DHFL Sanction Letter
DHFL Sanction Letter
DHFL Sanction Letter
1. Loan
Loan Amount Sanctioned : Rs. 28500000/-
Loan Amount BTR /Shivkrupa : Rs. 12100000/-
Purpose of Loan : Business Loan
Rate of Interest : 13.65 % p.a.
Tenure : 7 Years- Equated Monthly Instalments
Any changes in the interest rate would be available on www.dhfl.com and also displayed in our DHFL
branches.
2. Fees and Other Charges : Please refer attached Tariff Schedule in Annexure I
Note: Tariff Schedule is subject to change and is binding to customers. Updated Tariff Schedule is
available on www.dhfl.com and also displayed in our Branches.
(i) Submit all the relevant documents as mentioned in the sanction letter / Loan
agreement;
(ii) Comply with all pre- conditions for disbursement of the loan as mentioned in the
sanction letter;
(iii) Ensure that he/she has absolute clear and marketable title to the property (security)
and the said property is absolutely unencumbered and free from any liability whatsoever;
(iv) Create appropriate security to secure the loan.
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EMI shall be presented on the 15 of each month. Request you to maintain sufficient balance to
ensure clearance of EMI.
Any changes in interest rate, EMI or loan tenure would be communicated to you via letter or through
email.
7. Recovery of overdue
In case of nonpayment of dues, DHFL shall remind borrowers for payment of overdue
amount via tele calling, letters, emails, or through SMS on the details provided by the
borrower.
Personal visit by DHFL employees or by third parties appointed by DHFL will be done to
remind, follow up and collect outstanding dues.
Legal action u/s 138 of Negotiable Instrument Act and / or SARFAESI or any other legal
action available to DHFL will be initiated on case to case basis.
9. Customer Services
For any queries, please call us on 1800 3000 1919 from Monday to Friday between 9:30 a.m. to 6:00
p.m. and on Saturday between 9:30 a.m. to 2:00 p.m. or write to us at [email protected].
Important documents
All requests for obtaining copies of your documents are accepted at our Customer Care on 1800 3000
1919 from Monday to Friday between 9:30 a.m. to 6:00 p.m. and on Saturday between 9:30 a.m. to
2:00 p.m. or write to us at [email protected].
Kindly refer the attached Tariff schedule for applicable charges. For a detailed list of all services &
charges, please visit www.dhfl.com.
DHFL is committed to extend its best services to its customers through our channels. Our grievance
redressal process ensures that your grievance can be addressed by us and you can bring it to the notice
of our senior management in case you are not satisfied with the solution you have received. If you have
any grievance, please follow the steps provided below:
Step 1:
You can contact us with the Loan Application number and the details of the complaint in brief through
the following modes. You will receive a response within 7 working days from the day of receipt of
complaint.
Call us on 1800 3000 1919 from Monday to Friday between 9:30 a.m. to 6:00 p.m. and on Saturday
between 9:30 a.m. to 2:00 p.m.
Email: [email protected].
Mailing Address: DHFL Customer Care 301, 302 & 309, 3rd Floor, Krishna Tower, Plot No. 8,
Sector - 12, Dwarka, New Delhi –110075.
Branch: Kindly contact the Branch / Service Manager of the business location where you hold your
account.
Step 2:If the resolution you receive does not meet your expectation, please write to our Nodal Officer at
[email protected].
Step 3:If you are still not satisfied with the resolution you receive, please write to our CEO at
[email protected] you are not happy with the resolution provided by the above levels, you can
approach the National Housing Bank by lodging a complaint online at
https://grids.nhbonline.org.in or by writing in the prescribed format at:
As an entrepreneur, you will always wish that your business grows and flourishes. In order to
achieve this, it is important that you make smart financial decisions. Availing an SME Loan at a
competitive interest rate will definitely help bridge working capital gaps and shortening
receivables cycles.
It is always smarter for small and medium businesses to avail a loan for financial support rather
than using own funds. Opt for an SME Loan that offers the lowest interest rates to enable your
business to grow and sustain.