Lecture Note 1

3/9/2016
PPB3113
MANAGEMENT INFORMATION SYSTEMS
ASSESSMENT
Assignment 1 (Group)
Assignment 2 (Group)
Participation
Midterm
Final Exam

Lecturer: Dr Jessnor Elmy Mat Jizat

Room no: PRM 8, Level 2, Block 10
Phone (Office): 015 4879 7385
Email: jessnor@fpe.upsi.edu.my
= 15%
= 20%
= 5%
= 20%
= 40%
TEXT BOOK
OBrien, J., Marakas, G.

(2011) Management
Information Systems,
McGraw-Hill
CHAPTER 1
Foundations of
Information Systems in Business
McGraw-Hill/Irwin
LEARNING OBJECTIVES
Understand the concept of a system and how it
relates to information systems.
Explain why knowledge of information systems is
important for business professionals and identify
five areas of information systems knowledge they
need.
Give examples to illustrate how business
applications of information systems can support a
firms business processes, managerial decision
making, and strategies for competitive advantage.
Copyright 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
LEARNING OBJECTIVES
Provide examples of several major types of
information systems from your experiences with
business organizations in the real world.
Identify several challenges that a business
manager might face in managing the successful
and ethical development and use of information
technology in a business.
Provide examples of the components of real world
information systems
Demonstrate familiarity with the myriad of career
opportunities in information systems.
3/9/2016
WHAT IS INFORMATION?

Definitions vary.
Information is:
Knowledge derived from data.
Data presented in a meaningful context.
Data processed by summing, ordering, averaging,
grouping, comparing, or other similar operations.

Any of these definitions will do; the important point

is to discriminate between data and information.
Information
is subjective
in one persons context may be just
a data point in another persons context, since
what may be important to you may not hold the
same level of importance to someone else.
Context changes occur in information systems
when the output (information produced) of one
system feeds (is data to) a second system.
Information
WHAT ARE THE CHARACTERISTICS

GOOD INFORMATION?
Good
1.
2.
3.
4.
5.
OF
information must be:
.
.
.
.
.
Find out from the Internet, and give me your answer

at http://today.io/1hrf8
Figure 1-4 One Users Information is Another Users Data
WHAT IS A SYSTEM?
Interrelated
Defined
A BUSINESS AS A SYSTEM
components
boundary
Working
together
Common
objectives
Accepting
Organized
inputs and producing outputs

transformation process
3/9/2016
WHAT IS INFORMATION SYSTEM?

Refer
to the video uploaded to MyGuru
WHAT IS THE DIFFERENCE BETWEEN

INFORMATION TECHNOLOGY AND INFORMATION
SYSTEMS?
Information technology and information systems are

two closely related terms.
Information technology refers to the products, methods,
inventions, and standards that are used for the purpose of
producing information.
Information Systems (IS) refers to the assembly of
hardware, software, data, procedures, and people that
produces information.
Information technology drives the development of new

information systems.
INFORMATION SYSTEMS COMBINE:
TYPES OF INFORMATION SYSTEMS

Operations Support Systems

Transaction Processing systems
Process Control Systems
Enterprise Collaboration Systems

Management Support Systems

Other Systems

WHAT IS MIS?
The MIS has more than one definition, some of

which are given below:
1. The MIS is defined as a system which provides
information support for decision-making in the
organization.
2. The MIS is defined as an integrated system of man
and machine for providing the information to support
the operations, the management and the decisionmaking function in the organization.
3. The MIS is defined as a system based on the database
of the organization evolved for the purpose of
providing information to the people in the
organization.
Management Information Systems

Decision Support Systems
Executive Information Systems
Expert Systems
Knowledge Management Systems
Strategic Information Systems
WHY MIS?
Information systems exist to help people achieve the

goals and objectives of their business.
You should take an active role in specifying system

requirements and helping to manage development projects
since you are the one wholl be using the system to do your
job.
You need to learn how to use an IS

You have responsibilities for protecting the security of the
system and its data
You have responsibilities for backing up data
3/9/2016
OTHER INFORMATION SYSTEMS
TYPES OF MANAGEMENT SUPPORT SYSTEMS

Expert Systems
Knowledge Management Systems
Management Information Systems (MIS)

Reports and displays

Example: daily sales analysis reports
Decision Support Systems (DSS)

Interactive and ad hoc support
Example: a what-if analysis to determine where to

spend advertising dollars
Executive Information Systems (EIS)

Critical information for executives and managers
Example: easy access to actions of competitors
Support creation, organization, and dissemination of

business knowledge
Example: intranet access to best business practices
Strategic Information Systems

Example: credit application advisor
Help get a strategic advantage over customer

Examples: shipment tracking, e-commerce Web systems
Functional Business Systems

Focus on operational and managerial applications

Examples: accounting, finance, or marketing

Lecture Note 1

Uploaded by

Lecture Note 1

Uploaded by

3/9/2016

Lecturer: Dr Jessnor Elmy Mat Jizat

OBrien, J., Marakas, G.

Copyright 2011 by The McGraw-Hill Companies, Inc. All rights reserved.

Any of these definitions will do; the important point

WHAT ARE THE CHARACTERISTICS

information must be:

Find out from the Internet, and give me your answer

Figure 1-4 One Users Information is Another Users Data

inputs and producing outputs

WHAT IS INFORMATION SYSTEM?

to the video uploaded to MyGuru

WHAT IS THE DIFFERENCE BETWEEN

Information technology and information systems are

Information technology drives the development of new

INFORMATION SYSTEMS COMBINE:

TYPES OF INFORMATION SYSTEMS

Operations Support Systems

Management Support Systems

The MIS has more than one definition, some of

Management Information Systems

Information systems exist to help people achieve the

You should take an active role in specifying system

You need to learn how to use an IS

OTHER INFORMATION SYSTEMS

TYPES OF MANAGEMENT SUPPORT SYSTEMS

Knowledge Management Systems

Management Information Systems (MIS)

Reports and displays

Decision Support Systems (DSS)

Interactive and ad hoc support

Example: a what-if analysis to determine where to

Executive Information Systems (EIS)

Critical information for executives and managers

Example: easy access to actions of competitors

Support creation, organization, and dissemination of

Strategic Information Systems

Example: credit application advisor

Help get a strategic advantage over customer

Functional Business Systems

Focus on operational and managerial applications

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