SAP QM User Guide
SAP QM User Guide
SAP QM User Guide
Purpose
With the functions of the Quality Management (QM) module, you can implement the most
important elements of a QM system, as specified in ISO 9000. These functions are
complemented by other integrated application components of the SAP system (such as MM, SD,
PP).
Implementation Considerations
The 20 elements of a quality management system according to the ISO 9000 series of standards
are represented by integrated functions throughout the entire R/3 System. The elements are
represented as follows:
Elements
1 (Management responsibility)
3 (Contract review)
4 (Design control)
PP, PS
6 (Purchasing)
QM, PM, MM
QM, MM
9 (Process control)
PM, PP
QM
QM, PM, PP
QM
QM, CO
QM, PM
SD, MM
QM, MM
QM
18 (Training)
HR
19 (Servicing)
QM, PM
20 (Statistical techniques)
QM
Integration
The integration of the QM application component in the R/3 System allows quality management
tasks to be combined with those in other applications (such as materials management,
production, sales and distribution and cost accounting).
Features
The QM application component supports tasks associated with quality planning, quality inspection
and quality control. In addition, it controls the creation of quality certificates and manages
problems with the help of quality notifications.
The following components are available in QM:
Basic data (for example, material master, catalogs, inspection characteristics, inspection
methods and sampling procedures).
Inspection planning (inspection plans, reference operation sets, material specifications).
QM in procurement.
QM in Sales and Distribution
Inspection lot processing (inspection lot creation and inspection lot completion)
Recording results
Defects recording
Sample management
Quality Information System
Dynamic modification of the inspection scope
Quality certificates
Quality notifications
Test equipment management
Implementation Considerations
The Quality planning component allows you to:
Integration
The integration of the Quality planning component in the R/3 System allows quality planning tasks
to be combined with those of other components such as materials management, batch
management, inventory management, variant configuration and cost accounting.
Features
Quality inspection covers the following functions:
Master data management (material master, catalogs, selected sets, master inspection
characteristics, class characteristics, inspection methods, sampling procedures, sampling
schemes, dynamic modification rules, sample-drawing procedures, QM work centers).
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