Apc Sai 10K Surt10000xl PDF
Apc Sai 10K Surt10000xl PDF
Apc Sai 10K Surt10000xl PDF
English
990-1790A 03/2004
Introduction
The APC Smart-UPS RT is a high-performance, uninterruptible power system (UPS), designed to
prevent blackouts, brownouts, sags and surges from reaching your computers, servers, and other
sensitive electronic equipment.
1:
INSTALLATION
Unpack
Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage.
The packaging is recyclable; save it for reuse or dispose of it properly.
Check the package contents:
the UPS
the front bezel
a literature kit containing:
software CD
Smart-UPS User Manuals CD
serial cable
six output power cords
two battery cable assemblies
two ground wires
product documentation, warranty information, and safety information
Web/SNMP management card user manual
HARDWIRING INSTRUCTIONS
Install a utility circuit breaker for input wiring, (see tables below).
220/230/240 V MODELS
Input Connections
SURT7500
SURT10000
Wiring
Number
of
Phases
Voltage
Current
Full Load
(Nominal)
External Input
Circuit Breaker
(Typical)
Wire
Size
(Typical)
Input
220/230/240 V
38 amps
50 amps / 2-pole
10mm2
Input
3+
Neutral
380/400/415 V
50 amps / 4-pole
10mm2
Output
220/230/240 V
38 amps
(not required)
10mm2
Input
220/230/240 V
50 amps
63 amps / 2-pole
16mm2
Input
3+
Neutral
380/400/415 V
63 amps / 4-pole
16mm2
Output
220/230/240 V
50 amps
(not required)
16mm2
1.
2.
3.
4.
5.
6.
Switch the UPS input circuit breaker (see A in diagram) and utility circuit breakers OFF.
Remove the input access panel, (see B in diagram).
Remove circular knockout.
Run appropriate size wire through the access panel, and connect to the terminal block, (Green:
Ground, Brown: Hot, Blue: Neutral). Connect the ground wire first. Use appropriate strain
reliefs, (not included).
For three-phase input, set the input phase selector switch, (see C in diagram) to 3. For singlephase input, leave the switch in the default position of 1.
Replace the access panel.
CIRCUIT BREAKERS
7500/10000 VA
input circuit
breaker
The input circuit breaker must be switched on for the UPS to operate.
The input circuit breaker protects the UPS from extreme overload
conditions.
7500/10000 VA
output circuit
breakers
IEC 320-C19
16 A for each
receptacle
IEC 320-C13
10 A for each
receptacle
BASIC CONNECTORS
Serial Com
Power management software and interface kits can be used with the UPS.
Use only interface kits supplied or approved by APC.
Any other serial interface cable will be incompatible with the UPS
connector.
Connect the UPS to the network using the Web/SNMP management card.
Ethernet Port
Emergency Power Off terminal allows the user to connect the UPS to the
central EPO system.
EPO Terminal
TVSS Screw
External Battery
Pack Connectors
External batteries may retain lethal voltages after power has been disconnected
and all switches are off.
Use extreme caution when making terminal connections. Do not allow cables
to touch anything except the intended terminal.
PRACTICES
PRECAUTIONS
Handle, transport and recycle batteries in accordance with local codes and
regulations.
Connect the ground wires (included), to each battery enclosure ground and the TVSS screw on
the back of the UPS.
2.
Cut off one of the connectors on each cable assembly revealing the positive and negative wires
in each cable.
3.
Connect the positive (red), and negative (black) wires to the positive and negative terminals on
each external battery system. Ensure that the proper polarities are connected.
4.
Plug the cable connectors into the battery connector receptacles on the back of the UPS.
Battery
System 1
Battery
System 2
2.
Turn on all connected equipment. To use the UPS as a master ON/OFF switch, ensure all
connected equipment is switched ON. The equipment will not be powered until the UPS is
turned on.
3.
4.
5.
Allow at least 24 hours for the batteries to fully charge prior to connecting equipment to the
UPS.
Configure the Web/SNMP management card. Refer to the Web/SNMP management card user
manual.
TERMINAL MODE TO CONFIGURE UPS PARAMETERS AND PROGRAM THE NUMBER OF BATTERY
PACKS
Terminal Mode is a menu driven interface that enables enhanced configuration of the UPS.
Connect the serial cable from the computer to the serial com connector on the back of the UPS.
Instructions for use with PowerChute Network Shutdown software:
1.
2.
3.
From the Desktop, go to Start => Programs => Accessories => Communication
=>HyperTerminal.
Double-click on the HyperTerminal icon.
Follow the prompts to choose a name and select an icon. Disregard the message, ...must
install a modem, if it is displayed. Click OK.
Select the COM port that is connected to your UPS. The port settings are:
bits per second - 2400
data - bits 8
parity - none
stop bit - 1
flow control - none
Press Enter
Example for setting the number of external battery packs:
Once the blank terminal window is open, follow these steps to enter the number of battery packs:
Press Enter to initiate terminal mode. Press Enter multiple times, until the prompt User
Name: is displayed. Follow the prompts. Type slowly, waiting until each character appears
on the screen prior to typing the next character.
Web/SNMP management card defaults:
Password: apc
Select the model by entering the corresponding number, then press Enter.
2:
OPERATION
SMART-UPS RT FRONT DISPLAY
Load
Battery Charge
Indicator
Description
Online
The Online LED illuminates when the UPS is drawing utility power and performing
double conversion to supply power to connected equipment.
On Battery
Bypass
The Bypass LED illuminates indicating that the UPS is in bypass mode. Utility
power is sent directly to connected equipment during bypass mode operation.
Bypass mode operation is the result of an internal UPS fault, an overload condition
or a user initiated command either through an accessory or the manual bypass
switch. Battery operation is not available while the UPS is in bypass mode. Refer to
Troubleshooting in this manual.
Fault
Overload
Replace
Battery
Feature
Function
Power On
Press this button to turn on the UPS. (See below for additional capabilities.)
Power Off
Feature
Function
Normal/Bypass
Manual bypass enables the user to manually put connected equipment into bypass
mode. While in bypass mode the utility power bypasses the UPS and goes directly
to the connected equipment. Battery operation is not available while the UPS is in
bypass mode. Refer to Troubleshooting in this manual.
Cold Start
button
The UPS will emit two beeps. During the second beep, release the button.
Self-Test
Automatic: The UPS performs a self-test automatically when turned on, and
every two weeks thereafter, (by default). During the self-test, the UPS briefly
operates the connected equipment on battery.
Manual: Press and hold the
The UPS has a diagnostic feature that displays the utility voltage. Plug
the UPS into the normal utility power.
The UPS starts a self-test as part of this procedure. The self-test does
not affect the voltage display.
Press and hold the
button to view the utility voltage bar graph
display. After a few seconds the five-LED, Battery Charge
display on the right of the front panel shows the utility input voltage.
Refer to the figure at left for the voltage reading (values are not listed on
the UPS). The display indicates the voltage is between the displayed
value on the list and the next higher value.
BATTERY OPERATION
The UPS switches to battery operation automatically if the utility power fails. While running on
battery, an alarm beeps four times every 30 seconds.
Press the
button to silence this alarm. If the utility power does not return, the UPS continues to
supply power to the connected equipment until the battery is fully discharged.
When two minutes of run time remain the UPS emits a continuous beeping. If PowerChute software
or the Web/SNMP management card are not being used, files must be manually saved and the
computer must be turned off before the UPS fully discharges the battery.
The UPS battery life differs based on usage and environment. Refer to www.apc.com for on battery
runtimes.
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FACTORY
DEFAULT
USER SELECTABLE
CHOICES
DESCRIPTION
Automatic Self-Test
Every 14 days
(336 hours)
UPS ID
UPS_IDEN
Up to eight characters to
define the UPS
Manufacture Date
Date of
Battery Replacement
mm/dd/yy
Minimum Capacity
Before Return from
Shutdown
0 percent
Following a low-battery
shutdown, the batteries will be
charged to the specified
percentage before powering
connected equipment.
5 second delay
5 or 30 second delay
At Low Battery
Never
Shutdown Delay
20 seconds
Duration of
Low Battery Warning.
2 minutes
PowerChute
software provides
automatic,
unattended
shutdown when
approximately 2
minutes of battery
operated runtime
remains.
Synchronized Turn-on
Delay
0 seconds
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NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE, SMART SLOT
ACCESSORY CARDS, OR TERMINAL MODE.
FACTORY
DEFAULT
FUNCTION
USER SELECTABLE
CHOICES
DESCRIPTION
+10% of
output voltage
setting
-30% of output
voltage setting
Output Voltage
230 Vac
Output Frequency
Automatic
50 3 Hz or
60 3 Hz
Automatic
50 3 Hz,
50 0.1 Hz,
60 3 Hz,
60 0.1 Hz
Number of Batteries
Number of Connected
Batteries
12
The switch should be connected to a normally open switch contact. External voltage is not required;
the switch is driven by 12V internal supply. In closed condition, 2mA of current are drawn
The EPO switch is internally powered by the UPS for use with non-powered switch circuit breakers.
The EPO circuit is considered a Class 2 circuit, (UL, CSA standards) and a SELV circuit (IEC
standard).
Both Class 2 and SELV circuits must be isolated from all primary circuitry. Do not connect any
circuit to the EPO terminal block unless it can be confirmed that the circuit is Class 2 or SELV.
If circuit standard cannot be confirmed, use a contact closure switch.
Use one of the following cable types to connect the UPS to the EPO switch:
CLEX: Limited use cable for use in dwellings and for use in raceways.
For installation in Canada: Use only CSA certified, type ELC (extra-low voltage control cable).
For installation in other countries: Use standard low-voltage cable in accordance with local
regulations.
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Battery Replacement
See your dealer or contact APC at the web site, www.apc.com for information on replacement
battery modules.
Service
If the UPS requires service do not return it to the dealer. Follow these steps:
1.
Review the problems discussed in the Troubleshooting section of this manual to eliminate
common problems.
2.
If the problem persists, contact APC Customer Service through the APC web site,
www.apc.com/support.
3.
Note the model number of the UPS, the serial number, and the date purchased. If you call
APC Customer Service, a technician will ask you to describe the problem and try to solve it
over the phone, if possible. If this is not possible, the technician will issue a Returned
Material Authorization Number (RMA#).
If the UPS is under warranty, repairs are free. If not, there is a repair charge.
Procedures for servicing or returning products may vary internationally. Refer to the APC
web site.
Pack the UPS in its original packaging. If the original packing is not available, refer to the APC
web site, www.apc.com/support, for information about obtaining a new set.
Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging.
Damage sustained in transit is not covered under warranty.
Always DISCONNECT THE BATTERY(S) before shipping in compliance with U.S.
Department of Transportation (DOT) and IATA regulations.
4.
Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.
Contact APC
In the USA
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5:
TROUBLESHOOTING
Use the table below to solve minor installation and operation problems. Refer to the APC web site,
www.apc.com, for assistance with complex UPS problems.
SOLUTION
Check that the power cable from the UPS to the utility power supply is securely
connected at both ends.
Check the utility power supply to the UPS by plugging in a table lamp. If the
light is very dim, have the utility voltage checked.
Press the
Do not attempt to use the UPS. Unplug the UPS and have it serviced
immediately.
None. The UPS will restart automatically when utility power returns.
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SOLUTION
Do not attempt to use the UPS. Turn the UPS off and have it serviced
immediately.
Weak battery.
Allow the battery to recharge for 24 hours. Then, perform a self-test. If the
problem persists after recharging, replace the battery.
The UPS emits short beeps for one minute and the Replace Battery LED
illuminates. The UPS repeats the alarm every five hours. Perform the self-test
procedure after the battery has charged for 24 hours to confirm the Replace
Battery condition. The alarm stops and the LED clears if the battery passes the
self-test.
Move the UPS to a different outlet on a different circuit. Test the input voltage
with the utility voltage display.
If the UPS is plugged into a properly functioning utility power outlet, the line
voltage is extremely low.
ONLINE LED
There is no LED illumination
16
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If it is
not installed and used in accordance with the instruction manual, it may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case users will be required to take whatever
measures may be necessary to correct the interference at their own expense.
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Limited Warranty
American Power Conversion (APC) warrants its products to be free from defects in materials and
workmanship for a period of two years from the date of purchase. Its obligation under this warranty
is limited to repairing or replacing, at its own sole option, any such defective products. To obtain
service under warranty you must obtain a Returned Material Authorization (RMA) number from
customer support. Products must be returned with transportation charges prepaid and must be
accompanied by a brief description of the problem encountered and proof of date and place of
purchase. This warranty does not apply to equipment that has been damaged by accident, negligence,
or misapplication or has been altered or modified in any way. This warranty applies only to the
original purchaser who must have properly registered the product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not
permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or
exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF
THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. Specifically, APC is not liable for any costs, such as lost profits or revenue, loss of
equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by
third parties, or otherwise.
Entire contents copyright 2004 by American Power Conversion Corporation. All rights
reserved. Reproduction in whole or in part without permission is prohibited.
APC, Smart-UPS, and PowerChute are registered trademarks of American Power
Conversion Corporation. All other trademarks are the property of their respective owners.
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