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    JD VP oGV

    Uploaded by

    Giovanni
    This document outlines the role and responsibilities of the Vice President of outgoing Global Volunteer Programme in the EXPANSION area. The VP will be responsible for 1) developing the oGV strategy in EXPANSION, 2) managing the oGV processes such as recruitment, selection and reintegration, 3) developing international partnerships, 4) ensuring quality standards are met, 5) handling legal compliance, and 6) fulfilling general responsibilities as an Expansion Crew member. Key performance metrics include the number of approved and reintegrated exchange participants, conversion rates, customer satisfaction scores, and goals achieved. Strong communication, time management, and team leadership skills are required for this position.

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    JD VP oGV

    Uploaded by

    Giovanni
    193 views4 pages
    This document outlines the role and responsibilities of the Vice President of outgoing Global Volunteer Programme in the EXPANSION area. The VP will be responsible for 1) developing the oGV strategy in EXPANSION, 2) managing the oGV processes such as recruitment, selection and reintegration, 3) developing international partnerships, 4) ensuring quality standards are met, 5) handling legal compliance, and 6) fulfilling general responsibilities as an Expansion Crew member. Key performance metrics include the number of approved and reintegrated exchange participants, conversion rates, customer satisfaction scores, and goals achieved. Strong communication, time management, and team leadership skills are required for this position.

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    JD VP oGV

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    This document outlines the role and responsibilities of the Vice President of outgoing Global Volunteer Programme in the EXPANSION area. The VP will be responsible for 1) developing the oGV strategy in EXPANSION, 2) managing the oGV processes such as recruitment, selection and reintegration, 3) developing international partnerships, 4) ensuring quality standards are met, 5) handling legal compliance, and 6) fulfilling general responsibilities as an Expansion Crew member. Key performance metrics include the number of approved and reintegrated exchange participants, conversion rates, customer satisfaction scores, and goals achieved. Strong communication, time management, and team leadership skills are required for this position.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    193 views4 pages

    JD VP oGV

    Uploaded by

    Giovanni
    This document outlines the role and responsibilities of the Vice President of outgoing Global Volunteer Programme in the EXPANSION area. The VP will be responsible for 1) developing the oGV strategy in EXPANSION, 2) managing the oGV processes such as recruitment, selection and reintegration, 3) developing international partnerships, 4) ensuring quality standards are met, 5) handling legal compliance, and 6) fulfilling general responsibilities as an Expansion Crew member. Key performance metrics include the number of approved and reintegrated exchange participants, conversion rates, customer satisfaction scores, and goals achieved. Strong communication, time management, and team leadership skills are required for this position.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Title: VP oGV

    Accountable to: EXPANSION, MC

    Area of work: Exchange management, Quality management

    Purpose: Plan, organize and execute outgoing Global Volunteer Programme in


    EXPANSION.

    Job responsibilities:

    1. Development of oGV in EXPANSION

    ●  Ensure National oGV strategy implementation in EXPANSION

    ●  Planning of activities and initiatives to reach exchange goals in oGV 


    ●  Create pipeline in EXPANSION and ensure its execution 


    ●  Tracking of oGV applications

    ●  Final responsible for quality delivery and complains management 


    ●  Tracking of progress in goals realization 


    ●  Supply and Demand management 


    ●  Monitoring of re-integration activities 


    2. Management of oGV processes 


    ●  Educate and coach team members on oGV processes and their delivery

    ●  Run offline promo activities, if needed 


    ●  Run Assessment center, interviews

    ●  Organize internal oGV raising in EXPANSION to encourage EXPANSION


    members to participate in oGV 


    ●  Development of OPS and Exchange participant LEAD program

    ●  Ensure tracking and support to Exchange participant during the process 


    ●  Develop and execute reintegration plan for EPs

    3. Development of international relations 


    ●  Supply and demand analysis 


    ●  Delivery of national country to country partnerships 


    ●  Development of local Entity to Entity partnership 


    ●  Follow up on international partnerships and complain management 


    4. Quality management 


    ●  Ensure oGV processes in EXPANSION are running according to


    International Exchange quality standards (XPP) 


    ●  NPS analysis and tracking

    ●  Complete analysis and tracking

    ●  Processes improvement based on NPS analysis 


    ●  Complaints management 


    5. Legalities management 


    ●  Guarantee legal support for Exchange participants 



    ●  Knowledge and delivery of XPP and Standards to the team and to the EP 


    6. Fulfill general EB member responsibilities 


    ●  Develop EXPANSION strategy for the term together with other Expansion
    Crew members 


    ●  Attend to weekly Expansion Crew meetings 


    ●  Visit national functional meetings, summits and conferences 


    ●  Provide EXPANSION members with functional and general education

    ●  Assist in EXPANSION Meetings preparation and delivery 


    ●  Report to EM & EXPANSION members 


    ●  Lead and coach functional team 


    ●  Ensure synergy work with other areas 


    LAG:

    # of oGV EPs Approved and RE

    # of Complete XP

    Conversion rate Signup-Apply, Apply-App

    NPS and Response Rate

    Percentage of plan achieved

    Specific skills requirements:

    ●  Selling skills 


    ●  Communication and presentation skills 



    ●  Time management 


    ●  Team management 


    ●  Good level of English 


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