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    Helix Service Assurance Brochure

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    Nguyễn Thế Đạt
    Helix Service Assurance is a unified service assurance suite that helps Communication Service Providers distill massive amounts of information into valuable insights and assure peak performance. It provides a holistic view of the network to quickly identify and resolve faults, automate business processes, and integrate new technologies, improving quality and availability while reducing costs. Helix offers market-leading solutions for network performance management, fault management, and customer experience management to model and measure data from various perspectives.

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    Helix Service Assurance Brochure

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    Nguyễn Thế Đạt
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    Helix Service Assurance is a unified service assurance suite that helps Communication Service Providers distill massive amounts of information into valuable insights and assure peak performance. It provides a holistic view of the network to quickly identify and resolve faults, automate business processes, and integrate new technologies, improving quality and availability while reducing costs. Helix offers market-leading solutions for network performance management, fault management, and customer experience management to model and measure data from various perspectives.

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    Helix Service Assurance Brochure

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    Helix Service Assurance is a unified service assurance suite that helps Communication Service Providers distill massive amounts of information into valuable insights and assure peak performance. It provides a holistic view of the network to quickly identify and resolve faults, automate business processes, and integrate new technologies, improving quality and availability while reducing costs. Helix offers market-leading solutions for network performance management, fault management, and customer experience management to model and measure data from various perspectives.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    118 views3 pages

    Helix Service Assurance Brochure

    Uploaded by

    Nguyễn Thế Đạt
    Helix Service Assurance is a unified service assurance suite that helps Communication Service Providers distill massive amounts of information into valuable insights and assure peak performance. It provides a holistic view of the network to quickly identify and resolve faults, automate business processes, and integrate new technologies, improving quality and availability while reducing costs. Helix offers market-leading solutions for network performance management, fault management, and customer experience management to model and measure data from various perspectives.

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    © All Rights Reserved
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    of 3

    Helix Service Assurance

    Distill massive amounts of information into valuable insights &


    assure peak performance with a unified service assurance suite
    A holistic view is a necessity
    With increasing customer requirements, tougher competition and more complex networks and
    information systems; Communication Service Providers (CSPs) cannot properly deliver without a
    holistic view of their network. Operational Support Systems (OSS) must provide them with the
    ability to:
    Quickly identify and resolve service and network faults
    Automate business processes
    Smoothly integrate new technologies from multiple vendors
    Significantly improve quality and availability of service while reducing operating expenses

    Helix: big data ready, automated, and customer-centric solutions


    Helix provides CSPs with market leading solutions for the management of network performance,
    fault and customer experience. The solutions models and measure network and non-networkrelated data from various perspectives such as customer specific, service generic and network
    components.
    Our suite satisfies the entire scope of requirements for next-generation services (VoIP, video, data,
    and value-added services, as well as legacy telephony services), and supports various xed and
    mobile technologies, including LTE, 3G, CDMA, GSM and IMS-based networks, switched & optical
    networks, Ethernet & MPLS transport services.

    TEOCO Corporation | 12150 Monument Drive, Suite 400 | Fairfax, VA 22003 | www.teoco.com

    Helix Performance Management


    Helix Performance Management (PM) helps CSPs stand by
    their promises, and offers a cost-effective, scalable
    solution for managing performance and quality of service
    (QoS) for multi-domain, multi-technology, multi-vendor
    and multi-environment networks.

    Helix Fault Management


    With its advanced correlated alarms capabilities, and
    automation rules, Helix Fault Management (FM) enables
    NOC users to visualize the malfunctions of the network in
    real-time, while reducing the period needed to respond to
    alerts.

    Helix CEM
    Helix Customer Experience Management (CEM) offers an
    end-to-end unified view of customers interactions across
    the network. Built on Hadoop technology, our solution
    supports large quantities of data in near real time with
    long retention periods for xDRs, KPIs and KQIs queries.

    We chose TEOCO because we were looking for a partner that can provide a robust,
    efficient OSS solution.
    General Manager OSS/VAS Data, North American Tier 1 Operator

    TEOCO Corporation | 12150 Monument Drive, Suite 400 | Fairfax, VA 22003 | www.teoco.com

    Why Helix Service Assurance?

    Assure. Analyze. Optimize.


    Data-Driven. Results-Oriented.
    TEOCO is a leading provider of planning, assurance, analytics and optimization solutions to communications service
    providers (CSPs) worldwide. We leverage our expertise in big-data and real-time capabilities to help over 300 of the
    largest service providers in over 100 countries to run their networks and businesses more efficiently, profitably and
    to optimize the customer experience.

    TEOCO Corporation | 12150 Monument Drive, Suite 400 | Fairfax, VA 22003 | www.teoco.com

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