Dell Storage Center Owner's Manual

Dell Storage Center
SC4020 Storage System
Owners Manual
Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 06
Rev. F
Contents
About this Guide.......................................................................................................5
Revision History..................................................................................................................................... 5
Audience................................................................................................................................................ 5
Contacting Dell......................................................................................................................................5
Related Publications.............................................................................................................................. 5
1 About the SC4020 Storage System....................................................................7

Storage Center Hardware Components...............................................................................................7
SC4020 Storage System.................................................................................................................. 7
Switches........................................................................................................................................... 7
Expansion Enclosures...................................................................................................................... 7
Storage Center Architecture Options...................................................................................................8
Storage Center Communication.......................................................................................................... 9
SC4020 Storage System with Fibre Channel IO Ports...................................................................9
SC4020 Storage System with iSCSI IO Ports................................................................................10
Front-End Connectivity................................................................................................................. 12
Back-End Connectivity..................................................................................................................12
System Administration................................................................................................................... 12
SC4020 Storage System Hardware.....................................................................................................12
SC4020 Storage System Front-Panel Features and Indicators................................................... 13
SC4020 Back-Panel Features and Indicators...............................................................................14
SC4020 Storage Controller Features and Indicators .................................................................. 15
SC4020 Drives............................................................................................................................... 18
SC4020 Storage System Drive Numbering.................................................................................. 19
2 Connect the Front End...................................................................................... 20

Front-End Connectivity Modes.......................................................................................................... 20
Virtual Port Mode.......................................................................................................................... 20
Legacy Mode................................................................................................................................. 22
Types of Redundancy for Front-End Connections........................................................................... 24
Failover Behavior........................................................................................................................... 25
Multipath IO................................................................................................................................... 25
Fibre Channel Zoning......................................................................................................................... 26
WWN Zoning Guidelines...............................................................................................................26
Port Zoning Guidelines..................................................................................................................27
Cabling SAN-Attached Host Servers.................................................................................................. 27
Connecting to Fibre Channel Host Servers..................................................................................27
Connecting to iSCSI Host Servers................................................................................................ 34
Cabling the Ethernet Management Port............................................................................................ 44
3
Labeling the Ethernet Management Cables.................................................................................45

Cabling the Embedded Ports for iSCSI Replication...........................................................................46
Cabling the Replication Port for iSCSI Replication...................................................................... 46
Cabling the Management Port and Replication Port for iSCSI Replication................................ 46
Cabling the Embedded Ports for iSCSI Host Connectivity................................................................47
Two iSCSI Networks using the Embedded Ethernet Ports on a Storage System with Fibre
Channel Storage Controllers........................................................................................................ 47
Two iSCSI Networks Using the Embedded Ethernet Ports on a Storage System with iSCSI
Storage Controllers....................................................................................................................... 49
3 SC4020 Technical Specifications.................................................................... 51

Technical Specifications......................................................................................................................51
Preface
About this Guide

This guide describes the features and technical specifications of an SC4020 storage system.
Revision History
Document Number: 680-100-001
Table 1. Document Revision History
Revision
Date
Description
May 2014
Initial release
June 2014
Removed a reference to an internal document and added

additional information about the BMC
August 2014
Added information about iSCSI front-end connectivity support
October 2014
Added information about SFP+ transceiver modules and

contacting Dell technical support
November 2014
Corrected errors found during validation.
June 2015
Added information about new features for SC4020 storage

systems running Storage Center 6.6.4 or later.
Audience
The information provided in this Owners Manual is intended for use by Dell end users.
Contacting Dell
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area.
To contact Dell for sales, technical support, or customer service issues, go to www.dell.com/support.
For customized support, enter your system Service Tag on the support page and click Submit.
For general support, browse the product list on the support page and select your product.
Related Publications
The following documentation is available for the SC4020 Storage System.
Dell Storage Center SC4020 Storage System Getting Started Guide

Provides information about an SC4020 storage system, such as installation instructions and technical
specifications.
Dell Storage Center Release Notes

5
Contains information about new features and known and resolved issues for the Storage Center
software.
Dell Storage Center System Manager Administrators Guide

Describes the Storage Center System Manager software that manages an individual Storage Center.
Dell TechCenter
Provides technical white papers, best practice guides, and frequently asked questions about Dell
Storage products. Go to http://en.community.dell.com/techcenter/storage/.
About the SC4020 Storage System
The SC4020 storage system provides the central processing capabilities for the Storage Center Operating
System (OS), application software (Storage Center System Manager) and management of RAID storage.
Storage Center Hardware Components

The Storage Center described in this document consists of an SC4020 storage system, enterprise-class
switches, and expansion enclosures
To allow for storage expansion, the SC4020 storage system supports multiple SC200/SC220 expansion
enclosures. An SC4020 running Storage Center 6.6.4 or later, also supports up to two SC280 expansion
enclosures.
NOTE: The cabling between the storage system, switches, and host servers is referred to as front
end connectivity. The cabling between the storage system and expansion enclosures is referred to
as back-end connectivity.
SC4020 Storage System

The SC4020 is a 2U storage system that supports up to 24 internal 2.5inch hot-swappable SAS hard
drives installed vertically side-by-side.
The SC4020 storage system contains two storage controllers with multiple IO ports that provide
communication with servers and expansion enclosures.
Switches
Dell offers enterprise-class switches as part of the total Storage Center solution.
The SC4020 supports Fibre Channel (FC) and Ethernet switches, which provide robust connectivity to
servers and allow for the use of redundant transport paths. Fibre Channel (FC) or Ethernet switches can
provide connectivity to a remote Storage Center to allow for replication of data. In addition, Ethernet
switches provide connectivity to a management network to allow configuration, administration, and
management of the Storage Center.
Expansion Enclosures
Expansion enclosures allow the data storage capabilities of the SC4020 storage system to be expanded
beyond the 24 internal disks in the storage system chassis.
The number of disks that an SC4020 storage system supports depends on the version of the Storage
Center operating system:
An SC4020 running Storage Center 6.6.4 or later supports a total of 192 disks per Storage Center
system.
An SC4020 running Storage Center 6.6.3 or earlier supports a total of 120 disks per Storage Center
system.
This total includes the disks in the storage system chassis and the disks in the SC200/SC220 expansion
enclosures or SC280 expansion enclosures.
Storage Center 6.6.4 or Later

An SC4020 running Storage Center 6.6.4 or later supports:
Up fourteen SC200 expansion enclosures
Up to seven SC220 expansion enclosures
Any combination of SC200/SC220 expansion enclosures, as long as the total disk count of the system
does not exceed 192
Up to two SC280 expansion enclosures

NOTE: An SC4020 storage system cannot be connected to both SC200/SC220 expansion
enclosures and SC280 expansion enclosures at the same time. The SC4020 supports only a single
chain of SC200/SC220 expansion enclosures or a single chain of SC280 expansion enclosures.
Storage Center 6.6.3 or Earlier

An SC4020 running Storage Center 6.6.3 or earlier supports:
Up eight SC200 expansion enclosures
Up to four SC220 expansion enclosures
Any combination of SC200/SC220 expansion enclosures, as long as the total disk count of the system
does not exceed 120
Storage Center Architecture Options

A Storage Center with an SC4020 storage system can be deployed in the following configurations:
An SC4020 storage system deployed without SC200/SC220 expansion enclosures.
Figure 1. SC4020 without Expansion Enclosures
An SC4020 storage system deployed with one or more SC200/SC220 expansion enclosures.
Figure 2. SC4020 with Two SC200/SC220 Expansion Enclosures
An SC4020 storage system, running Storage Center 6.6.4 or later, deployed with up to two SC280
expansion enclosures.
Figure 3. SC4020 with Two SC280 Expansion Enclosures
Storage Center Communication

A Storage Center uses multiple types of communication for both data transfer and administrative
functions. Storage Center communication is classified into three types: front end, back end, and system
administration.
SC4020 Storage System with Fibre Channel IO Ports

An SC4020 with Fibre Channel IO ports may include the following system components:
Figure 4. System Components of an SC4020 with Fibre Channel Front-End Ports
Item Description
Speed
Communication Type
Server with Fibre Channel HBAs
8 Gbps
Front End
Fibre Channel switch
8 Gbps
Front End
SC4020 storage system with FC front-end

ports
8 Gbps
Front End
SC200/SC220 expansion enclosure or

SC280 expansion enclosure
6 Gbps per channel
Back End
Computer connected to the SC4020

through a serial connection
115,200 Kbps
System Administration
(Service and installation
only)

through the Ethernet switch
Up to 1 Gbps
Ethernet switch
1 Gbps or 10 Gbps
(Management/
Replication)
Front End
Remote Storage Center connected via iSCSI

for replication
1 Gbps or 10 Gbps
Front End
SC4020 Storage System with iSCSI IO Ports

An SC4020 with iSCSI IO ports may include the following system components:
10
Figure 5. System Components of an SC4020 with iSCSI Front-End Ports
Item Description
Speed
Communication Type
Server with iSCSI HBAs
10 Gbps
Front End
Ethernet switch
10 Gbps (Front-end
connectivity)
Front End
1 Gbps or 10 Gbps
(Management/
Replication)
3
SC4020 storage system with iSCSI front-end 10 Gbps

ports
Front End
SC200/SC220 expansion enclosure or

SC280 expansion enclosure
6 Gbps per channel
Back End

through a serial connection
115,200 Kbps
(Service and installation
only)

through the Ethernet switch
Up to 1 Gbps
Remote Storage Center connected via iSCSI

for replication
1 Gbps or 10 Gbps
Front End
11
Front-End Connectivity
Front-end connectivity provides IO paths from servers to a storage system and replication paths from
one Storage Center to another Storage Center. The SC4020 storage system provides the following types
of front-end connectivity:
Fibre Channel: Hosts, servers, or Network Attached Storage (NAS) appliances access storage by
connecting to the storage system Fibre Channel ports through one or more Fibre Channel switches.
Connecting host servers directly to the storage system, without using Fibre Channel switches, is not
supported.
When replication is licensed, the SC4020 can use the front-end Fibre Channel ports to replicate data
to another Storage Center.
iSCSI: Hosts, servers, or Network Attached Storage (NAS) appliances access storage by connecting to
the storage system iSCSI ports through one or more Ethernet switches. Connecting host servers
directly to the storage system, without using Ethernet switches, is not supported.
When replication is licensed, the SC4020 can use the front-end iSCSI ports to replicate data to
another Storage Center.
NOTE: When replication is licensed on an SC4020 running Storage Center 6.6.4 or later, the
SC4020 can use the embedded MGMT and REPL ports to perform iSCSI replication to another
Storage Center. In addition, the SC4020 can use the embedded MGMT and REPL ports as front-end
iSCSI ports for connectivity to host servers.
Back-End Connectivity
Back-end connectivity is strictly between the storage system and expansion enclosures, which hold the
physical drives that provide back-end expansion storage.
An SC4020 storage system supports back-end connectivity to multiple expansion enclosures.
To perform system administration, communicate with the Storage Center using the Ethernet ports and
serial ports on the storage controllers.
Ethernet port: Used for configuration, administration, and management of Storage Center.
NOTE: The baseboard management controller (BMC) does not have a separate physical port on
the SC4020. The BMC is accessed through the same Ethernet port that is used for Storage
Center configuration, administration, and management.
Serial port: Used for initial configuration of the storage controllers. In addition, it is used to perform
support only functions when instructed by Technical Support Services.
SC4020 Storage System Hardware

The SC4020 storage system ships with Dell Enterprise Plus drives, two redundant power supply/cooling
fan modules, and two redundant storage controllers.
Each storage controller contains the front-end, back-end, and management communication ports of the
storage system.
12
SC4020 Storage System Front-Panel Features and Indicators

The front panel of the SC4020 contains power and status indicators, a system identification button, and a
unit ID display.
In addition, the hard drives are installed and removed through the front of the storage system chassis.
Figure 6. SC4020 Front-Panel View
Item
Name
Power indicator
Icon
Description
Lights when the storage system power is on.
Off: No power
On steady green: At least one power supply is providing
power to the storage system
Status indicator
Lights when at least one power supply is supplying power to

the storage system.
Off: No power
On steady blue: Power is on and firmware is running
Blinking blue: Storage system is busy booting or updating
On steady amber: Hardware detected fault
Blinking amber: Software detected fault
Identification
button
Lights when the storage system identification is enabled.
Off: Normal status

Blinking blue: Storage system identification enabled
Unit ID display
Displays the storage system identification number. The default

value for a new storage system is 01.
Hard drives
Can have up to 24 2.5-inch SAS hard drives.
13
SC4020 Back-Panel Features and Indicators

The back panel of the SC4020 contains the storage controller indicators and power supply indicators.
Figure 7. SC4020 Back-Panel View
Item
Name
Icon
Power supply/
cooling fan module

(PSU) (2)
Contains a 580 W power supply and fans that provide cooling

for the storage system.
Battery backup unit

(BBU) (2)
Allows the storage controller to shut down smoothly when a

loss of AC power is detected.
Storage controller
(2)
Each storage controller contains:
Description
Cooling fan fault

indicator (2)
AC power fault
indicator (2)
AC power status
indicator (2)
14
Back-end ports: Two 6 Gbps SAS ports

Front-end ports: Fibre Channel ports or iSCSI ports
MGMT port: Embedded Ethernet/iSCSI port that is typically
used for system management
REPL port: Embedded iSCSI port that is typically used for
replication to another Storage Center
Serial port: Used for initial configuration and support only
functions
Off: Normal operation
Steady amber: Fan fault or the storage system is having a
problem communicating with the PSU
Blinking amber: PSU is in programming mode
Steady Amber: PSU has been removed or the storage
system is having a problem communicating with the PSU
Off: AC power is off, the power is on but the PSU is not in
the storage system, or a hardware fault is possible
Steady green: AC power is on
Item
Name
Icon
Description
DC power fault
indicator (2)
Blinking green: AC power is on and the PSU is in standby

mode

Steady amber: PSU has been removed, a DC or other
hardware fault has occurred, or the storage system is
having a problem communicating with the PSU
Power socket (2)
Accepts a standard computer power cord.
Power switch (2)
Controls power for the storage system. Each PSU has one
switch.
SC4020 Storage Controller Features and Indicators

An SC4020 storage system includes two storage controllers in two interface slots.
SC4020 Storage Controller with Fibre Channel Front-End Ports

The following figures show the features and indicators on a storage controller with Fibre Channel frontend ports.
Figure 8. Storage Controller with Four 8 Gb Fibre Channel Front-End Ports
Item Control/Feature
1
Icon Description
Battery status indicator
Battery fault indicator
MGMT port (Slot 3/Port

1)
Blinking green (on 0.5 sec. / off 1.5 sec.): Battery heartbeat
Fast blinking green (on 0.5 sec. / off 0.5 sec.): Battery is
charging
Steady green: Battery is ready
Off: No faults
Blinking amber: Correctable fault detected
Steady amber: Uncorrectable fault detected; replace battery
Ethernet/iSCSI port that is typically used for storage system

management and access to the BMC
NOTE: In Storage Center 6.6.4 or later, the MGMT port can
be used as an iSCSI port for replication to another Storage
Center or as a front-end iSCSI port for connections to host
servers.
15
4
Icon Description
iSCSI port (Slot 3/Port 2)
Ethernet/iSCSI port that is typically used for replication to

another Storage Center (requires a replication license)
NOTE: In Storage Center 6.6.4 or later, the iSCSI port can
be used as a front-end port for connections to host servers.
SAS activity indicators
There are four SAS PHYs per SAS port.
Off: SAS PHY is not connected

Steady green: SAS PHY is connected, but not active
Blinking green: SAS PHY is not connected nor active
Storage controller status
On: Storage controller completed POST
Recessed power off

button
Powers down the storage controller if held for more than 5

seconds
Storage controller fault
Recessed reset button
Reboots the storage controller forcing it to restart at the POST

process
10
Identification LED
11
USB port
One USB 3.0 connector
Off: No faults
Steady amber: Firmware has detected an error
Blinking amber: Storage controller is performing POST
Off: Identification disabled

Blinking blue (for 15 sec.): Identification is enabled
Blinking blue (continuously): Storage controller shut down
to the Advanced Configuration and Power Interface (ACPI)
S5 state
NOTE: For engineering use only.

12
Diagnostic LEDs (8)
13
Serial port (3.5 mm mini

jack)
Used to perform initial storage controller configurations. In

addition, it is used to perform support only functions when
instructed by Technical Support Services.
14
Four Fibre Channel ports

(Slot 1/Port 1, Slot 1/Port
2, Slot 1/Port 3, and Slot
1/Port 4) with three LEDs
per port
Fibre Channel ports
15
16
Mini-SAS port B (Slot 2/

Port 2)
Green LEDs 03: Low byte hex POST code

Green LEDs 47: High byte hex POST code
All off: No power

All on: Booting up
Blinking amber: 2 Gbps activity
Blinking green: 4 Gbps activity
Blinking yellow: 8 Gbps activity
Blinking amber and yellow: Beacon
All blinking (simultaneous): Firmware initialized
All blinking (alternating): Firmware fault
Back-end expansion port B
16
Icon Description
Mini-SAS port A (Slot 2/

Port 1)
Back-end expansion port A
SC4020 Storage Controller with iSCSI Front-End Ports

The following figure shows the features and indicators on a storage controller with iSCSI front-end ports.
Figure 9. SC4020 Storage Controller with Two 10 GbE iSCSI Front-End Ports
1
Icon Description
Battery status indicator
Battery fault indicator
MGMT port (Slot 3/Port

1)
Blinking green (on 0.5 sec. / off 1.5 sec.): Battery heartbeat
Fast blinking green (on 0.5 sec. / off 0.5 sec.): Battery is
charging
Steady green: Battery is ready
Off: No faults
Blinking amber: Correctable fault detected
Steady amber: Uncorrectable fault detected; replace battery
Ethernet/iSCSI port that is typically used for storage system

management and access to the BMC
NOTE: In Storage Center 6.6.4 or later, the MGMT port can
be used as an iSCSI port for replication to another Storage
Center or as a front-end iSCSI port for connections to host
servers.
REPL port (Slot 3/Port 2)
Ethernet/iSCSI port that is typically used for replication to

another Storage Center
NOTE: In Storage Center 6.6.4 or later, the REPL port can
be used as a front-end iSCSI port for connections to host
servers.
SAS activity indicators
There are four SAS PHYs per SAS port.
Off: SAS PHY is not connected

Steady green: SAS PHY is connected, but not active
Blinking green: SAS PHY is not connected nor active
Storage controller status
On: Storage controller completed POST
Recessed power off

button
Powers down the storage controller if held for more than 5

seconds
17
Icon Description
Storage controller fault
Recessed reset button
Reboots the storage controller, forcing it to restart at the POST

process
10
Identification LED
11
USB port
Off: No faults
Steady amber: Firmware has detected an error
Blinking amber:Storage controller is performing POST
Off: Identification disabled

Blinking blue (for 15 sec.): Identification is enabled
Blinking blue (continuously): Storage controller shut down
to the Advanced Configuration and Power Interface (ACPI)
S5 state
NOTE: For engineering use only.

12
Diagnostic LEDs (8)
13
Serial port (3.5 mm mini

jack)
14
Two iSCSI ports (Slot 1/

Port 1 and Slot 1/Port 2)
with one LED per port
15
Mini-SAS port B (Slot 2/

Port 2)
Back-end expansion port B
16
Mini-SAS port A (Slot 2/

Port 1)
Back-end expansion port A
Green LEDs 03: Low byte hex POST code

Green LEDs 47: High byte hex POST code
Used to perform initial storage controller configurations. In

addition, it is used to perform support only functions when
instructed by Technical Support Services.
Off: No power
Steady Amber: Link
Blinking Green: Activity
SC4020 Drives
Dell Enterprise Plus hard disk drives (HDDs) and Enterprise solid-state drives (eSSDs) are the only drives
that can be installed in an SC4020 storage system. If a non-Dell Enterprise Plus drive is installed, Storage
Center prevents the drive from being managed.
Figure 10. SC4020 Drive Indicators
Item
Control/Feature
Indicator Code
Drive activity
indicator
18
Blinking green: Drive activity
Item
Control/Feature
Drive status
indicator
Indicator Code
Steady green: Drive is detected and has no faults

Blinking amber (on 1 sec. / off 1 sec.): Drive identification is enabled
Blinking amber (on 2 sec. / off 1 sec.): Hardware/firmware fault
Steady amber: Drive is safe to remove
SC4020 Storage System Drive Numbering

In an SC4020 storage system, the drives are numbered from left to right.
Storage Center System Manager identifies drives as XX-YY, where XX is the number of the unit ID of the
storage system, and YY is the drive position inside the storage system.
An SC4020 holds up to 24 drives, which are numbered from left to right starting from 0.
Figure 11. SC4020 Drive Numbering
19
Connect the Front End
Front-end cabling refers to the connections between the storage system and external devices such as
host servers or another Storage Center.
Frontend connections can be made using Fibre Channel or iSCSI interfaces. Dell recommends
connecting the storage system to host servers using the most redundant option available.
Front-End Connectivity Modes

Storage Center uses either virtual port mode or legacy mode to transport data to servers that use SAN
storage.
In virtual port mode, all front-end IO ports are active, and if one port fails the load is distributed between
the remaining ports within the same fault domain.
In legacy mode, front-end IO ports are configured in pairs of primary and reserved ports.
Virtual Port Mode

Virtual port mode provides port and storage controller redundancy by connecting multiple active ports to
each Fibre Channel or Ethernet switch.
In virtual port mode, each physical port has a WWN (World Wide Name) and a virtual WWN. Servers target
only the virtual WWNs. During normal conditions, all ports process IO. If a port or storage controller
failure occurs, a virtual WWN moves to another physical WWN in the same fault domain. When the failure
is resolved and ports are rebalanced, the virtual port returns to the preferred physical port.
Virtual port mode provides the following advantages over legacy mode:
Increased connectivity: Because all ports are active, additional front-end bandwidth is available
without sacrificing redundancy.
Improved redundancy
Fibre Channel: A Fibre Channel port can fail over to another Fibre Channel port in the same fault
domain on the storage controller.
iSCSI: In a single fault domain configuration, an iSCSI port can fail over to the other iSCSI port on
the storage controller. In a two fault domain configuration, an iSCSI port cannot fail over to the
other iSCSI port on the storage controller
Simplified iSCSI configuration: Each fault domain has an iSCSI control port that coordinates
discovery of the iSCSI ports in the domain. When a server targets the iSCSI port IP address, it
automatically discovers all ports in the fault domain.
Fault Domains in Virtual Port Mode

Fault domains group front-end ports that are connected to the same network. Ports that belong to the
same fault domain can fail over to each other because they have the same connectivity.
The following requirements apply to fault domains in virtual port mode:
20
A separate fault domain must be created for each front-end Fibre Channel fabric or Ethernet network.
A fault domain must contain a single type of transport media (FC or iSCSI, but not both).
Dell recommends configuring at least two connections from each storage controller to each Fibre
Channel fabric (fault domain) or Ethernet network (fault domain).
Requirements for Virtual Port Mode

The following requirements must be met to configure a storage system in virtual port mode.
Table 2. Virtual Port Mode Requirements
Requirement
Description
License
Storage Center must be licensed for virtual port mode.
Switches
Front-end ports must be connected to Fibre Channel or Ethernet switches;

servers cannot be directly connected to storage system front-end ports.
Multipathing
If multiple active paths are available to a server, the server must be configured
for MPIO to use more than one path simultaneously.
iSCSI networks
NAT must be disabled for iSCSI replication traffic.

CHAP authentication must be disabled.
Fibre Channel fabrics
The FC topology must be switched fabric. Point-to-point and arbitrated

loop topologies are not supported.
FC switches must be zoned to meet the virtual port mode zoning
requirements.
FC switches must support N_Port ID Virtualization (NPIV).
Persistent FCID must be disabled on FC switches.
NOTE: AIX servers are not supported.
21
Example Virtual Port Mode Configuration

The following figure shows a Storage Center in virtual port mode that is connected to switches and
servers.
Figure 12. Virtual Port Mode Cabling Example
1.
Server 1
2.
Server 2
3.
FC switch 1
4.
FC switch 2
5.
Storage system
6.
Storage controller 1
7.
NOTE: To use multiple primary paths simultaneously, the server must be configured to use MPIO.
Legacy Mode
Legacy mode provides storage controller redundancy for a Storage Center by connecting multiple
primary and reserved ports to each Fibre Channel or Ethernet switch.
In legacy mode, each primary port on a storage controller is paired with a corresponding reserved port
on the other storage controller. During normal conditions, the primary ports process IO and the reserved
ports are in standby mode. If a storage controller fails, the primary ports fail over to the corresponding
reserved ports on the other storage controller. This approach ensures that servers connected to the
switch do not lose connectivity if one of the storage controller fails. For optimal performance, the
primary ports should be evenly distributed across both storage controller.
22
Fault Domains in Legacy Mode

Each pair of primary and reserved ports is grouped into a fault domain in the Storage Center software.
The fault domain determines which ports are allowed to fail over to each other.
The following requirements apply to fault domains in legacy mode on a Storage Center:
A fault domain must contain one type of transport media (FC or iSCSI, but not both).
A fault domain must contain one primary port and one reserved port.
The reserved port must be on a different storage controller than the primary port.
Requirements for Legacy Mode

The following requirements must be met to configure a storage system in legacy mode.
Table 3. Legacy Mode Requirements
Requirement
Description
Storage controller front- On an SC4020 with FC front-end ports, each storage controller must have
two FC front-end ports to connect two paths to each Fibre Channel switch.
end ports
On an SC4020 with iSCSI front-end ports, each storage controller must have
two iSCSI front-end ports to connect two paths to each Ethernet switch.
Multipathing
If multiple active paths are available to a server, the server must be configured
for MPIO to use more than one path simultaneously.
Fibre Channel zoning
Fibre Channel switches must be zoned to meet the legacy mode zoning
requirements.
Example Legacy Mode Configuration

The following figure shows a Storage Center in legacy mode that is connected to switches and servers.
Fault domain 1 (shown in orange) is comprised of primary port P1 on storage controller 1 and reserved
port R1 on storage controller 2.
Fault domain 2 (shown in blue) is comprised of primary port P2 on storage controller 2 and reserved
Fault domain 3 (shown in gray) is comprised of primary port P3 on storage controller 1 and reserved
Fault domain 4 (shown in red) is comprised of primary port P4 on storage controller 2 and reserved
23
Figure 13. Legacy Mode Cabling Example
1.
Server 1
2.
Server 2
3.
Switch 1
4.
Switch 2
5.
Storage system
6.
7.
NOTE: To use multiple paths simultaneously, the server must be configured to use MPIO.
Types of Redundancy for Front-End Connections

Front-end redundancy is achieved by eliminating single points of failure that could cause a server to lose
connectivity to Storage Center.
Depending on how Storage Center is cabled and configured, the following types of redundancy are
available.
Path redundancy: When multiple paths are available from a server to a storage system, a server
configured for multipath IO (MPIO) can use multiple paths for IO. If a path becomes unavailable, the
server continues to use the remaining active paths.
Storage controller redundancy: If a storage controller becomes unavailable, the ports on the offline
storage controller can move to the available storage controller. Both front-end connectivity modes
(legacy mode and virtual port mode) provide storage controller redundancy.
Port redundancy: If a port becomes unavailable, the port can move to another available port in the
same fault domain. Port redundancy is available only in virtual port mode.
24
Failover Behavior
The Storage Center behaves in the following manner.
Table 4. Failover Behavior Scenarios
Scenario
Virtual Port Mode Behavior
Legacy Mode Behavior
Normal
operating
conditions
All ports are active and pass IO.
A single port
becomes
unavailable
An individual port moves to another port in

the fault domain.
The port does not move over because

there was no storage controller failure. If a
second path is available, MPIO software on
the server provides fault tolerance.
A storage
controller
becomes
unavailable
Virtual ports on the offline storage

controller can move to the available
storage controller.
Primary ports on the offline storage

controller can move to the reserved ports
on the available storage controller.
Primary ports pass IO.

Reserved ports remain in a standby
mode until a storage controller
Multipath IO
MPIO allows a server to use multiple paths for IO if they are available.
MPIO software offers redundancy at the path level. MPIO typically operates in a round-robin manner by
sending packets first down one path and then the other. If a path becomes unavailable, MPIO software
continues to send packets down the functioning path.
NOTE: MPIO is operating-system specific and it loads as a driver on the server or it is part of the
server operating system.
MPIO Behavior
The server must have at least two FC or iSCSI ports to use MPIO.
When MPIO is configured, a server can send IO to multiple ports on the same storage controller.
MPIO Configuration Instructions for Servers

To use MPIO, configure MPIO on the server prior to connecting the Storage Center front end.
To configure MPIO on a server, see the document that corresponds to the server operating system.
Depending on the operating system, you may need to install MPIO software or configure server options.
Table 5. MPIO Configuration Documents
Operating System
Document with MPIO Instructions
IBM AIX
AIX Best Practices for Dell Compellent Storage Center
Linux
VMware vSphere 5.x
Dell Storage Center with Red Hat Enterprise Linux (RHEL) 6x Best
Practices
Dell Storage Center with Red Hat Enterprise Linux (RHEL) 7x Best Practices
Dell Compellent Best Practices: Storage Center with SUSE Linux
Enterprise Server 11
Dell Storage Center Best Practices with VMware vSphere 5.x
25
Operating System
Document with MPIO Instructions
Windows Server 2003,

2008, 2008 R2, 2012,
and 2012 R2
Dell Storage Center Best Practices with VMware vSphere 6.x
Dell Storage Center: Microsoft Multipath IO Best Practices
Fibre Channel Zoning

When using Fibre Channel for front-end connectivity, zones must be established to ensure that storage is
visible to the servers. Use the zoning concepts discussed in this section to plan the front-end connectivity
before starting to cable the storage system.
Zoning can be applied to either the ports on switches or to the World Wide Names (WWNs) of the end
devices.
Dell recommends creating zones using a single initiator host port and multiple Storage Center ports.
NOTE: WWN zoning is recommend for virtual port mode.
WWN Zoning Guidelines

When WWN zoning is configured, a device may reside on any port or change physical ports and still be
visible because the switch is seeking a WWN.
Table 6. Guidelines for WWN Zoning
Connectivity Type
Guidelines
Virtual port mode
Include all Storage Center virtual WWNs in a single zone.

Include all Storage Center physical WWNs in a single zone.
For each host server HBA port, create a zone that includes the single HBA
WWN and multiple Storage Center virtual WWNs on the same switch.
Legacy mode
Include all Storage Center front-end WWNs or ports in a single zone.

For each host server HBA port, create a zone that includes the single HBA
WWN and multiple Storage Center virtual WWNs on the same switch.
For Fibre Channel replication:
Include all Storage Center physical WWNs from Storage Center system A and Storage Center system
B in a single zone.
Include all Storage Center physical WWNs of Storage Center system A and the virtual WWNs of
Storage Center system B on the particular fabric.
Include all Storage Center physical WWNs of Storage Center system B and the virtual WWNs of
Storage Center system A on the particular fabric.
NOTE: Some ports may not be used or dedicated for replication, however ports that are used must
be in these zones.
26
Port Zoning Guidelines

When port zoning is configured, only specific switch ports are visible. If a storage device is moved to a
different switch port that is not part of the zone, it is no longer visible to the other ports in the zone.
List of port zoning guidelines.
Include all Storage Center front-end ports.
For each host server port, create a zone that includes a single server HBA port and all Storage Center
ports.
Create server zones which contain all Storage Center front-end ports and a single server port.
For Fibre Channel replication, include all Storage Center front-end ports from Storage Center system
A and Storage Center system B in a single zone.
Cabling SAN-Attached Host Servers

An SC4020 storage system with Fibre Channel or iSCSI front-end ports connects to host servers through
Fibre Channel or Ethernet switches.
A storage system with Fibre Channel front-end ports connects to one or more FC switches, which
connect to one or more host servers.
A storage system with iSCSI front-end ports connects to one or more Ethernet switches, which
connect to one or more host servers.
Connecting to Fibre Channel Host Servers

Choose the Fibre Channel connectivity option that best suits the frontend redundancy requirements and
network infrastructure.
Virtual Port Mode Two Fibre Channel Fabrics with Dual 8 Gb 4-Port Storage Controllers
Use two Fibre Channel (FC) fabrics with virtual port mode to prevent an unavailable port, switch, or
storage controller from causing a loss of connectivity between host servers and a storage system with
dual 8 Gb 4-port storage controllers.
About this task
In this configuration, there are two fault domains, two FC fabrics, and two FC switches. The storage
controllers connect to each FC switch using two FC connections.
If a physical port becomes unavailable, the virtual port moves to another physical port in the same
fault domain on the same storage controller.
If an FC switch becomes unavailable, the storage system is accessed from the switch in the other fault
domain.
If a storage controller becomes unavailable, the virtual ports on the offline storage controller move to
the physical ports on the other storage controller.
Steps
1. Connect each server to both FC fabrics.
2.
Connect fault domain 1 (shown in orange) to fabric 1.
Storage controller 1: port 1 to FC switch 1
27
3.

Connect fault domain 2 (shown in blue) to fabric 2.

Example
Figure 14. Storage System in Virtual Port Mode with Dual 8 Gb Storage Controllers and Two FC Switches
1.
Server 1
2.
Server 2
3.
FC switch 1 (Fault domain 1)
4.
5.
Storage system
6.
7.
Next steps
Install or enable MPIO on the host servers.
NOTE: For the latest best practices, see the Storage Center Best Practices document located on the
Dell TechCenter (http://en.community.dell.com/techcenter/storage/).
Virtual Port Mode One Fibre Channel Fabric with Dual 8 Gb 4Port Storage Controllers
Use one Fibre Channel (FC) fabric with virtual port mode to prevent an unavailable port or storage
controller from causing a loss of connectivity between the host servers a storage system with dual 8 Gb
4port storage controllers.
About this task
In this configuration, there are two fault domains, one fabric, and one FC switch. Each storage controller
connects to the FC switch using four FC connections.
28
If a physical port becomes unavailable, the virtual port moves to another physical port in the same
fault domain on the same storage controller.
NOTE: This configuration is vulnerable to switch unavailability, which results in a loss of connectivity
between the host servers and storage system.
Steps
1. Connect each server to the FC fabric.
2.
3.
Connect fault domain 1 (shown in orange) to the fabric.
Storage controller 1: port 1 to the FC switch

Connect fault domain 2 (shown in blue) to the fabric.
Example
Figure 15. Storage System in Virtual Port Mode with Dual 8 Gb Storage Controllers and One FC Switch
1.
Server 1
2.
Server 2
3.
FC switch (Fault domain 1 and fault domain 2)
4.
Storage system
5.
6.
Next steps
29
Legacy Mode Two Fibre Channel Fabrics with Dual 8 Gb 4-Port Storage Controllers
Use two Fibre Channel (FC) fabrics with legacy mode to prevent an unavailable port, switch, or storage
controller from causing a loss of connectivity between host servers and a storage system with dual 8 Gb
4-port storage controllers.
About this task
In this configuration, there are four fault domains, two FC fabrics, and two FC switches.
Each fault domain contains a set of primary and reserve paths (P1-R1, P2-R2, P3-R3, and P4-R4).
To provide redundancy, the primary port and corresponding reserve port in a fault domain must
connect to the same fabric.
When MPIO is configured on the servers, the primary paths provide redundancy for an unavailable
server or storage controller port. The reserved paths provide redundancy for an unavailable storage
controller.
Steps
1. Connect each server to both FC fabrics.
2.
3.
Reserved port R1: Storage controller 2: port 1 to FC switch 1

4.
30
Primary port P2: Storage controller 2: port 2 to FC switch 1

Connect fault domain 3 (shown in gray) to fabric 2.
5.

Connect fault domain 4 (shown in red) to fabric 2.
Example
Figure 16. Storage System in Legacy Mode with Dual 8 Gb Storage Controllers and Two Fibre Channel
Switches
1.
Server 1
2.
Server 2
3.
4.
5.
Storage system
6.
7.
Next steps
Legacy Mode One Fibre Channel Fabric with Dual 8 Gb 4Port Storage Controllers
Use one Fibre Channel (FC) fabric with legacy mode to prevent an unavailable storage controller from
causing a loss of connectivity between host servers and a storage system with dual 8 Gb 4-port storage
controllers.
About this task
In this configuration, there are two fault domains, one FC fabric, and one FC switch.
Each fault domain contains a set of primary and reserve paths (P1-R1, P2-R2, P3-R3, and P4-R4).
server or storage controller port. The reserved paths provide redundancy for an unavailable storage
controller.
31
Steps
1. Connect each server to the FC fabric.
2.
3.
Reserved port R1: Storage controller 2: port 1 to the FC switch

4.
Primary port P2: Storage controller 1: port 2 to the FC switch
Reserved port R2: Storage controller 2: port 2 to the FC switch

Connect fault domain 3 (shown in gray) to fabric 2.
5.
Primary port P1: Storage controller 1: port 1 to the FC switch
Primary port P3: Storage controller 1: port 3 to FC switch
Reserved port R3: Storage controller 2: port 3 to FC switch

Connect fault domain 4 (shown in red) to fabric 2.
Primary port P4: Storage controller 2: port 4 to FC switch
Reserved port R4: Storage controller 1: port 4 to FC switch
Example
Figure 17. Storage System in Legacy Mode with Dual 8 Gb Storage Controllers and One Fibre Channel Switch
1.
Server 1
2.
Server 2
3.
FC switch (Fault domain 1 and fault domain 2)
4.
Storage system
5.
6.
Next steps
32
Labeling the Front-End Cables

Label the front-end cables to indicate the storage controller and port to which they are connected.
Prerequisites
Locate the pre-made front-end cable labels that shipped with the storage system.
About this task
Apply cable labels to both ends of each cable that connects a storage controller to a front-end fabric or
network, or directly to host servers.
Steps
1. Starting with the top edge of the label, attach the label to the cable near the connector.
Figure 18. Attach Label to Cable
2.
Wrap the label around the cable until it fully encircles the cable. The bottom of each label is clear so
that it does not obscure the text.
Figure 19. Wrap Label Around Cable
3.
Apply a matching label to the other end of the cable.
33
Connecting to iSCSI Host Servers

Choose the iSCSI connectivity option that best suits the frontend redundancy requirements and network
infrastructure.
Virtual Port Mode Two iSCSI Networks with Dual 10 GbE 2Port Storage Controllers
Use two iSCSI networks with virtual port mode to prevent an unavailable port, switch, or storage
controller from causing a loss of connectivity between the host servers and a storage system with dual 10
GbE 2port storage controllers.
About this task
In this configuration, there are two fault domains, two iSCSI networks, and two Ethernet switches. The
storage controllers connect to each Ethernet switch using one iSCSI connection.
If a physical port or Ethernet switch becomes unavailable, the storage system is accessed from the
switch in the other fault domain.
Steps
1. Connect each server to both iSCSI networks.
2.
Connect fault domain 1 (shown in orange) to iSCSI network 1.
3.
Storage controller 1: port 1 to Ethernet switch 1

Connect fault domain 2 (shown in blue) to iSCSI network 2.
Example
Figure 20. Storage System in Virtual Port Mode with Dual 10 GbE Storage Controllers and Two Ethernet
Switches
1.
34
Server 1
2.
Server 2
3.
Ethernet switch 1 (Fault domain 1)
4.
5.
Storage system
6.
7.
Next steps
Virtual Port Mode One iSCSI Network with Dual 10 GbE 2Port Storage Controllers
Use one iSCSI network with virtual port mode to prevent an unavailable port or storage controller from
causing a loss of connectivity between the host servers and a storage system with dual 10 GbE 2Port
storage controllers.
About this task
In this configuration, there are two fault domains, one iSCSI network, and one Ethernet switch. Each
storage controller connects to the Ethernet switch using two iSCSI connections.
If a physical port becomes unavailable, the storage system is accessed from another port on the
Ethernet switch.
Steps
1. Connect each server to the iSCSI network.
2.
Connect fault domain 1 (shown in orange) to the iSCSI network.
3.
Storage controller 1: port 1 to the Ethernet switch

Connect fault domain 2 (shown in blue) to the iSCSI network.
35
Example
Figure 21. Storage System in Virtual Port Mode with Dual 10 GbE Storage Controllers and One Ethernet
Switch
1.
Server 1
2.
Server 2
3.
Ethernet switch (Fault domain 1 and fault

domain 2)
4.
Storage system
5.
6.
Next steps
Legacy Mode Two iSCSI Networks with Dual 10 GbE 2Port Storage Controllers
Use two iSCSI networks with legacy mode to prevent an unavailable switch or storage controller from
causing a loss of connectivity between host servers and a storage system with dual 10 GbE 2-port storage
controllers.
About this task
In this configuration, there are two faults domains, two iSCSI networks, and two Ethernet switches
Each fault domain contains sets of primary and reserve paths (P1-R1 and P2-R2).
To provide redundancy, the primary port and the corresponding reserve port in a fault domain must
connect to the same network.
When MPIO is configured on the iSCSI servers, the primary paths provide redundancy for an
unavailable server port. The reserved paths provide redundancy for an unavailable storage controller.
Steps
1.
Connect each server to both iSCSI networks.
2.
3.
36
Primary port P1: Storage controller 1: port 1 to Ethernet switch 1
Reserved port R1: Storage controller 2: port 1 to Ethernet switch 1

Primary port P2: Storage controller 2: port 2 to Ethernet switch 2
Reserved port R2: Storage controller 1: port 2 to Ethernet switch 2
Example
Figure 22. Storage System in Legacy Mode with Dual 10 GbE Storage Controllers and Two Ethernet Switches
1.
Server 1
2.
Server 2
3.
4.
5.
Storage system
6.
7.
Next steps
Legacy Mode One iSCSI Network with Dual 10 GbE 2-Port Storage Controllers
Use one iSCSI network with legacy mode to prevent an unavailable storage controller from causing a loss
of connectivity between host servers and a storage system with dual 10 GbE 2-port storage controllers.
About this task
In this configuration, there are two fault domains, one iSCSI network, and one Ethernet switch.
Each fault domain contains sets of primary and reserve paths (P1-R1 and P2-R2).
server port. The reserved paths provide redundancy for an unavailable storage controller.
37
Steps
1. Connect each server to the iSCSI network.
2.
3.
Reserved port R1: Storage controller 2: port 1 to the Ethernet switch

Primary port P1: Storage controller 1: port 1 to the Ethernet switch
Primary port P2: Storage controller 1: port 2 to the Ethernet switch
Reserved port R2: Storage controller 2: port 2 to the Ethernet switch
Example
Figure 23. Storage System in Legacy Mode with Dual 10 GbE Storage Controllers and One Ethernet Switch
1.
Server 1
2.
Server 2
3.
Ethernet switch (Fault domain 1 and fault

domain 2)
4.
Storage system
5.
6.
Next steps
38
Using SFP+ Transceiver Modules

An SC4020 storage system with 10 GbE iSCSI storage controllers uses short range small-form-factor
pluggable (SFP+) transceiver modules.
Figure 24. SFP+ Transceiver Module with a Bail Clasp Latch
The SFP+ transceiver modules are installed into the front-end ports of a storage controller. Fiber-optic
cables are connected from the SFP+ transceiver modules in a storage controller to SFP+ transceiver
modules in Ethernet switches.
Guidelines for Using SFP+ Transceiver Modules

The SC4020 storage system supports the use of SFP+ transceiver modules for 10 GbE iSCSI connectivity.
Before installing SFP+ transceiver modules and fiber-optic cables, read the following guidelines:
CAUTION: When handling static-sensitive devices, take precautions to avoid damaging the
product from static electricity.
Use only Dell supported SFP+ transceiver modules with the SC4020. Other generic SFP+ transceiver
modules are not supported and may not work with the SC4020.
The SFP+ transceiver module housing has an integral guide key that is designed to prevent you from
inserting the transceiver module incorrectly.
Use minimal pressure when inserting an SFP+ transceiver module into an FC port. Forcing the SFP+
transceiver module into a port may damage the transceiver module or the port.
The SFP+ transceiver module must be installed into a port before you connect the fiber-optic cable.
The fiber-optic cable must be removed from the SFP+ transceiver module before you remove the
transceiver module from the port.
Cleaning Fiber-Optic Ports

Cleaning fiber-optic ports is an important requirement for maintaining quality connections between
fiber-optic equipment. Any contamination in the fiber connection can result in degraded performance or
communication failures.
Micro-deposits of oil and dust on the fiber-optic ports of the transceiver modules or fiber-optic cable
connectors can cause loss of light, reduction in signal power, and possibly intermittent problems with the
optical connection.
To avoid problems with connections between fiber-optic equipment, Dell recommends that you clean
the fiber-optic ports and connectors each time you make a connection.
39
NOTE: When you are not using a transceiver module or fiber-optic cable, always install protective
covers to prevent contamination.
Cleaning SFP+ Transceiver Modules
Dell recommends using a can of compressed air to clean the fiber-optic ports of SFP+ transceiver
modules.
Prerequisites
Handle the SFP+ transceiver module in an ESD safe environment using the proper safety precautions.
Make sure that the can of compressed air is approved for cleaning fiber optics.
Make sure that the can of compressed air has a straw inserted into the nozzle.
Steps
1.
2.
Spray the can of compressed air for 35 seconds to make sure that any liquid propellant is expelled
from the straw.
Align a fiber-optic port of the transceiver module with the straw on the can of compressed air.
Hold the transceiver module near the end of the straw, but do not touch the inner surfaces of the
module.
3.
Hold the can of compressed air upright and level with the transceiver module.
CAUTION: Tipping the can of compressed air may release liquids in the air stream.
4.
Use the can of compressed air to blow out particles from the inside of the transceiver module.
5.
Examine the optical surface of the connector using high intensity light and a magnifying tool.
If contaminants still exist, repeat the cleaning process.
6.
Immediately install the protective dust cover into the transceiver module to avoid recontamination.
Keep the protective cover in the transceiver module until you are ready to connect it to a fiber optic
cable.
Cleaning Fiber-Optic Cable Connectors

Dell recommends using a can of compressed air, methanol or isopropyl alcohol, and a lens tissue to
clean fiber-optic cable connectors.
Prerequisites
Do not allow the end of the fiber-optic cable to contact any surface, including your fingers.
Make sure that the can of compressed air is approved for cleaning fiber optics
Make sure that the can of compressed air has a straw inserted into the nozzle.
Only use fresh (dry) spectroscopic grade methanol or isopropyl alcohol as a cleaning solvent.
Only use lens tissues with long fibers and a low ash content type that has no chemical additives.
Steps
1.
Spray the can of compressed air for 35 seconds to make sure that any liquid propellant is expelled
from the straw.
2.
Hold the can of compressed air upright and level with the fiber-optic cable connector.
CAUTION: Tipping the can of compressed air may release liquids in the air stream.
3.
Use the can of compressed air to blow particles off the surface of the fiber-optic cable connector.
4.
Place 23 drops of the methanol or isopropyl alcohol on a lens tissue.
5.
Place the wet portion of the lens tissue on the optical surface of the fiber-optic cable connector and
slowly drag it across.
6.
Examine the optical surface of the fiber-optic cable connector using high intensity light and a
magnifying tool.
40
If streaks or contaminants still exist, repeat the cleaning process using a fresh lens tissue.
7.
Immediately install the protective dust cover over the end of the cable to avoid recontamination.
Keep the protective cover on the end of the cable until you are ready to connect it.
Install an SFP+ Transceiver Module

Complete the following steps to install an SFP+ transceiver module in a 10 GbE iSCSI storage controller.
About this task
Read the following cautions and information before installing an SFP+ transceiver module.
WARNING: To reduce the risk of injury from laser radiation or damage to the equipment, observe
the following precautions:
Do not open any panels, operate controls, make adjustments, or perform procedures to a laser
device other than those specified herein.
Do not stare into the laser beam.
CAUTION: Transceiver modules can be damaged by electrostatic discharge (ESD). To prevent ESD
damage to the transceiver module, take the following precautions:
Wear an antistatic discharge strap while handling transceiver modules.
Place transceiver modules in antistatic packing material when transporting or storing them.
Steps
1. Position the transceiver module so that the key is oriented correctly to the port in the storage
controller.
Figure 25. Install the SFP+ Transceiver Module
1.
2.
SFP+ transceiver module
2.
Fiber-optic cable connector
Insert the transceiver module into the port until it is firmly seated and the latching mechanism clicks.
The transceiver modules are keyed so that they can only be inserted with the correct orientation. If a
transceiver module does not slide in easily, ensure that it is correctly oriented.
CAUTION: To reduce the risk of damage to the equipment, do not use excessive force when
inserting the transceiver module.
3.
Position fiber-optic cable so that the key (the ridge on one side of the cable connector) is aligned
with the slot in the transceiver module.
CAUTION: Touching the end of a fiber-optic cable damages the cable. Whenever a fiberoptic cable is not connected, replace the protective covers on the ends of the cable.
41
4.
Insert the fiber-optic cable into the transceiver module until the latching mechanism clicks.
5.
Insert the other end of the fiber-optic cable into the SFP+ transceiver module of an Ethernet switch.
Remove an SFP+ Transceiver Module

Complete the following steps to remove an SFP+ transceiver module from a 10 GbE iSCSI storage
controller.
Prerequisites
Use failover testing to make sure that the connection between host servers and Storage Center remains
up if the port is disconnected.
About this task
Read the following cautions and information before beginning removal or replacement procedures.
WARNING: To reduce the risk of injury from laser radiation or damage to the equipment, observe
the following precautions:
Do not open any panels, operate controls, make adjustments, or perform procedures to a laser
device other than those specified herein.
Do not stare into the laser beam.
CAUTION: Transceiver modules can be damaged by electrostatic discharge (ESD). To prevent ESD
damage to the transceiver module, take the following precautions:
Wear an antistatic discharge strap while handling modules.
Place modules in antistatic packing material when transporting or storing them.
Steps
1. Remove the fiber-optic cable that is inserted into the transceiver.
a. Make certain the fiber-optic cable is labeled before removing it.
b. Press the release clip on the bottom of the cable connector to remove the fiber-optic cable from
the transceiver.
CAUTION: Touching the end of a fiber-optic cable damages the cable. Whenever a fiberoptic cable is not connected, replace the protective covers on the ends of the cables.
2.
Open the transceiver module latching mechanism.
3.
Grasp the bail clasp latch on the transceiver module and pull the latch out and down to eject the
transceiver module from the socket.
4.
Slide the transceiver module out of the port.
42
Figure 26. Remove the SFP+ Transceiver Module
1.
SFP+ transceiver module
2.
Fiber-optic cable connector
Labeling the Front-End Cables

Label the front-end cables to indicate the storage controller and port to which they are connected.
Prerequisites
Locate the pre-made front-end cable labels that shipped with the storage system.
About this task
Apply cable labels to both ends of each cable that connects a storage controller to a front-end fabric or
network, or directly to host servers.
Steps
2.
that it does not obscure the text
43
3.
Cabling the Ethernet Management Port

To manage Storage Center, the Ethernet management (MGMT) port of each storage controller must be
connected to an Ethernet switch that is part of the management network.
About this task
The management port provides access to the storage system through the Storage Center System
Manager software and is used to send emails, alerts, SNMP traps, and SupportAssist (Phone Home)
diagnostic data. The management port also provides access to the baseboard management controller
(BMC) software.
Steps
1. Connect the Ethernet switch to the corporate/management network (shown in green).
2.
Connect the Ethernet management port on storage controller 1 to the Ethernet switch.
3.
Connect the Ethernet management port on storage controller 2 to the Ethernet switch.
Figure 29. Storage System Connected to a Management Network
44
1.
Corporate/management network
2.
Ethernet switch
3.
Storage system
4.
5.
NOTE: To use the management port as an iSCSI port, cable the management port to a network
switch dedicated to iSCSI traffic. Special considerations must be taken into account when
sharing the management port. For environments where the Storage Center system
management ports are mixed with network traffic from other devices (such as voice, backups,
or other computing devices), separate the iSCSI traffic from management traffic using VLANs.
Labeling the Ethernet Management Cables

Label the Ethernet management cables that connect each storage controller to an Ethernet switch.
Prerequisites
Locate the pre-made Ethernet management cable labels that shipped with the SC4020 storage system.
About this task
Apply cable labels to both ends of each Ethernet management cable.
Steps
2.
that it does not obscure the text.
3.
45
Cabling the Embedded Ports for iSCSI Replication

If the Storage Center is licensed for replication, the management port and replication port can be
connected to an Ethernet switch and used for iSCSI replication.
Cabling the Replication Port for iSCSI Replication

If replication is licensed, the replication (REPL) port can be used to replicate data to another Storage
Center.
About this task
Connect the replication port of each storage controller to an Ethernet switch through which the Storage
Center can perform iSCSI replication.
Steps
1. Connect the replication port on storage controller 1 to Ethernet switch 2.
2.
Connect the replication port on storage controller 2 to Ethernet switch 2.

NOTE: The management port on each storage controller is connected to an Ethernet switch on
the management network.
Figure 32. Replication Ports Connected to an iSCSI Network
1.
2.
Ethernet switch 1
3.
Ethernet switch 2 (iSCSI network)
4.
Storage system
5.
6.
3.
To configure the fault domains and ports, log in to the Storage Center System Manager and select
Storage Management System Setup Configure Local Ports.
4.
To configure replication, refer to the Dell Enterprise Manager Administrators Guide.
Cabling the Management Port and Replication Port for iSCSI Replication
If replication is licensed, the management (MGMT) port and replication (REPL) port can be used to
replicate data to another Storage Center.
About this task
Connect the management port and replication port on each storage controller to an Ethernet switch
through which the Storage Center can perform replication.
46
NOTE: In this configuration, Storage Center system management traffic and iSCSI traffic use the
same physical network ports. For environments where the Storage Center system management
ports are mixed with network traffic from other devices (such as voice, backups, or other computing
devices), separate iSCSI traffic from management traffic using VLANs.
Steps
1. Connect embedded fault domain 1 (shown in orange) to the iSCSI network.
a. Connect Ethernet switch 1 to the corporate/management network (shown in green).
b. Connect the management port on storage controller 1 to Ethernet switch 1.
c. Connect the management port on storage controller 2 to Ethernet switch 1.
2.
Connect embedded fault domain 2 (shown in blue) to the iSCSI network.

a. Connect the replication port on storage controller 1 to Ethernet switch 2.
b. Connect the replication port on storage controller 2 to Ethernet switch 2.
Figure 33. Management and Replication Ports Connected to an iSCSI Network
1.
2.
3.
4.
Storage system
5.
6.
3.
4.
To configure replication, refer to the Dell Enterprise Manager Administrators Guide.
Cabling the Embedded Ports for iSCSI Host Connectivity

A storage system that is configured for virtual port mode and is running Storage Center 6.6.4 can use the
management port and replication port for front-end iSCSI host connectivity.
Dell recommends using two switches dedicated for iSCSI traffic. Refer to the iSCSI Settings appendix for a
list of recommend and required settings.
Two iSCSI Networks using the Embedded Ethernet Ports on a Storage System
with Fibre Channel Storage Controllers
Use two iSCSI networks to prevent an unavailable port, switch, or storage controller from causing a loss
of connectivity between the host servers and a storage system with dual Fibre Channel (FC) storage
controllers.
About this task
In this configuration, there are two fault domains, two iSCSI networks, and two Ethernet switches.
47
Steps
1. Connect each server and Ethernet switch 1 to the corporate/management network (shown in green).
2.
Connect the servers that support iSCSI connections to both iSCSI networks.
3.
Connect embedded fault domain 1 (shown in orange) to iSCSI network 1.

a. Connect the management port on storage controller 1 to Ethernet switch 1.
b. Connect the management port on storage controller 2 to Ethernet switch 1.
4.
Connect embedded fault domain 2 (shown in blue) to iSCSI network 2.

Figure 34. Two iSCSI Networks using the Embedded Ethernet Ports on Dual Fibre Channel Storage
Controllers
1.
48
2.
Server 1 (FC)
5.
3.
Server 2 (iSCSI)
4.
FC Switch 1 (Fault domain 1 for FC

fabric)
5.
FC Switch 2 (Fault domain 2 for FC fabric)
6.
7.
8.
Storage system
9.
10. Storage controller 2
Next steps
NOTE: For the latest best practices, see the Dell Storage Center Best Practices documents on the
Two iSCSI Networks Using the Embedded Ethernet Ports on a Storage

System with iSCSI Storage Controllers
Use two iSCSI networks to prevent an unavailable port, switch or storage controller from causing a loss of
connectivity between the host servers and a storage system with dual iSCSI storage controllers.
About this task
In this configuration, there are two fault domains, two iSCSI networks, and two Ethernet switches.
Steps
1. Connect each server and Ethernet switch 1 to the corporate/management network (shown in green).
2.
Connect each server to both iSCSI networks.
3.
Connect embedded fault domain 1 (shown in orange) to iSCSI network 1.

a. Connect the management port on storage controller 1 to Ethernet switch 1.
b. Connect the management port on storage controller 2 to Ethernet switch 1
4.
Connect embedded fault domain 2 (shown in blue) to iSCSI network 2.

49
Figure 35. Two iSCSI Networks using the Embedded Ethernet Ports on Dual iSCSI Storage Controllers
5.
1.
2.
Server 1
3.
Server 2
4.
5.
6.
Storage system
7.
8.
Next steps
NOTE: For the latest best practices, see the Dell Storage Center Best Practices documents on the
50
SC4020 Technical Specifications
This section contains technical specifications for the SC4020 storage systems.
Technical Specifications
The technical specifications of the SC4020 storage system are displayed in the following tables.
Table 7. Hard Drives
Drives
SAS hard drives
Up to 24 2.5-inch SAS hot-swappable hard drives (6.0 Gbps)
Table 8. Storage Controllers
Storage Controllers
Configurations
Two hot-swappable storage controllers with the following IO options:
Four 8 Gbps Fibre Channel ports

Two 10 Gbps iSCSI ports
Table 9. Storage Connectivity
Storage Connectivity
Configurations
SC4020 supports up to 192 drives in one redundant-path SAS chain
Table 10. RAID
Redundant Array of Independent Disks (RAID)

Controller
Two hot-swappable storage controllers
Management
RAID management using Storage Center System Manager version 6.5.2 or

later
Table 11. Back Panel Ports
Back-Panel Ports Connectors (per Storage Controllers)

Fibre Channel
connectors or iSCSI
connectors
Connection to a Fibre Channel fabric or iSCSI network
Ethernet connectors
MGMT: 1 Gbps or 10 Gbps embedded Ethernet/iSCSI port that is typically

used for system management
51
Back-Panel Ports Connectors (per Storage Controllers)

REPL: 1 Gbps or 10 Gbps embedded iSCSI port that is typically used for
replication to another Storage Center
SAS connectors
6 Gbps SAS connectors for SAS port redundancy and additional expansion
enclosures
NOTE: SAS connectors are SFF-8086/SFF-8088 compliant
USB Connector

NOTE: For engineering use only
Serial connector
Used for initial configuration and support only functions
Table 12. LEDs
LED Indicators
One two-color LED indicator for system status.

One single-color LED indicator for power status.
Two-digit, seven-segment display indicating the storage system ID
number
ID button with a single-color LED indicating startup and pressed states
Hard drive carrier
One single-color activity LED

One single-color LED status indicator per drive
Storage controller
module
Two single-color LEDs per Ethernet port indicating activity and link speed
Four dual-color LEDs per SAS connector indicating port activity and status
One single-color LED indicating status
One single-color LED indicating fault
One single-color LED for identification
Eight single-color LED for diagnostics
Power supply/cooling
fan
Four LED status indicators for Power Supply Status, AC Fail status, DC Fail
status, and Fan Fail status
Front panel
Table 13. Power Supplies
Power Supplies
AC power supply (per power supply)
Wattage
580 W (maximum wattage: 584 W)
Voltage
100240 VAC (7.6 A3.0 A)
Heat dissipation
65 W at 230 VAC and 99 W at 115 VAC
Maximum inrush current Under typical line conditions and over the entire system ambient operating
range, the inrush current may reach 45 A per power supply for 40 ms or less
52
Table 14. Hard Drive Power
Available Hard Drive Power (per Slot)

Supported hard drive
power consumption
(continuous)
Up to 1.2 A at +5 V
Up to 0.5 A at +12 V
Table 15. Physical Dimensions
Physical
Height
8.79 cm (3.46 in.)
Width
48.2 cm (18.98 in.)
Depth
54.68 cm (21.53 in.)
Weight (maximum
configuration)
24 kg (53 lb)
Weight without drives
19 kg (41 lb)
Table 16. Environmental
Environmental
For additional information about environmental measurements for specific storage system
configurations, see dell.com/environmental_datasheets.
Temperature
Operating
5C to 57C (41F to 135F) with a maximum temperature gradation of 10C

per hour
52C (126F) maximum 2,000 m to 3,048 m (6,562 ft to 10,000 ft)
47C (117F) maximum 3,048 m to 4,000 m (10,000 ft to 13,123 ft)
Storage
40 to 65C (40 to 149F) at a maximum altitude of 12,000 m (39,370 ft)
Relative humidity
Operating
10% to 80% (noncondensing) with 29C (84.2F) maximum dew point
Storage
5% to 95% (noncondensing) with 33C (91F) maximum dew point
Maximum vibration
Operating
0.21 G at 5500 Hz for 15 min
Storage
1.04 G at 2200 Hz for 15 min
Maximum shock
Operating
Half-sine shock 5 G +/- 5% with a pulse duration of 10 ms +/- 10% in

operational orientations only
Storage
Half-sine shock 30 G +/- 5% with a pulse duration of 10 ms +/- 10% (all sides)
Altitude
Operating
0 m to 3,048 m (0 ft to 10,000 ft)
53
Environmental
For altitudes above 915 m (3,000 ft), the maximum operating temperature is
derated 1C per 300 m (1F per 547 ft)
Storage
300 m to 12,192 m (1000 ft to 40,000 ft)
Airborne Contaminant Level

Class
54
G1 or lower as defined by ISA-S71.04-1985

Dell Storage Center Owner's Manual

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Dell Storage Center

SC4020 Storage System

Notes, Cautions, and Warnings

1 About the SC4020 Storage System....................................................................7

2 Connect the Front End...................................................................................... 20

Labeling the Ethernet Management Cables.................................................................................45

3 SC4020 Technical Specifications.................................................................... 51

About this Guide

Removed a reference to an internal document and added

Added information about iSCSI front-end connectivity support

Added information about SFP+ transceiver modules and

Corrected errors found during validation.

Added information about new features for SC4020 storage

Dell Storage Center SC4020 Storage System Getting Started Guide

Dell Storage Center Release Notes

Dell Storage Center System Manager Administrators Guide

About the SC4020 Storage System

Storage Center Hardware Components

SC4020 Storage System

About the SC4020 Storage System

Storage Center 6.6.4 or Later

Up fourteen SC200 expansion enclosures

Up to seven SC220 expansion enclosures

Up to two SC280 expansion enclosures

Storage Center 6.6.3 or Earlier

Up eight SC200 expansion enclosures

Up to four SC220 expansion enclosures

Storage Center Architecture Options

An SC4020 storage system deployed without SC200/SC220 expansion enclosures.

Figure 1. SC4020 without Expansion Enclosures

Figure 2. SC4020 with Two SC200/SC220 Expansion Enclosures

About the SC4020 Storage System

Figure 3. SC4020 with Two SC280 Expansion Enclosures

Storage Center Communication

SC4020 Storage System with Fibre Channel IO Ports

About the SC4020 Storage System

Figure 4. System Components of an SC4020 with Fibre Channel Front-End Ports

Server with Fibre Channel HBAs

Fibre Channel switch

SC4020 storage system with FC front-end

SC200/SC220 expansion enclosure or

6 Gbps per channel

Computer connected to the SC4020

Computer connected to the SC4020

Remote Storage Center connected via iSCSI

SC4020 Storage System with iSCSI IO Ports

About the SC4020 Storage System

Figure 5. System Components of an SC4020 with iSCSI Front-End Ports

Server with iSCSI HBAs

SC4020 storage system with iSCSI front-end 10 Gbps

SC200/SC220 expansion enclosure or

6 Gbps per channel

Computer connected to the SC4020

Computer connected to the SC4020

Remote Storage Center connected via iSCSI

About the SC4020 Storage System

SC4020 Storage System Hardware

About the SC4020 Storage System

SC4020 Storage System Front-Panel Features and Indicators

Figure 6. SC4020 Front-Panel View

Lights when at least one power supply is supplying power to

Lights when the storage system identification is enabled.

Off: Normal status

Displays the storage system identification number. The default

Can have up to 24 2.5-inch SAS hard drives.

About the SC4020 Storage System

SC4020 Back-Panel Features and Indicators

Figure 7. SC4020 Back-Panel View

cooling fan module

Contains a 580 W power supply and fans that provide cooling

Battery backup unit

Allows the storage controller to shut down smoothly when a

Each storage controller contains:

Cooling fan fault

Back-end ports: Two 6 Gbps SAS ports

About the SC4020 Storage System