IPMS

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Individual Performance Management System (IPMS) for Exhicutives in SSAs HR 97909487

AGM- Responsibilities- (AGM OP-MIS) & IT - SSA- Ahmedabad Telecom District Period for
SL. Business Weighta Achived Review Achived Review Achived Review
No Area KPI ge Target Q1 Q1 Q2 Q2 Q3 Q3
CFA review meeting. Co-ordination and compilation
of related data for presentation in Meetings.
Devloped Macros for collecting data fromWDC
portal and back end system.
1 10 100% 97% 94% 96% 93% 95% 94%
USO subsidy claim of BB Capital and VPTs. Querterly
USO subsidy claim of broadband and VPTs prepared
in time duly stamped and Notarized and submitted
to circle office timely and promptly.

2 5 100% 96% 94% 96% 96% 94% 96%


Quarterly AMC Performance bills of UTPL and PTPL
collecting from DEs in time and submitted to REM
promptly and processed for bills.

3 OP 2 100% 95% 94% 95% 95% 95% 95%


Process for LL & GSM Service connections of ATD
and Circle office staff and VVIP visit correspondance.
4 3 100% 96% 96% 96% 94% 96% 96%
Monitoring PG complaints received from Call Center,
PMO, Twitter, CMD, BSNL HQ, CGM Office, PGM
Ofice & GUJ cases and other media

5 10 100% 97% 97% 97% 94% 97% 97%


MPs & TAC Members correspondance , TAC
Meeting, Circle Adalat Cases.
6 PG 5 100% 98% 94% 98% 98% 98% 98%
IT Support regarding various OS, Drivers & soft ware
related issues.
7 5 100% 97% 97% 97% 97% 97% 97%
Monitoring clearance of faults related to IT
equipments and anti virus software and CDR/ CSR
N/W Mtce.
8 5 100% 98% 98% 98% 94% 98% 94%
Process of billing and penalty calculation of Annual
Maintenance Contract.
9 5 100% 98% 96% 98% 98% 98% 98%
Scraping and Disposal of Life expired/ Obsolete IT
equipment of entire ATD & removal of them from
AMC.
10 5 100% 97% 97% 97% 97% 97% 97%
Compilation, Procurement, Distribution of IT Eqpt.
Requirement of SSA, Annual Maintenance Contract
for PCs & Peripherals, Anti- virus soft ware

11 IT 5 100% 95% 93% 95% 95% 95% 95%


12 Support to field units regarding CDR system 10 100% 98% 98% 98% 98% 98% 98%
Correspondance with ITPC Pune for CDR System
13 5 100% 97% 97% 97% 97% 97% 97%
14 Error CDR Cases and IPDR Cases 5 100% 98% 98% 98% 98% 98% 98%
Attend Meeting, Webinar regarding FMS Module
and its correspondance with ITPC Pune, ITPC HYD.
15 3 100% 97% 97% 97% 97% 97% 97%
Process og bill and penalty calculation of M/s YOSO
Engg. & Supplier for BB Mtce & provision and its
CDR & correspondance.
16 FMS 6 100% 98% 98% 98% 98% 98% 98%
17 RE-BE preparation & submission 3 100% 93% 91% 93% 90% 90% 90%
18 Asset Identification & Physical verification 3 100% 98% 98% 98% 98% 98% 98%
19 Major Audit Paras 3 100% 95% 95% 95% 95% 95% 95%
20 OP, PG, IT Administrative Work of whole unit 2 100% 96% 94% 96% 96% 96% 96%
Total 100
Achived Review Final
Q4 Q4 Score

97% 94% 9.38

96% 96% 4.78

95% 95% 1.90

96% 96% 2.87

97% 97% 9.63

98% 98% 4.85

97% 97% 4.85

98% 98% 4.80

98% 98% 4.88


97% 97% 4.85

95% 95% 4.73


98% 98% 9.80

97% 97% 4.85


98% 98% 4.90

97% 97% 2.91

98% 98% 5.88


90% 90% 2.71
98% 98% 2.94
95% 95% 2.85
96% 96% 1.91
96.2325

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