Knowledge Management in Healthcare
Knowledge Management in Healthcare
Knowledge Management in Healthcare
2010
Abstract
applications and techniques, its adoption in health care has been challenging. Though, the health
care sector relies heavily on knowledge and evidence based medicine is expected to be
implemented in daily health care activities; besides, delivery of care replies on cooperation of
several partners that need to exchange their knowledge in order to provide quality of care. In
public health decision is mainly based on data and a shift is needed towards evidence based
decision making. It is obvious that health care can profit from many advantages that KM can
provide. Nevertheless, several challenges are ahead, some are proper to KM and other particular
to the health care field. This chapter will overview KM, its methods and techniques, and provide
and insight into health care current challenges and needs, discuss applications of KM in health
RanjitBose
January 2003,
Abstract
connected to hospitals, clinics, pharmacies, and customers for sharing knowledge, reducing
administrative costs and improving the quality of care. Thus, the success of health care depends
critically on the collection, analysis and seamless exchange of clinical, billing, and utilization
information or knowledge within and across the above organizational boundaries. This research
envisions a knowledge management-enabled health care management system that would help
integrate clinical, administrative, and financial processes in health care through a common
technical architecture; and provides a decision support infrastructure for clinical and
administrative decision-making. Hence, the objective of this research is to present and describe
the knowledge management capabilities, the technical infrastructure, and the decision support
architecture for such a health care management system. The research findings would immensely
help the health care information technology (IT) managers and knowledge based system
developers to identify their IT needs and to plan for and develop the technical infrastructure of