How To Use Clone Tool PDF
How To Use Clone Tool PDF
How To Use Clone Tool PDF
This document describes how to use the Fiery Clone Tool DVD to clone (copy) the contents
of the Print Server hard disk drive (HDD) to an image file. The resulting clone image file
contains the entire contents of the Print Server C, D, and E HDD partitions, with the
exception of any print jobs in the print queues.
The Fiery Clone Tool allows you to save the successfully cloned image file to a folder on the
Print Server HDD or a USB storage device connected to the Print Server. The clone image
can later be transferred to a DVD if you have DVD burning (write) software (see Burning
a clone image to DVDs on page 8) or a networked location for safe-keeping. Later, you can
restore the clone image to the Print Server in order to return the system to a previous
configuration.
Select an interface
-orRemote
computer
Print Server
with FACI
E:\Clone_Images
USB drive
E:\Clone_images on the Print Server HDD
Print Server
Control Panel
Select an interface
-or-
Remote
computer
Print Server
with FACI
-orE:\Clone_Images
Print Server
Control Panel
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A clone image can only be restored to the Print Server from which it was copied; it cannot be
transferred to another Print Server. If you are unable to restore a system using the clone
image, reinstall the Print Server software from the System and User software DVDs as
described in the Print Server Installation and Service Guide. If you do not have access to the
System and User software DVDs and/or the Installation and Service Guide, contact your
authorized service/support center.
The Fiery Clone Tool DVD runs from the Print Server media drive. When the
Fiery Clone Tool completes start up, it prompts you to select one of the following interfaces
to access the Fiery Clone Tool functions:
The Fiery Advanced Controller Interface (if present) connected to the Print Server (FACI;
includes a monitor, keyboard, and mouse)
The Print Server Control Panel (LCD)
A remote computer with network access to the Print Server (requires the Print Server IP
address)
When you select an interface, other interfaces are deactivated while the Fiery Clone Tool is in
use.
displays and the system shuts down. For a list of supported Print Servers, see Specifications
on page 3.
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Specifications
Requirements for
Specifications
Print Server
N OTE : The Fiery Clone Tool cannot recognize unformatted USB drives.
Remote computer Web browser
Windows:
Internet Explorer 7 or higher
Firefox 2 or higher
Macintosh:
Safari 2.x or higher
Firefox 2 or higher
N OTE : To access Fiery Clone Tool functions from a remote computer, the Print Server must have a
valid IP address and be accessible on the network.
Replacement HDD(s)
N OTE : The Fiery Clone Tool cannot restore a clone image to a smaller capacity
replacement HDD.
If replacing a HDD(s) in a system with a RAID 0 disk array, install the System Software DVD prior
to using the Fiery Clone Tool. The Fiery Clone Tool will provide a warning message when this is
required.
DVDs (for restoring)
N OTE : Do not install DVD burning software on the Print Server. Installation of unauthorized
third-party software is not supported.
N OTE : The Fiery Clone Tool does not support Windows folder encryption or compression.
Both attributes are disabled by default on all shipping Print Servers. If these attributes are
enabled on a Print Server, the Print Server is prevented from backing up encrypted or
compressed folders.
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Fiery Clone Tool, it is best to complete service procedures before using the Fiery Clone Tool.
Only an authorized service technician should replace Print Server hardware.
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If you select the Print Server Control Panel (LCD) as your interface when creating a clone
image, the Fiery Clone Tool creates a file name for you automatically.
Do not zip files or folders within E:\Clone_images. The Fiery Clone Tool restore
function cannot recognize clone images that have been zipped.
Procedure
Perform the following procedure to create a clone image.
TO CREATE A CLONE IMAGE
1. If the destination for the clone image will be a USB drive, attach a formatted USB drive to an
available USB port on the Print Server.
2. Make sure that the destination drive (HDD or USB) has enough free space to hold the clone
image.
Clone images typically require between 4GB and 8GB of free space. If necessary, make space
on the destination drive or obtain an external drive with enough free space.
3. If you intend to use a remote computer to access the Clone image function, make sure that
the Print Server you will be cloning is available on the network.
4. Verify that the Print Server is not receiving, processing, or printing any files.
If necessary, wait for the Print Server to finish processing and printing jobs and reach Idle. For
information about how to verify the Idle state, see the user documentation that accompanies
the Print Server.
5. Insert the Fiery Clone Tool DVD into the Print Server media drive.
6. Reboot the Print Server through the Control Panel shutdown menu or the Start menu (if a
monitor is present).
IMPORTANT: Do not use the Print Server power or reset buttons to reboot. Doing so
generates an error message (see Error messages on page 13). For information about
how to shut down and reboot the system, see the user documentation that accompanies
the Print Server.
7. Allow the Print Server to reboot from the DVD and launch the Fiery Clone Tool.
When the Print Server finishes rebooting from the Fiery Clone Tool DVD, choose one of the
following interfaces to use during the clone process:
Monitor, keyboard, and mouse (if present) connected to the Print Server
The Print Server Control Panel (LCD)
A remote computer with network access to the Print Server (requires the Print Server IP
address)
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Action
Action
To select the
monitor as your
interface, click
Start.
Start
Remote computer
To use this interface,
enter this IP address
[xx.xx.xx] into a web browser
on any computer on
your network.
Press YES to
accept license
Select I Accept to
accept the license
agreement.
License agreement
I Accept
Create image
Restore from image
Reboot
Shutdown
Main Menu
Do Not Accept
Select Create
clone image to
proceed
Click Restore clone image to replace the contents of the Fiery HDD with a
specified clone image.
Reboot
Shutdown
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Action
Fiery HDD
USB drive
Cancel
Destination Directory:
Fiery HDD
Clone Image
successfully
created. Clone
file name:
Success
OK
USB drive
Comments:
Action
Enter a filename,
select a
destination for
the clone image,
and then select
Continue.
To return to the
previous screen,
select Cancel.
Continue
Cancel
OK
file name:
E:\Clone_Images
/28_Feb_2009
Success
Create image
Restore from image
Reboot
Shutdown
Main Menu
Select Finish.
Remove the
Fiery Clone Tool
DVD when it
ejects.
E:\Clone_Images.
Click Finish to reboot the Fiery.
Finish
Remove the Fiery Clone Tool DVD when it ejects automatically.
If the Print Server does not reach Idle, see Error messages on page 13.
9. Reattach any dongles or USB devices that you removed earlier.
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Fiery Clone Tool, it is best to complete service procedures before using the Fiery Clone Tool.
Only an authorized service technician should replace Print Server hardware.
The restore function allows you to restore the clone image from any one of the following
sources:
The Print Server HDD (unless a replacement HDD has just be installed)
A formatted USB drive attached to the Print Server
DVD(s) in the Print Server media drive
The restore function examines all available sources (Print Server HDD, USB drive, or DVD
in the media drive) for clone images and displays them in a list on the Fiery Control Panel and
monitor (if present).
N OTE : The list of clone images on the Fiery Control Panel includes only clone images which
are valid for your particular Print Server. The list displayed on the monitor includes both
valid and invalid clone images. An X indicates an invalid clone image.
will provide a warning message in this case), follow the instructions in the Installation
and Service Guide to replace the HDD, or contact your authorized service/support
center. Once the HDD is installed in the Print Server, you must partition the new
HDD by installing the System Software DVD prior to using the Fiery Clone Tool.
When prompted to insert the User Software DVD, you can instead insert the
Fiery Clone Tool DVD, reboot the system, and use the Fiery Clone Tool to restore the
Print Server from a saved clone image.
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Procedure
Perform the following procedure to restore a clone image.
TO RESTORE A CLONE IMAGE
1. If the clone image you are restoring is on a USB drive, attach the USB drive to an available
USB port on the Print Server.
2. Remove all other USB drives or external storage devices that may be connected to the
Print Server.
You may leave the copier/printer interface cable(s) attached to the Print Server.
3. If you are using a remote computer to access the Fiery Clone Tool functions, make sure that
the Print Server is available on the network.
4. Verify that the Print Server is not receiving, processing, or printing any files.
If necessary, wait for the Print Server to finish processing and printing jobs and reach Idle. For
information about how to verify the Idle state, see the user documentation that accompanies
the Print Server.
5. Insert the Fiery Clone Tool DVD into the Print Server media drive.
6. Reboot the Print Server through the Control Panel shutdown menu or the Start menu (if a
monitor is present).
IMPORTANT: Do not use the Print Server power or reset buttons to reboot. Doing so will
generate an error message (see Error messages on page 13). For information about
how to shut down and reboot the system, see the user documentation that accompanies
the Print Server.
7. Allow the Print Server to reboot from the DVD and launch the Fiery Clone Tool.
When the Print Server finishes rebooting from the Fiery Clone Tool DVD, you can choose
one of the following interfaces to use during the restore process:
Monitor, keyboard, and mouse connected to the Print Server (if present)
Print Server Control Panel (LCD)
Remote computer with network access to the Print Server
(Continued on next page.)
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Action
Action
To select the
monitor as your
interface, click
Start.
Start
Remote computer
To use this interface,
enter this IP address
[xx.xx.xx] into a web browser
on any computer on
your network.
Press YES to
accept license
Select I Accept to
accept the license
agreement.
License agreement
I Accept
Create image
Restore from image
Reboot
Shutdown
Main Menu
Do Not Accept
Select Restore
clone image to
proceed.
Click Restore clone image to replace the contents of the Fiery HDD with a
specified clone image.
Reboot
Shutdown
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Action
Fiery HDD
USB drive
DVD
Image:
28_FEB_2009_2310
18_FEB_2009_1655
26_FEB_2009_1702
28_FEB_2009_231..
26_FEB_2009_170..
21_FEB_2009_123..
18_FEB_2009_165..
Select clone image
Restore completed
successfully
OK
Select OK to continue.
Device:
21_FEB_2009_1230
Fiery internal
18_FEB_2009_1655
Comments:
Select Reboot or
Shut Down.
Reboot
Shut Down
Eject DVD
Restore
Cancel
DVD source only: If you are restoring from DVDs, other clone
images which may reside within E:\Clone_images on the HDD will
be deleted.
If you are restoring from DVDs and have not yet ejected the Fiery
Clone Tool DVD and inserted the DVD containing the first part of
the clone image (first source DVD), select Eject DVD, remove the
Fiery Clone Tool DVD, and then insert the first source DVD. You
may need to select Cancel to return to the previous screen, and then
select Restore again in order for the Fiery Clone Tool to find the
clone image on the source DVD.
At the message Please insert volume no. 2, remove the first source
DVD and insert the second source DVD to continue the restoration
process.
Success
Action
Select Finish.
Remove the
Fiery Clone Tool
DVD when it
ejects.
Finish
Reboot
Remove the Fiery Clone Tool DVD when it ejects automatically.
OK
Reboot
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If the Print Server does not reach Idle, see Error messages on page 13.
9. Reinstall any dongles or USB devices that you removed earlier.
Error messages
See the following table for information on specific error messages. After you locate the specific
error message, apply the suggested solution. If an error condition cannot be corrected,
reinstall the Print Server software from the System and User software DVDs as described in
the Print Server Installation and Service Guide. If you do not have access to the System and
User software DVDs and/or the Installation and Service Guide, contact your authorized
service/support center.
Error message on Control Panel
Solution:
Solution:
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Solution:
Make sure the USB drive or the HDD
has enough free space to hold the clone
image. Clone images typically require
between 4GB and 8GB of free space.
If the USB drive or HDD does not have
enough free space to hold the clone
image, you must make space on the drive
or obtain a drive with enough free space.
Solution:
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Solution:
Remove all but the designated USB drive
from the Print Server before creating or
restoring a clone image.
Solution:
If available, use a different clone image.
If another clone image is not available,
reinstall System and User software from
the System Software DVDs as described
in the Installation and Service Guide. If
you do not have access to the System
Software DVDs and/or the Installation
and Service Guide, contact your
authorized service/support center.
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Solution:
Power off the Print Server, reconnect the
USB drive, power on, and then try the
clone/restore procedure again.
If the problem persists, attach the USB
drive to another USB port on the
Print Server.
If the problem persists, try using a
different USB drive to save the clone
image.
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Solution:
Solution:
Restart the restore process and select the
appropriate clone image for the
Print Server.
If the problem persists, do the following:
Remove the Fiery Clone Tool, insert
the System Software DVD, and reboot
the Print Server. Allow the System
Software DVD to partition the new
HDD.
When prompted to insert the User
Software DVD, instead insert the
Fiery Clone Tool DVD, reboot the
system, and then use the
Fiery Clone Tool to restore the
Print Server from a saved clone image.
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Solution:
Page 20 of 21
Solution:
Solution:
Select Shut Down from the
Fiery Clone Tool interface.
Remove the Fiery Clone Tool DVD from
the media drive.
Power on the Print Server and let it finish
booting to an idle state.
Select Shut Down from the Control Panel
or the Windows Start menu.
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Solution: