Useful English Phrases at The Airport: 1) Buying A Ticket

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Useful English Phrases

at the Airport
1) Buying a ticket
I'd like to reserve two seats to New York.
Will that be one way or round trip?
How much is a round trip ticket?
It's $819. Will you pay by check or by credit card?
Here's my Visa Card. Can we get an aisle seat please?
You can choose your seat when you check in.
2) Checking In
Can I see your ticket and passport, please?
Here they are. Can we get one seat near the aisle?
Yes, that's no problem. You're in seats 27B and 27C.
Thanks. Where do we go next?
Go to Gate A8, straight ahead then turn left.

3) On the Airplane
Would you like something to drink?
Could I have Coke with no ice?
Here you are. Please fill out this form before the plane lands.
What is this form for?
It's a Customs and Immigration form. You will use that in the airport before you can enter the
country.
4) The Arrival
Thank you for flying East West Airlines!
I had a good trip. Thanks for your help.
It was our pleasure and we hope to see you again.
5) Getting through Customs
Do you have anything to declare?
I just have one bottle of wine. It's a gift for my friend.
How much wine is in the bottle?
It contains 750ml.
That's fine. Have a nice stay.
6) Getting your luggage

At which carrousel will our luggage be?


At number 5, over there.
Great! I'll get a cart right away.
Be sure you have your luggage ticket.
Yes, it's right here attached to my plane ticket.

7) Going through Immigration


What's in the small bag?
I have a laptop computer and some books.
Could you open it please and turn on your computer.
Sure. It will take a few moments to boot up.
Okay, everything seems okay. You can go.
8) Get out!
Excuse me, where can I get a taxi?
Go down to the end of the hall and the taxis are waiting just outside.
Thank you!

Conversations and phrases for the airport


Agent: Good afternoon! Where are you flying to today?
Dan: Los Angeles.
Agent: May I have your passport, please?
Dan: Here you go.
Agent: Are you checking any bags?
Dan: Just this one.
Agent: OK, please place your bag on the scale.
Dan: I have a stopover in Chicago do I need to pick up my luggage there?

Agent: No, itll go straight through to Los Angeles. Here are your boarding passes your
flight leaves from gate 15A and itll begin boarding at 3:20. Your seat number is 26E.

Dan: Thanks.

Conversation Vocabulary and Phrases

Instead of Where are you flying today? the agent may ask Whats your final
destination? The answer will be the same!

You can say Here you go anytime you give something to somebody

To check your bags means to put them on the airplane inside the cargo
compartment. The small bag you take with you on the airplane is called a carry-on. You
need to put your carry-on bags through the X-ray machine at security.

The scale is the equipment that tells you the weight of your luggage (45 kilograms,
for example)

A stopover or layover is when the airplane stops in a different city before continuing
to the final destination

If the agent says that your luggage will go straight through, it means it will go
directly to the final destination (and you dont need to pick it up during your stopover)

Boarding passes are the tickets that permit you to enter the airplane

When a plane begins boarding, it means that the passengers start to enter the
plane. Usually boarding time is 30-60 minutes before takeoff (when the plane leaves)

Other phrases and conversations

Excuse me, where is the American Airlines check-in desk?

Where is terminal 4?

Where is gate 36?

How many bags can I check?

Will my luggage go straight through, or do I need to pick it up in [Chicago]?

How much is the fee?


If your bag is heavier than the weight limits, or if your bag is larger than the size limits,

you may need to pay extra. an oversized baggage fee or overweight baggage
fee (this can be $75 to $300). Some airlines in the United States also charge a fee for
ALL checked bags (usually $15 to $30).

Please mark this bag as fragile.


Say this if you have fragile or sensitive items in your bag that might break

Is the flight on time?


The agent will respond either Yes if the flight is on time, or Theres a 20-minute delay
(for example) if the flight will leave later than expected.

Extra questions in the U.S.


On flights going to or inside the U.S., you will probably be asked some extra security
questions before or during check-in. Here are some sample questions:

Liquids must be 100 mL or less, and stored in a clear plastic bag


Answer YES to these questions:

Did you pack your bags yourself?

Has your luggage been in your possession at all times?

Are you aware of the regulations regarding liquids in your carry-on?

Answer NO to these questions:

Are you carrying any firearms or flammable materials?

Have you left your luggage unattended at any time?

Has anyone given you anything to carry on the flight?

Conversation #2 Going through Security


There are two pieces of equipment in security: you put your bags through the X-ray
machine, and you walk through the metal detector. The X-ray machine has aconveyor
belt that moves your bags automatically through the machine. You can put small items like
keys or money into plastic bins.

Agent: Please lay your bags flat on the conveyor belt, and use the bins for small objects.
Dan: Do I need to take my laptop out of the bag?
Agent: Yes, you do. Take off your hat and your shoes, too.
(he walks through the metal detector)
[BEEP BEEP BEEP BEEP]

Agent: Please step back. Do you have anything in your pockets keys, cell phone, loose
change?
Dan: I dont think so. Let me try taking off my belt.
Agent: Okay, come on through.
(he goes through the metal detector again)
Agent: Youre all set! Have a nice flight.
The phrase youre all set is a common expression that means youre finished and
everything is OK.
Phrasal Verbs: SET OFF and GO OFF
When the alarm sounds, we say the alarm went off. To describe what caused the alarm to
sound, we say set off for example, My keys set off the alarm or My keys set off the
metal detector.

Announcements at the Gate


Airports are divided into terminals (the major sections of the airport) and each terminal has
many gates. The gate is the door you go through to enter the airplane. Here are a few
announcements you might hear while you are at the gate, waiting for the plane to board.

There has been a gate change.


(this means the flight will leave from a different gate)

United Airlines flight 880 to Miami is now boarding.


(this means its time for passengers to enter the plane)

Please have your boarding pass and identification ready for boarding.

We would like to invite our first- and business-class passengers to board.

We are now inviting passengers with small children and any passengers
requiring special assistance to begin boarding.

We would now like to invite all passengers to board.


(this means everyone can enter the plane)

This is the final boarding call for United Airlines flight 880 to Miami.
(this means it is the FINAL OPPORTUNITY to enter the plane before they close the
doors)

Passenger John Smith, please proceed to the United Airlines desk at gate
12.

Conversation #3: On the plane


The people who work inside the airplane serving food and drinks are called flight
attendants. Both men and women who have this job are called flight attendants. Listen to
this conversation that Dan has with the flight attendant when dinner is served on the flight.

Flight attendant: Chicken or pasta?


Dan: Sorry?

Flight attendant: Would you like chicken or pasta?


Dan: Ill have the chicken.
Flight attendant: Anything to drink?
Dan: What kind of soda do you have?
Flight attendant: Coke, Diet Coke, Sprite, Orange, and Dr. Pepper.
Dan: A Diet Coke, no ice, please.
Flight attendant: Here you go.
Dan: Thanks.

Conversation Tips:
If you didnt understand what the flight attendant said, you can say Sorry? or Pardon?to
ask him or her to repeat it.
If you want to ask for something, you can use the phrase Can I have? or Could I
have? Practice your pronunciation with these common requests:

Can I have a pillow?

Can I have a blanket?

Can I have a pair of headphones? / Could I have a headset?

Could I have some water/coffee/tea?

Could I have some extra napkins?

Finally, if you need to stand up, but there is a person sitting between you and the aisle, you
can say Excuse me and make a motion to start standing up. The person sitting next to you
will understand and stand up to let you get out of your seat.
Youve finished Lesson 16! Now take the quiz to test how well you remember the phrases. In
tomorrows lesson, youll learn English phrases for arriving at the destination airport, going
through immigration, and dealing with common travel problems.

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