REVIEW OF LITERATURE:

Brief Overview:

Effective research cannot be accomplished without studying critically what already

exists in the form of general literature and specific studies. Therefore, it is considered
as an important perquisite for actual planning and execution of research projects. The
review of existing literature helps to formulate hypothesis, identify research gaps and
formulate a framework for further investigation.

There are four major sections in the review of literature.

Section 1: Theoretical framework of Recruitment and Career Advancement.

Section 2: Studies related to Women Career Advancement.
Section 3: Studies related to the Self-efficacy.
Section 4: Studies related to the Gender Differences and Glass Ceiling.

2.1 Theoretical framework of Recruitment & Career Advancement

2.1.1: Concept of Recruitment

Barber (1998) defines Employee recruitment as practices and activities carried on by

an organization for the purpose of identifying and attracting potential employees.
Many large corporations have employee recruitment plans that are designed to attract
potential employees that are not only capable of filling vacant positions but also add to
the organizations culture.

According to Costello (2006) recruitment is described as the set of activities and

processes used to legally obtain a sufficient number of qualified people at the right
place and time so that the people and the organization can select each other in their own
best short and long term interests.

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According to Montgomery (1996) is on matching the capabilities and inclinations of
prospective candidates against the demands and rewards inherent in a given job.

Jovanovic (2004) said recruitment is a process of attracting a pool of high quality

applicants so as to select the best among them. For this reason, top performing
companies devoted considerable resources and energy to creating high quality selection
systems. Due to the fact that organizations are always fortified by information
technology to be more competitive, it is natural to also consider utilizing this
technology to re-organize the traditional recruitment and selection process through
proper decision techniques, with that both the effectiveness and the efficiency of the
processes can be increased and the quality of the recruitment and selection decision
improved.

2.1.2 Need of the Recruitment and Selection Process

Dessler, (2000) found in his study that the Recruitment and selection forms a core part
of the central activities underlying human resource management: namely, the
acquisition, development and reward of the workers. It frequently forms an important
part of the work of human resource managers or designated specialists within work
organizations. However, and importantly, recruitment and selection decisions are often
for good reason taken by non-specialists, by the line managers. Recruitment and
selection also have an important role to play in ensuring worker performance and
positive organizational outcomes. Recruitment and selection had the capacity to form a
key part of the process of managing and leading people as a routine part of
organizational life, it is suggested here that recruitment and selection has become ever
more important as organizations increasingly regard their workforce as a source of
competitive advantage. Of course, not all employers engage with this proposition even
at the rhetorical level. However, there is evidence of increased interest in the utilization
of employee selection methods which are valid, reliable and fair. Dessler listing the
essence of these in the following; build a pool of candidates for the job, have the
applicants fill out application forms, utilize various selection techniques to identify
viable job candidates, send one or more viable job candidates to their supervisor, have

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the candidate(s) go through selection interviews, and determine to which candidate(s)
an offer should be made.

Mullins (1999) indicated that to be a high performing organization, human resource

management must be able to assist the organization to place the right person in the right
job. The human resource management practices include recruitment, selection,
placement, evaluation, training and development, compensation and benefits, and
retention of the employees of an organization. Businesses have developed human
resource information systems that support: (i) recruitment, selection, and hiring, (ii) job
placement, (iii) performance appraisals, (iv) employee benefits analysis, (v) training
and development, and (vi) health, safety, and security.

2.1.3 Process of Recruitment

Odiorne (1984) indicated that the quality of new recruits depends upon an
organization's recruitment practice, and that the relative effectiveness of the selection
phase is inherently dependent upon the caliber of candidates attracted.

Smith et al. (1989) argue that the more effectively the recruitment stage is carried out,
the less important the actual selection process becomes. When an organization makes
the decision to fill an existing vacancy through recruitment, the first stage in the
process involves conducting a comprehensive job analysis. This may already have been
conducted through the human resource planning process, particularly where
recruitment is a relatively frequent occurrence. Once a job analysis has been conducted,
the organization has a clear indication of the particular requirements of the job, where
that job fits into the overall organization structure, and can then begin the process of
recruitment to attract suitable candidates for the particular vacancy.

According to Odiorne, (1984) one result of effective recruitment and selection is

reduced labour turnover and good employee morale. Recruiting ineffectively is costly,
since poor recruits may perform badly and/or leave their employment, thus requiring
further recruitment. In a cross national study of recruitment practices, suggests that, in

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reality, recruitment practices involve little or no attempt to validate practices. Personnel
managers tend to rely on feedback from line managers and probationary periods and
disciplinary procedures to weed out mistakes. Firms with high quit rates live with them
and tend to build them into their recruitment practices and they do not analyze the
constitution of their labor turnover. A number of recent studies have suggested that
some recruitment methods are more effective than others in terms of the value of the
employees recruited.

Miyake, (2002) indicated that while advertising is usual for job vacancies, applicants
were sometimes recruited by word of mouth, through existing employees. Besides
being cheaper, the grapevine finds employees who stay longer (low voluntary
turnover) and who are less likely to be dismissed (low involuntary turnover). People
recruited by word of mouth stay longer because they have a clearer idea of what the job
really involves. The study reviewed five studies in which average labor turnover of
those recruited by advertising was 51 percent. The labor turnover for spontaneous
applicants was 37 per cent and turnover for applicants recommended by existing
employees was 30 percent. One hypothesis proposed to account for this was the best
information hypothesis. It was argued that people who were suggested by other
employees were better and more realistically informed about the job than those who
applied through newspapers and agencies. Thus, they were in a better position to assess
their own suitability. Better informed candidates are likely to have a more realistic view
of the job, culture of the organization and job prospects.

Burack, (1985) argues that recruitment sources are significantly linked to differences
in employee performance, turnover, satisfaction and organizational commitment. In a
survey of 201 large US companies, Burack asked respondents to rate the effectiveness
of nine recruitment sources in yielding high-quality, high-performing employees. The
three top ranked sources were employee referrals, college recruiting and executive
search firms. However, cautions that, while these general results are useful, there is a
need for greater internal analysis of the relative quality of recruits yielded by different
sources.

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Kersley et al (1997) reiterated the anticipatory socialization stage for students planning
to enter professions, and in particular the effects of recruitment and selection
experiences on career expectations and orientation. They agreed that the nature of
students job search activity, the possession of relevant work experience, and exposure
to employers through recruitment and selection activities may form part of the
evolving sequence of a persons work experiences which contributes to anticipatory
socialization. It has been argued that exposure to employers through recruitment and
selection is a social process where employers and potential employees gradually
perceive a match. Through job search activities and awareness of employers
recruitment literature and events, students gather information about the organizations
goals, values, climate and work practices to guide their ultimate decision. Exposure to
selection procedures provides information about the culture and attributes of an
organization, and candidates form judgments from their perceptions of the fairness of
the selection methods used.

Delery and Doty (1996) argued that providing students with a greater awareness of
employment opportunities, and equipping them with the ability to be proactive in
approaching potential employers, will lead to more effective career self-management
and selection processes.

2.1.4 The Selection Decision

Gould, (1984) argues that most mistakes are caused by the fact that managers generally
give little thought to the critical nature of the decisions. Employers are surprised and
disappointed when an appointment fails, and often the person appointed is blamed
rather than recognizing the weaknesses in the process and methodology, even the
soundest of techniques and best practice (in selection) contain scope for error. Some of
this is due to the methods themselves, but the main source is the frailty of the human
decision makers. Selection tools available to organizations can be characterized along a
continuum that ranges from the more traditional methods of interviews, application
forms and references, through to the more sophisticated techniques that encapsulate
biographical data, aptitude tests, assessment centres, work samples, psychological

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testing, and so forth. Each method of selection has its advantages and disadvantages
and comparing their rival claims involves comparing each method's merit and
psychometric properties. The degree to which a selection technique is perceived as
effective and perhaps sophisticated is determined by its reliability and validity.

Miyake, (2002) In a comparison of personnel selection practices in seven European

countries explored the utilization of a range of established selection methods. They
reported a general trend towards structured interviews in all countries and, while the
general validity and acceptability of methods such as work samples, group exercises
and assessment centres were widely recognized, reported usage of these methods was
infrequent.

Burton (2001) in his study of recruitment and selection practices in the USA, found
that approximately 25 percent of respondent organizations conducted validation studies
on their selection methods. Furthermore, in a rating of various selection methods, those
perceived to be above average in their ability to predict employees' job performance
included work samples, references/recommendations, unstructured interviews,
structured interviews and assessment centres.

Cran (1995) suggests that developments in the realm of selection lend some support to
those who propound the HRM thesis, where a key feature has been the increase in
testing designed explicitly to assess behavioral and attitudinal characteristics. He
further indicates that the extent to which these more sophisticated and systematic
approaches can be, and are, deployed, depends to a large degree, on sectoral
circumstances and on the wider employment-management policies being pursued.

2.1.5 Recruiting Sources/Methods

Armstrong (1991) studied the issues to consider include the type of sample (random or
convenience), cost, ease, participant time demands (e.g., total time, days of the week,
and time of day), and efficiency (e.g., staff hours per recruited participant). Researchers

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have a number of methods from which to choose, including advertising, direct mail,
and telephone.

French (1982) found that there are two options of recruitment. First, Institutions or
events (such as medical offices, schools, community sports organizations, health fairs,
community events, and churches) often are used as a setting for recruitment. Schools
present a promising avenue for the recruitment and assessment of youth. Recruitment at
schools may not be appropriate in studies having a family or neighborhood context,
requiring a greater dispersal of participants from a larger area, or focusing on data
collection in the home. Door-to-door recruitment is another option. For large studies,
this recruitment method can be costly in terms of staff time and travel expenses, and it
is difficult to assure that recruiters randomly sample homes. Despite these concerns,
door-to-door recruitment may be a necessary recruitment strategy for certain potential
participants (e.g., those who do not have a residential phone.

Kaplan and Norton (2004) found that the number of people who refused to provide
screening information tended to be higher by telephone than in person. However,
refusals over the telephone tend to be less likely than with mailed surveys (Kelly,
2006). It should be noted that telephone methods can be used not only for recruitment,
but also for data collection. Recent advances in telephone survey methodology have
made telephone recruitment and surveying an increasingly attractive option in many
research fields.

Drucker (1999) has studied that Recruitment procedures need not be limited to one
method. It is possible and often desirable to combine methods to enhance the
recruitment success of a particular project. For example, use of focus groups and pilot
studies that involve the community and pre-recruitment, publicity can lead to higher
rates of consent.
From the above review of literature, it is observed that the sources of recruitment and
selection are through advertising, via the internet and so forth. However, recruitment
and selection are faced with lots of challenges.

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2.1.6 Challenges of Recruitment and Selection

According to Kaplan and Norton, (2004) a common problem in recruitment and

selection is poor HR planning. Rigorous HR planning translates business strategies into
specific HRM policies and practices. This is particularly so with recruitment and
selection policies and practices. The key goal of HR planning is to get the right number
of people with the right skills, experience and competencies in the right jobs at the right
time at the right cost. Past research shows that the competency level of HR managers
has a major influence on recruitment and selection and experienced HR experts within
the HR department will not only shorten vacancy duration, but also improve the quality
of the applicants. Moreover, effective recruitment and selection is possible only if there
is a dedicated and competent HR team.

Whitmell Associates, (2004) observed that the extent of recruitment and selection
strategy integration can be gauged through four distinctive indicators. These indicators
are: the timely supply of an adequately qualified workforce, effective job analysis and
descriptions, effective selection, and the involvement of line managers in the
recruitment and selection practices. A key source of uncertainty in the business strategy
implementation is whether there is a timely supply of adequately qualified people, and
to a great extent this uncertainty involves the quality of employees. An organization
can successfully eliminate this uncertainty if its recruitment and selection policies and
practices are strategically integrated with the business.

Johnston, (1999) analyzed that for every job in the organization, a thorough job
analysis, which includes the job description and job specification, is necessary and
based on this, an appropriate selection criteria is vital. The job description provides
indications of the duties to be undertaken, and the job specification usually prescribes
relevant personal qualities and attitudes as well as skills and knowledge required for the
job.

Dess and Jason, (2001) suggest that in business strategy implementation the
involvement of line managers in the entire staffing process (i.e., drafting of job

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descriptions, setting selection criteria and being on the panel of recruitment) is vital for
ensuring recruitment and selection to meet business needs. In other words, the line
managers are the owner of the recruitment and selection process along with HR playing
a facilitator role.
Scholars have argued that other key issues and controversies run through analyses of
human resource management and recruitment and selection: efficiency, control, and the
difficulty of orienting practice towards social justice are often cited. The first two
problematic, as Burton, (2001) notes, have been central to the management of people
for as long as managers have been present in organizations. The latter is also common
across all organizations, but is a particular academic and policy concern for smaller or
growing organizations.

2.1.7 Concept of Career

Prasad (2005) found that an individual joins an organization not just for a job, but for a
career, that is, where he/she will be at the far end of his work-life through a series of
progression in responsibilities and reward for such a responsibility. It is common to
find out that after the initial excitement in a job, executives/managers tend to lose
interest and begin to feel that there is no career in a particular organization. This
implies that career advancement has not taken place as expected of them after a certain
period of time. This mismatch between a manager's expectations and his/her actual
career advancement experience may prove very shocking to both managers and the
organization. However, much of this problem can be overcome by proper career
strategies by the individual and the organization..

Greenhouse et al., (2000) in his study defines the above phenomenon of stagnation
and meaninglessness in the current job is often termed as 'burnout'. This study defines
career as 'the pattern of work-related experiences that span the course of a person's life.
This definition includes both objective events, such as jobs, and Subjective views of
work, such as the person's attitudes, values and expectations. Therefore, both a person's
work-related activities and his/her reactions to those activities form part of the person's
career.

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Naidoo (2004) in his study definition of the career consistent with the notion that
career develops over time, and that all persons have careers, regardless of their
profession, their level of advancement or the stability of their work pattern.

Geber (1992) has identified four distinct explanations for a career, namely a career as
advancement, a profession, a lifelong sequence of jobs, and a lifelong sequence of role
related experiences. A career as an advancement: A career can imply a vertical
movement; in other words, upward mobility in an organization. It means that a person
moves onwards in this work life, by means of a promotion, a transfer or a new job in a
higher position in another company. It may also involve a lateral move with more
responsibilities. A career in this sense refers to basic advancement, for example, a sales
representative who advances through the ranks of the sales department to become a
sales manager. A career as a profession: This concept refers to those careers where a
person has to follow a certain route during his/her career path; in other words, there is a
clear pattern of advancement. The legal profession is an example of such a career. In
such a profession a person starts his/her career as a law student, becomes a clerk in a
law firm once he/she has completed his/her articles, an associate and then a partner,
once a sufficient level of experience or expertise has been achieved. A career as a
lifelong sequence of jobs: This refers to a series of positions held during a person's
work life. There is no mention of a specific profession or any mobility, but it refers
purely to any jobs held by the individual during his/her working life. A career as a
lifelong sequence of role-related experiences:This refers to the way an individual
personally rotates his/her job functions and gain experience. It is more of a personal
experience (satisfaction, changing aspirations and attitude changes).

Selmer 1999 defined Career is a sequence of related work experiences and activities,
directed at personal and organizational goals, through which a person passes during his
or her lifetime, that are partly under their control and partly under that of others.

National Career Development Association in his Guidelines of a federal project

which combining the hard work of several government agencies and professional
associations, stated that career basically defined as a road, or a course to be travelled, in

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time it began to mean a course of achievement within a profession. Throughout the first
seventy-five years of the twentieth century, career referred to a professional occupation
generating both money and a respectful position& status in which one could advance,
from this perspective, some people thoughtit as a careers while others merely thought
it as jobs. However, in the last quarter of the twentieth century career has been
viewed in the broadest sense, encompassing work, leisure and other lifespan
dimensions.

According to the Oxford English Dictionary, career defined as a persons course or

progress through life. Career is a developmental and lifelong process, including a wide
range of occupational, family, civic, and political roles which individuals will
undertake throughout their adult lives. It includes paid employment, self employment,
unpaid work, multiple jobbing, entrepreneurial enterprise, home based enterprise, study
as an adult, and unemployment.

Naidoo (2004) said that it is clear that a career can be seen as a twofold process
consisting of individual factors (such as the individual's likes, identity, self-image and
interests) and job factors (being part of an organization, work relationships and work
lifestyles)

2.1.8 Feminization of career

Fondas (1996) pointed out that there has been a feminization of paid work. A
feminization is taking place not only in that more women participate in the labor force,
but also in that those attributes ascribed to women are becoming more prevalent in
contemporary working life. This can be witnessed (Ferguson, 1984), for example, in
the rather recent spread of a management style that is characterized by caring and
supportiveness. In his study an important point is stating that womens career
development has had significant implications for the changing nature of the career. The
features associated with careers in the postindustrial society, indeed, and also apply
well to the career situation of women.

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Marshall (1989) has been discussed about how womens experiences can inform and
extend career theory and who posits that during the process of career development,
action and inaction both are equally important. This career theory has often placed too
much focus on mobility, specifically upward mobility, while non-mobility has tended
to be viewed as a type of career stability that should be ignored. Marshall Focuses that
the inaction time period in a career is important in that it allows for inner deepening.
The inaction period is thereby a process of self-development, whereas the Mobility
period is a process of career development. Secondly, Marshall Points out that
communication and cooperation both have been ruined in male career development.
She advocates that independence and interdependence both should be equally credited.
Thirdly, Marshall holds that linear career paths characterized by sequential progression
should be supplemented by cyclic career paths that cover peaks and valleys. Cyclic
career patterns either require giving something up or starting over in order to learn
something new. Finally, she advocates that taking into account the whole life instead of
only a single work role, stressing that a balanced life should be a source of identity. A
work clearly indicates how research on womens careers can be beneficial for the
understanding of the contemporary boundaryless career.

Woodd (2000) in his study emphasized that typical female career patterns are more
suitable& reliable to the new economic era since they enable women to readily cope up
with the new demands associated with the changing nature of careers. The existing
career theories and models have been criticized as being biased toward mens living
conditions, thus suggesting that features of womens career development, especially
how they organize their working life and other aspects of life, still need additional
research attention.

2.1.9 Career Planning

Rao and Rao (l990) in his study defined career path as 'it is the sequential pattern of
jobs thatforms a career'. The career path is the logical possible sequence of positions
that could be held by an individual based on how he performs in the organization.

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Schein (1978) has defined career planning as
A deliberate process of becoming aware of the self, opportunities, constraints,
choices, and consequences;
The identification of career-related goals;
A programming of work, educational and related developmental experiences to
provide the direction, timing and sequence of steps required to attain a specific
career goal.

2.1.10 Career Path

Rao and Rao (l990) &Prasad (2005)have defined career path as 'it is the sequential
pattern of jobs that forms a career'. The career path is the logical possible sequence of
positions that could be held by an individual based on how he performs in the
organization. Career path consists of two elements: line and ladder. Line is the field of
specialty in which an individual is placed like production, marketing, finance, HRM,
etc. Within each line, there are various positions arranged in hierarchical order. Placing
an individual on a career path indicates, how the individual will progress to those
positions. This placing is essentially determined by the alignment of individual needs,
his strengths and weaknesses, and organizational opportunities.

2.1.11 Career advancement

Judge et. al. (1995) defined Career success as extrinsic or objective and intrinsic or
subjective accomplishments of individuals in their work lives. The link between
intrinsic career success (satisfaction with one's career) and extrinsic career success
(pay, promotions, job level) has been demonstrated in numerous studies(Judge et al.,
2004).

Gattiker and Larwood (1988)& (Bozionelos, 2004) in his study said that in extrinsic
terms, careers are evaluated with the use of external reference points or norms; while in
intrinsic terms, careers are evaluated by individuals themselves using personal
subjective definitions of success or failure. Unlike extrinsic career success, intrinsic

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career success is primarily associated with personality; with no consistent effects of
general mental ability and with very weak experiential effects.

Naidoo (2004) observed that Career advancement is often defined in terms of

promotion within managerial ranks, the level of management and ultimately reached
the level of pay received.

Seibert and Kraimer (2001) observed that Career advancement is defined as the
accumulated positive work and psychological outcomes resulting from one's work
experiences.

Seibert et al. (1999) defined career success as "positive psychological or work related
outcomes or achievements that the individual accumulates as a result of work
experiences".

Gutteridge(1973) &(Judge et al., 1995) in their study operationalise the term career
advancement in one of two ways. The first includes variables that measure objective or
extrinsic career advancement. These include indicators of career advancement that can
be seen and therefore evaluated objectively by others, such as salary attainment and the
number of promotions in one's career. The second way that career advancement is
operationalised is by variables that measure subjective or intrinsic career advancement.

Burke(2001)in his study said that individual variables capture individuals' subjective
judgments about their career attainments, such as job and career satisfaction.

2.1.12 Career advancement barriers

Swanson and Woitke (1997) defined the term career barriers as "events or conditions,
either within the person or in his or her environment, that make career progress
difficult".

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Smith (2004) found that elevated qualifications and economic fluctuations combined
with internal (psychological) and external (environmental) interferences can make
career advancement problematic. And Ethnic minorities perceived greater barriers to
finding a job, job performance, and career balance than non-minorities.
MC Whirter (1997) define Career advancement barriers are explaining the continuing
ability, attainment gap in the occupational choices of people.

Rao and Rao, (1990)The researcher found the four major barriers such as dual career
families, Low ceiling career, Lack of career guidance, Flat organization structure. In the
dual - career family, one of the members might face the problem of career advancement
due to the transfer of the spouse, over-work load, etc. in his study observed that some
careers do not have scope for much advancement in-spite of a good career plan and
development. Lack of career guidance, and minimal provision of training and education
programs for junior managers may lead to gaps in some career development initiatives.
Organizations creating a flat organizational structure may lead to lack of opportunity
for promotion.

Bharat (1992) & Ramu (1989) said that Indian women continue to bear the burden of
household responsibilities regardless of their employment status. Desai (l996) found
that Indian women tend to impose restrictions on their career aspirations or personal
achievements for family reasons.

Campbell (1999) Conflict with work and family responsibilities and a desire to spend
more time with family were the most common barriers to career advancement of
women.

Judge and Bretz (1994); Judge et al., (1995); Kirchmeyer (1998); Seibert et al.,
(1999); Wayne et al., (1999) in their studies have examined relatively comprehensive
models of career advancement. Some specific findings are that human capital factor
(education, years in the workforce, experience in multiple organizations, and career
interruptions), demographic factor (gender, marital status, and spouse employment
status), and organizational factor (organization size, metropolitan location, and industry

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sector), have effects on salary, promotions, and/or career satisfaction and career
advancement.
Further, it is observed that there are only limited ranges of variables were examined as
predictors of career advancement in the past researches. Thus, there is a need to identify
a larger and more diverse set of predictors. To develop a useful theoretical perspective
on career advancement, the identification of further predictors is warranted. Some
personal and other key variables may facilitate the career success. A lot of research
findings are available on personal and other variables' influence on the career success
of managers in general.

2.1.13 Career advancement strategies

The researcher has analyzed that both Individual and organization have to respond
strategically to the perceived barriers to career advancement. The following are the
potential strategies to overcome the career advancement barriers:

Rao and Rao (1990) have analyzed that Educate the people to discover their own
talents, needs and motives, imparting necessary educational facilities, initiating career
counseling, introducing more flexible reward and promotional systems are the major
strategies which can be adopted to overcome the barriers.

Craig (1998) has observed and provides some suggestions that taking more personal
responsibility for developing career seems to be a common theme among professionals.
Moving employees laterally and helping employees find new challenges in their current
jobs are becoming more accepted career development alternatives. Volunteering one's
skills for any assignments that might lead to the position he/she wishes. The value of a
network of professional colleagues cannot be overlooked. Recruiters and placement
professionals agree that developing a professional contact network should be part of
any strategic career plan. It is important to have visibility with people outside the
current institutions (Craig, 1998).

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Campbell (1999) has found that facilitating the people for career switching.
Facilitators to career advancement included accepting an increase in job responsibilities
or taking on new assignments, moving to a different department or service, and
changing job which required learning new skills, providing supportive measures.
Positive correlations were found between the number of career facilitators and social
support.

2.2 Studies Related to Career Advancement of Women

According to Indian department of labor the female WPR (worker population Ratio) is
estimated to be 23.6 per cent at all India level as compared to the male WPR of 75.1
per cent. The unemployment rate is estimated to be 3.8 per cent at All India level. In
rural areas, the unemployment rate is 3.4 per cent, whereas in urban areas, the same is
5.0 per cent. Despite relatively low LFPR (Labor Force Participation Rate), the
unemployment rate is significantly higher among females as compared to males. At all
India level, the female unemployment rate is estimated to be 6.9 per cent, whereas for
males, the unemployment rate is 2.9 per cent. The female unemployment rate is
estimated to be 12.5 per cent in urban areas and 5.6 per cent in rural areas at All India
level. Similar rates of unemployment for males work out to be 3.4 per cent in urban
areas and 2.7 per cent in rural areas.

Despite the fact that there has been a remarkable increase in the number of women who
have worked both developed and developing countries (Davidson & Burke, 2004). The
major contributing factor is the increasing amount of educating women have pursued,
tied with increasing number of women undertaking professional studies. The hospitality
industry overall faces a worldwide shortage of trained hospitality staff (Robinson,
2007) and it appears that employment in this sector is advantageous for talented and
career oriented women.

Diaz & Umbreit (1995) the number of women who choose a career in the hospitality
industry has been increasing, womens status is of more concern than ever. It was
reported that some 41 percent of hospitality managers were women.

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Fagenson & Jackson (1993) found that the number of women managers has increased;
however, they have not reached equity with their male counterparts in salaries. The gap
in salaries has reduced in some fields, but still remains large in other fields.
Patwardhan, Vidya and Venkatachalam, Balaji V (2011) said that even if women
managers are able to enter into a management cadre and move upwards, the difficulties
faced in attaining high level positions are many. The different factors affected are
gender issues, job characteristics, work life balance, family concerns, relationships at
work, long work hours, mentoring and work environment and glass ceiling in general.
Information provided by the respondents confirms that women in hospitality industry
continue facing challenges in their career.

2.2.1 Factor Affecting Career Advancement of Women

Both the men and women in hospitality education seemed remarkably similar. Both
men and women frequently want 'to improve job opportunities'. Similarly, the most
popular motive for men and women is 'to obtain a higher qualification' to get higher
leadership position. (Heaton et al, 2000). In terms of career benefits, popular choices
are greater marketability, enhanced job prospects, enhanced salary or status, and
enhanced credibility and confidence. But still researcher found that a number of factors
affect the career advancement of male and female. The researcher said that the women
have to face lots of challenges in achieving their target as compared to male.

2.2.1 Factors Constraint for Women Career Advancement

Researchers have identified a number of factors that function as barriers to womens
career advancement.

Gregg and Johnson (1990) noted that the women in their survey felt that they had to
work twice as hard and do twice as good a job as their male colleagues in order to
prove they deserved a promotion.

Knuston, B.J. & Schmidgall, R.S. (1991) founds that the Glass ceiling refers to
invisible, generally artificial, barriers that prevent individuals, e.g. women, from
advancing within their organizations and reaching their full potential

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Brownell (1992) described the hospitality managers who emerge as leaders in the 21 st
century as men and women who deal effectively with a multi-cultural workforce,
present their ideas clearly, and are able to mobilize others around a common goal.

Brownell (1992) described the hospitality managers who emerge as leaders in the 21 st
century as men and women who deal effectively with a multi-cultural workforce,
present their ideas clearly, and are able to mobilize others around a common goal.

Fagenson and Jackson (1993) stated that Networking and mentoring have been
identified as two methods to help women. Some women in high level have benefited
from networks. Furthermore, women need to set up their networks and participate in
mens networks. Many women have acknowledged the help of mentors who helped
them to enter the old boy networks.

Brownell (1994), in another study on personality and career development, found the
following traits of hospitality managers: hard work, fairness, the ability to motivate
others, determination, calmness, assertiveness or competitiveness, enthusiasm,
deliberateness and detail-orientation. Skills and intelligence also are important, such as
communication skills, leadership skills and interpersonal skills.

Brownell (1994) reported that the predominant constraints in womens career

advancement were the old-boy network, conflicts between family and work, and lack of
equity in pay and promotions.

Woods and Kavanaugh (1994) found that more than 80 percent of men and women
perceive gender discrimination and sexual harassment in the workplace as an ongoing
problem. They mailed the 49 - question survey to 1,550 hospitality managers, all of
whom had earned a baccalaureate or masters degree from hospitality management
programs within the preceding seven years. Fifty eight percent of the respondents were
women. Results showed that in many cases the reasons why most women graduates left
the hospitality industry was due to gender discrimination or sexual harassment.

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Farrar (1996) suggested that the important contribution of Kanter was to shift the
focus from individual approaches, which focused on the question of what
characteristics serve as barriers to womens entry into managerial careers to a broader
question of what organizational structure characteristics serve as barriers to entry into
managerial and executive careers. Studies also have identified the difficulties women
face in climbing to the top management positions, including the old boy network,
working family conflict, and poor childcare support.
Kanter (1997) proposed that individuals behavior in an organization is the result of
the following three organizational factors: opportunities, power, and proportions.

Weber (1998) found that the perceived importance of career constraints is: old boy
network, lack of assertiveness, male bias and stereotyping, family and work conflict,
insufficient career planning, and unhelpful boss.

Govender (1997) conducted studies on Career Advancement Obstacles Encountered

by Women in the Workplace in which investigated obstacles to career advancement
encountered by women in the road transport division. The greatest obstacles being lack
of mentors, lack of role models, role conflicts, lack of part-time employment,
insufficient maternity benefits and re-entry into marketplace.

Knutson and Schmidgall (1999) noted that having a charismatic personality also is an
effective advanced strategy and that women executives believe that to advance they
must develop a style with which men are comfortable.

Campbell, (1999) Facilitators to career advancement included accepting an increase in

job responsibilities or taking on new assignments, moving to a different department or
service, and changing jobs that required learning new skills. Positive correlations were
found between the number of career facilitators and social support.

Zafararullah, H. (2000) Through the brick wall and Glass ceiling; women in the
Civil service in Bangladesh said that women continue to be underrepresented in
managerial positions compared to their overall employment. In India, the stereotypical
perception results in differing attitude in both genders regarding womens participation

64
in different industries and service sectors, women are portrayed as weak, unassuming,
passive, feminine, submissive, and dependent. In the work place discriminating attitude
include women are less capable physically, mentally, and emotionally in certain
challenges; they do in traditional roles as school teachers, health and welfare officers
rather than in administrative and managerial positions; their efficiency and commitment
last for only a limited time. They have health problems and are sick-prone and therefore
frequently remain absent. Pregnancies interrupt their regular work and their careers are
disrupted by family interest.

Hawlett (2002) conducted a nationwide survey in the US on Executive Women & the
Myth of Having it All, which was targeted at the top 10% of women measured in
terms of earning power. She summarized her findings in two points:
1. Even in organizations whose policies support women, prevailing attitudes and
unrelenting job pressure undermine them; and
2. Womens lives have been expanded, but the grudging attitude of most corporate
cultures weighs down and constrain what individual women feel is possible.

Poulter, (2002) published an article in Career Women Opt For Home Alone in
which the author highlighted how many women are sacrificing marriage and a family
for financial independence. Another article, also published in the Star (Halliwal,
2002), focuses on how women are giving up their careers to raise their families. The
article includes a recent survey that found that 94% of women are sick of those who do
it all and more than 75% would leave their jobs if they could.

Bierema & opengart (2002) Emotions in Womens Career Development, said that
women have been devalued both in theory and in social context. The Bierema &
opengart (2002) identified some factors that impact womens career development:
Gender role and social expectations.
Womens primary care-giving and homemaking responsibilities.
Increasing availability of alternative work arrangement.
Current models that lack diversity.
Career patterns that differ from men.
Hidden curriculum necessary for success in a male-dominated
environment.

65
Landkin (2002), Ladkin and Juwaheer (2000), and ladkin and Riley (1996) in his
study examined the career paths of hotel managers and investigated career profiles and
labor mobility in the convention exhibition industry in Australia. In this study, we shift
the attention from the members of the tourism and hospitality academics, examining
their perceptions of important career strategies, career satisfaction, and barriers to
career advancement.

Vianen and Fischer (2002) suggested that compared to men, women would feel less
attracted to management positions, especially top management positions, because of
their organizational cultural preferences. According to their studies, women are
confronted with two barriers on the way to the top, which are more restrained for them
than for men. One is the womens first step into management. Few women will take
this step partly because they have weaker masculine culture preferences. The other
barrier concerns the step from middle management to top management. Women seem
less ambitious than men in pursuing a top management career. It is suggested that if an
organization truly wanted to assign more women in top management positions, they
should put effort into changing the top management culture as well as trying to attract
women with higher salaries and status. Vianen and Fischer concluded that both
processes of selection and self-selection are responsible for the slow advancement of
women to top management careers.

Ng & Pine, 2003 found that other traits also included communication, trust, and
perseverance. He said that lack of support at work, lack of equity in promotions,
inadequate job knowledge, and lack of mentor to be the first four major constraints.

Bennett, C., et al. (2006) in his study of Womens career development in the Local
Authority Found that organizational cultures hinder rather than support womens
career progression.

Zhong Yan (2006) identified several factors that influence womens career
advancement. Conflict with family responsibilities, job characteristics, childcare
responsibilities, and lack of work support were considered as the strongest constraints.

66
Zeynep Aycan (2006) examined in his study of Career development of professional
women in turkey that womens career influenced by both individual and situational
factors. He said that individual factors were more important for women managers to
overcome the situational barriers. The effect of social-cultural context was also
discussed in his study.

Afza & Nawaj (2008) conducted a study on factors determining the presence of glass
ceiling and influencing women's career advancement in Bangladesh. In this study, the
researcher identified some factors which are responsible for creating glass ceiling
effects. It also revealed some factors which help women advance their career growth.

Caroline Straub (2008) in his study of work-family issues, finds that Organisational
contexts can influence femalesbehavior. Besides organizational contexts, group related
factors were found to be critical as well. As a consequence, organizations should create
more inclusive female managers do not feel as tokens.

R. Sujatha (2011) founds that structural barriers and family issues affects the career
advancement of women. And efforts from both organization and individual can help in
removing these barriers.

Cecilia Titiek Murniati (2012) given that balancing personal and professional duties is
the most challenging factor in these womens career advancement. It suggests that there
is a need of improving the existing child care centers and disseminating information to
women who need the service is preferable.

2.2.2 Factors facilitate Career Advancement of Women

The review of literature revealed that energy and hard work are presented as being the
most important traits that facilitate to womens career advancement.

Brownell (1994), in another study on personality and career development, found the
following traits of hospitality managers: hard work, fairness, the ability to motivate
others, determination, calmness, assertiveness or competitiveness, enthusiasm,

67
deliberateness and detail-orientation. Skills and intelligence also are important, such as
communication skills, leadership skills and interpersonal skills.

Fagenson and Jackson (1993) stated that Networking and mentoring have been
identified as two methods to help women. Some women in high level have benefited
from networks. Furthermore, women need to set up their networks and participate in
mens networks. Many women have acknowledged the help of mentors who helped
them to enter the old boy networks.

Knutson and Schmidgall (1999) noted that having a charismatic personality also is an
effective advanced strategy and that women executives believe that to advance they
must develop a style with which men are comfortable.

Campbell, (1999) Facilitators to career advancement included accepting an increase in

job responsibilities or taking on new assignments, moving to a different department or
service, and changing jobs that required learning new skills. Positive correlations were
found between the number of career facilitators and social support.

Ng & Pine, 2003 provides some suggestions to women managers to stand out by hard
work, being good at what they do, networking, relocating, or changing companies
which will helpful in their career advancement.
Yan Zhong (2006), conduct a study on factors affecting womens career advancement
in the hospitality industry: perceptions of students, educators, and industry recruiters.
The study identified several factors that influence womens career advancement. Hard
work, attitude towards work, communication skills, and problem solving skills were
considered by all groups as the most important facilitators to womens career
advancement.

Cecilia Titiek Murniati (2012) found that improving the existing child care centers
and disseminating information to women who need the service is preferable. In
addition, it is necessary for a formal mentoring program to help women build networks
and support. For women to work more productively and effectively, need to create

68
sustainable trainings for administrative staff, decrease bureaucracy, and conduct
performance-based review for staff.

2.3 Studies Related to Glass Ceiling & Gender Differences

Despite the fact that there has been a remarkable increase in the number of women who
have worked both developed and developing countries (Davidson & Burke, 2004). The
major contributing factor is the increasing amount of educating women have pursued,
tied with increasing number of women undertaking professional studies. The hospitality
industry overall faces a worldwide shortage of trained hospitality staff (Robinson,
2007) and it appears that employment in this sector is advantageous for talented and
career oriented women.

Brownell, (1994) conducted a survey of 97 female and 318 male general managers. Of
the ten items that relate to the importance of career-related activities, only mentoring
was found to be significantly different by gender, with males viewing it more important
to womens career development than females. Of the eight obstacles to womens career
advancement, gender differences were found between female and male general
managers on the items: old boy network, family and work conflict, pay and promotions,
job characteristics, lack of mentors, lack of credibility, and sexual harassment. For
example, more than half of males (54%) viewed pay and promotions as no obstacle or a
minor one, while only 11% of females agreed. Nearly half of males perceived old boy
networks as only minor obstacles while over half of females viewed this as a major
obstacle.
The numbers in the middle of the pyramid represent the percentage of managers
in each category. The numbers on the right represent the women at each level. For
example, 50% of entry-level managers are women, while women accounts for only 3%
senior management positions. In spite of the similarities in the backgrounds and
experiences of men and women, the above figure showed women remain poorly
represented at the senior level.

Brownell (1994) & Diaz & Umbreit (1995) have identified the difficulties women
face in climbing to the top management positions, including the old boy network,
working family conflict, and poor childcare support. Of the ten items that relate to the

69
importance of career-related activities, only mentoring was found to be significantly
different by gender, with males viewing it more important to womens career
development than females. Of the eight obstacles to womens career advancement,
gender differences were found between female and male general managers on the
items: old boy network, family and work conflict, pay and promotions, job
characteristics, lack of mentors, lack of credibility, and sexual harassment. For
example, more than half of males (54%) viewed pay and promotions as no obstacle or a
minor one, while only 11% of females agreed. Nearly half of males perceived old boy
networks as only minor obstacles while over half of females viewed this as a major
obstacle.

Bily and Manoochehri (1995) described the development of womens role in

history: traditionally, a womans role has been in the home, taking care of children
and husband. During World War II, women went to work because men were at war.
After World War II, women were sent back home again to be wives and mothers.
Their shorter work experience has impacted women in history. Since the 1960s, more
and more women have entered the workplace and 30-40 years later they have stayed
in the workforce so that the number of working women has been continuously
increasing. While women comprise almost half of the workplace, the number of
women in mid - management and especially senior management is still low. That is
where the term glass ceiling comes from as cited in Bily and Manoochehri (1995).
Schwartz (cited in Bily & Manoochehri, 1995) illustrated the glass ceiling as part of
the management pyramid (Figure 2.1),

Figure 2.1: The Management Pyramid

Sr. (1.6%) Management, 3% Women

Upper (10.9%) Management, 11% Women

Middle (29.7%) Management, 26% Women

Entry-level (57.8%) Management 50%

Women

Source: Schwartz, F. N. (Cited in Bily & Manoochehri, 1995). Breaking with

Tradition:Women and Work; the New Facts of Life, Warner Books, p. 155.

70
Knutson & Schmidgall (1999) defined the glass ceiling as invisible, generally
artificial, barriers that prevent qualified individuals, e.g. women, from advancing within
their organizations and reaching their full potential. It describes a tendency for women
and minorities to be over represented in the lower levels of an industry, but
underrepresented at senior levels. Even though great strides have taken place in recent
years, there remains grounded for improvement.

Sparrowe and Iverson (1999) conducted a study to examine the disparity of income in
the hospitality industry. According to their findings, the presence of more covert forms
of gender discrimination within the hospitality industry, consistent with previous
research, women may experience equity of representation at the management level in
the industry but the income is still lower than that of men. Sparrowe and Iverson (1999)
suggested that this disparity has existed for many years and cannot disappear overnight.
Comparisons should be made to determine if income disparities are being reduced in
the industry today.

Ng and Pine (2003) found significant gender differences on the importance of effective
communication skills, which indicated that female managers viewed a strong positive
relationship between communication skills and career development than males. Three
obstacles were found to be significantly different between female and male managers;
they were inadequate job knowledge, difficulty in establishing credibility, and lack of
equity in training. In all these items, males viewed them as bigger obstacles than
females.

2.4 Studies Related to Self- Efficacy

Self-efficacy is the belief in ones effectiveness in performing specific tasks.

According to Bandura (1997) a well- established predictor of peoples behavior and
performance is their self efficacy expectation, defined as beliefs in ones capabilities to
organize and execute courses of action. Bandura, 1997; gist, (1992) Self efficacy has
been identified as a key predictor of many aspects of behavioral choices, including
level of aspiration, task persistence, positive or negative ways of thinking and feeling,

71
and actual task performance. Gist, (1992) said that many training programs and
organizational change efforts are aimed at changing one's efficacy beliefs since self-
efficacy represents a dynamic (changeable) and comprehensive judgement reflecting a
variety of personal and task related performance determinants.

According to brown and Dugid, (1991) changes in individual skills and attitudes
occur through social processes such as informal discussions and feedback from social
interactions. The groups represent an immediate social context that shapes how
individual members think and feel (Hackman, 1992).In fact, studies have shown that
group settings can change individuals motivation, attitudes and behavior (Brown,
1993).

Bandura (1997) defined self efficacy as beliefs in ones capabilities to organize and
execute courses of action. Self efficacy has been identified as a key predictor of many
aspects of behavioral choices, including level of aspiration, task persistence, positive or
negative ways of thinking and feeling, and actual task performance.

Bandura (1986) identifies four ways in which self-efficacy and self-efficacy

expectations are acquired performance accomplishments, vicarious learning, verbal
persuasion and physical/affective status. Performance accomplishments are beliefs that
stem from the reactions with which individual accomplishments are greeted. Vicarious
learning results in beliefs that are acquired by observing modelling behaviors. Verbal
persuasion and affective status encourages self-efficacy. Persuading women to
attempt positive behavior change and providing a supportive environment in which
women can attempt change, further enhances self-efficacy.

2.4.1 Theories of Self-Efficacy

Raudenbushet. al. (1992) conducted a study of contextual effects on the self-

perceived efficacy of high school teachers. The study offered survey results
suggesting that teachers tend to feel most efficacious when teaching high track
students, particularly in the areas of mathematics and science. It also explored the

72
relevance of teacher preparation, grade level, teacher influence upon working
conditions, and degree of collaboration.

Bandura (1993) conducted study of perceived self-efficacy in cognitive development

and functioning. He reviewed the diverse ways in which perceived self-efficacy
contributed to cognitive development and functioning. Perceived self-efficacy exerted
its influence through four major processes. They included cognitive, motivational,
affective, and selection processes. There were three different levels at which perceived
self-efficacy operated as an important contributor to development.

Caprara et al. (2003) conducted a study of 726 teachers, 387 staff members, and 1994
parents efficacy beliefs as determinants of attitudes toward school from 18 junior high
schools. Self and collective efficacy beliefs were examined as correlates of attitudes
toward school of teachers, school staff, and parents. They were administered
questionnaires assessing self-efficacy beliefs, perceptions about colleagues' behavior,
collective efficacy beliefs, affective commitment and job satisfaction of teachers and
school staff and parents satisfaction with school. Path analyses corroborated a
conceptual model in which self and collective efficacy beliefs represented,
respectively, the distal and proximal determinants of affective commitment and job
satisfaction for teachers and staff and of satisfaction with school for parents.
Perceptions that teachers, staff and parents held about the behavior of their colleagues
largely mediated the links between self and collective efficacy beliefs. Collective
efficacy beliefs, in turn, largely mediated the influence that self-efficacy beliefs and
perceptions of school constituencies' behaviors exerted on attitudes toward school of
teachers, staff and parents.

Sandu and Anand (2003) carried out a study of role diversity and burnout moderating
effects of self-efficacy of 50 married women teachers of the age group of 30-40 years
from universities and colleges and all had the similar educational status (Ph.D. Level
of education). The objective of the study was to explore how self-efficacy beliefs of
women teachers with high role diversity moderates their burnout experience. The
findings of the study were: (i) there was no significant difference in the experience of

73
role diversity in the high-low teacher self- efficacy groups. Beliefs played a role in the
experience of the basic and central dimensions of burnout- emotional exhaustion; (ii)
there was also a significant difference between the two groups in the feeling of
personal accomplishments.

Garcia (2004) conducted a study of construct of teacher efficacy and family

involvement practices exhibited by 110 elementary school teachers from a large urban
school district. The study explored the relationship between perceived teacher efficacy
and specific practices of family involvement Bandura's construct of self-efficacy
provided the theoretical framework for examining teacher efficacy. The study
investigated the predictive value of self-efficacy beliefs for determining specific
family involvement practices exhibited by teachers. Results from this investigation
revealed that teacher efficacy was significantly correlated to and was a predictor of
five different types of family involvement practices, as reflected in Epstein typology of
home-school and community partnerships. The study raised questions related to the
effective preparation of teachers in this area and the types of experiences that facilitate
the development of teacher efficacy beliefs in the area of home-school and community
partnerships.

Mottet et al. (2004) conducted a study to examine the effects of student verbal and
nonverbal responsiveness on teacher self- efficacy and job satisfaction. Over a quarter
(26%) of the total variance in teacher self-efficacy and over half (53%) of the total
variance in teacher job satisfaction were attributable to student verbal and nonverbal
responsiveness. Rather than student verbal and nonverbal responsiveness interacting,
the analyses of variance yielded significant main effects of both the verbal
responsiveness and nonverbal responsiveness independent variables for each of the
teacher self-efficacy and job satisfaction dependent variables. Overall, student
nonverbal responsiveness had a greater effect on teacher self-efficacy and job
satisfaction than verbal responsiveness. Also, teacher job satisfaction was more
susceptible to student verbal and nonverbal responsiveness than teacher self-efficacy.

74
Moseley and Utley (2006) examined the effect of an integrated science and
mathematics content-based course on science and mathematics teaching efficacy of pre
service elementary teachers. The purpose of this study was to determine the effect of
an earth systems science course (integrated mathematics and science content) on
preservice elementary teachers' mathematics and science teaching efficacy. Paired t-
tests revealed that the personal mathematics and science teaching efficacy and science
teaching outcome expectancy significantly increased over the course of the semester
for the experimental group (those students enrolled in the earth systems science
course). For the control group (those students not enrolled in the course), however,
there was no significant increase.

Anderson and Maninger (2007) conducted a study to examine 76pre service teachers'
abilities, beliefs, and intentions regarding technology integration. This study
investigated changes in and factors related to teachers' technology-related abilities,
beliefs, and intentions. Statistically significant changes were found in teachers'
perceived abilities, self-efficacy beliefs, value beliefs, and intentions to use software in
their future classrooms. Teachers' self-efficacy, value beliefs, and intentions were
moderately correlated with each other. Abilities were correlated with self-efficacy and
computer access. The best predictors of intentions were self-efficacy beliefs, gender,
and value beliefs. These results strongly supported the effectiveness of educational
technology course work in improving not just abilities, but also beliefs and intentions.
They highlighted the importance of relationships between pre service teachers' beliefs
about technology integration and their potential use of technology in their future
classrooms.

Gabriele and Joram (2007) conducted a study of teachers' reflections on their reform-
based teaching in mathematics. The purpose of this study was to examine the sources
of efficacy of experienced teachers, who were making the transition to reform- based
mathematics teaching, by examining the criteria that they used to evaluate their
teaching effectiveness. The quantity and quality of 10 elementary teachers' verbal
reflections on the success of their lessons were compared as a function of the length of
time that they had participated in a professional development project. Results

75
suggested that the sources of information upon which teachers based evaluations of
their teaching changed in important ways as teachers shifted from traditional to
reform-based mathematics teaching.

Bruce and Ross (2008) prepared a Model for Increasing Reform Implementation and
Teacher Efficacy. This study examined the effects of peer coaching on mathematics
teaching practices and teacher beliefs about their capacity to have an impact on student
learning. Twelve teachers in grades 3 and 6 participated in a brief but intensive
professional development program over six months. The program focused on effective
mathematics teaching strategies and peer coaching opportunities. Data sources
included classroom observations, teacher self-assessments, interviews, and field notes.
Data were analyzed using a two-level qualitative coding strategy with multiple
interpreters. Findings showed that teachers implemented key strategies for effective
mathematics teaching, especially in facilitating student interaction and improving the
quality of tasks assigned.

Bakar et al. (2008) carried out a study to access teaching efficacy of University Putra
Malaysia Science student teachers. The specific objectives were to determine teaching
efficacy of Science student teachers in terms of student engagement; instructional
strategies; classroom management and teaching with computers in classroom; their
satisfaction with teacher education program and lastly to determine their attitudes
towards teaching profession. Findings indicated that a majority of the respondents had
a high level of confidence with their efficacy in term of student engagement,
instructional strategies, classroom management and teaching with computers in
classroom. Pearson correlation showed that teaching efficacy and perception toward
teachers education program were significantly correlated with each other. The
relationship between these two variables was positive and of moderate strength. In
contrast teaching efficacy was weak and negatively correlated with attitude toward
teaching profession.

Chan (2008) conducted a study of general, collective, and domains specific teacher
self-efficacy among 273 Chinese prospective and in-service teachers in Hong Kong.

76
This study assessed two global (general and collective) and seven domain-specific
sets of teacher self-efficacy beliefs. While teachers generally reported the highest
confidence in teaching highly able learners and the least confidence in classroom
management, there were significant teacher group differences. Among four groups of
teachers, the experienced teachers reported the highest level of global and domain-
specific teacher self-efficacy, suggesting that there could beater end of rising teacher
self-efficacy as a teacher went through preparation and teaching practice to becoming
a novice and then a more experienced teacher.

Cheung (2008) conducted a comparative study of teacher efficacy between 725 Hong
Kong and 575 Shanghai primary in-service teachers on their teacher efficacy. Two
Chinese versions of the 12-item Teachers' Sense of Efficacy Scale were used in this
study since some wordings of the Hong Kong version of the Scale (HK-TSE) were
different from the Shanghai version (S-TSE) as result of cultural differences. The
Shanghai teachers reported significantly higher efficacy than did the Hong Kong
teachers. As the age and experience will increase the respect and confidence placed in
them by students and their parents will also increase. Results showed that the three
most commonly cited factors for the contribution of teacher efficacy were: respect and
confidence placed in them by students and parents, the training they received from
universities and the experience they gained from daily teaching practice. Though,
Hong Kong in-service teachers had lower efficacy scores than the Shanghai
counterparts.

Sridhar and Razavi (2008) examined teachers efficacy of 256 teachers of 61

secondary schools of different management types in Mysore city. The study concluded
significant relationship between personal efficacy and type of school. Navodaya
teachers scores on personal efficacy were found higher than teachers of other schools.
However, there was no significant difference between general teaching efficacy (GTE)
and types of schools. This indicated that GTE was independent of type of secondary
schools. Teachers below 30 years and above 51 years of age, teachers with Masters
degree and teachers with experience more than 21years, teachers teaching science and

77
female teachers were found to have higher personal efficacy and also higher general
teaching efficacy than their counter parts in respective groups.

Rathi and Rastogi (2008) studied the effect of emotional intelligence on occupational
self-efficacy of 112scientists in a number of research organizations. The study
revealed that emotional intelligence had a positive relationship with occupational
self-efficacy and was found to be one of its significant predictors. This study also
implied that people with higher emotional intelligence were more effective employees
as compared to those with lower emotional intelligence.

Nilgun (2009) examined the self-efficacy levels of science teachers relating to science
teaching for some variables. This study was verified with the aim of determining how
the teacher efficacy and the level of self-efficacy belief of science teachers changed.
According to the findings of the study, teacher efficacy of science teachers was not
changing according to gender, age, seniority, weekly lesson load, receiving in-service
training and job satisfaction. While self-efficacy beliefs of teachers were not being
different, it showed sufficient change according to seniority and weekly lesson load.

Rao and Haseena (2009) conducted a study of self-efficacy among primary school
teachers among 120 primary school teachers from rural and urban schools located in
Tirupati rural and urban mandal of Chittor district of Andhra Pradesh. An attempt was
made to assess the effect of gender and locality of residence of primary school teachers
on their self-efficacy. The major findings of the study were: (i) Locality of residence
had significant impact on the self-efficacy of primary school teachers; (ii) Gender had
no significant impact on self-efficacy of the primary school teachers;(iii)There was
significant interaction between gender and locality of residence with regard to the self-
efficacy of primary school teachers.

Williams (2009) examined the effect of gaining a degree on teacher self- efficacy and
emotions. This research project examined the impact on the self-efficacy of 202
practicing primary teachers of completing a degree qualification some years after
gaining their initial teaching qualification. Rather than the teachers' emotions and

78
sense of self efficacy being shaped by their practice, mastery of a degree was an
emotional experience that shaped the teachers' personal self- efficacy and ultimately
their sense of professional self- efficacy.

Hameed and Manjusha (2010) explored teacher efficacy of secondary school

teachers in relation to teaching styles and organizational culture. The sample of the
study consisted of 370 secondary school teachers belonging to Malappuram,
Kozhikode and Thrissur districts of Kerala. Major findings were: (i) There was a
significant difference in mean teacher efficacy scores between male and female
teachers, but in case of mean teacher efficacy scores based on locale and type of
management, no significant difference was found; (ii)The main effect of teaching
styles on teacher efficacy was found to be significant for total sample, female, rural,
government and unaided secondary school teachers;(iii)The main effect of
organizational culture on teacher efficacy was found significant for total sample,
female, urban, rural and government secondary school teachers; (iv)No significant
interaction effect of teaching styles and organizational culture on teacher efficacy of
secondary school teachers based on total sample and sub samples based on gender,
locale and type of management was found.

Robert and Ming (2010) studied the effects on teachers' self-efficacy and job
satisfaction related to gender, years of experience, and job stress. The authors of this
study sought to examine the relationships among teachers' years of experience,
teachers characteristics (gender and teaching level), three domains of self-efficacy
(instructional strategies, classroom management, and student engagement), two types
of job stress (work load and classroom stress), and job satisfaction with a sample of
1,430 practicing teachers using factor analysis, item response modeling, systems of
equations, and a structural equation model. Teachers' years of experience showed
nonlinear relationships with all three self-efficacy factors, increasing from early career
to mid-career and then falling afterwards. Female teachers had greater workload
stress, greater classroom stress from student behaviors, and lower classroom
management self-efficacy. Those teaching young children (in elementary grades and
kindergarten) had higher levels of self-efficacy for classroom management and student

79
engagement. Lastly, teachers with greater classroom management self-efficacy or
greater instructional strategies self-efficacy had greater job satisfaction.

Viel-Ruma et. al. (2010) studied self-efficacy beliefs of special educators. In order to
examine the relationship between reported levels of teacher self-efficacy, collective
efficacy, and job satisfaction in special educators, teachers in one school district
completed three surveys measuring these constructs. The results indicated that teacher
self-efficacy had a direct effect on job satisfaction. It was further found that collective
efficacy directly affected teacher self- efficacy but that it did not have a direct effect on
job satisfaction. No significant differences were found in reported levels of these are as
a cross subgroups of teachers categorized by teaching level (elementary, middle, and
high), teaching setting (self-contained, resource, or inclusion), and certification type
(highly qualified, not highly qualified, or emergency).

Corkett, Hattand Benevides (2011) conducted a study of student and teacher self-
efficacy and the connection to reading and writing. They observed that self-efficacy or
the belief in one's ability (Bandura, 1977) on the part of both teachers and students is
thought to be directly related to teacher and student success. This study examined the
relationship between teacher self-efficacy, student self-efficacy, and student ability.
Teachers' perceptions of the students' self-efficacy was significantly correlated with
students' abilities; however, student literacy self-efficacy was not correlated with their
literacy ability. Additionally, there was no correlation between the teachers' perception
of the students' literacy self-efficacy and the students' literacy self-efficacy. Finally,
the teachers' self-efficacy was significantly correlated with their perception of the
students' self-efficacy.
Gorozidis and Papaioannou (2011) conducted a study on teachers self-efficacy,
achievement goals, attitude and intentions to implement the New greek physical
education curriculum. The network of relations between physical education (PE)
teachers' self-efficacy, goal orientations, attitudes, intentions and behaviors
concerning the implementation of a new PE curriculum was examined. Participants
were 290 Greek junior high school PE teachers. Two years after the introduction of
the new curriculum, participants responded to de-identified questionnaires with

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acceptable psychometric properties. Mastery-oriented and high self-efficacious
teachers had positive attitudes towards the new curriculum, implemented the biggest
number of teaching plans and they intended to do the same in the future. Performance
approach goal orientation had low positive relationship with the implementation of
teaching plans and no relationship with intention to do the same in the future, while
performance avoidance goal was not related to any determinant of curriculum
implementation and intention. The effects of mastery goal orientation on intention and
behavior were mediated by self-efficacy to achieve an educational aim which is an end
in itself, that is, the promotion of students' self-regulation in exercise settings. The
effects of performance approach goal orientation on behavior were mediated by self-
efficacy to achieve a curricular goal which was a means to promote other educational
aims, i.e., the adoption of student-centered teaching styles. Teaching experience was
negatively related to implementation of the new curriculum and with most of its
determinants

Hechter (2011) examined the changes in pre service elementary teachers' personal
science teaching efficacy and science teaching outcome expectancies. Findings
revealed that the number of post secondary science courses completed, and prior
school science experiences had a significant main effect on personal science teaching
efficacy (PSTE) but not science teaching outcome expectancy (STOE). There was no
evidence for significant interaction effects between variables on both efficacy
subscales.

Tuchman and Isaacs (2011) examined the influence of formal and informal formative
pre-service experiences on teacher self-efficacy of three hundred fifteen teachers of
general and Judaic studies in Jewish day schools in the USA. This study examined the
associations between both formal and informal formative pre-service experiences and
teacher self-efficacy. In addition, the effect of years of teaching experience on these
associations was investigated. Formal pre-service training and positive student-
teaching experiences, as well as each of the three informal experiences, were found to
be associated with positive teacher self-efficacy .Formal and informal pre-service
experiences appeared to be associated with different aspects of teacher self- efficacy.

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Formal teacher training was most strongly associated with efficacy for instructional
practices, while the positive informal experiences were most strongly associated with
efficacy for student engagement. The potential impact of both formal and informal
experiences did not appear to fade over time. On the contrary, for those variables
where an interaction with years of teaching was detected, it was the efficacy beliefs of
the most senior teachers that were mostly related to their pre-service experiences.

Devos et al. (2012) investigated how the social working environment predicted
beginning teachers self-efficacy and feelings of depression. The results showed that
the goal structure of the school culture (mastery or performance orientation) predicted
both outcomes. Frequent collaborative interactions with colleagues were related to
higher self-efficacy only when the novices were experiencing a few difficulties or
work in an environment oriented towards mastery goals. The mere occurrence of
mentoring and meetings with the principal was not related to the outcomes, but the
quality of these activities predicted them significantly.

DISCUSSION
Gaps in the existing studies show that there is a need to make a fresh attempt to
understand the career advancement of women in the hospitality industry. Number of
improvements could be incorporated on account of gaps in the existing literature.
Over the several decades, women have become a larger percentage of the workforce.
There has been an improvement in the numbers of women in the hospitality industry.
Over the past few years, it has been observed that women's participation in both public
and private employment sectors in India has noticeably improved. Although women's
participation in the workforce has increased but, a very few number of managerial
positions are being filled by women. Several challenges are faced by the womens
such as irregular work hours, conflict with family responsibilities, inadequate
knowledge, lack of mentoring, male domination, lack of equity in pay, lack of equity in
promotion decisions. To meet out the present challenges and to be ready for future
threats of career the industry recruiters must be capable to deal with these challenges.

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