautions 2
scale a print 64
scratched prints 167
scuffed prints 167
secure disk erase 139
security password 24
sheet paper
load 50
unload 53
shortcuts 63
sleep mode wait time 31
slow printing 186
software 8
software update 138
specifications
acoustic 202
ecological 201
environmental 202
functional 200
graphic languages 201
hard disk 201
ink supplies 200
margins 200
mechanical accuracy 201
memory 201
paper size 200
physical 201
power 201
printing resolutions 200
spindle
24-inch roll load 36
44-inch roll load 38
stand 146
statistics
ink cartridge 120
printer usage 116
status 113
stepped lines 162
store the printer 137
submit job 60
support services
HP Care Packs 194
HP Customer Care 194
HP Instant Support 195
HP Proactive Support 195
HP Start-Up Kit 194
HP Support 196
Knowledge Center 194
printer installation 195
warranty extensions 194
T
telephone numbers 196
Index 207
U
unload paper
roll 49
roll out of paper 50
roll with paper 49
sheet 53
sheet with paper menu 54
sheet with Unload paper
key 54
usage information
turn on and off 23
using this guide 2
V
Visio 2003, no output 189
W
warranty extensions 194
208 Index
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