Shriram Institute OF Management Technology: A Project ON 4P'S IN Flexituff
Shriram Institute OF Management Technology: A Project ON 4P'S IN Flexituff
Shriram Institute OF Management Technology: A Project ON 4P'S IN Flexituff
OF
MANAGEMENT TECHNOLOGY
A
PROJECT
ON
4PS
IN
FLEXITUFF
2 Research Methodology
30
2.1 Methods of Data Collection
30
2.2 Sampling
30
2.3Hypothesis and About Questionnaire
5 Conclusions 59
7 Bibliography 61
PREFACE
This project is meant to know the Human Resource Policies in the organization.
The HR Policies are a tool to achieve employee satisfaction and thus highly
motivated employees. The main objective of various HR Policies is to increase
efficiency by increasing motivation and thus fulfill organizational goals and
objectives.
2
ACKNOWLEDGEMENT
I take the opportunity to express my gratitude to all of them who in some or other way helped
me to accomplish this challenging project in Agron Remedies Private Limited, Kashipur
(Uttarakhand). No amount of written expression is sufficient to show my deepest sense of
gratitude to them.
I also acknowledge with a deep sense of reverence, my gratitude towards my parents and
member of my family, who has always supported me morally as well as economically.
At last but not least gratitude goes to all of my friends who directly or indirectly helped me to
complete this project report.
SANDEEP KUMAR
3
DECLARATION
I, hereby declare that all the information furnished in this PROJECT, is my
original work containing authentic facts. This piece of work is only being
submitted to INSTITUTE OF MANAGEMENT AND TECHNOLOGY in the
partial fulfillment for the degree Bachelors Of Business Administration
SANDEEP KUMAR
4
EXECUTIVE SUMMARY
My internship at Deepak Nitrite Limited, mahuakhera ganj kashipur was a great
exposure to the industry. After going through my summer training, I had a
firsthand experience of how an industry as well as HR department functions.
INTRODUCTION OF PROJECT
This project is about the HR Policies in Deepak Nitrite Limited. The HR
Policies in an organization helps every individual to raise his/her potential in all
facets by helping him to be satisfied and secured about his present and future.
PROJECT TITLE
The title of the project is HR Policies and Its Implementation in Deepak Nitrite
Limited. As the name indicates it is the study of the HR Policies prevalent in
the organization.
ORGANISATION
Deepak Nitrite began with a vision to support the countrys drive towards self
sufficiency and import substitution in 1970. What began as a fully indigenous
sodium nitrite and sodium nitrate plant in mahuakhera ganj kashipur, has now
grown into a globally proactive company with a presence in over 20 countries ,
including USA, European Union & East European nations, Japan, ASEAN
countries, South Korea and South America. This has led to a paradigm shift
from low value bulk chemicals and intermediates to high value fine and
specialty chemicals based on our core expertise as well as lateral and vertical
integration of our existing products, exploring downstream derivatives.
With a strong focus on customer satisfaction, the company has set up Custom
Manufacturing services to meet specific needs of end users. Our capabilities
extend to the manufacture of high-value, specialty products either based on our
own end products or developed especially for our users.
DNL has been ranked amongst the top 500 Body corporates by Dun and
Bradstreet for the last three years.
6
INTRODUCTION
7
ABOUT THE ORGANIZATION
Deepak Nitrite began with a vision to support the countrys drive towards self
sufficiency and import substitution in 1970. What began as a fully indigenous
sodium nitrite and sodium nitrate plant in mahuakhera ganj kashipur, has now
grown into a globally proactive company with a presence in over 20 countries ,
including USA, European Union & East European nations, Japan, ASEAN
countries, South Korea and South America. This has led to a paradigm shift
from low value bulk chemicals and intermediates to high value fine and
specialty chemicals based on our core expertise as well as lateral and vertical
integration of our existing products, exploring downstream derivatives.
With a strong focus on customer satisfaction, the company has set up Custom
Manufacturing services to meet specific needs of end users. Our capabilities
extend to the manufacture of high-value, specialty products either based on our
own end products or developed especially for our users.
DNL has been ranked amongst the top 500 Body corporates by Dun and
Bradstreet for the last three years.
8
VISION & MISSION
The purpose of all human activity is to make life better. DNL believes in
improving life through innovative science. Through innovations, we constantly
endeavor to bring better products and processes that bring greater value to
society
Core Purpose
Vision
Corporate Values
Respect for Life: the company believes that life in all its forms must be
respected. We respect and value our people. Our employees are our value
creators whose efforts, creativity and bond we cherish. Our customers, who
reward us for our value creation and our stakeholders, who are committed to us
in our endeavor to improve life. We also recognize and respect our environment
and take every effort to preserve it.
9
VALUE STATEMENT
Integrity We are open, ethical, transparent & uncomprising in our
work.
Decisivenes
s Set a goal, analyze the facts and work on alternatives and
conclude them in fixed time frame.
Commitmen We keep all promises made within and outside the company.
t
The commitment towards this is apparent from the fact that DNL has a total
manpower of 85 persons supporting the Quality and Technical functions at its
various manufacturing facilities.
All its products are manufactured in accordance with the current acceptable
world standards. All its manufacturing facilities have been upgraded conforming
to the current ISO: 9001:2000 standard, from the earlier ISO: 9002:1994
standard, and are now certified by KPMG for ISO: 9001:2000 standard..
The above practices help in achieving strict compliance with statutory standards
laid down by the regional Pollution Control Authorities for plant effluent and
emission quality.
11
FACILITIES
Deepak Nitrite Limited has five manufacturing facilities at different locations in
the Western part of India that have a logistic advantage being within six hours
from a major port.
Each of the facilities has DCS controlled operations. The company's main
strengths are Nitration, Chlorination and Hydrogenation.
The company also has the technical capabilities to carry out the following
reactions at its plants.
Each manufacturing facility has a proper ETP to ensure that the COD and BOD
levels of the discharge are maintained as per the prescribed standards set by the
Pollution Control Boards.
12
RESEARCH AND DEVELOPMENT
At Deepak Nitrite, R&D is the key to survival and growth, given that a fast
paced global environment results in ever changing customer needs and new
products and processes drain away competitiveness.
From mere quality issues, Deepak Nitrite has now moved into the field of
customized chemicals, newer technologies, expanding applications that satisfy
customers.
To that end we have a central R&D facility, the Deepak Research &
Development Centre (DRDC) at Pune that has been approved by the
Government of India., Dept. of Science & Technology. DRDC has a
sophisticated analytical laboratory and facilities for testing new technologies
and new products.
13
BOARD OF DIRECTORS
Shri C. K. Mehta, Chairman
He is the founder of the Company and is associated with it since 2nd May 1970,
right from the date of inception of the Company. He is a well known
industrialist, having 46 years of versatile experience in the Chemical Trade and
Industry and is also founder of Deepak Fertilisers and Petrochemicals
Corporation Limited. He is the Chairman of both the Companies.
Shri M. R. B. Punja
14
Shri Hasmukh Shah
15
Shri Bergis Desai
Shri Berjis Desai is a Solicitor and a Managing Partner of M/s. J. Sagar &
Associates, a renowned firm of Solicitors & Advocates. He has extensive
experience as an arbitrator and counsel in the field of Corporate Laws and also
in international commercial & domestic arbitration. He has also worked as a
journalist with a leading Indian daily and continues to be a columnist in the
Indian newspapers. He is a member of American Arbitration Association, The
Bombay Incorporated Law Society and an Arbitrator at The London Court of
International Arbitration
Shri Sudhir Mankad has done MA in History from Delhi University and
Diploma in Development Studies from Cambridge University. He was in the
Indian Administrative Services (IAS) from 1971 to 2007. He has held various
important positions in Government of India including various top level positions
in Government of Mahuakhera ganj kashipur as Principal Secretary, Finance
Department, Principal Secretary, Education Department, MD Mahuakhera ganj
kashipur Alkalis and Chemicals Ltd., Joint MD, Mahuakhera ganj kashipur
Industrial Investment Corporation, and Director of Higher Education. He had
also been the Chairman of Mahuakhera ganj kashipur Industrial Power
Company Ltd. and Mahuakhera ganj kashipur Maritime Board (GMB) in past.
16
ACHIEVEMENTS
DNL has many a firsts to its credit and these have been earned through its
constant endeavour for identification of products that are required by the end
user industries. DNL's R&D centre in Pune aims to provide specialized products
that add value and enhance every aspect of life.
o Sir P. C. RAY Award for the Best Chemical Manufacturing Unit in India
o Awarded the "EXPORT HOUSE" status by the Govt. of India in 1998 and
is in force till date.
o The Federation of Indian Chambers of Commerce and Industry (FICCI)
award was presented, by the then Prime Minister of India, Mr. I. K.
Gujral, to the then Vice-Chairman of DNL Mr. C. K. Mehta 1997-98.
o The company won the Certificate of Merit, at the "ENVIROTECH '93",
for sustainable development for adopting environment friendly practices
'in house' for the treatment and disposal of the effluent generated at its
various manufacturing facilities, from the CHEMTECH Foundation,
India. The company is one of the first to display the figures of the
pollution emitted at the gate of each of its manufacturing facilities on a
daily basis.
17
MILESTONES
In a short span of 30 years DNL has steadily climbed the steps of excellence and
is continuing in its efforts to reach the top and be the best. Mentioned here are
some of its milestones:
18
DNL PRODUCT RANGE
With years of expertise, a track record of innovation and indigenous
development, Deepak Nitrite produces a spectrum of chemicals. We cater to a
wide range of industries including Colourants, Agrochemicals, Pharmaceuticals,
Rubber, Speciality & Fine chemicals and have the worlds largest chemical
companies as our customers.
Deepak Nitrite is the world leader in 2, 4 Xylidine and 2, 6 Xylidine and the
second largest producer of DASDA. We also manufacture a wide range of
intermediates for use in industrial explosives, paints, cosmetics, lubricants,
polymers, optical brighteners, photographic chemicals, petroleum additives,
specialty fibres and water treatment chemicals.
Products manufactured are tailor made as per the needs and specific
requirements of the customer.
20
Oxybenzone, 2 hydroxy-4-
Benzophenone-3 [131-57-7]
methoxybenzophenone
Benzotriazole 1,2,3-Benzotriazole, 1H-Benzotriazole [95-14-7]
Beta-Resorcylic acid 2,4-Dihydroxybenzoic Acid [89-86-1]
6-Amino-m-toluenesulfonic acid,
4B acid [88-44-8]
6-Amino-3-toluenesulphonic acid
Blue 3 G Nitrate salt [73570-52-2]
Zinc salt [33203-82-6]
Benzene-1,3-disulphonic acid disodium salt,
BDSA-DSS [831-59-4]
Benzene-m-disulphonic acid disodium salt
DHBP 2,4-Dihydroxybenzophenone [131-56-6]
DMMAP Dimethyl-m-aminophenol, [99-07-0]
3-Dimethylaminophenol
GC (Guanidine carbonate) Guanidinium carbonate [593-85-1]
Hydroxylamine free base HA Base [7803-49-8]
Hydroxylamine HCl HAHCl, Hydroxylamine hydrochloride [5470-11-1]
Hydroxylamine sulphate HAS, Oxammonium sulphate [10039-54-0]
HAOSA Hydroxylamine O-Sulphonic Acid [2950-43-8]
Ink Blue Acid Blue 93, Aniline blue [66687-07-8]
MAP m-Aminophenol, 3-Aminophenol [591-27-5]
MCA m-Chloroaniline, 3--Chloroaniline [108-42-9]
MEHQ Mono methyl ether of Hydroquinone [150-76-5]
MEKO Methyl ethyl ketoxime, MEK Oxime [96-29-7]
MIBKO Methyl isobutyl ketoxime, MIBK oxime [96-29-7]
N-O-Alkylated
N,O-Alkylated-HA
Hydroxylamines
N-Alkylated Aminophenols N-Alkylated-MAP
NEMT N-Ethyl-m-toluidine, N-Ethyl-3-toluidine [102-27-2]
NEOT N-Ethy-o-toluidine, N-Ethyl-2-toluidine [94-68-8]
OA o-Anisidine, 2-Anisidine [90-04-0]
o-Nitroanisole 2-Methoxynitrobenzene [91-23-6]
O Toluidine 5 Sulfonic Acid O Toluidine 5 Sulfonic Acid [98-33-9]
OPDA o-Phenylenediamine, 2-Phenylenediamine [95-54-5]
OCA o-Chloroaniliner,2-Chloroaniline [95-51-2]
PCA p-Chloroaniline, 4-Chloroaniline [106-47-8]
PANA Phenyl-alpha-naphthylamine [90-30-2]
Pararosaniline hydrochloride Basic Red 9, C.I. 42500 [569-61-9]
Rhodamine B Base Solvent Red 49 [509-34-2]
MBA m-Bromo Anisole [2398-27-0]
21
PBA p-Bromo Anisole [104-92-7]
2,5 DCA 2,5 Dichloro Aniline ( 2,5 DCA) [95-82-9]
3,4 DCA 3,4 Dichloro Aniline [95-76-1]
3,3 DCBH 3,3 Dichloro Benzidine Hydrochloride [612-83-9]
2 Chloro P. Phenylene
2 Chloro P. Phenylene Diamine [6219-71-2]
Diamine
4 NADAPSA 4 Nitro 4 Aminophenylamine 2 Sulfonic Acid [91-29-2]
Substituted keto acids
Mix Xylidine
22
STRUCTURE OF HR DEPARTMENT
NITIN V ASALKAR
SR. MANAGER HR&
ADMINISTRATION
23
ABOUT THE TOPIC
HUMAN RESOURCE POLICIES
Human Resource Policies refers to principles and rules of conduct which
formulate, redefine, break into details and decide a number of actions that
govern the relationship with employees in the attainment of the organization
objectives.
24
FORMULATING POLICIES
There are five principal sources for determining the content and meaning of
policies:
25
BENEFITS OF HR POLICIES
Organizations should have personnel policies as they ensure the following
benefits:
a. The work involved in formulating policies requires that the management
give deep thought to the basic needs of both the organization and the
employees. The management must examine its basic convictions as well
as give full consideration to the prevailing practices in other
organizations.
b. Established policies ensure consistent treatment of all personnel
throughout the organization. Favoritism and discrimination are, thereby,
minimized.
c. Continuity of action is assured even though top management personnel
change. The CEO of a company may possess a very sound personnel
management philosophy. He/she may carry the policies of the
organization in his/her head, and he she may apply them in an entirely
fair manner. But what happens when he/she retires? The tenure of office
of nay manager is finite. But the organization continues. Policies promote
stability.
d. Policies serve as a standard of performance. Actual results can be
compared with the policy to determine how well the members of the
organization are living upto the professional intentions.
e. Sound policies help build employee motivation and loyalty. This is
especially true where the policies reflect established principles of fair
play and justice and where they help people grow within the organization.
f. Sound policies help resolve intrapersonal, interpersonal and intergroup
conflicts.
26
PRINCIPLES OF HR POLICY
2. Principle of scientific selection to select the right person for the right
job.
7. Principle of dignity of labour to treat every job and every job holder
with dignity and respect.
27
OBJECTIVES OF STUDY
1. To study the HR Policies of the company.
2. To study the amendments made in the HR Policies of Deepak nitrite Ltd.
since the time of incorporation.
3. To incorporate the amendments in the base policy and prepare a final policy.
4. To design a HR Policy manual for the company with special emphasis on the
Managerial Service Conditions.
SCOPE OF STUDY
1. In any organization human resource is the most important asset. In
todays current scenario, Deepak Nitrite Ltd. is a very large manufacturer
and marketer of chemical.
3. So the project has wide scope to help the company to perform well in
todays global competition.
4. The core of the project lies in analyzing and assessing the organization
and to design an HR POLICY manual for the organization.
28
RESEARCH METHODOLOGY
2
RESEARCH METHODOLOGY
The researcher has chosen the questionnaire methods of data collection due to
limited time in hand. While designing data-collection procedure, adequate
safeguards against bias and unreliability must be ensured. Researcher has
examined the collected data for completeness, comprehensibility, consistently
and reliability.
Researcher has also gathered secondary data which have already been collected
and analyzed by someone else. He got various information from journals,
historical documents, magazines and reports prepared by the other researchers.
For the present piece of research the investigator has used the following
methods:
Questionnaire
Interview
Observation
2. SAMPLE SIZE
3. HYPOTHESIS OF PROJECT
Human Resource Policies provided by the organization of employees works
as an agent for the growth of employees and also motivates the employees to
perform well i.e. employee performance and satisfaction is the valuable
outcome of sound of HR Policies of the organization.
The various HR Policies in Deepak Nitrite Ltd. makes the employees enthusiastic
towards work.
30
HR POLICIES IN
DEEPAK NITRITE
LIMITED
31
OBJECTIVES
Impart such induction, orientation and training as to match the individual to the task
and inculcate a high sense of organizational loyalty.
Provide facilities for all round of growth of individual by training in and
outside the organization, reorientation, lateral mobility and self-development
through self-motivation.
Groom every individual to realize his potential in all facets while contributing to
attain higher organizational and personal goals.
Build teams and foster team-work as the primary instrument in all activities.
Recognize worthy contributions in time and appropriately, so as to maintain a
high level of employee motivation and morale. Appraisals and promotions shall
be ethical and impartial.
Implement equitable, scientific and objective system of rewards, incentives and
control.
Contribute towards health and welfare of employees.
MANAGEMENT REVIEW:
Management review meeting is held every six months at the Group Review.
Meet is conducted from time to time to ensure the suitability, adequacy and
effectiveness of the HR Policies.
32
CORRECTIVE ACTION FOR NON CONFORMANCE:
Non conformance to the policies mentioned is reviewed by the Group HR
Cell, respective CEO and HR Head of the company. The review will
suggest remedial measures to avoid repetition of the non conformance
through elimination of the root causes for the same.
Board of Directors is kept informed of the review and action plans decided to avoid
the non conformance in the ensuing monthly meeting.
Documents are reviewed and approved for adequacy by Corp. HR prior to issue.
The various procedures that form the HR Policy of the Organization are:
A brief preview of the above mentioned policies and the various objectives that
these policies aim to achieve are given in the subsequent chapters.
Due to high level of secrecy maintained in the organization, the policies given
below are according to my understanding and interpretation of the subject.
33
1. RECRUITMENT POLICY
In Deepak Group, recruitment and selection of personnel is
explicitly based on the criteria of their knowledge, skills and
attitudes, so as to secure super achievers and nurture them to excel
in their performance.
All fresh candidates are absorbed only after satisfactory completion of
appropriate training.
All direct recruitment is through the HR department.
Detailed selection procedures as decided from time to time are adhered to
without any compromise.
Above procedures shall undergo continuous refinement through evaluation
and feedback.
At Deepak Group, new recruits imparted such induction, orientation,
training and placement so as to individuals to the task and inculcate a
high sense of organizational loyalty.
The HRD Department and the concerned heads of parent
departments prepare a well-structured Induction Program to
acquaint the new recruits with the people, organizational structure,
and interface between different departments, functions and culture
of the organization.
The Induction Program is formulated to suit the position of the candidate and
necessary to be provided to him.
At Deepak Group, facilities are provided for all-round growth of
individuals through lateral mobility. This shall enhance their
employability as well as equip them to shoulder higher
responsibilities.
Systematic Job Rotation from time to time shall have a revitalizing effect on
the individual as well as the organization.
All promotions to the level of HODs will be considered only when an
individual has undergone rotation through at least 2 sections.
34
4. PERFORMANCE APPRAISAL POLICY
Performance Appraisal grooms every individual to realize his potential
in all facets by helping to identify and achieve his personal goals within
the framework of organizational objectives.
Appraisals shall be ethical and impartial so as to recognize worthy
contributions appropriately and in time in order to maintain a high level
of employee motivation and morale.
The Performance Appraisal Systems aims at integration of individual and
organizational goals.
5. COUNSELLING
Career Planning system in Deepak Group is aimed at developing
people of the right caliber to meet present and future needs of the
organization. It shall be an essential ingredient for Succession
Planning.
The mandatory factors to be considered prior to career planning shall be:
35
7. SUCCESSION PLANNING POLICY
Human Resource Information Management Systems (HRIMS) aims at:
a. Providing accurate information about employees to
management for decision making.
b. Eliminating duplication of efforts.
c. Offering quick and easy access to human resource information
at random as well as in regular report form.
The system has two layers of security. Access to the system is
through keying in the valid combination of username and
password. Permission to access certain programs is restricted to
identify key personnel.
An integrated employee database is maintained and continuously
updated with information from personnel at regular intervals
regarding biographical data, work experience, qualifications,
appraisal, training and career paths.
36
10.RETIREMENT PLANNING
At Deepak Group, retirement of all individuals is aided through planned
programs by HR Department so as to lessen the associated misgivings
and anxiety.
11.JOB ENRICHMENT
Deepak Group follows a people centered approach to job enrichment
with a view to enhance the performance of the employee, leading to
higher job satisfaction.
12.EXIT INTERVIEWS
The organization has a regular turnover of employees due to
various reasons such as retirement, voluntary retirement, and
resignation etc. from time to time. Feedback is obtained from the
employee on occasions of separation from the organization. Such
feedback on matters that effect well being of the people is useful
in improving the organization in respect of HR Policies and
practices.
1. Provident Fund
2. Gratuity
3. Privilege Leave
4. Superannuation Scheme
5. Medical Reimbursement & Hospitalization
6. Dental Policy
7. Group Accident Insurance Scheme
8. Housing Loan Scheme
9. Vehicle Loan Scheme
10. Phone Policy
11. Leave Travel Assistance (LTA)
12. Local Conveyance Rules
13. Transfer Policy
14. HRR Policy for Area Office Managers
37
15. Canteen Service
16. Cash Payments & Advance Settlements
17. Performance Excellence Scheme
18. Performance excellence Form
19.Parivar Suraksha Yojna
20.Policy for Get Together of Employees
21.Notice Period for Managerial Employees
22. Conveyance Reimbursement for Interview Candidates
23. Car Policy
24.Post Retrial Benefits
25.Inland Travel Rules
26.Foreign Travel Rules
27.Application for Housing Loan
28.Application for Car Loan
29.Application for 2-wheeler Loan
30.Application for 2-wheeler (wards) Loan
38
DATA ANALYSIS
AND
INTERPRETATION
39
A. RECRUITMENT AND SELECTION
1. Are you satisfied with the external recruitment sources performed in your
organization.
18%
agree
disagree
82%
40
2. Are you satisfied with the monetary reward given on bringing a candidate
on board?
Monetary reward
26%
agree
disagree
74%
41
3. Are you satisfied with the background checks conduct for employees .
Backgroud checks
22%
Agree
Disagree
78%
42
4.Are you satisfied with the monetary limits given to you for the expenses?
Expenses
21%
Agree
Disagree
79%
43
B. INDUCTION
Induction programme
18%
Agree
Disagree
82%
44
2. The induction of your organization covers organizational
structure and policies.
Induction
10%
Agree
Disagree
90%
45
C. TRAINING AND DEVELPOMENT
Employee performance
24%
Agree
Disagree
76%
46
b. Are you satisfied with the Classroom method adopted by your
organization to train the employees?
Classroom method
27%
Agree
Disagree
73%
47
c. Effectiveness of training program in your Organization is evaluated by
observing the post training performance of employees.
32%
Agree
Disagree
68%
48
D. PERFORMANCE APPRAISAL
8%
Agree
Disagree
92%
49
2. Are you satisfied with the feedback given to you by organization?
Feedback
28%
Agree
Disagree
72%
50
E. CAREER PROGRESSION
d. Are you satisfied with the mentor system followed for career
progression?
Mentor system
16%
Agree
Disagree
84%
51
e. Are you satisfied with the competence analysis and feedback from
manager?
22%
Agree
Disagree
78%
52
F. LEAVE POLICY
Privilege leave
17%
Agree
Disagree
83%
53
G. COMMUNICATION AND DECISION MAKING PROCESS
13%
Agree
Disagree
87%
54
2. Are you satisfied with the opinion survey and Department meeting?
24%
Agree
Disagree
76%
55
H. REWARDS AND RECOGNITION
Monetary Rewards
33%
Agree
Disagree
67%
56
I. PERSONAL ACCIDENT INSURANCE POLICY
Contingencies
24%
Agree
Disagree
76%
57
J. MEDICLAIM POLICY
1. Are you satisfied with the services covered under Mediclaim policy?
Services
11%
Agree
Disagree
89%
58
CONCLUSION
1. The Policy of the company provides facilities for all round growth of
individuals by training in-house and outside the organization,
reorientation, lateral mobility and self-development through self-
motivation.
2. The Policy grooms every individual to realize his potential in all facets
while contributing to attain higher organizational and personal goals.
3. The Policy builds teams and foster team-work as the primary instrument
in all activities.
4. The Policy implements equitable, scientific and objective system of
rewards, incentives and control.
5. The Policy recognizes worth contributions in time and appropriately, so
as to maintain a high level of employee motivation and morale.
6. The employees agree on the part of their performance that they
know what is expected from them.
7. The employees understand how their work goals relate to companys
goals.
8. Company inspires the employees to do their best work every day.
9. The employees are not satisfied with the communication and decision-
making process as it leaks the information related to organization.
10.The employees do not receive the appropriate recognition and rewards for
their contributions and accomplishments.
11. The employees feel that they are not paid fairly for the contributions
they make to companys success.
59
SUGGESTIONS &RECOMMENDATIONS
60
BIBLIOGRAPHY
Books:
Websites:
www.deepaknitrite.com
www.citehr.com
www.ask.com
www.wikipedia.com
www.hrgroup.com
www.ppspublishers.com
www.scribd.com
www.tvrls.com