HOME AUTOMATION GATEWAY

QUICK INSTALLER GUIDE

For use with RISCO Group’s Security Systems

1. Introduction
This document describes the procedure on how to assign the RISCO
Home Automation Gateway to the Cloud in order to activate and control
Home based wireless devices, such as heating and lights, from the RISCO
Cloud web user interface and iRISCO Smartphone App.
Note: For optimum value and benefit, it is recommended to add a
VUpoint camera to the installation.
2. System Setup
The following steps are required to initially set up your system for
configuration and operation
2.1. Connecting to AC Power Supply
1. Connect one end of the USB wireless dongle to the unit’s network port
and the other end to the network.
2. Plug in the Home Automation Gateway unit to the AC power supply.
2.2. Registering to the Installer Web Application
For the user to gain access to the Home Automation Gateway, the
installer is first required to register to the Installer Web application and
then to add an existing control panel by Panel ID. For detailed
instructions, refer to the RISCO Cloud Installer Application Manual.
2.3. Connecting to the Home Automation Gateway
Perform the following instructions for connecting to the Home
Automation Gateway.
1. Use your internet browser to log into the Installer Web application (for
instructions, refer to the RISCO Cloud Installer Application Manual).
2. From the home page, open the Control Panels List page.

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3. Click the CP Login ID link of the required Control Panel group.

25391776981

3. Registration and Management of the Home Automation

Gateway
After establishing Home Automation Gateway connection, you will first
need to register the Home Automation Gateway in order to register
devices and create groups for devices.
3.1. Registering the Home Automation Gateway
1. Click the Home Automation link in the left-hand column.
2. Click the Register NG Gateway link; the Register NG Gateway page is
displayed.

3. Enter the MAC address located on the Home Automation Gateway

unit box.
4. Click Done; the Home Automation Gateway is now registered to your
control panel.

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3.2. Registering a Z-Wave Device
1. Click the Add Z-Wave device link; the following screen appears.

2. Send a Register signal from the device according to the device’s

Installation Instructions; the following screen appears.
Note: The Home Automation Gateway will wait for 45 seconds to
receive a signal from the new Z-Wave device before timeout.

3. In the Device Name field, enter a name for the device that can be easily
remembered.
4. Click Done.
5. The device is added to the list of registered devices.

3.3. Creating a Group of Devices

You can place all registered devices in one manageable group.
1. Click the Manage Groups link; the following screen appears
displaying a list of all groups created with their registered devices.
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2. Click the Add Group link; the Create group dialog box appears.

3. In the Group Name field, enter the name of the devices group.
4. Under Available, select the devices to be included in the group and
click the button.
– OR –
Click the button to include all the devices in the group.
5. Click Done.

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3.4. Editing a Group of Devices
1. Click the Manage Groups link; the following screen appears
displaying a list of all groups created with their registered devices.

2. Under the Actions column, click the icon of the group to be edited.
3. Make the necessary changes.
4. Click Done.
3.5. Deleting a Group of Devices
1. Click the Manage Groups link; the following screen appears
displaying a list of all groups created with their registered devices.

2. Under the Actions column, click the icon of the group to be deleted;
the following screen appears.

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3. Click Delete.

3.6. Removing a Z-Wave Device

1. Click the Remove Z-Wave device link; the following screen appears.

2. Activate the device according to the device’s Installation Instructions;

after a short while the following screen appears and the device is
removed.

3. Click Close.
3.7. Resetting the Home Automation Gateway Z-Wave Settings
You can reset all of the Z-Wave settings on the Home Automation Gateway.
Note: This action will remove all Z-wave devices from the system.
1. Click the Reset NG Gateway’s Z-wave settings link; the following
screen appears.

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2. If you are sure you want to proceed with the reset, click Reset Z-wave
settings, otherwise, click Cancel.
3.8. Unregistering the Home Automation Gateway
You can unregister the assigned Home Automation Gateway from the
panel. It will still remain registered on the cloud and will be available for
registration on another panel.
Note: This action will remove all Z-wave devices from the system.
 Click the Unregister NG Gateway link; the following screen appears.

 If you are sure you want to proceed with the unregistering, click
Unregister, otherwise, click Cancel.

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1. Introduction
Ce document décrit comment associer la passerelle domotique RISCO au
Cloud RISCO, permettant ainsi d'activer et de contrôler les périphériques
domotiques sans fil, par ex. le chauffage ou l'éclairage à partir de
l'interface utilisateur Web du RISCO Cloud et de l’Application
Smartphone iRISCO.
Remarque : Pour une utilisation optimale, il est recommandé d'ajouter
une caméra VuPoint à l'installation.
2. Configuration Système
Les étapes suivantes sont nécessaires pour la configuration initiale du
système, son paramétrage et son exploitation.

2.1. Connexion à l'alimentation secteur

1. Connectez le dongle USB du contrôleur Z-wave dans un port USB de
la passerelle domotique RISCO et connecter la passerelle domotique
RISCO au réseau au moyen d’un câble RJ 45.
2. Branchez l'unité de passerelle domotique à l'alimentation secteur.
2.2. Enregistrement dans l'application d'administration Web
installateur
Pour permettre à l'utilisateur final d'accéder à la passerelle domotique
RISCO, l'installateur doit d'abord créer un compte dans l'application
d'administration installateur Web, puis ajouter une centrale existante par
son ID centrale. Pour obtenir des instructions détaillées, reportez-vous au
manuel installateur de l’application RISCO Cloud.

2.3. Connexion à la Passerelle domotique RISCO

Suivre les instructions pour la connexion à la Passerelle domotique
RISCO.

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1. Utilisez votre navigateur Internet pour vous connecter à l'application
Web Installateur Admin (pour les instructions, se reporter au manuel
RISCO Cloud Web Installateur Admin).
2. A partir de la page d'accueil, ouvrez la page Liste de Centrales.

Cliquez sur le lien ‘ID Centrale’ du groupe de la centrale requise.

3. Enregistrement et gestion de la passerelle domotique

RISCO
Après avoir établi le raccordement de la passerelle domotique RISCO,
vous devez d'abord enregistrer la passerelle domotique RISCO pour
pouvoir enregistrer les périphériques et créer des groupes pour les
périphériques.

3.1. Enregistrement de la Passerelle domotique RISCO

1. Cliquez sur le lien Domotique dans la colonne de gauche.
2. Cliquez sur le lien Enregistrement passerelle NG, la page
Enregistrement passerelle NG s’affiche.

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3. Saisissez l'adresse MAC située sur l'unité passerelle domotique
RISCO.
4. Cliquez sur OK, la passerelle domotique RISCO est maintenant
enregistrée dans votre Centrale.

3.2. Enregistrement d'un périphérique Z-Wave

1. Cliquez sur le lien Ajout Matériel Z-Wave, l'écran suivant apparaît.

2. Envoyer un signal d’enregistrement à partir du dispositif en suivant

les instructions d'installation de l’appareil, l'écran suivant apparaît.
Note : La Passerelle domotique RISCO attendra pendant 45 secondes
pour recevoir un signal du nouveau dispositif Z-Wave avant expiration.

3. Dans le champ Nom Matériel, saisissez un nom facilement

mémorisable pour le dispositif.
4. Cliquez sur OK.
5. Le dispositif est ajouté à la liste des périphériques enregistrés.

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3.3. Création d'un groupe de périphériques
Vous pouvez placer tous les périphériques enregistrés dans un groupe
administrable.
1. Cliquez sur le lien Gestion des Groupes, l'écran suivant apparaît et
affiche une liste de tous les groupes créés avec leurs appareils
enregistrés.

2. Cliquez sur le lien Ajout de Groupe, la boîte de dialogue Création

Groupe apparaît.

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3. Dans le champ Nom du groupe, entrez le nom du groupe de
périphériques.
4. Sous Disponible, sélectionnez les périphériques à inclure dans le
groupe et cliquez sur le bouton .
– OU –
Cliquez sur le bouton pour inclure tous les périphériques dans le
groupe.
5. Cliquez sur OK.

3.4. Modification d'un groupe de périphériques

1. Cliquez sur le lien Gestion des Groupes, l'écran suivant apparaît et
affiche une liste de tous les groupes créés avec leurs appareils
enregistrés.

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2. Dans la colonne Actions, cliquez sur l'icône du groupe à éditer.
3. Effectuez les modifications nécessaires.
4. Cliquez sur OK.

3.5. Suppression d'un groupe de périphériques

1. Cliquez sur le lien Gestion des Groupes, l'écran suivant apparaît et
affiche une liste de tous les groupes créés avec leurs appareils
enregistrés.

2. Dans la colonne Actions, cliquez sur l'icône du groupe à supprimer;

l'écran suivant apparaît.

3. Cliquez sur Supprimer.

3.6. Suppression d'un périphérique Z-Wave

1. Cliquez sur le lien de l'appareil Suppression matériel Z-Wave, l'écran
suivant apparaît.

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2. Activer le dispositif selon les instructions d’installation de l’appareil ;
après un court moment, l'écran suivant apparaît et l'appareil est retiré.

3. Cliquez sur Fermer.

3.7. Réinitialisation des paramètres Z-Wave de la passerelle

domotique NG
Vous pouvez réinitialiser tous les paramètres Z-Wave sur la passerelle
domotique RISCO.
Remarque : Cette action va supprimer tous les dispositifs Z-Wave à
partir du système.
1. Cliquez sur la lien Réinitialisation des paramètres Z-Wave de la
passerelle NG, l'écran suivant apparaît.

2. Si vous êtes sûr de vouloir procéder à la remise à zéro, cliquez sur Réinit
paramètres Z-Wave, sinon, cliquez sur Annuler.

3.8. Suppression de la Passerelle domotique RISCO

Vous pouvez désinscrire la passerelle domotique RISCO attribuée à la
centrale. Elle restera encore inscrite dans le Cloud et sera disponible pour
l'enregistrement sur une autre centrale.
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Remarque : Cette action va également supprimer tous les dispositifs Z-
Wave du système
 Cliquez sur le lien Suppression de la passerelle NG, l'écran suivant
apparaît.

 Si vous êtes sûr de vouloir procéder à l'annulation de l'inscription, cliquez

sur Suppression, sinon, cliquez sur Annuler.

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1. Introducción
En este documento se describe el procedimiento necesario para asignar el
Módulo de Control Domótico RISCO a la nube con el fin de activar y
controlar dispositivos inalámbricos domésticos, como la calefacción o las
luces, desde la interfaz de usuario web de RISCO Cloud y la aplicación
para smartphone iRISCO.
Nota: Para un aprovechamiento máximo, se recomienda agregar una
cámara VUpoint a la instalación.
2. Configuración del sistema
Es preciso que siga los pasos que se describen a continuación para llevar a
cabo la configuración inicial del sistema y poder empezar a utilizarlo.
2.1. Conectar a una fuente de alimentación de CA
1. Conectar un extremo del dongle inalámbrico USB al puerto de red de
la unidad y conectar el otro extremo a la red.
2. Conectar la unidad del Módulo de Control Domótico a la fuente de
alimentación de CA.
2.2. Registrarse en la aplicación web para instaladores
Para que el usuario pueda tener acceso al Módulo de Control Domótico,
el instalador debe registrarse primero en la aplicación web para
instaladores y, seguidamente, agregar un panel de control existente
mediante su ID de panel. Para ver instrucciones detalladas, consulte el
manual de la aplicación para instaladores de RISCO Cloud.
2.3. Conectarse al Módulo de Control Domótico
Lleve a cabo las siguientes instrucciones para conectarse al Módulo de
Control Domótico.
1. Desde su navegador de Internet, iniciar sesión en la aplicación web
para instaladores (para obtener instrucciones consulte el manual de la
aplicación para instaladores de RISCO Cloud).
2. En la página de inicio, abrir la página Control Panels List.
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3. Pulsar el enlace CP Login ID en el grupo correspondiente del panel de
control.

25391776981

3. Registrar y gestionar el Módulo de Control Domótico

Una vez establecida la conexión con el Módulo de Control Domótico,
primero se debe registrar el Módulo de Control Domótico para poder
registrar dispositivos y crear grupos para dichos dispositivos.
3.1. Registrar el Módulo de Control Domótico
1. Pulsar el enlace Home Automation en la columna de la izquierda.
2. Pulsar el enlace Register NG Gateway; se visualizará la página
Register NG Gateway.

3. Introducir la dirección MAC que está en la caja del Módulo de Control

Domótico.
4. Pulsar Done; ahora el Módulo de Control Domótico está registrado en
su panel de control.
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3.2. Registrar un dispositivo Z-Wave
1. Pulsar el enlace Add Z-Wave device; aparecerá la siguiente pantalla.

2. Enviar una señal de registro desde el dispositivo según las

instrucciones de instalación del dispositivo; aparecerá la siguiente
pantalla.
Nota: El Módulo de Control Domótico esperará 45 segundos para recibir
una señal del nuevo dispositivo Z-Wave antes de cancelar la conexión.

3. En el campo Device Name, introducir un nombre para el dispositivo

que pueda recordarse fácilmente.
4. Pulsar Done.
5. El dispositivo se agregará a la lista de dispositivos registrados.

3.3. Crear un grupo de dispositivos

Es posible incluir todos los dispositivos registrados en un grupo más
manejable.

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1. Pulse el enlace Manage Groups; aparecerá la siguiente pantalla con
una lista de todos los grupos creados con sus dispositivos registrados
correspondientes.

2. Pulsar el enlace Add Group; aparecerá el cuadro de diálogo Create

group.

3. En el campo Group Name, introducir el nombre del grupo de

dispositivos.
4. En la sección Available, seleccionar los dispositivos que se quieran
incluir en el grupo y pulsar el botón .
– O BIEN –
Pulsar el botón para incluir todos los dispositivos en el grupo.
5. Pulsar Done.

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3.4. Editar un grupo de dispositivos
1. Pulsar en el enlace Manage Groups; aparecerá la siguiente pantalla
con una lista de todos los grupos creados con sus dispositivos
registrados correspondientes.

2. En la columna Actions, pulsar el icono del grupo que se quiera

eliminar.
3. Hacer los cambios necesarios.
4. Pulsar Done.
3.5. Eliminar un grupo de dispositivos
1. Pulsar el enlace Manage Groups; aparecerá la siguiente pantalla con
una lista de todos los grupos creados con sus dispositivos registrados
correspondientes.

2. En la columna Actions, pulsar el icono del grupo que se quiera

eliminar; aparecerá la siguiente pantalla.

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3. Pulsar Delete.

3.6. Quitar un dispositivo Z-Wave

1. Pulsar el enlace Remove Z-Wave device; aparecerá la siguiente
pantalla.

2. Activar el dispositivo según las instrucciones de instalación del

dispositivo; tras unos segundos, aparece la siguiente pantalla y el
dispositivo quedará eliminado.

3. Pulsar Close.
3.7. Reiniciar la configuración de Z-Wave del Módulo de
Control Domótico
Es posible reiniciar toda la configuración de Z-Wave en el Módulo de
Control Domótico.
Nota: Esta acción eliminará todos los dispositivos Z-Wave del sistema.
1. Pulse el enlace Reset NG Gateway’s Z-wave settings; aparecerá la
siguiente pantalla.

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2. Si realmente quiere continuar con el reinicio, pulsar Reset Z-wave
settings; en caso contrario, pulsar Cancel.
3.8. Anular el registro del Módulo de Control Domótico
Es posible anular el registro del Módulo de Control Domótico asignado en
el panel. Éste seguirá registrado en la nube y disponible para su registro en
otro panel.
Nota: Esta acción eliminará todos los dispositivos Z-Wave del sistema.
 Pulsar el enlace Unregister NG Gateway; aparecerá la siguiente
pantalla.

 Si realmente quiere continuar con la anulación del registro, pulsar

Unregister; en caso contrario, pulsar Cancel.

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1. Introduzione
Questo documento descrive la procedura su come assegnare il Gateway
RISCO per la domotica sul RISCO Cloud, al fine di attivare e controllare i
dispositivi radio Z-Wave per la gestione domotica della casa, come il
riscaldamento e le luci, dall'interfaccia utente web RISCO Cloud e
dall’applicazione IRisco.
Nota: Per un risultato ottimale e maggiori benefici, si consiglia di
aggiungere al sistema anche le telecamere VuPoint.
2. Setup
I seguenti passaggi sono necessari per inizializzare e configurare il
sistema.
2.1. Alimentazione del Sistema
1. Connettere la chiave USB in dotazione nella seconda porta sul gateway
(quella in basso) e connettere il gateway alla rete. NOTA il gateway si
college a internet SOLO in DHCP
2. Collegare il Gateway per la Domotica all’alimentatore in dotazione.
2.2. Registrazione al Portare Installatore
Per consentire all'utente di accedere al Gateway per la domotica, è
necessario che l’installatore sia registrato al RISCO Cloud Installatore e
che abbia aggiunto una centrale nel proprio gruppo. Per istruzioni
dettagliate, consultare il manuale di installazione Applicazione RISCO
Cloud.
2.3. Collegamento del Gateway per la Domotica
Seguire le seguenti istruzioni per il collegamento del gateway per la
Domotica.
1. Utilizzando un browser accedere alla propria area installatore (Per
istruzioni dettagliate, consultare il manuale di installazione
Applicazione RISCO Cloud).
2. Dalla Home Page aprire la pagina Lista Centrali.
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3. Cliccare sull’ID Centrale a cui si vuole abbinare il Gateway.

3. Registrazione e Gestione del modulo Gateway per la

Domotica
Dopo aver effettuato il collegamento del Gateway per la domotica, è
necessario registrarlo al fine di poter registrare i dispositivi e organizzarli
in gruppi.
3.1. Registrazione del Gateway per la Domotica
1. Dopo aver selezionato la centrale, cliccare su Domotica nella parte
sinistra dello schermo.
2. Cliccare su “Registrare l’NG Gateway”. Viene visualizzata la
schermata seguente.

3. Inserire il MAC Address che si trova sull’involucro del Gateway.

4. Cliccare su “fatto”; Il Gateway è ora registrato e abbinato alla centrale
precedentemente selezionata.

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3.2. Registrazione delle Periferiche Z-Wave
1. Cliccare su aggiungi periferiche Z-Wave; viene visualizzata la
schermata seguente.

2. Inviare il segnale dalla periferica Z-Wave seguendo le istruzioni

contenute nella confezione. Viene visualizzata la schermata seguente.
Nota: Il Gateway per la domotica attenderà di ricevere il segnale dalla
periferica per 45 secondi. Esaurito il tempo la procedura andrà ripetuta.

3. Nella casella “Nome Periferica” inserire il nome che si vuole attribuire

all’apparato
4. Cliccare su “Fatto”.
5. La periferica è ora aggiunta alla lista delle periferiche registrate.

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3.3. Creare un Gruppo di Periferiche
E’ possibile inserire tutte le periferiche registrate in un Gruppo gestibile
singolarmente.
1. Cliccare su “Gestione Gruppi” ; viene visualizzata la schermata
seguente con la lista di tutti i gruppi esistenti e le periferiche ad essi
associati.

2. Cliccare su “Aggiungi Gruppo”; Apparirà la finestra Creazione

Gruppi.

3. Nella finestra “Nome Gruppo” inserire il Nome per il gruppo che si sta
creando.
4. Dalla finestra “Disponibili”, selezionare le periferiche che si vogliono
aggiungere al gruppo e premere il tasto.
– Oppure –

27
 Cliccare sul bottone per aggiungere tutte le periferiche nel gruppo.
5. Cliccare su “Fatto”.

3.4. Editare un Gruppo di Periferiche

1. Cliccare su “Gruppi”; viene visualizzata la schermata seguente con la
lista di tutti i gruppi esistenti e le periferiche ad essi associati.

2. Sotto la Colonna Azioni, cliccare sul tasto in corrispondenza del

gruppo che si vuole modificare.
3. Apportare le modifiche.
4. Cliccare su “Fatto”.
3.5. Cancellare un Gruppo di Periferiche
1. Cliccare su “Gruppi”; viene visualizzata la schermata seguente con la
lista di tutti i gruppi esistenti e le periferiche ad essi associati.

2. Sotto la Colonna Azioni, cliccare sul tasto del gruppo che si vuole
eliminare. Verrà visualizzata la schermata seguente.

28
3. Cliccare su Cancella.

3.6. Rimuovere le Periferiche Z-Wave

1. Cliccare su Rimuovi Periferiche Z-Wave; verrà visualizzata la
schermata seguente.

2. Inviare il segnale dalla periferica Z-Wave seguendo le istruzioni

contenute nella confezione della stessa fino a quando verrà visualizzata
la schermata seguente.

3. Cliccare su Chiudi.
3.7. Resettare il Gateway per la Domotica Z-Wave
E’ possibile resettare tutte le periferiche Z-Wave dal Gateway per la
Domotica.
Nota: Questa operazione rimuoverà tutte le periferiche Z-wave dal
sistema.
1. Cliccare su Reset NG Gateway Z-wave; verrà visualizzata la schermata
seguente.

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2. Se si è sicuri di volere procedure con il Reset, cliccare su Reset settaggi Z-
wave, alrimenti cliccare su Cancella.
3.8. Annullare la Registrazione del Gateway per la Domotica
E’ possibile annullare la registrazione del Gateway per la domotica
abbinato alla centrale. Rimarrà registrato sul Cloud ma potrà essere
assegnato ad un’altra centrale.
Nota: Questa azione rimuoverà tutte le periferiche Z-wave dal sistema.
 Cliccare su Annulla Registrazione NG Gateway ; verrà visualizzata la
schermata seguente.

Se si è sicuri di volere procedure con il Reset, cliccare su Annulla

Registrazione, altrimenti cliccare su Annulla.

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Standard Limited Product Warranty
RISCO Ltd., its subsidiaries and affiliates (“RISCO") guarantee RISCO’s hardware products to be free from defects in materials and
workmanship when used and stored under normal conditions and in accordance with the instructions for use supplied by RISCO, for a
period of (i) 24 months from the date of connection to the RISCO Cloud (for cloud connected products) or (ii) 24 months from production
(for other products which are non-cloud connected), as the case may be (each, the “Product Warranty Period” respectively).
Contact with customers only. This Product Warranty is solely for the benefit of the customer who purchased the product directly from
RISCO, or from any authorized distributor of RISCO. Nothing in this Warranty obligates RISCO to accept product returns directly from end
users that purchased the products for their own use from RISCO’s customer or from any installer of RISCO, or otherwise provide warranty
or other services to any such end user. RISCO customer shall handle all interactions with its end users in connection with the Warranty, inter
alia regarding the Warranty. RISCO’s customer shall make no warranties, representations, guarantees or statements to its customers or other
third parties that suggest that RISCO has any warranty or service obligation to, or any contractual privy with, any recipient of a product.
Return Material Authorization. In the event that a material defect in a product shall be discovered and reported during the Product
Warranty Period, RISCO shall, at its option, and at customer's expense, either: (i) accept return of the defective Product and repair or
have repaired the defective Product, or (ii) accept return of the defective Product and provide a replacement product to the customer.
The customer must obtain a Return Material Authorization (“RMA”) number from RISCO prior to returning any Product to RISCO.
The returned product must be accompanied with a detailed description of the defect discovered (“Defect Description”) and must
otherwise follow RISCO’s then-current RMA procedure in connection with any such return. If RISCO determines in its reasonable
discretion that any Product returned by customer conforms to the applicable warranty (“Non-Defective Products”), RISCO will notify
the customer of such determination and will return the applicable Product to customer at customer’s expense. In addition, RISCO may
propose and assess customer a charge for testing and examination of Non-Defective Products.
Entire Liability. The repair or replacement of products in accordance with this warranty shall be RISCO’s entire liability and
customer’s sole and exclusive remedy in case a material defect in a product shall be discovered and reported as required herein.
RISCO’s obligation and the Warranty are contingent upon the full payment by customer for such Product and upon a proven weekly
testing and examination of the product functionality.
Limitations. The Product Warranty is the only warranty made by RISCO with respect to the Products. The warranty is not transferable
to any third party. To the maximum extent permitted by applicable law, the Product Warranty does not apply and will be void if: (i) the
conditions set forth above are not met (including, but not limited to, full payment by customer for the product and a proven weekly
testing and examination of the product functionality); (ii) if the Products or any part or component thereof: (a) have been subjected to
improper operation or installation; (b) have been subject to neglect, abuse, willful damage, abnormal working conditions, failure to
follow RISCO’s instructions (whether oral or in writing); (c) have been misused, altered, modified or repaired without RISCO’s written
approval or combined with, or installed on products, or equipment of the customer or of any third party; (d) have been damaged by
any factor beyond RISCO’s reasonable control such as, but not limited to, power failure, electric power surges, or unsuitable third party
components and the interaction of software therewith or (e) any delay or other failure in performance of the product attributable to any
means of communications, provided by any third party service provider (including, but not limited to) GSM interruptions, lack of or
internet outage and/or telephony failure.
BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT BE HELD RESPONSIBLE OR
LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY APPLICABLE THERETO, IF ANY, IS THE BATTERY
MANUFACTURER'S WARRANTY.
RISCO makes no other warranty, expressed or implied, and makes no warranty of merchantability or of fitness for any particular
purpose. For the sake of good order and avoidance of any doubt:
DISCLAIMER. EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY DISCLAIM ALL
EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS WITH REGARD
TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY REPRESENTATIONS, WARRANTIES, GUARANTEES, AND
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND LOSS OF DATA. WITHOUT
LIMITING THE GENERALITY OF THE FOREGOING, RISCO AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT: (I)
THE OPERATION OR USE OF THE PRODUCT WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii) THAT ANY
FILES, CONTENT OR INFORMATION OF ANY KIND THAT MAY BE ACCESSED THROUGH THE PRODUCT BY CUSTOMER OR
END USER SHALL REMAIN SECURED OR NON DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER RISCO NOR ITS
LICENSORS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, GSM
OR OTHER MEANS OF COMMUNICATIONS AND THAT RISCO’S PRODUCTS, MAY BE SUBJECT TO LIMITATIONS, DELAYS,
AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH MEANS OF COMMUNICATIONS.
RISCO IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH
PROBLEMS. RISCO WARRANTS THAT ITS PRODUCTS DO NOT, TO THE BEST OF ITS KNOWLEDGE, INFRINGE UPON ANY
PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHT
IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY AMOUNTS REPRESENTING LOST REVENUES OR PROFITS, PUNITIVE
DAMAGES, OR FOR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF THEY WERE
FORESEEABLE OR RISCO HAS BEEN INFORMED OF THEIR POTENTIAL.
RISCO does not install or integrate the product in the end user security system and is therefore not responsible for and cannot
guarantee the performance of the end user security system which uses the product.
RISCO does not guarantee that the product will prevent any personal injury or property loss by burglary, robbery, fire or otherwise; or
that the product will in all cases provide adequate warning or protection.
Customer understands that a correctly installed and maintained alarm may only reduce the risk of burglary, robbery or fire without
warning, but is not an assurance or a guarantee that such an event will not occur or that there will be no personal injury or property
loss as a result thereof. Consequently RISCO shall have no liability for any personal injury, property damage or loss based on a claim
that the product fails to give warning.
No employee or representative of RISCO is authorized to change this warranty in any way or grant any other warranty.

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Contacting RISCO Group
RISCO Group is committed to customer service and product support.
You can contact us through our website (www.riscogroup.com) or at the
following telephone and fax numbers:

United Kingdom Belgium (Benelux) China (Shenzhen)

Tel: +44-(0)-161-655- Tel: +32-2522-7622 Tel: +86-755-82789285
5500 support- support-
support- [email protected] [email protected]
[email protected]

Italy USA Poland

Tel: +39-02-66590054 Tel: +1-631-719-4400 Tel: +48-22-500-28-40
support- support- support-
[email protected] [email protected] [email protected]

Spain Brazil Israel

Tel: +34-91-490-2133 Tel: +55-11-3661-8767 Tel: +972-3-963-7777
support- support- [email protected]
[email protected] [email protected]

France China (Shanghai) Australia

Tel: +33-164-73-28-50 Tel: +86-21-52-39-0066 Tel: + 1800-991-542
support- support- support-
[email protected] [email protected] [email protected]

© RISCO Group 07/2016 5IN2538 B

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