963 Data Sheet
963 Data Sheet
963 Data Sheet
963
Supervisor
963 Supervisor
Description
Features
All variants
Compatibility with the Trend Open Protocol Server (TOPS)
which enables 963 to communicate with supported 3rd party
systems e.g. BACnet.
SQL Server 2008 R2 SP2 Express database.
Enhanced alarm monitoring and occupation time control.
Complete control and monitoring of BMS from colour graphics
pages on the 963 machine.
Alarm handling with alarm retransmission and logging.
Scheduled recording of logged data from IQ controllers.
Recording of schematic pages.
Indication of hand/Off/auto status on schematic pages.
Connection to remote sites over TCP/IP using hostnames.
Management of multiple controller occupation times.
Display of live, logged, or recorded data in multitrace graphs
using either compact or precision logs.
Ability to graph any value logged in a controller.
Adjustment of multiple parameters from the Device Viewer.
Support for IQeco controllers.
963 Server
Client-server operation.
Access to graphic pages in a web browser.
Access to Device Viewer in a web browser.
Adjustment of values/occupation times in web browser.
Access to Diary and all its components in web browser.
Ability to add and modify Time Schemes and Exceptions in
web browser and also view the linked timezones.
Display of graphs in a web browser.
Alarm viewing facilities.
963 Secure
Assists with compliance to FDA regulation 21 CFR Part 11.
Calculation of MKT values.
Multiple failed password entry will lock user.
Audit trail for adjustments that effect system performance.
963 SNMP
Alarm retransmission in SNMP format.
963 SMS Direct
Alarm retransmission using SMS text messaging.
963
Data Sheet
Functionality
963 Lite
Schematics: The 963 provides the user with colour graphics
pages, which display live information from the system and enable
parameters to be adjusted. The pages can be engineered to
suit the individual system requirements and can contain a 24bit
colour backdrop, multiple graphic images, seven state graphics
(ON, OFF, waiting, error, alarm, overridden ON, and overridden
OFF), text, active content, values from the system and maps of
Lans. The security system enables access to particular groups
of pages to be restricted so that users are only presented with
the necessary information.
Active content allows the following file types to be integrated
into the page, SWF, HTML, DOC, XLS, XML, PPT, PDF, and
URLs. Buttons or graphics on the pages provide access to
other pages, graphs of parameters, adjustments, and other
facilities such as pages of information, 963s documentation,
and the Internet. The Navigator organises pages into folders, so
that they can be quickly located and displayed.
What can be displayed
Active content
Description
Active content can now be displayed directly on a page. This allows the following file types to be
integrated into the page, SWF, HTML, DOC, XLS, XML, PPT, PDF, and URLs.
Backdrops
Backdrop files are standard files, sized so that they exactly fill the Data Display. Any object
placed on the page will overlay the backdrop.
Buttons
actions
that
perform
Graphics
963 Buttons can be added that can perform 963 actions. When these buttons are selected by the
user the specified action will be carried out.
Live values from the system. When these points are selected they can be adjusted or graphed
depending on the type of value. They can also be represented by a graphic by using analogue
graphic files. A map of a specified Lan and controller status can also be displayed. If required,
values for which the user specifies the controller from which the values are to be obtained can
be added.
Graphics can be added to the page to make the information easier to understand. The following
file formats can be used. It is possible to use BMP, GIF, JPEG, WMF, and EMF files.
Graphics that perform 963 Graphics can be added to the page to make the information easier to understand that can
actions
perform 963 actions when they are selected by the user. The following file formats can be used
BMP, GIF, JPEG, WMF, and EMF files.
Graphs
Graphs of values from the Trend system can be displayed on a page. It is possible to display a
graph definition that has been previously saved or a graph of an individual sensor.
Alarm Handling:alarm handling facilities of 963 ensure that the appropriate people are quickly made aware of any alarms that
have occurred. When an alarm occurs, an alarm panel can be displayed to alert the user and any actions that have been specified
to occur will be carried out. If the user is accessing the 963 using a web browser, a dialogue box is displayed and any specified
actions can be carried out.
All alarms that occur can be seen in the Alarm Viewer display,
which enables the alarms in the database to be filtered so that
only the alarms in which the user is interested are visible, and
sorted so that the relevant alarm can be quickly found. If required,
further information about the alarm, such as the description
entered by the user who actioned it, can be displayed.
Alarm panels are activated when a group that has been set to
display alarm panels is activated. When active the alarm panel
will be displayed on the screen. The alarm panel will stay on the
screen until the user has acknowledged all the alarms.
If alarm logging is enabled, each alarm will be logged to the
963s database. This is an SQL database that can be viewed
in 963s alarm display, or queried using 963s VIEWQUERY
action.
Actioning and clearing of alarms can be restricted to ensure
that the alarm is seen by an appropriate user. When an alarm is
actioned the user is able to enter specific comments or select
from a list of previously entered ones.
Data Sheet
963
963 Lite(continued)
Any of the 963 actions can be specified to occur when an alarm is received. Thus alarms can be retransmitted to another supervisor
(963, 962, or 945), another device (e.g. PNC), a pager, or sent using email using the RETRANSMIT action, or a particular page to
be displayed using the GOTO action etc. Alarms can also be redirected to any available network printer.
The actions that occur are defined by the Alarm Groups activated by the alarm. Each group enables two different actions to be
carried out. The first is only carried out on the 963 and is always performed. The second only occurs if specified users are logged
on and will occur on both the 963 and any clients providing one of the specified users is logged in. An alarm may be associated with
more than one Alarm Group, which allows more than one action to be performed when the alarm is received and different users to
be notified about the alarm in different ways.
Device Viewer:Once 963 has learnt about the system to which
it is connected, it can display inputs, outputs, adjustments,
occupation times and current alarms on the system in the Device
Viewer without any further engineering. This information can be
restricted to parameters in a particular device, Lan, or site, and
can be sorted by label, units, item, Lan number, address, or
PIN level. Changes can be made to any of the adjustments or
occupation times if the user has the correct authority. A PIN level
protects against unauthorised adjustments. The Device Viewer
also enables graphs to be displayed, the display of information
about a selected device such as communications timeouts and
timemaster status. The Device Viewer also displays any value
that is currently in an alarm condition and what the alarm is.
963
Data Sheet
963 Lite(continued)
Web Browser:The 963 provides a built-in web browser to
provide access to the company Intranet, or Internet. Because
this information is displayed within 963, the security system
enables access to the web browser to be limited, and the areas
that are accessible restricted. It also enables the use of features,
such as the display of video images (e.g. CCTV), which cannot
be incorporated into the normal 963 displays.
Data Sheet
963 Lite(continued)
Print templates:Print templates allow you to specify where the
page information will appear and allow extra details like user
name, time and date etc. to be added. A printing template is
simply a standard schematic configured with an extra option.
Simple connection to remote or TOPS sites:All the 963
requires to connect to a remote TCP/IP site is required is the
IP address or hostname of the device containing the virtual
CNC, and the socket number to which it is to be connected.
To connect to an autodialled site all that is required is the sites
telephone number, Lan number and the type of autodialling
device being used.
8-bit comms support:The 963 supports 8-bit communications.
This allows the use of extended character sets across the IQ
system. 8-bit comms is only supported in the following products:
963, IQ3 v1.22, 3xtend/EINCL, IQView v1.2, and IQ4.
Indication of hand/OFF/auto status on schematic
pages: The hand/OFF/Auto status of inputs on IQ3 and IQ4
controllers is indicated in schematic pages. If required, the
standard indication of a flashing border can be reconfigured to
provide almost any type of indication.
963
Simple engineering:963 can be engineered using drag and
drop methods. Objects are simply dragged from a palette
onto pages, and then their attributes are dropped onto them.
Engineering can be carried out with or without a connection
to the BMS network. Off-line engineering can be performed
by manually entering data or by selecting previously learned
information. Simulation mode allows off-line users to test the
appearance of their schematic pages under different conditions.
Connection to Network:The 963 can be connected to the IQ
network using a virtual CNC (e.g. 3xtend/EINCL) or a CNC (e.g.
LNC2). If connection to the IQ network is made using Ethernet
the device containing the virtual CNC to which 963 connects
can be specified using a user friendly name. This allows for
systems where a DHCP server is used.
The AUDIT_LAN action enables 963 to check for existence of
controllers on a specified Lan and raise an alarm if devices are
missing (DVMS alarm), or new ones added (DVNW alarm).
Compatibility with TOPS:963 can be used in conjunction with
the Trend Open Protocol Server (TOPS) to provide the usual
963 functionality plus communications with BACnet devices.
Values from BACnet devices can be included in schematic
pages, adjustments made, and alarms received from the
BACnet devices.
963 Server
The 963 Server provides the same facilities as 963 Lite plus the ability to act as a web server enabling a client to display information
from the 963 in a web browser. When viewing a page in a web browser, the user may make adjustments, view graphs, move from
page to page, enter configuration mode on a device, make changes to Diary groups, or carry out other actions in a similar way to
working on the 963 itself. The 963 allows full client-server operation. This means the 963 can provide information to a number of
client machines over a TCP/IP network.
When operating as a server, the 963 automatically converts the information and passes the information to the client machine for
display in a web browser when requested. This means that no additional engineering is required to provide the benefits of the 963
across the business. Client machines do not require any additional software to be installed, providing they have a connection to a
TCP/IP network, and a web browser installed.
963 Server operates in two modes graphic mode and text mode depending on the type of web browser accessing the server.
Graphic mode requires Microsoft Internet Explorer 7 or greater, or Firefox 3.5, and the SUN JAVA runtime environment J2SE 6.0 or
greater. Other browsers are only able to access the server in text mode. The table below lists features that are available to a client.
Feature
Schematic Pages
Notes
In graphics mode any page may be displayed, however there may be some slight
differences in the appearance of the page. WMF and EMF format graphics are not
supported. Both dynamic and static objects as well as the backdrop will be displayed.
In text mode graphics are not displayed, the page is reproduced as 3 tables containing
live data (dynamic objects), actions, and static objects. In both modes static objects,
which perform unsupported actions are not displayed. Active content such as Excel
files is not supported on the client.
963 Actions
Supported
actions,
CONFIG,
BROWSER_POPUP,
DROPALLLINES1*
EXECUTESMS1* GOTO, GOTODiary,*GOTO NEXT*, GOTO PREVIOUS*, LOGINAS,
LOGOUT, MESSAGE*, PLAY*, POPUP*, SEND, SENDAUTO*, SETGENERIC*,
VIEWGRAPH*, VIEWPOINTS*, VIEWQUERY, WEB.
*Graphic mode only.
The EXECUTESMS action is only available if the SMS Direct option has been licensed.
Adjustment of values
Fully supported.
Display of graphs
Allows the following:
Display plot traces from controllers.
Display saved graph definitions when launched from an action on a schematic.
Loading recorded data from the active 963 database (not archived databases).
Display a dynamically updating point chart
When in text mode a table of the graphs values is displayed.
Movement between pages
Fully supported.
Access to device configuration mode
Fully supported.
Viewing/acknowledgement of alarms
Fully supported. Fully supported in graphic mode only. Only the GOTO, MESSAGE,
PLAY, and WEB actions are available for use with viewing/acknowledging alarms in a
web browser.
Adjustment of controller occupation times Fully supported.
System security
Fully supported.
Device Viewer
Only allows viewing of information plus the facility to adjust values, graph values, and
enter configuration mode on device that support configuration mode. It is not possible
to learn the system. Graphic mode only.
963
Data Sheet
963 Server(continued)
Printing from the client uses the features in the browser. Alarm printing is a server function only, but can be directed to a network
printer convenient to the client.
The server can be accessed from web browsers on PCs, PDAs (running Windows Mobile 2003 Second Edition or greater),
Smartphones (running Window Mobile 5 or greater), and the Nokia 9210i although full client functionality is only available on PCs
that meet the requirements for graphic mode. Other devices are only able to use text mode.
Note that the 963 has not been tested with all devices and Trend cannot guarantee a particular devices compatibility with 963
server.
Schematics:The schematic display enables access to any of the 963s schematic pages subject to their security. When in graphics
mode they will appear virtually the same on the client as they do on the 963 Server. There is no Navigator on the client; navigation
must be provided through buttons engineered directly on the pages.
Data Sheet
963
963 Server(continued)
The Device Viewer:The Device Viewer is only available in
graphic mode, it displays all inputs, outputs, adjustments, and
occupation times on the system that have been learnt. This
information can be restricted to parameters in a particular
device, Lan, or site. Changes can be made to any of the
adjustments or occupation times if the user has the correct
authority. These changes are limited by a PIN level, which is
the same as that defined for the parameter in the device itself.
Single trace graphs of selected parameters can be displayed.
963 Secure
963 Secure provides the same facilities as 963 Lite or 963 Server with the addition of features that assist with compliance to the
American pharmaceutical bodys regulation 21 CFR Part 11.
Tighter Security System:963 Secure provides a higher level of protection for the data it stores, and the system it is controlling.
963 Secure imposes a strong password regime, which requires the user to regularly change their password to prevent it becoming
known to others. When a user changes his password, 963 Secure will check to see that the specified password is longer than the
minimum password length, and that it uses a mixture of letters and numbers. If a user incorrectly enters his password more than the
specified number of times he will be locked out of the system, and must request the system administrator to unlock them.
To ensure that user details remain secure, only users with System Administrator access rights are able to make any changes to
users on the system. Details of passwords are encoded to ensure that even if someone accesses the password storage location
they will be unable to understand the password information.
963 Secure maintains an audit trail of changes that are made to areas that affect system performance; it records who made the
change, what the change was, and when it occurred. This auditing cannot be turned off, and the events can be configured to
generate an alarm action ensuring that any attempt to breach the security does not go undetected.
Area
Alarm Filters
Alarm Groups
Automatic data recording
Diary Downloads
Exceptions
IQ parameters
Normal times
Program
Retransmission
Scheduled action
Security
Site, LAN, Controller or Item.
Timezone Groups
Users
Workgroups
Event Logged
Adding, removing and editing
Adding, removing and editing.
Any automatic data recording function also raises events on success and failure.
Automatic downloads
Adding, removing and editing
Changes through the 963 user interface.
Adding, removing and editing
Start up, and shutdown.
Adding, removing and editing.
Adding, removing and editing
Logging in, logging out. When a user is locked out an alarm is reported.
Deleting and editing
Adding, removing and editing.
Adding, removing and changing the password.
Adding, removing and editing.
963
Data Sheet
963 Secure(continued)
Mean Kinetic Temperature calculation: 963 Secure provides a facility to calculate the Mean Kinetic Temperature (MKT) for sensors
that are being logged by IQ controllers using synchronised logs. The MKT is defined as the isothermal temperature that corresponds
to the kinetic effects of a time-temperature distribution. It is used to monitor the average temperature of drugs whilst being stored
in the pharmaceutical industry. The calculation of MKT by 963 Secure can be performed using one of two 963 actions either on a
scheduled basis, or on demand. The 963 uses the following formula for the calculation.
In
The virtual sensor has high and low alarm limits that enable an
alarm to be generated if the value is outside the range. The high
and low alarm limits are tested against the new MKT value when
the scheduled MKT calculation is executed. If the MKT value is
found to exceed the alarm limits, an alarm is triggered. If sensor
logs for the required period are not complete, e.g. only the last 4
days readings are available; the MKT will be calculated with the
available logs with no alarm being raised. However, if a gap in
the data is detected (e.g. the third days sensor data is missing),
the MKT is still calculated but an alarm is raised.
963 SNMP
The 963 SNMP provides the same facilities as 963 Lite, or 963 Server depending on the version that has been licensed, plus the
ability to retransmit alarms in SNMP format. This enables users with Network Management Systems (NMS) to receive alarms from
the IQ system into their IT system to provide warning of system faults, such as HVAC failure and supports SNMPv1. It acts as an
agent and only supports the trap command, and therefore cannot respond to SNMP commands.
Data Sheet
963
Compatibility
IQ System:963 can display all devices on the IQ System connected using Lans, internetworks, autodialled links, and TCP/IP links
in the Device Viewer. It provides access to all parameters in all IQ system devices that support text communications. Parameters
within other 963 supervisors engineering tools and network displays are inaccessible. IQL controller parameters can be accessed
using a 3xtend/EINCL, fieldbus device parameters can be accessed using an FNC. It can communicate over IQ system Lans and
internetworks including remote TCP/IP sites, autodialled links (PSTN) or digital networks (PSDN). It will not operate on network
running at 1k2 or 4k8 baud rates. Graphs are available from IQ controllers, and TOPS devices however there are some limitations
on the graphs that are available see the table below for details.
Device
IQ1 series controllers
IQ2 series controllers
Pre IQ3 v2.1 controllers
IQeco v1.0 controllers
IQeco v2.0 or greater controllers
IQ3 v2.1 or greater controllers
IQ41x series controllers and IQ422
TOPS v1.0 BACnet device
TOPS v1.1 or greater BACnet device
Communications:It provides compatibility with 8-bit communications from IQ system devices that support 8-bit comms (IQ3, IQ4
controllers, 3xtend/EINCLs, and IQView v1.2). 8-bit comms allows the use of extended character sets across the IQ system. The
extended character sets are not supported in line printing (alarm printing).
SET:It is possible for both SET and 963 to be installed and run on the same PC at the same time however only one will be able to
communicate with a BACnet network see the 963 Engineering Manual (TE200637).
TOPS:The 963 is compatible with the Trend Open Protocol Server.
BACnet:When used with TOPS, 963 can display and adjust parameters from devices on the BACnet network to which TOPS is
connected, and receive alarms from those devices. 963 only supports binary schedules. For details of the BACnet capabilities of
963 when used in conjunction with TOPS see the 963 and TOPS Protocol Implementation Conformance Statement (TP201011).
Installation
A step-by-step installation program performs the installation of the 963 software. After installation the software must be licensed,
and configured to operate as required, as described in the 963 Engineering Manual (TE200637). If 963 SMS Direct has been
purchased it is supplied with a GPRS modem which must be installed according to the installation instruction supplied with it.
Note that if installing 963 on a PC that has a full installation of SQL server earlier than SQL Server 2008 R2 SP2 it is necessary to
separately upgrade to SQL Server 2008 R2 SP2, this installation is not included as part of the 963 installation.
The installation of 963 software is NOT required on client PCs requiring to access the 963 Server, however to use make use of
graphic mode the SUN JAVA runtime environment J2SE 6.0 or greater is required.
For the 963 is to communicate with devices on the IQ network a connection to the IQ network is needed. This requires installation of
an IQ system device containing a virtual CNC (e.g. XTEND or IQ4NC), or Lancard Node Controller (LNC2), Communication Node
Controller (CNC2). If the connection is to be via a virtual CNC the device containing the vCNC should be selected according to the
type of access that is required.
Casual access to point data for general browsing of the system can be carried out through any vCNC.
Time critical, or densely populated displays of data (such as Schematic pages on fast refresh rates, or with more than 20 points
per page) are recommended to be used on vCNCs in either a XTEND, IQ4NC, IQ3, or IQ4 controller with no significant control
strategy in them (e.g. an IQ3Xact placed in the system solely as a vCNC access point).
Where the highest level of performance is required and/or multiple vCNC connections are required, an XTEND should be used.
If the 963 is to act as a server it must be connected to a TCP/IP network that is accessible by the client. If the 963 is to communicate
with devices on a BACnet network TOPS must also be installed. This installation can be on the same PC as 963, or on a different
PC providing communication is possible between the two over Ethernet. The installation of TOPS is carried out by a step-bystep installation program. Once installed TOPS must be licensed, and configured, as described in the 963 Engineering Manual
(TE200637).
For 963 Server, and 963 SNMP, or if BACnet functionality is required the PC running 963 must be connected to a TCP/IP network.
963 Data Sheet TA200636 Issue 13, 09-Apr-20149
963
Data Sheet
Order Codes
The 963 software is available on a trial basis. This trial version allows 963 to be run for 28 days with full functionality (except access
to the configuration mode, Secure, SMS, SNMP, and BACnet functionality) including a licence for up to 25 clients. After this period
a valid licence must be purchased.
A connection to the IQ network will also be required; this can be achieved using TCP/IP using an IQ system device that contains
a virtual CNC (E.g. XTEND, IQ3, or IQ4), which must be purchased separately. Alternatively connection can be made to the IQ
network using the IQ system current loop with a Communications Node Controller or Lancard Node Controller (which can be
supplied with the software). If 963 SMS Server, 963 SNMP, or communication with BACnet devices is required, an Ethernet card
and access to an Ethernet network is required.
963 SMS Direct includes a GPRS modem; however a SIM must be purchased separately and is not available from Trend.
Order Codes
Non USA Order Codes
963[Server]/[Secure]/[SNMP]/[SMS]/[Node]/[Users]/[Training]
[Server]
[Secure]
[SMS]
[SNMP]
[Node]
[Users]
[Training]
L
S
Blank
SEC
Blank
963 Lite
963 Server
Normal 963
963 Secure
No SMS
SMS
Blank
SMNP
CD
LNC2
SMS included. This option is supplied with a GPRS modem. The modem (Serial Model only) is
supplied with a US/UK/EU transformer plug, other countries will have to source a local adaptor or
transformer. Note that a SIM must be obtained separately.
No SNMP
SNMP included
Software only on CDROM
Software on CDROM, with LNC2, wallbox, and cables.
NBOX/CNC2
Blank
[x]USER
Blank
TRAIN
10
Data Sheet
963
Specifications
Protocols used
Max. database size
Max number concurrent site connections
:TCP,
UDP,
SMTP, HTTP.
:10 GB
:20
963
963 will run on the following operating systems. The PC must be
of a suitable specification to run the required operating system.
Network card
1
COM ports
Parallel
USB ports
:1.4 GHz.
:40 GB hard disk with 5 GB free for
installation (4GB in the drive where
Operating System is installed + 1 GB
in the drive where 963 is going to be
installed) + space for site data.
:Ethernet Network Card (required
for 963 Server, communication with
BACnet devices, 963 SNMP, or access
to the IT network e.g. is to connect to
the IQ network using Ethernet).
:For LNC2/CNC (if being used)
:1 (for Alarm Printer3, dependant on
printer type).
:2 (1 for Alarm Printer3, dependant on
printer type and 1 for GPRS modem, (if
required).
3
The use of a dot matrix printer is recommended for alarms
(extended character set not supported). Use of inkjet or laser
printers for alarm printing is likely to cause undesirable results
e.g. each line of the alarm on a separate page. A separate
printer for graphs and schematic pages (graphics printer) is
recommended. Both the alarm printer, and graphics printer
can be connected using a parallel/USB port, or over the office
IT network (providing a network card is fitted). This should be
taken into account when specifying the required ports for the
personal computer.
963
Data Sheet
963 Clients
PCs:963 Clients may be any configuration providing they are
running TCP/IP networking protocol, have an Ethernet card,
and a web browser. For full graphics capabilities (graphic mode)
Internet Explorer v7 or greater, or Firefox 3.5 (recommended
Internet Explorer version 7 greater) and the JAVA runtime
environment J2SE 6.0 or greater is required. The browser must
have JAVA script enabled. Other browsers provide a text only
display (text mode).
Operating temp
:-30 C (-22 F) to 70 C (158 F)
Certifications
CE Mark, R&TTE
EMC Compliance :FCC Part 15 Class B; EN 55022 Class
B; EN55024
Radio Compliance :FCC Part 22, 24; RSS 132, 133; EN
301511; EN 301489-1; EN 301489-7;
AS/ACIF S042.1,.3
:UL60950-1; cUL60950-1; IEC 60950Safety
1; AS/NZS 60950-1
Network :PTCRB
This data sheet refers to 963 v3.62 or greater.
Windows, Windows XP Professional, Windows XP Home,
Windows 2003, and Windows Vista are trademarks or
registered trademarks of Microsoft Corporation in the United
States and/or other countries. BACnet is a trademark of
ASHRAE.
Please send any comments about this or any other Trend technical publication to [email protected]
2014 Honeywell Technologies Srl, ECC Division. All rights reserved. Manufactured for and on behalf of the Environmental and Combustion Controls
Division of Honeywell Technologies Srl, Z.A. La Pice, 16, 1180 Rolle, Switzerland by its Authorized Representative, Trend Control Systems Limited.
Trend Control Systems Limited reserves the right to revise this publication from time to time and make changes to the content hereof without obligation
to notify any person of such revisions or changes.
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