Aspire 2000 PDF
Aspire 2000 PDF
Aspire 2000 PDF
Service Guide
II
Copyright
Copyright 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
III
Conventions
The following conventions are used in this manual:
IV
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Embedded Numberic Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 2 System Utilities 37
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Chapter 3 Machine Disassembly and Replacement 49
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Disassemble the Battery and HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Disassemble the Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Disassemble the RAM and ODD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Disassemble the Middle Cover Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassemble the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassemble the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Disassemble the MDC and RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Disassemble the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Disassemble the Main Unit(Touchpad, Bluetooth and LCM Board) . . . . . . . . . .55
Disassemble the Main Unit(Speakers, Fan, Thermal and CPU) . . . . . . . . . . . .56
Disassemble the Main Unit(VGA, Card Reader, Sub-Woofer and M/B) . . . . . . .57
Disassemble the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Disassemble the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Disassemble the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
VII
Table of Contents
Chapter 4 Troubleshooting 61
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .63
Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Insyde MobilePro BIOS POST Beep code and POST Messages . . . . . . . . . . .67
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Chpater 5 Jumper and Connector Locations 75
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Chapter 6 FRU (Field Replaceable Unit) List 77
Aspire 2000 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
VIII
Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
! Intel Pentium M processor at 1.4 ~ 1.7 GHz or higher
! Intel 855PM + Intel ICH4-M
! PC2700 DDR SDRAM, Maximum memory up to 2GB (with two 1024MB SO-DIMM when
available)
! Internal slot-in optical drive
! High-capacity, Enhanced-IDE hard disk
! Li-Ion main battery pack
! Power management system with ACPI (Advanced Configuration Power Interface)
Display
! Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high true colour up to 16.7
million colours at 1280x800 eXtended Graphics Array (WXGA) resolution
! 3D graphics engine
! Simultaneous LCD and CRT display support
! S-video for output to a television or display device that supports S-video input
! Dual display capability
Multimedia
! 16-bit high-fidelity AC97 Codec stereo audio
! Built-in dual speakers with subwoofer
! High-speed optical drive
Connectivity
! High-speed fax/data modem port
! Ethernet/Fast Ethernet port
! Fast infrared wireless communication
! 3 USB 2.0 (Universal Serial Bus) ports
! IEEE 1394 port
! Intel 802.11b or 802.11a/b wireless LAN (manufacturing optional)
! Bluetooth ready (manufacturing optional)
Expansion
! One type II CardBus PC Card slot
! Upgradeable memory
I/O Ports
! One Infrared (FIR)
! One RJ-11 modem jack
Chapter 1 1
! One RJ-45 network jack
! 4-1 Card Reader
! One DC-in jack for AC adapter
! One ECP/EPP-compliant parallel port
! One external monitor port
! One headphone/speaker/line-out jack (3.5mm mini jack)
! One microphone/line-in jack (3.5mm mini jack)
! One S-video-out (NTSC/PAL) port
! Three Universal Serial Bus (USB) ports
! One IEEE 1394 port
2 Chapter 1
System Block Diagram
Fan Control
Mobile Banias/Dothan Thermal Sensor Clock Generator
uFCBGA-479/uFCPGA-478 CPU ADM1032AR ICS 950810
Memory BUS(DDR)
Intel ODEM RevB DDR-SO-DIMM X2
BANK 0, 1, 2, 3
MCH-M
VGA Board Connector AGP BUS uFCBGA-593
2.5V DDR- 200/266/333
USB2.0
USB conn
Chapter 1 3
Board Layout
Top View
Rear View
4 Chapter 1
ITEM DESCRIPTION ITEM DESCRIPTION
JP1 CRT JP19 L-SPK CONN.
JP2 PARALLEL PORT JP20 T/P CONN.
JP3 TV-OUT CONN. JP21 KB CONN.
JP4 RJ11/45 CONN. JP22 SO-DIMM1 CONN.
JP5 1394 CONN. JP23 CD-ROM CONN.
JP6/7/8 USB CONN. JP25 HDD CONN.
JP9 MODEM CONN. JP28 MINI-PCI CONN.
JP11 PCMCIA CONN JP30 SO-DIMM CONN.
JP12/13 AGP CONN JP32 CARDREADER CONN.
JP15 FAN CONN. JP34 SUBWOOFER CONN.
JP16 MDC CONN. JP35 BLUETOOTH CONN.
JP17 SYSTEM CONN. JP9 CPU
JP18 R-SPK CONN. U12 NORTH BRIDGE
U8 SOUTH BRIDGE
Chapter 1 5
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Open View
# Item Description
1 Display Wide screen display provides visual
output.
2 Launch keys 4 buttons that can be programmed to
start frequently used applications.
3 Stereo Speakers Produce stereo sound
4 Touchpad Touch sensitive pad that functions like
a computer mouse.
5 Click buttons & Right and left buttons that provide the
scroll key same functions as the buttons on a
computer mouse. The scroll key
scrolls the contents of a window up
and down.
6 Chapter 1
Front Panel
# Item Description
1 Headphone-in Jack Connects headphones for audio
output
2 Microphone-in Jack Connects an external microphone for
audio input
3 4 in 1 Card Reader Supports MS/MMC/SD/SM kinds of
memory sticks
4 Latch Locks and releases the lid
5 Bluetooth Button Stares (optional) Bluetooth
functionality
6 Wireless Button Turns an optional internal wireless
device on or off
Chapter 1 7
Top Panel
# Item Description
1 Status Indicator LEDs that turn on and off to show the
status of the computers. Its function
and components.
2 Arcade Multimedia button
3 Console Display Panel control display
4 Stop Button Stop the Arcade application
5 Media Contrl Button Multimedia Button
8 Chapter 1
Left Panel
# Item Description
1 PC Card Slot The slot supports a standard Type II
PC card (PCMCIA or CardBus).
2 PC card eject button Press the eject button to remove a PC
card from the PC card slot.
3 Eject Button Ejecting a Disc
4 Slot Loading Support an optical disc.
Chapter 1 9
Right Panel
# Item Description
1 Infrared Port Interfaces with infrared devices (e.g.,
infrared printer, IR-aware computer)
2 DC-in Jack Connect the AC adapter
3 Kensington lock slot For attaching a security connector.
4 Ventilation Hole Enables the computer to stay cool,
even after prolonged use.
10 Chapter 1
Rear Panel
# Item Description
1 S-Video Connects to a television or display
device with S-video input.
2 External display port Connects an external (VGA) display
monitor.
3,4,8 USB Ports Three USB2.0 ports for connecting
USB devices.
5 Network Jack Connects the computer to an Ethernet
10/100-based network.
6 Modem Jack Connects the built-in fax/data modem
to a phone line.
7 Parallel Port Connects a parallel device, such as a
printer.
9 IEEE 1394 Port Connects IEEE 1394 devices.
Chapter 1 11
Bottom View
# Item Description
1 Mini-PCI Slot Slot for adding mini-PCI cards
2 Hard disk bay Removable cover provides access to
the computers hard drive.
3 Memory Removable cover provides access to
Compartment the memory slots for upgrading the
computers memory.
4 Battery Pack The computers removable battery.
5 Sub-Woofer Speaker to output base sound
12 Chapter 1
Indicators
Your computer provides an array of three indicators located above the keyboard, in addition to four
indicators positioned at the front of the palm rest area. These indicators show the status of the computer
and its componetns.
The three indicators located above the keyboard provide the following status information:
Icon Description
Caps Lock activity
NOTE: The keypad lock must be turned on to use the embedded numeric keypad.
Chapter 1 13
The four indicators located at the front of the unit provide the following status information:
14 Chapter 1
Keyboard
The keyboard features full-size keys with an embedded keypad, separated cursor keys, two Windows
keys, and twelve function keys (hot keys).
Special keys
Lock keys
The computer features three lock keys, each with its own status indicator light.
Chapter 1 15
Embedded Keypad
The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on
the applicable keys.
To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + F11 keys
simultaneously.
With the embedded keypad turned on, the following actions are possible:
16 Chapter 1
Windows Keys
The keyboard features two keys that perform Windows-specific functions.
Key Description
Windows logo key Pressed alone, this key has the same effect as clicking on the
Windows Start button; it launches the Start menu. It can also be
used with other keys to provide a variety of functions:
Chapter 1 17
Hotkeys
Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling
various functions.
To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release
both keys.
18 Chapter 1
Euro key
Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the
Euro key.
Chapter 1 19
Touchpad
The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface.
The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide
the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in
documents and web pages.
The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.
Touchpad Basics
Use the touchpad as follows:
! Slide your finger over the surface of the touchpad to control the movement of the cursor. Tap the
touchpad to perform selection and execution functions.
! Press the left (1) and right (3) buttons to perform selection and execution functions, just as you
would use the buttons on a computer mouse.
! Use the scroll key (2) to scroll through long documents and web pages. Press the top of the key to
scroll up, and the bottom to scroll down; left to scroll left, and right to scroll right.
20 Chapter 1
Function Left Button Righ Button 4-Way Scroll Way Tap
Drag Click and hold. Tap twice quickly.
Then slide your On the second tap,
finger across the slide your finger
touchpad to drag across the
the cursor over the touchpad to drag
selection. the cursor over the
selection.
Access Click once
context
menu
Scroll Click and hold the
up/down/left/right
button
NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the
touchpads responsiveness.
Chapter 1 21
Launch Keys
Located at the top of the keyboard are four buttons, in addition to the power button. These buttons are
called launch keys. They are designed as key 1, key 2, key 3 and key 4, from right to left. By default,
key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Key 3
and key 4 start the Launch Manager application. The first four launch keys can be set by the user. To set
the launch keys, run the Acer Launch Manager.
# Description
Email Launches your email application.
Web browser Launches your Internet browser
P1 User-programmable
P2 User-programmable
22 Chapter 1
Hardware Specifications and Configurations
Processor
Item Specification
CPU type Intel Mobile Pentium M processor at 1.4~1.7 GHz or higher
CPU package uFCPGA package
CPU core voltage Support automatic selection of power supply voltage
CPU I/O voltage 1.05V
BIOS
Item Specification
BIOS vendor Insyde
BIOS Version Insyde MobilePRO BIOS 4.0
BIOS ROM type Flash ROM
BIOS ROM size 512KB
BIOS package 32 lead of TSSOP
Bupported protocols ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE
1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-
ROM bootable
BIOS password control Set by setup manual
Item Specification
Cache controller Built-in CPU
Cache size 1MB or 2MB
1st level cache control Always enabled
2nd level cache control Always enabled
Cache scheme control Fixed in write-through
System Memory
Item Specification
Memory controller Intel 855PM GMCH
Memory size 128MB/256MB/512MB/1GB
DIMM socket number 2 sockets
Supports memory size per socket 1024MB
Supports maximum memory size 2GB (by two 1024MB SO-DIMM module)
Supports DIMM type DDR Synchronous DRAM
Supports DIMM Speed 200/266/333MHz
Supports DIMM voltage 2.5V
Supports DIMM package 200-pin SO-DIMM
Memory module combinations You can install memory modules in any combinations as long as
they match the above specifications.
Chapter 1 23
Memory Combinations
Item Specification
Supports LAN protocol 10/100 Mbps
LAN connector type RJ45
LAN connector location Rear side
.
Modem / Bluethooth Interface
Item Specification
Data modem data baud rate (bps) 56K
Supports modem/bluetooth protocol V.90 for MDC / Bluetooth 1.1 standard for BT
modem
Modem connector type RJ11
Modem connector location Rear side
Item Specification
Vendor & Toshiba Toshiba Toshiba Toshiba Hitachi Hitachi Hitachi Hitachi
Model 20G 30G 40G 60G 20G 30G 40G 60G
Name MK2023 MK3021 MK4021 MK6021 IC25N02 IC25N03 IC25N04 IC25N06
GAS GAS GAS GAS 0- 0- 0- 0-
ATMR04 ATMR04 ATMR04 ATMR04
Capacity 20000 30000 40000 60000 20000 30000 40000 60000
(MB)
Bytes per 512 512 512 512 512 512 512 512
sector
Data heads 2 2 3 4 1 2 2 3
Drive Format
Disks 1 1 2 2 1 1 1 2
Spindle 4200 4200 4200 4200/ 4200 4200 4200 4200/
speed RPM RPM RPM 5400 RPM RPM RPM 5400
(RPM) RPM RPM
Performance Specifications
Buffer size 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB 8192KB
Interface ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 ATA-5
24 Chapter 1
Hard Disk Drive Interface
Item Specification
Max. media 164.6~ 154.3~ 154.3~ 154.3~ 350 350 350 350
transfer 257.1 298.0 298.0 298.0
rate (disk-
buffer,
Mbytes/s)
Data 100 MB/ 100 MB/ 100 MB/ 100 MB/ 100 MB/ 100 MB/ 100 MB/ 100 MB/
transfer Sec. Sec. Sec. Sec. Sec. Sec. Sec. Sec.
rate Ultra Ultra Ultra Ultra Ultra Ultra Ultra Ultra
(host~buffe DMA DMA DMA DMA DMA DMA DMA DMA
r, Mbytes/s) mode-5 mode-5 mode-5 mode-5 mode-5 mode-5 mode-5 mode-5
DC Power Requirements
Voltage 5V(DC) 5V(DC) 5V(DC) 5V(DC) 5V(DC) 5V(DC) 5V(DC) 5V(DC)
tolerance +/- 5% +/- 5% +/- 5% +/- 5% +/- 5% +/- 5% +/- 5% +/- 5%
Optical Drive Interface
Item Specification
Vendor & model name Panasonic UJ-815
Performance Specification CD-R/RW DVD-ROM
Transfer rate (KB/sec) (Mode1) 3.3X-8X CAV 4.3MB/s-10.5 MB/s
10.3X-24X CAV mode 3600KByte/s
(Mode2)
10.3X-24X CAV 1769-4104KByte/s
Data Buffer Capacity 2 MBytes
Interface IDE ( ANSI ATA/ATAPI-5)
Applicable disc format DVD: DVD-ROM (DVD-5, DVD-9, DVD-10),
DVD-R (3.95G/4.7G),
DVD-RAM (2.6G/4.7G),
DVD-RW
CD: CD-Audio,
CD-ROM(mode 1 and mode 2),
CD-ROM XA ( mode2, form 1 and form 2),
CD-I ( Ready)
CD-I ( Bridge)
CD-WO
CD-RW
Photo CD
Video CD
Enhanced Music CD
CD-TEXT
Loading mechanism Load: The disc can be loaded semi-automatically ( To load the disc in the
drive, it is needed to push the disc manually)
Unload: The disc can be unloaded automatically by motor powered
mechanism. The disc unloading can be operated by the Eject button or
Eject Command through the IDE interface.
Power Requirement
Input Voltage +5 V +/- 5 %
Audio Interface
Item Specification
Audio Controller Realtek ALC202A, AC97 Codec
Chapter 1 25
Audio Interface
Item Specification
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution 20 bit stereo Digital to analog converter
18 bit stereo Analog to Ditial converter
Compatibility Microsoft PC99, AC97 2.2 & WHQL
Mixed sound source CD
Sampling rate 48 KHz
Internal microphone No
Internal speaker / Quantity Yes / 2
Video Interface
Item Specification
Video vendor ATI
Video name M9+X
Chip voltage Core/1.5V
Supports ZV (Zoomed Video) port No
Parallel Port
Item Specification
Parallel port controller SMSC LPC47N227
Number of parallel port One
Location Rear side
Connector type 25-pin D-type connector, in female type
Parallel port function control Enable/Disable/Auto (BIOS or operating system chooses
configuration) by BIOS setup
Note: Depending on your operating system, disabling an unused
device may help free systen resources for other devices.
Supports ECP/EPP/Bi-directional Yes (set by BIOS setup)
(PS/2 compatible) Note: When Mode is selected as EPP mode, 3BCh will not be
available.
Optional ECP DMA channel (in DMA channel 1
BIOS setup)
Optional parallel port I/O address 378h, 278h
(in BIOS setup)
Optional parallel port IRQ (in IRQ7, IRQ5
BIOS setup)
26 Chapter 1
USB Port
Item Specification
USB compliancy level 2.0
OHCI USB 2.0
Number of USB port 3
Location Rear side
Serial port function control Enable/Disable by BIOS setup
PCMCIA Port
Item Specification
PCMCIA controller ENE CB1410 CardBus
Supports card type Type II
Number of slots One type-II
Access location Left panel
Supports ZV (Zoomed Video) port No ZV support
Supports 32 bit CardBus Yes
Item Controller
System core logic Intel 855PM and ICH4-M
Super I/O controller SMSC 47N227, LPC interface
Audio controller Realtek ALC202A Codec
Video controller ATI M9+X
Hard disk drive controller ICH4-M
Keyboard controller ENE KB910
RTC ICH4-M
Keyboard
Item Specification
Keyboard controller ENE KB910
Keyboard vendor & model name Standard keyboard w/o launch button embeded
Total number of keypads 85 keys with 101/102 key emulation
Windows logo key Yes
Internal & external keyboard work Yes
simultaneously
Battery
Item Specification
Vendor & model name Panasonic/Samsung
Battery Type Li-ion
Pack capacity 63Wh
Chapter 1 27
Battery
Item Specification
Cell voltage 3.7V/cell
Number of battery cell 8
Package configuration Pin 1: BATT+: Battery positive power pin
Pin 2: N/A
Pin 3: B/I: Enable Li-ion battery output, connect to 1k
resistor to GND in system.
Pin 4: TS: Detector Battery
Pin 5: EC_SMD1: N/A
Pin 6: EC_SMC1: SMbus CLOCK
Pin 7: GND> EC_SMD1=SMbus DATA
Package voltag Pin8: GND> Battery Ground Power Pin
There are two control signals that come form system to control lamp brightness. One signal is
named DAC_BRIG, which limits current to meet LCD lamp current specification. Another one is
named PWM, which adjusts lamp brightness. This inverter brightness is adjusted by PWM burst
mode. The PWM burst mode is that turning on and off the lamp at rate of 150Hz. The effective
brightness is a function of the duty cycle.
Features
1. Wide range 9V to 21V input voltage.
2. Birghtness adjustment by PWM duty mode.
3. Close loop controls lamp current.
28 Chapter 1
Electrical Characteristics
No Paramete
Symbol Min. Typ. Max. Unit Comment
. r
1 Input NV_PW 9 14.8 21 V 7.5V (continuous) can
voltage R work
*Note 1
2 Input Iin -- 0.33 -- A
current
3 Lamp IL 3.0 -- 6.8 mA DAC=0V
current *Note 2
4 Lamp IL 2.7 -- 6.3 mA DAC=1V
current
4 Frequenc F 45 55 65 KHz * Note 3
y
5 Output Pout -- -- 4.5 W
power
6 Efficiency 80% -- -- --
7 Starting Vs 1600 -- --- V At 0C
voltage
8 Starting Tvs 1 -- 1.5 Sec
time
9 Dispoff# 2.8 3.3 3.6 V Backlight on/off signal
0 0.5 0.8 V Low level
10 Limited DAC- 0 3.3 V *Note 2
lamp BRIG
maximum
current
11 PWM INV_PW 142 150 158 Hz PWM signal frequency
signal M 3.0 3.3 3.6 V PWM signal amplitude
*Note 4
30 -- 100 %
Ton
Duty = -------------------
Period
12 Lamp I zero- -- -- 10 % Line transient (10.8V to
current PK 21V/100us) and turn
over- on transient
shoot
13 Current 1.27 1.56 Multipl
Wavefor 2 e Ip
m factor Ip
I rms
I rms or *10
Chapter 1 29
No Paramete
Symbol Min. Typ. Max. Unit Comment
. r
15 Turn off Voff -- -- 150Vp V PWM=30%
voltage -p
(Low
side)
16 Voltage Trise -- -- 300us us PWM=30%
Rise time
(Low
side)
17 Voltage Tfall -- -- 300us us PWM=30%
fall time
(Low
side)
NOTE:
*1. The inverter can work in 7.5V input voltage (continuous), but 7.5V electronic characteristic will
not be care.
*2. Limited lamp maximum current by DAC_BRIC signal:
When DAC_BRIG voltage is 0V and INV_PWM enables (100%), lamp has max. current.
When DAC_BRIG voltage is 3.3V and INV_PWM enables (100%), lamp has min. current.
When add 1V DAC, the 100% Lamp current will decrease 0.5mA.
30 Chapter 1
.
Electrical specification
No
Symbol Min. Typ. Max. Unit Comment
.
1 V oper* -- 650 -- Vrms Lamp operating voltage
(650+/-50)
Thermal
All components on inverter board should follow below rules:
1. Component using conditions (component stress) must be within component specification including voltage
rating, current rating, temperature etc.
2. Component temperature should follow below:
! T <=450 degree C, at 25, 35 degree C.
! Component temperature should be less than 80 degree C inside system at 35 degree C.
LCD
Item Specification
Vendor & model name CMO N154I1- Samsung LG LG
L02 LTN154X1- LP154W01- LP154W02-
L02 A3 A1
Mechanical Specifications
LCD display area (diagonal, 15.4 15.4 15.4 15.4
inch)
Display technology TFT TFT TFT TFT
Resolution WXGA (1280* WXGA (1280* WXGA (1280* WSXGA+
800) 800) 800) (1650* 1050)
Chapter 1 31
AC Adapter
Item Specification
Vendor & model name Delta ADD-65DB
Liteon DA-1650-02CR
Input Requirements
Maximum input current (A, 1.5A [email protected]/100Vac and 240 Vac
@100Vac, full load)
Nominal frequency (Hz) 47 - 63
Frequency variation range 47 - 63
(Hz)
Nominal voltages (Vrms) 90 - 264
Inrush current The maximum inrush current will be less than 50A and 100A when
the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz)
respectively.
Efficiency High efficiency 85% minimum, at 100~240Vac AC input, full load,
warm-up condition.
Output Ratings (CV mode)
DC output voltage Offers constant voltage 19.0V output source with 65W max output
power capacity.
Noise + Ripple 300mvp-pmax (20MHz bandwidth) for resistor load
Output current 0 A (min.) 3.5A (max.)
Output Ratings (CC mode)
DC output voltage 18.0 ~ 20.0
Constant output 3.5A
Dynamic Output Characteristics
Start-up time 3 sec. (@115 Vac and 230Vac full load)
Hold up time 5ms min. (@115 Vac input, full load)
Over Voltage Protection 25V
(OVP)
Short circuit protection Output can be shorted without damage, and auto recovery
Electrostatic discharge 15kV (at air discharge)
(ESD) 8kV (at contact discharge)
Dielectric Withstand Voltage
Primary to secondary 4242 Vdc for 1 second
Leakage current 60uA at 240Vac/60Hz
Regulatory Requirements 1. FCC class B requirements (USA)
2. VDE class B requirements (German)
3. VCCI classII requirements (Japan)
Power Management
32 Chapter 1
Power Management
Environmental Requirements
Item Specification
Temperature
Operating +5 ~ +35C
Non-operating -20 ~ +65C
Non-operating -20 ~ +65C (storage package)
Humidity
Operating 10% to 90% without condensation
Non-operating 10% to 90% RH, non-condensing (unpacked)
Non-operating 10% to 90% RH, non-condensing (storage package)
Vibration
Operating (unpacked) 5 ~ 500Hz: 0.9G
Non-operating (unpacked) 5 ~ 500Hz: 1.3G
Mechanical Specification
Item Specification
Dimensions 330mm (W) x 273mm (D) x 31.7mm (H) for 14.1/15.0 inch model
Weight 6.11lb (2.77kg) for 14.1 inch model (8 cell battery)
6.41lb (2.9kg) for 15.0 inch model (8 cell battery)
I/O Ports One type II CardBus slots, One RJ-11 modem jack,One RJ-45 network
jack, One DC-in jack for AC adapter, One ECP/EPP-compliant parallel
port, One external monitor port, One headphone/speaker/line-out jack
(3.5mm mini jack), One microphone/line-in jack (3.5mm mini jack), One
S-video-out (NTSC/PAL) port, Three Universal Serial Bus (USB) ports,
One IEEE 1394 port.
Drive Bays One
Material Recycle plastic PC+ABS 94V0
Indicators Power, Media activity, Battery charge, Wireless/Bluetooth
communication, Caps lock, Pad lock, Num lock and Scroll lock
indicators
Switch Power switch
Lid switch
User define switch 1, 2
Wireless ON/OFF switch
Chapter 1 33
Memory Address Map
34 Chapter 1
I/O Address Map
Chapter 1 35
IRQ Assignment Map
36 Chapter 1
Chapter 2
System Utilities
To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).
The setup screen displays BIOS as follows:
Function Item
Screen Display system information
Main Set Date and Time
Enable/Disable Quiet Boot Logo
Enable/Disable LCD auto DIM
Enable/Disable PXE boot from LAN
Enable/Disable F12 Boot Menu
Advanced Allow users to set FIR ports
Allow users to set LPT ports
Allow users to enable/disable legacy USB
Security Set User passwords&Set Supervisor passwords
Boot Allow users to change boot up devices priorities
Exit Exit and save settings
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
Chapter 2 37
Insyde Software SCU May 20, 2003 5:40:09
Main Advanced Security Boot Exit
----Devices--------------------------------------------------- -----System-------------------------
Product Name = Aspire 2000 CPU = Intel Pentium
Manufacture Name = Acer CPU speed = 1400Mhz
System BIOS Version =
VGA BIOS Version =
Setup system date, time. Enable boot logo and get system information.
Parameter Description
Product Name This field will show product name.
Manufacture Name This field will show manufacturer name.
BIOS Version This field reports the BIOS version of system.
VGA Version This field reports the VGA version of the system.
Internal Hard Disk This item will show the size of HDD installed on
Primary IDE master. The hard disk size is
automatically detected by the system. If there is no
hard disk present or unknown type, None should
be shown on this field.
DVD/CD-ROM Drive This item will show the model name of DVD/CD-
ROM drive installed on system. The DVD/CD-ROM
model name is automatically detected by the
system. If there is no DVD/CD-ROM model present
or unknown type, None should be shown on this
field.
Serial Number This item will show the Serial number of system.
Asset Tag This item will show the Asset Tag number of the
system.
UUID This number only valid when there is an internal LAN
device presents, otherwise, zero will be display in
this field.
System First field reports the model name of processor.
Second field reports CPU Speed.
38 Chapter 2
Memory
Parameter Description
Base This field reports the base memory size of system.
Extended This field reports the extended memory size of the
system.
VGA BIOS Version This field reports the VGA BIOS version of system.
Chapter 2 39
Main
This menu provides you the information of the system.
Quiet Boot
OK Cancel
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
Parameter Description
Date and Time The hours are displayed with 24 hours format. The values set in these two fields
take effect immediately.
QuietBoot Customer Logo display will be shown during POST when it is selected.
F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key
during POST. When this is not selected, device boot priority will not be
adjustable during POST.
LCD Auto DIM When this is selected, brightness of the LCD will be reduced for power saving
when adaptor has been removed from the system.
When this is not selected, brightness of the LCD will remain the same after
adaptor has been removed from the system.
PXE Boot From LAN When this is selected, Boot from LAN feature is enabled. When this is not
selected, Boot from LAN feature is then disabled.
40 Chapter 2
Advanced
The Advanced screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
FIR Ports
Configure the systems infrared port using options: Disabled and Enabled.
OK Cancel
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
Description Option
FIR I/O Settings Sets the base I/O address and IRQ for COM1, 3F8, IRQ4/ COM2,
Infrared port. 2F8, IRQ3/ COM3, 3E8,
IRQ4/ COM4, 2E8, IRQ3
DMA Setting for Fast Sets a DMA channel for the printer to DMA1, DMA2, DMA3,
IR operate in ECP mode. This parameter is
enabled only if Mode is set to ECP.
Mode Setting Normak (16550), IrDA
(HPSIR), ASK IR, FAST IR
Chapter 2 41
LPT Port
Configure the systems parallel port using options: Disabled and Enabled.
---------------------------------FIR Ports--------------------------------
FIR Ports -----Port Address------- -------Port Definition------------
( ) None ( ) Standard AT (Centronics)
LPT Port () LPT1, 378, IRQ7 ( ) Bidirectional (PS-2)
( ) LPT2, 278, IRQ5 ( ) Enhanced Parallel (EPP)
Legacy USB ( ) LPT3, 3BC, IRQ7 () Extended Capabilities(ECP)
OK Cancel
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
The table below describes the parameters in the screen. Settings in boldface are the default and
suggested parameter settings.
Description Option
Port Address Sets the base I/O address for the parallel None/ LPT1, 378, IRQ7/
port. When Mode is selected as EPP mode, LPT2, 278, IRQ5/ LPT3, 3BC,
3BC will not be available. IRQ7
Port Definition Sets the mode for the parallel port. Standard AT (Centronics),
Standard AT: Normal mode (AT compatible) Bidirectional (PS-2),
Bi-directional: Bi-directional mod (PS/2 Enhanced Parallel (EPP),
compatible) Extended Capabilities(ECP)
Enhanced Parallel (EPP): EPP mode
Extended Compabilities (ECP): ECP mode
(requires DMA channel)
DMA Setting for Fast If ECP mode has been selected, then DMA DMA1, DAM3
IR default is DMA1.
42 Chapter 2
Legacy USB Support
Disabled: Disable support for Legacy Universal Serial Bus.
Enabled: Enable support for Legacy Universal Serial Bus.
FIR Ports
LPT Port
Legacy USB
( ) DMA1
Legacy USB keyboard Floppy Disk USB Mouse Support
<Space> for Enable or Disable
Chapter 2 43
Security
The Security screen contains parameters that help safeguard and protect your computer from
unauthorized use.
Password On Boot
OK Cancel
The table below describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
44 Chapter 2
Parameter Description Option
Password on Boot Defines whether a password is required Disabled/Enabled
or not while the events defined in this
group happened. The following sub-
options are all requires the Supervisor
password for changes and should be
grayed out if the user password was used
to enter setup.
Allows the user to specify whether or not
a password is required to boot.
Chapter 2 45
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable
devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM
in module bay.
Please select the order of the boot devices
Boot Device
---------------------------------------Boot Device--------------------------------------
OK Cancel
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
46 Chapter 2
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
OK Cancel
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
Parameter Description
Exit Saving Changes Allows the user to save changes to CMOS and reboot the system.
Exit Discarding Allows the user Discards changes made and exits System Setup.
Changes
Load Setup Default Loads default settings for all parameters (same as t ).
Discard Changes Allows the user to discard previous changes in CMOS Setup.
Chapter 2 47
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
! New versions of system programs
! New features or options
! Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.
NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does
not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Flash.
1. Prepare a bootable diskette.
2. Copy the Flash utilities to the bootable diskette.
3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
48 Chapter 2
Chapter 3
Chapter 3 49
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Remove the battery pack.
50 Chapter 3
Disassembly Procedure Flowchart
S ys te m
Jx1 Ix 2 H x1
Lx2
Kx4
HDD Door
O D D M o d u ile O D D P a n e l As s y HD D C over H D D M o d u le
S u b -As s y
B x2
K e yb o a rd
C x2
K /B S u p p o rt
P la te As s y
P x4
Ax 1 6 D x13
D is p la y As s y L o g ic As s y
E x1 Fx2
L o g ic U p
L o g ic L o c u As s y V G A B o a rd M D C B o a rd
As s y
L C D C o a x ia l
H in g e L As s y H in g e R As s y
C a b le
M x2 N x1 O x2 G x21
L o g ic u p
S u b -W o o fe r S D B o a rd M /B B o a rd
S u b -As s y
LC D C over LC D B ezel
LC D Panel
S u b -As s y S u b -As s y
T P S u p p o rt H in g e S a d d le R H in g e S a d d le L
Speaker L Speaker R D e c o P la te T P F P C As s y
As s y As s y As s y
F ro n t B u tto n F ro n t B u tto n L o g ic U p
T P B o a rd T H M L F a n As s y L C M B o a rd As s y
B o a rd B o a rd F F C S u b -As s y
Item Description
A M2.5x5
M2.0x4
B M2.5x3
C M2.5x4
D M2.5x10
M2.5x4
Chapter 3 51
Item Description
E M2.5x14
F M2.0x4
G M2.5x4
H M2.5x14
I M2.5x10
J M2.5x5
K M3.0x3
L M2.0x3
M 2.5x4
N M2.5x4
O M2.5x5
P M2.5x4
52 Chapter 3
Aspire 2000 Disassembly Procedure
This section will guide you how to disassemble the system when you need to perform system service.
Please also refer to the disassembly video, if availabled.
CAUTION: Before you proceed,make sure you have turned off the system and all peripherals connected.
Chapter 3 53
Disassemble the Middle Cover Board
1. Remove the one screw.
2. Detach the middle cover from the unit with the flat screw driver.
3. Disconnect the system cable from the middle cover board.
4. Remove the two screws to release the middle cover board.
5. Then detach the middle cover board from cover.
54 Chapter 3
Disassemble the LCD
1. Remove the one screw from the LVDS board.
2. Pull the LCD coaxial board and the cable from the system.
3. Remove the two screws from the hinge on each side to release the LCD panel.
4. Pull the entire LCD module from the system.
Chapter 3 55
Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board)
1. Remove the seven screws to release the touchpad supporter bracket.
2. Disconnect the touchpad FPC connector.
3. Disconnect the cable as highlights.
4. Then detach the touchpad bracket from the position.
5. Detach the touchpad PC from the module.
6. Disconnect the bluetooth board FFC connector.
7. Remove the two screws to release the bluetooth board.
8. Take the bluetooth board from the system.
9. Remove the one screw to release the LCM board.
10. Detach the LCM board from the system.
56 Chapter 3
Disassemble the Main Unit ( Speakers, Fan, Thermal and CPU)
1. Remove the one screw to release the up hinge saddle.
2. Remove the three screws to release the bottom hinge saddle.
3. Detach the right hinge saddle from the case.
4. Remove the two screws to release the right hinge saddle.
5. Take the right speaker from the opsition.
6. Remove the one screw to release the CPU fan from the hinge saddle.
7. Take the CPU fan from the hinge saddle.
Chapter 3 57
Disassemble the Main Unit ( VGA, Card Reader, Sub-Woofer and Mainboard)
1. Remove the one screw to release the VGA bracket.
2. Detach the VGA module from the mainboard.
3. Separate the VGA bracket and the VGA board.
58 Chapter 3
Disassemble the LCD Module
1. Remove the screws on each side.
2. Detach the bezel from the LCD panel.
3. Remove the screws located on the different side.
4. Detach the LCD panel from the cover.
5. Take the antenna away from the position to release the inverter board.
6. Disconnect the LCD coaxial cables.
7. Remove the four screws to release the left LCD bracket.
8. Take the left LCD bracket from the panel.
9. Remove the four screws to release the right LCD bracket.
10. Take the right LCD bracket from the panel.
Chapter 3 59
Disassemble the ODD Module
1. Remove the two screws to separate the ODD drive.
2. Detach the ODD bracket.
3. Detach the ODD door.
60 Chapter 3
Chapter 4
Troubleshooting
Symptoms (Verified) Go To
Power failure. (The power indicator does Power System Check
not go on or stay on.)
POST does not complete. No beep or error Insyde MobilePro BIOS POST Beep Code
codes are indicated. and POST Messages
Undetermined Problems
POST detects an error and displayed Insyde MobilePro BIOS POST Beep Code
messages on screen. and POST Messages
Other symptoms (i.e. LCD display problems Insyde MobilePro BIOS POST Beep Code
or others). and POST Messages
Symptoms cannot be re-created Use the customer-reported symptoms and
(intermittent problems). go to Insyde MobilePro BIOS POST Beep
Code and POST Messages on page 67
Intermittent Problems
Undetermined Problems
Chapter 4 61
System Check Procedures
External Diskette Drive Check
Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic
diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean
the heads. If the FDD still does not function properly after cleaning, go to next step.
2. Boot from diagnostic program.
3. If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains:
1. Reconnect the external diskette drive module.
2. Replace the external diskette drive module.
3. Replace the main board.
62 Chapter 4
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the main board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the keyboard cables.
2. Replace the keyboard.
3. Replace the main board.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
Currently, we do not provide memory test program. However, if you need to check memory but have no testing
program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware
BurnIn Test V.3.0. You may test the memory with this program under Window XP environment.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Chapter 4 63
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: 19V
Pin 2: 0V, Ground
64 Chapter 4
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1. Check out the Power Options in control Panel
2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3. Repeat the steps 1 and 2, for both battery and adapter.
4. This helps you identify first the problem is on recharging or discharging.
From Hardware:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
4. If the voltage is within the normal range, run the diagnostic program.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up,
replace the DC/DC charger board.
Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1. After rebooting, run Touch pad/PS2 Mode Driver.
2. Run utility with the PS/2 mouse function and check if the mouse is working.
3. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.
4. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the
main board properly.
5. If there is still an error after you have connected the touch pad FPC to the main board properly, then
replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.
6. Replace switch board.
7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Display Check
1. Connect an external display to the computers external monitor port, the boot the computer. The computer
can automatically detect the external display. Press Fn+ p to switch to the external display.
2. If the external display works fine, the internal LCD may be damaged. Then perform the following steps:
Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem
still exists, go to next step.
Replace the inverter board, then run the display test program again. If the problem still occurs, go
on next step.
Replace the LCD module with a new one then run the display test again. If the probelm still
happens, continue next step.
Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem
Chapter 4 65
still occurs, continue next step.
Replace the CPU with another of the same specifications. If the problems still occurs, go to next
step.
The main board may be damaged. Replace main board.
3. If the external monitor has the same problem as the internal monitor, the main board may be damaged.
Please insert the diagnostic disk and run the display test program and go through the sub-steps under
step 2.
Sound Check
To determine if the computers built-in speakers are functioning properly, perform the following steps. Before
you start the steps below, adjust the speaker volume to an appropriate level.
1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source
devices. If all have the same problem, continue next step.
2. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the
main board may be defective or damaged. Replace the main board.
3. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main
board. If the speaker is still a malfunction, go on next step.
4. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers.
If the problem still occurs, then replace the main board.
66 Chapter 4
Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see Undetermined Problems on page 73.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Chapter 4 67
Beep Code Message Description
N/A PARITY ERROR AT UNKNOWN Parity error during memory test at unknown
LOCATION location.
N/A PARITY ERROR AT LOCATION Parity error during memory test at the
XXXXXX indicated location.
N/A NO INTERRUPTS FROM TIMER Timer 0 of the clock timer controller does
0 not generate system interrupts correctly.
N/A UNEXPECTED AMOUNT OF The system memory size does not match
MEMORY - RUN SCU with the CMOS record.
N/A CLOCK NOT TICKING The system clock does not working
CORRECTLY correctly.
N/A TIME/DATA CORRUPT - RUN The time/date information in CMOS is
SCU invalid.
N/A MACHINE IS LOCKED - TURN The keyboard operation is locked.
KEY
N/A BOOT SECTOR 0 HAS The boot sector of the hard disk has been
CHANGED changed, probably because of a virus
attack.
N/A Suspend-to-Disk partition No Suspend-to-Disk partition found.
MISSING!
N/A Hard Disk ERROR! Access to the Suspend-to-Disk partition
failed.
N/A Suspend-to-Disk partition No Suspend-to-Disk partition signature
signature NOT FOUND! found.
N/A Suspend-to-Disk partition size The capacity of the Suspend-to-Disk
TOO SMALL! partition is not enough.
N/A MEMORY SIZE HAS CHANGED The memory size has changed after
-- REBOOTING previous Suspend-to-Disk operation.
68 Chapter 4
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Indicator-Related Symptoms
Power-Related Symptoms
Chapter 4 69
PCMCIA-Related Symptoms
Memory-Related Symptoms
Speaker-Related Symptoms
70 Chapter 4
Power Management-Related Symptoms
Peripheral-Related Symptoms
Keyboard/Touchpad-Related Symptoms
Chapter 4 71
Modem-Related Symptoms
72 Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the diagnostic test for several times to isolate the problem.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 4 73
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
! Non-Acer devices
! Printer, mouse, and other external devices
! Battery pack
! Hard disk drive
! DIMM
! CD-ROM/Diskette drive Module
! PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
! Main board
! LCD assembly
74 Chapter 4
Chapter 5
Top View
Item Description
JP1 CRT
JP2 Parallel Port
JP3 TV-Out Connector
JP4 RJ11/45 Connector
JP5 1394 Connector
JP6/7/8 USB Connector
JP9 Modem Connector
JP11 PCMCIA Connector
JP12/13 AGP Connector
JP15 FAN Connector
JP16 MDC Connector
JP17 System Connector
JP18 R-SPK Connector
JP19 L-SPK Connector
JP20 T/P Connector
JP21 KB Connector
JP22 SO-DIMM1 Connector
JP23 CD-ROM Connector
JP25 HDD Connector
JP32 Cardreader Connector
Chapter 5 75
Item Description
JP34 Subwoofer Connector
JP35 Bluetooth Connector
U9 CPU
U12 North Bridge
U8 South Bridge
PCN2 AC Jack
PCN3 Battery Connector
76 Chapter 5
Bottom View
Item Description
JP28 Mini-PCI Connector
JP30 SO-DIMM0 Connector
Chapter 5 77
Chapter 6
Chapter 6 77
Exploded Diagram
78 Chapter 6
Chapter 6 79
Picture No. Part Name/ Description Part Number
ADAPTER
N/A ADAPTER W/LED -DELTA 65W ADP-65B AP.A1401.001
ADAPTER W/O LED - LITEON 65W PA- AP.T3503.001
1650-02CR
BATTERY
BATTERY LI-ION 12 CELLS-PANASONIC BT.A1405.001
GC86503PAJ0 BT.A1401.001
BATTERY LI-ION 12 CELLS-SAMSUNG
GC86508SMG0
BOARDS
MODEM BOARD AMBIT T60M283 54.A14V5.001
80 Chapter 6
Picture No. Part Name/ Description Part Number
LCD INVERTER 19.A14V5.001
CABLES
CARD READER WIRE SET 50.A14V5.001
Chapter 6 81
Picture No. Part Name/ Description Part Number
COVER/CASE/BRACKET ASSSEMBLY
MIDDLE COVER 42.A14V5.001
82 Chapter 6
Picture No. Part Name/ Description Part Number
LCD BEZEL 42.A14V5.008
CPU/PROCESSOR
N/A INTEL PENTIUM-M(BANIAS)1.4GHZ KC.BS001.14G
1M/400MHZ FSB
INTEL PENTIUM-M(BANIAS)1.5GHZ KC.BS001.15G
1M/400MHZ FSB
INTEL PENTIUM-M(BANIAS)1.6GHZ KC.BS001.16G
1M/400MHZ FSB
INTEL PENTIUM-M(BANIAS)1.7GHZ KC.BS001.17G
1M/400MHZ FSB
INTEL PENTIUM-M(BANIAS)1.8GHZ KC.BS001.18G
1M/400MHZ FSB
DVD/CDRW DRIVE
N/A DVD/CDRW COMBO MODULE HLDS 6M.A14V5.001
(SLOT IN)(GCC4241N)
DVD/CDRW COMBO DRIVE HLDS (SLOT KO.02406.003
IN)(GCC4241N)
Chapter 6 83
Picture No. Part Name/ Description Part Number
DVD/CDRW COMBO BEZEL FOR 42.A14V5.004
HLDS(TRAY)
84 Chapter 6
Picture No. Part Name/ Description Part Number
HDD TOP COVER 33.A14V5.005
KEYBOARD
KEYBOARD ARABIC KB.A1402.011
KEYBOARD BELGIUM KB.A1402.013
KEYBOARD CHINESE KB.A1402.005
KEYBOARD CZECH KB.A1402.015
KEYBOARD DANISH KB.A1402.018
KEYBOARD FRENCH KB.A1402.006
KEYBOARD GERMAN KB.A1402.003
KEYBOARD ITALIAN KB.A1402.004
KEYBOARD NORWEGIAN KB.A1402.017
KEYBOARD PORTUGUESE KB.A1402.010
KEYBOARD SPANISH KB.A1402.009
KEYBOARD SWEDEN KB.A1402.014
KEYBOARD SWISS/G KB.A1402.008
KEYBOARD THAI KB.A1402.012
KEYBOARD UK KB.A1402.002
KEYBOARD US INTERNALTION KB.A1402.001
KEYBOARD HUNGAIAN KB.A1402.016
KEYBOARD CANADIAN FRENCH KB.A1402.007
KEYBOARD RUSSIAN KB.A1402.019
LCD MODULE
ASSY LCD MODULE 15.4 WXGA 6M.A14V5.004
SAMSUNG (LTN154I1-L02)
ASSY LCD MODULE 15.4 WXGA CMO 6M.A14V5.005
(LTN154X1-L02)
ASSY LCD MODULE 15.4 WXGA LG 6M.A14V5.006
(LTN154W01-A3)
ASSY LCD MODULE 15.4 WXGA CPT
6M.A14V5.007
(CLAA154WA01)
ASSY LCD MODULE 15.4 WSXGA LG
(LP154W02-A1) 6M.A14V5.008
ASSY LCD MODULE 15.4 WSXGA
SAMSUNG (LTN154P1-L02) 6M.A14V5.009
LCD
Chapter 6 85
Picture No. Part Name/ Description Part Number
LCD 15.4 WXGA SAMSUNG LK.15406.001
(LTN154I1-L02)
LCD 15.4 WXGA CMO LK.1540D.001
(LTN154X1-L02)
LCD 15.4 WXGA LG LK.15408.001
(LP154W01-A3)
LCD 15.4 WXGA CPT LK.1540A.001
(CLAA154WA01)
LCD 15.4 WSXGA LG LK.15408.002
(LP154W02-A1)
LCD 15.4 WSXGA SAMSUNG LK.15406.002
(LTN154P1-L02)
MAINBOARD
MAINBOARD W/PCMCIA SLOT, W/O MB.A1402.001
CPU, MEMORY
MEMORY
N/A 256MB DDR333 HYS64D32020GDL-6-B KN.25602.009
INFINEON
256MB DDR333 HYS64D64020GBDL-6-B KN.51202.007
INFINEON
256MB DDR333 MT8VDDT3264HDG- KN.25604.009
335C3 MICRON
512MB DDR333 MT16VDDS6464HDG-
KN.51204.006
335C3 MICRON
256MB DDR333 NT256D64SH8BAGM-6K
NANYA KN.25603.009
512MB DDR333 NT512D64S8HBAFM-6K KN.51203.005
NANYA
FAN
FAN 23.A14V5.001
HEATSINK
THERMAL MODULE 60.A14V5.004
86 Chapter 6
Picture No. Part Name/ Description Part Number
POINTING DEVICE
TOUCHPAD 56.A14V5.001
READER
4 IN 1 CARD READER BOARD 55.A14V5.006
SPEAKER
SPEAKER SET (R&L) - VECO 6K.A14V5.001
SUB-WOOFER-FORTUNE 23.A14V5.002
MISCELLANEOUS
N/A LCD RUBBER 47.A14V5.001
LCD SCREW PAD 47.A14V5.002
RUBBER FOOT 47.A14V5.003
SCREW LIST
N/A SCREW,JIM M2.0X4 86.A14V5.001
SCREW,JIM M2.5X4 86.A14V5.002
SCREW,JIM M2.5X5 86.A14V5.003
SCREW,JIM M2.5X10 86.A14V5.004
SCREW,JIM M2.5X14 86.A14V5.005
SCREW,JIM M3.0X3 86.A14V5.006
SCREW,JPM M2.0X8 (Ni) 86.A14V5.007
SCREW,JPM M2.0X6 (Ni) 86.A14V5.008
SCREW,JACK SCREW 86.A14V5.009
SCREW,M2.5X5 86.A14V5.010
SCREW,SPECIAL SCREW 86.A14V5.011
Chapter 6 87
Appendix A
Appendix A 88
Appendix B
Appendix B 89
Microsoft Windows XP (Home) Environment Test
90 Appendix B
Component Manufacturer Specifications
802.11b (Mini-PCI) Intel Centrion WM3B2100NA_MOW
Modem(MDC) Ambit T60M283
Windows XP Home Microsoft w/SP1
Windows XP Pro Microsoft w/SP1
Slimline 65W AC Adapter LITEON PA-1650-02CR
Delta ADP-65B
Appendix B 91
Appendix C
Appendix C 92
93 Appendix C