Chapter-1: A Study On Employee Motivation
Chapter-1: A Study On Employee Motivation
Chapter-1: A Study On Employee Motivation
CHAPTER-1
1.1 INTRODUCTION
Management’s basic job is the effective utilization of human resources for achievements of
organizational objectives. The personnel management is concerned with organizing human
resources in such a way to get maximum output to the enterprise and to develop the talent of
people at work to the fullest satisfaction. Motivation implies that one person, in organization
context a manager, includes another, say an employee, to engage in action by ensuring that a
channel to satisfy those needs and aspirations becomes available to the person. In addition to
this, the strong needs in a direction that is satisfying to the latent needs in employees and
harness them in a manner that would be functional for the organization.
Employee motivation is one of the major issues faced by every organization. It is the major
task of every manager to motivate his subordinates or to create the ‘will to work’ among the
subordinates. It should also be remembered that a worker may be immensely capable of
doing some work; nothing can be achieved if he is not willing to work. A manager has to
make appropriate use of motivation to enthuse the employees to follow them. Hence this
studies also focusing on the employee motivation among the employees of SANGU KNIT
LANDS.
The data needed for the study has been collected from the employees through questionnaires
and through direct interviews. Analysis and interpretation has been done by using the
statistical tools and data’s are presented through tables and charts.
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A STUDY ON EMPLOYEE MOTIVATION
Motivated employees are a great asset to any organisation. It is because the motivation and Job
satisfaction is clearly linked. Hence this study is focusing on the employee motivation in the
organisation. The research problem is formulated as follows:
Motivation has variety of effects. These effects may be seen in the context of an individual’s
physical and mental health, productivity, absenteeism and turnover. Employee delight has to
be managed in more than one way. This helps in retaining and nurturing the true believers
“who can deliver value to the organization. Proliferating and nurturing the number of
“true believers” 1is the challenge for future and present HR managers.
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HRM Review (The ICFI University Press) July 2008
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A STUDY ON EMPLOYEE MOTIVATION
This means innovation and creativity. It also means a change in the gear for HR polices and
practices. The faster the organizations nurture their employees, the more successful they will
be. The challenge before HR managers today is to delight their employees and nurture their
creativity to keep them a bloom.
This study helps the researcher to realize the importance of effective employee motivation.
This research study examines types and levels of employee motivational programmes and
also discusses management ideas that can be utilized to innovate employee motivation. It
helps to provide insights to support future research regarding strategic guidance for
organizations that are both providing and using reward/recognition programs.
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Research hypotheses are the specific testable predictions made about the independent and
dependent variables in the study. Hypotheses are couched in terms of the particular
independent and dependent variables that are going to be used in the study. The research
hypothesis of this study is as follows.
Ho: There is no significant relationship between career development opportunities and the
extent of employee motivation
Ho: There is no significant relationship between performance appraisal system and the
extent of motivation.
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A sample design is a finite plan for obtaining a sample from a given population. Simple
random sampling is used for this study.
1.6.2 Universe.
The universe chooses for the research study is the employees of SANGU KNIT LANDS.
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A STUDY ON EMPLOYEE MOTIVATION
Descriptive research, also known as statistical research, describes data and characteristics
about the population or phenomenon being studied. Descriptive research answers the
questions who, what, where, when and how.
Although the data description is factual, accurate and systematic, the research cannot
describe what caused a situation. Thus, descriptive research cannot be used to create a causal
relationship, where one variable affects another. In other words, descriptive research can be
said to have a low requirement for internal validity.
1.6.7 Questionnaire.
A well defined questionnaire that is used effectively can gather information on both overall
performance of the test system as well as information on specific components of the system.
A defeated questionnaire was carefully prepared and specially numbered. The questions
were arranged in proper order, in accordance with the relevance.
1.6.9 Pre-testing
A pre-testing of questionnaire was conducted with 10 questionnaires, which were distributed
and all of them were collected back as completed questionnaire. On the basis of doubts
raised by the respondents the questionnaire was redialed to its present form.
1.6.10 Sample
A finite subset of population, selected from it with the objective of investigating its
properties called a sample. A sample is a representative part of the population. A sample of
50 respondents in total has been randomly selected. The response to various elements under
each questions were totaled for the purpose of various statistical testing.
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A STUDY ON EMPLOYEE MOTIVATION
CHAPTER 2
2. LITERATURE REVIEW
Rensis Likerthas called motivation as the core of management. Motivation is the core of
management. Motivation is an effective instrument in the hands of the management in
inspiring the work force .It is the major task of every manager to motivate his subordinate or
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to create the will to work among the subordinates .It should also be remembered that the
worker may be immensely capable of doing some work, nothing can be achieved if he is not
willing to work .creation of a will to work is motivation in simple but true sense of term.
Motivation is an important function which very manager performs for actuating the people
to work for accomplishment of objectives of the organization .Issuance of well conceived
instructions and orders does not mean that they will be followed .A manager has to make
appropriate use of motivation to enthuse the employees to follow them. Effective motivation
succeeds not only in having an order accepted but also in gaining a determination to see that
it is executed efficiently and effectively.
In order to motivate workers to work for the organizational goals, the managers must
determine the motives or needs of the workers and provide an environment in which
appropriate incentives are available for their satisfaction .If the management is successful in
doing so; it will also be successful in increasing the willingness of the workers to work. This
will increase efficiency and effectiveness of the organization .There will be better utilization
of resources and workers abilities and capacities.
There is no universal theory that can explain the factors influencing motives which control
mans behavior at any particular point of time. In general, the different motives operate at
different times among different people and influence their behaviors. The process of
motivation studies the motives of individuals which cause different type of behavior.
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A STUDY ON EMPLOYEE MOTIVATION
1. The workforce will be better satisfied if the management provides them with
opportunities to fulfill their physiological and psychological needs. The workers will
cooperate voluntarily with the management and will contribute their maximum towards
the goals of the enterprise.
2. Workers will tend to be as efficient as possible by improving upon their skills and
knowledge so that they are able to contribute to the progress of the organization. This
will also result in increased productivity.
3. The rates of labor’s turnover and absenteeism among the workers will be low.
4. There will be good human relations in the organization as friction among the workers
themselves and between the workers and the management will decrease.
5. The number of complaints and grievances will come down. Accident will also be
low.
6. There will be increase in the quantity and quality of products. Wastage and scrap will
be less. Better quality of products will also increase the public image of the business.
2.4 Motivation Process.
1. Identification of need
2. Tension
3. Course of action
4. Result –Positive/Negative
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5. Feed back
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More immediate is the reward and stimulation or it motivates it. Withdrawal of reward
incase of low standard work may also produce the desired result. However, researches show
that it is generally more effective to reward desired behavior than to punish undesired
behavior.
The intellectual basis for most of motivation thinking has been provided by behavioral
scientists, A.H Maslow and Frederick Heizberg, whose published works are the “Bible of
Motivation”. Although Maslow himself did not apply his theory to industrial situation, it has
wide impact for beyond academic circles. Douglous Mac Gregor has used Maslow’s theory
to interpret specific problems in personnel administration and industrial relations.
The crux of Maslow’s theory is that human needs are arranged in hierarchy composed of
five categories. The lowest level needs are physiological and the highest levels are the self
actualization needs. Maslow starts with the formation that man is a wanting animal with a
hierarchy of needs of which some are lower ins scale and some are in a higher scale or
system of values. As the lower needs are satisfied, higher needs emerge. Higher needs
cannot be satisfied unless lower needs are fulfilled. A satisfied need is not a motivator. This
resembles the standard economic theory of diminishing returns. The hierarchy of needs at
work in the individual is today a routine tool of personnel trade and when these needs are
active, they act as powerful conditioners of behavior- as Motivators.
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Hierarchy of needs; the main needs of men are five. They are physiological needs, safety
needs, social needs, ego needs and self actualization needs, as shown in order of their
importance.
Self-
Actualization
Ego Needs
Social Needs
Safety Needs
Physiological Needs
Fig (2.1)
The above five basic needs are regarded as striving needs which make a person do things.
The first model indicates the ranking of different needs. The second is more helpful in
indicating how the satisfaction of the higher needs is based on the satisfaction of lower
needs. It also shows how the number of person who has experienced the fulfillment of the
higher needs gradually tapers off.
Physiological or Body Needs: - The individual move up the ladder responding first to the
physiological needs for nourishment, clothing and shelter. These physical needs must be
equated with pay rate, pay practices and to an extent with physical condition of the job.
Safety: - The next in order of needs is safety needs, the need to be free from danger, either
from other people or from environment. The individual want to assured, once his bodily
needs are satisfied, that they are secure and will continue to be satisfied for foreseeable
feature. The safety needs may take the form of job security, security against disease,
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misfortune, old age etc as also against industrial injury. Such needs are generally met by
safety laws, measure of social security, protective labor laws and collective agreements.
Social needs: - Going up the scale of needs the individual feels the desire to work in a
cohesive group and develop a sense of belonging and identification with a group. He feels
the need to love and be loved and the need to belong and be identified with a group. In a
large organization it is not easy to build up social relations. However close relationship can
be built up with at least some fellow workers. Every employee wants too feel that he is
wanted or accepted and that he is not an alien facing a hostile group.
Ego or Esteem Needs: - These needs are reflected in our desire for status and recognition,
respect and prestige in the work group or work place such as is conferred by the recognition
of ones merit by promotion, by participation in management and by fulfillment of workers
urge for self expression. Some of the needs relate to ones esteem
e.g.; need for achievement, self confidence, knowledge, competence etc. On the job, this
means praise for a job but more important it means a feeling by employee that at all times he
has the respect of his supervisor as a person and as a contributor to the organizational goals.
Self realization or Actualization needs: - This upper level need is one which when
satisfied provide insights to support future research regarding strategic guidance for
organization that are both providing and using reward/recognition programs makes the
employee give up the dependence on others or on the environment. He becomes growth
oriented, self oriented, directed, detached and creative. This need reflects a state defined in
terms of the extent to which an individual attains his personnel goal. This is the need which
totally lies within oneself and there is no demand from any external situation or person.
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X Theory
• Individuals inherently dislike work.
• People must be coerced or controlled to do work to achieve the objectives.
• People prefer to be directed
Y Theory
• People view work as being as natural as play and rest
• People will exercise self direction and control towards achieving objectives they are
committed to
• People learn to accept and seek responsibility.
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2.7 Incentives
An incentive is something which stimulates a person towards some goal. It activates human
needs and creates the desire to work. Thus, an incentive is a means of motivation. In
organizations, increase in incentive leads to better performance and vice versa.
INCENTIVES
There is an old saying you can take a horse to the water but you cannot force it to drink; it
will drink only if it's thirsty - so with people. They will do what they want to do or otherwise
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motivated to do. Whether it is to excel on the workshop floor or in the 'ivory tower' they
must be motivated or driven to it, either by themselves or through external stimulus.
Are they born with the self-motivation or drive? Yes and no. If no, they can be motivated,
for motivation is a skill which can and must be learnt. This is essential for any business to
survive and succeed.
Ability in turn depends on education, experience and training and its improvement is a slow
and long process. On the other hand motivation can be improved quickly. There are many
options and an uninitiated manager may not even know where to start. As a guideline, there
are broadly seven strategies for motivation.
Essentially, there is a gap between an individual’s actual state and some desired state and the
manager tries to reduce this gap. Motivation is, in effect, a means to reduce and manipulate
this gap.
CHAPTER-3
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Asbestos is a group of minerals with long, thin fibrous crystals. The word "asbestos" is
derived from a Greek adjective meaning inextinguishable. The Greeks termed asbestos the
"miracle mineral" because of its soft and pliant properties, as well as its ability to withstand
heat. Asbestos became increasingly popular among manufacturers and builders in the late
19th century due to its resistance to heat, electricity and chemical damage, its sound
absorption and tensile strength. When asbestos is used for its resistance to fire or heat, the
fibers are often mixed with cement or woven into fabric or mats. Asbestos was used in some
products for its heat resistance, and in the past was used on electric oven and hotplate wiring
for its electrical insulation at elevated temperature, and in buildings for its flame-
retardant and insulating properties, tensile strength, flexibility, and resistance to chemicals.
The main product ASBESTOS CEMENT SHEET is primarily a cement based product were
about 10-15% asbestos fiber is needed to reinforce the cement is weather proof, even
through it absorbs moisture, the water will not pass through the product. Asbestos cement is
used for corrugated sheets, slates, flat sheet for animal pens, cladding molded fitting, water
system rain water gutters, down pipes, under ground pipes and sewer pipes, skills,
chalkboards. Most of the asbestos consumed globally is chrysolite. Russia, Kazakhstan is
major producers of asbestos. The studies across the globe had not found any increased risk
of carrier to the workers even at the levels of fiber/cubic centimeter, whereas the Indian
chrysolite cement industry works well bellow 0.5 fiber/cubic centimeter.
Wealthy Persians, who bought asbestos imported over the Hindu Kush, amazed guests by
cleaning the cloth by simply exposing it to fire. According to Biruni in his book of Gems,
any cloths made of asbestos were called shastakeh. Some of the Persians believed the fiber
was fur from an animal named samandar that lived in fire and died when exposed to water.
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Some archeologists believe that ancients made shrouds of asbestos, wherein they burned the
bodies of their kings, in order to preserve only their ashes, and prevent their being mixed
with those of wood or other combustible materials commonly used in funeral pyres. Others
assert that the ancients used asbestos to make perpetual wicks for sepulchral or other
lamps. In more recent centuries, asbestos was indeed used for this purpose. Although
asbestos causes skin to itch upon contact, ancient literature indicates that it was prescribed
for diseases of the skin, and particularly for the itch. It is possible that they used the
term asbestos for alumen plumosum, because the two terms have often been confused
throughout history.
Asbestos became more widespread during the industrial revolution; in the 1860s it was used
as insulation in the U.S. and Canada. Development of the first commercial asbestos mine
began in 1879 in the Appalachian foothills of Quebec. By the mid 20th century uses
included fire retardant coatings, concrete, bricks, pipes and fireplace cement, heat, fire, and
acid resistant gaskets, pipe insulation, ceiling insulation, fireproof drywall, flooring, roofing,
lawn furniture, and drywall joint compound.
Approximately 100,000 people in the United States have died, or will die, from asbestos
exposure related to ship building. In the Hampton Roads area, a shipbuilding
center, mesothelioma occurrence is seven times the national rate. Thousands of metric tons
of asbestos were used in World War II ships to wrap the pipes, line the boilers, and cover
engine and turbine parts. There were approximately 4.3 million shipyard workers in the
United States during WWII; for every thousand workers about fourteen died of
mesothelioma and an unknown number died from asbestosis.
Asbestos fibers were once used in automobile brake pads and shoes. Since the mid-1990s, a
majority of brake pads, new or replacement, have been manufactured instead with linings
made of ceramic, carbon, metallic and Aramid fiber (Twaron or Kevlar—the same material
used in bullet-proof vests). Kent, the first filtered cigarette on the market, used crocidolite
asbestos in its "Micronite" filter from 1952 to 1956.
The first documented death related to asbestos was in 1906. In the early 1900s researchers
began to notice a large number of early deaths and lung problems in asbestos mining towns.
The first diagnosis of asbestosis was made in England in 1924.By the 1930s, England
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regulated ventilation and made asbestosis an excusable work related disease, about ten years
sooner than the U.S. The term Mesothelioma was not used in medical literature until 1931,
and was not associated with asbestos until sometime in the 1940s.
The United States government and asbestos industry have been criticized for not acting
quickly enough to inform the public of dangers, and to reduce public exposure. In the late
1970s court documents proved that asbestos industry officials knew of asbestos dangers and
tried to conceal them.
In Japan, particularly after World War II, asbestos was used in the manufacture
of ammonium sulphate for purposes of rice production, sprayed upon the ceilings, iron
skeletons, and walls of railroad cars and buildings (during the 1960s), and used for energy
efficiency reasons as well. Production of asbestos in Japan peaked in 1974 and went through
ups and downs until about 1990, when production began to drop severely.
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• Polyester.
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used for low cost and durability. Sheds are normally roofed with
this material. Known as Gal iron, it was the most extensively used
roofing material of 20th century Australia, now replaced in
popularity by steel roofing coated with an alloy of zinc and
aluminum, claimed to have up to four times the life of galvanized
steel.
• Standing-seam metal with concealed fasteners.
• Glass Clear windows have been used since the invention of glass to cover small
openings in a building. They provided humans with the ability to both let light into
rooms while at the same time keeping inclement weather outside. Glass is generally
made from mixtures of sand and silicates, and is very brittle. Modern glass "curtain
walls" can be used to cover the entire facade of a building. Glass can also be used to
span over a wide roof structure in a "space frame".
• Ceramics, these are such things as tiles, fixtures, etc. Ceramics are mostly used as
fixtures or coverings in buildings. Ceramic floors, walls, counter-tops, even ceilings.
Many countries use ceramic roofing tiles to cover many buildings. Ceramics used to
be just a specialized form of clay-pottery firing in kilns, but it has evolved into more
technical areas.
• Foam More recently synthetic polystyrene or polyurethane foam has been used on a
limited scale. It is light weight, easily shaped and an excellent insulator. It is usually
used as part of a structural insulated panel where the foam is sandwiched between
wood or cement.
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cement industry and has grown into a formidable player. The corporate office of HIL is
situated at Hyderabad. The HIL R & D centers situated at Hyderabad and Faridabad support
all its manufacturing units to achieve excellency in its manufacturing activities. The
Manufacturing facilities are at Hyderabad, Faridabad & Daruhera (Haryana), Chennai (TN),
Jasidih (Jharkhand), Wada (Maharashtra), Vijayawada, Timmappur (AP),sutariya (UP),
Balasore(Orissa) and Thrissur(kerala).
The company has four regional offices & over 46 sales depots all over India, all with the
purpose of providing convenient services to customers. HYDERABAD INDUSTRIES
LIMITED is a flagship Company of the C.K.Birla group of Companies, incorporated on
17th June 1946. HIL has blazed a pioneering path in the building products industry. HIL has
led the cement industry for well over five decades. Today HIL is a multi product, multi
locational organization with a formidable network of branches, depots, stockiest and
personnel spread all over India.
HIL being backed by the organizational and technical expertise of the Birlas, also has a
Board of directors comprising experienced personnel from Business, Finance and Industry.
The Board is chaired by Mr.C.K.Birla. HIL’s product range include Fibre Cement roofing
sheets in the name of CHARMINAR and MALABAR, Autoclaved Aerated Concrete Blocks
and Panels called AEROCON, Calcium Silicate insulation product called HYSIL, Jointing
material for Gaskets and Plant and machinery for these products.
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About 200 employees are working in HIL, Thrissur as a whole. In that 110 employees are
working in plant, 72 are office staffs and 18 are bargaining staffs. The plant is working for
24 hours and there are three shifts per day. The whole plant is completely automated. The
HIL Thrissur plant is producing only the AC roofing sheets in the name of CHARMINAR.
Charminar AC Roofing Sheets have been the No.1 roofing sheets of choice for more than 50
years now, providing roofing to millions of low cost houses and to industries, commercial
businesses and for several public utilities. Charminar sheets are widely known for their
superior quality and durability. The raw materials used in the production process are Fibre,
fly ash, rag pulp and cement. Among these raw materials Fibre is importing from Brazil and
Canada and cement is mainly bought from ACC cements. The Company mainly sells their
products through dealers who are selected by the company. The finished products are mainly
sold in the south India, especially in Tamil Nadu.
The company has a visionary management and motivated team of dynamic workers sharing
common vision and working in the union. The company is moving ahead with to innovate
and provide excellent production. HIL is providing to have an operational efficiency
compactable with global standards. As a socially organization, it has contributed
significantly towards eco-friendliness and various social causes.
The company has involved in conducting a lot of community welfare programme. In this
year the company conducted a welfare programme named ‘SOUHRUTHAM 2008’.
• Fulfilment of market needs with cost effective solutions for enduring and enhanced
customer satisfaction.
• Striving for excellence in all the area of company’s operation.
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• Innovative solutions to create world class products and services fostering collective
wisdom and commitment of employees to create corporate and group culture and values
which they are proud to be part of.
• Maintain equitable balance between development and environmental needs of the
society.
Provide products and services that adequately and consistently meet specified and identified
needs of customers by
Research and Development Center of Hyderabad Industries Limited is fully equipped with
latest state-of-art technology, equipment and test facilities including Pilot Plants situated in
ultra modern spacious building covering an area of about 11000 sft of main Building and
about 16000 sft area of Pilot Plant. HIL, R & D center is recognized by Department of
Science and Technology Government of India.
HIL have been conferred with the DSIR National Award for R & D efforts in industry
for the year 2000 in the area of new materials for "AEROCON INSTA PANEL"
Dedicated team of scientists and engineers are constantly working for product upgradation,
optimum utilization of raw materials, development of substitute materials, new products and
new product applications, saving substantial amount of foreign exchange for the country.The
R & D Division has contributed in the following specific areas:
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Quality Policy
Provide products and services that adequately and consistently meet specified and identified
needs of customers by
Philosophy
HYDERABAD INDUSTRIES LIMITED is committed to good Corporate Governance. The
Company has been following good principles of business over the years by following all the
laws and regulations of the land with an emphasis on accountability, trusteeship, and
integrity. It is our responsibility to ensure that the organization is managed in a manner that
protects and furthers the interests of our stakeholders.
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Sr. Officer HR
Security
The managing human resource in the organization is an important task. Human resource
department is doing the management of human resource in the organization. Hyderabad
Industries Limited follows a system in HR department that each authority coming under the
General Manager (works) has to report directly to General Manager (Works) in the
hierarchy. This will helps to speed up the communication flow in the organization.
Assistant manager
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Assistants
Sound financial decisions have been one of the critical practices in the success of Hyderabad
Industries Limited, Thrissur proper planning and long vision of the financial managers help
the company to undergo to smooth sail. All monetary transactions of the company are
handled and brought to account by the finance department.
Purchase Officer
Assistants
The purchase manager is the only person who is the having the prime authority to make
orders for the purchase of raw materials. After referring the stock report of raw materials
and finished goods, the purchase manager purchase the raw- materials in order to ensure the
continuous flow of production.
Production Manager
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Deputy Manager Production Deputy Manager Maintenance
The production manager and his team are responsible for realizing the visions of the
company within constraints of technical possibility. This involves coordinating the
operations of various production activities and maintains a good flow of work without any
blockage.
Marketing Manager
Sales Manager
Sales Officer
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Charminar Aerocon Panel is a unique factory developed product that fulfills the following
Green Building concept.
• Raw material contains up to 40% Fly Ash (recycled power plant waste).
• Excellent Thermal and Sound Insulation.
• A good fire rating up to 2 hrs. -Depending upon thickness.
• Factory cured panel -Dry construction at site.
• Completely re-locatable.
• Proven suitable for seismic and cyclone prone zones
Other Benefits:
• Fast track construction -Tongue and groove joining system allows faster
construction.
• Light weight -allows easy handling and erection.
• Excellent water & termite resistance.
• Can be given any surface finish
Applications:
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Charminar Roofing Sheets are an ideal building material for roofing and side-cladding in:
• Industrial/ Power Plant Cladding
• Control Room
• Prefabricated site offices
• Prefabricated Houses, Canteens and Rest Rooms
• Partitions
• Police Stations
• School Buildings
• Telephone Exchanges
• ATM Cubicles
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Applications
Charminar Roofing Sheets are an ideal building material for roofing and side-cladding in:
• Industrial buildings of all types
• Food Storage Godowns
• Warehouses & Cold Storages
• Poultry farms, dairy farms and other agricultural sheds
• Garages, Verandahs and Outhouses
• Houses
• School buildings
• Public Utility Sheds
• Cooling Towers
• Cinema Halls
• Stadiums
• Railway & Bus Stations
CHAPTER-4
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1 Highly satisfied 18 36
2 Satisfied 29 58
3 Neutral 3 6
4 Dissatisfied 0 0
5 Highly satisfied 0 0
Total 50 100
(Table 4.1)
70
58
60
50
40 36
Series1
30
20
10 6
0 0
0
Highly Satisfied Netural Dissatisfied highly
Satisfied (Chart 4.1) Dissatisfied
INTERPRETATION
The table shows that 58% of the respondents are satisfied with the support they are getting
from the HR department.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 27 54
2 Agree 20 40
3 Neutral 3 6
4 Disagree 0 0
5 Strongly Disagree 0 0
Total 50 100
(Table 4.2)
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60 54
50
40
40
30 Series1
20
10 3
0 0
0
Strongly Agree Netural Disagree Strongly
Agree Disagree
(Chart 4.2)
INTERPRETATION
The table shows that 54% of the respondents are strongly agreeing that the management is
interested in motivating the employees.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Financial Incentives 15 30
2 Non financial Incentives 9 18
3 Both 26 52
Total 50 100
(Table 4.3)
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30%
Financial Incentives
Non Financial Incentives
52%
Both
18%
(Chart 4.3)
INTERPRETATION
The table shows that 52% of the respondents are expressing that both financial and non
financial incentives will equally motivate them.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Highly satisfied 18 36
2 Satisfied 29 58
3 Neutral 3 6
4 Dissatisfied 0 0
5 Highly satisfied 0 0
Total 50 100
(Table 4.4)
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70%
58%
60%
50%
40% 36%
30%
20%
10% 6%
0% 0%
0%
Highly Satisfied Netural Dissatisfied highly
Satisfied Dissatisfied
(Chart 4.4)
INTERPRETATION
The table shows that 58% of the respondents are satisfied with the present incentive scheme
of the organization.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 18 54
2 Agree 29 58
3 Neutral 3 6
4 Disagree 0 0
5 Strongly Disagree 0 0
Total 50 100
(Table 4.5)
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A STUDY ON EMPLOYEE MOTIVATION
70%
58%
60%
50%
40% 36%
30%
20%
10% 6%
0% 0%
0%
Strongly Agree Netural Disagree Strongly
Agree Disagree
(Chart 4.5)
INTERPRETATION
From the study, 58% of employees agreed that the company is eager in recognizing and
acknowledging their work, 36% strongly agreed and only 6% showed neutral response.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 12 24
2 Agree 23 46
3 Neutral 3 6
4 Disagree 9 18
5 Strongly Disagree 3 6
Total 50 100
(Table 4.6)
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A STUDY ON EMPLOYEE MOTIVATION
50% 46%
45%
40%
35%
30%
24%
25% Series1
18%
20%
15%
10% 6% 6%
5%
0%
Strongly Agree Netural Disagree Strongly
Agree Disagree
(Chart 4.6)
INTERPRETATION
The table shows 46% of employees agree that there is a periodical increase in the salary.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 15 30
2 Agree 18 36
3 Neutral 11 22
4 Disagree 3 6
5 Strongly Disagree 3 6
Total 50 100
(Table 4.7)
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A STUDY ON EMPLOYEE MOTIVATION
40% 36%
35%
30%
30%
25% 22%
20%
15%
10% 6% 6%
5%
0%
Strongly Agree Agree Netural Disagree Strongly Disagree
(Chart 4.7)
INTERPRETATION
The table shows 35% of employees agree with good job security exist in the company.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 15 30
2 Agree 27 54
3 Neutral 8 16
4 Disagree 0 0
5 Strongly Disagree 0 0
Total 50 100
(Table 4.8)
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A STUDY ON EMPLOYEE MOTIVATION
60% 54%
50%
40%
30%
30%
20% 16%
10%
0% 0%
0%
Strongly Agree Agree Netural Disagree Strongly Disagree
(Chart 4.8)
INTERPRETATION
The table shows 54% of the respondents agree that they have good relations with co-worker.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 10 20
2 Agree 23 46
3 Neutral 8 16
4 Disagree 6 12
5 Strongly Disagree 3 6
Total 50 100
(Table 4.9)
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A STUDY ON EMPLOYEE MOTIVATION
50% 46%
45%
40%
35%
30%
25% 20%
20% 16%
15% 12%
10% 6%
5%
0%
Strongly Agree Agree Netural Disagree Strongly Disagree
(Chart 4.9)
INTERPRETATION
The table shows 46% of the respondents agree to effective performance appraisal system
existing in the company.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 9 18
2 Agree 26 52
3 Neutral 9 18
4 Disagree 3 6
5 Strongly Disagree 3 6
Total 50 100
(Table 4.10)
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A STUDY ON EMPLOYEE MOTIVATION
60%
52%
50%
40%
30%
18% 18%
20%
10% 6% 6%
0%
Strongly Agree Netural Disagree Strongly
Agree Disagree
(Table 4.10)
INTERPRETATION
The table shows 52% of the respondents agree with effective promotional opportunities in
their present job.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 15 30
2 Agree 23 46
3 Neutral 3 6
4 Disagree 6 12
5 Strongly Disagree 3 6
Total 50 100
(Table 4.11)
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A STUDY ON EMPLOYEE MOTIVATION
50% 46%
45%
40%
35%
30%
30%
25%
20%
15% 12%
10% 6% 6%
5%
0%
Strongly Agree Netural Disagree Strongly
Agree Disagree
(Chart 4.11)
INTERPRETATION
The table shows 46% of the respondents agree that there is a good safety measure existing in
the company.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 9 18
2 Agree 23 46
3 Neutral 6 12
4 Disagree 3 3
5 Strongly Disagree 9 18
Total 50 100
(Table 4.12)
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A STUDY ON EMPLOYEE MOTIVATION
50% 46%
45%
40%
35%
30%
25%
20% 18% 18%
15% 12%
10% 6%
5%
0%
Strongly Agree Agree Netural Disagree Strongly Disagree
(Chart 4.12)
INTERPRETATION
The table shows 46% of the respondents agree that the performance appraisal activities are
helpful to get motivated.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 12 20
2 Agree 29 46
3 Neutral 0 0
4 Disagree 6 12
5 Strongly Disagree 3 6
Total 50 100
(Table 4.13)
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A STUDY ON EMPLOYEE MOTIVATION
70%
58%
60%
50%
40%
30% 24%
20%
12%
10% 6%
0%
0%
Strongly Agree Agree Netural Disagree Strongly Disagree
(Chart 4.13)
INTERPRETATION
The table shows 58% of the respondents agree that the support from the co-worker is helpful
to get motivated.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Strongly Agree 10 20
2 Agree 26 52
3 Neutral 2 4
4 Disagree 4 8
5 Strongly Disagree 8 16
Total 50 100
(Table No.4.14)
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A STUDY ON EMPLOYEE MOTIVATION
60%
52%
50%
40%
30%
20%
20% 16%
10% 8%
4%
0%
Strongly Agree Neutral Disagree Strongly
Agree Disagree
(Chart 4.14)
INTERPRETATION
The table shows 52% of the respondents agree that the career development opportunities are
helpful to get motivated.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Salary increase 21 42
2 Promotion 15 30
3 Leave 3 6
4 Motivational talk 5 10
5 Recognition 6 12
Total 50 100
(Table 4.15)
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A STUDY ON EMPLOYEE MOTIVATION
(Chart 4.15)
INTERPRETATION
The table shows that the 42% of the respondent is responding that increase in salary will
motivate them the most.
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Influence 32 64
2 Does not influence 12 24
3 No opinion 6 12
Total 50 100
(Table 4.16)
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A STUDY ON EMPLOYEE MOTIVATION
12%
24% Influence
Does not influence
No opinion
64%
(Chart 4.16)
INTERPRETATION
The table shows 64% of the respondents responded that incentives and other benefits will
influence their performance
SL NO NUMBER OF
PARTICULAR
RESPONDENTS PERCENTAGE
1 Yes 47 94
2 No 0 0
3 Occasionally 3 6
Total 50 100
(Table 4.17)
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A STUDY ON EMPLOYEE MOTIVATION
0% 6%
94%
Yes No Occasionally
(Chart 4.17)
INTERPRETATION
The table shows 94% of the respondents agree that they the Management involve them in
decision making which are connected to your department.
Std.
Mean Deviation N
Incentives 1.72 .573 50
Employee
1.50 .707 50
performance
Correlations
Employee
Incentives performance
Incentives Pearson Correlation 1 .655(**)
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A STUDY ON EMPLOYEE MOTIVATION
Inference:
Since the Correlation is significant at the 0.01 level (2-tailed) the null hypothesis that is
“There is no significant relationship between incentives and employee’s performance”
is rejected and an alternative hypothesis is framed.
Ho: There is no significant relationship between career development opportunities and the
extent of employee motivation
Std.
Mean Deviation N
career
development 3.70 1.035 50
opportunities
extent of
3.36 1.317 45
motivation
Correlations
career
development extent of
opportunities motivation
career Pearson
development Correlation 1 .909(**)
opportunities
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A STUDY ON EMPLOYEE MOTIVATION
Inference:
Since the Correlation is significant at the 0.01 level (2-tailed) the null hypothesis that is
“There is no significant relationship between career development opportunities and the
extent of employee motivation” is rejected and an alternative hypothesis is framed.
H1: There is significant relationship between career development opportunities and the
extent of employee motivation
Ho: There is no significant relationship between performance appraisal system and the
extent of motivation.
Std.
Mean Deviation N
Performance
2.40 1.143 50
appraisal system
Extent of
2.60 1.355 50
Motivation
Correlations
performance
appraisal Extent of
system Motivation
Performance Pearson
1 .962(**)
appraisal system Correlation
Sig. (2-tailed) . .000
Sum of Squares 64.000 73.000
and Cross-
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A STUDY ON EMPLOYEE MOTIVATION
products
Inference:
Since the Correlation is significant at the 0.01 level (2-tailed) the null hypothesis that is
“There is no significant relationship between performance appraisal system and the
extent of motivation” is rejected and an alternative hypothesis is framed.
H1: There is significant relationship between performance appraisal system and the extent
of motivation.
Std.
Mean Deviation N
Employee
1.86 .670 50
relations
Extent of
2.18 1.119 50
motivation
Correlations
Employee Extent of
relations motivation
Employee Pearson
1 .877(**)
relations Correlation
Sig. (2-tailed) . .000
Sum of Squares
and Cross- 22.020 32.260
products
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A STUDY ON EMPLOYEE MOTIVATION
Inference:
Since the Correlation is significant at the 0.01 level (2-tailed) the null hypothesis that is
“There is no significant relationship between interpersonal relationship in the organization
and extent of motivation.” is rejected and an alternative hypothesis is framed.
CHAPTER-5
5.1 SUMMARY
This document aims at providing employees and management members with the information
that can be beneficial both personally and professionally. Every business enterprise has
multiple objectives including of adequate profit for payment of a reasonable rate of return to
the owners and for investment in business through satisfaction of customers, maintenance of
a contended workforce and creation of a public image. The basic job of management of any
business is the effective utilization of available human resources, technological, financial
and physical resources for the achievement of the business objectives.
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A STUDY ON EMPLOYEE MOTIVATION
This project entitled as “Employee motivation” was done to find out the factors which will
motivate the employees. The study undertakes various efforts to analyze all of them in great
details. The researcher in this project at the outset gives the clear idea of the entire
department existing in the company. From the study, the researcher was able to find some of
the important factors which motivate the employees. Factors like financial incentives and
non financial inventive, performance appraisal system, good relationship with co-workers,
promotional opportunities in the present job, employee participation in decision making are
very much effect the level employee motivation. It is also clear from the study that the
company is so eager in motivating their employees and their present effort for it so far
effective.
The human resources can play an important role in the realization of the objectives.
Employees work in the organization for the satisfaction of their needs. If the human
resources are not properly motivated, the management will not be able to accomplish the
desired results. Therefore, human resources should be managed with utmost care to inspire,
encourage and impel them to contribute their maximum for the achievement of the business
objectives.
5.2 FINDINGS
The findings of the study are follows
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A STUDY ON EMPLOYEE MOTIVATION
• The company is providing good safety measures for ensuring the employees safety.
• From the study it is clear that most of employees agrees to the fact that performance
appraisal activities and support from the coworkers in helpful to get motivated.
• The study reveals that increase in the salary will motivates the employees more.
• The incentives and other benefits will influence the performance of the employees.
5.3 SUGGESTIONS
The suggestions for the findings from the study are follows
• Most of the employees agree that the performance appraisal activities are helpful to
get motivated, so the company should try to improve performance appraisal system,
so that they can improve their performance.
• Non financial incentive plans should also be implemented; it can improve the
productivity level of the employees.
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A STUDY ON EMPLOYEE MOTIVATION
• Better carrier development opportunities should be given to the employees for their
improvement.
• The data was collected through questionnaire. The responds from the respondents
may not be accurate.
• The sample taken for the study was only 50 and the results drawn may not be
accurate.
• Since the organization has strict control, it acts as another barrier for getting data.
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A STUDY ON EMPLOYEE MOTIVATION
5.5 CONCLUSION
The study concludes that, the motivational program procedure in HYDERABAD
INDUSTRIES LTD is found effective but not highly effective. The study on employee
motivation highlighted so many factors which will help to motivate the employees. The
study was conducted among 50 employees and collected information through structured
questionnaire. The study helped to findings which were related with employee motivational
programs which are provided in the organization.
The performance appraisal activities really play a major role in motivating the employees of
the organization. It is a major factor that makes an employee feels good in his work and
results in his satisfaction too. The organization can still concentrate on specific areas which
are evolved from this study in order to make the motivational programs more effective. Only
if the employees are properly motivated- they work well and only if they work well the
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A STUDY ON EMPLOYEE MOTIVATION
organization is going to benefit out it. Steps should be taken to improve the motivational
programs procedure in the future. The suggestions of this report may help in this direction.
The factors that motivate the employees may change with change in time because the needs
of employees too change with change in time. So continuous monitoring and close
observation of factors that motivate the employees is necessary to maintain a competent
work force. Only with a competent work force an organization can achieve its objective.
Moreover, human resource is the most valuable asset to any organization. A further study
with in dept analysis to know to what extent these factors motivate the employees is
required.
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A STUDY ON EMPLOYEE MOTIVATION
60