Cost Benefit Analysis
Cost Benefit Analysis
Cost Benefit Analysis
Conclusion:
Cost/Benefit Analysis is a powerful, widely used and relatively easy tool for
deciding whether to make a change. To use the tool, first work out how much the
change will cost to make. Then calculate the benefit you will from it. Where costs or
benefits are paid or received over time, work out the time it will take for the benefits
to repay the costs. Cost/Benefit Analysis can be carried out using only financial
costs and financial benefits. You may, however, decide to include intangible items
within the analysis. As you must estimate a value for these, this inevitably brings an
element of subjectivity into the process
Example:
Example: A sales director is deciding whether to implement a new computerbased contact management and sales processing system. His department has only
a few computers, and his salespeople are not computer literate. He is aware that
computerized sales forces are able to contact more customers and give a higher
quality of reliability and service to those customers. They are more able to meet
commitments, and can work more efficiently with fulfillment and delivery staff. His
financial cost/benefit analysis is shown below: Costs:
New computer equipment:
10 network-ready PCs with supporting software @ $2,450 each
1 server @ $3,500 3 printers @ $1,200 each Cabling & Installation @
$4,600