General Management Project On
General Management Project On
General Management Project On
Submitted By
Sarvar Pathan
2016-2018
This is to certify that project titled “PROJECT REPORT ON BANKING AT HDFC BANK”
is successfully completed by Mr. Sarvar Pathan during the IV semester, in partial fulfillment of
the Master’s Degree in Management Studies recognized by the University of Mumbai for the
academic year 2016-18 through Pillai Institute of Management Studies & Research. This project
work is original and not submitted earlier for the award of any degree, diploma or associateship
of any other University/Institution.
Name :
The perfect way to document this project would be to start with acknowledging all those people
who directly or indirectly encouraged, supported me with their value added inputs without them this
project would not have been this better.
I would also like to thanks Dr. Satish K. Nair director of Pillai Institute of Management Studies
and Research, New Panvel and Prof. Christina Shiju my faculty guide without whom
this project report could not be successfully completed.
Finally I would like to owe my sincere appreciation to all the Employees of the organization who
provided a friendly environment and supported throughout my project.
INDEX
B COMPANY ANALYSIS 9
2 Internal analysis 10
About HDFC Bank 10
Vision and Mission 10
Products & Services 12
Functional area 22
Human resource & IT 27
SWOT Analysis 33
3 EXTERNAL ANALYSIS 40
Competitors Analysis 40
PESTEL Analysis 41