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ORGANIZATIONAL CULTURE

IN
NURSING

Oleh:
Purwaningsih
O
Organization Culture
V
E
R
V Decision Vision &
made mission
I
E
W
Emphasize command
Control perspectives
Empowerment perspectives

How systems operate


How people work together
A system of meaning shared
by the organizations members
Cultural values are collective beliefs,
assumptions, and feelings about
what things are good, normal,
rational, valuable, etc.

What is Organizational Culture


?
ORGANIZATIONAL
CULTURE Controlling
behavior

Defining
boundaries

Conveying
identity

Promoting
commitment
Innovation and
risk taking

Family
- Outcome
friendly orientation
What Is
Organizational
Culture?

Aggressiveness People
orientation
The way people think
What is true about how they do business
about culture? on a daily basis and the
way they behave

Source: Journey to the Emerald City, Connors and Smith, 1999


Culture is the social glue that
helps hold an organization
together by
providing appropriate
standards for what
employees should say or do.

Cultures Overall Function


Stories Rituals

How Employees
Learn Culture

Material
Language
Symbols
Doglas McGregor:
Teori X

Officer basically frown upon


the work / trying to avoid
So that officer have to need for the
controlled, forced, threat of penalization
Officer tend to evade
of responsibility / searching formal guidance
Officer tend to look for the safety,
a few/little ambition
Theory Y

* Officer see the work like things


ordinary ( resting, playing at)

* Determining its own direction,


having a command over and feel trussed
with an eye to

* Creativities, ability for the initiative of,


to taking decision for the progress of
organizational
Organized culture includes
the customs and rights
as well as the norms, values,
behaviors, rituals and traditions
of the organization.
2 types of clues for the nurse manager
to assess organizational culture.

EXPLICIT CLUES IMPLICIT CLUES

* formal contracts,
* written mission statements, * informal,
* policies and procedures, * unwritten rules
* organizational charts * expectations
* job descriptions. i.e. dress code
CULTURAL DEVELOPMENT PRINCIPLE OF ORGANIZATION

Balance between individual importance and organization


Responsive and adaptive to development of science and
technology
Enabling the happening of culturesation from
organizational culture of competitor
Developing learning organization agreed on by staff and
management
Process the evolutionary and continual

Sumber : Peggy McDonald (1991)


RESPONSIBILITY OF HEALTH CARE ORGANIZATION

Clearly request how school of nursing can support


the development of the Excellence environment
Involve faculty as nursing advisors to health care
organization
Participate as adjunct faculty
Engage in creative partnerships to facilitate staffs
continued education
RESPONSIBILITY OF FACULTY

Support professional practice environments


Provide service to organizations
Support nurses in quest for continued education
Guide implementation of evidence based nursing
Provide consultation for nursing research
Facilitate learning environment
Provide consumer feedback
ROLES FOR STUDENTS

Interact with health care organization for evidence


based nursing projects
Engage in a mutually beneficial relationship with
staff
Conduct & present graduate school projects
Encourage staff who want to continue education
ORGANIZATIONAL BENEFITS OF A CULTURE OF EXCELLENCE

Higher ranking
Higher bond ratings
Aligns resources with strategic plans and
approaches
Improves communication, productivity and
effectiveness
Recognizes the importance of ALL employees
to organizational success
ORGANIZATIONAL BENEFITS OF A CULTURE OF EXCELLENCE (CONT)

Reinforces positive collaborative working


relationships
Creates a dynamic and positive environment
Raises the bar for improved multidisciplinary
patient outcomes
Increased marketing advantage
Enhances recruitment and retention efforts
STAFF BENEFITS OF A CULTURE OF EXCELLENCE

Develops organization/unit pride


Fosters increased team work
Develops a culture of accountability
Enhances professionalism
Opportunity to develop leadership skills
Opportunity to develop/fine tune mentoring skills
Personal satisfaction and recognition

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