Foster BPC - HuskyPatch
Foster BPC - HuskyPatch
Foster BPC - HuskyPatch
Dylan
Babbs
Co-Founder
[email protected]
Michael Olson
Co-Founder
[email protected]
EXECUTIVE
SUMMARY
Have
you
or
one
of
your
friends
ever
cracked
your
iPhone
screen?
The
answer
to
that
question
is
most
likely
yes.
HuskyPatch
is
an
on-demand
iPhone
repair
service
for
UW
students
that
services
the
customer
wherever
they
might
be.
HuskyPatch
is
run
by
a
pair
of
entrepreneurial-minded
skilled
technicians
who
can
swap
out
a
broken
iPhone
screen
in
less
half
an
hour.
College
students,
who
are
prone
to
dropping
and
cracking
their
screens,
generally
face
a
low
budget
and
are
unlikely
to
take
immediate
action
to
fix
their
broken
devices.
Many
students
simply
arent
aware
of
any
other
options
to
fix
their
phone
other
than
their
local
Apple
Store,
where
they
will
likely
end
up
paying
much
more
than
necessary.
By
creating
a
service
that
is
fast,
convenient,
affordable,
and
transparent,
HuskyPatch
will
quickly
penetrate
the
mobile
device
repair
market.
The
HuskyPatch
desktop
and
mobile
web
sites
will
connect
a
customer
with
a
technician
at
a
time
and
place
that
is
convenient
to
the
customer.
The
technician
will
navigate
quickly
through
campus
on
a
bike
(similar
to
a
Jimmy
Johns
cyclist)
to
repair
the
device
within
30
minutes
in
a
comfortable
environment
to
the
customer.
NEED
Look
around
a
college
campus.
Nearly
every
student
is
engaged
with
a
mobile
device
whether
that
be
texting,
listening
to
music,
or
snapchatting
their
friends.
Mobile
devices,
especially
iPhones,
are
incredibly
engraved
into
the
college
social
environment.
So
many
people
have
iPhones
nowadays
that
it
is
strange
to
receive
a
green
message
on
your
iPhone
(indicating
an
SMS)
instead
of
a
blue
iMessage
(indicating
the
sender
has
an
iPhone).
In
fact,
iPhones
are
so
prevalent
in
our
society
that
market
research
and
consulting
firm
Parks
Associates
reports
that
the
Apple
iPhone
accounted
for
40%
of
the
U.S.
smartphone
market
in
2015.1
HuskyPatch
is
unlocking
a
vast,
high-potential
market
for
repairs
that
no
business
has
mastered
in
a
convenient
way
yet.
College
students,
especially
those
living
in
Seattles
U-District,
are
very
unlikely
to
take
immediate
action
on
fixing
their
phone
for
three
reasons:
1. There
are
very
few
repair
shops
around
the
U-District.
Those
that
do
exist
are
very
expensive
and
unheard
of.
Currently,
the
Apple
Store
dominates
device
repair
businesses
because
people
trust
the
original
manufacturer
and
do
not
know
of
other
methods
to
fix
their
phone
(see
competition
section).
2. College
students
are
frugal.
The
Seattle
Times
shows
the
U-District
is
the
poorest
neighborhood
in
Seattle.2
For
the
shops
that
do
exist,
prices
are
high
and
students
arent
likely
to
spend
a
large
amount
of
money
fixing
a
device
that
is
still
functional.
3. College
students
want
an
easy,
hassle-free
fix.
Food
delivery
services
are
incredibly
successful
in
college
neighborhoods,
because
students
love
services
that
deliver
food
to
them
and
assimilate
easily
into
their
schedule.3
Broken
iPhone
screens
are
an
extremely
common
issue.
In
a
study
conducted
by
MobileInsurance.co.uk,
in
which
2,471
iPhone
owners
were
polled,
a
shocking
23%
of
respondents
stated
that
their
iPhone
screen
was
broken.4
Jason
Brockman,
Director
of
the
website
that
conducted
the
poll
was
quoted
saying
it
is
a
surprise
to
see
that
the
average
person
with
a
broken
screen
on
their
iPhone
has
been
putting
up
with
it
for
6
months.5
For
users
who
responded
with
a
broken
screen,
32%
responded
saying
they
had
not
fixed
their
phone
because
they
hadnt
got
round
to
it.
HuskyPatch
will
attempt
to
target
the
users
who
havent
found
the
time
to
fix
their
iPhones.
We
believe
our
convenient
come
to
the
customer
model
will
appeal
to
users
who
do
not
have
time
to
go
into
an
Apple
Store
or
another
establishment.
The
University
of
Washington-Seattle
has
an
enrollment
of
45,870.6
Since
the
Apple
iPhone
owns
40%
of
the
market
share
and
23%
of
iPhone
users
break
their
screen,
we
have
determined
we
have
a
market
of
4,220
potential
customers.
A
2015
Gallup
poll
found
that
44%
of
iPhone
users
upgrade
their
iPhone
once
their
provider
allows
it,
usually
every
two
years.7
Therefore,
one
half
of
our
4,220
target
potential
customers
refresh
their
devices
every
two
years,
leading
to
additional
business
opportunities.
HuskyPatch
SOLUTION
HuskyPatch
aims
to
solve
all
the
roadblocks
and
inconveniences
college
students
face
when
trying
to
resolve
their
broken
iPhone
screens.
Our
campus
marketing
will
successfully
create
brand
recognition
throughout
the
U-District,
so
that
students
wont
think
twice
about
where
to
go
to
fix
broken
screen.
Secondly,
our
low
prices
will
appeal
to
students
who
arent
looking
to
spend
their
entire
months
budget
on
a
new
screen.
Finally,
our
mobile
technicians
will
be
able
to
operate
anywhere
on
campus
and
throughout
the
U-District,
making
it
hassle-free
to
schedule
an
appointment.
Our
service
can
be
integrated
into
a
students
schedule
stress-free.
Our
seamless
consultation
and
repair
process
will
follow
as
described:
1. Customer
navigates
to
the
HuskyPatch
website
on
desktop
or
mobile.
2. Customer
fills
out
an
online
booking
form,
containing
the
following
information:
a. Time
slot:
Customer
has
the
ability
to
select
time
spot
from
available
hours
of
technicians.
b. Location:
Customer
will
most
select
their
location
(Campus
building,
address,
etc.).
Customer
will
fill
out
an
additional
location
field,
specifying
what
floor
and
room
they
are
on
campus
or
any
necessary
information
for
the
technician
to
recognize
the
customer.
c. iPhone
model:
This
information
is
crucial
so
that
the
technician
will
be
equipped
with
the
proper
parts.
d. Payment
method:
Customer
has
the
option
to
choose
between
cash
or
credit.
3. Technician
arrives
at
the
scene
on
time
wearing
a
recognizable
HuskyPatch
polo.
Technician
greats
the
customer
as
such:
Hello,
Im
Dylan
from
HuskyPatch.
Are
you
_______
(customer
name)?
This
initiates
a
relationship
of
trust
between
the
two
and
correctly
identifies
the
customer.
4. Technician
kindly
asks
the
customer
to
hand
over
the
phone
to
begin
the
operation.
Technician
begins
the
screen
patch,
while
kindly
explaining
the
technical
repair
process
if
the
customer
is
interested.
5. Technician
completes
repair
and
hands
over
the
device
to
the
customer
to
confirm
they
are
comfortable
with
the
new
screen.
6. Payment
via
cash
or
credit
occurs.
HuskyPatch
will
utilize
PayPal
Here
to
process
credit
or
debit
transactions.
HuskyPatch
MARKET
OPPORTUNITY
Persona
1:
Maddy
Maddy
is
a
sorority
sister
at
UW.
She
loves
her
iPhone
and
uses
it
throughout
the
day.
Maddy
goes
out
frequently
with
her
friends
to
fraternity
parties
and
bars,
where
one
night
she
eventually
cracks
her
phone.
Unbeknownst
to
any
other
solutions,
Maddy
makes
a
Genius
Bar
appointment
at
the
University
Village
Apple
Store.
She
spends
two
hours
of
her
time
at
the
Apple
Store
while
also
spending
a
hefty
$199.
Persona
2:
John
John
is
a
MBA
student
at
UW.
John
breaks
his
new
iPhone
6s
while
riding
his
bike.
John
uses
his
phone
frequently
and
needs
it
repaired
fast.
He
posts
on
UW
Facebook
groups
and
anxiously
messages
friends
to
find
a
solution
to
his
broken
screen.
A
friend
recommends
John
to
try
a
third-
party
store
in
downtown
Seattle
which
is
offering
a
10%
discount.
Lured
in
by
the
discount,
John
spends
an
hour
and
half
of
his
time
(travel
included)
to
fix
his
iPhone.
Unfortunately,
the
third-party
store
uses
low-quality
parts
and
does
not
offer
a
warranty.
Three
weeks
later,
Johns
iPhone
screen
falls
apart
due
to
poor
quality
of
the
part
and
he
is
left
empty
handed.
Maddy
and
John
both
chose
the
wrong
solution
to
fix
their
iPhone.
Maddy,
like
many
other
college
students,
went
directly
to
the
Apple
Store
because
she
did
not
know
of
any
other
solutions.
John,
desperate
for
a
quick
deal,
risked
quality
for
price
by
choosing
a
third-party
vendor
with
poor
quality
parts.
Customers
choosing
HuskyPatch
wont
encounter
any
of
the
issues
Maddy
or
John
faced.
HuskyPatch
performs
a
quick
repair,
charges
competitive
prices,
uses
high
quality
parts,
and
offers
a
30-day
warranty.
COMPETITION
HuskyPatch
will
differentiate
ourselves
from
other
competitors
in
four
main
areas:
Fast
Convenient
Technicians
will
meet
customer
at
a
time
and
place
convenient
for
the
customer.
Affordable
Guaranteed
lowest
prices
through
our
reliable
and
high
quality
equipment
manufacturers.
Transparent
Technician
will
fix
phone
in
front
of
customer
a
practice
that
builds
trust
with
customer.
HuskyPatch
Local
Competitors
Name
Location
2656
NE
University
Village
St
(University
Village)
Pricing
iPhone
5s
$129
$109
$89
$129
N/A
$99
Analysis
Trusted
vendor,
Go-to
location
for
those
not
familiar
with
3rd-
party
vendors
Established
2014
Convenient
location
on
the
Ave
Hidden,
unknown
store
Good
service
Expensive
pricing
Outside
U-District
Authorized
Apple
retailer
Charges
same
prices
as
Apple
No
iPhone
services
currently
offered
due
to
price
constraints
Convenient,
Fast,
Affordable,
Transparent
GO
TO
MARKET
STRATEGY
HuskyPatch
will
begin
with
a
summer
2016
soft
launch
and
will
launch
officially
in
during
fall
2016.
Summer
2016
soft
launch.
HuskyPatch
will
begin
marketing
efforts
simply
through
word
of
mouth
and
will
take
advantage
of
the
strong
Greek
community
to
initially
get
the
word
out.
As
seen
through
other
successful
UW
Foster
startups
such
as
Strideline
and
Kotis9,
fraternities
can
serve
as
an
excellent
platform
for
initial
launch
and
traction
of
a
startup.
Simply
talking
to
fellow
members
can
quickly
kick
off
an
idea.
As
seen
through
the
personal
experience
of
co-founder
Dylan
Babbs,
people
quickly
associate
the
skill
to
the
person.
Once
students
experience
our
quality
customer
service
and
affordable
prices,
HuskyPatch
will
gain
brand
recognition
and
students
will
begin
to
refer
friends
to
the
service.
HuskyPatch
will
rely
on
the
trust
between
friend
referrals
and
quick
word
of
mouth
to
gain
users
and
build
traction
during
the
initial
months.
In
addition,
our
soft
launch
will
include
traveling
to
the
12+
fraternities
in
the
Greek
community
that
operate
during
the
summer
to
give
quick
speeches
and
hand
out
promotional
material.
These
fraternities
during
summer
specifically
are
a
key
market
for
the
soft
launch
for
two
reasons:
Fraternities
consist
of
students
within
our
target
audience:
the
majority
of
them
have
smart
phones
particularly
iPhonesand
none
of
them
have
a
good
option
to
go
to
for
repairing
their
phones
if
they
break.
Fraternities
during
the
summer
house
sorority
women.
Marketing
to
fraternities
in
the
summer
will
allow
us
to
get
the
word
out
to
both
the
men
in
the
fraternities
and
the
women
in
sororities
while
reducing
the
amount
of
time
and
money
spent
on
marketing.
Once
school
starts
in
the
fall,
the
sorority
women
will
move
back
into
their
houses
and
will
be
able
to
spread
the
word
about
HuskyPatch
to
all
their
friends
who
were
gone
over
the
summer.
Similarly,
the
men
living
in
the
fraternities
will
be
able
to
tell
their
friends
who
were
absent
over
summer
about
the
new
idea
as
well.
This
strategy
allows
us
to
advertise
to
the
largest
number
of
students
while
minimizing
time
and
effort
spent
marketing.
Benefits
of
Greek
Community
pilot
program:
The
HuskyPatch
founders
are
apart
of
the
Greek
Community
we
know
the
community
and
recognize
the
needs
The
Greek
Community
houses
students
who
come
from
a
more
upper-middle
socio-economic
class
and
are
therefore
more
likely
to
have
iPhones
&
spare
money
to
spend
Word
of
mouth
travels
fast
in
close
community
of
like-minded
individuals
HuskyPatch
Fall
2016
launch.
Fall
2016
will
be
the
official
launch
which
will
include
service
and
marketing
to
the
entire
UW
campus.
Campus-wide
marketing
will
include:
Flyers
placed
in
dorms,
off-campus
housing,
communities,
and
student
newspapers
with
promotional
codes
Email
blasts
through
UW
departments,
professors
and
clubs
Quick
speeches
before
class/club
meetings
Collaboration
with
local
businesses
on
University
Way
Google
AdWords,
Yelp,
and
Facebook
advertisements
The
HuskyPatch
co-founders
both
have
experience
with
campus
marketing
and
event
management.
Dylan
has
planned
and
executed
two
successful
HERE
recruiting
events
with
an
attendance
of
75+,
while
Michael
is
the
alumni
event
chair
for
Zeta
Psi
Fraternity
where
he
hosted
a
successful
alumni
networking
event
with
an
attendance
of
100+.
All
of
our
promotional
materials
will
contain
large,
bold
links
to
HuskyPatch
site.
Through
the
desktop
and
mobile
websites,
an
easy
on-boarding
process
will
be
available
to
sign
up
for
a
screen
repair.
The
website
will
also
contain
referral
links
where
customers
can
receive
a
discount
off
their
next
repair
if
they
sign
on
a
friend
to
our
service.
Our
technicians
will
be
able
to
insert
open
windows
that
they
are
able
to
work.
Customers
will
see
a
transparent
schedule
which
contains
technician
availability
and
will
have
the
option
to
choose
a
custom
30-minute
window
for
their
repair
and
insert
their
location,
whether
that
be
a
library,
housing,
or
campus
building.
Our
technicians
will
be
able
to
quickly
navigate
throughout
campus
via
bicycle
to
ensure
their
punctuality
BUSINESS
DETAILS
Parts:
We
will
order
our
parts
the
from
part-supplier
and
third-party
Apple
repair
shop
Yea!Mac.
Dylan
has
strong
ties
to
Yea!Mac
management
and
has
experience
working
at
the
shop.
Yea!Mac
will
be
a
trusted
business
partner
and
supplier.
In
the
past,
Yea!Mac
has
connected
customers
in
the
Seattle
metropolitan
area
with
broken
iPhone
screens
for
Dylan
to
fix.
When
business
increases
by
2017,
we
will
begin
to
partner
with
a
Chinese
supplier
to
purchases
high
quality
parts
in
bulk.
Recycling
Parts:
Broken
iPhone
screens
will
be
recycled
and
sold
back
to
our
supplier,
Yea!Mac,
for
approximately
10%
of
original
value.
Payment:
HuskyPatch
will
accept
multiple
forms
of
payment.
Customers
can
prepay
on
the
website
with
credit
or
debit
card.
Prepaying
allows
the
customer
to
schedule
a
repair
and
pay
all
at
once,
thus
making
the
process
more
convenient.
Technicians
will
be
equipped
with
a
PayPal
Here
card
reader
for
on
the
go
card
transactions.
College
students
will
find
these
types
of
payments
very
convenient.
Finally,
there
will
always
be
an
option
to
pay
in
cash,
and
the
technician
will
have
change
on
hand.
Warranty:
All
services
will
have
a
30-day
warranty.
A
warranty
is
essential
to
build
trust
with
the
customer
and
to
fortify
the
reputation
of
the
brand.
Uniform:
All
technicians
will
wear
a
professional
polo
to
ensure
trust
and
authenticity.
A
polo
is
casual
yet
also
conveys
professionalism
to
make
the
customer
feel
comfortable
handing
over
their
phone
to
a
technician
for
repair.
Employment:
HuskyPatch
plans
to
recruit
and
train
two
technicians
over
summer
to
have
a
total
of
four
technicians
working
at
a
time,
at
approximately
10
hours
a
week
each.
With
four
technicians
working
10
hours
a
week,
we
can
cover
a
normal
40-hour
work
week.
HuskyPatch
will
initially
be
open
from
11
AM
7
PM
Monday
through
Friday.
We
believe
these
are
great
hours
to
target
college
students.
Of
course,
the
co-founders
will
work
whenever
available,
but
40
hours
a
week
will
be
a
minimum
bound.
Employee
recruitment
will
be
conducted
through
HuskyJobs,
an
effective
way
to
hire
UW
students,
or
by
training
friends,
who
may
prove
to
be
more
reliable
because
they
have
already
been
vetted.
Sales
&
CRM:
Sales
and
customers
will
be
tracked
through
Salesforce.
Legal:
HuskyPatch
will
form
as
an
S
Corporation
with
50%
equity
belonging
to
each
co-
founder.
Service
Map:
Shown
to
the
right.
HuskyPatch
MANAGEMENT
Dylan
Babbs
Dylan
has
over
3
years
of
experience
fixing
iPhones.
Dylan
started
out
as
a
technician
at
his
local
third-party
Apple
repair
shop,
Yea!Mac,
in
Burlingame
California.
After
spending
a
summer
working
there,
as
well
as
school
breaks
following,
Dylan
has
quickly
piled
up
tremendous
iOS
repair
skills.
Arriving
at
college,
Dylan
noticed
how
easy
it
was
to
make
cash
by
fixing
his
friends
iPhone
screens.
Word
spread
quickly,
and
friends
of
friends
began
asking
him
to
fix
their
broken
iPhones.
Dylan
is
a
third-year
Economics
student
from
the
University
of
Washington.
Dylan
has
tech
industry
experience
by
working
at
the
location
intelligence
company
HERE.
Dylan
is
looking
to
become
a
product
manager
upon
graduation,
performing
as
much
intrapreneurship
as
possible
then
moving
towards
tech
startups.
Skills
include
iPhone
repair,
web
design,
marketing,
user
acquisition,
and
business
strategy
Michael
Olson
Hailing
from
Manitowoc
Wisconsin,
Michael
is
a
third-year
Electrical
Engineering
student
at
the
University
of
Washington.
Michael
has
always
had
a
strong
passion
for
entrepreneurship,
and
wants
to
use
his
creative
ingenuity
to
help
people.
Michael
has
a
firm
background
in
engineering
and
working
with
his
hands.
As
an
electrical
engineer,
Michael
wants
to
focus
in
renewable
energy
production
or
automotive.
Michael
has
not
completely
mastered
iPhone
repair
yet,
but
is
quickly
learning
through
his
passionate
drive.
Michael
hopes
to
lead
a
life
of
creative
innovation
and
entrepreneurship
after
completing
his
MBA.
Skills
include
iPhone
repair,
public
speaking,
algorithmic
programming,
employee
development,
and
professional
leadership.
Advising
team:
Isaac
Babbs:
Founder,
Handmade
Ventures
|
Morgan
Babbs:
Founder,
Colibr
|
Jay
Goldstein:
Founder,
Yea!Mac
GROWTH
HuskyPatch
will
begin
by
exclusively
operating
on
iPhone
screens.
As
business
expands,
we
will
move
to
begin
operation
on
additional
iPhone
repairs
(water
damage,
microphone,
battery,
etc.)
and
Android
devices.
HuskyPatch
will
begin
only
with
iPhone
screens
because
other
iPhone
repairs
are
more
complex
and
time-consuming
and
we
would
like
to
initially
focus
on
quick
and
high
demand
repairs.
The
University
of
Washington
would
serve
as
a
pilot
program
for
this
business
model.
The
concept
of
a
mobile
repair
service
that
comes
to
the
customer
can
be
executed
anywhere
not
just
a
university
setting.
The
first
expansion
plans
would
target
communities
throughout
the
greater
Seattle
area
such
as
Seattle
University,
Seattle
Pacific
University
and
the
downtown
business
district.
These
new
communities
may
require
technicians
to
move
around
through
means
of
transportation
other
than
bikes,
such
as
cars,
motorcycles,
or
walking.
If
multi-community
growth
were
to
happen,
HuskyPatch
would
rebrand
to
a
consistent
name
to
appeal
to
the
everyday
tech
device
user.
The
HuskyPatch
10-year
vision
is
to
have
the
cities
of
the
west
coast
sprawling
with
technicians
throughout
urban
neighborhoods
and
core
communities
ready
to
serve
customers
with
broken
tech
devices.
The
HuskyPatch
platform
will
become
a
recognizable
and
trustworthy
brand
known
for
swift,
quality
tech
repairs
at
a
location
convenient
to
customers.
HuskyPatch
TRACTION
Customer
trust
is
already
established
with
clients
and
friends
of
the
founders.
Dylan
and
Michael
can
easily
transition
their
personal
goodwill
into
HuskyPatch.
The
logo,
Facebook
page,
and
website
have
already
been
established.
Parts
and
financials
are
prepared
for
launch.
The
teams
current
focus
is
marketing
preparation
for
the
soft
launch
of
summer
2016,
then
preparing
for
fall
2016
when
the
majority
of
students
return
from
summer
break.
FINANCIALS
Service
pricing
details:
Model
Price
iPhone
6s
Plus
$249
iPhone
6s
$199
iPhone
6
Plus
$149
Projected
income
statement:
Revenue
iPhones
Repaired
Screen
Recycling
Revenue
Service
Revenue
Less:
Service
Discount
Total
Quarterly
Revenue
Expenses
iPhones
Repaired
COGS
Wage
Expense
Marketing
Expense
PP+E
Total
Quarterly
Expenses
Net
Profit
2016
Summer
Fall
100
120
46
65
8900
11780
-89
-98
8857
11747
100
120
6600
8900
0
1200
50
200
200
0
6850
10300
$2007
$1447
Model
iPhone
6
iPhone
5s
iPhone
5
Winter
140
88
15060
-108
15040
140
11600
1400
200
0
13200
$1840
Price
$99
$89
$79
2017
Spring
Summer
160
190
100
148
17600
23410
-110
-123
17590
23435
160
190
13900
18600
1600
1900
300
50
0
0
15800
20550
$1790
$2885
Fall
220
173
26880
-122
26931
220
21700
2200
200
0
24100
$2831
Model
iPhone
5c
iPhone
4s
iPhone
4
Winter
250
198
30650
-123
30725
250
24750
3000
200
120
28070
$2655
2018
Spring
Summer
280
320
214
257
33420
39280
-119
-123
33515
39414
280
320
26950
32050
3360
3840
300
50
0
0
30610
35940
$2905
$3474
Price
$79
$49
$49
Fall
360
285
43940
-122
44103
360
35650
4320
200
0
40170
$3933
2019
Winter
Spring
400
450
328
361
49900
55150
-125
-123
50103
55388
400
450
40750
45050
4800
5400
200
300
0
0
45750
50750
$4353
$4638
Assumptions:
1)
Founders
dont
get
paid
wage,
2)
Two
employees
hired
Fall
2016,
3)
Third
Employee
Hired
Winter
2018,
4)
10%
of
iPhone
Repairs
used
10%
discount
REFERENCES
1
http://www.parksassociates.com/blog/article/pr-02102016-mwc
http://www.seattletimes.com/seattle-news/data/seattle-has-the-highest-concentration-of-college-students-in-poverty/
3
http://www.dailyfinance.com/2010/07/28/run-july-28-campusfood-com-delivers-campus-food-for-hungry-coll/
4
http://www.mobileinsurance.co.uk/blog/quarter-of-iphone-owners-using-handset-with-broken-screen/
5
http://www.mobileinsurance.co.uk/blog/quarter-of-iphone-owners-using-handset-with-broken-screen/#sthash.nnZSqHI4.dpuf
6
http://opb.washington.edu/content/public-profiles-enrollment
7
http://www.gallup.com/poll/184043/americans-split-often-upgrade-smartphones.aspx?utm_source=Economy&utm_medium=newsfeed&utm_campaign=tiles
8
https://www.google.com/trends/explore#q=iphone%20repair%20seattle
9
http://foster.uw.edu/centers/buerk-ctr-entrepreneurship/jones-foster-accelerator-program/
2
HuskyPatch