Ranchi Telecom District
Ranchi Telecom District
Ranchi Telecom District
P O Stamp
INFORMATION TO CUSTOMER
I) For Fault Repair, Dial: 198
For Customer Care &Billing enquiry,Dial: 1500
Further Details of Customer grievance redressal mechanism is available at our website www.bsnl.co.in.
II) Telephone Bills can be paid by Cash / Cheque / DD / Debit / Credit Cards at the following centers.
(a) All Online Cash Counters and Customer Service Centres of BSNL.
(b) All Head Post Offices and designated Sub / Branch Post Offices up to Pay By Date.
(c) E-Seva Counters up to 3 days after Pay By Date.
(d) All branches of Syndicate / Indian Bank / UTI ATM.
(e) Tech Process / Bill Desk (ECS)/ ICICI Gateway (Credit / Debit Cards).
(f) Payment can also be made through ECS and Internet Banking. For Internet banking please Logon to "www.bsnl.co.in"
III) Cheque / DD May be drawn in favour of AO (Cash), BSNL, Ranchi for making payment at BSNL Bill Collection Centres & CTOs / DTOs. Telephone Bills will be
accepted in CASH up to Rs 5000/-.
IV) For Change of Billing Address, Kindly approach AO(TR) / Commercial Officer of your exchange area.
V) (a) No Migration fee is chargeable for migration to any tariff plan.
(b) No increase is permissible in any item of tariff for a period of SIX months from the date of enrolment of a subscriber under a tariff plan.
(c) No charge to be levied for any service without explicit consent of the consumer.
(d) Refund of Security Deposit for providing telephone service to be made, within 60 days of closure of telephone connection, Otherwise eligible for interest @ 10% Per
Annum.
(e) Please logon for tariff Plan and Financial implications on www.bsnl.co.in.
(f)Broadband Toll Free Help Desk Number -1800 424 1600
VI) Dial 1960 to know the name and address of the customer and STD Codes / 60 seconds pulse rate.
NOTE: 1). BSNL Broadband is available on demand. Speed between 256Kbps / 2 Mb. Contact Commercial Officer concerned / Customer Service Center.
2). Customers are advised to change their password frequently.
3). STD facility on the phone provided to you is available now by default. In case of unwillingness to have STD facility,you may opt
in writing for barring of STD facilty.
ENJOY RING BACK TONES ON BSNL LANDLINE(CALL 56700 For Registration)
SL.No
01
02
03
04
PARTICULARS
Monthly fixed charges
IVRS Charges for 56700
Song Selection (Content charges per RBT download)Excluding access charges using
IVRS/Website
Validity
1000
500
100
50
20
10
5
2
1
Change
TOTAL
X
X
X
X
X
X
X
X
X
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CHARGES
Rs.30
Tollfree
Rs.12.00
30 Days
TO AVOID UNWANTED
TELEMARKETING CALLS: REGISTER
YOUR TELEPHONE NUMBER IN
NDNC REGISTRY CALL 1909 or SEND
SMS "START DND" ON 1909
Customer Id
Account Number
Phone Number
Bill Number & Date
Bill Period
Payment Due Date
Customer Type
Credit Limit
Loyalty Points
3001575407
8001576028
06512462145
151849808 - 07/04/2015
01/02/2015 to 31/03/2015
29/04/2015
Central Government
104.00
Payments Received
Balance Amount
Adjustments
Amount Payable
(Ignore, if paid)
916.27
C=A-B
917.00
-0.73
0.00
E+C-D
1,086.74
1,087.00
Late Fee shall be levied in the next bill @ 2% of the outstanding amount pending after Pay By Date. Minimum Late Fee is Rs 10/-.
Account Level Details
Summary of Charges
Payment Details
Description
Cheque Payment
Total
Date
01/04/2015
Amount(Rs.)
917.00
917.00
Bill Plan: LL - INDIA ONE PLAN WITH RENT 195 FREE CALLS 50 AND UNIT RATE RS. 1.00
AFTER FREE CALLS
Monthly Charges
Description
Fixed Monthly Charge
Total
Start Date
01/02/2015
End Date
31/03/2015
Amount(Rs.)
390.00
390.00
Discounts
Description
LL - Free Usage Amount-ONNET
Total
Start Date
01/02/2015
End Date
31/03/2015
Amount(Rs.)
-104.00
-104.00
Usage Charges
Description
LL Local Call
LL STD Call
Total
Units Duration(hh:mm:ss)
38
00:25:25
547
09:46:14
585
10:11:39
Gross Amt(Rs.)
44.60
636.60
681.20
Discount(Rs.)
-5.00
-99.00
-104.00
Net Amount(Rs.)
39.60
537.60
577.20
Amount(Rs.)
Monthly Charges
390.00
Usage Charges
681.20
0.00
Discounts
-104.00
Service Tax
119.54
Late Fee
0.00
1,086.74
Tax Details
Description
Tax Rate
Amount
Service Tax
12.00%
116.06
Educational CESS
2.00%
2.32
1.00%
1.16
Accounts Officer(TR)
PAN No: AABCB5576G
E & OE
............................................................................................................................
BHARAT SANCHAR NIGAM LIMITED
COUNTER FOIL
Ranchi Telecom District
Account Number
Bill Number
Mode of Payment
JLYiVcw7NxJCVaeP
Cash
Date__________
1,087.00
29/04/2015
JLYiVcw7NxJC4yMqbMVCYxGNbMLc8WUpiHjz
Credit/Debit Card
Branch___________________
E-Payment
Amount________________
Visa
Master
Diners
Amex
Please make crossed Cheque/DD/Pay order for Amount Payable (Rounded up) in favour of AO (Cash), BSNL,Ranchi.
Note: Post Offices / Banks to accept Bills for Current Bill Amount or Amount Payable against Account Number on or before Due Date only.
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