May 2017
May 2017
May 2017
CALL
OF DUTY
Missouri police officer Gregory Haug
moonlights by providing VIP restrooms
for events and farm weddings
Page 26
A Sunny Outlook
New equipment, fresh marketing
help renew an established Florida
restroom provider Page 16
In Business Since 1959
TJ Shorty
P O R TA B L E R E S T R O O M O P E R AT O R
www.promonthly.com
8 From the Editor: Published monthly by
3 Ways to Stop Complaints and Solve Problems
Issues with your business neighbors or the general public are
inevitable. Follow these tips to keep problems to a minimum during
COLE Publishing Inc.
the upcoming busy season. - Jim Kneiszel 1720 Maple Lake Dam Rd. PO Box 220
Three Lakes, WI 54562
10 @PROmonthly.com
Copyright 2017 COLE Publishing Inc.
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In U.S. or Canada call toll-free 800-257-7222
14 Back at the Office: 6 Ideas to Steal From Amazon Elsewhere call 715-546-3346 Fax: 715-546-3786
The e-commerce behemoth has changed the business landscape, Website: www.promonthly.com Email: [email protected]
and copying a page or two from its playbook could give your company Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday
a boost. - Judy Kneiszel
SUBSCRIPTION INFORMATION: A one-year (12 issue) subscription to PRO in
the United States, Canada or Mexico is free to qualified subscribers. A qualified
16 PROfile: A Sunny Outlook subscriber is any individual or company in the United States, Canada or Mexico
New equipment and a fresh marketing plan contribute to the that partakes in the portable restroom industry. Non-qualified subscriptions are
renaissance of an established Florida restroom provider. - Ken Wysocky available at a cost of $60 per year in the United States and $120 per year outside
of the United States. To subscribe please visit promonthly.com or send company
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22 2017 Deodorizer Directory able to COLE Publishing Inc.) to the address above. MasterCard, VISA and Discover
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26 COVER STORY Our subscriber list is occasionally made available to carefully selected companies
whose products or services may be of interest to you. Your privacy is important
to us. If you prefer not to be a part of these lists, please contact Nicole LaBeau at
Take 5: Call of Duty [email protected].
Missouri police officer Gregory Haug CLASSIFIED ADVERTISING: Submit ads online at www.promonthly.com/classi-
moonlights by providing VIP restroom fieds/place_ad. Minimum rate of $25 for 20 words; $1 per each additional word.
service for farm weddings and other Include a photo for an additional $125. All classified advertising must be paid in
advance. DEADLINE: Classified ads must be received by the 10th of the month for
events. - Betty Dageforde insertion in the next months edition. PHONE-IN ADS ARE NOT ACCEPTED. Fax to
715-546-3786 only if charging to MasterCard, VISA, Discover or Amex. Include all
ON THE COVER: Police officer Gregory Haug started a credit card information and your phone number (with area code). Mail with check
restroom trailer business serving outdoor weddings and upscale payable to COLE Publishing Inc. to the address above. CLASSIFIED ADVERTISING
parties in the St. Louis area. He is shown with one of two Satellite APPEARS NATIONWIDE AND ON THE INTERNET. Not responsible for errors beyond
Suites trailers he delivers to customers, mostly for weekend first insertion.
service. (Photo by Denny Medley)
DISPLAY ADVERTISING: Call Jim Flory at 800-994-7990. Pub-
lisher reserves the right to reject advertising, which in its opinion
is misleading, unfair or incompatible with the character of the
34 PRO Business: How to Take on the Big Boys and Win publication.
Portable restroom operators often face a crowded marketplace
CIRCULATION: 2016 circulation averaged 7,823 copies per
including a huge competitor. Follow these steps to compete month. This figure includes both U.S. and International distribution.
Jim Flory
successfully. - Dr. Kevin Coughlin
REPRINTS AND BACK ISSUES: Visit www.promonthly.com/reprints/order for
38 In the Garage: options and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715-546-
3346) or [email protected]. To order back issues, call Nicole LaBeau
Its Not Just a Place You Toss Your Wrenches Anymore at 800-257-7222 (715-546-3346) or email [email protected].
The latest pickup toolboxes are engineered to offer the busy contractor
improved functionality and a stylish truck accessory. - Peter Kenter
42 Product Focus/Case Study: Odor Control 2018 WATER & WASTEWATER EQUIPMENT,
- Craig Mandli TREATMENT & TRANSPORT SHOW
Education Day: Wednesday,
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Show Days: Thursday - Saturday,
February 22-24, 2018
COMING NEXT MONTH June 2017 Indiana Convention Center,
Indianapolis, IN
PROfile: Lone Star PRO adds containers www.wwettshow.com
Take 5: Just starting out in portable sanitation
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L
ately Ive been hearing instances of PROs running afoul of the local
regulations or facing complaints from neighboring property owners If someone is mad and approaches you with a complaint,
who dont like certain aspects of their business operation. Often the
think like a bullfighter. Allow them to vent and charge at
latter cant be helped. Even if your company is working within proper busi-
ness zoning rules, some folks will never be happy living or working anywhere you, letting them get their anger out while you wave a red
near or even occasionally driving past a portable sanitation business. cape as their words pass by you. They will grow tired of
A restroom contractor I talked to recently who will go nameless
yelling and you can then have a reasonable conversation.
because I didnt ask him to go on the record said he wanted to store more
restrooms on a property he owns in a fringe industrial area. Environmental
officials were holding up his expansion, claiming that adding gravel to build
a short driveway onto the property was considered encroaching a wetland. Limit odors as much as possible.
He sees this as a minor environmental issue but a serious impediment to You can make a number of equipment changes so people dont get their
his ability to grow the business on his own property. How could he get his noses out of joint when you show up with the vacuum truck. First, try to make
project completed without raising the ire of environmentalists? service runs at times when the fewest number of people will be around. How
And a company in Whitefish, Montana North Valley Portables about early mornings on the construction site, when its still dark? Or do
was recently facing angry neighbors who sought to squash a conditional- your special event service work after midnight when the gates are closed for
use permit request that would allow the company to continue to store its the evening. In case anyone is around when you fire up the vacuum pump,
360 restrooms on a rural property as it has done for a number of years. consider adding a vacuum pump exhaust filter to add a masking fragrance
According to a news account, county officials said the company was using to cover foul odors. And if the weather turns hot, you can move up to an
the property before zoning existed, so they could legally continue to do industrial strength deodorant tab or liquid for restroom holding tanks. When
so. They also reported there are no adverse impacts to neighbors if the you take units out of service and return them to the shop, dont let them sit
business expands. What is the PRO company supposed to do to satisfy the uncleaned in your yard. Thoroughly wash them as soon as possible to reduce
neighbors? residual odors your neighbors could complain about.
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Recently, a customer in Japan requested Another customer suggested how we relay it to the production floor for the
a change to a restroom part that would could make a small change to the models already in assembly.
improve the service they offered plumbing in one of our Satellite Suites
Thanks to the ideas of customers like
customers. Using our 3D printer we trailers to dramatically improve the
you, we are improving portable
were able to show them a prototype in serviceability. Because we had invested
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BACK at the OFFICE Writer Judy Kneiszel has operated her own small business for 20 years and is familiar
May 2017 with the many rewards and challenges of business ownership. Write to her with
questions, comments or topic suggestions at [email protected].
T
wenty years ago this month, on May 15, 1997, Amazon went public.
While only a fortunate few got in on that initial public offering, Am- Dont make decisions based on what the competition is
azons subsequent growth brought change to the masses far more
significant than free two-day shipping and yet another video streaming
doing. Rather, offer new products or additional services you
option. perceive your unique customers want.
As a portable restroom operator, you may think those changes are lim-
ited to the modern-day miracle of having parts for your equipment delivered
right to your door with the simple click of a mouse. But Amazon has changed 4. Speed it up. Changing attitudes in retail mean shortened lead-time for
not only how America shops, but how business in general is conducted. It every business. Thanks to consumers adapting to one-click ordering,
has revolutionized the customer experience. Ignore Amazons innovations 24/7 customer service online chats and next-day shipping, you dont
and you risk being left behind. Even service businesses like portable rest- have days to return a phone call, you have minutes before a potential
room rental companies can benefit from being a little more like Amazon. customer calls the next portable restroom provider on their list. In some
Heres how: ways speed can work in your favor, however. Rather than going back to
the office, writing up an invoice and mailing it to the customer and then
1. Dont be afraid to change. Amazon started out as an online bookseller. waiting for the check in the mail, payment can be instant and on site
If its founder Jeff Bezos had been resistant to change, he wouldnt have with devices like portable credit card readers. And this is how todays
a net worth of more than $70 billion today. Selling books was never his customer is accustomed to doing business, so you dont risk offending
long-range plan. Books were a foot in the door and a way to gain con- anyone by not offering an instant payment option.
sumers trust. If youve got the trust of your portable restroom custom-
ers, maybe its time to add a new service line like restroom trailers, fenc- 5. Strive for maximum efficiency. Speed can be achieved through effi-
ing, trash containers or shower trailers. ciency. Amazon is always studying logistics in order to make delivery
faster and more cost-efficient. Youre in the delivery game too, even if
2. Seek feedback. Before Amazon, people didnt review every single pur- your packages are all the same size and delivery area somewhat geo-
chase they made from a roll of toilet paper to a big-screen television. graphically limited. Frequently re-examine your service routes to make
Today, buying decisions are frequently based on the number of stars a them as efficient as possible. Fewer miles wasted means higher profit-
product has been awarded by previous purchasers. Bezos has said, If ability, whether youre an Amazon employee or a PRO.
you do build a great experience, customers tell each other about that.
Word-of-mouth is very powerful. So dont be afraid to ask your clients 6. Beef up branding. Unless someone is very new to this planet, they will
to go online and fill out a survey about their experience with your com- recognize the Amazon logo and at least have some sense of Amazons
pany or provide a testimonial for your website or marketing materials. stated brand promise to offer, Earths biggest selection, and be the
Use any negative feedback to improve your service. Earths most customer-centric company. Strong branding goes a long
way toward building up a company. Make sure your brand goes beyond
3. Think like a customer. Amazon doesnt care what Wal-Mart is doing so simply a logo to encompass a mission and goals.
much as what their own Amazon customers are doing. Try to think like
your customers and give them what they want to build loyalty. Amazon Thanks to Amazon, window shopping has all but been replaced by
has done this by going beyond basic retail sales and offering stream- shopping via a browser window and the phrase allow six to eight weeks
ing services, digital downloads and its own hardware, like the Kindle for delivery has become antiquated. Amazon has been at the forefront of
e-reader, because of a perceived need of its own customers. You can do the changes in how we do business and those who lead the way always have
the same. Dont make decisions based on what the competition is do- something to teach the rest of us. While you may not strive to be the Earths
ing. Rather, offer new products or additional services you perceive your biggest portable restroom rental company, becoming more customer-cen-
unique customers want. tric is likely to be a profitable endeavor in the long run.
A SUNNY
OUTLOOK New equipment and a fresh marketing plan
JW Craft owners, from left, John Nebus, Jennifer Corrigan and Jerry contribute to the renaissance of an established
Craft are shown at a construction site with one of four new Hino Florida restroom provider BY KEN WYSOCKY
service trucks. The Hino fleet came from three truck builders: Satellite
I
Industries, Engine & Accessory and Hol-Mac Corp.; and run either
Masport or Fruitland Manufacturing pumps. (Photos by Kelli Krebs) n some respects, established businesses are similar to older cars
in good condition: They periodically need a thorough overhaul
to ensure theyre running at optimal performance. A good exam-
JW Craft ple is JW Craft Portable Restrooms in Naples, Florida, a 31-year-old
company that hired an industry veteran to take a peek under the
Portable Restrooms Inc. hood and suggest some updates that could rev up sales and profits.
Naples, Florida Jennifer Corrigan joined the company in 2015 as a vice presi-
dent and co-owner with partners Jerry Craft and John Nebus. Her
Owners: Jennifer Corrigan, mission: Use more than a decade of experience at another southern
Jerry Craft and John Nebus
Florida portable restroom provider to rebrand and rejuvenate JW
Founded: 1986 Craft, which had earned a solid business reputation since Crafts
Employees: 15 father, Jack, founded the business in 1986.
Florida
Services: Portable restroom and restroom trailer Some of the changes Corrigan initiated have made a more
rentals and service obvious visual splash, such as four new Hino service trucks, a re-
Service area: Southern Florida H vamped company logo and an informative website. Others are
Affiliation: Portable Sanitation Association International more subtle, such as requiring uniforms for route drivers and
Website: www.jwcraft.com putting company decals on all four sides of restrooms instead of
just one. But overall, one thing is clear: Corrigan who serves on
(continued)
A Fresh
Start
made in u.s.a.
[email protected]
fivepeaks.net 231.830.8099 866.293.1502
800-699-7557
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EQUIPMENT
MATTERS
Four new Hino service
trucks from Satellite Indus-
tries, Engine & Accessory
and Hol-Mac Corp. repre- Above: A row of JW Craft she says. Even in the construction market,
sent one of the most visible Satellite Global restrooms is customers figure that if you have clean re-
prepped and ready to serve a
upgrades at JW Craft. The strooms and clean trucks, youll probably
crowd at a local Greek Festival
rigs joined an existing fleet in Fort Myers, Florida. keep restrooms clean, too and that youre
of eight service trucks either probably legit and have insurance.
fabricated by Engine & Ac- If JW Craft is hired to handle a special event, Corrigan sends the cus-
cessory or put together in- tomer photos of the equipment theyre going to receive. And if all of the
house and equipped with companys restroom trailers are already booked, she leases trailers from
Masport or Fruitland Manu-
facturing pumps. Tanks for
all trucks range in size from 1,100 gallons Kenneth Paul finishes up a
unit service by recharging the
waste/400 gallons freshwater to 1,500 gallons
waste/500 gallons freshwater.
holding tank with freshwater. Why join PSAI?
The company uses deodorizing
The company also owns about 3,500 products from J&J Chemical Going to business school is an expensive and time-consuming proposition.
restrooms (made by PolyJohn Enterprises, and Walex Products. Jennifer Corrigan suggests a great alternative for portable restroom operators:
PolyPortables and Satellite Industries); seven Become a member of Portable Sanitation Association International.
restrooms trailers from Ameri-Can and JAG Mobile Solutions; 15 hand-wash PSAIs goal is to educate operators, whether theyre industry newbies, long-
stations made by PolyPortables, PolyJohn and Satellite; approximately 100 time veterans or somewhere in between. The group offers a host of resources that
holding tanks made by PolyJohn; and roughly 95 high-rise restrooms. The teach members how to operate a successful portable restroom business, whether
company also uses eco-friendly cleaning and deodorizing products made by its via the PSAI website, classes and seminars held at industry events and trade
J&J Chemical and Walex Products. shows, or networking opportunities and peer consultations. It also provides sets of
industry standards, she notes.
BETTER BRANDING I want everyone in this business to succeed and PSAI provides the tools to
Corrigan also had the company logo redesigned and had a separate do so, says Corrigan, co-owner of JW Craft Portable Restrooms in Naples, Florida.
logo developed just for the special-events end of the business. I wanted a She started attending PSAI conventions years ago, then got involved with various
fresh look, she says. Im a visual person myself and I want people to look committees and now sits on the organizations board of directors. I even want my
at the palm tree on the decals and recognize right away that its JW Craft. competitors involved in PSAI. If everyone would learn their costs of doing busi-
ness (and set prices accordingly), theyd be less likely to get involved in price wars.
It takes time to build up brand recognition, she adds, noting the logo
changes occurred nearly two years ago. But sales have increased in all ar- Im really big on having allies in this industry instead of enemies, and PSAI
eas. Corrigan also credits sales manager Diana Malloy, whos helping her helps foster those relationships, she adds. In addition, networking with operators
from other parts of the country is valuable because theyre more willing to share
prospect for new clients.
information than direct competitors might.
To attract special-events business, Corrigan says she targets event co-
ordinators and wedding planners and uses social media platforms such as Corrigan says roundtable discussions at PSAI-sponsored events have yielded
Pinterest and Instagram. A key tool in her marketing arsenal: photos of re- tips that helped her improve operating efficiency and profitability. In one instance,
a supplier suggested that she print out the names of all customers that are more
strooms, restroom trailers and the new trucks. Thats important because the
than 90 days delinquent on payments. Then he told me to fire those customers
areas high-end clientele wants to see what theyre getting before signing a
pick up their units and rent them to paying customers instead, she says. That
contract. was a good piece of advice that Ive passed on to others.
Driving a beat-up old truck and delivering old restrooms wont cut it,
r
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Call of Duty
EXPLORE FIVE ISSUES THAT AFFECT
GREGORYS PORTABLE SANITATION BUSINESS:
Haug hooks up a unit for
transport. His hauler is a 2015
Chevrolet Silverado 1500. He
Gregory Haug had his restroom
contracts with pumpers to empty
trailers wrapped in eye-catching
the units after an event.
floral patterns. He named the
trailers Rose and Daisy and has
a detailed page on his website,
www.posheventcottages.com,
dedicated to each unit.
(Photos by Denny Medley)
G
regory Haug is a 13-year veteran of the Shrewsbury Police
Department in suburban St. Louis. Up until 2014, he knew
nothing about the portable sanitation industry and never
imagined getting involved in it, but after some bad experiences
at events and a conversation with a friend, one thing led to
another and he soon had a side business on his hands.
The triggering concern was Haugs perception that having a
low-end portable restroom at a high-end event was a bit of a dis-
connect. When he mentioned this to a friend, the friend told him
1 KEEP IT SIMPLE
Meshing his two occupations into his schedule has not been a problem,
about the luxury restroom trailers he often saw during work-re- Haug says. Trailers are used almost exclusively on weekends, so the drill is to drop
lated travel. That got Haugs attention, so he did a little research them off on Friday and pick them up on Monday, and theres usually flexibility in
and determined that his area was underserved. He then visited the timing. If he needs to, he can trade days off with someone at the police force.
a couple vendors, one of whom recommended he go to the Wa- He runs the business with minimum effort and expense. He has no employees,
ter & Wastewater Equipment, Treatment & Transport Show. He no office, one truck and an inventory of two units. He contracts for everything else
went to the show and came away with a lot of information, two as needed. He operates the business out of his home in Webster Groves, Missouri,
10- by 15-foot trailers from Satellite Suites, and a new business, and stores the units on a nearby rented lot. He hauls the trailers using his 2015
Posh Event Cottages. Chevrolet Silverado 1500 and maintains an account with Enterprise Truck Rental for
Haug is not planning on giving up his day job anytime soon, those times he needs an additional vehicle. He also contracts with a licensed waste
but in about 10 years hell be eligible for retirement from the po- disposal firm to pump out the trailers after events.
lice force and sees this as a post-retirement career. When he needs more labor he has a ready supply of police buddies to help
him out. Ive trained three of them how to make deliveries, interact with customers,
and everything they need to know about setting up and removing a trailer, he says.
(continued)
2 WEDDINGS
about these. Theyre not just trailers. GREGORY HAUG
(continued)
LISTEN TO FEEDBACK
5 Haug wants communication to be a two-way street. The videos he
created were in direct response to customer questions. He has also extended his
service territory out to 200 miles.
When customers started asking for an on-site Im trying to let
attendant, he began offering a concierge service
my customers
and now does so at about half his events. If hes not
Holding And Fresh Water available, one of his trained fellow officers fills in. He
checks supplies and makes sure everything is clean
know that theres
something
Visit our websites and working properly, but says his presence is re-
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www.roncoplastics.net ally more of an assurance to the client. He typically
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One of the most pressing customer requests GREGORY HAUG
has been
MORE INFO for handicap accessibility, and in 2017
he plans to add a handicap unit to the
Satellite Suites
GET 574/350-2150
www.satelliterestroomtrailers.com
inventory. Thats what my customers
are asking for and I want to make sure
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Indiana RJ Products, RJ Products, LLC Elkhart,
LLC Elkhart, IndianaIndiana
Manufactured after
April 1, 2016
Made inMade in Made in
574-294-2624
the USAthe USA 574-294-2624
www.lunarglo.com
www.lunarglo.com
Made in
Made
the USA 574-294-2624
USA574-294-2624
in thethe USA www.lunarglo.com
www.lunarglo.com
Distribution
Centers In: Portage, WI
St. Louis, MO
PRO Business
May 2017
M
ost people are aware that the economic engine in the U.S. is small service is paramount to long-term success. Anyone can do something well
business. In fact, most would agree that small businesses are the once or twice, but when you can do it consistently, you know your company
foundation of the economy. is running well.
Very little provides more satisfaction than building and running a suc- I - Ideal customer experience
cessful small business, but many business owners make a fatal mistake at Frequently review your customer accounts to see if they are coming
the outset: They dont understand what their customers really want. To back to you again and again. If the pattern of repeat business is lacking, its
put your best foot forward as a small-business owner, you must create a imperative that you ascertain why.
dialogue with customers and ensure they understand youre looking out for A Approachable
their wants and needs. Do your employees and customers have access to you? If not, why?
But building a customer-driven small business can be a bit different Determine how to create an environment that allows information to reach
when competing with a much larger competitor. How do you fight a compa- leadership so team members and customers know their concerns will be ad-
ny or business that has an almost unlimited supply of money and expertise? dressed and not overlooked.
In all truth, it can be extremely difficult and takes a lot of effort, but it can be L - Lighthearted
done and is being done all across the country. Your customers want to feel When it stops being fun for you, your team or your customers, you have
connected, they want to feel special, and they dont want to be just a number started your company in a downward direction and action must be taken
or another transaction. to change that culture. When your customers and team members have an
Your customers are all looking for products and services they believe enjoyable experience there is no better marketing plan available.
in, like and trust. That is the winning combination in competition, and you
and your team will be on the way to successfully competing with larger re- MOVING FORWARD
gional and national portable sanitation providers by making the experience Most business owners want and dream to become larger. The reasons are
SPECIAL for your customers. Heres how to get started: many, but the main reasons are that success is equated many times with more
S - Superior service or bigger. However, more doesnt always mean better, it simply means more.
First and foremost, put yourself in your customers shoes. Experiment If your desire is to make your company or business larger, be careful
with every interaction between your company and the customer. A great what you wish for. The vast majority of small-business entrepreneurs like
starting point is to assess the quality of phone etiquette and your employ- the risks, controls and challenges of building a business more than the end
ees ability to address your customers questions. Ensure you are receiving result. As has been stated many times, it is the journey more than the desti-
good feedback that is timely and accurate. Evaluate your website and email nation that brings real satisfaction.
responses. Take an honest look at your products and services to make sure For those who are wise enough to realize this, you must understand that
they are the best they can be. all the things that can make the large companies great are also the things
P - Products that can be seen as negatives. This knowledge provides business owners an
Evaluate your restroom inventory, truck fleet and service to see how opportunity to compete and win over customers that eventually gets over-
they stand up against the competition. Take a hard look at the processes looked by the huge service providers.
and procedures you can implement to make products and or services more In the end, all business owners are unique, but most entrepreneurs
appealing and cost-effective. have common traits. They are competitive, they like the action and want to
E - Education win. They are motivated and work hard, have a desire to succeed, and will-
This means training, training and more training with everyone on your ingly make sacrifices to accomplish their goals.
team, and perhaps most importantly, training for yourself. Many times as Whatever your aspirations, stick with them. Find out what motivates
business owner you are the last to recognize you may need and benefit from you and what you really love about your business. Then pursue that passion
training more than anyone else. Success starts at the top, and without posi- and you will receive much more than financial reward. You will have the
tive business training, you and your company will suffer. satisfaction of reaching your goals.
C Consistency
Constantly evaluate and re-evaluate your processes and procedures to Dr. Kevin Coughlin is a dentist, author and small-business speaker. For
make sure they are simple, repeatable and trainable. Delivering consistent more information, go to www.Ascent-Dental-Solutions.com.
You want truck-mounted tanks that you can drive with pride and trust with your livelihood, and youve
come to expect both from Imperial Industries. Its why every single one of the more than 100,000 aluminum,
steel and stainless tanks weve manufactured has been delivered with top-notch craftsmanship, reliable
service and a trustworthy warranty. Thats why were expanding to bring you more
IMPERIAL
INDUSTRIES
INCORPORATED
Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 35 years, is the trusted choice for specialized septic solutions and expert service.
Flexible
and Affordable
Financing
Options
Financing for
New and Used Equipment
Trucks Tanks Trailers Toilets Cameras Jetters
Computer Hardware & Software
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Accepted
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linkedin.com/company/portable-restroom-operator-magazine
T
oolboxes used to be made of wood or steel and tossed into the back of CHOOSE THE RIGHT STYLE
a pickup truck, where theyd be strapped down to prevent sliding into Regardless of style, the boxes are now largely made of diamond plate
the back of the cab at every red light and stop sign. Far from weather- metal.
proof, theyd rust and age over a few short years. A new generation of cus- Aluminum has become the most popular material for toolboxes, says
tomized, rust-free aluminum pickup toolboxes has taken over, and while Golin. The metal is lightweight and it doesnt rust when constantly exposed
theres currently no revolution in their design, they continue to evolve to to the elements. However, we still see some buyers on a budget choosing
meet the needs of installers and other contractors. black or white steel.
While new toolboxes are far more functional and specialized than their Installers should be careful to choose a toolbox with an efficient design
primitive ancestors, truck owners have also become much more concerned that meets their needs.
about appearance, looking for boxes that complement their trucks and pres- The single-lid crossover design is still our most popular style, says
ent a professional image, says Alex Golin, owner of Auto Truck Depot in Cal- Golin. Although you can conveniently reach into the gull-wing from both
gary, Alberta. They provide a wide range of truck accessories, from toolboxes sides of the box, the design of the center hinge limits the size of tools you can
to racks, bed covers, running boards, brake controllers, hitches and towing easily store in it. The single lid allows you to store tools that measure the full
accessories through a retail store and online. length of the box.
Weve come a long way from tool chests and work boxes, he says. The Toolbox width remains relatively constant at about 21 inches. What is
next evolution was crossover toolboxes that sit over your bed rails, but still changing is the depth of the toolboxes.
open up with one hinged flap. Next came the gull-wing style that you could Deep-profile toolboxes go down about 19 inches and almost rest on
open from either end. Finally, we saw the manufacturers combining tool- the bed, says Golin. Were now seeing low-profile boxes that only go down
boxes and auxiliary fuel tanks together in the mid-1980s. about 12 inches and still provide access underneath the toolbox, so you can
carry lengths of pipe or full sheets of plywood.
If truck beds use tonneau covers or a fifth-wheel hitch, toolboxes must
also be appropriately sized to fit.
TRAYS
Toll Free: 866.599.3325
CHINO, CA
909-590-7000
WWW.SPINPRODUCTS.COM
www.DealAssoc.com
promonthly.com May 2017 39
Extra!
body drives a diesel and many contractors need Color-matched
to fuel gasoline-powered equipment on their job
sites, he says. Were now offering them and I think
that a gasoline option on combo tanks will be an
toolboxes lend work
pickups a cleaner, more
professional look.
Extra!
emerging trend.
In the
business
30 Y EA RS
Call Us For
Your Quote Today!
E: [email protected]
Keeping it GREEN since 1979 W: Centurypaper.com
www.colepublishing.com
Now shipping to Canada! 1.866.767.2737
promonthly.com May 2017 41
PRODUCT FOCUS/CASE STUDY
May 2017
Odor Control
By Craig Mandli
Portable Sanitation Association International (PSAI) 2626 East 82nd Street, Suite 175 Bloomington, MN 55425
www.psai.org 952-854-8300
IMPERIAL INDUSTRIES SURCO PORTABLE SANITATION PRODUCTS
MAJESTIK RE-CHARGE 6000 FRESH STRAPS
Majestik Re-Charge 6000 portable restroom deodorizer Fresh Straps self-locking portable restroom air
from Imperial Industries is designed to destroy waste fresheners from Surco Portable Sanitation Prod-
odors and leave a pleasant fragrance. It is super-concen- ucts are waterproof air freshener straps that cinch to
trated and eco-friendly, according to the manufacturer, the portable restroom vent pipe. The self-locking fea-
containing no formaldehyde or heavy metals. It is avail- ture deters theft, and they last up to 60 days. They are
able in 1-gallon containers and 55-gallon drums. Scents available in Xtreme fresh, lavender and berry cherry fra-
include cherry and spice. 800/558-2945; www.imperialind.com. grances. They are packed 72 individually wrapped straps per case. 412/789-
8683; www.surco.com.
POLYJOHN ENTERPRISES
COOPERS OWN LILY TABS CASE STUDY
Coopers Own Lily Tabs deodorizers from Poly-
John Enterprises come in 60-gram tablets at 180 Cleaner invented to eliminate
per case, and work as an alternative to traditional barnyard odors
liquid deodorizers. If a smaller smell solution is
needed, 40-gram Lily Tabs come 264 per case. They PROBLEM: The Recreational Vehicle Industry Association Trade Show annually
are an environmentally friendly option for effective meets at the Kentucky Exposition Center in Louisville, immediately after the
odor maintenance, and are designed to help custom- North American International Livestock Exposition Show. Barnyard odors and
ers control usage and service costs. 800/292-1305; www.polyjohn.com. the noses of prospective RV buyers dont mix. It is also the site of an annual
RVIA board meeting, where members complained about residual animal odors
left in the exhibit space.
SAFE-T-FRESH STF
SOLUTION: Thetford Corp. was
STF restroom deodorizer from Safe-T-Fresh has refor-
approached to help with remediating
mulated fragrance formulas that change odor molecules,
odors. The resulting product needed to
not simply mask them. The result is a more permanent
immediately eliminate animal waste
solution to odor control between service calls, according
odors and prevent them from returning
to the maker. New fragrances include lavender, cherry for at least seven days, be safe to
blossom, cherry, bubblegum, ocean mist, hot cinnamon, use around livestock and people, be
spice, mountain breeze, mulberry, lemon and spring val- noncorrosive and nondamaging to
ley. 877/764-7297; www.safetfresh.com. concrete flooring, and be safe for use
in a Tennant automatic floor-scrubbing
machine. In 2015, Thetfords in-house chemistry staff formulated PROfresh
Washdown Cleaner & Active Deodorizer that solved the issue.
MARKETPLACE
COMPUTER SOFTWARE ADVERTISING
Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
FreeRouteManagementSoftware.com.
(T05)
COMPUTER SOFTWARE/BILLING
Ford F-550 V10, 140,0000 miles, au-
Affordable Business Software. Online, tomatic, 2WD, 400-gallon waste tank,
any device access. Dispatching, billing,
mobile apps. Get back time to run your
100-gallon freshwater in separate poly
tanks. Surflow washdown pump, por-
Switch Blade
business. Free proposal, demonstration. table restroom carrier on back, holds Static
888-332-5327; [email protected];
www.clearcomputing.com (TBM)
2 pots. 3 work boxes, 90cfm Battioni
pump, Honda pony motor. ....... $17,500
Hydro Excavation
PORTABLE RESTROOMS 419-262-7232, OH T05 Nozzle
2017 Ford F550 diesel, 1,250-gallon Ace Nozzle
SKU 1002036
(900/350) aluminum portable restroom
truck. NVE 304, DC-10 washdown. Ready to
work! Contact Larry Towner 770-241-0989;
[email protected] (T06)
Surco
Deuce Nozzle
Three (3) Isuzu Trucks: 1999 Isuzu on the route SKU 1002035
now with Keith Huber Tugger unit and new Portable Toilet
tank. 2003 Isuzu with Keith Huber Tugger unit, Deodorant
needs a little work. 1999 Isuzu for parts, no
tank or bed. $30,000 for all. Call for more infor- 3200 PSI FRAGRANCE FRAGRANCE FRAGRANCE FRAGRANCE SUMMER FRESH
FRAGRANCE
SUMMER FRESH
FRAGRANCE
Portable Restroom Starter Kit! 2009 2017 Ford F650, ext. cab, diesel, 2,000
Ford, 10 new restrooms, 10 used rest- (1,500/500) gallon aluminum portable re- Max Water Temperature: 180 F
rooms, 2 new double sinks, 3 handicap stroom truck. NVE304, DC-10. Ready to Housing Material: Stainless Steel
units and one 6-unit trailer. ..... $22,000 work! Contact Larry Towner 770-241-0989;
518-376-4115, NY
FREE SHIPPING* TAX FREE Except FL FRAGRANCE FRAGRANCE FRAGRANCE FRAGRANCE
Johnny Mover
is dual sided 3 suctions, equipment bins 150-gallon freshwater capacity; $16,000.
and hose racks. 4 septic discharge. GMC TopKick with 700-gallon capacity tank;
Truck is ready to work! ... $49,000 OBO $16,000 1,100-gallon waste capacity septic 800-498-3000
Call 931-363-5379, TN T05 truck with 150-gallon freshwater capacity; www.cesspoolcleaners.com
$15,000. Stake truck with 26.5 ft. bed with
2012 Dodge 5500: Cummins, Workmate 1050 16-unit storage capacity and electronic lift- To advertise in PRO Marketplace
(2 separate:186-gallon fresh,750-waste) Burks gate, saddle bags with freshwater capacity
washdown. 104,000 miles. Call Rich 612- of 150 gallons; $12,000. Location: Brighton, Call 1-800-994-7990
221-2800; [email protected] (T05) Michigan. Call Bart at 810-217-4639. (T05)
119
Nobody drives home durability like PolyJohn. Designing and manufacturing long-lasting
portable restrooms is how we started, but we reinforce our unique brand of toughness
with a full line of sinks and tanks. Whether its a hands-free foot pump or built-in handles
for easy transport, we construct all of our accessories so youll worry a lot less about your
hardest-hitting jobsites.