Phases of Quality
Phases of Quality
Phases of Quality
II.
How much [aims at defining the costs of performing works and decide
whether they are appropriate or not].
** Very important note: The above-mentioned questions declare all
the different aspects for improvement [the point of improvement
the reason the location the time the performers the method of
performance the cost]. Consequently, a work team is established
based on the field to be improved and not on all fields. This
represents the guidelines to the performers for quality.
Quality cost management
Quality cost management can be defined as being the cost of the production
that is not conforming to specifications (The costs of preparing and
developing). Quality costs can be classified into the following types:
1.
Protection costs: These are the costs connected with the efforts of
preventing mistakes, i.e. the costs relevant to guaranteeing the production of
the product or service at the required quality from the first trial.
Consequently, these costs take place prior to starting the production such as
the following:
Quality planning: These are the costs of setting the overall plan of
quality and also the specialized plans devoted to quality.
Revision of the new product: these include the costs of auditing and
controlling on quality specifications of the new product, evaluating the
new designs, evaluating the suppliers, the costs of preparing the
marketing studies to determine the quality requirements from the view
point of the customers.
Training: The costs of preparing, developing, and maintaining training
programs for those who implement quality programs.
Quality data: These refer to the costs of collecting, classifying, and
analyzing the quality data, then issuing quality reports.
Examination equipment: The cost of setting and developing the
equipments required for examination and selection.
Evaluation costs: These are the costs relevant to fixing the defects of the
product after production and before it reaches the customer. Examples to
these costs are:
Costs of examination and testing: These are the costs of operating
the quality laboratories in all the stages of production.
Costs of quality control: These are the costs accompanying the
quality system and checking whether they achieve the anticipated
target or not.
3.
Costs of internal failure: These are the costs related to the failure to
achieve the preplanned quality measures which can be discovered before the
product delivery to the consumer. Examples are:
Salvation costs: These are the costs of raw materials of the products
that were not sold out or being fixable.
Costs of reoperation: The costs devoted to reworking for fixing
product defects or errors.
Costs of reexamination: The costs of examining what was reoperated to make sure of its conformance.