Transportation in Bule Dart
Transportation in Bule Dart
Transportation in Bule Dart
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TRANSPORTATION:
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HISTORY:
The first forms of road transport were horses, oxen or even humans
carrying goods over dirt tracks that often followed game trails. Paved
roads were built by many early civilizations, including Mesopotamia
and the Indus Valley Civilization. The Persian and Roman empires built
stone-paved roads to allow armies to travel quickly. The medieval
Caliphate later built tar-paved roads. The first watercraft were canoes
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cut out from tree trunks. Early water transport was accomplished with
ships that were either rowed or used the wind for propulsion, or a
combination of the two. Until the Industrial Revolution, transport
remained slow and costly, and production and consumption were
located as close to each other as feasible.
The logistics cost in India is around 13.0 percent of the GDP, and has
transportation as the single major contributor towards the cost. The
transportation function contributes to nearly 40.0 percent of the total
logistics cost. This is primarily because of inefficiencies that are
prevalent in the system. The roads in India are not completely paved.
With only 50.0 percent of the roads that are paved, the transporters
find it difficult to access the rural areas and thereby increase the time
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and cost involved. The bureaucratic laws and regulations also limit the
transport service providers when transporting goods from one state to
another. The non-uniform taxation system adds to the
underdevelopment of road transport in India.
MODES OF TRANSPORTATION:
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Human-powered
Animal-powered
Air
Two things necessary for aircraft are air flow over the wings for lift and
an area for landing. The majority of aircraft also need an airport with
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the infrastructure to receive maintenance, restocking, refueling and for
the loading and unloading of crew, cargo and passengers. While the
vast majority of aircraft land and take off on land, some are capable of
take off and landing on ice, snow and calm water.
The aircraft is the second fastest method of transport, after the rocket.
Commercial jets can reach up to 875 kilometres per hour (544 mph),
single-engine aircraft 175 kilometres per hour (109 mph). Aviation is
able to quickly transport people and limited amounts of cargo over
longer distances, but incur high costs and energy use; for short
distances or in inaccessible places helicopters can be used. WHO
estimates that up to 500,000 people are on planes at any time.
Rail
Rail transport is where a train runs along a set of two parallel steel
rails, known as a railway or railroad. The rails are anchored
perpendicular to ties (or sleepers) of timber, concrete or steel, to
maintain a consistent distance apart, or gauge. The rails and
perpendicular beams are placed on a foundation made of concrete, or
compressed earth and gravel in a bed of ballast. Alternative methods
include monorail and maglev.
Road
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The most common road vehicle is the automobile; a wheeled
passenger vehicle that carries its own motor. Other users of roads
include buses, trucks, motorcycles, bicycles and pedestrians. As of
2002, there were 590 million automobiles worldwide.
Automobiles offer high flexibility and with low capacity, but are
deemed with high energy and area use, and the main source of noise
and air pollution in cities; buses allow for more efficient travel at the
cost of reduced flexibility. Road transport by truck is often the initial
and final stage of freight transport.
Water
Water transport is the process of transport a watercraft, such as a
barge, boat, ship or sailboat, makes over a body of water, such as a
sea, ocean, lake, canal or river. The need for buoyancy unites
watercraft, and makes the hull a dominant aspect of its construction,
maintenance and appearance.
In the 1800s the first steam ships were developed, using a steam
engine to drive a paddle wheel or propeller to move the ship. The
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steam was produced using wood or coal. Now most ships have an
engine using a slightly refined type of petroleum called bunker fuel.
Some ships, such as submarines, use nuclear power to produce the
steam. Recreational or educational craft still use wind power, while
some smaller craft use internal combustion engines to drive one or
more propellers, or in the case of jet boats, an inboard water jet. In
shallow draft areas, hovercraft are propelled by large pusher-prop
fans.
Other
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Freight
Air freight has become more common for products of high value; while
less than one percent of world transport by volume is by airline, it
amounts to forty percent of the value. Time has become especially
important in regards to principles such as postponement and just-in-
time within the value chain, resulting in a high willingness to pay for
quick delivery of key components or items of high value-to-weight
ratio.[22] In addition to mail, common items send by air include
electronics and fashion clothing.
IMPACT OF TRANSPORTATION:
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Economic
Planning
Transport planning allows for high utilization and less impact regarding
new infrastructure. Using models of transport forecasting, planners are
able to predict future transport patterns. On the operative level,
logistics allows owners of cargo to plan transport as part of the supply
chain. Transport as a field is studied through transport economics, the
backbone for the creation of regulation policy by authorities. Transport
engineering, a sub-discipline of civil engineering, and must take into
account trip generation, trip distribution, mode choice and route
assignment, while the operative level is handles through traffic
engineering.
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transportation some land uses are more efficient when clustered.
Transportation facilities consume land, and in cities, pavement
(devoted to streets and parking) can easily exceed 20 percent of the
total land use. An efficient transport system can reduce land waste.
Too much infrastructure and too much smoothing for maximum vehicle
throughput means that in many cities there is too much traffic and
many—if not all—of the negative impacts that come with it. It is only
in recent years that traditional practices have started to be questioned
in many places, and as a result of new types of analysis which bring in
a much broader range of skills than those traditionally relied on—
spanning such areas as environmental impact analysis, public health,
sociologists as well as economists who increasingly are questioning the
viability of the old mobility solutions. European cities are leading this
transition.
Environment
Blue Dart, pioneer of the jet cargo network in India, offers a capacity
of 16 tonnes each on its two Boeing 737 freighters, and assures timely
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delivery of goods to its five hubs, and distribution to 11,588 locations
around the country.
OBJECTIVES
The objective was to have a complete knowledge the logistics of
goods, information and other resources, including energy and people.
Alongside this, the objective was to study the functioning of BLUE
DART as an example of typical logistics company.
The study was done primarily with the following objective in mind:-
The main objective of the study to learn about the logistics along with
the functioning of BLUE DART .
To know about the policies and procedure followed by the BLUE DART
while transporting the goods and services.
To know about the need and importance of a logistics company in
today’s scenario.
The Blue Dart team drives market leadership through its motivated
people force, dedicated air capacity, cutting-edge technology,
innovation, and value-added services to deliver unmatched standards
of service quality to its customers.
Warehouses at 14 locations across the country as well as bonded
warehouses at the 6 major metros of Bangalore, Chennai, Delhi,
Mumbai, Kolkata and Hyderabad.
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ISO 9001 - 2000 countrywide certification by Lloyd's Register Quality
Assurance for their entire operations, products and services.
MILESTONES ATTITUDE:
Blue dart is a learning organization, valuing self-development, and
most of company’s managers are homegrown.
Blue Dart Aviation is registered as a public limited company and
becomes the first private company to receive government permission
for operation of cargo aircraft in India.
Blue Dart Express Ltd. is awarded the "Global Service Participant Sales
Award" by FedEx for outstanding sales performance.
Blue Dart Express Ltd. is the first express company in India to receive
an ISO 9001 certification, and post its website on the internet. Blue
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Dart Express Ltd., FedEx and the Heart-to-Heart Foundation, U.S.A.,
co- operate in bringing the world's largest airlift of charity to Kolkata.
With a thrust on strengthening infrastructure, Blue Dart establishes
twelve of its own offices in the South, delivering to an additional 198
locations, expands its hub at Bhiwandi and sets up a bonded
warehouse in Mumbai. The company is selected a Super brand from
over 700 brands across 98 categories by a jury of eminent marketing
and advertising professionals.
Blue Dart offers Express Pallet: The world's most Economical,
Convenient and Flexible way to send heavy goods abroad, from DHL.
· Ideal for heavier shipments: 50kgs, 75kgs, 100kgs
· Same box foldable in three dimensions to accommodate
shipments from 50kgs to 75kgs to100 kgs
· Reinforced in-built cardboard pallet base for easy transport
· Corrugated, weather-resistant material
· Shrink-wrapped to provide additional protection against water
· Economical, flat pricing
· For example, savings of approx. 40% on normal freight to the US
Blue Dart, South Asia's premier number one express air and integrated
transportation, distribution and logistics Company, in collaboration
with DHL, has extended to its international customers, an innovative
packaging solution - Express Pallet.
Company’s Vision: "To be the best and set the pace in the air express
integrated transportation and distribution industry, with a business and
human conscience. We commit to develop, reward and recognize our
people who, through high quality and professional service and use of
sophisticated technology, will meet and exceed customer and
stakeholder expectations profitably."
Company’s future plans: Focus on our core domestic products to
expand our market share and consolidate our unique and premium
position in the Indian market, and expansion into the near Mid-East
and Far East markets and the SAARC (South Asian Association of
Regional Co-operation) countries. Blue Dart would also leverage its
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vast customer base for global distribution through its alliance with
DHL.
Here are seven steps to help identify the potential for transportation
management excellence and communicate your improvement project’s
potential to top management by helping to “size the prize,” design the
moving parts of the solution, and articulate the path forward.
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5) Determine the appropriate solution deployment strategy to move to
the target state.
6) Plot the course.
7) Keep score for continuous improvement. Approaching the
transportation management business process in this manner provides
a series of facts and insights that guide improvement and can instruct
top management on the value and importance of the transportation
management discipline. To achieve these goals, people, process, and
technology will be important. All three dimensions are central to
progression toward transportation management excellence.
DART APEX :
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Dart Apex is a door-to-door delivery service within India for shipments
weighing 10kgs. And above. It is the fastest, most efficient delivery
solution for commercial shipments that are time-bound and are
required to undergo regulatory clearances, or require special handling.
Dart Apex offers you an economical option of an Airport-to-Door
service from the major airports of Chennai, Bangalore, Mumbai, Delhi,
Kolkata and Hyderabad to all the Dart Apex locations serviced. A
customer may book space for their shipments through company’s
Customer Service and deliver customer shipments to Blue Dart
Aviation Office at the related airport.
Dart Apex also offers a further economical option of a Door-to- Airport
service. A customer may book their shipments at any of company’s
locations serviced for this product to any of the major airports.
Consignee would be required to collect the shipment from the Blue
Dart Aviation office at the concerned airport.
Dart Apex offers the following benefits:
Wide Market Reach
Single-window Clearance
Real-time Information
Time-Definite Delivery
Free Proof of Delivery on Demand
Speed
Flexibility
Economical
DART SURFACELINE:
Dart Surfaceline is an economical, door-to-door, ground distribution
service within India for shipments weighing 10 kgs and above. It offers
a cost-effective logistics option for your less time-sensitive shipments,
with the following value-added benefits:
Time-bound Delivery
Track your Shipment
Regulatory Clearances
Pick-up Convenience
Secure Shipments
Economical Tariff
SMART BOX:
Smart Box is a convenient, economic, packaging unit priced to include
a door-to-door delivery service within India. The units come in 2
sizes,10kgs and 25 kgs, and are designed to accommodate a variety of
products. The special benefits of using Smart Box are:
A wide market reach
Speedy Delivery
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Free pick-up
Real-time Tracking
Proof of Delivery
Trouble Free Service
INTERNATIONAL SERVICES:
International services of Blue dart are taken over DHL EXPRESS in
2002. Blue Dart Express Limited, through its International Sales
alliance with DHL, the premier global brand name in express
distribution services, offers DHL Document Express (DOX), DHL
Worldwide Package Express (WPX) and the Jumbo Box (Jumbo Box -
25 kgs. and Jumbo Junior - 10 kgs.), a one-stop shipping process for
reliable, time-definite, door to door delivery of international documents
and packages. The service offers access to 220 countries and
territories worldwide and the extensive, quality network of Blue Dart
and DHL.
The special benefits of the International Services are:
1) A Convenient Solution for Urgent, International Documents &
Shipments.
2) Documents and packages will be picked-up from location, cleared
through customs and delivered to consignee.
3)Customs Clearance Expertise Specialists conversant with customs
formalities in India as well as in 228 countries worldwide, and pre-
clearance for shipments in transit available for most destinations,
ensure efficient delivery.
4)Real-time Tracking.
5) A Cost-effective Option.
6) Packaging
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enterprise. The company also evolves marketing strategic that can
enable its business to effectively retain customers.
Blue Dart Express Ltd senior vice-president (marketing & projects)
Tulsi Mirchandaney says that- "The express service Industry does not
have any external benchmark to look up to. Company’s therefore,
decided to look into some of the operations that successfully
institutionalised internally, and use those as benchmark to efficiently
address various customer needs."
This implies that every day professionals from Blue Dart will monitor
the exact status of various shipments of its clients, especially air cargo
services which is one of the core offerings where the company
generates substantial business volumes. In this business, the company
may encounter imperatives like flight delays to bad weather conditions
or some other peculiar circumstances which may lead to considerable
worry and anxiety for the target customers. This is more so because
the delivery of these shipments would be crucial to effectively run their
own independent end- businesses. The team within the company, in
such instances will track the specific geographical areas where the
problem persists through Internal technology tool and other aligned
systems that have been initiated by the enterprise. The company will
also personally interact with customers and explain to them the exact
reasons for the delay along with the time when the cargo will be
delivered.
Further, the moment the company discovers that there are certain
areas where customer service delivery is not in sync with the
standards that have been set by the organisation, the entire team gets
down to analysing the problem. This is done to determine where
exactly the company needs to gear up further.
FINDINGS :
On the basis of study conducted, it is evident that BLUE DART is
following most of pre-requisites of an efficient logistics (supply-chain
management) company.
However there are some areas, which need further attention for
increasing
the quality of services.
Blue Dart express ltd. is fully aware of the basic need of customers
than its competitors.
It has more than 100 branches spread all over India at 13000
locations.
The delivery of goods to the customer in the most reliable transit
period (and preferably the shortest) possible.
The reverse flow of acknowledged, signed delivery records is trust
worthy.
The country's most reliable air and surface network offers a pre-
determined delivery schedule with close to 100% accuracy.
Blue Dart offers the country's most comprehensive and customer
software to support critical supply-chain distribution demands.
Blue Dart does not have very well connection with the national
airports.
Blue Dart not only handles large volumes and oversize packages
overnight - it also provides the industry with status of their shipments
and retrieves such records as are necessary for billing.
The national airport services are limited to certain airports and are
very expensive
Parcels are differentiated on the basis of THREE LETTER codes and
tracks allotted to each.
Goods are tallied and reloaded at all the stages-office, warehouse,
main hub, and also the shipment area. Approx. 17 times.
80-85% goods are hardware goods from the it sector.
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RECOMMENDATIONS :
The following are the recommendation based on the study:-
Since Blue Dart is mainly focuses on the international services so it
must pay attention in the domestic services.
Blue Dart does not have very well connection with the national
airports so Blue Dart must make good connection with the national
airports.
At national level transportation of goods is done via road that makes
delay in the service so the national airport services must be spread to
every airport so it will be resulted into quick service.
The national airport services are limited to certain airports and are
very expensive. Spreading to the every airport will also result into the
reasonable service.
CONCLUSION:
The process of planning, implementing, and controlling the efficient,
cost effective flow and storage of raw materials, in-process inventory,
finished goods and related information from point of origin to point of
consumption for the purpose of meeting customer requirements.
A recent US study found that logistics costs account for almost 10% of
the gross domestic product. The process itself covers a diverse number
of functional areas. Involved in logistics are transportation and traffic,
as well as shipping and receiving. It also covers storage and
import/export operations.
The Blue Dart fulfill all the necessary and regulatory requirements of
the logistics of goods and service as a renowned ‘supply – chain
management company’, it sincerely concentrate on all the area of its
quality services.
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The country's most reliable air and surface network offer a pre-
determined delivery schedule with close to 100% accuracy. The IT
industry could plan its production with precision and avoid expensive
inventory build-up.
Blue Dart offers the country's most comprehensive communications
technology. Much before the internet was prevalent; Blue Dart
customers could dial into the network through Power Dart 2000 and
track their packages. As an added option, Fax dart could fax a copy of
the delivery record the minute the Blue Dart system was updated.
Though it always try to fulfill all the requirement of its customers but it
is lacking in the case of domestic services. It must pay equal attention
on the domestic services so that more and more people can take the
advantages of its ultimate services.
BIBLIOGRAPHY:
www.google.com
www.bluedart.com
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