CFITES Vol 3 e

VOLUME 3
Canadian Forces
Individual Training
& Education System
CFITES
MANUAL OF INDIVIDUAL TRAINING AND EDUCATION
Analysis of
Instructional Requirements
A-P9-050-000/PT-003
ADM (PA) Marketing and Creative Services CS03-0223
2003-06 A-P9-050-000/PT-003
FOREWORD
A-P9-050-000/PT-003, Manual of Individual Training and Education, Volume 3, Analysis of Instructional
Requirements is issued on authority of the Chief of the Defence Staff.
This publication is effective on receipt and supersedes A-P9-000-003/PT-000 (Preparation of Occupational
Specifications) dated 91-11-15, A-P9-000-004/PT-000 (Preparation of Training Standards) dated 92-07-31,
A-P9-000-005/PT-000 (Analysis of Tasks for Training) dated 92-10-30, A-P9-000-006/PT-000 (Writing of
Performance Objectives) dated 92-09-04 and A-P9-050-000/PT-003 (Analysis of Instructional Requirements)
dated 98-07-31. This publication also incorporates and therefore supersedes 4500-27 (DRET 4-2) 30 July 1998
DRAFT Education Objective Guidance, and Supplement to Volume 3, Interim Version 5: Dated 23 Feb 01.
Suggestions for changes shall be forwarded through normal channels to National Defence Headquarters,
Attention: Director, Training and Education Policy (DTEP).
I
CONTENTS OF MANUAL OF INDIVIDUAL
TRAINING AND EDUCATION
The Manual of Individual Training and Education is a series of publications that provides guidance on the
implementation of the Canadian Forces Individual Training and Education System (CFITES). The series
consists of the following volumes:
Volume 1, CFITES — Introduction/Description, A-P9-050-000/PT-001
Volume 1(1), CFITES — Supplement — Glossary, A-P9-050-000/PT-Z01
Volume 2, CFITES — Needs Assessment, A-P9-050-000/PT-002
Volume 3, CFITES — Analysis of Instructional Requirements, A-P9-050-000/PT-003
Volume 4, CFITES — Design of Instructional Programmes, A-P9-050-000/PT-004
Volume 5, CFITES — Development of Instructional Materials, A-P9-050-000/PT-005
Volume 6, CFITES — Conduct of Instructional Programmes, A-P9-050-000/PT-006
Volume 7, CFITES — Evaluation of Learners, A-P9-050-000/PT-007
Volume 8, CFITES — Validation of Instructional Programmes, A-P9-050-000/PT-008
Volume 9, CFITES — Quantity Control in Individual Training and Education Programmes
Volume 10, CFITES — Managing Individual Training and Education in Projects, A-P9-050-000/PT-010
Volume 11, CFITES — Evaluation of Instructional Programmes, A-P9-050-000/PT-011
Volume 11(1), CFITES — Supplement — Evaluation and Validation Techniques, A-P9-050-000/PT-Z11
Volume 12, CFITES — Canadian Forces Military Equivalencies Program (CFMEP),
Prior Learning Assessment, A-P9-050-000/PT-012
Volume 13, CFITES — Administration of Individual Training and Education (IT&E)
Establishments and Programmes, A-P9-050-000/PT-013
Volume 14, CFITES — Resource Management in IT&E: Costing Model and Procedures
II
TT A B L E O F C O N T E N T S
Part 1 INTRODUCTION Part 5 PREPARING QUALIFICATION
Background ............................................1 STANDARDS
Purpose....................................................1 Overview ................................................39
Overview of CFITES ..............................1 Drafting Qualification Standards ........39
Overview of Analysis Phase...................2 Writing Record of Proceedings ............40
Inputs — Specifications and Reports ....3 Adjourning the Board ..........................41
Qualification Standards Post Board Staff Actions ......................41
Writing Boards ........................................5
Annex A REFERENCES AND RESOURCES ......A1
Part 2 THE PROCESS — REVIEW
RELEVANT DOCUMENTATION Annex B MILITARY OCCUPATIONAL
Examining Performance STRUCTURE
Requirements ..........................................9 & SPECIFICATIONS ............................B1
Needs Assessment Findings ................10 Annex C SAMPLE CONVENING
Part 3 ANALYZE TASKS ORDER FOR QSWB ............................C1
Overview of Task Analysis ..................12 Annex D COMPOSITION OF QS WRITING
Preparation for Task Analysis ..............13 BOARD — ROLES AND
Structure of Work ................................13 RESPONSIBILITIES ............................D1
Supporting Elements ............................14
Interpreting Specifications ..................16 Annex E DEVELOPING SCALAR
DIAGRAMS ..........................................E1
DIF Analysis — Difficulty,
Importance and Frequency ..................22
Annex F RECOMMENDED FORMAT
Part 4 SPECIFY PERFORMANCE / AND SAMPLE PERFORMANCE
EDUCATION OBJECTIVES OBJECTIVE ..........................................F1
CFITES Principles.................................25 Annex G RECOMMENDED FORMAT
Levels of Performance ..........................25 AND SAMPLE EDUCATION
Overview of Performance OBJECTIVE ..........................................G1
Objectives .............................................26
Writing Performance Statements ........28 Annex H POST BOARD ACTIONS
Writing Conditions Statements ............30 FINALIZATION CHECKLIST..............H1
Writing Standards Statements..............31
Summary — Writing
Performance Objectives ........................34
Overview of Education Objectives ......35
Writing Education Objectives ..............37
Summary — Writing
Education Objectives ............................38
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M A N U A L O F I N D I V I D U A L T R A I N I N G A N D E D U C A T I O N — V O L U M E 3
II N T R O D U C T I O N
Background 1. Canadian Forces policy for individual training and education (IT&E) states
that IT&E activities shall be conducted in accordance with the management
model known as the Canadian Forces Individual Training and Education
System (CFITES). The Manual of Individual Training and Education provides
guidance on the CFITES in a series of interrelated volumes, each focusing
upon a different aspect of the system.
Purpose 2. This volume of the Manual of Individual Training and Education is designed
to guide Managing Authorities (MAs) in the analysis of IT&E requirements.
Overview of CFITES 3. For an introduction to and description of the CFITES, see Volume 1, CFITES
Introduction/Description. As shown below, Analysis is the first phase of the
six-phase CFITES Quality Control model.
Figure 1: CFITES Quality Control Model
STRATEGIC
GUIDANCE
needs
assessment analysis design
development
conduct
operations evaluation
validation
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Overview of 4. The activities of the Analysis phase are undertaken when either a needs
assessment, driven by adjustments to strategic guidance, departmental objec-
Analysis Phase tives and goals, or operational requirements, has determined that an instruc-
tional programme is required to meet a performance deficiency. Analysis may
also take place when an occupational analysis or a validation report (phase 6
of CFITES) results in changes to specifications. For instance, on completion,
or as part of the Occupational Structure Implementation Plan (OSIP) and/or
Occupational Specification Validation Board (OSVB) Record of Proceedings,
a Managing Authority (MA) will be advised that changes have been approved
to an occupational or specialty specification. A qualification standards writ-
ing board (QSWB) will then be convened to produce new training and educa-
tion control documents, if required. Alternately, recommendations may be
made to change specifications or job descriptions and associated doctrine.
5. The purpose of the analysis phase is to specify the required training and edu-
cation outcomes in terms of essential on-job performance. This type of analy-
sis requires input from MAs, end-users, subject matter experts and training
development specialists. The analysis phase involves examining and inter-
preting a variety of inputs, as described in Table 1, to identify, select and
organize tasks for training and education, and may result in the production
or amendment of a qualification standard (QS).
6. The Analysis Process. The Analysis phase comprises three essential processes
that are described in parts 2, 3 and 4 of this volume. The inputs, processes
and outcomes of this phase are shown in Table 1.
Table 1: Overview of the Analysis Process
OPI DEPARTMENTAL AUTHORITY (DA) & MANAGING AUTHORITY (MA)
INPUT • Needs Assessment

• Departmental Direction
• Lessons Learned/After Action Reports
• Branch/Corps Advisor input
• Validation Report(s)
• Occupational Analysis (OA)
• Approved Revised Specifications
Note: In this document specifications include General Specifications (GS), Occupational Specifications
(OS) in the form of Integrated Occupational Specifications (IOS) or Job Based Specifications (JBOS), and
Occupational Specialty Specifications (OSS). Environmental requirements are part of GS.
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Table 1: Overview of the Analysis Process
OPI MA APPOINTED SUBJECT MATTER EXPERTS & TRAINING DEVELOPMENT SPECIALISTS
QSWB Process for Training Process for Education
PROCESS Review reports, specifications, Review reports, specifications,

guidance documents guidance documents
• Confirm new or revised training requirement • Confirm new or revised education
to meet knowledge, skill or attitude deficiency requirement to meet knowledge or
attitude deficiency
Analyze tasks Analyze instructional requirements
• Confirm need for training for each task • Confirm need for instruction
• Select tasks for training • Select knowledge/attitude elements
• Prioritize tasks for training for instruction
• Organize the selected tasks • Prioritize instructional elements
• Organize instructional elements
Specify Performance Objectives Specify Education Objectives
• Define the outcomes in terms of graduate • Define the instructional outcomes in
performance on the job terms of graduate performance
or capability
OUTPUT • Training Task List • List of instructional topics/elements

• No-Train Task List • Elements not requiring instruction
• Rationale for selection/rejection • Rationale for selection/rejection
• Proposed Instructional Strategies • Proposed Instructional Strategies
• Qualification Standard • Qualification Standard
Inputs — 7. Most IT&E in the CF is based on specifications, which are a principal compo-
nent of the Military Occupational Structure (MOS). Specifications describe
Specifications the job performance for all CF occupations. There are three types of specifica-
& Reports tions associated with the MOS:
a. General Specifications (GS) for Officers and Non-Commissioned Members;
b. Occupational Specifications (OS); and
c. Occupational Specialty Specifications (OSS).
8. These are described in the Manual of Military Occupational Structure
(A-PD-055-001/AG-001, A-PD-055-002/PP-00,and 002 (OSs), and A-PD-055-
003/PQ-001 (OSSs)). Each Occupational Specification has its own Military
Occupational Structure Identification (MOSID). There are several occupations
represented in an OS reflecting the three components: Special Force (Spec
F/Mobilization), Primary Reserve (P Res) and/or Regular Force (Reg F). Each
of the occupations in the OS may be further divided into one or more sub-
occupations. There are some Reg F occupations that do not exist in the P Res
and there are some P Res only occupations, (e.g., Naval Control of Shipping,
(NCS)).
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9. As depicted in the following table, General and Occupational

Specifications are drafted and controlled by NDHQ, Directorate of
Military Human Resource Requirements (DMHRR). Although MAs
draft environmental requirements, OSSs, SPQRs and PGQRs, they too
are controlled by NDHQ/DMHRR. The associated control documents
which are used for training and education purposes are developed and
controlled by the designated Managing Authority (MA).
Table 2: IT&E Control Documentation
SPECIFICATIONS OPI MAY RESULT IN CONTROL DOCUMENTS
GS NDHQ / DMHRR Basic & Advanced IT&E NCMPD — DP 1-5 QSs

- OGS & NCMGS ERs drafted by ECs OPDS — DP 1-4 QSs
- includes Environmental
Requirements (ER)
OS NDHQ / DMHRR Training and/or QS

(IOS or JBOS) Education
OSS (SPQR) NDHQ/DMHRR Training and/or QS or

Drafted by ECs/MA Education Out-service course
OSS (PGQR) NDHQ/DMHRR Education Out-service programme

Drafted by ECs/MA of studies
Note 1: The generic term occupational specification (OS) will be used to refer to IOS and/or JBOS formatted
specifications throughout this document.
Note 2: Normally the MA is responsible for the Analysis and Validation components and the IT&E establish-
ments are responsible for the Design, Development, Conduct and Evaluation of training and education.
This process may vary, depending on the resources of the MA.
10. Specification Versus Qualification Standard. A specification is not intended

to be a qualification standard for training and education purposes. An OS
exists to accurately reflect the complete performance requirement and may
therefore include tasks that do not require instruction; however, all tasks in an
OSS may require instruction. Consequently, the IT&E requirement is often a
portion of the overall performance requirement, and hence the need for QSs.
11. Specifications are generally produced following an occupational analysis
(OA). As part of the OSIP, the MA will convene QSWBs to translate the spec-
ification into a QS which is the primary directive used by training establish-
ments to design, develop, conduct and evaluate training and education.
Specifications exist in a hierarchical structure, as illustrated in Table 3.
A basic description of the OA process, including OSIPs and OSVB, and the
procedures for drafting OS and OSS as well as SPQRs/PGQRs are provided
in Annex B.
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Table 3: Hierarchy of Specifications
LEVEL I Officer General Specifications (OGS) • describe the duties, tasks, skills and
Non-Commissioned Member General knowledge that are common to and
Specifications (NCMGS) required by all military members
• in addition, the general specifications
identify unique requirements for each of
the environmental elements; these are
known as Environmental Requirements (ER),
and they identify those duties and tasks
that all personnel must be capable of
performing for employment in sea, land
or air
LEVEL II Occupation Specifications (OS) • describe the specific requirements for

(IOS/JBOS formats) each military occupation
LEVEL III Occupational Specialty • reflect a set of unique tasks, skills and
Specifications (OSS) knowledge required to perform a
specific job, performed by one or more
occupations, for which not all personnel
in those occupations are trained
Note: To avoid redundancy and duplication, duties and tasks which appear in a higher level specification
will not reappear in subsequent level documents, unless there is a justified requirement for a specific,
higher level of knowledge or performance associated with that duty or task.
12. Implementation. It is assumed that the processes of the Analysis phase will
be implemented in a manner which is consistent with the nature and scope
of the requirement under consideration. As indicated above, a QS board, act-
ing on behalf of the appropriate MA, will analyze the available information
such as specifications and occupational reports, to produce one or more QSs.
Qualification 13. Definition. For the purpose of this volume, the term qualification standards
writing board (QSWB) means a group of qualified personnel including sub-
Standards ject matter and training development experts, assembled under authority of
Writing Boards the designated MA for the purpose of producing a QS. The board accom-
plishes this mission by reviewing all relevant documentation including
needs assessment findings, validation and OA reports, then performing task
analysis and writing performance or education objectives.
14. Reasons for Convening. A QSWB is convened by the MA to ensure that all
agencies affected by a prospective IT&E programme have input into the
preparation of the QS. Generally, a board is not convened when changes to
an existing QS are minor. The MA staff can make such changes with input
from other agencies as necessary. A QSWB is convened when:
a. a needs assessment indicates a new or significantly modified IT&E
requirement resulting from new or amended specifications, equipment
acquisition, policy, strategic guidance, or departmental objectives; or
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b. a validation indicates serious discrepancies between a job and the existing

QS; or
c. a user requests review of an existing QS because significant performance
problems among graduates have been identified.
Note: A sample of a QSWB convening order is provided in Annex C.
15. Suggested Composition. The type, scope and extent of the prospective IT&E
programme determine the composition of the board. A board should include
representatives of all agencies concerned, as well as subject matter and train-
ing development expertise. Ideally all board members will have a direct
interest in the eventual QS as instructional designers, employers of graduates
or subject matter experts (SMEs). The table at Annex D suggests the composi-
tion of a QSWB and the roles of its members.
16. Preparation of Members. Board members should be selected and prepared
so as to ensure that an effective QS is developed. Members should have a
working knowledge of CFITES procedures either through formal training
or through study of this manual. The provision of thorough briefings by
the chairperson, MA staff and a Training Development Officer also help to
ensure effectiveness. SMEs should be chosen carefully and used to provide
complete and accurate information on the performance requirement.
Knowledgeable SMEs are personnel who have performed all of the core
occupational jobs at their current rank level and have the requisite hands-on
experience. SMEs should not be over-ranked, that is, they should generally
consist of members who have the greatest immediate familiarity with the
specific job.
17. Assembling Supporting Material. The first process in the Analysis phase,
and the first task of the QSWB, is to review all relevant documentation in
order to fully understand the performance issue. All relevant documentation
should be made available for use and reference by the board, preferably well
in advance of board assembly. The essential document is the performance
requirement description, usually an approved specification. Other documenta-
tion that is frequently used by standards boards is listed in the following table.
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Table 4: Supporting Documentation for QSWB
DOCUMENTATION COMMENTS
OGS or NCMGS General military tasks are sometimes a component of a

performance requirement, but these tasks do not need to be
retrained, unless a higher level of skill or knowledge is required.
Existing Occupational Specification(s) To establish continuity and eliminate duplication
Related qualification standards To establish continuity and eliminate duplication
Related Occupational To establish continuity and eliminate duplication

Specialty Specifications
Doctrinal and technical publications To provide accurate references for PO conditions and standards
Occupational Analysis data To assist in determining tasks requiring instruction, and to

including OA reports, OSVB Record ensure that unnecessary revisions are not undertaken
of Proceedings, OSIP
Validation reports To ensure that recommendations are considered/implemented
Orders, directives, instructions, Standard Operating Procedures (SOPs), command orders,

main references, etc. Allied/NATO standards relevant to the performance requirement
Manual of Individual Training and To guide board proceedings

Education, Volumes 1, 2, and 3.
Manual of Individual Training and To guide board proceedings

Education, Volumes 1, 2, and 3.
18. Chairperson’s Briefing. The Chairperson’s briefing, and the briefings by other
staff, are an important aspect of the preparation of the board members. The
following table suggests the main points of the briefing.
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Table 5: Content of Chairperson’s Briefing
CONTENT / ITEM COMMENTS
Objective of board To prepare required qualification standard, and to staff the necessary
recommendations for required changes to the related specifications, policies,
doctrine, and procedures, etc.
Scope of responsibilities The performance requirement to be addressed: for example, the requirement
described in an occupational specification, or a requirement resulting from
new equipment or policy
Constraints All current policies, procedures, practices that apply, as well as specified
training limitations such as maximum duration, use of simulation to conserve
ammunition or to ensure safety, and modularization for R Res.
Processes Review relevant documentation and associated needs assessment, if applicable,

analyze tasks, write performance objectives, and draft QS
Roles and responsibilities Of individual members and advisory staff
Agenda, milestones Plans for completion
Discretionary powers Powers of the board relative to:

• Discrepancies in specifications
(Note: Major change requests are unusual and not supported outside the OSIP
process. Boards should consult with DMHRR before any changes are made.)
• Anticipated policy changes
• Registered concerns of user
Procedures For resolving issues beyond the board’s discretion
Need for comprehensive As an audit trail of discussion, decisions, action, recommendations to

record higher authority
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TTR HE EL EPVRAONCTE DS OS C— REVIEW

UMENTATION
Examining 19. Primary Documentation. The first step in the Analysis phase that the mem-
bers of the QSWB will perform is to review the relevant documentation,
Performance including reports from OAs and needs assessment findings (described below)
Requirements to ensure that the performance issue is well understood. The primary docu-
mentation is the performance requirement description, generally provided in
the form of a specification, and the needs assessment recommendations. In
reviewing the performance requirement, the standards board must ensure
that they gain an understanding of the complete requirement. It is therefore
important to consider not only the specific tasks but also the general context
in which the tasks will be performed and the level of proficiency required.
In reviewing the recommendations, the board should gain an understanding
of why training or education is required and whether other activities should
be undertaken in support of the proposed instructional programmes.
20. Related Documentation. In addition to studying the performance requirement
documentation and needs assessment recommendations, the standards board
should review any related documentation. This may include reviewing relat-
ed qualification standards to ensure continuity and to avoid duplication. The
board may also wish to consult with the OA analysts responsible for produc-
ing the data. The board should review data and documentation used or pro-
duced during the needs assessment, such as Occupational Analysis (OA)
reports, Occupational Specification Validation Board (OSVB) Record of
Proceedings and/or the Occupational Structure Implementation Plan (OSIP).
The primary reason for consulting the analysts and these data, is to ensure
that the intent of the MA, Branch Advisors and SMEs who were responsible
for completing the documentation are fully understood, and to avoid unnec-
essary revisions, after the fact. The board should also consult any associated
technical manuals, policy documents, and human factors engineering studies
associated with new equipment and weapons systems projects. Finally, it
should also be noted that the authority to train derives from the specifications;
they are legal documents stating job requirements and permitting personnel to
be recruited, trained and paid. Therefore, it is of the utmost importance that
any required changes be properly documented and any recommendations
for changes be staffed for approval before final implementation.
21. New Requirements. A new requirement, as identified in the needs assessment,
may not be covered by existing specifications. New equipment acquisition,
legislation or policy changes, for example, may generate a performance
requirement and a subsequent need for IT&E before the requirement can be
incorporated into the appropriate specifications. In such cases, the QSWB
must work with the performance requirement description (e.g., a task or
knowledge list, or mandated program guidelines) provided by the sponsoring
agency, and approved by the DA and MA. It is the responsibility of the
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sponsoring agency/MA to advise the OPI for the MOS, DMHRR/PMO

MOSART, of any change in requirements that should be incorporated into
existing specifications. If an OSS is created it must also be staffed for
approval, to DMHRR/PMO MOSART.
Needs 22. In this manual, the term “needs assessment” is used to describe the front-end
activity through which a sponsor, such as a MA, Command or Group exam-
Assessment ines a performance issue — an apparent difference between the present and
Findings desired capabilities of personnel. Performance issues may stem from innova-
tions such as new equipment acquisition and policy changes, or from per-
ceived performance problems, or from opportunities for improvement. Needs
assessment is a systematic effort to define the problem, identify the causes
and propose the most effective solution. The common response to a per-
ceived need for performance improvement is to recommend additional train-
ing or education. However, another management solution may be possible,
such as job restructuring, modifications to recruiting criteria or a communica-
tions programme, to name just a few. The solution may involve a combina-
tion of several types of intervention, only one of which is training and/or
education. Needs assessment ensures that costly instructional programmes
are not developed when other solutions are more appropriate. Needs assess-
ment is fully described in Volume 2 of this series, Needs Assessment.
23. Needs Assessment as Input to Analysis Phase. The Analysis phase depends
upon a clearly defined need for an IT&E programme. From the perspective of
a QSWB, the important outcomes of needs assessment are:
a. a description of the performance requirement; and
b. a substantiated and MA approved recommendation for
training or education.
24. Ensuring Validity of Requirement. Due to the significant development time
and cost involved, a requirement for a formal instructional programme must
be justifiable. Therefore, before convening a QSWB, or undertaking activities
to develop a QS, the MA must be certain that a needs assessment was con-
ducted and it indicates there is a skill and knowledge gap for which training
and/or education is the appropriate solution. If a needs assessment was not
conducted, the MA should not proceed with training and education docu-
mentation until the need has been reviewed and justified. It should be noted
that the documentation provided by the sponsor may or may not be identi-
fied as a “Needs Assessment Report”. It is up to the MA to determine
whether the need for an instructional programme has been established
through adequate front-end analysis.
25. A requirement for IT&E is considered valid if:
a. the performance requirement has been clearly defined, for example
in an occupational specification or specialty specification; and
b. the recommendation for an instructional programme is based on an
analysis of the deficiency, its causes and potential solutions.
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P A R T 2
26. Needs assessment may appear to be very similar to the analysis phase at the
beginning of the CFITES Quality Control System. However, upon entering
the analysis phase, training or education has been prescribed as the solution
to the performance problem. Analysis is the process of examining training
and education needs to determine the outcomes of instruction.
27. Summary — Review Relevant Documentation. The outcome of the first
process of the Analysis phase, reviewing relevant documentation, is a confir-
mation of the need for an IT&E programme through a clear understanding of
the performance issue. More specifically, the QSWB should know:
a. why an instructional programme is needed;
b. what duties and tasks make up the performance requirement;
c. what fundamental skills, knowledge and attitudes enable performance
of these duties and tasks; and
d. when the tasks, skills and knowledge are required.
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P A R T 3
AA N A L Y Z E T A S K S
Overview of 28. Definition of task analysis. Within the CFITES, task analysis is the process of
examining and interpreting a performance requirement to determine which
Task Analysis tasks require instruction, and to prioritize and organize tasks selected for
instruction. The QSWB conducts task analysis after reviewing all relevant
documentation.
29. Since effective task analysis depends on the availability of a documented
performance requirement, the board cannot fulfill its mission without a spec-
ification. If a specification does not exist, it is recommended that before pro-
ceeding further, the board through the MA, request DMHRR to produce an
OS. However, with authorization from the MA, the board can draft an OSS
(if appropriate) based on the needs assessment, task list or other documents
describing the unique performance requirement.
30. Recommended Procedure for Task Analysis. The following table summarizes
the recommended procedures for conducting task analysis to produce readily
identifiable performance objectives. These procedures are fully explained in
the subsequent pages.
Table 6: Steps in Task Analysis
STEP ACTION INPUT

Prepare for Task Analysis Review the occupational specification and, Familiarity with scope
if available, OA data, or associated needs and complexity of job(s).
assessment documentation. Identify jobs, Definition/interpretation of
duties, tasks and task elements. Revise, if task and required levels.
necessary, and authorized by MA/DMHRR. Recommendations for
Temporarily ignore knowledge statements. amendments to OS,
These will be considered only if Education if required.
Objectives are required (as discussed in Part 4).
Select tasks Identify tasks that require instruction. List of tasks selected for
Note: A task requires training/education if training/education.
it is new to the target population, or if it involves
new/increased knowledge or a different List of no-train tasks.
performance context, or if new factors affect its
performance, such as a higher skill level. Rationale for selection/
rejection.
Prioritize tasks Determine extent of need for instruction, Strategy — recommended
and provide rationale for decisions. method of qualification, at the
Note: Determine the degree of proficiency for global level, e.g., in-service
each task, if there is more than one level across or out-service formal course,
the selected jobs. If the training level will be on the job training, distributed
lower than that required for job performance, learning (see Note).
note the training limitations and indicate that
proficiency can only be achieved through
additional on-the-job training and experience.
Organize tasks Group tasks, defining links among them. Scalar
Note: Instructional strategies are determined during the instructional analysis segment of the design phase.
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Preparation for 31. Prior to commencing the task analysis process, the board should become
familiar with the specification and if available OA data. The specification
Task Analysis and related documentation should be reviewed to identify jobs, duties, tasks
and task elements. Before conducting task analysis, it is necessary to under-
stand how work is structured and where tasks and other components of work
fit within this structure.
Structure of Work 32. The following diagram illustrates the structure of work using MOS terminology.
Figure 2: Structure of Work
OCCUPATION
TASK
DUTY TASK
JOB JOB
JOB
TASK
DUTY
33. Components of Work. Table 7 provides abbreviated definitions of each

of the components of work and examples. For detailed explanations of
these concepts refer to the Manual of Military Occupational Structure
(A-PD-055-001/AG-001).
Table 7: Components of Work
TERM DEFINITION EXAMPLES
Occupation Grouping of related jobs with common duties • Supply technician

and tasks, requiring similar qualificationa • Pilot
• Infantryman
Job Duties and tasks performed by one or • Storesman

more members • CC 130 pilot
• APC driver
Duty One of the job incumbent’s main activities, FOR APC DRIVER
or a grouping of closely related tasks • APC operation
• APC maintenance
Task A discrete unit of work performed by an FOR APC DRIVER

individual, a logical and necessary part (Duty: APC maintenance)
of a duty • Check road wheels
• Check lubrication
• Replace track pads
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34. Duty. Duties are of significance to standards boards because they represent
the major activities in the work performed by most members of an occupation.
35. Tasks. For the purposes of this manual, the term task includes any
substantive aspect of job performance that contributes to an operational
or Departmental requirement. The term therefore, covers a wide range of per-
formance types, from highly specific, concrete tasks such as operating a piece
of equipment to complex, less tangible tasks, such as leading subordinates.
36. Performance Requirements. The core of a performance description is the list
of duty areas and tasks that make up the requirement. These requirements
are of primary concern to the training analysis and design teams because
they form the basis for the qualification standard and subsequent training/
education plan. The performance description should also indicate critical
supporting elements such as skills, knowledge and attitudinal factors, that
provide insight into the scope and difficulty of the tasks which may in turn
influence the training strategies, methodologies and content.
Supporting Elements 37. Definition. Supporting elements are the broad areas of skill, knowledge and
attitude that are considered fundamental to one or more tasks, duties or jobs.
They are enablers of the required performance, rather than ends in them-
selves. Supporting elements may be categorized into three types: skill,
knowledge and attitude. The following table defines each.
Table 8: Types of Supporting Elements
TERM DEFINITION EXAMPLES
Skill A mental or physical activity which Calculating costs,

requires a degree of proficiency Analyzing information,
achieved through practice Firing service rifle
Knowledge Theoretical or practical understanding Comprehension of regulations,

of a subject that enables performance Application of safety procedures
Attitude A deeply held opinion or conviction Concern for well-being of subordinates,

which underlies or motivates behaviour Respect for rights of individuals
38. Identifying supporting elements. Supporting elements should be included

in performance requirement documentation when they are an essential part
of the overall requirement. Attitudinal elements are usually identified or
implied in the job requirement and work environment sections of specifica-
tions. When analyzing a new requirement, qualification standards board may
need to identify important supporting elements that have not been included
in the performance description. Board members are expected to draw upon
their subject matter expertise to ensure that all critical knowledge, skills and
attitude elements are identified.
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39. Considering supporting elements. The board reviews supporting elements

to understand the scope and difficulty of the tasks listed in the performance
requirement. This will assist in prioritizing tasks, and in writing performance
objectives. The skill and knowledge elements provided in the specification
are considered primarily in the CFITES Design phase as part of the instruc-
tional analysis component.
40. Levels of proficiency. A well-defined task description provides an indication
of the degree of expertise required. The level of proficiency needed for a
given task reflects the circumstances of the job and will affect the type and
amount of instruction required. Specifications identify task, skill and knowl-
edge proficiency levels for each job using a five-point scale as depicted in
Table 9. The required level of proficiency is linked to developmental periods
that vary across occupations, but generally range from beginner to intermedi-
ate to expert with responsibility for the performance of subordinates.
41. If a task, skill or knowledge statement applies to a job(s), a proficiency level
between 1 and 5 will appear in the applicable job column to indicate the
level of proficiency and degree of knowledge required. With respect to
knowledge elements, in the majority of cases the minimum required degree
of knowledge to support independent performance is level 3. Higher degrees
of knowledge generally develop as a result of experience and advanced
study. For tracking purposes, when knowledge and skill statements can be
directly related to task statements they share the same common letter identi-
fier as the task-duty area in which the tasks are located. Those statements
that apply across several duty areas are not preceded by a prefix and are list-
ed following the last duty area. These knowledge elements may, if required,
form the basis for Educational Objectives.
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Table 9: Task/Skill and Knowledge Proficiency Levels
TASKS/SKILLS KNOWLEDGE
DEFINITION PROFICIENCY LEVELS DEFINITION
The level of proficiency required 1 An awareness of the basic

to perform parts or elements of definitions and concepts associated
duties and tasks under continuous with a topic or a body of knowledge.
supervision.
The level of proficiency normally 2 The level of understanding of

required to perform duties and definitions and basic concepts which
tasks under supervision. enables the relating of this knowledge
to job requirements.
The level of proficiency required 3 The level of understanding of theory

to independently and correctly and principles of a topic or body of
perform duties and tasks. knowledge which enables critical
thought and independent performance
and is usually gained through formal
training and job experience.
The level of proficiency which 4 The level of knowledge which enables

usually can be acquired by the synthesis or integration of theory
considerable training and facts and practical lessons learned to
extensive practical job experience. support the identification of knowledge
solutions to non-routine problems.
This is gained from formal training
and education and considerable
job experience.
The level of proficiency 5 A recognized level of expertise, which

indicated by a mastery of includes a mastery of theory and
techniques and expert application, related to a given body
application of procedures. of knowledge.
Interpreting 42. Specifications are the major input to the task analysis process. As indicated
above, OS are prepared, managed and approved by NDHQ/DMHRR and OSS
Specifications are prepared by MAs and managed by NDHQ/DMHRR. Specifications are
used for a variety of purposes including recruiting, employment, compensa-
tion, pay and benefits, career management and training and education.
43. In 2001 DMHRR developed the Job Based Occupational Specification (JBOS)
format to describe the job requirements for an occupation or group of occu-
pations. The JBOS permits tasks, skills, and knowledge associated with spe-
cific jobs to be clearly shown in Section 3 of the specification. Training spe-
cialists use this information to identify training and education requirements
and to design suitable training and professional development programmes.
Well-designed training and education closes the gap between required and
available skills and knowledge. The JBOS enables training specialists to
tailor training to match job requirements and to remedy skill deficiencies.
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44. The JBOS formatted OSs will eventually replace all IOSs. However, until
conversion is complete, QSWBs will continue to work with IOS and JBOS.
45. Both IOS and JBOS are structured similarly, in three parts, consisting of:
• Section 1 — General — describes the common occupational requirements;
• Section 2 — Occupational Development — contains the normal career
development information in terms of employment opportunities and train-
ing requirements of the Regular (Reg F), Reserve (P Res) and Special Force
(Spec F) components of an occupation at each rank level, as depicted in
Table 10 which is abridged and extracted from Medical Technician
MOSID 00334.
• Section 3 — Occupational Performance Requirements — contains duty
areas, tasks, skills and knowledge, and associated job proficiency levels
for the jobs defined in Section 2.
Table 10: JBOS — Integrated Occupational Framework (IOF)
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46. The information in the Integrated Occupational Framework and the

Occupational Performance Requirements tables is used to determine the poten-
tial training requirements for each job in each developmental period for the
Spec F, P Res, and Reg F components. Occupational qualifications associated
with the jobs identified in Section 2 are acquired through occupational and
specialty training, education and professional development. For instance, in
the example above:
a. the jobs of Junior Clinic Med Tech, Junior Ward Med Tech and Junior
Field Med Tech belong to developmental period (DP) 1, and form the
basis for QL 3 training and education;
b. the jobs of Clinic Med Tech, Ward Med Tech and Field/UMS/sickbay Med
Tech belong to DP 2 and form the basis for QL 5 training and education;
c. the jobs of Section Commander/UMS NCO I/C, Ward Master/Medical
Clinic NCO I/C and RSS Sergeant Med Tech belong to DP 3 and form the
basis for QL6A training and education; and
d. The remainder of the job requirements would be met through occupational
or specialty training and education, as required.
47. The specific duties and tasks associated with the occupational requirements,
as well as the knowledge and skill requirements, and their required proficiency
level, are listed in Section 3, as depicted in Table 11 which is extracted from
Med Tech MOSID 00334 (abridged for illustration purposes).
Table 11: Occupational Performance Requirements
Ward Master/Clinic NCO I/C

Field/UMS/Sickbay Med Tech
Section Cmdr/UMS NCO I/C
Junior Ward Med Tech
Junior Clinic Med Tech
Junior Field Med Tech
Ward Med Tech

Clinic Med Tech
Etcetera …
DUTY AREA A — MEDICAL ADMINISTRATION
Serial Occupational Requirements
Task
AT0005 Audit medical files and records 1 1 1 3 3 3 3 3
AT0010 Encode/decode diagnosis and treatment 2 2 2 3 3
AT0015 Collate medical reports and returns 2 2 2 3 3
AT0020 Process medical documents 2 2 2 3 3 3 3 3
AT0025 Initiate CAS EVAC requests 3 3
AT0030 Initiate casualty report procedures 2 2 3 3
Etcetera …
Knowledge
AK0005 Medical examination requirements 2 2 2 3 3 3 3 3
AK0010 CRB (M) procedures 1 1 1 2 2 2 3 3
AK0015 Budget accounting procedures
No Duty
Skill
S0005 Identifying cardiac abnormalities 2 2 2 2 2 3 3
S0010 Managing stress 2 2 2 3 3 3 3 3
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48. Interpretation. These performance requirements are the minimum require-

ments that trainees must achieve to perform each job at the designated rank
level. To interpret the tables of data, a QSWB tasked to produce a QS would
look at the jobs and tasks listed in the performance requirements table, and
the required proficiency level. It should be noted that when a task is taught
at a lower level, it is not taught again at a higher QL level, unless there is a
required increase in proficiency.
Table 12: Sorting Job Requirements for Training Decisions
JOB REQUIREMENTS
QUALIFICATION APPLICABLE JOBS (HIGHEST PROFICIENCY LEVEL)
DP 1 (QL3) Job 1 AT0005 (1) AK0005 (2)

Job 2 AT0020 (2)
Job 3
DP 2 (QL5A) Job 4 AT0005 (3) AK0005 (3)

Job 5 AT0010 (2)
Job 6 AT0015 (2)
AT0020 (3)
DP 3 (QL6A) Job 7 AT0005 (3) AK0005 (3)

Job 8 AT0010 (3)
AT0015 (2)
AT0020 (3)
DP 4 & 5
49. Although QSWBs are primarily interested in Section 3, correct interpretation

of a specification requires review of Section 2, which outlines the division of
jobs by performance level. Therefore, to effectively interpret Section 3 one
must know the jobs that are applicable at each developmental period. The
information in the Integrated Occupational Framework table relates jobs to
rank and should be read in conjunction with the Occupational Qualification
Progression table, which relates ranks to developmental periods for each
component. As part of the analysis process, QSWBs will review and confirm
the jobs that may be trained concurrently or sequentially to achieve occupa-
tional qualifications. For instance, in Table 11, Task AT0005 will be taught at
proficiency level 1 for Jobs 1, 2, and 3 at DP 1 (QL 3) and again for Job 4, 5, 6
at DP 2 (QL 5A) because there is an increased proficiency requirement (level
3). Similarly, AK 005 requires training to level 2 during DP 1 training, and
to level 3 for DP 2 training because the knowledge requirement increases,
e.g., there is new material and/or new way of applying that material.
50. One of the most important items in analyzing tasks to write performance
objectives is interpreting the required proficiency level in terms of training
implications. For instance, in technical occupations the task “resolve faults”
is common. The board must clearly understand the difference between a
level 1 or 2 which may be limited to recognition and identification of a fault,
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and a level 3, where the performer is expected to be able to manipulate the

equipment and make decisions about a course of action. The specific training
demands must be documented clearly in the performance standard. Each
board will have to identify what these levels mean for the occupation and its
associated jobs.
51. Revisions to Task Statements. In analyzing tasks, the QSWB may determine
that some of the identified tasks are either too specific, or not specific enough,
or too large for effective training. In these cases, sub-division or revision may
be required to clarify the performance and training requirements. The board
must first assure themselves that proposed revision or sub-divisions are not
simply task elements that will be identified in the instructional analysis.
If new tasks are required, they must meet the following criteria:
a. state a specific action, using a verb and an object;
b. have a definite beginning and end;
c. be performed in a relatively short period of time;
d. must be observable and measurable;
e. be independent of other actions and not a part of another procedure; and
f. have a specific purpose.
52. These proposed revisions should not modify the original intent of the
approved specification, and all revisions to specifications must be validated
and approved by DMHRR and the MA/Branch Advisor. Board members are
cautioned that if the changes are not approved, the QS/TP will require revi-
sions; therefore, all other options should be examined before new/revised
tasks are recommended. Any additional tasks that are approved must be
included as tasks selected for training.
53. Select and Prioritize Tasks for Instruction. Selection and prioritization are
judgemental procedures that require a clear understanding of the duties,
tasks and supporting elements that make up the performance requirement.
This understanding is achieved through review of relevant data as discussed
in Part 2 of this volume. In addition, the board will draw upon subject-matter
expertise and an understanding of the resources and responsibilities of the
agency requesting the instructional programme.
54. The selection of tasks is a procedure in which each task is assessed against a
set of criteria to determine whether the target population will require instruc-
tion. If instruction is deemed necessary, the task is selected for instruction.
If it is not, the task is recorded in the “No-Train” list, and a brief explanation
for the decision is provided, e.g., gained through previous training, or on-job
experience. Selected tasks are then assigned a priority for instruction based
on the extent of the estimated need.
55. The following paragraphs outline two recommended approaches for selecting
and prioritizing tasks. One or both of these procedures, or others, may be
applied according to the type of tasks under analysis. Regardless of the
approach taken, it is worth noting that most often it is the experience of the
SMEs, sometimes referred to as “gut feel” about a task and the target popula-
tion’s capabilities, that most directly influences train/no-train decisions.
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56. Criterion Approach. The QSWB establishes a list of criteria for each task that
provides a basis for deciding whether there is a need for instruction and, if
so, to what extent. The nature of the tasks and information available deter-
mine the criteria used. Tasks are selected and prioritized on the basis of the
chosen criteria. Table 13 describes criteria which may be used, however, the
particular tasks under consideration, as well as the needs of the user, may
necessitate the use of different or additional criteria.
Table 13: Sample Criteria for Task Analysis
CRITERIA DESCRIPTION
Entry level Skills, knowledge and attitudes already possessed by the target population, including
education level, previous qualifications, previous job experience and career profile.
This information may be obtained from the task description or specification, related
specifications, related qualification standards, and subject matter experts. In the event
that all members of the target population are deemed already capable of performing
a task, the task is immediately rated as not requiring training.
Percent Performing The percentage of job incumbents who perform the task. Tasks performed by
a significant number of incumbents (e.g., 66%) are more likely to be selected
for instruction than those that are only performed by a few. If an OA has been
completed, this info is available, in a special report called MOCSUM, and
may be requested from DMHRR/SMT before commencing the OSWB.
Percent of time spent In general, more instruction should be dedicated to tasks on which incumbents
performing spend a relatively high proportion of their time relative to other tasks. Percentages
in this are not meaningful since performance varies with each job and occupation.
If an OA has been completed, this info is available in a CODAP report that may
be requested from DMHRR/SMT.
Probable consequence An assessment of potential impact of error on mission, operation, product, or operator.
of inadequate Inadequate performance on some tasks can have dire consequences such as
performance performance injury, loss of life, security breaches, or damage to equipment, and these
tasks should be selected for training. SMEs are the most reliable source of information
on this criterion.
Task delay tolerance A measure of how much delay can be tolerated between the time the need for
task performance becomes evident and the time the actual performance begins.
A delay tolerance of zero would apply to tasks associated with emergencies, for
example, extinguishing a fire in an aircraft engine. A high delay tolerance does
not exclude a task from instruction, but indicates that other factors may be more
important for selection.
Frequency of If a task is performed frequently, the pay-off in terms of return on dollars expended
performance on instruction is likely to be great, particularly if there is a known “best way” to
perform the task. SMEs are potential sources of information.
Task performance The amount of time, effort, and assistance required to achieve performance
difficulty proficiency constitute a critical factor for all tasks.
Time between This refers to the time interval between completion of training and performance of the
job entry task. The predicted “decay of skill” is a major factor to consider in determining the
and performance right amount of instruction and practice.
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57. Applying Criteria. Once the board has established criteria and collected
information on each task, it is ready to assess tasks against the criteria.
Careful application of the criteria, coupled with the judgement and expertise
of board members, results in informed decision-making. The following table
illustrates some different combinations of factors and the possible decisions;
it is not meant to be comprehensive.
Table 14: Sample Task Analysis Decisions
TASK FACTORS DECISION

X Very few incumbents perform a particular task. The consequences No instruction required
of inadequate performance are negligible. There is very little
requirement for the task to be performed on an urgent or emergency
basis (there is normally time to get assistance and advice).
Task is not at all difficult to learn on the job.
Y Most incumbents perform the task. The consequences of inadequate Moderate need
performance are somewhat serious. The task must occasionally be for instruction
performed on an urgent or emergency basis. Task is not at all difficult
to learn on the job.
Z All incumbents perform the task. The consequences of inadequate High priority for instruction
performance are serious. The task may need to be performed on
an urgent or emergency basis. The task is difficult to learn on the job.
Note: Caution is recommended when making train/no-train decisions. Board members should remember that what
appears to be a simple, easy-to-learn task to them because of their experience, may be difficult for beginners, and
therefore some level of training may be required.
DIF Analysis — 58. Selection Through DIF Analysis. In many cases, task decisions can be based on
a DIF analysis, an approach that summarizes the criteria listed above into three:
Difficulty, Importance difficulty, importance and frequency. To apply this technique, the standards
board collects information on these factors for each task, and assesses each
and Frequency accordingly. The following diagram provides a simplified illustration of how
DIF analysis supports select/reject decisions.
Figure 3: Simplified DIF Analysis
YES SELECT
FREQUENT?
YES NO SELECT-
IMPORTANT?
HIGH PRIORITY
NO YES SELECT
YES FREQUENT?
NO REJECT
DIFFICULT?
YES SELECT
NO FREQUENT?
YES NO SELECT
IMPORTANT?
NO YES REJECT
FREQUENT?
NO REJECT
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59. Prioritizing Through DIF Analysis. A more detailed application of DIF

Analysis can be used to prioritize tasks for instruction, as illustrated in the
following chart.
Figure 4: Detailed DIF Analysis Chart
VERY FREQ. Moderate Priority

MOD FREQ. Moderate Priority
VERY INFREQUENT High Priority
VERY FREQ. Moderate
HOW MOD MOD FREQ. Moderate
IMPORTANT?
INFREQUENT High
NOT VERY FREQ. Moderate
YES MOD FREQ. Moderate
INFREQUENT Moderate
DIFFICULT?
VERY FREQ. Low
NO MOD FREQ. Moderate
VERY INFREQUENT Moderate
VERY FREQ. Low
HOW MOD MOD FREQ. Moderate
IMPORTANT?
INFREQUENT Moderate
NOT VERY FREQ. Low
MOD FREQ. No need
INFREQUENT No need
60. Levels of Priority. Whatever approach is used in making task decisions, it is

important to assign levels of priority. This will guide designers and instruc-
tors to give appropriate emphasis to each selected task.
The following levels are suggested:
a. High priority: over-train (for example, through extensive drill and practice)
to ensure retention and to minimize the likelihood of deterioration of per-
formance or skill fade, over time;
b. Moderate priority: instruction up to the level required to do the task com-
petently, assuming that task performance follows soon after completion of
the instructional programme; and
c. Low priority: learner needs a general familiarity with the task and will
become proficient on the job. Usually for tasks that are relatively easy and
frequently performed.
61. Organize the Selected Tasks. Once tasks have been selected and prioritized,
the QSWB defines the overall structure of the instructional requirement by
identifying the links among tasks. The order of tasks and jobs presented in
the specification may not be the most effective grouping for training purposes.
If necessary, tasks should be re-sorted to show how they are used together to
perform jobs.
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P A R T 3
62. Organizing tasks facilitates the writing of performance objectives and pro-
vides guidance to designers and instructors. Although a simple list may be
used when the number of tasks is very small, a scalar diagram is the recom-
mended method for representing a relatively large number of tasks because it
helps group tasks and shows the relationships among them. Scalars are also
useful in the design phase when decisions about sequencing, modularisation,
learning objects, etc, are made. Therefore, they should be included in the QS.
Guidelines for developing scalar diagrams are provided in Annex E.
63. Tasks, which were not selected for training, are recorded on a No-Train list
together with a rationale for that decision. The complete task list is included
in the QS because it is required for the Validation phase of the CFITES.
64. Summary — Products of Task Analysis. On completion of task analysis,
the board is ready to proceed to the next step in the Analysis phase, which
is writing performance objectives (discussed in Part 4 of this volume).
The products of task analysis are as follows:
a. a prioritized list of tasks: the board identifies all tasks in the performance
description as selected or rejected for instruction, including a rationale for
all decisions and a priority for each selected task; and
b. a schematic representation (scalar) of the IT&E requirement.
65. Variations — Occupational Specialty Specifications. Often a QSWB will be
tasked to develop a specialty specification as part of the analysis phase. The
analysis process for OSS is essentially the same as that described for the OS,
with the exception that the OSS describes only one job, and it provides a
complete listing of the tasks, skills and knowledge statements associated
with that specific job. If a task is identified as “no train” it is not deleted
from the specification, for legal reasons; it is simply identified as no train
with a rationale, e.g., acquired on previous training or through job experi-
ence. Additional details on OSS are provided in Annex B, and developers
should always consult the applicable DMHRR references and website.
To summarize the process:
a. review and confirm the tasks;
b. determine train/no-train tasks;
c. list selected tasks/ build scalar; and
d. write performance objectives.
66. For further information and guidance, consult your unit or command
Training Development Officer.
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SSE DP EU CC IAFTYI OPNE RO FBOJ RE MC TAINVCEES/

CFITES Principles 67. In the CF all training and education must focus on essential skills,
knowledge and attitudes required to meet operational requirements and
Departmental performance goals. The QS is the primary CFITES quality
control document; it provides the training establishment with explicit
objectives, which the trainee must achieve and the appropriate mea-
sures to ensure that trainees can perform on the job. Two types of objec-
tives are used in the CF—performance and education objectives (POs
and EdOs). Recommended procedures for developing each type of
objective are provided below.
68. To maintain CFITES principles and to avoid confusion, where analysis
indicates that the required skill or knowledge is linked to a specific task
or job, it forms part of the POs and is identified during instructional
analysis as an enabling objective (EO), which may be either knowledge,
attitude or skill based. Knowledge elements that support General
Specifications or mandated programmes, may be stated in Education
Objectives. This model is depicted in Figure 5.
Figure 5: Identifying Objectives
Specifications
Tasks Performance
Objectives
Subordinate Education
Skill X Objectives
Subordinate Enabling
Knowledge X Objectives
Knowledge Y
Levels of 69. The vast majority of CF training and education is targeted at the application
level which requires learners to apply knowledge in the way it will be used
Performance on the job, and is therefore, written in the form of performance objectives.
Educational objectives are used primarily to describe cognitive tasks, e.g.,
explain, analyze or evaluate concepts, processes or principles, and therefore,
should be limited to specific purposes such as those related to advanced
professional development and specific academic requirements.
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P A R T 4
Table 15: Content-Performance Matrix (adapted from Clark, 1999, Merrill, 1997, Reigeluth, 1983).
APPLY Use correct Resolve a Complete a Respond to

All Performance terms conflict TD claim a client
Objectives with a service
claim problem
Performance
REMEMBER Recall Define terms Describe how Identify the Cite applicable
Enabling and password to process steps in policies,
most Education claim completing regulations
Objectives a claim and orders
Content FACTS CONCEPTS PROCESSES PROCEDURES PRINCIPLES

Note: All types of content can be processed at the remember and application level, except facts. For this
reason, factual content should be included in application level objectives because it enables performance.
Overview of 70. Definition of Performance Objectives. Performance objectives are formal

statements that specify what the graduate must be able to do in terms of oper-
Performance ational performance. POs include the conditions that influence job perfor-
Objectives mance and the standard to which members must perform on the job. POs are
derived from tasks that were selected for instruction from the performance
requirement during the task analysis process and they reflect real life job per-
formance. Within the CFITES, tasks are defined as a substantive component
of job-performance that contribute to an operational or departmental require-
ment. Performance objectives set tasks in context and describe learning out-
comes in observable, measurable terms, i.e., how and how well an individual
must perform on the job.
71. Uses of POs. Writing POs is the third process of the Analysis phase undertak-
en by the QSWB following a review of relevant documentation and comple-
tion of task analysis. POs are derived directly from the specifications, which
constitute the actual job description. POs are a key element in the CFITES
and serve as a performance benchmark throughout the Quality Control
System. They provide IT&E staff with targets for the design, development,
conduct and evaluation of instruction, and they tell operational units what to
expect from course graduates. In addition, POs provide MAs with an overall
control document for an IT&E programme, and form the basis for Validation
activities.
72. Main Elements of POs. POs form a written specification of the learning
outcome. The following table describes the essential elements of a PO.
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Table 16: Elements of Performance Objectives
PO ELEMENT DEFINITION COMMENT
Performance Statement Behavioural statement Identified by task analysis

of the task to be performed
in the operational environment,
i.e., what the member must do
on the job
Conditions Describes situation under which the Based on actual workplace.

performance must be completed, When, where, and with what,
circumstances which affect how job tasks will be performed.
is done
Standard Describes how and how well The greater the specificity provided
performance must be completed here the more valuable the
contribution to the training designers
and developers. Clear, detailed
and specific standard statements
provide trainers with the scope and
limits of training; they facilitate
accurate job-based assessment and
eliminate guesswork. In all instances,
the degree of proficiency required
is based on actual workplace needs.
73. Supplementary Items. The QS should provide all necessary information to

instructional designers. POs should be presented stating the three key ele-
ments described above, and may be supplemented by additional items of
information, which provide supporting detail to designers. Of particular
concern is the identification of any factors that might limit the quality of
training. Table 17 describes typical supplementary items.
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P A R T 4
Table 17: Typical Supplementary Items for Performance Objectives
SUPPLEMENTARY ITEM DESCRIPTION
Reference Numbers/Material Key documents on which PO standards are based,

or which serve as job aids
Specification Number(s) — Identifies tasks from which PO was derived, and provides a link to the
Task, Knowledge performance requirement
Note: * It is recommended that specification task numbers be incorporated
into the standards paragraph of the PO, rather than as a separate
paragraph to ensure that all tasks listed in the specification
(requiring training) are accounted for in the QS.
Remarks/ Limitations Identifies critical factors which limit the quality or quantity of training.
Note: Supporting knowledge, skills and attitudes are determined in the Design phase.
74. Limitations. A PO describes actual operational job requirements so that learn-

ing activities can be designed to reflect them as closely as possible. Although
training limitations are most appropriately identified during the design
phase, on occasion, a board may identify a significant limitation on learning
activities. For example, safety concerns and resource limitations, such as,
maximum durations for training, requirements for modularization for P Res,
maximum ammunition allotments, and non-availability of equipment for
safety or security reasons, or any other factor which can limit the capability
to train to operational standards. Limiting factors should be identified and
recorded within the respective PO statement. They may also be identified
during the Design and Development phases, and in this case the Managing
Authority should be notified so that the additional limitations can be
included in the QS.
Writing 75. Definition of Performance Statement. A performance statement is a clear,

concise statement representing a logical and complete part of the job, which
Performance is observable and measurable. It forms the first part of the PO.
Statements 76. Scope of Performance Statements. Performance statements are derived from
the tasks identified during task analysis as requiring instruction. A single per-
formance statement often represents a group of related tasks. For example:
“type a memorandum”, “type a letter”, and “type the minutes of a meeting”
could be combined as “type military correspondence”. The determining fac-
tors in combining tasks are the nature, similarity, and complexity of the skills
required to perform each task.
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P A R T 4
77. Constructing Performance Statements. To clearly answer the question

“What does the service member have to do?” a performance statement must
be properly constructed. It should be a single sentence containing an action
verb, the object of the action and any necessary qualifier. The components
of the performance statement, “Obtain a blood specimen by venipuncture,”
are described in Table 18.
Table 18: Description of Sample Performance Statement
ELEMENT DESCRIPTION / COMMENT
Action verb: Obtain Describes what action is being done.

First word is a statement.
Only one action verb is used.
Object: a blood specimen Identifies what is being acted on.

Usually, only one object is used in the statement.
Necessary qualifier: Clarifies which part of job is being performed.

by venipuncture Distinguishes venipuncture from other means of obtaining blood samples
(only used if required to distinguish between alternate methods).
78. Guidelines for Writing Performance Statements. Table 19 presents guide-

lines for successful performance statement writing, and Table 20 provides
examples of performance statements and the specifications on which they
are based.
Table 19: Guidelines for Performance Statements
GUIDELINE COMMENTS / EXAMPLES
Use one action verb The statement must describe an observable activity
Good: Control travel expenses
Poor: Plan, organize and control travel expenses.
A performance statement is not a list of sub-tasks
Consider end product in End product of overall performance can indicate best action verb to use
selecting action verb Good: weld pipe
Poor: use welding equipment
Focus on action, Critical knowledge requirements may be reflected later on in the standards
not knowledge statement or incorporated into enabling objectives in the design phase.
Good: Advise commanders on laws of armed conflict.
Poor: Demonstrate a thorough knowledge of the laws of armed conflict.
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P A R T 4
Table 20: Sample Performance Statements
SPECIFICATION / JOB PERFORMANCE STATEMENT COMMENT
Pilot (CC 130) Perform take off of CC 130 Hercules • One task
• Action Verb — focuses on end
result and answers the question:
Dental Clinical Assistant Produce dental casts what does the member have
(QL 3) to do?
• Focuses on action, not
Chaplain Advise commanders on moral, knowledge
ethical and spiritual matters • Object — identifies what is
pertaining to military being acted on
communities and operations • Adds necessary qualifier
• e.g., by doing x
Basic Survival Training — Construct ground-to-air signals
Arctic
Writing 79. Definition of Conditions Statement. Conditions statements, which are the
second element of a performance objective, describe the situation under
Conditions which the action specified in the performance statement must be completed.
Statements Conditions statements answer questions such as: When? Where? With what?
Conditions are generally written in terms of what will be “given” (available
to) or “denied” (not available to) the service member while performing the
required task. Conditions reflect the work situation as accurately as possible,
but include only those factors that influence job performance
80. Common Types of Conditions. Table 21 provides an overview of types of
conditions that are often used in POs for occupational and specialty training.
This list is not all-inclusive. The conditions included in a PO must accurate-
ly reflect the specific on-job conditions that exist for the task. Conditions that
do not affect the performance do not require statements.
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P A R T 4
Table 21: Types of Conditions
TYPES OF CONDITIONS EXAMPLES
Tools and equipment • Protective clothing

• Tools/equipment used
• Replacement parts
Job aids, reference manuals • Procedural checklist/technical manuals

and materials • Maps, blue prints
• Manufacturer’s specifications
• Textbooks
Supervision • Under direction of crew commander
Assistance • Tasks requiring two or more personnel
Special physical, psychological demands • Confined work space

• Noisy, distracting areas
• Deadlines, lack of sleep
Environment • Arctic, tropical environment

• At night/in total darkness
• Heavy rain/snowfall
• Under fire
• Day/night, in all weather conditions
Cues • Malfunctions
• Hazardous situations
• Requisition/work orders
Note: Cues are very important conditions on the job because members always have some reason for beginning
a task or for performing it in a certain manner. Cues can be simple or complex, with implications for
vastly different performance expected of the member. An example of a simple cue is an order from
a supervisor to replace a specific radio component. An example of a complex cue would be a
“written estimate of the situation”.
Writing 81. Definition of PO Standards. Standards indicate the required level of job per-
formance by describing how and how well the task(s) must be completed.
Standards Valid standards are based on actual job requirements that are specific and
Statements clearly written.
82. Purpose of PO Standards. Standards indicate the acceptable level of perfor-
mance to all concerned: learners, designers, instructors, units and command
authorities. They dictate the scope and limits of the training. Standards are
used to:
a. distinguish members who can satisfactorily perform the tasks from those
who cannot;
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P A R T 4
b. indicate to designers and instructors the level of proficiency which

learners must attain; and
c. assure users that graduates are capable of the desired level of performance.
Note: It should be noted that DGHS sets medical fitness standards for the CF
(A-MD-154-000/FP-000) and these standards cannot be reinterpreted or expanded
by board members or training establishments. QSWB should consult the appropri-
ate policies and specifications if there are questions regarding evaluation levels
and specific physical job requirements.
83. Degree of Difficulty. Members pass or fail courses based on the measures
defined in PO standards. It is imperative that standards reflect actual job
requirements: they must be neither arbitrarily demanding nor too easy. If
standards are too demanding, they may reflect an unrealistic ideal, and gen-
erate unnecessary costs. If standards are too easy, graduates will not achieve
the required capability. A useful rule of thumb is to describe the level of
proficiency expected by supervisors on the first day of work.
84. Types of Standards. Three types of standards used in occupational training
are identified and described in Table 22 and guidelines for their use are
provided in Table 23.
Table 22: Types of Standards
TYPE DESCRIPTION
Product Provides description of acceptable result of performance.
Process Lists sub-tasks (major steps) to be performed in completion of process,

when sequence or procedure is critical to successful performance.
Combination Lists sub-tasks and a description of the acceptable product when both process
and product are important measures of success.
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P A R T 4
Table 23: Guidelines on Preparing Performance Standards
IF… THEN USE… EXAMPLES
Only one specific product PRODUCT STANDARDS All blocks of the travel order claim are
is acceptable completed in accordance with actual
Quality or product is not itinerary, with maximum allowable amounts
affected by process as specified in A-AD-000, Ch #, Page #
Finished product is observable or checklist #.
Only one process is recognized PROCESS STANDARDS All power is shut off
Failure to use process could
cause danger/damage to All safety guards are installed
personnel/equipment
Process followed is observable All bushings and armatures are lubricated
and measurable, but product
is not
Both process and product COMBINATION STANDARDS All faults are located
are important All defective components are replaced
Failure to use correct process Repaired equipment operates in accordance
could cause danger/damage with manufacturer’s specifications as listed
to personnel/equipment in Ref A-PD-XXX, Ch #, Page #, or
Process and product are checklist #.
observable and measurable
85. Criteria for Standards: Overview. Criteria, or measures of proficiency, are

selected to more precisely define the target performance. Four commonly
used measures are: completeness, soundness of judgement, accuracy, and
speed.
86. Measures of Completeness. Measures of completeness answer the question,
“What constitutes a complete performance” or, “What cannot be left
undone?” Table 24 illustrates different ways in which completeness may
be applied as a criterion.
Table 24: Measures of Completeness
WHAT MUST BE COMPLETE EXAMPLES
All steps in a process Complete fault finding procedure is followed.

Sequence With all steps performed in accordance with A-AD-XXX.
Finished product Completed memorandum contains all parts in accordance with Manual
of Military Writing.
Format Tracing strip taken during deep-held inspiration will be labeled III-DI.
Critical characteristics All rotating shafts turn freely.
Clarity Schematic diagram is amended to show modified circuits unobscured by
other details or contamination.
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P A R T 4
87. Soundness of Judgement. If the judgement or decision required in perform-

ing a task is such that successful performance will be seriously affected by a
wrong decision, it must be shown as a measure in the standard. For example,
“patient is referred to medical officer when seriousness of ailment is beyond
the medical assistant’s own authorized capability”. If the end product is the
decision itself, then the standard must directly measure the adequacy of the
member’s analytical or decision-making ability.
88. Measures of Accuracy. Accuracy measures are often used as a means of
describing the desired level of performance, as illustrated in Table 25.
Table 25: Sample Accuracy Standards
ACCURACY OF… EXPLANATION EXAMPLES
Physical dimensions Finished product has dimensions Shaft diameter is machined to a

(angles, diameters, etc.) which tolerance of ± .001 mm.
can be measured with tools
(rulers, etc.).
Other characteristics Calculations which must be Load calculation is correct to 0.1

accurate to a certain number decimal points.
of decimal points.
Radios that have to be tuned to Signal strength is within 5%
the point of best reception. of maximum.
89. Measures of Speed. The speed of performing a task can have a critical effect
on the outcome of a mission: a rapid response can contribute to the success
of a mission but too slow a response may spell disaster. In other settings,
work must be done quickly in order to avoid large backlogs and to promote
overall unit effectiveness. Standards of speed must reflect operational
requirements as in the following examples:
a. Rescue hitch must be tied within 3 minutes; or
b. Rate of typing is 45 words per minute.
Summary-Writing 90. Well-written performance objectives ensure a close match between the out-
comes of the training programme and the job performance requirement. The
Performance recommended format and sample performance objectives, including explana-
Objectives tory notes, are provided in Annex F. POs are written to include:
a. a performance statement that specifies what the member must be able to
do;
b. conditions statements which describe the situation in which the perfor-
mance is accomplished; and
c. standards which describe the required degree of proficiency in clear and
specific terms.
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P A R T 4
Overview of 91. Definition of Education Objective. Education Objectives specify the knowledge
or attitudinal elements of an instructional programme, which are required to
Education meet operational requirements, departmental performance goals and/or the
Objectives demands of the profession of arms. Educational programmes support intellec-
tual skills such as evaluation, synthesis and judgement and contribute to the
ability to interpret information and make reasoned responses to unpredictable
or open-ended situations. Educational requirements stem from the General
Specifications (OGS and NCMGS), the identified developmental periods
associated with a military career, the knowledge demands associated with
increased organizational responsibility, and specific academic instructional
programmes, e.g., Military College and professional development programmes.
92. Use of Education Objectives. EdOs should be limited to use in defining
academic and professional development programmes as well as certain man-
dated programmes. They have the same significance as POs in that their suc-
cessful completion is necessary for awarding of CF qualifications. The use of
educational objectives in occupational training is not recommended and their
use should be fully justified before the MA grants final approval of the QS.
Educational requirements are defined, produced and maintained through
an iterative process leading from the definition of an education requirement
to the verification that the education requirement has been satisfied.
Educational programmes are developed and conducted in a manner which
prevents unnecessary effort, and which ensures overall cost-effectiveness.
93. The requirement for EdOs is established during the needs assessment review
in the Analysis Phase. The design, development, conduct, evaluation and
validation of education follows the same processes as for training, and are
described in the A-P9-050 volumes of the Manual of Individual Training
and Education.
94. Recommended Procedure. Table 26 summarizes the recommended procedures
for conducting analysis to produce readily identifiable education objectives.
Table 26: Steps in Knowledge Element Analysis
STEP ACTION OUTPUT
Select instructional Review Needs Assessment List of topics or subjects selected

elements Identify required knowledge and attitude for instruction
which require instruction List of topics or subjects not
Note: Instruction is required if a role or selected for instruction
function is new to the target population,
or if it involves a different performance Rationale for selection or rejection
context and higher knowledge demands. Scalar to show links among
Prioritize instructional Determine scope of instruction knowledge elements
elements Provide rationale for decisions Strategy — the board recommends
Note: Determine the degree of proficiency instructional strategies to support
for each subject area. knowledge development, e.g.,
formal course, including in-service
Organize instructional Group knowledge elements and subjects or out-service, distributed learning,
elements and define links among them (if any). etc.
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P A R T 4
95. Review Needs Assessment. A requirement for education must be clearly

defined by the sponsor requesting it, and approved by the designated MA,
in consultation with the Branch. If the needs assessment indicates there
is a performance requirement and a substantiated recommendation for an
education programme exists, the board must consider whether:
a. the knowledge and attitudes are identified in a general specification, or
linked to a departmental mandate; and
b. the recommendation for education is based on an analysis of the deficiency
in, or risks to, the performance requirement, its causes and potential
solutions.
96. Identify Required Knowledge and Attitudes. Examine the requirements data
and gather opinions of SMEs to identify knowledge and attitude elements
that require instruction, and determine the level of instruction needed for
each knowledge and attitude element. The guiding question is — how will
the learner use the information or knowledge provided? Individuals use
information to apply or remember: facts, concepts, processes, procedures and
principles. Knowing what learners need to know and how they will use
information will help to identify education objectives and determine the
components of the instructional programme. For more information see
Volume 4 Design of Instructional Programmes.
97. Select Knowledge and Attitudes for Education. A knowledge or attitudinal
element requires instruction if the associated role or function is new to the
target population, or it involves a different performance context and higher
knowledge demands. Specify what information, context, and factors related
to each knowledge and attitude element require instruction
98. Prioritize Selected Knowledge and Attitudes. Prioritize the knowledge and
attitude elements based on criticality and scope. This prioritized list will
help rationalize the design and evaluation of the instructional programme,
and assist the board in organizing and linking the various elements.
99. Organize Selected Knowledge and Attitudes. Grouping knowledge and
attitude elements provides the board with:
a. a rational organization of the instructional need;
b. an overview of the entire requirement; and
c. the interdependencies (if any) among the knowledge and attitudes to be
instructed.
100. Although a simple list of knowledge and attitude elements may be used
when the list is limited, a scalar diagram is recommended for large numbers
of knowledge and attitude statements to demonstrate the relationship among
them. The scalar assists the board in specifying EdOs and the instructional
designers in preparing or procuring a programme to meet the educational
need.
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P A R T 4
Writing 101. Elements of an Education Objective. Education Objectives describe the

essential components of the instructional outcome, as depicted in Table 27.
Education
Objectives
Table 27: Elements of an Education Objective
EDO ELEMENT DEFINITION COMMENT
Instructional Outcome A statement of performance stated in The focus of instruction at this level is to
terms of cognitive skill, that represents develop cognitive ability therefore, verbs
the required knowledge level. Focus such as the following may be used:
on the individual’s ability to remember
or apply: • Explain
• Demonstrate
• Facts • Apply
• Concepts • Analyze
• Processes • Synthesize
• Procedures • Evaluate
• Principles
Note: One cannot observe a cognitive skill;

however one can see the application of
knowledge through its products, e.g.,
briefings, presentations, analytical papers,
policies and doctrines. For more info on
cognitive skills see Bloom, 1972 and
Volume 4 Design of Instructional Programmes.
Conditions A statement of what is provided to May include resources and references,

cue or support the performance including coaches and mentors.
statement.
Standard A statement that establishes the It is not simply the grades or types of
scope of the content that satisfies evaluation that will be used to measure the
the requirement, and sets the quality standard.
of performance in terms of the
processes or products associated It details the measure of acceptable quality
with the skill under development. or how well one must perform.
Specification numbers are to be included in

the standards paragraph to provide a link
to the specification or stated requirements
list, e.g., the OGS/NCMGS, or
departmental mandate.
Note: Attitude statements do not appear in formal specifications, but often link to knowledge and
performance requirements.
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P A R T 4
102. Supplementary Items. Educational standards should provide all necessary

information to aid instructional designers develop or select a suitable pro-
gramme of studies. Table 28 describes the types of supporting details that
may be required by designers.
Table 28: Typical Supplementary Information for Education Objectives
SUPPLEMENTARY ITEM DESCRIPTION
Specification knowledge numbers It is recommended that specification knowledge numbers (if applicable)
be recorded in this paragraph. They identify the knowledge on which
the EdO is based and are derived from the performance requirement.
References A list of the key documents that are provided in the conditions
or used in the standard.
Instructional Considerations The board may identify a significant limitation on learning or

evaluating specific knowledge and attitudes in the objective,
e.g., resource or time constraints.
They may also identify appropriate resources required to complete

the instructional programme.
Summary — 103. Appropriately defined education objectives ensure a close match between the
outcomes of the instructional programme and the job performance and pro-
Writing Education fessional development requirements. Sample EdOs are provided in Annex G.
Objectives EdOs are written to include:
a. a statement of the instructional outcome;
b. a conditions statement which describe the application of knowledge; and
c. a standards statement which describes the quality of performance in terms
of the processes, products, or capability.
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P A R T 5
PPS RT AE NP DA AR RI NDGS Q U A L I F I C A T I O N
Overview 104. Definition. QS is a formal document prepared by a MA to guide the design,
development, conduct, evaluation and validation of an IT&E programme.
The primary purpose of a QS is to control the quality of instruction by
describing the tasks the graduate must learn to perform, the conditions under
which they must be performed, and the standard of performance needed to
attain operational requirements and/or departmental goals.
105. Background. The decision to develop an instructional programme is made
during needs assessment. The actual IT&E requirement is defined during the
Analysis phase through review of needs assessment findings, task analysis
and by specifying performance or education objectives. These processes are
described in parts 2, 3 and 4 of this volume. QS documents the outcomes
of these processes and serves as the foundation for the design of an IT&E
programme.
Drafting 106. Contents. The board is ready to draft the QS when it has completed the three
processes of the Analysis phase. The QS and Training Plan (TP) format is at
Qualification the discretion of the MA, and control of the TP may be devolved to the
Standards school or maintained at the MA HQ. Performance and Education Objectives
may be written in either sequential paragraph style or in tabular format.
Where training crosses over, or is common to more than one MA, as is the
case for primary, intermediate and senior leadership courses, one common
QS/TP format should be used to minimize confusion and duplication.
107. Each MA has a preferred format for the QS, for example:
a. CFSTG uses a two chapter format consisting of Chapter 1: General and
Chapter 2: Performance Objectives. The IT&E establishment is responsible
for including Management Details and Assessment in the TP;
b.CMS combines the QS and TP into one document entitled the
Qualification Standard and Plan (QSP). A single board is convened with
the MA responsible for Chapter 1: Course Management Details and
Chapter 2: Performance Objectives. The IT&E establishment board mem-
bers have responsibility for Chapter 3: Assessment of Trainee and Chapter
4: Enabling Objectives, however, these are subject to MA approval;
c. CLS uses a 4 chapter format, Chapter 1: General, Chapter 2: Training
Management Details, Chapter 3: Assessment of Trainees and Chapter 4:
Performance Objectives in the QS document; and
d. CAS uses a 4 chapter format; Chapter 1: General, Chapter 2: Training
Management Details, Chapter 3: Assessment of Course Member and
Chapter 4: Performance Objectives.
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P A R T 5
Formats and examples of QSs/QSPs for each MA can be found on the CFTDC
web site at http://borden.mil.ca/cftdc/Eng/TR_e/qsb%20site/english/ma_pol/
ma_pol_fr.htm and are very helpful in drafting a QS.
108. Although the format of QS/TPs may vary, as a minimum a QS should
include:
a. a statement of the purpose of the document, for example: The purpose of
this qualification standard is to establish the requirements for personnel
to perform the duties of Radio Operator, Qualification Level 5;
b. performance and/or education objectives with supporting detail, and any
identified limitations;
c. a task list, indicating those tasks selected for instruction and those not
selected for instruction, as well as a scalar diagram to show dependencies;
and
d. main references and supplementary information as appropriate; for exam-
ple, externally mandated assessment requirements, equivalencies and
Logistic Support Analysis (LSA) information.
109. Checklist. After the QS has been drafted, it is desirable to review the draft to
ensure that it clearly states the objectives of the instructional programme and
provides all necessary supporting information. The post board checklist at
Annex H (adapted from CFSTG) is recommended to ensure consistency.
Writing Record 110. An accurate record of proceedings is essential to document board decisions
and actions. It forms an important part of the audit trail of the development
of Proceedings of the instructional programme, and is a valuable resource for future revi-
sions of the QS. The record of proceedings is submitted to the convening
authority along with the draft QS.
111. All decisions made by the QSWB, especially the select/reject and training
priority level, must be recorded in the record of proceedings. It is not neces-
sary to write a lengthy rationale for each decision. Often a brief indicator
such as “new task or skill” or “previously learned” will suffice.
112. The record of proceedings:
a. provides guidance to designers, developers and instructors;
b. alerts other agencies to potential impact on their operations, particularly if
OJT is recommended or required as part of the training strategy; and
b. forms part of the audit trail of the development of the IT&E programme.
113. The record of proceedings should include the following:
a. recommended revisions, if any, to the governing specification;
b. recommendations, if any, on related IT&E or specifications;
c. a list of all job tasks, including rationale for priority, and no train
decisions;
d. differences of opinion: any significant difficulties in reaching consensus,
including strong minority views that might affect user acceptance;
40
P A R T 5
e. lessons learned: any significant observations or any aspect of deliberations

that might affect other boards;
f. general guidance: any important general guidance to instructional
designers and developers not included elsewhere; and
g. other considerations as directed by the convening authority.
114. Other Considerations. The board should identify whether any factors exist
which impose significant limitations or constraints on instructional activi-
ties. These should be noted in the Record of Proceedings and also recorded
in the appropriate PO in the QS. Limitations should only be identified if they
affect the quality, quantity or cost of training. The board must also consider
any other factors, which could have a major impact on instructional design,
development and conduct. These factors include:
a. operational doctrine and technical directives;
b. Logistic Support Analysis (LSA) information;
c. externally-mandated assessment requirements; and
e. civilian qualifications that have been or could be granted
equivalency status.
Adjourning the Board 115. When the convening authority is satisfied that the QSWB has achieved the
objectives set for it, the board is adjourned. Prior to adjournment, the con-
vening authority may consult with the entire board, or the chairperson, on
receipt of the QS and record of proceedings in order to:
a. confirm that all objectives established for the board have been achieved;
b. review any recommendations of the board that require further staff action;
and
c. clarify any other significant issues recorded by the board in the
proceedings.
Post Board 116. Reviewing Draft QS. Although staffing actions vary depending on the MA,
it is recommended that the MA circulate the draft QS and record of proceed-
Staff Actions ings to key stakeholders for information and comment. Following review of
all comments, the MA may wish to make minor revisions to the QS. If exten-
sive revisions are required, the board may have to be reconvened. However,
this is an unlikely eventuality if the board was representative and main-
tained effective liaison with all agencies during the preparation of the QS.
Typically, a QS is circulated as follows:
a. user Commands and/or Groups: for comment on any aspect that may have
an impact on operations, resources or other area of concern such as
Reserve or DND civilian training;
b. Branch Advisors, user Commands and/or Groups: for concurrence on any
recommended changes to existing specifications; approved changes are
then submitted to NDHQ, DMHRR for staff action; and
41
P A R T 5
c. offices of collateral interest: for consideration of implications, impact of

QS or recommendations on their areas of responsibility.
117. Implementing the Draft QS. When the review process has been completed,
the QS is ready for implementation, and the designated MA may task the
appropriate establishment to plan, develop, conduct and evaluate training.
The QS is the input document for the Design phase of the CFITES.
118. Assessing the QS Through Validation. When the instructional programme
has produced a sufficient number of graduates, and those graduates have
been working in positions that perform the tasks, the adequacy of the QS can
be assessed through the Validation process. The aim of Validation is to
ensure that the programme has adequately prepared graduates to perform
their operational tasks, and thus that the QS has accurately described the
requirement. The Validation phase is described in Volume 8 of this series.
119. Amending the QS Following Validation. The validation report may identify
problems with the OS/OSS, the performance requirements, and/or the
instructional program, which necessitate changes to the control documents
including the specification and the QS. As indicated in the introduction,
validation is in fact, one of the drivers of the Analysis phase.
120. Minor Changes. If problems are relatively minor, the MA amends the QS and
directs IT&E establishments to make appropriate revisions to the instruction-
al programme.
121. Major Changes. In the event that the validation report recommends substan-
tial changes to the OS/OSS and/or the QS, it may be necessary to reconvene a
QSWB and repeat the processes of the Analysis phase. In instances where
changes are recommended to the OS/OSS, the recommendation must be sent
to the Command or Group for review, and should involve Branch consulta-
tion. Recommendations for changes to specifications are subsequently for-
warded to NDHQ/DMHRR for review, approval and implementation. All
agencies that might be affected by modifications to the QS, such as users,
MAs for related qualifications, Branch Advisors and NDHQ agencies,
must be consulted and informed.
122. Maintaining the QS. It is to be expected that developments will occur
throughout the life cycle of the instructional programme that will necessitate
modifications to the QS. As is the case for modifications resulting from
Validation, it is incumbent on the MA to update the QS as necessary and
advise affected agencies.
123. Assistance and Guidance. Training Development Officers are available in
most training establishments or through the MA headquarters, or national
level offices to guide the Analysis process, and where questions about
process or product arise, these specialist officers should be consulted.
42
A N N E X A
RRR EE FS EO RU ERNC CE ESS A N D

Canadian Forces Training Development Centre, CFB Borden, Analysis, Design
and Evaluation Course (qualification code: AIDD)
Colvin Clark, Ruth, (1999, 2nd Ed.). Developing Technical Training: A structured
approach for developing classroom and computer based instructional materials.
Silver Spring: MD: ISPI.
Director Personnel Planning, Canadian Forces Manual of Military Occupational
Structure, Volume 1 — General (A-PD-055-001/AG-001) 29 March 1996
JBOS/OSS info: http://hr.d-ndhq.dnd.ca/dmhrr/engraph/home_e.asp
Mager, Robert F. (1997). Preparing Instructional Objectives, Atlanta, Center for
Effective Performance.
Merrill, M.D. (1997). Instructional Strategies That Teach, CBT Solutions
(November/December) 1-11.
DAOD 5031-2 — Individual Training and Education Management Framework
Reigeluth, C.M. (1983). Instructional design theories and models: an overview of
their current status. Hillsdale, NJ: Erlbaum.
Additional information related to CFITES and QS development for each of the
MAs is available at:
http://hr.ottawa-hull.mil.ca/dtep/engraph/cfitesvolumns_e.asp
http://borden.mil.ca/cftdc/Eng/index_e.htm
A1
A N N E X B
M
MILITARY OCCUPATIONAL
STRUCTURE &
SPECIFICATIONS
The NDHQ/DMHRR web site offers documents which will aid in the development
and staffing of occupational specifications and both special personnel and
postgraduate qualification requirements:
http://hr.dwan.dnd.ca/dmhrr/engraph/library/vol1_e.asp
Military Occupational The arrangement of all required CF jobs into career fields and occupational group-
ings that provide the necessary HR management frameworks for peacetime and
Structure (MOS) national emergency response activities in personnel planning, accounting, recruit-
ing, selection, training, assignment, promotion, compensation and benefits and
career development.
Occupation A grouping of related jobs having similar duties and tasks and requiring similar
qualifications. An occupation is the fundamental grouping used for the personnel
cycle of activities known collectively as personnel management. An occupation
may or not be subdivided into sub-occupations.
Sub-Occupation An occupational sub-grouping of related jobs having similar duties and tasks to a
parent occupation, but generally involving a narrower scope, or focus than that
required by all members of the parent occupation.
Career Field A grouping of related occupations and/or career field jobs which is used for the
purpose of enhancing operational effectiveness while broadening individual
career development through the rationalized grouping and management of
operational and/or professional/occupational functions.
Position The smallest part of a CF personnel establishment that specifies the work of one
individual. The work comprising a number of similar positions may upon analy-
sis be determined to constitute a CF job. A position exists whether it is occupied
or vacant and is the basic work description unit used for personnel production
planning and control activities. The total number of positions in an establishment
equals the number of employees plus vacancies
B1
A N N E X B
Job The work performed by one or more persons occupying similar positions and
performing essentially the same major duties and employing the same competen-
cies. The job is the basic unit for description of work in CF occupational specifi-
cations and forms the fundamental unit for creating Special Force and Reserve
sub-occupations which relate to their Regular Force occupational counterparts.
Duty A logical grouping of tasks representing a distinct segment of work or major activity
performed by an individual.
The set of knowledge, skills, abilities and other personal qualities that the incum-
Competency bent of a position requires to successfully perform the tasks associated with the
position.
Task A discrete segment of work, performed by an individual, which has a definite

beginning and end, and which constitutes a logical and necessary part of a duty.
For the purposes of this manual, the term task is meant to include any substantive
aspect of job performance that contributes to an operational or Departmental
requirement. The term therefore covers a wide range of performance types, from
highly specific, concrete tasks such as operating a piece of equipment to complex,
less tangible tasks, such as leading subordinates.
Task lists The core of a performance description such as a specification is the list of duty
areas and tasks that make up the requirement. This description should also
include critical supporting elements which provide insight into the scope and
difficulty of the tasks.
Levels of Proficiency Levels of proficiency are used to differentiate the levels of task, skill and knowl-
edge required for the job and will affect the type and amount of instruction
required. The CF uses a five point scale for this purpose. Most specifications
assign tasks to developmental periods, and rank levels, to indicate the required
level of performance. While these developmental periods vary across the different
types of specifications, they generally indicate points on a range from beginner to
intermediate to expert.
Specifications Policy and standardization documents which describe the general and/or specific
job performance and environmental requirements for all officer and NCM occupa-
tions. While potentially differing in their scope of jobs performed, specifications
for related Regular Force, Special Force (Mobilization) and Primary Reserve occu-
pations will be integrated into a single document based on job-requirements. Such
Job-Based Occupational Specifications (JBOS) will reflect an overall organization
by Occupations within Career Fields.
General Specification (GS)
B2
A N N E X B
A personnel management and quality control document that identifies the common
military and unique environmental qualification requirements for CF personnel.
There is a separate GS for Officers (OGS) and for NCMs (NCMGS).
Occupational A personnel management and quality control document that identifies the mini-
mum qualifications required for entry into an occupation, the common job perfor-
Specification (OS) mance requirements for each occupational qualification level, and the career,
training and employment patterns for occupational members. An OS is job-based
and reflects related Regular Force and Mobilization requirements, and Primary
Reserve occupational requirements where applicable.
Format The introduction of the Total Force concept led to the adoption of a common
integrated OS format. The integrated OS format documents the requirements of the
Special Force (Mobilization), P Res and Reg F in a single comprehensive document.
In order to document an occupation, the occupational jobs performed by all mem-
bers of an occupation at a given rank level are identified then viewed in terms
of the broad occupational duties performed. Within each duty area, the specific
tasks and associated skills and knowledge associated with each job can then be
detailed. The newest format — the Job Based Occupation Specification (JBOS) —
is also technically an IOS, but the term IOS is often restricted to pre-JBOS integrated
OSs. Often an occupation does not have a Primary Reserve component but all OSs
have Regular and Special Force components.
Occupational Specialty A job-based personnel management and quality control document that identifies
the additional competencies required by an individual to receive a specialty
Specification (OSS) qualification.
Occupational The process by which members of an occupation are surveyed to determine what
Tasks (T), Skills (S), and Knowledge (K) are required for core/essential occupa-
Analysis (OA) tional jobs. A full OA normally takes a year.
The results of this survey are put through a family of computer programs called
CODAP that, among other things, provides the raw material for Section 3 of the
Job Based Occupational Specification (JBOS). Section 3 is presented in the form of
TSK (rows) versus Jobs (columns). Jobs are determined by statistical analysis from
CODAP. Jobs are sets of largely mutually exclusive TSK. No two jobs can have
exactly the same list of TSK because, by definition, jobs are different sets of TSK,
though there may be considerable overlap.
Occupational The document used as the common structure from which ADM(HR-Mil) and other
agencies coordinate the activities to create or delete new occupations in the CF.
Structure Creating or deleting occupations in the CF is, by definition, a major change to the
Implementation Military Occupational Structure (MOS). The most basic OSIP activities include
coordinating and defining MOS structure, recruiting, training, pay, establishment,
Plan (OSIP) and career management.
B3
A N N E X B
OSIPs generally follow OAs; however an OSIP can also follow a Change Proposal
(CP). CP is the fast track process to change the MOS without going through OA.
Both OA and CP should follow a Problem Definition Paper (PDP) sent from the
Sponsor of Change, normally the Branch Advisor, to MOSART (DMHRR 4). An
OSIP normally takes nine months with the implementation date on 01 Jan of any
given year (after the Fall merit boards).
Occupation The meeting chaired by MOSART 2-5 (DMHRR 3-3) where representatives from
the full range of an occupation meet to validate an existing OS. If conducted, an
Specification OSVB falls immediately after a CP/OA and before the OSIP begins. On conclusion
Validation Board of a CP/OA, a Senior Advisor Group (SAG) sits to decide on the MOS structure,
which is then documented in Sections 1&2 of an OS. An OSVB focuses on
(OSVB) Section 3 of the OS to review/amend the results of a CP/OA. Occasionally an
OSVB is conducted without a SAG (and preceding the CP/OA) on the request
of the Branch acting as a representative of the MA.
An OSVB based on OA or JBOS data takes approximately three days with about
ten Subject Matter Experts (SMEs) from the occupation. OSVBs based on data not
already in JBOS format (i.e., no OA or previous JBOS) take one and a half weeks.
Variations When an OA has been completed and a draft OS/OSS produced, the OSVB also
called an OS Review Board(OSRB), because the OA process has already “validated”
the draft OS/OSS content, is conducted. Where an OA has not been completed,
an OS Working Group(OSWG) is normally conducted, to prepare revised, draft
OS/OSS, which will be reviewed and validated subsequently by an OSVB.
Although the availability of resources may require these Boards to be modified
in terms of structure/time frame — the ideal “model” should prevail.
Special Personnel The staffing vehicle by which new specialty job requirements are introduced,
or amendments to existing requirements staffed (new or amended OSS/OSQ).
Qualification Detailed procedures and formats can be found in Chapter 5 and Annex A of
Requirement (SPQR) A-PD-055-001/AG-001, which can be accessed through the DMHRR intranet site
(see link above).
Postgraduate The staffing vehicle by which new postgraduate training requirements are intro-
duced, or amendments to existing requirements staffed. Due to the potentially
Qualification significant financial implications, these are handled separately from normal
Requirement (PGQR) SPQR. Detailed procedures and formats can be found in Chapter 5 and Annex B
of A-PD-055-001/AG-001, which can be accessed through the DMHRR intranet site
(see link above).
Instructions for Instructions for completing an OSS can be found on the DMHRR web site.
See specifically: A-PD-055-001/AG-001, Chapter 3 and Annex B to Chapter 3.
completing OSS
B4
A N N E X B
This source should be used to ensure accuracy and currency of format and
development conventions. The OSS code will be assigned by DMHRR 3-3 upon
acceptance of the qualification. An electronic OSS Template in MS Word format
and approved criteria for writing Task, Skill and Knowledge statements, are also
available on the DMHRR Intranet site (see link above).
Staffing minor OS and There are three ways to change an OS: through an OA, through an OS Board,
or via a letter from the Branch Advisor to DMHRR 3 requesting a specific change.
OSS amendments Details are provided in Chapter 5 A-PD-055-001/AG-001 Canadian Forces
Manual Of Military Occupational Structure, an extract follows:
An OS or OSS amendment request may be submitted by simple correspon-
dence summarizing the nature of the changes and the reasons for the
changes. Requests are to be staffed via the normal Chain of Command,
through the appropriate Branch Advisor for support occupations, to DMHRR
for validation and approval. The sponsor may request DMHRR assistance to
convene a Validation or Writing Board to produce a completely revised or
updated OS/OSS. All requests must include a red-lined copy of the specifi-
cation indicating all requested changes. Note that due to the impact upon
training documentation TSK serial numbering is baselined upon completion
of major revisions. Changes to statement serial numbering will therefore not
be considered in a minor amendment. New statements will numbered by the
DMHRR desk officer. Changes to OS that do not affect the structure of the
occupation are normally implemented without delay. However, depending
upon the scope of change, DMHRR may require validation of the proposed
amendment(s) through an OSVB. All specifications are annotated with the
Date Approved indicating the date the original version of the OS was
approved. Approved minor changes are indicated by the addition of
the date of the latest approved amendment.
B5
A N N E X C
S
SAMPLE CONVENING
ORDER FOR QSWB
4985-1 (CFTDC Stds QA) 4985-1 (AQ Nor CDIFC)
[date] [date]
Distribution List Liste de distribution
CONVENING ORDER FOR QUALIFICATION ORDRE DE CONVOCATION D’UN COMITÉ DES
STANDARD WRITING BOARD OCCUPATIONAL NORMES DE QUALIFICATION (CNQ) – DESCRIP-
SPECIALTY SPECIFICATION FOR ARMY TION DE SPÉCIALITÉ DÉSIGNÉE DE L’OFFICIER
SIGNALS OFFICER DES TRANSMISSIONS DE L’ARMÉE
References: Références :
A. A-P9-050/PT-003 Canadian Forces A. A-P9-050/PT-003, Manuel de l’instruction
Manual of Individual Training and individuelle et de l’éducation des Forces
Education, Volume 3, Annex F canadiennes, Volume 3, Annexe F –
Recommended Composition of Composition conseillée – Comité des
Qualification Standards Writing Board normes de qualification
B. STGO 2-2-1 Qualification Standard B. STGO 2-2-1 Qualification Standard
Staffing Procedure Staffing Procedure
C. CFRETS CFSTG G3 Tasking Order TV 462 C. GISFC SRÉIFC G3 Tasking Order TV 462
1. As Managing Authority for subject qualifica- 1. En qualité d’autorité de gestion de la DGPM

tion, Commander Canadian Forces Support susmentionnée, le G3 Instruction, Groupe
Training Group (CFSTG), G3 Training will con- de l’instruction de soutien des Forces canadi-
vene a Qualification Standard Writing Board ennes, émet un ordre de convocation d’un
(QSWB) in accordance with references. Comité des normes de qualification (CNQ)
conformément aux références précitées.
2. Coordinating instructions are as follows: 2. Instructions de coordination :
a. start date and time — 18 Feb 02 at 0900 hrs; a. début – le 18 feb 02, à 9 h;
b. end date and time — 22 Feb 02 at 1600 hrs; b. fin – le 22 feb 02, à 16 h;
c. location — CFTDC Borden; and c. lieu – CDIFC Borden; et
d. Board Coordinator — Capt X CFTDC. d. Coordinateur du Comité – Le capt X, CDIFC.
3. The purpose of this QSWB is to develop the 3. Le mandat du CNQ est d’élaborer les NORQUAL
XXX QS. This requirement is the result of an du XXX. L’établissement de ces norqual
amended specification. s’impose par suite d’une modification à la DSD.
4. In accordance with the Tasking Order at 4. Conformément à l’ordre d’assignation des
reference C, members selected for the board tâches mentionné à la réf C, les membres
are as follows: du Comité sont les suivants :
a. Le président –
a. Chairperson —
b. Les experts en la matière –
b. Subject matter experts —
c. L’officier du développement de l’instruction
c. Training Development Officer — Capt X., – le capt X, CDIFC Borden; et
CFTDC Borden; and
d. Le secrétaire du Comité – le capt X, ÉÉCFC
d. Secretary — Capt X, CFSCE Kingston. Kingston.
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A N N E X C
5. TD costs will be charged in accordance with 5. Les frais de ST doivent être imputés aux ordres
the Internal Orders and TANs indicated on the internes et aux NAV indiqués dans l’ordre
Tasking Order. Board members are to book d’assignation des tâches. Les membres du
transportation by the most economical means. Comité doivent utiliser le moyen de transport
Civilian air costs shall not exceed $500.00 le plus économique possible. Le coût du billet
round trip. Travel costs exceeding this limit de vol commercial aller-retour ne doit pas
shall be approved by Cpl X, CFTDC Stds dépasser 500 $. Les frais de voyage qui
Quality Assurance (QA) Clerk (Avn 270-3540) dépassent cette limite doivent être approvés
prior to the expenditure. There will be no car par cpl X, à la section de l’assurance de qualité
rental/high rate mileage unless authorized by (AQ) des normes du CDIFC (RCCC 270-3540)
Cpl X; all requests for car rental or high rate d’avance; toute demande de location de
mileage must be costed to verify economic voiture ou demande de taux élevés pour le
benefit of said means and then submitted via millage doit être justifiée et doit démontrer
e-mail to Cpl X. Copies of finalized claims are clairement le(s) bénéfice(s) financier d’une
to be forwarded to CFTDC Stds QA. telle demande. Le tout doit parvenir au cpl X,
au CDIFC par courrier électronique.
L’indemnité de parcours au taux élevé et la
location d’une voiture sont interdites, sauf
autorisation contraire du cpl X (RCCC 270-
3540). Les demandes finalisées doivent être
acheminées à l’AQ Nor CDIFC.
6. Quarters have been booked for the QSWB 6. Des réservations de chambre ont été faites pour
members at CFB Borden. If travel arrangements les membres du CNQ à la caserne ici à BFC
require different dates, please contact Cpl X, at Borden. Si ces dates ne conviennent pas en rai-
Avn 270-3540, so that she may alter the reser- son de vos arrangements de voyage, veuillez
vation. Should the arrangements change, communiquer avec cpl X, au RCCC 270-3540,
QSWB members will be notified immediately. qui verra à modifier les réservations. Le cas
échéant, vous en serez avisés immédiatement.
7. Board members are to confirm their attendance 7. Les membres du Comité doivent confirmer leur
with CFTDC Stds QA, Corporal X, at Avn 270- présence au cpl X (au RCCC 270-3540) à l’AQ
3540. Board members should prepare them- Nor CDIFC. Pour se préparer en prévision du
selves by obtaining a working knowledge of Comité, les membres devraient se familiariser
the Canadian Forces Individual Training and avec le Système de l’instruction individuelle et
Education System procedures through: study de l’éducation des Forces canadiennes comme
of reference A — available over the DIN at the suit étudier la référence A, qui est accessible
DTEP CFITES site (http://hr.ottawa- sur le RED, sur le site du SIIEFC DPIE à
hull.mil.ca/dtep/engraph/cfitesvolumns_e.asp l’adresse http://hr.ottawa-
hull.mil.ca/dtep/frgraph/cfitesvolumns_e.asp
8. An electronic copy of the QS is required for 8. Une copie électronique de la NQ est requise
the approval process by CFSTG G3. par GISFC G3 pour le processus d’approbation.
9. I wish you success with this vitally important 9. Je vous souhaite de mener à bien cette
endeavour. entreprise des plus importantes.
Colonel Le commandant adjoint
Deputy Commander Colonel
Distribution List Liste de distribution

Action Exécution
(As required) (Au besoin)
Information Information
(As required) (Au besoin)
C2
A N N E X D
CCWORMI TPIONSGI TBIOOANR OD F —Q S R O L E S

AND RESPONSIBILITIES
MEMBERS RESPONSIBILITIES
Chairperson • Briefs board members

• Sets objectives, milestones
• Coordinates with all concerned agencies
• Mediates internal conflict
• Resolves discrepancies under external control
• Ensures standard is consistent with operational or
Departmental requirement and user needs
• Submits draft qualification standard and record of proceedings
to convening authority
• Monitors follow-up activity
• Convenes members
Board coordinator • Invites external representatives if appropriate
• Organizes all facilities
• Assembles materials
• Distributes pre-board material
• Initiates action for board assembly, proceedings, adjournment
Command representative(s) • Provide continuity with related qualifications

• Brief board on results of validation studies
• Brief board on Command training policies and strategic guidance
User agency representative(s)/ • Provide input on operational doctrine, practices, procedures

• Analyze, interpret tasks from user perspective
subject matter expert(s)
• Ensure standards and conditions of POs meet requirements
• Provide user reference material
• Ensure user needs are addressed
IT&E establishment • Provide continuity to Design and Development phases

• Test clarity of POs and other aspects of standard from
representative(s)
instructional perspective
Training Development Officer • Brief and advise board on IT&E policies and CFITES processes
• Assist board with construction of qualification standard
Additional advisors (as required) • Provide guidance, clarification on specific issues, eg:
D Pers Plan staff: specifications
DRET staff: training policy
Board Secretary • Maintains record of deliberations

(one of the members) • Completes draft qualification standard,
• Prepares record of board proceedings
D1
A N N E X E
D
DEVELOPING
SCALAR DIAGRAMS
1. Once the standards board has decided which tasks require training, the tasks are
Organizing organized in a fashion that will assist the board in writing performance objectives.
Selected Tasks Preparing a scalar diagram is the recommended way to organize tasks. Scalars pro-
vide a rational structure that reflects how a profession perceives task relationships,
which is useful for guiding the development of PO conditions and standards. They
allow standards boards to see the job as a whole, along with the interdependencies
among parts of the job, and they also show trainers what must be learned and the
most effective sequence of operations.
2. Procedure: Arrange tasks in groups and then organize each group into a task hier-
archy based on task dependence (build up from the bottom by asking questions
such as what do I do next, or what must I do before I can complete this task or
step?) and by performance (build from left to right). For instance, in the example
below, task 2f(4), Produce an Operations Order is a component of task 1a. It is fur-
ther broken down into sub-task 2f(3), Produce a Combat Estimate, which consists
of sub-sub-tasks 1h(1), Apply the Intelligence Process and 1k, Conduct a
Reconnaissance. Subject matter expertise (SME) guides the decision to classify
tasks or groupings of tasks as a PO or an EO. In the example scalar, task 1a may
be considered the PO and each component an EO.
3. The following example illustrates the scalar development process. The specialty
specification contained 34 tasks of which 20 tasks were selected for instruction.
These 20 selected tasks were sorted into three groups by the work areas of opera-
tions, administration and training. After several revisions of tasks among the
groups, 12 tasks were felt to group together under “operations,” six tasks under
“administration” and two tasks under “training.” The scalar for the “operations”
group was constructed as follows:
Scalar of the Task 1a

Conduct Offensive
“Operations” and
Defensive Operations
Group of Tasks
Task 2 f(4) Task 1h(2) Task 1m Task 1c Task 1e(2) Task 2 a
Produce an Mark Maps Employ Employ Direct Employ NBCD Apply Personnel
Operations and Overlays Telecommunications and Indirect Equipment and Management
Order Resources Fire Procedures Techniques
Task 2 f(3) Task 1b(2) Task 1d

Produce a Employ Co-ordinate Sub-unit
Combat Weapon Systems Concealment,
Estimate within a Sub-unit Movement and
Observation
Task 1h(1) Task 1k

Apply the Conduct a
Intelligence Reconnaissance
Process
E1
A N N E X E
Narrative Summary of 1. It was agreed by all members that Task 1a, “Conduct Offensive and Defensive
Operations”, depended upon all other tasks in the group and so it was placed
the Development of the at the top.
“Operations” Scalar: 2. It was suggested that Task 2f(3), “Produce a Combat Estimate”, should be the
first task to be done. Others added that a reconnaissance should be made,
Task 1k, before producing an estimate and that Task 1h(1), “Apply the
Intelligence Process”, should be considered before making a reconnaissance.
It was decided that producing an estimate depended on these two tasks.
These three tasks were below and to the left of the top task.
3. It was accepted that Task 2f(4), “Produce an Operations Order”, depended
upon the estimate and so it was placed above the previous three tasks. It was
decided that Task 1h(2), “Mark Maps and Overlays”, was usually performed
after producing operations orders and that telecommunications systems were
frequently employed, Task 1m, to convey orders and control following tasks.
These tasks were placed to the right of the previous four tasks.
4. After a debate, Task 1c, “Employ Direct and Indirect Fire”, was accepted as
the next task and it depended upon being able to employ weapon systems,
Task 1b(2), and co-ordinate sub-unit concealment, movement and observa-
tion, Task 1d.
5. The employment of NBCD equipment and procedures, Task 1e(2), was con-
sidered to be a special or uncommon operation and so it was placed to the
right of the last three tasks.
6. Task 2a, “Apply Personnel Management Techniques”, was placed on the
right, although it was argued that it could have been placed on the bottom
left end to illustrate that it is fundamental to conducting operations. It was
kept on the right since it was thought by most that it was best learned and
assessed within the context of the other tasks.
Notes on Scalar 1. If there are few tasks within a group or the tasks are likely to form a straight
line of dependency (top to bottom) or progress (left to right), simply list the
Development tasks. If there is no need for a scalar, do not build one.
2. During this process, it is common for tasks to be reorganized completely
within a group, re-assigned to other groups, set aside to form new groups,
merged into fewer groups, or even re-assessed as not requiring instruction.
3. It is normal to revise previous groups as each new group of tasks is organized.
4. Once all groups are organized into scalars, it is possible to sequence the
groups and assign tentative performance statements to them before proceed-
ing to the next process, writing POs.
E2
A N N E X F
RR& ESC AO MM PMLEEN DPEEDR FFOORRMMAANTC E

OBJECTIVE
The recommended standard format for Performance Objectives (PO) is depicted
below. The data may be presented in sequential paragraph format or in tabular
format depending on the needs and preferences of the Managing Authority.
PO Number.
Reflects the general sequence in which the POs should be instructed.
Performance Statement.
Reflects the primary task or the sum of the tasks being performed.
Conditions.
The salient job conditions for each task and for the group of tasks are
combined into a single list.
Standard.
The job standards for each task and for the group of tasks must be deter-
mined, combined where applicable, and described or linked to a specific,
operational reference.
Reference Numbers.
This is a list of all the key publications used to establish the Standard.
Publication numbers are identified according to the following :
G-series documents — Training guidance documents
A-series documents — Canadian Forces publications
B-series documents — Other Canadian government/Foreign Military
publications
C-series documents — Civilian agency publications
Specification numbers.
It is recommended that specification numbers be included as part of the
standard statement to ensure all tasks and skills are incorporated into
the QS.
Remarks.
Remarks and supporting detail, as required, to clarify any of the above
elements of the PO. Limitations, if determined, may be included in this
section.
Note: An example of a standard format PO is illustrated below, and an explanation
of the essential elements of a PO is provided to clarify how and why effective POs
are developed.
F1
A N N E X F
SAMPLE PO PO 001
(with explanatory 1. Performance: Evaluate Sea Container (SC) condition.
2. Conditions:
notes)
Given: a. Sea Container (SC);
b. Maintenance Stands (to be used on hard standing ground only);
c. Step ladder;
d. Container handling equipment (CHR);
e. Personal Protective Equipment;
f. Flash light;
g. Straight edge;
h. Basic and specialized tools IAW C-90-242-000/NJ-002 Section 3;
i. Assistance;
j. International Convention for Safe Container (CSC);
k. Safe Containers Convention Act;
l. Sea Container Inspection sheet available in the
Sea Container Management System (SCMS) as a module
of the National Material Distribution System (NMDS); and
m. Institute of International Container Lessons, LTD (IICL)
Inspection reference material C-90-242-000/MS-001.
Denied: Nil
Environmental: All conditions day and night.
3. Standard: The technician shall, while paying due attention to safety policies
and environmental directives:
a. Conduct pre-inspection liaison by:
(1) advising user to de-stuff and remove all foreign debris from
interior and exterior of the Sea Container for visual inspection;
(2) advising unit of heavy lifting requirement for inspection of
undercarriage; and
(3) advising user of inspection schedule.
b. Task 2 — Visually inspect SC for damage in order to:
(1) Task 1: Assess cleanliness IAW C-90-242-000/MS-002 with
specific attention to:
(2) Cleanliness criteria (section 1,2,3 and 4); and
(3) Cleaning methods (section 5); and
c. Task 3 — Assess damage, wear and non-conforming repairs IAW
C-90-242-000/NJ-001, C-90-242-000/NJ-002 and C-90-242-000/MS-001
by:
(1) using established procedures for SC inspection; and
(2) using the process for measuring specific and unusual cases.
F2
A N N E X F
Explanatory Notes PO 001 is one Performance Objective (PO) from Occupational Specialty
Specification (OSS) Sea Container Inspector, qualification code AIMQ. The 001
for PO 001: number indicates this is the first in a series of POs and this PO should be instruct-
ed first. This PO comprises the main elements for a complete standard — para-
Evaluate Sea Container graph 1: performance statement; paragraph 2: conditions for job performance; and
(SC) Condition paragraph 3: standard that contains the task number, standard statement and the
standard of expected performance on the job by the member (i.e., how/how well).
Paragraph 1 — This is the first PO for this qualification and is also the first per-
formance of a Sea Container Inspector in operational conditions. The individual
who possesses this specialty must inspect then certify a Sea Container (SC). In
this PO the individual must determine the suitability of a SC for use. Thus, the
performance statement, “Evaluate Sea Container (SC) condition”, was created to
describe the initial activity of a Sea Container Inspector.
Paragraph 2 — This is a list of realistic job conditions specific to the tasks in this
performance. These comprise real job, not training, expectations and are what
must be and are available to any SC Inspector performing this task. Where applica-
ble, the PO refers to a checklist of equipment rather than an endless list of items.
This is beneficial should the items in the checklist change because the PO is not
affected. The references are pertinent to the PO and are in the standard paragraph.
The environment reflects where and when an individual is required to perform.
In this case, it could be anytime, either operational or static, day or night.
Paragraph 3 — The standard statement preamble states who is doing the perfor-
mance. This qualification is for Traffic Technicians or Material Technicians and
thus the term “the technician” includes both MOCs. The standard preamble does
not refer to “the candidate or trainee” as it focuses on who is performing the job.
Additional info such as environmental directives amplify the performance by
identifying that they are a factor to be considered in order to properly complete
the performance.
The standard sub-paragraphs contain the task number from the OSS; the standard
to be performed and the how/how well the standard is to be performed. The stan-
dard commences (paragraph 3a) with the first activity a SC Inspector must do in
order to achieve the performance. It does not have a task number in front of it as
it is not a discrete task in the OSS but it must be performed by the SC Inspector
before the remainder of the PO can be performed. A new task does not have to be
added to the OSS as the performance is “general specification” in nature and
would not require extensive training. It supports subsequent performances, as the
SC Inspectors cannot evaluate the SC condition until the customer is asked to
remove the material in and around the SC, etc. It is part of the process for this PO.
The breakdown of the remainder of the PO is a description of the standard of the
performance and does not simply repeat the task statement. The purpose of writ-
ing a job standard is to describe what an individual must do in order to accom-
plish a task. For example, paragraph 3b (1) refers to task one, which reads
“Visually inspect container for cleanliness” in the OSS but the standard of perfor-
mance for this task requires the SC Inspector to “Assess cleanliness”. The purpose
of a standard is to specifically describe what an individual is doing on the job. If
the task statement is complete and accurately describes the required performance
standard then it may be used in the performance standard. However, if the task is
not a complete performance description, the actual standard of performance for
that task or series of tasks must be described.
The remaining paragraphs are self-explanatory.
F3
A N N E X G
R
RECOMMENDED FORMAT
& SAMPLE EDUCATION
OBJECTIVE
The recommended standard format for Education Objectives (EdO) is depicted
below. The data may be presented in sequential paragraph format or in tabular
format depending on the needs and preferences of the Managing Authority.
EdO Number. Reflects the general sequence in which the EdOs should be
learned.
Performance Statement. A statement of performance stated in terms of
cognitive skill that represents the desired knowledge level or attitudinal
element required to meet an operational requirement, a functional or
departmental capability.
Conditions. A statement of what is provided to cue or support the
performance.
Standard. A statement that sets the scope of content that satisfies the
objective and sets the quality of performance in terms of the processes
or products that apply to the objective.
Specification knowledge numbers. It is recommended that specification
knowledge numbers (if applicable) be recorded in this paragraph. They iden-
tify the knowledge on which the EdO is based and are derived from
the performance requirement.
References. A list of the key documents or publications that are provided
in the conditions or used in achieving the standard.
Remarks/Curriculum Considerations. Remarks, as required, identify
significant limitations on learning or evaluating specific knowledge and
attitudes in the objective.
Note: A standard format EdO follows.
Sample Education EdO 202 (adapted from Army DP 2 — CLFCSC)
Objective (EdO) 1. Objective. Apply Army doctrine and plans to operational situations.
2. Conditions. Given:
a. study material;
b. interaction with instructor /mentor.
G1
A N N E X G
3. Standard. The officer shall:

a. apply Army doctrine as it relates to mission command, manoeuvre
warfare and battle procedure to include evaluating:
(1) operations;
(2) tactics;
(3) command and control;
(4) sustainment;
(5) information operations/warfare;
(6) force protection;
(7) firepower; and
(8) training
b. assess the principles of war and establish how they are applied at
the tactical level i.e., within a battle group and brigade group context;
c. incorporate the main components of Land Force tactical doctrine;
d. incorporate the conduct of land operations at the tactical level;
e. establish the implications of operating within specific environments;
f. establish the aims, types and characteristics of unique operations to
include:
(1) military forces in domestic enforcement operations;
(2) assistance to other government departments; and
(3) peace support operations.
g. outline the role and objectives of non-government organizations.
4. Specification Knowledge Numbers. AK14, BK1, BK13, BK27, BK34,

BK36, EK16
5. References:
a. B-GL-300-002-FP-000, Conduct of Land Operations — Operational Level;
b. B-GL-300-002/FP-000, Land Force Tactical Doctrine;
c. ATP 35B; B-GL-321-003/FP-001, The Battle Group in Operations;
d. A-PD-131-002/PT-001, Leadership Volume 2, The Professional Officer
e. (continue with remaining references…)
6. Remarks/Curriculum Considerations. This professional military education

can be addressed through Problem Based Learning, i.e. scenarios and case
studies etc, incorporating the requirements of the standard statement. This
EdO may be delivered in a non-residence CBT/WBT format.
G2
A N N E X G
Control Documents Recommended Format. A standard QS format, as described in Part 5 of this manual
may be used for educational programmes and courses. Alternately, a tabular repre-
for Educational sentation, as depicted below, may be used. At a minimum, the document should
Programmes or include the items listed below.
Curricula Chapter I — General
Authority: This programme/course was developed under the authority of (list
Managing Authority (MA)). It is effective on receipt and supercedes (list previous
documents). Suggestions for change shall be forwarded to the MA through the
normal chain of command.
Qualification: Title and tracking number (Qualification or course identification
code, as provided by DMHRR and HRMS MITE).
Programme/Course Title & Description: Describe the purpose and intended use
of the course, as well as the target audience and pre-requisites, if any. Describe
desired outcome and qualification or course credit granted on completion of the
course requirements.
Limitations/constraints: Identify significant limitations on learning or evaluating
specific knowledge and attitudes associated with the objective.
Chapter II Education Objectives
Education Objective Statement with Conditions & Standards
Specification Numbers
References
Remarks — curriculum considerations, resources required, and limitations or
constraints.
Paragraph or tabular format may be used to list the EdOs. In the example below,
the last two columns have been added to facilitate instructional plans.
Curriculum plan
EDO # REFERENCES REMARKS METHODOLOGY TOT
- Objective Include refs - Limitations

- Conditions for each topic/ - Curriculum
- Standard subject considerations e.g., links to
- Specification other POs, EdOs, or courses
numbers - Resources
- Recommended sequence
- Assessment factors
Key: AA — Lecture, AM — Lecture Military Staff L — Lab, S — Seminar,

Academic Staff demonstration case study
T — Tutorial I — Individual preparation E — Exam/test TOT — total time
Note: In an annex to the document, provide a list of all instructional elements as defined during the instruc-
tional analysis, whether included for instruction or not; this information is used for validation purposes.
G3
A N N E X H
PPF IONSATL BI ZOAATRI DO NA CC THIEOCNKSL I S T

1. Performance — General Questions
• Have all tasks that are derived from the task description/specification and that require
instruction been included in POs?
• Have all tasks and their disposition (selected or rejected for instruction) been listed?
• Have all tasks selected for instruction been prioritized?
• Do all POs match the intent of the tasks in the task description/specification?
• Does each PO describe what the graduate must do in an operational setting?
• Is each PO internally consistent, with no contradictions between performance, conditions

and standard?
2. Performance — Detailed Questions
• Is the performance expressed by one verb with only one meaning or interpretation?
• Does that one verb describe an action that is observable and measurable?
• Does the action describe what actually happens on the job?
3. Conditions
• Are the important situations or conditions under which the performance is carried
out described in the PO?
• Are the situations or conditions those that are experienced in the actual job setting?
• Do the conditions include what supervision, assistance, reference, tools, etc.

are normally provided on the job, as well as those that are specifically denied?
• Are only those conditions that are relevant to the performance included?
H1
A N N E X H
PPF IONSATL BI ZOAATRI DO NA CC THIEOCNKSL I S T

(CON’T)
4. Standard
• Has the standard of performance been specified for each PO?
• Is the standard based on the requirements of the job?
• Does the standard define precisely the process and/or product expected of the learner in
terms of quantity, accuracy, time and sequences as applicable?
• Is the standard free of ambiguity and subject to minimal interpretation/misinterpretation

by potential users of the qualification standard?
5. References
• Are key references provided?
• Have essential references been included for each PO?
• Are references consistent with each other?
6. Tasks
• Have the relevant tasks been identified for each PO?
• Do the specification task numbers conform to the governing specification?
7. Supporting Elements
• Have all supporting elements been identified?
• Have knowledge and skill numbers, identified from the specification, been included
for guidance of design and development staffs?
8. Limitations/Constraints
• Have the possible limitations/constraints been considered and documented by the board?
H2
NOTES

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VOLUME 3

Figure 1: CFITES Quality Control Model

Table 1: Overview of the Analysis Process

OPI DEPARTMENTAL AUTHORITY (DA) & MANAGING AUTHORITY (MA)

INPUT • Needs Assessment

Table 1: Overview of the Analysis Process

OPI MA APPOINTED SUBJECT MATTER EXPERTS & TRAINING DEVELOPMENT SPECIALISTS

QSWB Process for Training Process for Education

PROCESS Review reports, specifications, Review reports, specifications,

OUTPUT • Training Task List • List of instructional topics/elements

9. As depicted in the following table, General and Occupational

Table 2: IT&E Control Documentation

SPECIFICATIONS OPI MAY RESULT IN CONTROL DOCUMENTS

GS NDHQ / DMHRR Basic & Advanced IT&E NCMPD — DP 1-5 QSs

OS NDHQ / DMHRR Training and/or QS

OSS (SPQR) NDHQ/DMHRR Training and/or QS or

OSS (PGQR) NDHQ/DMHRR Education Out-service programme

10. Specification Versus Qualification Standard. A specification is not intended

Table 3: Hierarchy of Specifications

LEVEL II Occupation Specifications (OS) • describe the specific requirements for

b. a validation indicates serious discrepancies between a job and the existing

Table 4: Supporting Documentation for QSWB

OGS or NCMGS General military tasks are sometimes a component of a

Existing Occupational Specification(s) To establish continuity and eliminate duplication

Related qualification standards To establish continuity and eliminate duplication

Related Occupational To establish continuity and eliminate duplication

Occupational Analysis data To assist in determining tasks requiring instruction, and to

Validation reports To ensure that recommendations are considered/implemented

Orders, directives, instructions, Standard Operating Procedures (SOPs), command orders,

Manual of Individual Training and To guide board proceedings

Manual of Individual Training and To guide board proceedings

Table 5: Content of Chairperson’s Briefing

CONTENT / ITEM COMMENTS

Processes Review relevant documentation and associated needs assessment, if applicable,

Roles and responsibilities Of individual members and advisory staff

Agenda, milestones Plans for completion

Discretionary powers Powers of the board relative to:

Procedures For resolving issues beyond the board’s discretion

Need for comprehensive As an audit trail of discussion, decisions, action, recommendations to

TTR HE EL EPVRAONCTE DS OS C— REVIEW

sponsoring agency/MA to advise the OPI for the MOS, DMHRR/PMO

STEP ACTION INPUT

Figure 2: Structure of Work

33. Components of Work. Table 7 provides abbreviated definitions of each

Table 7: Components of Work

TERM DEFINITION EXAMPLES

Occupation Grouping of related jobs with common duties • Supply technician

Job Duties and tasks performed by one or • Storesman

Task A discrete unit of work performed by an FOR APC DRIVER

Table 8: Types of Supporting Elements

TERM DEFINITION EXAMPLES

Skill A mental or physical activity which Calculating costs,

Knowledge Theoretical or practical understanding Comprehension of regulations,

Attitude A deeply held opinion or conviction Concern for well-being of subordinates,

38. Identifying supporting elements. Supporting elements should be included

39. Considering supporting elements. The board reviews supporting elements

Table 9: Task/Skill and Knowledge Proficiency Levels

DEFINITION PROFICIENCY LEVELS DEFINITION

The level of proficiency required 1 An awareness of the basic

The level of proficiency normally 2 The level of understanding of