Marketing Strategy: How It Fits With Business Strategy
Marketing Strategy: How It Fits With Business Strategy
Strategy is a way to plan for and control resources in a business in order to achieve certain
goals and objectives, and deliver its own mix of value, different from others. This difference needs
to be something that other consumers value. In summary, strategy is a plan that helps a business
gain a competitive advantage over other businesses focusing on the means to get to that point.
Strategies encompass the entirety of a business, from top to bottom and define the success of an
organization.
There is a process involved in the creation of a strategy, which is based on the mission
statement of the company. Using the mission as a base, management set goals which are used to
plan activities and measure progress. These goals should be informed by both the external business
and the market environment, and the internal competencies of the company. Goals are then used
to define tactics for implementation, and metrics are established in order to measure performance.
Marketing helps businesses find out competitive threats, profitable opportunities, areas of
growth, maturity, and decline, customer needs, and ideas for distribution and pricing. This is
because every business function needs to be aligned with the higher-level strategy of the
organization, and thus they must take part in the strategic planning as well as providing plans and
tactics, at the corporate, business unit and product line levels. At the corporate level, marketing
communicates the overall message of the company to its customers. At the product line level,
marketers need to think tactically about how it needs to get customers to choose their offering.
The marketing strategy is also responsible for determining the target market of a company
or a product line, the positioning of that product, and the branding of the product in relation to its
positioning. This means having a strong understanding of external forces such as demographics,
market size, consumer perceptions of the product, and estimates of demand and sales of the product.
The product life cycle is another concept closely related to marketing strategy. The marketplace
generally changes over time based on the age of a product. There are four phases in this life cycle,
which all present different challenges to marketers in terms of generating sales.
Typically, a product life cycle comprises of these four phases:
1. Introduction—the product takes on losses, and has few competitors especially in new
markets, and the main role of the marketer is to make customers aware of something that
is new and unfamiliar to them and educate them as to the benefits of the new product or
category.
2. Growth—some products will see exponential revenue growth, ending the period where the
company is taking on losses. However, the company may still not be profitable as such
immediately, as most of this revenue needs to go back into reinvestment for scaling up
operations, improving processes, and brand building. Brand building becomes the main
function of the marketer at this stage.
3. Maturity—growth slows to almost flat unit sales growth, and it turns into a buyer’s market.
There is heavy competition in this phase, which can lead to declining profit margins. One
of the techniques by which companies deal with this lowered growth rate is by using
product revitalization strategies. These include new technological features, for example,
built-in GPS in cars, or suggestions for new uses of old products. Marketing needs to
understand what features customers will value and pay for, and then plan out how to
communicate these new features to them. It is important however not to overvalue these
differentiating features as often consumers pay less attention to them than marketers do.
Sometimes customers may prefer simpler choices.
4. Decline—this is when sales begin to fall because of various factors such as technological
obsolescence or changing behavior of consumers. Marketers may need to choose to divest
themselves of these products, find new markets for them, or find new uses for them to gain
as much profit as possible in the short-term.
The Product Life Cycle does not apply to every type of product however, it is a useful
framework for anticipating future challenges for a product as it moves through the lifecycle.