PepsiCo Inc. Case Analysis USeP
PepsiCo Inc. Case Analysis USeP
PepsiCo Inc. Case Analysis USeP
A Case Analysis
on PepsiCo’s DiversificationStrategy in 2008
Submitted to:
Ateneo Agui-Po Committee
A. THE ENVIRONMENT
Political
None was indicated in the case for the particular external factor.
Economic
None was indicated in the case for the particular external factor.
Social
Convenience
Consumers looked for snacks which were more convenient to take along on an
outing which is why manufacturers in the industry started packingthrough smaller
packaging of snacks.
The growing awareness of customers in the nutritional content of snack foods
Consumers wanted to have snacks that were great tasting with different gourmet
flavors and styles: overall, upscale, restaurant- influenced flavor trends emerged to fill
consumers’ desires to escape from the norm and taste snacks from a wider often
global, palate. As this desire from the consumers existed, most manufactures had
developed new flavors of salty snacks such as jalapeno and cheddar tortilla chips, and
pepper jack potato chips to attract the interest of indulgent snackers.
Technological
None was indicated in the case for the particular external factor.
Legal
Despite PepsiCo becoming the successful bidder for Quaker Oats and Gatorade
with an agreement struck in December 2000 the company was still unable to maximize
its profitability due to the FTC ruling. The FTC prohibited the joint distribution of
Gatorade and PepsiCo’s soft drinks because of the company’s possibility in having too
much leverage in negotiations with convenience stores. Which in effect, it might
ultimately force smaller snack food and beverage companies out of convenience store
channels. However, as the ruling is about to expire in about 3 years, the company is
expected to exploit the opportunities there is in being able to jointly distribute PepsiCo’s
soft drinks and Gatorade together in their distribution channels.
Environment
None was indicated in the case for the particular external factor.
B. THE INDUSTRY
Buyer Power
Due to FLNA’s desire to satisfy the demands of the customers, they want to
make some product innovations by creating varieties of salty brands and new
flavors which can be one of the reason of the company’s dependency on their
suppliers of raw materials.
Although PepsiCo depends on their suppliers, the bargaining power of supplier
individually is still low because the raw materials they produced are not
considered unique that’s why it will be easy for PepsiCo to shift to other
suppliers.
Since PepsiCo is considered the leading manufacturer of salty snacks in North
America, it will be a big loss for the supplier if they will lose PepsiCo as their
client.
Competitive Rivalry
PepsiCo is the number one manufacturer of salty snack products with a market
share of 21% followed by Kraft Foods with 12% market share
There are many players in the snack food industry
The company’s differentiation strategy reduces the threat of rivalry. Customers
that are health conscious will think twice before switching to others.
Threat of Substitutes
Substitute products are available in the market. Other companies in the snack
food industry can offer substitutes to the customers that has also health benefits
such as cake, pastries, chocolates, nuts etc.
PepsiCo’s attempt on making snack foods healthier reduces the threat of
substitutes.
The PBNA is divided into two categories which is carbonated and noncarbonated
beverage business.
Buyer Power
Buyer power is moderate because of the following considerations:
Like FLNA, the rising consumer health and wellness concern also affect
PepsiCo’s production of beverages to make it less unhealthy. Their soft drink
innovation focused on improving the nutritional properties of soft drinks.
PepsiCo wanted to develop new types of sweeteners that would lower calorie
content of nondiet drinks.
One reason of buyer power is the Power of One program whereby retailers
could share their views on consumer shopping and eating habits. This helps
PepsiCo develop new products using the consumer information from the
summits like SoBe Life Water and Lay’s potato chips cooked in sunflower oil.
There is also a large number of consumers because PepsiCo is operating all
over North America
Supplier Power
Supplier power is low because of the following reasons
PepsiCo’s attempt to develop new types of sweeteners for carbonated soft
drinks can be a factor of the company’s dependency on suppliers for its raw
materials. However, like FLNA, the individual bargaining power of supplier is
low because the products they produced are not unique so PepsiCo can shift
to other suppliers whenever they want.
PepsiCo is considered the largest seller of liquid refreshments in the United
States which can also be a factor for dependency of its supplier’s sale on
PepsiCo. It would be a big loss on the part of the suppliers if they lose
PepsiCo as their client wherein the company’s order is in large volume since
they are operating all over North America.
Competitive Rivalry
Competitive rivalry is high because of the following considerations:
Although PepsiCo has strengthened its position in the U.S carbonated soft
drink industry, it’s 31.1% market share during 2007 was considered lesser
than Coca-Cola’s 2007 market share of 41.6%.
There are other players in the industry that can offer same products as
PepsiCo and Coca-Cola
Threat of Substitutes
Threat of substitutes is moderate because of the following considerations:
Carbonated soft drinks were the most consumed type of beverage in the
United States, with a 48% of share of the total beverage market, but
carbonated soft drink volume declined by 2.6% in 2007 as consumers
searched for healthier beverage choices. The decline of market share
resulted from the shift of consumer’s preference to healthier drinks. In
contrast, flavored and enhanced water products by 30.6%, energy drinks
grew by 24.7%, ready-to-drink tea grew by 15% and bottled water grew by
6.9% in 2006 and 2007.The beverages that were mentioned were
considerably substitutes of PepsiCo’s carbonated soft drinks.
However, the first statement can reduce the threat of substitute because of
PepsiCo’s initiative in improving the nutritional properties of soft drinks. They
attempted to develop sweeteners that would lower the calorie content of
nondiet drinks which helps attract health conscious consumers.
Buyer Power
Buyer power is moderate because of the following considerations:
The product lines for its water business were developed around customer
type and lifestyle. This can be a factor to consider in determining the buyer
power because it states the consumer’s ability to influence the seller’s
production. It was stated that the company’s strategy is to offer a continuum
of healthy beverages from unflavored Aquafina to nutrient-rich Gatorade.
There is also a large number of consumers because PepsiCo is operating all
over North America
Availability of substitute products
Supplier Power
Supplier power is low because of the following considerations:
Gatorade’s volume had grown by 21% in 2005 and 12% in 2006. This had
come about through PepsiCo’s introduction of new flavors and formulations.
This clearly shows that PepsiCo also depends mainly on their suppliers for its
raw materials on noncarbonated beverages but supplier power is still low
because their products are not considerably unique.
PepsiCo is a big client for any suppler because they purchase in large volume
which gives them the power over their suppliers.
Competitive Rivalry
Competitive rivalry is moderate because of the following considerations:
There is a threat of rivalry especially with Coca Cola because in every
category, there’s always a corresponding product that directly competes with
PepsiCo.
However, the threat of rivalry reduces because of the following reasons: (1)
PepsiCo made it the leader in RTD area and RTD coffee categories (2)
PepsiCo’s 39.5% market share in RTD areas was four times greater than the
10.7% market share held by Coca Cola’s Nestea RTD (3) Tropicana was the
number one brand in the orange juice industry with 30% market share
compared to 25% of Coca Cola’s Minute Maid (4) In 2007, Gatorade, Propel
and Aquafina were all number one in their categories, with market share of
76%, 40% and approximately 15% respectively.
Threat of Substitutes
The threat of substitutes is moderate because of the following considerations:
There is a close substitute for every noncarbonated drink category however,
because of PepsiCo’s product differentiation strategy, consumers will think
twice before switching to others. Such as Propel, flavor and vitamin-enriched
water for physically active consumers and Life Water, a vitamin-enhanced
water to image-driven people. They also targeted mainstream water
consumers with unflavored Aquafina, Aquafina FlavorSplash (offered in four
flavors) and Aquafina Sparkling zero-calorie lightly carbonated circus or berry
flavored water.
Buyer Power
Buyer power is moderate because of the following considerations:
For snack foods in international market, consumer characteristics in the U.S.
that had forced snack food makers to adopt better-for-you and good-for-you
snacks applied was also applied in other developed countries as well. Since
demand for health and wellness products in Europe was growing by 10-13%
per year, PepsiCo was eliminating trans fats from the snacks and expanded
the nutritional credentials of its snacks sold in Europe.
It has low buyer concentration. Since, they PepsiCo International operates in
a global scale, it follows that they have a wide range of consumers. It can also
be ascertain by using the information of PepsiCo’s market share in different
countries.
Availability of substitute products
Supplier Power
Supplier power is low because of the following considerations:
Since PepsiCo is a manufacturing company, their sales depends on the raw
materials used which only means they cannot operate without their suppliers.
However, the individual power of supplier is still low because of the availability
of substitutes of raw materials.
PepsiCo is considered the largest seller of liquid refreshments in the United
States which can also be a factor for dependency of its supplier’s sale on
PepsiCo. It would be a big loss on the part of the suppliers if they lose
PepsiCo as their client wherein the company’s order is in large volume since
they are operating in a global scale.
Competitive Rivalry
Competitive rivalry is moderate because of the following considerations:
There are many existing players in the industry internationally
However, given the substantial market share of PepsiCo in every category of
different countries, the threat of existing players will be minimized.
Threat of Substitutes
Threat of substitutes is moderate because of the following considerations:
It was stated that in 2005, Quaker Foods share in the market is much lesser
than its competitors which means consumers prefer the products offered by
Kellogg’s and General Mills than products from Quaker Foods.
C. THE ORGANIZATION
Company’s History
1898- A pharmacist from New Bern, North Carolina named Caleb Bradham crated the
formula for a carbonated beverage he named Pepsi-Cola.
1932- Elmer Doolin of San Antonio, Texas began manufacturing and marketing Fritos
corn chips and Herman Lay started a potato chip distribution business in Nashville,
Tennessee.
1961- Doolin and Lay agreed to a merger for the businesses to establish the Frito-Lay
Company.
1965- Pepsi-Cola and Frito Lay shareholders agreed to a merger between the salty
snack icon and soft drink giant.
1980s-1990s- PepsiCo Inc. acquired Mug root beer, 7UP International, Smartfood
ready-to-eat popcorn, Walker’s Crsips (UK), Smith’s Crisps (UK), Mexican cookie
company, Gamesa and SunChips.
1992- PepsiCo Inc. acquired quick-service restaurant California Pizza Kitchens. Also,
the company expanded beyond carbonated beverages with an agreement with Ocean
Spray to distribute single-serving juices.
1993- PepsiCo Inc. acquired quick-service restaurants East side Mario’s, D’ Angelo
Sandwich Shops and Chevy’s Mexican Restaurants. Also, PepsiCo Inc. introduced
Lipton ready-to-drink teas.
1994- Aquafina bottled water and Frappucino ready-to-drink teas were introduced.
1997- CEO Roger Enrico spun off the company’s restaurants as an independent,
publicly traded company to focus PepsiCo on food and beverages.
2001- PepsiCo Inc. completed its acquisition of the Quaker Oats Company.
2006- PepsiCo Inc. made tuck-in acquisitions including Stacy’s bagel and pita chips,
Izze carbonated beverages, Duyvis nuts (Netherlands) and Star Foods (Poland).
2007- PepsiCo Inc. acquired Naked Juice fruit beverages, Sandora juices (Ukraine),
Bluebird snacks (New Zealand), Penelopa nuts and seeds (Bulgaria) and Lucky Snacks
(Brazil). The company also entered into a joint venture with the Strauss Group to market
Sabra, the top-selling and fastest growing brand of hummus in the United States and
Canada.
Management Capabilities
PepsiCo’s management team was dedicated to capturing the strategic fit benefits
within the business lineup throughout the value chain. The company’s procurement
activities were coordinated on a global scale to achieve the greatest possible
economies of scale. Moreover, best practices were routinely transferred between its 230
plants, 3,600 distribution systems and 120,000 service routes around the world. Also,
PepsiCo shared marketed research information to better enable each division to
develop new products likely to be hits with consumers and coordinated its power of One
activities across the product lines.
distribution of Quaker snacks and Frito-Lay products and (3)$120 million in cost savings
annually by 2005 from combination of Gatorade and Tropicana hot fill operations.
Leverage Ratios
Activity Ratios
Liquidity Ratios
Formula 200 2006 2005 Interpretation
7
Pepsi International
26%
Quaker Foods North America
In 2007, PepsiCo International division contributed the highest net revenue with
40% to PepsiCo’s total net revenue. Meanwhile, Frito-Lay North America division
ranked second contributing 29% out of the company’s total net revenue. By 2007,
FLNA’s revenue increased by 7% as a result of double-digit growth in sales of
SunChips, Quaker Rice Cakes, and multipacks of other products. It was also stated that
the average consumption of carbonated soft drinks in the US was increased to 60
servings per month. On the other hand, PepsiCo Beverages North America division
ranked third and contributed 26% to the company’s total net revenue. This was the
result of the 7% increased as the company broadened its line of noncarbonated
beverages like Gatorade, Tropicana Fruit juices Lipton ready-to-drink tea. Lastly,
Quaker Foods North America division ranked last and contributed 5% to the total net
revenues of the company. This division was still in the last spot in spite of the 2%
increase in the sales volume of Quaker Foods.
Pepsi International
27%
Quaker Foods North America
In 2006, PepsiCo International division contributed the highest net revenue with
37% to PepsiCo’s total net revenue. The main countries that contributed for this
increase in net revenue of PepsiCo International were Europe, Africa, Middle East, New
Zealand and Brazil which had 22% increase within the year. Meanwhile, Frito-Lay North
America division ranked second contributing 31% out of the company’s total net
revenue. This was because of the acquisition of Flat Earth fruit and vegetables snacks
which offered to exploit customers’ desires for healthier snacks. On the other hand,
PepsiCo Beverages North America division ranked third and contributed 27% to the
company’s total net revenue. Based on the given data, PepsiCo had 26% market share
of liquid refreshments in United States in 2006 Lastly, Quaker Foods North America
division ranked last and contributed 5% to the total net revenues of the company.
Pepsi International
28%
Quaker Foods North America
In 2005, PepsiCo International division contributed the highest net revenue with
35% to PepsiCo’s total net revenue. Meanwhile, Frito-Lay North America division
ranked second contributing 32% out of the company’s total net revenue. On the other
hand, PepsiCo Beverages North America division ranked third and contributed 28% to
the company’s total net revenue. Lastly, Quaker Foods North America division ranked
last and contributed 5% to the total net revenues of the company.
This diversification strategy of PepsiCo Inc. includes both related and unrelated
diversification. In terms of the related diversification strategy, some of its products that
have functional versions are: Aquafina FlavorSplash (offered in four flavors), Aquafina
Sparkling and Aquafina Alive. Furthermore, the company developed new indulgent
Doritos flavors that included Fiery Habanero and Blazin’ Buffalo & Ranch. Moreover,
Stacy’s pita chips came in 15 varieties, including Multigrain, Soy Thin Stick Bun,
Cinnamon Sugar, Whole Wheat and Texarkana Hot. For unrelated diversification, in
2008, PepsiCo had diversified the company into salty and sweet snacks, soft drinks,
orange juice, bottled water, ready to drink teas and coffees, purified and functional
waters, isotonic beverages, hot and ready-to-eat breakfast cereals grain based products
and breakfast condiments.
Push Marketing
PepsiCo’s world class advertising has helped the company to reach to its target
market around the world. Also, it’s Power of One retailer alliance strategy had been in
effect for more than 10 years and was continuing to help boost PepsiCo’s volume and
identify new product formulations desired by consumers. With this strategy, PepsiCo
marketers and retailers collaborated in stores and during offsite summits to devise
tactics to increase consumer’s tendency to purchase more than one product offered by
PepsiCo during a store visit. Moreover, PepsiCo’s most successful new products had
been recommended by retailers.
Forward Integration
PepsiCo has developed close relationships with its distribution allies. With
PepsiCo’s Power of One retailer alliance strategy, PepsiCo marketers and retailers
collaborated in stores and during offsite summits to devise tactics to increase
consumer’s tendency to purchase more than one product offered by PepsiCo during a
store visit.
Divestiture
In 1996, it had come clear to PepsiCo management that the potential benefits
existing between restaurants and PepsiCo’s core beverage and snack businesses were
difficult to capture. In addition, any synergistic benefits achieved were more than offset
by the fast-food industry’s fierce price competition and low profit margins. With that,
PepsiCo’s CEO Roger Enrico spun off the company’s restaurants as an independent
publicly traded company to focus PepsiCo on food and beverages.
Market Development
From 1980s to 1990s, PepsiCo Inc. acquired Mug root beer, 7UP International,
Smartfood ready-to-eat popcorn, Walker’s Crsips (UK), Smith’s Crisps (UK), Mexican
cookie company, Gamesa and SunChips. In addition, after the completion of the Quaker
Oats acquisition in August 2001, PepsiCo Inc. made “tuck-in” acquisitions of small, fast-
growing food and beverage companies internationally to broaden its portfolio of brands
including Duyvis nuts (Netherlands), Star Foods (Poland), Sandora juices (Ukraine),
Bluebird snacks (New Zealand), Penelopa nuts and seeds (Bulgaria) and Lucky Snacks
(Brazil). Furthermore, PepsiCo’s carbonated drinks are distributed and sold in
international markets such as Middle East, India, Thailand, Egypt, Venezuela, Nigeria,
China and Russia.
In 2006, PepsiCo’s salty snack foods are distributed in countries such as Mexico,
Holland, South Africa, Australia, Brazil, India, United Kingdom, Russia, Spain and
China. Lastly, Quaker Oats oatmeal and cereals were manufactured and distributed in
international markets such as the United Kingdom. On the other hand, in 2007,
Gatorade was available in 42 international markets, Tropicana was in 27 country
markets outside North America and Lipton was sold in 27 international markets.In
addition, Aquafina was brought to selected emerging markets in Eastern Europe,
Middle East and Asia. In 2008, PepsiCo International manufactured, marketed, and sold
snacks and beverages in approximately 200 countries outside the United States.
Market Penetration
PepsiCo’s noncarbonated drink, Gatorade had grown by 21 percent in 2005 and
12 percent in 2006 to reach sales of over $3 billion. Gatorade’s impressive growth had
come about through the introduction of new flavors and formulations such as the lower-
calorie G2 and the Tiger Woods signature Gatorade brand. Volume growth was also
attributable to new container sizes and designs, new multipacks, world class advertising
and added points of distribution.
Product Development
Most PepsiCo brands had achieved number one or number two positions in their
respective food and beverage categories through product innovations. This includes
product reformulations to make snack foods less unhealthy. The company developed
“good-for-you” or “better-for-you” products. Presented below are the efforts of each
division of PepsiCo Inc. to innovate and improve their products:
Frito-Lay North America eliminated trans fats from Lay’s, Fritos, Ruffles,
Cheetos, Tostitos and Doritos varieties. The company had introduced Lay’s classic
potato chips, which were cooked in sunflower oil and retained Lay’s traditional flavor but
contained 50 percent less saturated fats. Also, the company had developed new
multigrain and flour tortilla Tostitos varieties that appealed to indulgent snackersand
were healthier than traditional Tostitos. Furthermore, the company developed new
indulgent Doritos flavors that included Fiery Habanero and Blazin’ Buffalo & Ranch.
Also, FLNA had expanded the number of flavors of SunChips including Garden Salsa
and Cinnamon Crunch. SunChips were also introduced in 100-calorie minipacks and
20-bag multipacks. On the other hand, one of PepsiCo’s acquired company in 2006,
Flat Earth fruit and vegetable snacks offered an opportunity for the company to exploit
consumers’ desires for healthier snacks and address deficiency in most diets. With that,
Flat Earth developed baked vegetable crisps (Farmland Cheddar, Tangy Tomato
Ranch, Garlic and Honor Field) and baked fruit crisps (Peach Mango Paradise, Apple
Cinnamon Grove and Wild Berry Patch) that were launched in 2007. Other “good-for-
you” snacks included Stacy’s pita chips which was also acquired in 2006 and Quaker
Chewy granola bars. In 2008, Stacy’s pita chips came in 15 varieties, including
Multigrain, Soy Thin Stick Bun, Cinnamon Sugar, Whole Wheat and Texarkana Hot.
PepsiCo Beverages North America also distributed Quaker rice cakes, which had
added chocolate-drizzled and multigrain varieties in 2007. On the other hand, PepsiCo
improved the nutritional properties of their soft drinks. The company attempted to
develop new types of sweeteners that would lower the calorie content of nondiet drinks.
Furthermore, PBNA launch Tava, an additional calorie-free, caffeine-free, better-for-you
carbonated beverage that was launched in United States in 2007. In 2006, PBNA had
introduced SoBe Life Water and functional versions of Aquafina including Aquafina
FlavorSplash (offered in four flavors), Aquafina Sparkling and Aquafina Alive. Moreover,
some the company’s product lines that were developed for its water business includes
Propel which is marketed to physically-active consumers and Life Water marketed to
image-driven consumers. Lastly, PBNA also introduced new flavors of Gatorade also in
new container sizes and designs, and new multipacks and formulations such as the
lower-calorie G2 and the Tiger Woods signature Gatorade sub-brand.
*PepsiCo International
The company developed and made modest modifications to its snacks in most
countries. The company supplemented its global brands with varieties spiced to local
preferences. Classic varieties of Lay’s, Doritos, and Cheetos snacks were sold in Latin
America. While on the countries such as in Thailand, the company offered seaweed-
flavored Atesanas chips and Lay’s White Mushroom potato chips sold in Russia.
Furthermore, PepsiCo eliminated trans fats from its snacks and expanding the
nutritional credentials of its snacks sold in Europe since there’s continuous growth for
the demand for health and wellness products in Europe.
A. TOWS MATRIX
Strengths Weaknesses
1. Revenue of PBNA had increased by 1. During Mid-1990s, PepsiCo brand
7% annually between 2006 and except Mountain Dew lose market
2007 share to Coca-Cola’s brand
Opportunities Threats
1. Gatorade could achieve even 1. PepsiCo’s 31% market share during
stronger performance once the 2007 was considerably less than
prohibition on bundled beverages Coca-Cola’s market share of 41.6%
contracts came to an end Carbonated soft drinks volume
declined by 12.6% in 2007
2. PepsiCo was attempting to develop
new types of sweeteners that would 2. Existence of bigger cereal-makers
lower the calorie content of non-diet in the industry
drinks
3. Fierce competition in food and
3. Making more Quaker products beverage international markets
available outside United States and
Canada 4. Stock price downturn
Matching
1. S4, O3, O4: Product Development through continued efforts of making “better-
for-you”, ‘good-for-you” products it can counter back to the health awareness
trend.
2. S5, O5, O6: Market Development by increasing PepsiCo products global
availability through expanding to added international markets.
3. W1, O5, T1: Horizontal Integration as the strategy to achieve the highest
possible economies of scale in the beverage industry while minimizing the fixed
costs. In turn, the strengthening of PepsiCo’s beverages distribution will be
possible.
4. S10, T5: Utilization of PepsiCo’s Power of One Retail Strategy to shelf PepsiCo
soft drinks beside the well-performing snacks in order to increase the outlook of
consumers in purchasing PepsiCo soft drinks rather than Coca-cola.
5. S8, T6:Market Penetration through promotions and stronger marketing
campaigns. Through the said strategy, it will generate awareness to the snackers
that the Frito-Lay’s snack foods are much healthier to newly developed flavors
from the competitors
6. W1, W2, O8, O2: Market Development by making more Quaker products and
Gatorade product lines available in this market and after the FTC ruling, placing
them side-by-side by utilizing PepsiCo’s Power of One Retail strategy.
7. S2, 02: Product Modification Strategy by successfully innovating the formula
of the PepsiCo’s soft drinks into a healthier and low calorie content drinks, the
customers’ health concerns will be address by the management. This may also
help in increasing the company’s market share in the industry of carbonated
drinks.
8. S7, T6: Management Initiatives Strategy through the initiatives of the
management, such as rigorously addressing the customers’ concerns, the FLNA
can have a much higher gap with the second largest snack food maker of U.S.
9. S3, S4, O4, T3: Product Modification Strategy and Power of One Strategy
can help in eliminating the threat posed by the existing big cereal-maker in the
industry. By doing the mentioned strategies, it will be favorable to the Quaker
Foods because the Power of One Strategy give the possibility that the
consumers will purchase more than one PepsiCo product especially the Quaker
Foods. Furthermore, the Product Modification Strategy will help the Quaker
Foods to address the consumer’s health awareness on snack food.
10. O1, W6: Power of One Strategy, since Gatorade is one of the great performing
product line of PepsiCo, it can also help to increase the growth rate of Frito-Lay’s
products through the joint distribution. The said strategy will give an appeal to the
Gatorade’s active and health conscious customers to pair the isotonic drink with
“good-for-you” or “better-for-you” snack foods.
11. S2, O2, O5: Market Penetration through promotions emphasizing product
differentiation for PepsiCo core beverages.
12. W3, O6: Market Development by increasing PepsiCo products global availability
through expanding to added international markets.
13. W4, O1: Under Power of One Retail Strategy by PepsiCo, Gatorade products
could be paired with Quaker products to help improve the profitability of its
international operations.
14. S1, T1: Divestiture of underperforming product lines in order to focus more in
their core beverages.
15.
Geographic
PepsiCo as a worldwide company has to take additional factor such as
geographic as consideration. However, trends in the United States might not be
the same in other countries so there’s really a need to segment their market
according to its geographic location. For example, the average consumptionof
carbonated soft drinks varies from country to country, in the U.S. was 60 servings
per month, 23 servings per month in the developed countries and 6 servings per
month which bears further opportunities for PepsiCo International.
For the snack foods industry, PepsiCo believed there is a great
opportunity for growth in international markets since per capita consumption of
snacks in the United States averaged 6.6 servings per month, while per capita in
other developed countries averaged 4.0 servings per month and 0.4 servings per
month for the developing countries. By year 2010, PepsiCo expected that China
and Brazil would be the two largest international markets for snacks, United
Kingdom to be the third largest while developing markets Mexico and Russia
would be the fourth and fifth largest international markets for snacks,
respectively.
Psychographic
PepsiCo has variety of products to satisfy different preferences. It has
segmented its product to cope for different psychographic variables such as taste
preference and lifestyle. For salty snacks, taste preferences were more similar
from country to country than many other food items which allowed PepsiCo made
modest modifications to its snacks in most countries. For example, classic
varieties of Lay’s, Doritos and Cheetos snacks were sold in Latin America.
However, for local preferences, they supplemented its global brands with
varieties such as the seaweed-flavored Atesanas chips sold in Thailand and
Lay’s White Mushroom potato chips sold in Russia.
For lifestyle, the better-for-you and good-for-you snacks offered in United
States was also applied in most other developed countries as well. PepsiCo was
eliminating trans fats from its snacks and expanding the nutritional credentials of
its snacks sold in Europe, since demand for health and wellness products in
Europe was growing 10-13% per year.
PepsiCo also increased the percentage of healthy snacks in markets
outside North America since consumers in most developed countries wished to
reduce their consumption of saturated fats, cholesterol
Psychographic
There are three key trends shaping the salty snack foods industry which
includes convenience, growing awareness of nutritional content of snack foods
and indulgent snacking. FLNA has segmented its snack foods to suit different
consumer preferences. PepsiCo developed new flavors of salty snacks such as
jalapeno and cheddar tortilla chips and pepper jack potato chips to attract
indulgent snackers. They also begun using healthier oils when processing chips
and had expanded lines of baked and natural salty snacks to satisfy health-
conscious consumers. For consumers who likes going out, they also have
snacks packaged in smaller bags which addressed overeating concerns and can
provide additional convenience. In addition, the company also had eliminated
trans fats from all salty snacks varieties to make it more healthy. In 2006, the
acquisition of Flat Earth fruit and vegetable snacks offers opportunity for PepsiCo
because Americans consumed only 50% of the U.S. Department of Agriculture’s
recommended daily diet of fruits and vegetables. Due to the consumer desires.
For indulgent snackers, they also developed new multigrain and flour tortilla
Tostitos varieties.
Psychographic
Like the other three division, Quaker Foods North America also was into product
innovation that addressed consumer health and wellness concerns wherein
PepsiCo’s better-for-you and good-for-you products also includes the cereal
market. This just shows that QFNA also targets health-conscious consumers.
1.) Product
Presented below is the list of PepsiCo Inc.’s Snack, Beverage and Quaker Brands,
2008:
The lineup of products that PepsiCo Inc. manufactures and sells to the market ranges
from snack, beverage and grocery items.
Price
The prices of the products of PepsiCo Inc. compared to its main competitor, Coca-Cola
is just at par.
Place
Promotion
PepsiCo’s world class advertising has helped reach its target market on a global
scale. The company also sells signature sports drinks of a famous golf player, Tiger
Wood. In order to address the consumer’s growing awareness on health, PepsiCo
reformulated the company’s snacks with “good-for-you” or “better-for-you” taglines.
Physical evidence
PepsiCo’s Power of one retailer strategy enabled the company to make marketing
strategies that will induce consumer to purchase more of their products.One worth
mentioning is PepsiCo’s product bundling contracts with their retailers and
supermarkets to place Pepsi and Frito-Lay products side by side on shelves.
People
Through PepsiCo’s Power of One retailer alliance strategy, PepsiCo marketers and
retailers collaborated in stores and during offsite summits to devise tactics to increase
consumer’s tendency to purchase more than one product offered by PepsiCo during a
store visit. Moreover, PepsiCo’s most successful products had been recommended by
retailers.
Process
PepsiCo’s international operations were much less profitable than its businesses
operating in North America. In addition, PepsiCo was unsuccessful in making Quaker
branded products available outside United States.
VI. STRATEGIC ALTERNATIVES
EFE (FLNA)
IFE FLNA
IFE (PBNA)
EFE (PBNA)
EFE (ITNL)
EFE (QFNA)
1. Increasing awareness of nutritional 0.12 4 0.48
content of snack food.
2. Additional opportunities on 0.12 3 0.36
increasing sales in the international
market.
3. Demand for health and wellness 0.11 3 0.33
products in Europe was modestly
growing by 10-13% per year
4. Joint distribution of Gatorade and 0.14 1 0.14
Quaker products
5. The emergence of indulgent 0.09 3 0.27
snacking
6. Making more Quaker products 0.11 2 0.22
available outside North America
8.Providing more snacks in more 0.09 3 0.27
convenient packaging
External Threats
1.Existence of bigger cereal-makers in 0.13 2 0.26
the industry
poor (1), average (2), above average(3), superior(4)
TOTAL WEIGHTED SCORE 1.0 2.33
IE MATRIX
For the three divisions of PepsiCo Inc. (FLNA, PBNA, PepsiCo International and
QFNA), it belongs under the general strategy of grow and build. For the specific
strategies, the respective three divisions belonged to quadrants I, II and IV. This
suggests that the soundest strategies for the three divisions of PepsiCo Inc. to
implement are the following: (1) Backward, Forward Horizontal Integration, (2) Market
Penetration, (3) Market Development and (4) Product Development.
BCG MATRIX
BCG Matrix of PepsiCo
Revenue
(in a IG
Division million) % Revenue RMSP Rate %
Frito-Lay North America 11,586 29 0.27 7
PepsiCo Beverages North America 10,230 26 0.35 7
Pepsi International 15,798 40 0.96 18
Quaker Foods North America 1,860 5 0.02 5
Total 39,474 100.00
High
Stars Question Marks
Rela
tive
Mar
ket Cash Cows Dogs
Gro
wth
Low
13%
revenue
net profit
87%
13%
revenue
net profit
87%
PepsiCo Beverages North America
13%
revenue
net profit
87%
Sales Projection
Net Revenue
Division
2007* 2008** 2009** 2010** 2011** 2012**
PepsiCo Beverages North America 10,230 10,741.50 11,278.58 11,842.50 12,789.90 14,068.89
Quaker Foods North America 1,860 1,953.00 2,050.65 2,153.18 2,368.50 2,605.35
OBJECTIVES
1st three years 1.05
4th year 1.08
5th year 1.10
STRATEGIC POSITION & ACTION EVALUATION (SPACE) MATRIX
(2.6, 2.25)
Conservative Aggressive
Environmental
Stability